HP (Hewlett-Packard) nx5000 series manual

Main tenan ce and Ser vice Gu id e HP C ompaq Bu sines s Notebook nx5 000 Ser ies Co mpaq Pr esar io V1000 N otebook P C Doc ument P art Number : 3 4 90 5 2 -001 Apr il 2004 This guide is a troubleshooting reference used for maintaining and servicing the notebook. It provides comprehensi ve information on identifying notebook features, components, [...]

© Copyright 2004 He wlett-Packard De velopment Company , L.P . Microsoft and W indo ws are U.S. re gistered trademarks of Microsoft Corporation. Intel, Pentium, and Celeron are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries. SD Logo is a trademark of its proprietor . Bluetooth [...]

Maintenance and S ervi ce Guide iii Cont e nts Contents 1 Product Description 1.1 Models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2 1.2 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–33 1.3 Clearing a Password . . . . . . . . . . . . . . . . . . . . . . . . 1–35 1.4 Power Manage[...]

i v Maintenance and S ervi ce Guide Cont ent s 3 Illustrated Parts Catalog 3.1 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . 3–1 3.2 Notebook Major Components . . . . . . . . . . . . . . . . . . 3–2 3.3 Miscellaneous Plastics Kit Components . . . . . . . . . 3–10 3.4 Hard Drives and MultiBay Devices . . . . . . . . . . . [...]

Cont ent s Maintenance and S ervi ce Guide v 5.14 Heat Sink . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–30 5.15 Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–33 5.16 Display Assembly . . . . . . . . . . . . . . . . . . . . . . . . . 5–35 5.17 Top Cover . . . . . . . . . . . . . . . . . . . .[...]

Maintenance and S ervi ce Guide 1–1 1 Product Des c ription The HP Compaq Business No tebook nx5000 Series and the Compaq Presario V1000 notebook PC of fer adv anced modularity , an Intel® Pentium® M or an Intel Celeron® M processor with 64-bit architecture, an Intel Extreme Graphics 2 graphics controller with up to 64 MB of shared video memor[...]

1–2 Maintenance and Servi ce Guide Product Description 1.1 M o d e l s Notebook models are sho wn in T able 1-1, T able 1-2, and T able 1-3. Ta b l e 1 - 1 HP Compaq Business Notebook nx5000 and Compaq Presario V1000 N otebook PC Model Naming Con ventions Key Cnx U P 170 X5 60 y Ci 10 h XXXXXX-XXX 12 3 4 5 6 7 8 9 1 0 1 1 Ke y Description Options[...]

Product Description Maintenance and S ervi ce Guide 1–3 Key Cnx U P 170 X5 60 y Ci 10 h XXXXXX-XXX 12 3 4 5 6 7 8 9 1 0 1 1 Ke y Description Options 8 Integrated communication/ wireless de vice M = Modem C = Combination modem + FE NIC N = None b = 802.11b d = 802.11a/b/g g = 802.11b/g i = 802.11b + Bluetooth® j = 802.11b/g + Bluetooth m = 802.11[...]

1–4 Maintenance and Serv ice Gui de Product Description Ta b l e 1 - 2 HP Compaq Business Notebook nx5000 Models All HP Compaq Business Note book nx5000 models f eature: ■ T ouchP ad pointing device ■ Video memor y ■ 8- or 6-cell lithium ion (Li-Ion) batter y pack ■ 1- or 3-year w arranty on parts and labor, v ar ying by model Cnx5000 P 1[...]

Product Description Maintenance and S ervi ce Guide 1–5 All HP Compaq Business Note book nx5000 models f eature: ■ T ouchP ad pointing device ■ Video memor y ■ 8- or 6-cell lithium ion (Li-Ion) batter y pack ■ 1- or 3-year w arranty on parts and labor, v ar ying by model Cnx5000 U C 1 20 X4 40 C CN 25 P Japan PB689P A ABJ Cnx5000 U C 1 20[...]

1–6 Maintenance and Serv ice Gui de Product Description All HP Compaq Business Note book nx5000 models f eature: ■ T ouchP ad pointing device ■ Video memor y ■ 8- or 6-cell lithium ion (Li-Ion) batter y pack ■ 1- or 3-year w arranty on parts and labor, v ar ying by model Cnx5000 U C 1 30 X5 40 W Cb 51 H A ustralia PB707P A ABG Cnx5000 U C[...]

Product Description Maintenance and S ervi ce Guide 1–7 All HP Compaq Business Note book nx5000 models f eature: ■ T ouchP ad pointing device ■ Video memor y ■ 8- or 6-cell lithium ion (Li-Ion) batter y pack ■ 1- or 3-year w arranty on parts and labor, v ar ying by model Cnx5000 U P 140 X4 40 C Cb 25 P Thailand P A621P A AKL Cnx5000 U P 1[...]

1–8 Maintenance and Serv ice Gui de Product Description All HP Compaq Business Note book nx5000 models f eature: ■ T ouchPad pointing de vice ■ Video memor y ■ 8- or 6-cell lithium ion (Li-Ion) batter y pack ■ 1- or 3-year w arranty on parts and labor, v ar ying by model Cnx5000 U P 140 X5 30 C Cb 25 P Asia P acific Brazil Latin America D[...]

Product Description Maintenance and S ervi ce Guide 1–9 All HP Compaq Business Note book nx5000 models f eature: ■ T ouchPad pointing de vice ■ Video memor y ■ 8- or 6-cell lithium ion (Li-Ion) batter y pack ■ 1- or 3-year w arranty on parts and labor, v ar ying by model Cnx5000 U P 140 X5 30 W Cb 25 H Belgium Czech Repub lic Denmark Euro[...]

1–10 Maintenance and Serv ice Gui de Product Description All HP Compaq Business Note book nx5000 models f eature: ■ T ouchPad pointing de vice ■ Video memor y ■ 8- or 6-cell lithium ion (Li-Ion) batter y pack ■ 1- or 3-year w arranty on parts and labor, v ar ying by model Cnx5000 U P 140 X5 30 W Cb 51 P Latin America P A497A ABM and P A49[...]

Product Description Maintenance and S ervi ce Guide 1–11 All HP Compaq Business Note book nx5000 models f eature: ■ T ouchPad pointing de vice ■ Video memor y ■ 8- or 6-cell lithium ion (Li-Ion) batter y pack ■ 1- or 3-year w arranty on parts and labor, v ar ying by model Cnx5000 U P 140 X5 40 W Cb 51 P Asia P acific Belgium F rench Canad[...]

1–12 Maintenance and Serv ice Gui de Product Description All HP Compaq Business Note book nx5000 models f eature: ■ T ouchPad pointing de vice ■ Video memor y ■ 8- or 6-cell lithium ion (Li-Ion) batter y pack ■ 1- or 3-year w arranty on parts and labor, v ar ying by model Ko r e a P B 7 4 4 Pa A B 1 Cnx5000 U P 150 S5 60 Y Ci 51 P A ustra[...]

Product Description Maintenance and S ervi ce Guide 1–13 All HP Compaq Business Note book nx5000 models f eature: ■ T ouchPad pointing de vice ■ Video memor y ■ 8- or 6-cell lithium ion (Li-Ion) batter y pack ■ 1- or 3-year w arranty on parts and labor, v ar ying by model Cnx5000 U P 150 X4 40 D CN 25 P P eople’ s Republic of China PD66[...]

1–14 Maintenance and Serv ice Gui de Product Description All HP Compaq Business Note book nx5000 models f eature: ■ T ouchPad pointing de vice ■ Video memor y ■ 8- or 6-cell lithium ion (Li-Ion) batter y pack ■ 1- or 3-year w arranty on parts and labor, v ar ying by model Cnx5000 U P 150 X5 30 W Cg 25 H Belgium Denmark Europe Internationa[...]

Product Description Maintenance and S ervi ce Guide 1–15 All HP Compaq Business Note book nx5000 models f eature: ■ T ouchPad pointing de vice ■ Video memor y ■ 8- or 6-cell lithium ion (Li-Ion) batter y pack ■ 1- or 3-year w arranty on parts and labor, v ar ying by model Cnx5000 U P 150 X5 40 C Cb 25 H K orea P A218P A AB1 Cnx5000 U P 15[...]

1–16 Maintenance and Serv ice Gui de Product Description All HP Compaq Business Note book nx5000 models f eature: ■ T ouchPad pointing de vice ■ Video memor y ■ 8- or 6-cell lithium ion (Li-Ion) batter y pack ■ 1- or 3-year w arranty on parts and labor, v ar ying by model Cnx5000 U P 150 x5 40 W Cb 51 H Belgium Czech Repub lic Denmark Eur[...]

Product Description Maintenance and S ervi ce Guide 1–17 All HP Compaq Business Note book nx5000 models f eature: ■ T ouchPad pointing de vice ■ Video memor y ■ 8- or 6-cell lithium ion (Li-Ion) batter y pack ■ 1- or 3-year w arranty on parts and labor, v ar ying by model Cnx5000 U P 150 X5 40 W Cg 51 P United States PD365L ABA Cnx5000 U [...]

1–18 Maintenance and Serv ice Gui de Product Description All HP Compaq Business Note book nx5000 models f eature: ■ T ouchPad pointing de vice ■ Video memor y ■ 8- or 6-cell lithium ion (Li-Ion) batter y pack ■ 1- or 3-year w arranty on parts and labor, v ar ying by model Cnx5000 U P 150 x5 40 W Ci 51 P Belgium Czech Repub lic Denmark Eur[...]

Product Description Maintenance and S ervi ce Guide 1–19 All HP Compaq Business Note book nx5000 models f eature: ■ T ouchPad pointing de vice ■ Video memor y ■ 8- or 6-cell lithium ion (Li-Ion) batter y pack ■ 1- or 3-year w arranty on parts and labor, v ar ying by model Cnx5000 U P 150 X5 60 W Cb 25 P P eople’ s Republic of China PC98[...]

1–20 Maintenance and Serv ice Gui de Product Description All HP Compaq Business Note book nx5000 models f eature: ■ T ouchPad pointing de vice ■ Video memor y ■ 8- or 6-cell lithium ion (Li-Ion) batter y pack ■ 1- or 3-year w arranty on parts and labor, v ar ying by model Cnx5000 U P 150 Y5 60 W Cb 51 H K orea PC969P A AB1 Cnx5000 U P 150[...]

Product Description Maintenance and S ervi ce Guide 1–21 All HP Compaq Business Note book nx5000 models f eature: ■ T ouchPad pointing de vice ■ Video memor y ■ 8- or 6-cell lithium ion (Li-Ion) batter y pack ■ 1- or 3-year w arranty on parts and labor, v ar ying by model Cnx5000 U P 160 X5 40 W Cj 51 P Belgium Denmark Europe Internationa[...]

