HP (Hewlett-Packard) HP 2000C manual

User’s Guide Number C4530-90019 Printed in U.S.A. 1/98 HP 2000C Professional Series Color Printer User’s Guide English ug_cover.qxd 4/2/98 1:25 PM Page 1[...]

Hewlett-Pack ard Limited W arr anty Statement Environmental Attributes of the HP 2000C Printer Environmental Statement Hewlett-Packar d continuously improves the design and production processes of HP printer s to minimize the negative impact on the office environment and on the communities where printers are manufactur ed, shipped, and used. Hewlet[...]

User’s Guide English HP 2000C Professional Series Color Printer User’s Guide Number C4530-90019 Printed in U.S.A. 1/98 ug_guts.qxd 4/2/98 1:01 PM Page 1[...]

Acknowledgments Acknowledgments Arial®, Gill Sans®, Monotype®, and Times® are U.S. r egistered trademarks of The Monotype Corpor ation. CG Times is a pr oduct of Agfa Corporation based on Times New Roman under license from The Monotype Corpor ation plc., and scalable outlines are licensed from Agf a Division of Miles, Inc. Graphite™ is a tr a[...]

Getting Started See the HP 2000C Setup Poster for instructions on setting up your printer. Section 1 – Printing Basics The Printer’s K ey F eatures . . . . . . . . . . . . . . . . . . . . . . . . .3 Understanding the Printer’s Parts and Functions . . . . .6 Using Y our Printer Driver Software . . . . . . . . . . . . . . . . .11 Selecting and [...]

Section 1 Printing Basics The Printer’s K ey F eatures The HP 2000C Professional Series Color Printer delivers professional-quality documents and pr esentations faster than any color printer in its class. HP’s F astest Color InkJet Printer • Prints black text up to 10 pages per minute. • Prints color at twice the speed of other HP desktop p[...]

The Printer’s K ey F eatures Consistent Black and Color Print Quality with HP Printing Supplies HP printers, printheads, and ink cartridges are all part of the HP RealLife Imaging System – designed to work together to deliver professional print quality at ex ceptional speeds for results that ar e always clear, always sharp. The HP RealLife Imag[...]

Section 1 Printing Basics The Printer’s K ey F eatures Printheads Each HP No. Printhead is a sophisticated ink delivery device, based on HP’s industry-leading inkjet technology. The four individually replaceable printheads ar e engineered to last thr ough many ink cartridges, and will continue to provide ex cellent printing results even when in[...]

Understanding the Printer’s Parts and Functions Printer Parts and Functions 6 Section 1 Printing Basics Buttons: Power Pause/Cancel Print Resume Lights: Power (green) Attention (amber) Activity (green) Paper Supports Printhead Sock ets Printhead Access Cover Carriage Lock (purple) Ink Cartridge Door Ink Cartridge Slots Paper Length Adjuster OUT T[...]

Section 1 Printing Basics Understanding the Printer’s Parts and Functions OUT T r ay Receives paper as it comes out of the printer. The OUT tr ay can be repositioned to impr ove access to the IN tray, or it can be removed for maintenance tasks. Single Envelope Slot Holds a single envelope for feeding into the printer. Envelope Width Adjuster Slid[...]

Understanding the Printer’s Parts and Functions Printer Parts Functions Power Button Press once to turn the printer on and off. Also used to print a Sample page or Diagnostic T est page (see next page). Pause/Cancel Print Button Press once to pause printing. Press once to start printing (when printing has been paused). Press twice in r apid succe[...]

Section 1 Printing Basics Understanding the Printer’s Parts and Functions Printing a Sample Page or Diagnostic T est Page Using the Printer Buttons A Sample page is a page that demonstrates black and colored text, and gr aphics. The Diagnostic T est page includes information on the printer, built-in fonts, printheads, and ink cartridges. T o prin[...]

Section 1 Printing Basics Using Y our Printer Driver Software The printer software that comes with your HP 2000C printer mak es printing from Windows-based progr ams faster and easier than ever. This section is an overview of the components and functions of your printer software. Printer Software Components The printer software includes the HP 2000[...]

Using Y our Printer Driver Software Selecting Y our Printer T o use your HP 2000C printer, mak e sure it is selected as the default printer. T o select your printer as the default printer–Windows 95 and Windows NT 4.0 1 Click Start , and then select Printers from the Settings menu. 2 Click the icon for your HP 2000C printer to select it. 3 From t[...]

