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Table of contents for the manual
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Page 1
Main tenan ce and S er vice Guide HP Co mpaq Busine ss Not ebook nx7 000 Co mpaq Pr esar io W ides c r een Noteboo k P C X1000 Doc ument P ar t Numb er : 3 2 5 3 8 8-001 July 2003 This guide is a troubleshooting reference used for maintaining and servicing the notebook. It provides comprehensi ve information on identifying note book features, compo[...]
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Page 2
© 2003 Hewlett-P ackard Development Compan y , L.P . Microsoft and W indows are trademar ks of Microsof t Corporation in th e U.S. and/or other countri es. Intel, Pentiu m, and SpeedStep ar e trademarks of Intel Corporation in the U.S. and/ or other countries. SD Logo is a trademark. The information contained herein is s ubject to change without n[...]
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Page 3
Maintenance and S ervi ce Gui de iii Cont ent s 1 Product Description 1.1 Models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2 1.2 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–12 1.3 Clearing a Password . . . . . . . . . . . . . . . . . . . . . . . . 1–14 1.4 Power Management . .[...]
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Page 4
iv Maintenance a nd Service Guide Conte nt s 3 Illustrated Parts Catalog 3.1 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . 3–1 3.2 Notebook Major Components . . . . . . . . . . . . . . . . . . 3–2 3.3 Miscellaneous Plastics Kit Components . . . . . . . . . 3–10 3.4 Miscellaneous Cable Kit Components . . . . . . . . . . 3?[...]
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Page 5
Cont ent s Maintenance and S ervi ce Guide v 5.10 Switch Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–18 5.11 Speaker Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–19 5.12 Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–21 5.13 Heat Sink . . . . . . . . . . . . . . . . . .[...]
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Page 6
Maintenance and S ervi ce Guide 1–1 1 Product D esc ription The HP Compaq Business Notebook nx 7000 and Compaq Presario W idescreen Notebook PC X1000 offer adv anced modularity , Intel Mobile Pentium-M processors with 64-bit architecture, industry-l eading A TI Mobility Radeon Accelerated Graphics Port (A GP) implementation, and extensi ve multim[...]
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Page 7
1–2 Maintenance and Ser vi ce Guide Produ ct Desc ription 1.1 M o d e l s Notebook mode ls are shown in T ab les 1-1 through 1-3. T able 1-1 HP Compaq nx7000 and Compaq Presario X1000 Mo del Naming Con ventions Key C P 160 Y5 80 Y Ci 10 P XXX XXX-XXX 12 3 4 5 6 7 8 9 1 0 Ke y Description Options 1 Brand/Series designator C = HP Compaq nx7000 P = [...]
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Page 8
Pr oduc t Desc ripti on Maintenance and S ervi ce Guide 1–3 T able 1-2 HP Compaq nx7000 Models All HP Compaq nx7000 models feature: ■ T ouchPad pointing device ■ 8-cell, 4.4 wH lithium ion (Li ion) batter y pa ck ■ 1-year w arranty on parts an d labor C P 160 Y5 80 W Cb 51 P K orea DM942A AB5 C P 160 Y5 60 Y Ci 51 P F rance DG706T ABF C P 1[...]
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Page 9
1–4 Maintenance and Ser vi ce Guide Produ ct Desc ription C P 150 Y5 40 W Ci 51 P Belgium Czech Republic Denmark European Inter nationa l Fr a n c e Ger many Greece Hungar y Israel Italy The Netherl ands DG705A UUG DG705A AKB DG705A ABY DG705A ABB DG705A ABF DG705A ABD DG705A AB7 DG705A AKC DG705A ABT DG705A ABZ DG705A ABH Norwa y P oland P or t [...]
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Page 10
Pr oduc t Desc ripti on Maintenance and S ervi ce Guide 1–5 C P 150 W5 40 W Cb 51 P Asia P acific DN728A UUF C P 150 W5 40 W Cb 25 P Asia P acific DM944A UUF C P 150 W5 40 D Cb 25 H T aiwan DL842A AB0 C P 150 W5 40 D Cb 25 P P eople’ s Republic of China DL838A AB2 C P 140 Y5 40 W Cb 51 P K orea DM939A AB5 C P 140 W5 60 W Ci 51 P Hong K ong DL85[...]