1–2 2 Maintenance and Serv ice Gui de Product Description All HP Compaq Business Note book nx5000 models f eature: ■ T ouchPad pointing de vice ■ Video memor y ■ 8- or 6-cell lithium ion (Li-Ion) batter y pack ■ 1- or 3-year w arranty on parts and labor, v ar ying by model Cnx5000 U P 160 X5 40 W CN 25 P United States D V142US ABA Cnx5000[...]

Product Description Maintenance and S ervi ce Guide 1–2 3 All HP Compaq Business Note book nx5000 models f eature: ■ T ouchPad pointing de vice ■ Video memor y ■ 8- or 6-cell lithium ion (Li-Ion) batter y pack ■ 1- or 3-year w arranty on parts and labor, v ar ying by model Cnx5000 U P 160 X5 40 Y Cg 51 H Belgium Denmark Europe Internation[...]

1–2 4 Maintenance and Serv ice Gui de Product Description All HP Compaq Business Note book nx5000 models f eature: ■ T ouchPad pointing de vice ■ Video memor y ■ 8- or 6-cell lithium ion (Li-Ion) batter y pack ■ 1- or 3-year w arranty on parts and labor, v ar ying by model Cnx5000 U P 160 X5 60 W Cb 25 P Thailand D V880P AKL Cnx5000 U P 1[...]

Product Description Maintenance and Se rvi ce Guide 1 –2 5 All HP Compaq Business Note book nx5000 models f eature: ■ T ouchPad pointing de vice ■ Video memor y ■ 8- or 6-cell lithium ion (Li-Ion) batter y pack ■ 1- or 3-year w arranty on parts and labor, v ar ying by model Cnx5000 U P 160 X5 60 Y Ci 51 P A ustralia/Ne w Zealand Belgium C[...]

1–2 6 Maintenance and Serv ice Gui de Product Description All HP Compaq Business Note book nx5000 models f eature: ■ T ouchPad pointing de vice ■ Video memor y ■ 8- or 6-cell lithium ion (Li-Ion) batter y pack ■ 1- or 3-year w arranty on parts and labor, v ar ying by model Cnx5000 U P 160 Y5 60 Y Ci 51 P United States DX368AA ABA Cnx5000 [...]

Product Description Maintenance and S ervi ce Guide 1–2 7 All HP Compaq Business Note book nx5000 models f eature: ■ T ouchPad pointing de vice ■ Video memor y ■ 8- or 6-cell lithium ion (Li-Ion) batter y pack ■ 1- or 3-year w arranty on parts and labor, v ar ying by model Cnx5000 U P 170 Y5 60 W Cd 25 H Ko r e a D Z 5 15 PA A B 1 Cnx5000[...]

1–2 8 Maintenance and Serv ice Gui de Product Description T able 1-3 Compaq Presario V1000 N otebook PC Models All Compaq Presario V1000 no tebook PC models feature: ■ T ouchPad pointing de vice ■ Video memor y ■ 8- or 6-cell lithium io n (Li-Ion) battery pack ■ 1-year w arranty on parts and labor PV1001AP U P 140 X4 30 D Cb 25 H Asia P a[...]

Product Description Maintenance and S ervi ce Guide 1–29 All Compaq Presario V1000 no tebook PC models feature: ■ T ouchPad pointing de vice ■ Video memor y ■ 8- or 6-cell lithium io n (Li-Ion) battery pack ■ 1-year w arranty on parts and labor PV1009AP U P 140 X5 40 W Cb 25 H P eoples Republic of China D Y210P AB2 PV1010AP U P 150 X5 40 [...]

1–30 Maintenance and Serv ice Gui de Product Description All Compaq Presario V1000 no tebook PC models feature: ■ T ouchPad pointing de vice ■ Video memor y ■ 8- or 6-cell lithium io n (Li-Ion) battery pack ■ 1-year w arranty on parts and labor PV1017AP U P 140 X5 30 C Cb 25 H T aiwan D Y218P AB0 PV1018AP U P 140 X5 30 D Cb 25 H T aiwan D[...]

Product Description Maintenance and S ervi ce Guide 1–31 All Compaq Presario V1000 no tebook PC models feature: ■ T ouchPad pointing de vice ■ Video memor y ■ 8- or 6-cell lithium io n (Li-Ion) battery pack ■ 1-year w arranty on parts and labor PV1027AP U P 150 X4 40 W Cb 25 H Asia P acific D Y228P UUF PV1028AP U P 150 X5 40 Y Cb 25 H Tha[...]

1–3 2 Maintenance and Serv ice Gui de Product Description All Compaq Presario V1000 no tebook PC models feature: ■ T ouchPad pointing de vice ■ Video memor y ■ 8- or 6-cell lithium io n (Li-Ion) battery pack ■ 1- year w arranty on parts and labor PV1037AP U P 140 X5 60 W Cb 25 H Thailand DZ854P A AKL PV1038AP U P 140 X4 40 W Ci 25 H Asia [...]

Product Description Maintenance and S ervi ce Guide 1–33 1. 2 F e a t u r e s ■ Intel Pentium M 2.0-, 1.8-, 1.7-, 1.6-, 1.5-, or 1.4-GHz processors, with 1.0-MB or 2.0-MB L2 cache, v arying by notebook model - or - Intel Celeron M 1.4-, 1.3-, or 1.2-GHz processor , with 512-KB L2 cache, v arying by notebook model ■ 15.0-inch SXGA+ WV A (1400 [...]

1–34 Maintenance and Serv ice Gui de Product Description ■ External 65-watt A C adapter with power cord ■ 8-cell 4.4 Ah Li-Ion battery pack -or- 6-cell 4.4 Ah Li-Ion battery pack ■ Stereo speakers ■ Support for the follo wing de vices in the MultiBay: ❏ 24X CD-R OM Driv e ❏ 24X D VD/CD-R W Combo Drive ❏ 8X/24X D VD-ROM Dri ve ❏ 24[...]

Product Description Maintenance and S ervi ce Guide 1–35 1. 3 C l e a r i n g a P a s s w o r d If the notebook you are servicing has an unkno wn password, follo w these steps to clear the password. These steps also clear CMOS. 1. Prepare the notebook for disassembly ( Section 5.3 ). 2. Remov e the real time clock (R TC) battery ( Section 5.18 ).[...]

1–3 6 Maintenance and Se rvi ce Guide Product Description 1. 4 P o w e r M a n a g e m e n t The notebook comes with po wer management features that extend battery operating time and conserv e po wer . The notebook supports the follo wing po wer management features: ■ Standby ■ Hibernation ■ User customization of settings ■ Hotke ys for s[...]

Product Description Maintenance and S ervi ce Guide 1–3 7 1 .5 Ex ternal Com ponen ts The external components on the front and right side of the notebook are sho wn belo w and described in T able 1-4. F ront and R ight-Side Co mponents[...]

1–38 Maintenance and Serv ice Gui de Product Description Ta b l e 1 - 4 Front and Right-Side Components Item Component Function 1 Infrared por t Provides wireless communication betw een the notebook and an optional IrD A-compliant de vice. 2 Mute button On: Mutes the system volume . A light comes on when the button is pushed in and the sound is m[...]

Product Description Maintenance and Se rvi ce Guide 1 –3 9 The notebook rear panel and left-side components are sho wn belo w and described in T able 1-5. Rear and L eft Components Ta b l e 1 - 5 Rear and Left-Side Components Item Component Function 1 V ent Allows airflo w to co ol internal components. 2 A C powe r connector Connects an A C adapt[...]

1–40 Maintenance and Serv ice Gui de Product Description 5 S-Video connector Connects an optional S-Video de vice, such as a tele vision, VCR, camcorder , overhead projector , or video capture card. 6 External monitor connector Connects an optional e xternal monitor or ov erhead projector . 7 1394 connector Connects an optional IEEE-1394 complian[...]

Product Description Maintenance and S ervi ce Guide 1–41 The notebook wireless antennae are sho wn belo w and described in T able 1-6. Wir eless A ntennae L ocations Ta b l e 1 - 6 Wireless Antennae Component Description Wireless antennae (2) T ransmit wireless data. Å Exposure to Radio Frequency Radiation. The radiated output pow er of this de [...]

1–4 2 Maintenance and Serv ice Gui de Product Description The notebook ke yboard components are sho wn belo w and described in T able 1-7. K ey board Com ponents[...]

Product Description Maintenance and S ervi ce Guide 1–43 Ta b l e 1 - 7 Ke yboar d Components Item Component Function 1 Windows logo k e y Displa ys the Windows Star t menu. 2 fn ke y Ex ecutes frequently used system functions when pressed in combination with another ke y . 3 caps lock ke y Enables caps loc k and turns on the caps lock light. 4 f[...]

1–44 Maintenance and Serv ice Gui de Product Description The notebook top components are sho wn belo w and described in T able 1-8. T op Componen ts Ta b l e 1 - 8 T op Components Item Component Function 1 Num lock light On: Num lock is on or the embedded numeric ke ypad is enabled. 2 Caps lock light On: Caps lock is on. 3 Scroll lock light On: S[...]

Product Description Maintenance and S ervi ce Guide 1–45 4 Displa y lid s witch* ■ If the notebook is closed while on, turns off the display . ■ If the notebook is opened while on, turns on the display . 5 P ower bu tton* When the notebook is: ■ Off , press and release to turn on the notebook. ■ In Standby , press and release to exit Stan[...]

1–46 Maintenance and Serv ice Gui de Product Description T op Compone nts (C ontinued) Ta b l e 1 - 8 T op Components (Continued) Item Component Function 8 Presentation Mode but to n Alternates between presentation modes. 9 T ouchPad Mov es the pointer and selects or activ ates items on the screen. 10 Left and right T ouchP ad but to n s Function[...]

Product Description Maintenance and S ervi ce Guide 1–4 7 13 Battery light On: A batter y pack is charging. Blinking: A battery pack that is the only av ailable power source has reached a low-battery condition. When the batter y reaches a critical low-batter y condition, the batter y light begins bl inking more quic kly . Off: A C pow er is appli[...]

1–48 Maintenance and Serv ice Gui de Product Description The external components on the bottom of the notebook are sho wn belo w and described in T able 1-9. Bot tom Components Ta b l e 1 - 9 Bottom Components Item Component Function 1 Intake v ent Allows airflo w to cool internal components. Ä T o prev ent ov erheating, do not obstruct vents. U[...]

Product Description Maintenance and S ervi ce Guide 1–4 9 3 P or t replicator docking latche s Secures the notebook to an optional P or t Replicator or advanced P or t Replicator . 4 Docking connector Connect s the notebook to an optional P or t Replicator or advanced P or t Replicator . 5 Hard drive cov er screw Secures the hard drive co v er . [...]

1–50 Maintenance and Serv ice Gui de Product Description 11 Mini PCI compartment Holds an optional wireless LAN de vice. ✎ To prevent an unresponsive system and the display of a warning message, install only a Mini PCI device authorized for use in your notebook by the governmental agency that regulates wireless devices in your country. If you i[...]