Section 1 Printing Basics Using Y our Printer Driver Software Using the HP 2000C T oolbox The HP 2000C T oolbox is a software utility that pr ovides access to all the information you’ll need when using your printer. Information is divided into four main categories: • Printer Status – Provides information about the curr ent working status of t[...]

Using Y our Printer Driver Software Changing Print Settings The basic print settings you will need are usually selected within your software pr ogram. These settings include the number of copies, paper size, and page orientation. T o get to HP’s Print Settings dialog box, see the topic “Change Print Settings” on the How Do I? tab in the HP 20[...]

Section 1 Printing Basics Using Y our Printer Driver Software • Orientation – Use to select the direction in which information is printed on a page. Portrait prints acr oss the width of the page, letter style. Landscape prints across the length of the page, spreadsheet style. • Order ed Printing – Use to print the pages of your document in [...]

Section 1 Printing Basics Selecting and Using Paper The HP 2000C printer works well with most plain photocopy paper, postcards, index car ds, transparencies, envelopes, and labels, and will print on 100% recycled papers that comply with DIN 19 309. For best r esults, use HP Premium and Delux e papers and transpar encies. Paper Recommendations Y our[...]

Selecting and Using Paper Tips for Using Paper • Load only one paper type at a time into the IN tray or accessory paper tray. • Before inserting a stack of paper into the IN tr ay or the accessory paper tray, tap the edges on a flat surf ace to even it out. • Always insert paper print side down, with the right edge of the paper aligned agains[...]

Section 1 Printing Basics Selecting and Using Paper HP Premium InkJet Heavyweight Paper This heavyweight matte paper is coated on both sides for sharp, vivid, two-sided printing. HP Premium InkJet Heavyweight Paper produces high-r esolution color images on a sturdy, dur able surface with near-photogr aphic quality. Ideal for report covers, special [...]

Selecting and Using Paper HP Premium InkJet Rapid-Dry T ranspar encies Specially formulated, this premium film is designed to mak e your color presentations vivid and even more impressive. This easy-to-use, easy-to-handle film won’t jam your printer or printer-copier and will produce spectacular color and crisp, clean images, and text with inks t[...]

Section 1 Printing Basics Selecting and Using Paper Basic Steps for Loading All T ypes of Media T o load media in the IN tr ay 1 Adjust the print settings in your software pr ogram and the HP 2000C printer driver to match the paper type, size, and orientation of the paper you are using. (See the topic “Change Print Settings” on the How Do I? ta[...]

Selecting and Using Paper T o load media in the HP 2000C Professional Series Accessory Paper T r ay 1 Adjust the print settings in your software pr ogram and the HP 2000C printer driver to match the paper type, size, and orientation of the paper you are using. (See the topic “Change Print Settings” on the How Do I? tab in the HP 2000C T oolbox)[...]

Section 1 Printing Basics Selecting and Using Paper 5 Readjust the paper width and length adjusters to fit snugly against the stack’s edges without bending the media. 6 Close the cassette drawer. If the dr awer has been removed fr om the tray, r est the drawer on the same level surface as the tr ay, align the drawer to its opening, then push the [...]

NO TE: T wo-way communication between your printer and your computer lets your printer send status, attention, and error information to your computer. When two-way communication is not working, you can still check the ink levels of the ink cartridges using the HP 2000C T oolbo x. Section 1 Printing Basics Monitoring and Replacing Ink Cartridges Mon[...]

Monitoring and Replacing Ink Cartridges Replacing an Ink Cartridge When an ink cartridge’s ink level is getting low, the printer sends a message indicating that the ink cartridge needs to be replaced soon. Y ou can also check the ink levels of all the ink cartridges to determine if an ink cartridge needs to be replaced. If an ink cartridge is emp[...]

Section 1 Printing Basics Monitoring and Replacing Ink Cartridges 3 Remove the new HP No. Ink Cartridge from its package. 4 Match the ink cartridge label color to the slot label color. Line up the arrows and insert the ink cartridge into its corresponding slot, pushing it down firmly. All ink cartridges must be correctly installed for the printer t[...]

Section 1 Printing Basics Maintaining and Replacing Printheads Maintaining Printheads The printheads used in the HP 2000C are extr emely durable and do not need to be r eplaced every time an ink cartridge is replaced. The printheads control the amount of ink tr ansferred to the page, so you will continue to see high-quality printing results, even w[...]