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Page 11
1–6 Maintenance and Ser vi ce Guide Produ ct Desc ription C P 140 W5 40 W Ci 25 P Belgium Czech Republic Denmark European Inter nationa l Fr a n c e Ger many Greece Hungar y Israel Italy The Netherl ands DG704A UUG DG704A AKB DG704A ABY DG704A ABB DG704A ABF DG420A ABD DG704A AB7 DG704A AKC DG704A ABT DG704A ABZ DG704A ABH Norwa y P oland P or t [...]
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Page 12
Pr oduc t Desc ripti on Maintenance and S ervi ce Guide 1–7 C P 140 W5 40 D Cb 25 P K orea DM938A AB5 C P 140 W5 40 C Cb 25 P K orea DM937A AB5 C P 130 W5 40 W Ci 25 P Hong K ong DL852A AB5 C P 130 W5 40 D Ci 25 P Asia P acific DL851A UUF Hong K o ng DL851A AB5 C P 130 W5 40 D Cb 25 H Asia P acific A ustralia/New Zealand Hong K ong DL840A UUF DL8[...]
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Page 13
1–8 Maintenance and Ser vi ce Guide Produ ct Desc ription T able 1-3 Compaq Presario X1000 Models All Compaq Presar io X1000 models f eature: ■ T ouchPad pointing device ■ 8-cell, 4.4 wH Li ion batter y pack ■ 1-year w arranty on parts an d labor X1045 P 160 Y5 80 W Cb 51 H K orea DN606A AB1 X1030 P 160 Y5 60 Y Cb 51 H A ustralia/New Zealan[...]
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Page 14
Pr oduc t Desc ripti on Maintenance and S ervi ce Guide 1–9 X1050 P 150 W5 60 Y Cb 51 H Hong K ong DN611A AB5 X1044 P 150 W5 60 W Cb 51 H K orea DN605A AB1 X1032 P 150 W5 60 W Cb 51 H Asia P acific DN593A UUF X1058 P 150 W5 60 W Cb 25 H K orea DN619A AB1 X1054 P 150 W5 60 W Cb 25 H P eople’ s Republic of China DN615A AB2 X1010 P 150 W5 40 W Cb [...]
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Page 15
1–10 Maintenance and Ser vi ce Guide Produ ct Desc ription X1037 P 140 W5 60 W Cb 51 H Thailand DN598A AKL X1036 P 140 W5 60 W Cb 51 H T aiwan DN597A AB0 X1018 P 140 W5 60 W Cb 51 H United States DK574A ABA X1010 P 140 W5 60 W Cb 51 H Canada (English) DL857A ABL F re nch Canada DL857A ABC X1007 P 140 W5 60 W Cb 51 H Sweden/Finland DL964A AK8 X100[...]
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Page 16
Pr oduc t Desc ripti on Maintenance and S ervi ce Guide 1–11 X1042 P 140 W5 40 W Cb 25 H K orea DN603A AB1 X1051 P 140 W5 40 D Cb 25 H P eople’ s Republic of China DN612A AB2 X1021 P 130 Y5 40 D Cb 25 H Asia P acific DN582A UUF X1038 P 130 W5 60 W Cb 51 H Thailand DN599A AKL X1010 P 130 W5 60 W Cb 51 H United States DK571A ABA X1035 P 130 W5 60[...]
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Page 17
1–12 Maintenance and Ser vi ce Guide Produ ct Desc ription 1. 2 F e a t u r e s ■ Intel Mobile Pentium-M 1. 6-, 1.5-, 1.4-, or 1.3-GHz processors with 400 -MHz processor side b us and 512-KB L2 cache, v arying by notebook model ■ 15.4-inch wide UXGA (192 0 × 1200), wide SXGA+ (1680 × 1050), or wide XGA (1280 × 800) TFT display with ov er 1[...]
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Page 18
Pr oduc t Desc ripti on Maintenance and S ervi ce Guide 1–13 ■ A TI Mobility Radeon graphics with 32- or 64-MB DDR SDRAM ■ 80-, 60-, or 40-GB h igh-capacity hard dri ve, v arying b y notebook model ■ 256-MB high-performance Synchronous DRAM (SDRAM), expandable to 2.0 GB ■ Microsoft W indows XP Home or XP Pro, v arying by notebook model ?[...]