Product Description Maintenance and S ervi ce Guide 1–51 1. 6 D e s i g n O v e r v i e w This section presents a design ov ervie w of ke y parts and features of the notebook. Refer to Chapter 3, “Illustrated Parts Catalog, ” to identify replacement parts, and Chapter 5, “Remov al and Replacement Procedures, ” for disassembly steps. The s[...]

Maintenance and S ervi ce Guide 2–1 2 T roubleshooting Å W ARN IN G: Only a uthor i z ed technic ians trained b y HP should re pair this equipment . All tr oubleshooting and repair pr ocedures ar e detailed to allo w only subasse mbly/module-lev el r epair . Because o f the comple x ity of the indiv idual boards and su basse mblies , do not atte[...]

2–2 Maintenance and Serv ice Gui de T rou bleshooting Using Com puter Setu p Information and settings in Computer Setup are accessed from the File, Security , or Advanced menus. 1. T urn on or restart the notebook. Press f10 while the F10 = R OM-Based Setup message is displayed in the lo wer left corner of the screen. ❏ T o change the language,[...]

T ro ubleshooting Maintenance and S ervi ce Guide 2–3 Selecting fr om the File Menu Ta b l e 2 - 1 File Menu Select T o Do This System Inf ormation ■ View identification inf or mation about the notebook, a P or t Replicator , and any battery packs in the system. ■ View specification inf or mation about the processor , memor y and cache size, [...]

2–4 Maintenance and Serv ice Gui de T rou bleshooting Selectin g from the Securit y Menu Ta b l e 2 - 2 Security Menu Select T o Do This Administrator pass word Enter , chan ge, or delete an Administrator pass word. P ower-On pass word Enter , change , or delete a power-on pass word. DriveLock pass words Enable/disab le DriveLoc k; change a Dr iv[...]

T ro ubleshooting Maintenance and S ervi ce Guide 2–5 Selectin g from the T ools Menu Selec ting from the Adv anced Menu T able 2-3 To o l s M e n u Select T o Do This HDD Self-T est options Run a quick co mprehensive self test on hard drives in the system that suppor t the test f eatures. Battery Status View identificati on and charge inf ormati[...]

2–6 Maintenance and Serv ice Gui de T rou bleshooting De vice Options ■ Enable/disab le the embedded numeric ke ypad at star tup. ■ Enable/disab le multiple standard pointing de vices at star tup . (T o set the notebook to suppor t only a single, usually nonstandard, pointing de vice at star tup , select Disable ). ■ Enable/disab le USB leg[...]

T ro ubleshooting Maintenance and S ervi ce Guide 2–7 De vice Options (continued) ■ Specify how the notebook recogniz es multiple identical P or t Replicator s that are identically equipped. Select Disable to recognize the P or t Replicators as a single P or t Replicator ; select Enable to recognize the P or t Replicators individually , by seri[...]

2–8 Maintenance and Serv ice Gui de T rou bleshooting 2.2 Using Di a gnos tic s for Windo ws When you access Diagnostics for W indows, a scan of all system components is displayed on the screen before the diagnostics windo w opens. Y ou can display more or less information from anywhere within Diagnostics for W indows b y selecting Level on the m[...]

T ro ubleshooting Maintenance and S ervi ce Guide 2–9 Obtainin g , Saving, or Printin g Dia gnosti c Te s t I n f o r m a t i o n 1. Access Diagnostics for W indows b y selecting Start > Settings > Control P anel > Diagnostics f or W indows. 2. Select the Te s t tab. 3. In the scroll box, select the category or de vice you want to test. [...]

2–10 Maintenance and Serv ice Gui de T rou bleshooting 6. Select the Begin T esting b utton. 7. Select a tab to vie w a test report: ❏ Status tab —Summarizes the tests run, passed, and failed during the current testing session. ❏ Log tab —Lists tests run on the system, the number of times each test has run, th e number of errors found on [...]

T ro ubleshooting Maintenance and S ervi ce Guide 2–11 2.3 T r oubl eshooting Flo wc h arts T able 2-4 T roub leshooting Flowc hart Over view Flowchart 2.1—Initial T roubleshooting Flowchart 2.2—No P owe r , Part 1 Flowchart 2.3—No P owe r , Part 2 Flowchart 2.4—No P owe r , Part 3 Flowchart 2.5—No P owe r , Part 4 Flowchart 2.6—No Vi[...]

2–12 Maintenance and Serv ice Gui de T rou bleshooting Flo wc h art 2. 1—Initial T roub leshootin g Connecting to network or modem? Begin troubleshooting. Is there power? Is the OS loading? Is there video? (no boot) Is there sound? Beeps, LEDs, or error messages? Keyboard/ pointing device working? Go to Flowchart 2.17—Nonfunc- tioning Device.[...]

T ro ubleshooting Maintenance and S ervi ce Guide 2–13 Flo wc h art 2.2—No P o wer , P art 1 1. Reseat the power cables in the Port Replicator and at the AC outlet. 2. Ensure that the AC power source is active. 3. Ensure that the power strip is working. Done Remove from Port Replicator (if applicable). Power up on battery power? Power up on AC [...]

2–14 Maintenance and Serv ice Gui de T rou bleshooting Flo wch art 2.3—No P o wer , P art 2 Continued from Flowchart 2.2—No Power , Part 1. Visually check for debris in battery socket and clean if necessary . Done N Y Power on? Check battery by recharging it, moving it to another notebook, or replacing it. Power on? Done Y Replace power suppl[...]

T ro ubleshooting Maintenance and S ervi ce Guide 2–15 Flo wc h art 2.4—No P o wer , P art 3 Continued from Flowchart 2.3—No Power , Part 2. Reseat AC adapter in notebook and at power source. Internal or external AC adapter? Done Done Done Done Power on? Power on? Power on? Plug directly into AC outlet. Power LED on? Power outlet active? T ry[...]

2–16 Maintenance and Serv ice Gui de T rou bleshooting Flo wchar t 2.5—No P o wer , Part 4 Y N Continued from Flowchart 2.4—No Power , Part 3. Reseat loose components and boards and replace damaged items. Open notebook. Loose or damaged parts? Y Close notebook and retest. Power on? Done N Replace the following items (if applicable) in the ord[...]

T ro ubleshooting Maintenance and S ervi ce Guide 2–17 Flo wc h art 2.6—No Video, P art 1 A N Stand-alone or Port Replicator? No video. Replace the following one at a time. T est after each replacement. 1. Cable between notebook and notebook display (if applicable) 2. Inverter board (if applicable) 3. Display 4. System board Internal or externa[...]

2–18 Maintenance and Serv ice Gui de T rou bleshooting Flo wc h art 2.7—No Video, P art 2 Y N Continued from Flowchart 2.6—No Video, Part 1. Done Adjust external monitor display . Video OK? Adjust display brightness. Video OK? Video OK? Done Done Verify that notebook is properly seated in Port Replicator , and check for bent pins on cable and[...]

T ro ubleshooting Maintenance and S ervi ce Guide 2–19 Flo wc h art 2.8—Nonfun ctionin g P or t Replicator (if applicable ) Y N Reseat power cord in Port Replicator and power outlet. N Replace the following Port Replicator components one at a time. Check notebook operation after each replacement. 1. Power supply 2. I/O board 3. Backplane board [...]

2–20 Maintenance and Serv ice Gui de T rou bleshooting Flo w ch art 2.9—N o Operatin g S y stem (OS) Loading No OS loading from hard drive, go to Flowchart 2.10—No OS Loading, Hard Drive, Part 1. Reseat power cord in Port Replicator and power outlet. No OS loading.* * NOTE: Before beginning to troubleshoot, always check cable connections, cab[...]

T ro ubleshooting Maintenance and S ervi ce Guide 2–21 Flo w ch art 2. 1 0—No OS Loa ding , Hard Driv e, P ar t 1 Go to Flowchart 2.17—Nonfunc- tioning Device. Y Done N OS not loading from hard drive. Nonsystem disk message? Go to Flowchart 2.11—No OS Loading, Hard Drive, Part 2. Reseat external hard drive. OS loading? Done Boot from CD? Go[...]

2–2 2 Maintenance and Serv ice Gui de T rou bleshooting Flo w ch art 2. 1 1—No OS Loadin g, H ard Driv e, P art 2 Continued from Flowchart 2.10—No OS Loading, Hard Drive, Part 1. Reseat hard drive. Done CD or diskette in drive? 1. Replace hard drive. 2. Replace system board. Go to Flowchart 2.13—No OS Loading, Diskette Drive. Load OS using [...]

T ro ubleshooting Maintenance and S ervi ce Guide 2–2 3 Flo w ch art 2. 1 2—N o OS Loadin g, H ard Driv e, Part 3 Y System files on hard drive? Continued from Flowchart 2.11—No OS Loading, Hard Drive, Part 2. Clean virus. Done N Install OS and reboot. Virus on hard drive? OS loading from hard drive? Y N Y N Y N Diagnostics on diskette? Replac[...]

2–2 4 Maintenance and Serv ice Gui de T rou bleshooting Flo w ch art 2. 1 3—No OS Loading , Disk ette Driv e Done Y N Reseat diskette drive. OS not loading from diskette drive. Done Y Y Y Y Y Y Y N N N N N N N OS loading? Nonsystem disk message? Bootable diskette in drive? Install bootable diskette and reboot notebook. Check diskette for system[...]

T ro ubleshooting Maintenance and Se rvi ce Guide 2 –2 5 Flo w ch art 2. 1 4—No OS Loading , CD-ROM or D VD-ROM Driv e Y Done N Bootable disc in drive? Disc in drive? No OS loading from CD-ROM or DVD-ROM Drive. Install bootable disc and reboot notebook. Go to Flowchart 2.17—Nonfunc- tioning Device. Go to Flowchart 2.17—Nonfunc- tioning Devi[...]

2–2 6 Maintenance and Serv ice Gui de T rou bleshooting Flo wc h art 2. 1 5—N o Audio, P art 1 No audio. N Notebook in Port Replicator (if applicable)? Internal audio? Audio? Done Undock. Audio? Done T urn up audio internally or externally . Go to Flowchart 2.16—No Audio, Part 2. Go to Flowchart 2.16—No Audio, Part 2. Go to Flowchart 2.17?[...]

T ro ubleshooting Maintenance and S ervi ce Guide 2–2 7 Flo w ch art 2. 1 6—N o Audio, P art 2 YN Continued from Flowchart 2.15—No Audio, Part 1. Reload audio drivers. Audio driver in OS configured? Audio? Y Y Y N N N Correct drivers for application? Connect to external speaker . Load drivers and set configuration in OS. Audio? Done Replace a[...]