Maintaining and Replacing Printheads If you notice a decline in print quality, such as lines or dots missing from printed text or gr aphics, it does not mean that your ink cartridges have low ink levels. It may be an indication that your printheads need to be cleaned. T o clean the printheads 1 Open the HP 2000C T oolbox. For details, see “Using [...]

Section 1 Printing Basics Maintaining and Replacing Printheads 1 Mak e sure the printer power is on. 2 Open the ink cartridge door, then lift and remove the printhead access cover (on the right side of the printer). The attention light flashes while the cover is open. The metal printhead latch tab prevents the printhead latch from being opened when[...]

Maintaining and Replacing Printheads 4 Grasp the top of the used printhead by its handle, and pull it up and out of its sock et. Caution: K eep new and used printheads out of the reach of children. 5 Remove the new HP No. Printhead from its package and hold it by its color ed handle. Being careful not to touch the gold-color ed metallic strip on th[...]

Section 1 Printing Basics Maintaining and Replacing Printheads 7 Close the purple printhead latch. Be sure that the hook on the printhead latch catches the purple carriage lock. The carriage lock must be engaged in order for the printhead carriage to move into its operational position. 8 Replace the printhead access cover. Align the back first, the[...]

Section 1 Printing Basics Using Y our Printer on a Network If you work in a network environment, you can connect the HP 2000C printer to your network. The printer can be attached directly to the network via an external print server (network-connect) or connected to a personal computer (locally shared). Network-Connect (recommended) In this configur[...]

Section 2 Problem Solving and Maintenance T roubleshooting Printing Pr oblems Y our HP 2000C printer and printer driver software have been designed to work together to enable you to print documents easily and efficiently. If a printing problem does occur, and two-way communication between your printer and computer (or network) is working, you will [...]

T roubleshooting Printing Pr oblems Printing a Diagnostic T est Page The Diagnostic T est page is a useful tool for checking printer status. The test page includes information on the printer, built-in fonts, printheads, and ink cartridges. T o print a Diagnostic T est page 1 With the printer on (power light on), press and hold down the power button[...]

Section 2 Problem Solving and Maintenance T roubleshooting Printing Pr oblems Clearing Paper Jams T o clear a paper jam in the IN or OUT tr ay 1 Remove all paper from the IN and OUT tr ay. 2 Remove the OUT tr ay by lifting it up halfway, then pulling it out. 3 If the paper is stuck somewhere between the IN and OU T trays, pull one end of the paper [...]

T roubleshooting Printing Pr oblems Information on Other Printing Problems For tr oubleshooting information, always go to the T r oubleshooting tab in the HP 2000C T oolbox. If you are not able to solve your printing pr oblem using the T roubleshoot featur e in the HP 2000C T oolbox, see the “Customer Support” section in this User’s Guide. In[...]

Section 3 Support Customer Support If you encounter a printing problem, or have questions about how your printer works, HP offers several options for getting assistance. Using the HP 2000C T oolbox for T roubleshooting If you have specific printing problems, open the 2000C T oolbox and go to the T roubleshooting tab. Most common printing problems c[...]

Customer Support HP FIRST F ax Progr am HP FIRST is a free service that allows you to get technical support documents via your f ax machine. This progr am is available 24 hours a day, 7 days a week. Country T elephone Number North America U.S. & Canada (800) 333-1917 Europe Austria 0660.8128 Belgium (Dutch) 0800.11906 Belgium (French) 0800.1704[...]

Section 3 Support Customer Support HP Customer Support Center Help Y our printer comes with a 90-day warranty for technical support and a 1-year warr anty for repair. This means you will r eceive free phone support from HP if you have owned your printer for 90 days or less. HP will repair your printer for fr ee if you have owned it for 1 year or le[...]

Customer Support During the W arr anty Period T echnical Support – Call one of the numbers below if you have owned your printer for less than 90 days. Service & Repair – Call one of the numbers below if you have owned your printer for less than 1 year. Please be at your computer when you call and please have your printer’s service ID# rea[...]