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Page 19
1–14 Maintenance and Ser vi ce Guide Produ ct Desc ription ■ Connectors for: ❏ Microphone ❏ Stereo speaker/headphone ❏ Infrared ❏ DC po wer ❏ External monitor ❏ S-V ideo ❏ USB (3) ❏ RJ-45 (network interface card, [NIC] ) ❏ RJ-11 (modem) ❏ Parallel ❏ 1394 digital ❏ One T ype II PC Card slot ❏ Docking 1 .3 C learin g a P[...]
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Page 20
Pr oduc t Desc ripti on Maintenance and S ervi ce Guide 1–15 1. 4 P o w e r M a n a g e m e n t The notebook comes with power management features that extend battery operating ti me an d conserve po wer . The notebook supports the follo wing power management featu res: ■ Standby ■ Hibernation ■ Setting customiza tion by the user ■ Hotke y[...]
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Page 21
1–16 Maintenance and Ser vi ce Guide Produ ct Desc ription 1. 5 E x t e r n a l C o m p o n e n t s The external components on th e front and left side o f the notebook are sho wn in the follo wing illust ration and described in T able 1-4. F r ont and Left Side Co mponents[...]
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Page 22
Pr oduc t Desc ripti on Maintenance and S ervi ce Guide 1–17 T able 1-4 Front and Left Side Components Item Component Function 1 PC Card slot Suppor ts an optional T ype I or T ype II 32-bit (CardBus) or 16-bit PC Card. 2 PC Card eject button Ejects an optional PC Card from the PC Card slot. 3 Optical drive Suppor ts an op tical disc. 4 SD (Secur[...]
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Page 23
1–18 Maintenance and Ser vi ce Guide Produ ct Desc ription The notebook rear panel and right side components are sho wn in the follo wing illustration and described in T able 1-5. Rear P anel and Ri ght Side C omponents T able 1-5 Rear P anel and Right Side Components Item Component Function 1 Infrared por t Provides wireless communication betwee[...]
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Page 24
Pr oduc t Desc ripti on Maintenance and S ervi ce Guide 1–19 3 Security cable slot Attaches an optional secur ity cable to the notebook. 4 V en ts (2) Allow airflow to cool internal compone nts. Ä CA UTION: T o prev ent overheating, use the notebook only on hard surf aces which cannot obstr uct the ve nts. Do not allow a soft surf ace, such as b[...]
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Page 25
1–20 Maintenance and Ser vi ce Guide Produ ct Desc ription The noteboo k ke yboard comp onen ts are sho wn in the following illustration and described in T able 1-6. Ke y b o a r d C o m p o n e n t s[...]
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Page 26
Pr oduc t Desc ripti on Maintenance and S ervi ce Guide 1–21 T able 1-6 Ke yboar d Components Item Component Function 1 F1 through F12 function keys P erform system and application tasks. When c ombined w ith th e Fn ke y , the function keys F1 and F3 through F12 perf orm additional tasks as h otke y s. 2 num lk ke y Enables numeric lock and the [...]
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Page 27
1–2 2 Maintenance and Ser vi ce Guide Produ ct Desc ription The notebook top co mponents are sho wn in the following illustration and described in T able 1-7. To p C o m p o n e n t s T able 1-7 T op Components Item Component Function 1 Stereo speakers (2) Produce stereo sound. 2 P ower button When the noteboo k is: ■ Off, press to tu rn on the[...]
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Page 28
Pr oduc t Desc ripti on Maintenance and S ervi ce Guide 1–2 3 3 Caps lock light On: Caps lock is on. 4 Num lock light On: Num lock or the internal keypad is on. 5 Displa y lid s witch ■ If the notebook is closed whil e on, tur ns off the display . ■ If the notebook i s opened while i n Standby , turns on the no tebook (resumes from Standby). [...]
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Page 29
1–2 4 Maintenance and Ser vi ce Guide Produ ct Desc ription The external components on th e bottom of the notebook are sho wn in the follo wing illustratio n and described in T able 1-8. Bottom Components T able 1-8 Bottom Components Item Compone nt Function 1 F an vent Allow airflow to cool inter nal components. Ä CA UTION: T o prev ent ov erhe[...]
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Page 30
Pr oduc t Desc ripti on Maintenance and S ervi ce Guide 1–25 3 Doc king connector Connects the notebook to an optional por t replicator. 4 Mini PCI compar tment Contains the mini PCI wireless card. 5 Hard drive ba y Holds the inter nal hard dr ive . 6 Battery bay Holds the batter y p ack. 7 Battery pack release latch Rel eases a batter y pack fro[...]