2–2 8 Maintenance and Serv ice Gui de T rou bleshooting Flo wc h art 2. 1 7—Nonfunc tioning Dev ice Done Any physical device detected? Y N Unplug the nonfunctioning device from the notebook, and inspect cables and plugs for bent or broken pins or other damage. Reseat device. Clear CMOS. Done Fix or replace broken item. Nonfunctioning device. Re[...]

T ro ubleshooting Maintenance and S ervi ce Guide 2–29 Flo w ch art 2. 1 8—Nonfunc tioning K e yboard Y N OK? Keyboard not operating properly . External device works? Replace system board. Replace system board. Connect notebook to good external keyboard. Reseat internal keyboard connector (if applicable). Replace internal keyboard or cable. OK?[...]

2–30 Maintenance and Serv ice Gui de T rou bleshooting Flo wc h art 2. 1 9—Nonfun ctionin g P ointin g De vice Y N OK? Pointing device not operating properly . External device works? Replace system board. Replace system board. Connect notebook to good external pointing device. Reseat internal pointing device connector (if applicable). Replace i[...]

T ro ubleshooting Maintenance and S ervi ce Guide 2–31 Flo w ch art 2.20—N o Net wor k/Modem Connec tion Y Disconnect all power from the notebook and open. No network or modem connection. N Done Digital line? Network or modem jack active? Replace jack or have jack activated. Connect to nondigital line. NIC/modem configured in OS? Reload drivers[...]

Maintenance and S ervi ce Guide 3–1 3 I llustra ted P ar ts C a tal og This chapter provides an illustrated parts breakdo wn and a reference for spare part numbers and option part numbers. 3. 1 S erial N umber Location When ordering parts or requesting information, provide the notebook serial number and model number located on the bottom of the n[...]

3–2 Maintenance and Serv ice Gui de Illustr ated P arts Catalog 3.2 Notebook Major C ompon ents Notebook Major Components[...]

Illustr ated P arts Catalog Maintenance and S ervi ce Guide 3–3 Ta b l e 3 - 1 Spare P arts: Notebook Major Components Item Description Spare P art Number 1 Display assemb lies f or use with HP Compaq Bu siness Notebook nx5000 14.1-inch, TFT , XGA 15.0-inch, TFT , XGA 15.0-inch, TFT , SXGA+WV A f or use with Compaq Pres ario V1000 notebook PC 14.[...]

3–4 Maintenance and Serv ice Gui de Illustr ated P arts Catalog Notebook Major Components[...]

Illustr ated P arts Catalog Maintenance and S ervi ce Guide 3–5 T able 3-1 Spare P arts: Notebook Major Components (Continued) Item Description Spare P art Number 3 Ke yboards (include pointing stic k) Brazil Czech Republic Denmark European Fr a n c e Fr e n c h Canada Germany Hungar y Iceland India Inter national Israel Italy Jap an 344390-201 3[...]

3–6 Maintenance and Serv ice Gui de Illustr ated P arts Catalog Notebook Major Components[...]

Illustr ated P arts Catalog Maintenance and S ervi ce Guide 3–7 Ta b l e 3 - 1 Spare P arts: Notebook Major Components (Continued) Item Description Spare P art Number 6 MultiBay de vices 24X CD-ROM Driv e 8X/24X D VD-ROM Driv e 4X D VD+R W/R and CD-R W Combo Drive 24X D VD/CD-R W Combo Drive Diskette driv e 8-cell, prismatic, 3.6-Ah, 52-Wh batter[...]

3–8 Maintenance and Serv ice Gui de Illustr ated P arts Catalog Notebook Major Components[...]

Illustr ated P arts Catalog Maintenance and S ervi ce Guide 3–9 T able 3-1 Spare P arts: Notebook Major Components (Continued) Item Description Spare P art Number 16 Processor s Intel Celeron M processor , 1.4-GHz Intel Celeron M processor , 1.3-GHz Intel Celeron M processor , 1.2-GHz Intel P entium M processor (2-MB L2 cache), 2.0-GHz Intel P en[...]

3–10 Maintenance and Serv ice Gui de Illustr ated P arts Catalog 3. 3 M iscell aneous Plas tic s Kit Com ponents Miscell aneous Plastics Kit Components Ta b l e 3 - 2 Miscellaneous Plastics Kit Components Spare P art Number 353393-001 Item Description 1 Left and right display hinges 2 K e yboard plate 3 Mini PCI compar tment cov er 4 R TC Batter [...]

Illustr ated P arts Catalog Maintenance and S ervi ce Guide 3–11 8 Speaker assemb ly 9 Memor y shield 10 Left and r ight displa y hinge cov ers (2) 11 PC Card slot space sav ers (2) 12 Batter y bezel 13 Bluetooth compar tment cover 14 Notebook feet Ta b l e 3 - 2 Miscellaneous Plastics Kit Components Spare P art Number 353393-001 (Continued) Item[...]

3–12 Maintenance and Serv ice Gui de Illustr ated P arts Catalog 3.4 H ard Driv es and MultiB a y De vices T able 3-3 Hard Drives and MultiBa y Devices Spare P art Information Item Description Spare P art Number 1 Hard drives (include hard drive bez el and frame) 60-GB (5400-r pm) 60-GB (4200-r pm) 40-GB (5400-r pm) 40-GB (4200-r pm) 30-GB (4200-[...]

Illustr ated P arts Catalog Maintenance and S ervi ce Guide 3–13 3.5 Miscellan eous Ta b l e 3 - 4 Miscellaneous (not illustrated) Spare P art Information Description Spare P art Number 3-wire power cor ds Au s t ra l i a Brazil Denmark Europe/ Middle East/ Africa Israel 246959-011 246959-201 246959-081 246959-021 246959-BB1 Italy Japan Ko r e a [...]

3–14 Maintenance and Serv ice Gui de Illustr ated P arts Catalog Security card 345856-001 Screw Kit (includes the f o llowing scre ws; ref e r to Appendix C , “Screw Listing, ” for more inf ormation on screw specifications and usage .) 353394-001 ■ Phillips PM3.0×4.0 screw ■ Phillips PM3.0×3.5 screw ■ Phillips PM2.5×11.0 screw ■ Ph[...]

Maintenance and S ervi ce Guide 4–1 4 Remo v al an d Repl acem ent Preliminaries This chapter provides essential information for proper and safe remov al and replacement service. 4. 1 T ools Required Y ou will need the following tools to complete the remo v al and replacement procedures: ■ Magnetic scre wdri ve r ■ Phillips P0 scre wdri ver ?[...]

4–2 Maintenance and Serv ice Gui de Remo val and R eplacement Pr eliminarie s 4.2 Ser vice Consi dera tions The follo wing sections include some of the considerations that you should keep in mind during disassembly and assembly procedures. ✎ As you remov e each subassembly from the notebook, place the subassembly (and all accompanying scre ws) [...]

Re mov al and Replacement Pr eliminari es Maintenance and S ervi ce Guide 4–3 4.3 Pre v enting D ama g e to Re mo vable Dr i v es Remov able driv es are fragile components that must be handled with care. T o prev ent damage to the notebook, damage to a remov able drive, or loss of information, observ e the following precautions: ■ Before removi[...]

4–4 Maintenance and Serv ice Gui de Remo val and R eplacement Pr eliminarie s 4.4 Pre venting Elec trostatic D ama g e Many electronic components are sensiti ve to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensiti vity . Networks b uilt into many inte grated circuits provide some protection, b u t in ma[...]

Re mov al and Replacement Pr eliminari es Maintenance and S ervi ce Guide 4–5 ■ Store reusable electrostatic-sensiti ve parts from assemblies in protecti ve packaging or nonconducti ve foam. ■ Use transporters and con veyors made of antistatic belts and roller bushings. Ensure that mechanized equipment used for moving materials is wired to gr[...]

4–6 Maintenance and Serv ice Gui de Remo val and R eplacement Pr eliminarie s 4.7 Groundin g Eq uipm ent and Methods Grounding equipment must include either a wrist strap or a foot strap with a grounded notebook. ■ When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10%[...]

T able 4-1 shows ho w humidity affects the electrostatic v oltage le vels generated b y dif f erent acti vities. T able 4-2 lists the shielding protection provided b y antistatic bags and floor mats. Ta b l e 4 - 1 T ypical Electro static V oltage Le vels Relative Humidity Event 10% 40% 55% W alking across carpet 35,000 V 15,000 V 7,500 V W alking [...]

Maintenance and S ervi ce Guide 5–1 5 Remo v al an d Repl acem ent Procedur es This chapter provides remo v al and replacement procedures. There are 62 scre ws, standof fs, and pins that must be loosened, remov ed, or replaced when servicing the notebook. Make special note of each scre w size and location during remov al and replacement. Refer to[...]

5–2 Maintenance and Servi ce Guide Remo val and R eplacement Pr ocedures 5 . 1 S erial N umber When ordering parts or requesting information, provide the notebook serial number and model number located on the bottom of the notebook. Ser ial Number Locati on[...]

Re mo v al and Replace ment Pr ocedures Maintenance and S ervi ce Guide 5–3 5 .2 Disassembl y Sequence Chart Use the chart belo w to determine the section number to be referenced when removing notebook components. Disassembl y Sequence Chart Section Description # of Screws Remo ved 5.3 Preparing the Notebook for Disassemb ly Batter y pack Hard dr[...]

5–4 Maintenance and Servi ce Guide Remo val and R eplacement Pr ocedures 5 .3 P reparing th e Notebook for Disasse mbl y Before you begin an y remov al or installation procedures: 1. Shut do wn the notebook. If you are not sure whether the notebook is of f or in Hibernation, turn the computer on and then shut it do wn through the operating system[...]

Re mo v al and Replace ment Pr ocedures Maintenance and S ervi ce Guide 5–5 4. Remov e the battery pack: a. T urn the notebook upside down, with the front panel to ward you. b . Slide and hold the battery release latch 1 to ward the back of the notebook. c. Use the notch in the battery pack to slide the battery pack 2 aw ay from the notebook. d. [...]

5–6 Maintenance and Servi ce Guide Remo val and R eplacement Pr ocedures 5. Remov e the battery bezel by sliding it do wn and off of the battery pack. ✎ The battery bezel is included in the Miscellaneous Plastics Kit, spare part number 353393-001. Re mo v ing the Battery Bez el Re verse the abo v e procedure to install the battery pack and batt[...]

Re mo v al and Replace ment Pr ocedures Maintenance and S ervi ce Guide 5–7 6. Remov e the hard dri v e by follo wing these steps: a. T urn the notebook upside down, with the rear panel to ward you. b . Remov e the PM2.5×4.0 retaining scre w 1 that secures the hard dri ve door to the notebook. c. Remov e the PM3.0×3.0 hard dri ve security scre [...]

5–8 Maintenance and Servi ce Guide Remo val and R eplacement Pr ocedures e. Use the Mylar tab 1 to pull the hard driv e 2 out of the bay . f. Remov e the hard dri v e. Re mo v ing the Har d Dr i ve[...]