Section 3 Support Customer Support Portugal 01 441 7199 Russia 7095 923 50 01 Spain 90.23.21.123 M-F , Sweden 08 619 2170 8:30am to 6pm Switzerland 08.48.80.11.11 (Central Eur opean time) T urk ey 90 1 224 59 25 United Kingdom 0171.512.52.02 Other European countries +44.171.512.52.02 Latin America Argentina 787-8080 M-F , 8:30am to 7:30pm Brazil 02[...]

Customer Support Other Support Progr ams Extending Y our W arr anty If you would lik e to extend your printer coverage for r epair beyond the 1-year factory warranty, contact your local r eseller. Express Ex change (U.S. only) If your printer needs repair during the warr anty period (the first year of ownership), Hewlett-Packar d offers a free Expr[...]

Section 3 Support Ordering Parts and Accessories Replaceable Parts HP Reorder Number Power Cords U.S.A., Canada, Mexico, Arabic Countries 8120-8419 Europe (except U.K.), Jor dan, Lebanon, N. Africa, Russia 8120-8417 U.K. 8120-8416 South Africa 8120-8421 Argentina 8120-8451 Chile 8120-8452 HP 2000Cxi Printing Essentials Kits US English C4350-60155 H[...]

Ordering Parts and Accessories Accessories HP Reorder Number HP 2000C Professional Series Accessory Paper T r ay C4601A Windows/DOS I/O Interface Cables HP IEEE-1284 Compliant Parallel Interf ace Cable (with one 1284-A connector for the computer port and one 1284-B connector for the printer port) 2-meter length C2950A 3-meter length C2951A HP No. 1[...]

Section 3 Support Ordering Parts and Accessories Ordering Information 49 Ordering Information T o order printer parts or accessories, call your nearest HP dealer. If your dealer does not have the parts or accessories you need, call HP DIRECT for fast shipping service. U.S.: 1 (800) 227-8164 Canada: (800) 387-3154, (905) 206-4725 Fax: (905) 206-3485[...]

Section 4 Specifications 51 Specifications Minimum Margins Minimum Margins Size Right/Left T op Bottom Paper U.S. letter 8.5 x 11 in. (216 x 279 mm) 0.25 in. (6.35 mm) 0.04 in. (1.0 mm) 0.46 in. (11.7 mm) U.S. legal 8.5 x 14 in. (216 x 356 mm) 0.25 in. (6.35 mm) 0.04 in. (1.0 mm) 0.46 in. (11.7 mm) Executive 7.25 x 10.5 in. (184 x 267 mm) 0.25 in. [...]

Printer Specifications 52 Section 4 Specifications Printer Specifications Print Method Plain paper drop-on-demand thermal InkJet printing Black T ext Print Speed* Best: 7 pages per minute Normal: 8 pages per minute EconoFast: 10 pages per minute Color Print Speed* Best: 2 pages per minute Normal: 4 pages per minute EconoFast: 7 pages per minute Bla[...]

Section 4 Specifications Printer Specifications 53 Specifications Supported Media Sizes: HP 2000C Printer U.S. letter (8.5 x 11 in.) 216 x 279 mm U.S. legal (8.5 x 14 in.) 216 x 356 mm U.S. Executive (7.25 x 10.5 in.) 184 x 267 mm U.S. No. 10 envelope (4.12 x 9.5 in.) 105 x 241 mm U.S. Monarch envelope (3.87 in. x 7.5 in.) 98 x 190 mm Index card (3[...]

Printer Specifications 54 Section 4 Specifications Printer Duty Cycle 5,000 pages per month 75,000 pages per lifetime Printhead Duty Cycle 12,000 pages per black printhead 15,000 pages per each color printhead Operating Envir onment Operating temper ature r ange: 5° to 40°C (41° to 104°F) Humidity: 15 to 80% RH non-condensing Recommended operat[...]

Section 4 Specifications Regulatory Notice Regulatory Notice Hewlett-Pack ard Company Model C4530A This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interfer ence that may c[...]

Hewlett-Pack ard Limited W arr anty Statement Environmental Attributes of the HP 2000C Printer Environmental Statement Hewlett-Packar d continuously improves the design and production processes of HP printer s to minimize the negative impact on the office environment and on the communities where printers are manufactur ed, shipped, and used. Hewlet[...]

User’s Guide Number C4530-90019 Printed in U.S.A. 1/98 HP 2000C Professional Series Color Printer User’s Guide English ug_cover.qxd 4/2/98 1:25 PM Page 1[...]