Re mo v al and Replace ment Pr ocedures Maintenance and S ervi ce Guide 5–9 Ä CAUT ION: The har d driv e should be disassembled onl y if it is damaged and must be r epaired . Unneces sary disassembl y of the har d dri ve can r esult in damage to the har d dr i v e and loss o f info rmati on . g. Remov e the two PM3.0×3.5 scre ws 1 and the two T[...]

5–10 Maintenance and Serv ice Gui de Remo val and R eplacement Pr ocedures 5 .4 Notebook F eet The notebook feet are adhesi ve-back ed rubber pads. The notebook feet are included in the Miscellaneous Plastics Kit, spare part number 353393-001. » Attach the notebook feet to the base enclosure as illustrated belo w . Replac ing the Notebook F eet[...]

Re mo v al and Replace ment Pr ocedures Maintenance and S ervi ce Guide 5–11 5 .5 Mini PCI Communi ca tions Board 1. Prepare the notebook for disassembly ( Section 5.3 ). 2. T urn the notebook upside down, with the rear to ward you. 3. Loosen the PM2.5×3.5 scre w 1 that secures the Mini PCI compartment cov er to the notebook. 4. Lift the left si[...]

5–12 Maintenance and Serv ice Gui de Remo val and R eplacement Pr ocedures 6. Disconnect the 2 antenna cables 1 from the Mini PCI communications board. Note that the longer cable connects to the rear antenna terminal and the shorter antenna cable connects to the front antenna terminal. 7. Spread the retaining tabs 2 that secure the Mini PCI commu[...]

Re mo v al and Replace ment Pr ocedures Maintenance and S ervi ce Guide 5–13 5. 6 M u l t i B ay D ev i c e 1. Prepare the notebook for disassembly ( Section 5.3 ). 2. T urn the notebook upside down, with the left side to ward you. 3. Slide and hold the MultiBay release latch to the right 1 . 4. Pull on the notch 2 in the MultiBay de vice bezel a[...]

5–14 Maintenance and Serv ice Gui de Remo val and R eplacement Pr ocedures 5 .7 Bluetooth Wireless Comm un icat io ns Boa r d 1. Prepare the notebook for disassembly ( Section 5.3 ). 2. T urn the notebook upside down, with the right side to ward you. 3. Loosen the PM2.0×5.0 scre w 1 that secures the Bluetooth cov er to the notebook. 4. Remov e t[...]

Re mo v al and Replace ment Pr ocedures Maintenance and S ervi ce Guide 5–15 6. Remov e the two PM1.5×3.0 scre ws 1 that secure the Bluetooth board to the Bluetooth cov er . 7. Remov e the board 2 from the cov er . ✎ The Bluetooth cov er is included in the Miscellaneous Plastics Kit, spare part number 353393-001. Re mo v ing the Blueto oth Boa[...]

5–16 Maintenance and Serv ice Gui de Remo val and R eplacement Pr ocedures 5. 8 Ke yb o a rd 1. Prepare the notebook for disassembly ( Section 5.3 ). 2. T urn the notebook upside down, with the front to ward you. Spare P art Number Information Ke yboards (include pointing stic k) Brazil Czech Repub lic Denmark European F rance F rench Canada Germ[...]

Re mo v al and Replace ment Pr ocedures Maintenance and S ervi ce Guide 5–17 3. Remov e the two T8M2.5×9.0 scre ws that secure the keyboard to the notebook. Re mo v ing the K e y boar d Sc r ew s 4. T urn the notebook right-side up, with the front tow ard you. 5. Open the notebook.[...]

5–18 Maintenance and Serv ice Gui de Remo val and R eplacement Pr ocedures 6. Slide the 4 tabs on the top edge of the ke yboard to ward you. Re leasing the K e y boar d L atc hes 7. Lift the rear edge of the ke yboard up and swing it to ward you until it rests on the palm rest. Re leasing the K e y boar d[...]

Re mo v al and Replace ment Pr ocedures Maintenance and S ervi ce Guide 5–19 8. Release the ZIF connector 1 to which the ke yboard cable is attached and disconnect the cable 2 . Disconnec ting the K ey board Ca ble Re verse the abo v e procedure to install the ke yboard.[...]

5–20 Maintenance and Serv ice Gui de Remo val and R eplacement Pr ocedures 5. 9 Sw i t c h C ove r 1. Prepare the notebook for disassembly ( Section 5.3 ). 2. Remov e the ke yboard ( Section 5.8 ). 3. Close the notebook. 4. T urn the notebook upside down, with the rear panel to ward you. 5. Remov e the two T8M2.5×9.0 scre ws that secure the swit[...]

Re mo v al and Replace ment Pr ocedures Maintenance and S ervi ce Guide 5–21 7. Open the notebook. 8. Using a flat-bladed tool, lift up the left 1 and right 2 ends of the switch cov er to disengage it from the notebook. 9. Remov e the switch co ver 3 . Re mo v ing the S wit ch C ov er Re verse the abo v e procedure to install the switch cov er .[...]

5–2 2 Maintenance and Serv ice Gui de Remo val and R eplacement Pr ocedures 5. 1 0 M o d e m B o a r d 1. Prepare the notebook for disassembly ( Section 5.3 ). 2. Release the ke yboard ( Section 5.8 ). 3. Remov e the switch co ver ( Section 5.9 ). 4. Remov e the two PM2.0×3.0 scre ws 1 that secure the modem board to the notebook. 5. Lift the rea[...]

Re mo v al and Replace ment Pr ocedures Maintenance and S ervi ce Guide 5–2 3 6. T urn the modem board 1 over and disconnect the modem cable 2 from the modem board. 7. Remov e the modem board. Re mo v ing the Modem Boar d Re verse the abo v e procedure to install the modem board.[...]

5–2 4 Maintenance and Serv ice Gui de Remo val and R eplacement Pr ocedures 5. 1 1 M e m o r y M o d u l e 1. Prepare the notebook for disassembly ( Section 5.3 ). 2. Remov e the ke yboard ( Section 5.8 ). 3. Press in on the latch to release the memory shield and lift the left side of the memory shield 1 until it rests at a 45-degree angle. 4. Sl[...]

Re mo v al and Replace ment Pr ocedures Maintenance and Se rvi ce Guide 5–25 5. Spread the retaining tabs 1 that secure the memory module to the socket. The module rises up. 6. Pull the module 2 aw ay from the socket at a 45-de gree angle. Re mo v ing a Memory Module Re verse the abo v e procedure to install a memory module.[...]

5–2 6 Maintenance and Serv ice Gui de Remo val and R eplacement Pr ocedures 5. 1 2 Keyb o a rd Pl a t e ✎ The ke yboard plate is included in the Miscellaneous Plastics Kit, spare part number 353393-001. 1. Prepare the notebook for disassembly ( Section 5.3 ). 2. Remov e the ke yboard ( Section 5.8 ). 3. Remov e the switch co ver ( Section 5.9 )[...]

Re mo v al and Replace ment Pr ocedures Maintenance and S ervi ce Guide 5–2 7 5. 1 3 Fa n A s s e m b l y 1. Prepare the notebook for disassembly ( Section 5.3 ). 2. Remov e the ke yboard ( Section 5.8 ). 3. Remov e the switch co ver ( Section 5.9 ). 4. Remov e the memory shield ( Section 5.11 ). 5. Remov e the ke yboard plate ( Section 5.12 ). 6[...]

5–2 8 Maintenance and Serv ice Gui de Remo val and R eplacement Pr ocedures 7. T urn the notebook right-side up and open it. 8. Disconnect the fan cable 1 from the system board. 9. Remov e the PM2.5×7.0 scre w 2 that secures the fan assembly to the notebook. Re mo v ing the F an Assembl y Sc r ew s[...]

Re mo v al and Replace ment Pr ocedures Maintenance and S ervi ce Guide 5–29 10. Lift the left side of the fan assembly 1 until it rests at an angle. 11. Slide the fan assembly up and to the left 2 to remov e it from the notebook. Re mo v ing the F an Assembl y Re verse the abo v e procedure to install the fan assembly .[...]

5–30 Maintenance and Serv ice Gui de Remo val and R eplacement Pr ocedures 5 . 1 4 Hea t Sink 1. Prepare the notebook for disassembly ( Section 5.3 ) and remov e the follo wing components: ❏ K eyboard ( Section 5.8 ) ❏ Switch cov er ( Section 5.9 ) ❏ Memory shield ( Section 5.12 ) ❏ K eyboard plate ( Section 5.11 ) ❏ Fan assembly ( Sect[...]

Re mo v al and Replace ment Pr ocedures Maintenance and S ervi ce Guide 5–31 3. Lift the left side of the heat sink 1 up until the thermal grease bond between the heat sink and the processor disengages. 4. Slide the cooling fins 2 forward until the y clear the top cov e r . 5. Lift the heat sink straight up to remov e it. Re mo v ing the Heat Sin[...]

5–3 2 Maintenance and Serv ice Gui de Remo val and R eplacement Pr ocedures ✎ Carefully clean any thermal grease residue from the underside of the heat sink 1 and processor surfaces 2 each time you remov e the heat sink. Then apply ne w thermal grease to both surfaces. Re mo v ing the T her mal Gr ease f r om the Heat Sink and Proces sor Re ver[...]

Re mo v al and Replace ment Pr ocedures Maintenance and S ervi ce Guide 5–33 5. 1 5 P ro c e s s o r 1. Prepare the notebook for disassembly ( Section 5.3 ) and remov e the follo wing components: ❏ K eyboard ( Section 5.8 ) ❏ Switch cov er ( Section 5.9 ) ❏ Memory shield ( Section 5.11 ) ❏ K eyboard plate ( Section 5.12 ) ❏ Fan assembly[...]

5–34 Maintenance and Serv ice Gui de Remo val and R eplacement Pr ocedures 2. Use a flat-bladed scre wdri ver to turn the processor lock scre w 1 one-quarter turn counterclockwise to release the processor from the socket. 3. Lift the processor 2 straight up to remov e it. ✎ Note that the gold triangle 3 on the processor should be aligned in the[...]

Re mo v al and Replace ment Pr ocedures Maintenance and S ervi ce Guide 5–35 5 . 1 6 Displa y Assembl y 1. Prepare the notebook for disassembly ( Section 5.3 ). 2. Disconnect the wireless antenna cables from the Mini PCI communications board ( Section 5.5 ). 3. Remov e the follo wing components: ❏ Mini PCI board ( Section 5.5 ) ❏ K eyboard ( [...]

5–3 6 Maintenance and Se rvi ce Guide Remo val and R eplacement Pr ocedures 4. Disconnect the display cable 1 from the system board. 5. Remov e the left and right wireless antenna cables from the groov e 2 in the top cover . 6. Carefully work the wireless antenna cables 3 up through the hole in the system board from the Mini PCI compartment. Disc[...]

Re mo v al and Replace ment Pr ocedures Maintenance and S ervi ce Guide 5–3 7 7. Close the notebook. 8. T urn the notebook upside down, with the rear panel to ward you. 9. Remov e the follo wing scre ws: ❏ T wo T8M2.5×9.0 scre ws 1 from the rear panel. ❏ T wo T8M2.5×9.0 scre ws 2 from the bottom of the notebook. Re mo v ing the Displa y Scr[...]

5–38 Maintenance and Serv ice Gui de Remo val and R eplacement Pr ocedures 10. T urn the notebook right-side up, with the front tow ard you. 11. Open the notebook until the display assembly is in an upright position. 12. Lift the display assembly 1 straight up to remov e it. 13. If necessary , remove the left and right display hinge co vers 2 fro[...]

Re mo v al and Replace ment Pr ocedures Maintenance and Se rvi ce Guide 5–39 5. 1 7 T o p C ove r 1. Prepare the notebook for disassembly ( Section 5.3 ) and remov e the follo wing components: ❏ MultiBay de vice ( Section 5.6 ) ❏ K eyboard ( Section 5.8 ) ❏ Switch cov er ( Section 5.9 ) ❏ Memory shield ( Section 5.11 ) ❏ K eyboard plate[...]

5–40 Maintenance and Serv ice Gui de Remo val and R eplacement Pr ocedures 3. Remov e the follo wing scre ws: ❏ T en T8M2.5×9.0 screws 1 along the front edge, sides, rear corners and center of the bottom of the notebook. ❏ Three T8M2.5x3.0 scre ws 2 from the MultiBay . ❏ T wo T8M2.5×3.0 scre ws 3 from the hard dri ve bay . ❏ T wo T8M2.5[...]

Re mo v al and Replace ment Pr ocedures Maintenance and S ervi ce Guide 5–41 4. T urn the notebook right-side up, with the front tow ard you. 5. Release the ZIF connector 1 to which the T ouchPad cable is attached and disconnect the T ouchPad cable 2 . 6. Disconnect the R TC battery cable 3 from the system board. Re mo v ing the T ouchP ad and RT[...]

5–4 2 Maintenance and Serv ice Gui de Remo val and R eplacement Pr ocedures 7. Lift the right side 1 of the top cov er until it rests at a 45-degree angle. 8. Slide the top cov er to the left to disengage the audio connectors 2 from the top cov er . 9. Remov e the top cov er 3 . Re mo v ing the T op Co v er Re verse the abo v e procedure to insta[...]

Re mo v al and Replace ment Pr ocedures Maintenance and S ervi ce Guide 5–43 5. 1 8 R TC B a t t e r y ✎ The R TC battery is included in the Miscellaneous Plastics Kit, spare part number 353393-001. 1. Prepare the notebook for disassembly ( Section 5.3 ) and remov e the follo wing components: ❏ K eyboard ( Section 5.8 ) ❏ Switch cov er ( Se[...]

5–44 Maintenance and Serv ice Gui de Remo val and R eplacement Pr ocedures 3. Lift the R TC battery out of the top cov er clip. Re mo v ing the R T C Battery Re verse the abo v e procedure to install the R TC battery .[...]

Re mo v al and Replace ment Pr ocedures Maintenance and S ervi ce Guide 5–45 5. 1 9 S p e a k e r s ✎ The speakers are included in the Miscellaneous Plastics Kit, spare part number 353393-001 and with the base enclosure, spare part number 353388-001. 1. Prepare the notebook for disassembly ( Section 5.3 ) and remov e the follo wing components: [...]

5–46 Maintenance and Serv ice Gui de Remo val and R eplacement Pr ocedures 3. Release the ZIF connector 1 on the system board to which the LED board cable is attach ed and disconnect the cable 2 . 4. Lift up the tape 3 that holds the LED board connector cable to the speaker . 5. Disconnect the speaker cable 4 from the connector on the system boar[...]

Re mo v al and Replace ment Pr ocedures Maintenance and S ervi ce Guide 5–4 7 6. Remov e the PM1.5x4.0 scre w 1 that secures the speaker assembly to the base enclosure. 7. Lift the speaker assembly 2 from the base enclosure. Re mo v ing the S peak er Ass embl y[...]

5–48 Maintenance and Serv ice Gui de Remo val and R eplacement Pr ocedures 5 . 20 LED Board 1. Prepare the notebook for disassembly ( Section 5.3 ) and remov e the follo wing components: ❏ K eyboard ( Section 5.8 ) ❏ Memory shield ( Section 5.10 ) ❏ Switch cov er ( Section 5.11 ) ❏ K eyboard plate ( Section 5.12 ) ❏ Display assembly ( S[...]

Re mo v al and Replace ment Pr ocedures Maintenance and S ervi ce Guide 5–49 3. Release the ZIF connector 1 on the system board to which the LED board cable is attached, and then disconnect the cable 2 . 4. Remov e the PM1.5x4.0 scre w 3 that secures the LED board to the base enclosure. 5. Lift the board straight up to remov e it 4 . 6. Release t[...]

5–50 Maintenance and Serv ice Gui de Remo val and R eplacement Pr ocedures 5 .2 1 Bo ttom Boa rd 1. Prepare the notebook for disassembly ( Section 5.3 ) and remov e the follo wing components: ❏ K eyboard ( Section 5.8 ) ❏ Switch cov er ( Section 5.9 ) ❏ Modem board ( Section 5.10 ) ❏ Memory shield ( Section 5.11 ) ❏ K eyboard plate ( Se[...]

Re mo v al and Replace ment Pr ocedures Maintenance and S ervi ce Guide 5–51 3. Remov e the two PM2.5×5.0 scre ws 1 that secure the bottom board to the notebook. 4. Lift the front and rear edges of the bottom board to disconnect it from the system board 2 . 5. Remov e the bottom board. Re mo v ing the Bottom Boar d Re verse the abo v e procedure[...]

5–5 2 Maintenance and Serv ice Gui de Remo val and R eplacement Pr ocedures 5. 22 Sys t e m B o a r d ✎ When replacing the system board, ensure that the follo wing components are remov ed or disconnected from the defecti ve system board and installed on or reconnected to the replacement system board: ■ Mini PCI communications board ( Section [...]

Re mo v al and Replace ment Pr ocedures Maintenance and Se rvi ce Guide 5–5 3 ❏ Display assembly ( Section 5.16 ) ❏ To p c o v e r ( Section 5.17 ) ❏ Speaker assembly cable ( Section 5.19 ) ❏ LED board ( Section 5.20 ) ❏ Bottom board ( Section 5.21 ) ❏ Any Secure Digital (SD) cards in the SD Card slots 2. Remov e the six PM2.5×5.0 sc[...]

5–54 Maintenance and Serv ice Gui de Remo val and R eplacement Pr ocedures 5. Lift the front edge of the system board 1 until it rests at an angle. 6. Slide the system board to ward you at an angle 2 , and then lift it straight up to remov e it. Re mo v ing the S ys tem Boar d Re verse the abo v e procedure to install the system board.[...]

Maintenance and S ervi ce Guide 6–1 6 Spec ifica tions This chapter provides physical and performance specif ications. Ta b l e 6 - 1 Notebook Dimensions Height Width Depth 3.67 cm 32.60 cm 27.50 cm 1.44 in 12.83 in 10.83 in W eight With 14.1-inch displa y With 6-cell batter y pack and MultiBa y weight sa ver With 6-cell batter y pack and MultiBa[...]

6–2 Maintenance and Serv ice Gui de Spe cificat ion s Stand-alone power requirements Nominal operating vol t a g e P eak operating power 14.4 V dc (8-cell batter y) 10.8 V dc (6-cell batter y) 65 W T emperature Operating (not writing optical) Operating (writing optical) Nonoperating 0°C to 35°C 5°C to 35°C -20°C to 60°C 32°F to 95°F 41°F[...]

Spe cificat ion s Maintenance and S ervi ce Guide 6–3 Ta b l e 6 - 2 14.1-inch XGA TFT Displa y Dimensions Height Width Diagonal 28.6 cm 21.4 cm 35.7 cm 11.2 in 8.4 in 14.1 in Number of colors 16M Contrast ratio 250:1 typical Refresh rate 60 Hz Brightness 150 nits typical (min) Pixel resolution Pitch Fo r m a t Configuration 0.279 × 0.279 mm 102[...]

6–4 Maintenance and Serv ice Gui de Spe cificat ion s Ta b l e 6 - 3 15.0-inch XGA TFT Displa y Dimensions Height Width Diagonal 30.4 cm 22.8 cm 35.7 cm 11.8 in 9.0 in 15.0 in Number of colors 16M Contrast ratio 250:1 typical Refresh rate 60 Hz Brightness 150 nits typical (min) Pixel resolution Pitch Fo r m a t Configuration 0.279 × 0.279 min 10[...]

Spe cificat ion s Maintenance and S ervi ce Guide 6–5 Ta b l e 6 - 4 15.0-inch SXGA+WV A TFT Displa y Dimensions Height Width Diagonal 30.4 cm 22.8 cm 35.7 cm 11.8 in 9.0 in 15.0 in Number of colors 16M Contrast ratio 250:1 typical Refresh rate 60 Hz Brightness 150 nits typical (min) Pixel resolution Pitch Fo r m a t Configuration 0.204 × 0.204 [...]

6–6 Maintenance and Serv ice Gui de Spe cificat ion s Ta b l e 6 - 5 Hard Drives 60-GB 60-GB 40-GB 40-GB 30-GB User capacity per drive 1 60 GB 60 GB 40 GB 40 GB 30 GB Dimensions Height Width We i g h t 9.5 mm 70 mm 102 g 9.5 mm 70 mm 102 g 9.5 mm 70 mm 102 g 9.5 mm 70 mm 102 g 9.5 mm 70 mm 102 g Interface type ATA - 5 ATA - 5 ATA - 5 ATA - 5 ATA [...]

Spe cificat ion s Maintenance and S ervi ce Guide 6–7 Ta b l e 6 - 6 External A C Adapter W eight Adapter P ower cord 0.29 kg 0.13 kg 0.65 lb 0.29 lb P ower suppl y Operating v oltage Operating current Operating frequency range Maximum transient 90 to 264 V AC RMS 1.6 A RMS 47 to 63 Hz A C 4/50 kV Ta b l e 6 - 7 Primary 6-Cell, Li-Ion Battery Pac[...]

6–8 Maintenance and Serv ice Gui de Spe cificat ion s Ta b l e 6 - 8 Optional High-Capacity 8-Cell, Li-Ion Battery Pac k Dimensions Height Width Depth We i g h t 1.90 cm 7.60 cm 14.70 cm 0.43 kg 0.75 in 3.00 in 5.80 in 0.94 lb Energ y V oltage Amp-hour capacity W att-hour capacity 14.4 V 4.4 Ah 63 Wh T emperature Operating Nonoperating 5°C to 45[...]

Spe cificat ion s Maintenance and S ervi ce Guide 6–9 T able 6-10 24X Max D VD+RW/R and CD-R W Combo Drive Applicable disc Read: DV D - R DV D - R W D VD-ROM (D VD-5, D VD-9, D VD-10, DV D - 1 8 ) CD-ROM (Mode 1 and 2) CD Digital A udio CD-XA ready (Mode 2, Fo rm 1 and 2) CD-I ready (Mode 2, Fo rm 1 and 2) CD-R CR-R W Photo CD (sin- gle/multisess[...]

6–10 Maintenance and Serv ice Gui de Spe cificat ion s Data transfer rate CD-R (16X) CD-R W (8X) CD-ROM (24X) DV D ( 8 X ) D VD-R (4X) DV D - R W ( 2 X ) Multiword DMA mode 2 2,400 KB/s (150 KB/s at 1X CD rate) 1,200 KB/s (150 KB/s at 1X CD rate) 3,600 KB/s (150 KB/s at 1X CD rate) 10,800 KB/s (1,352 KB/s at 1X D VD rate) 5,400 KB/s (1,352 KB/s a[...]

Spe cificat ion s Maintenance and S ervi ce Guide 6–11 T able 6-11 24X Max D VD/CD-RW Combo Drive Applicable disc Read: DV D - R DV D - R W D VD-ROM (D VD-5, D VD-9, D VD-10, DV D - 1 8 ) CD-ROM (Mode 1 and 2) CD Digital A udio CD-XA ready (Mode 2, Fo rm 1 and 2) CD-I ready (Mode 2, Fo rm 1 and 2) CD-R CR-R W Photo CD (sin- gle/multisession) CD-B[...]

6–12 Maintenance and Serv ice Gui de Spe cificat ion s Data transfer rate CD-R (24X) CD-R W (10X) CD-ROM (24X) DV D ( 8 X ) Multiword DMA mode 2 3,600 KB/s (150 KB/s at 1X CD rate) 1,500 KB/s (150 KB/s at 1X CD rate) 3,600 KB/s (150 KB/s at 1X CD rate) 10,800 KB/s (1352 KB/s at 1X D VD rate) 16.6 MB/s Startup time < 15 seconds Stop time < 6[...]

Spe cificat ion s Maintenance and S ervi ce Guide 6–13 T able 6-12 8X/24X D VD-ROM Drive Applicable disc Read: D VD-ROM (D VD-5, D VD-9, D VD-10, DV D - 1 8 ) CD-ROM (Mode 1 and 2) CD Digital A udio CD-XA ready (Mode 2, F orm 1 and 2) CD-I ready (Mode 2, F orm 1 and 2) CD-R CD-R W Photo CD (single/multisession) CD-Bridge Center hole diameter 1.5 [...]

6–14 Maintenance and Serv ice Gui de Spe cificat ion s Data transfer rate CD-R (24X) CD-R W (10X) CD-ROM (24X) DV D ( 8 X ) Multiword DMA mode 2 3,600 KB/s (150KB/s at 1X CD rate) 1,500 KB/s (150KB/s at 1X CD rate) 3,600 KB/s (150 KB/s at 1X CD rate) 10,800 KB/s (1352 KB/s at 1X D VD rate) 16.6 MB/s Startup time < 10 seconds Stop time < 3 s[...]

Spe cificat ion s Maintenance and S ervi ce Guide 6–15 T able 6-13 24X CD-ROM Drive Applicable disc CD-ROM (Mode 1 and 2) CD Digital A udio CD-XA ready (Mode 2, F orm 1 and 2) CD-I ready (Mode 2, F orm 1 and 2) CD-R CD-R W Photo CD (single/multisession) CD-Bridge Center hole diameter 1.5 cm 0.59 in Disc diameter Standard disc Mini disc 12 cm 8 cm[...]

6–16 Maintenance and Serv ice Gui de Spe cificat ion s T able 6-14 System DMA Hard ware DMA System Function DMA1 A v ailable f or parallel DMA2 Floppy Disk Controller DMA3 F ast Infrared port DMA4 DMA controller cascading (not av ailable)[...]

Spe cificat ion s Maintenance and S ervi ce Guide 6–17 T able 6-15 System Interrupts Hard ware IRQ System Function IRQ0 System timer IRQ1 K eyboard controller IRQ2 Cascaded IRQ3 Infrared IRQ4 COM1 IRQ5 A vailab le f or P arallel port IRQ6 Disk ette drive IRQ7 A vailab le f or P arallel port IRQ8 Real time cloc k (R TC) IRQ9 Microsoft A CPI-Compli[...]

6–18 Maintenance and Serv ice Gui de Spe cificat ion s T able 6-16 System I/O Addresses I/O Address (he x) System Function (shipping configuration) 000 - CF7 DMA controller ; PCI bus 010 - 01F Motherboard resources 020 - 021 Programmab le Interrupt Controller 024 - 03F Motherboard resources 040 - 043 System Timer 04E - 04F Motherboa rd resources [...]

Spe cificat ion s Maintenance and S ervi ce Guide 6–19 I/O Address (he x) System Function (shipping configuration) 0A4 - 0BD Motherboard resources 0C0 - 0DF DMA Controller 0F0 - 0FF Numeric Data Processor 100 - 107 F ast Infrared P or t 140 - 14F Motherboard resources 170 - 177 Secondar y IDE Channel 1F0 - 1F7 Pr imar y IDE Channel 274 - 277 ISAP[...]

6–20 Maintenance and Serv ice Gui de Spe cificat ion s I/O Address (he x) System Function (shipping configuration) 778 - 77A P arallel P or t (LPT1) A79 ISAPNP Read Data P or t D00 - FFFF PCI bus 1000 - 107F Motherboard resources 1100 - 113F Motherboard resources 1200 - 121F Motherboard resources 2000 - 20FF Digital Audio 2400 - 24FF Modem 2800 -[...]

Maintenance and S ervi ce Guide A–1 A Conn ec tor P in Assi gnmen ts Ta b l e A - 1 RJ-45 Network Interface Pin Signal Pin Signal 1 T ransmit + 5 Unused 2 T ransmit – 6 Receive – 3 Receive + 7 Unused 4 Unused 8 Unused[...]

A–2 Maintenance and Serv ice Gui de Connec tor P in Assignments Ta b l e A - 2 RJ-11 Modem Pin Signal Pin Signal 1 Unused 4 Unused 2T i p 5U n u s e d 3 Ring 6 Unused Ta b l e A - 3 Universal Serial Bus Pin Signal Pin Signal 1 +5 VDC 3 Data + 2 Data – 4 Ground[...]

Connec tor P in Assignments Maintenance and S ervi ce Guide A–3 Ta b l e A - 4 S-Video Pin Signal Pin Signal 1 Ground (Y) 3 Y -Luminance (Intensity) 2 Ground (C) 4 C-Chrominance (Color) Ta b l e A - 5 External Monitor Pin Signal Pin Signal 1 Red analog 9 +5 VDC 2 Green analog 10 Ground 3 Blue analog 11 Monitor detect 4 Not connected 12 D DC 2B da[...]

A–4 Maintenance and Serv ice Gui de Connec tor P in Assignments Ta b l e A - 6 Headphone Jack Pin Signal Pin Signal 1 Ground 2 Left audio signal 3 Right audio signal Ta b l e A - 7 Microphone Pin Signal Pin Signal 1A u d i o i n 2 G r o u n d[...]

Connec tor P in Assignments Maintenance and S ervi ce Guide A–5 Ta b l e A - 8 P arallel Pin Signal Pin Signal 1 Strobe 14 Auto linef eed 2 Data bit 0 15 Error 3 Data bit 1 16 Initialize paper 4 Data bit 2 17 Select in 5 Data bit 3 18 Ground 6 Data bit 4 19 Ground 7 Data bit 5 20 Ground 8 Data bit 6 21 +5VS 9 Data bit 7 22 PTF 10 Acknowledge 23 E[...]

A–6 Maintenance and Serv ice Gui de Connec tor P in Assignments Ta b l e A - 9 Serial Pin Signal Pin Signal 1 Carrier detect 6 Data set ready 2 Receive data 7 Ready to send 3 T ransmit data 8 Clear to send 4 Data ter minal ready 9 Ring indicator 5G r o u n d T able A-10 1394 Pin Signal Pin Signal 1 Connector housing 5 TP A- 2 Ground 6 TPB- 3T P B[...]

Maintenance and S ervi ce Guide B–1 B P o w er Cord Set Requirem ents 3-Con duc tor P ow er Cord Set The wide range input feature of the notebook permits it to operate from any line v oltage from 100 to 120 or 220 to 240 v olts A C. The po wer cord included with the notebook meets the requirements for use in the country where the equipment is pur[...]

Maintenance and S ervi ce Guide C–1 C Scre w Li sting This appendix provides specif ication and reference information for the scre ws used in the notebook. All scre ws listed in this appendix are av ailable in the Miscellaneous Screw Kit, spare part number 353394-001.[...]

C–2 Maintenance and S ervi ce Guide Scr ew L istin g T orx T5M3 . 0x4.0 Har d Dri v e F rame L o cations Ta b l e C - 1 T orx T5M3.0×4.0 Screw Color Qty . Length Thread Head Width Silver 2 4.0 mm 3.0 mm 5.0 mm Where used: T wo screws that secure the hard drive frame to the hard driv e (documented in Section 5.3 ) mm[...]

Scr ew L istin g Maintenance and S ervi ce Guide C–3 Phillips P M3 . 0x3 .5 Har d Dr i v e Fr ame Scr e w Locations Ta b l e C - 2 Phillips PM3.0×3.5 Screw Color Qty . Length Thread Head Width Silver 2 3.5 mm 3.0 mm 5.0 mm Where used: T wo screws that secure the hard drive frame to the hard driv e (documented in Section 5.3 ) mm[...]

C–4 Maintenance and S ervi ce Guide Scr ew L istin g Hex M2 .0×10. 0 Hard Dr iv e Ali gnment P in Locati ons Ta b l e C - 3 Hex M2.0×10.0 Alignment Pin Color Qty . Length Thread Head Width Silver 2 10.0 mm 2.0 mm 4.0 mm Where used: T wo alignment pins that secure the hard drive frame and connector to the hard drive (documented in Section 5.3 ) [...]

Scr ew L istin g Maintenance and S ervi ce Guide C–5 Phill ips P M2 .5×3 . 0 Scr e w Location Ta b l e C - 4 Phillips PM2.5×3.0 Screw Color Qty . Length Thread Head Width Black 1 3.0 mm 2.5 mm 4.0 mm Where used: One screw that secures the hard drive to the notebook (documented in Section 5.3 ) mm[...]

C–6 Maintenance and S ervi ce Guide Scr ew L istin g T or x T 8M 2.5× 5.0 Fa n A s se m b l y S crew L o c a t i on Ta b l e C - 5 T orx T8M2.5×5.0 Screw Color Qty . Length Thread Head Width Black 7 5.0 mm 2.5 mm 4.0 mm Where used: One screw that secures the f an assembly to the notebook (documented in Section 5.13 ) mm[...]

Scr ew L istin g Maintenance and S ervi ce Guide C–7 T or x T8 M 2.5× 5.0 H e a t S i nk S crew Loc a t i o n s Ta b l e C - 5 T orx T8M2.5×5.0 Screw (Continued) Color Qty . Length Thread Head Width Black 7 5.0 mm 2.5 mm 4.0 mm Where used: F our screws that secure the heat sink to the notebook (documented in Section 5.14 ) mm[...]

C–8 Maintenance and S ervi ce Guide Scr ew L istin g T or x T 8M 2.5× 5.0 T o p Cove r S c rew Lo c a ti o n s Ta b l e C - 5 T orx T8M2.5×5.0 Screw (Continued) Color Qty . Length Thread Head Width Black 7 5.0 mm 2.5 mm 4.0 mm Where used: T wo screws that secure the top cov er to the notebook (documented in Section 5.17 ) mm[...]

Scr ew L istin g Maintenance and S ervi ce Guide C–9 Phillips P M2 .0×4. 0 Bottom Board S cr ew L ocations Ta b l e C - 6 Phillips PM2.0x4.0 Screws Color Qty . Length Thread Head Width Black 9 4.0 mm 2.0 mm 4.0 mm Where used: T wo screws that secure the bo ttom board to the notebook (documented in Section 5.21 ) mm[...]

C–10 Maintenance and S ervi ce Guide Scr ew L istin g Phillips P M2 .0x4. 0 S y st em Boar d Sc r e w L ocati ons Ta b l e C - 6 Phillips PM2.0x4.0 Screws (Continued) Color Qty . Length Thread Head Width Black 9 4.0 mm 2.0 mm 4.0 mm Where used: Six screws that secure the system board to the notebook (documented in Section 5.22 ) mm[...]

Scr ew L istin g Maintenance and S ervi ce Guide C–11 Phillips P M2 .0x4. 0 Hard Dr iv e Co ver Sc re w L ocatio n Ta b l e C - 6 Phillips PM2.0x4.0 Screws (Continued) Color Qty . Length Thread Head Width Black 9 4.0 mm 2.0 mm 4.0 mm Where used: One screw that secures the hard drive co v er to the notebook (documented in Section 5.3 ) mm[...]

C–12 Maintenance and S ervi ce Guide Scr ew L istin g Phillips P M2 .0×3 . 0 Modem Boar d Sc re w L ocations Ta b l e C - 7 Phillips PM2.0×3.0 Screw Color Qty . Length Thread Head Width Black 2 3.0 mm 2.0 mm 4.0 mm Where used: T wo screws that secure the modem board to the notebook (documented in Section 5.10 ) mm[...]

Scr ew L istin g Maintenance and S ervi ce Guide C–13 Phillips P M1.5×3 .0 Blue tooth C o v er Sc r ew L ocations Ta b l e C - 8 Phillips PM1.5×3.0 Screw Color Qty . Length Thread Head Width Black 2 3.0 mm 1.5 mm 3.5 mm Where used: T wo screws that secure the Blueto oth board to the Bluetooth co ver (documented in Section 5.7 ) mm[...]

C–14 Maintenance and S ervi ce Guide Scr ew L istin g P T or x T 8 M 2.5× 9 .0 Keyb o a rd A c c e s s S crew Lo ca ti o n s Ta b l e C - 9 T orx T8M2.5×9.0 Screw Color Qty . Length Thread Head Width Silver 2 9.0 mm 2.5 mm 5.0 mm Where used: T wo screws that secure the k eyboard to the notebook (documented in Section 5.8 ) mm[...]

Scr ew L istin g Maintenance and S ervi ce Guide C–15 T or x T 8 M 2.5× 9 .0 Swi t ch C ove r S c rew Lo c a ti o n s T able C-10 T orx T8M2.5×9.0 Screw Color Qty . Length Thread Head Width Black 16 9.0 mm 2.5 mm 5.0 mm Where used: T wo screws that secure the s witch cov er to the notebook (documented in Section 5.9 ) mm[...]

C–16 Maintenance and S ervi ce Guide Scr ew L istin g T or x T 8 M2.5× 9 .0 D i s p l ay As s e m b ly S c rew Lo c a t i on s T able C-10 T orx T8M2.5×9.0 Screw (Continued) Color Qty . Length Thread Head Width Black 16 9.0 mm 2.5 mm 5.0 mm Where used: F our screws that secure the displa y assembly to the notebook (documented in Section 5.16 ) [...]

Scr ew L istin g Maintenance and S ervi ce Guide C–17 To r x T 8 M 2. 5 × 9 . 0 To p C o v e r S c r e w L o c a t i o n s T able C-10 T orx T8M2.5×9.0 Screw (Continued) Color Qty . Length Thread Head Width Black 16 9.0 mm 2.5 mm 5.0 mm Where used: T en screws that secure the top cov er to the notebook (documented in Section 5.17 ) mm[...]

C–18 Maintenance and S ervi ce Guide Scr ew L istin g T or x T 8 M2.5× 6 .0 Fa n A s se m b l y S crew Lo c a t i o n T able C-11 Phillips PM2.5×6.0 Screw Color Qty . Length Thread Head Width Black 1 6.0 mm 2.5 mm 5.0 mm Where used: One screw that secures the f an assembly to the notebook (documented in Section 5.13 ) mm[...]

Scr ew L istin g Maintenance and S ervi ce Guide C–19 Phillips M2 .5×3 .0 T op Cov er Scr ew L ocations T able C-12 Phillips M2.5×3.0 Screw Color Qty . Length Thread Head Width Bronze 5 3.0 mm 2.5 mm 4.0 mm Where used: Five scre ws that secure the top cover to th e notebook (3 in the MultiBa y , 2 in the hard drive ba y; documented in Section 5[...]

C–20 Maintenance and S ervi ce Guide Scr ew L istin g Phillips P M1.5x4. 0 Speak er Ass embl y Sc r e w L ocatio n T able C-13 Phillips PM1.5x4.0 Screw Color Qty . Length Thread Head Width Black 2 4.0 mm 1.5 mm Where used: One screw that secures speak er assemb ly to the base enclosure (documented in Section 5.19 ) mm[...]

Scr ew L istin g Maintenance and S ervi ce Guide C–21 Phillips P M1.5x4. 0 LED Board Sc re w L ocation T able C-13 Phillips PM1.5x4.0 Screw (Continued) Color Qty . Length Thread Head Width Black 2 4.0 mm 1.5 mm Where used: One screw that secures the LED board to the base enclosure (documented in Section 5.20 ) mm[...]

C–2 2 Maintenance and S ervi ce Guide Scr ew L istin g Phillips P M2 .5×11. 0 Hard Dr i v e Connec tor S cr ew L o cation T able C-14 Phillips PM2.5x11.0 Screw Color Qty . Length Thread Head Width Black 1 11.0 mm 2.5 mm 5.0 mm Where used: One screw that secures the hard dr ive connector to the system board (documented in Section 5.22 ) mm[...]

Scr ew L istin g Maintenance and S ervi ce Guide C–2 3 Hex M2 .5×9 . 0 S yst em Boar d Standoff L ocations T able C-15 Hex M2.5×9.0 Standoffs Color Qty . Length Thread Head Width Silver 2 9.0 mm 2.5 mm Where used: T wo standoffs that secure the system board to the notebook (documented in Section 5.22 ) mm[...]

Maintenance and S ervi ce Guide Index–1 Ind e x 1394 connector 1–40 353393-001 5–11 A AC adapter spare part number 3–13 specifications 6–7 audio troubleshooting 2–26 B battery bay, location 1–50 battery bezel illustrated 3–2 , 3–10 removal 5–6 battery light, location 1–47 battery pack See also MultiBay battery pack, spare part[...]

Index–2 Maintenance and S ervi ce Guide Index components bottom 1–48 front 1–37 keyboard 1–41 , 1–42 left-side 1–37 rear panel 1–39 right-side 1–39 top 1–44 Computer Setup Advanced Menu 2–5 File Menu 2–3 overview 2–1 Security Menu 2–4 configuration information 2–8 connector pin assignments external monitor connector A–[...]

Index Maintenance and S ervi ce Guide Index–3 DVD+RW/R and CD-RW Combo Drive spare part number 3–7 , 3–12 specifications 6–9 DVD/CD-RW Combo Drive spare part number 3–7 , 3–12 specifications 6–11 DVD-ROM drive spare part number 3–7 specifications 6–13 E electrostatic discharge 4–4 , 4–7 embedded numeric keypad, location 1–43[...]

Index–4 Maintenance and S ervi ce Guide Index G grounding equipment and methods 4–6 H hard drive disassembly 5–9 illustrated 3–4 , 3–6 OS loading problems 2–21 removal 5–7 spare part numbers 3–5 , 3–12 , 5–7 specifications 6–6 hard drive bay, location 1–40 , 1–49 hard drive cover, removal 5–7 hard drive light, location 1[...]

Index Maintenance and S ervi ce Guide Index–5 Mini PCI communications board removal 5–11 spare part numbers 3–7 , 5–11 Mini PCI compartment cover illustrated 3–2 , 3–10 removal 5–11 Mini PCI compartment, location 1–50 Miscellaneous Plastics Kit components 3–10 spare part number 3–3 , 3–10 model number 3–1 models 1–2 modem [...]

Index–6 Maintenance and S ervi ce Guide Index plastic parts 4–2 pointing device, troubleshooting 2–30 Port Replicator spare part numbers 3–13 troubleshooting 2–19 power button, location 1–45 power connector, location 1–39 power cord, spare part numbers 3–13 power management features 1–36 power, troubleshooting 2–13 power/Standby[...]

Index Maintenance and S ervi ce Guide Index–7 DVD+RW/R and CD-RW Combo Drive 6–9 DVD/CD-RW Combo Drive 6–11 DVD-ROM drive 6–13 hard drive 6–6 I/O addresses 6–18 interrupts 6–17 notebook 6–1 static shielding materials 4–7 stereo speakers, location 1–38 S-Video connector location 1–40 pin assignments A–3 switch cover illustrat[...]

Index–8 Maintenance and S ervi ce Guide Index W Windows applications key, location 1–43 Windows logo key, location 1–43 wireless LAN card removal 5–11 spare part numbers 3–7 , 5–11 wireless on/off button, location 1–45 wireless on/off light, location 1–47 workstation precautions 4–5[...]