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Page 31
1–2 6 Maintenance and Ser vi ce Guide Produ ct Desc ription 1. 6 D e s i g n O v e r v i e w This section presents a design ov ervie w of ke y parts and features of the notebook. Refer to Chapte r 3, “Illustrated Parts Catalog, ” to identify replacement parts, and Chapter 5, “Remov a l and Replacement Procedures, ” for di sassembly steps.[...]
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Page 32
Maintenance and S ervi ce Guide 2–1 2 Tr o u b l e s h o o t i n g Å W ARNI NG: Only author iz ed techni c ians tr ained b y HP should r epair this equipment . All troubleshooting and r e pair procedur es ar e detailed to allo w only subassembly/module le v el r epair . Because of the comple xity of the indi vidua l boar ds and suba ss emblie s,[...]
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Page 33
2–2 Maintenance and Ser vi ce Guide T ro ubleshooting ■ Diagnostics for W i ndows —A system information and diagnostic utility that is used within your W indows operating system. Use this utility whene ver possible to: ❏ Display system information. ❏ T est system components. ❏ T roubleshoot a device conf iguration problem in W indows 20[...]
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Page 34
T rou bleshooting Maintenance and S ervi ce Guide 2–3 Selecting f ro m the F ile Me nu Ta b l e 2 - 1 File Menu Select T o Do This System Information ■ Vie w identificati on information about the notebook, a docking base, and an y battery packs in the system. ■ View specification inf ormation about the processor , memor y and cache size , and[...]
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Page 35
2–4 Maintenance and Ser vi ce Guide T ro ubleshooting Selecting fr om the Security Menu Ta b l e 2 - 2 Security Menu Select T o Do This Setup P ass word Enter , change, or delete a setup pass word. The setup passw ord is called an administrator passw ord in Computer Security , a program accessed from the Wi ndow s Control P anel. P ower-on P assw[...]
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Page 36
T rou bleshooting Maintenance and S ervi ce Guide 2–5 Selec tin g from t he Adv anced Men u Ta b l e 2 - 3 Adv a nced Menu Select T o Do This Language Change the Computer Setup language. Boot Opti ons Enable/ disab le: ■ QuickBoot, which starts the noteb ook more quickly b y eliminating some star tup tests. (If you suspect a memory failure and [...]
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Page 37
2–6 Maintenance and Ser vi ce Guide T ro ubleshooting De vice Options (continued) ■ Change the p arallel por t mode from Enhanced P arallel P or t (EPP , the default setting) to standard , bidirectional, EPP , or Enhanced Capabili ties P or t (ECP). ■ Set video-out mode to NTSC (default), P AL, NTSC-J , or P AL-M.* ■ Enable/disable all sett[...]
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Page 38
T rou bleshooting Maintenance and S ervi ce Guide 2–7 2.2 Using Diagn osti cs for Windo w s When you access Diagnostics for W indows, a scan of all system components is displayed on th e screen before the diag nostics windo w opens. Y ou can display more or less in formation from an ywhere within Diagnostics for W indows b y sel ecting Lev el on [...]
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Page 39
2–8 Maintenance and Ser vi ce Guide T ro ubleshooting Obtaining , Saving, or Printing Dia gnostic Te s t I n f o r m a t i o n 1. Access Diagnostics for W indo ws by selecting Start > Settings > Control Panel > Diagnostics for W indo ws. 2. Select the T est tab . 3. In the scroll box, select the cate gory or de vice you want to test. 4. [...]
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Page 40
T rou bleshooting Maintenance and S ervi ce Guide 2–9 6. Select the Begin T esting b utton. 7. Select a tab to view a test report: ❏ Status tab —Summarizes the tests run, passed, and failed during the current testing session. ❏ Log tab —Lists tests run on the system, the number of times each test has run, the number of errors found on eac[...]
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Page 41
2–10 Maintenance and Ser vi ce Guide T ro ubleshooting 2.3 T ro ub leshooting Flo w ch ar ts T able 2-4 T roub leshooting Flowcharts Flowchart Des cription 2.1 Initial troubleshooting 2.2 No pow er , par t 1 2.3 No pow er , par t 2 2.4 No pow er , par t 3 2.5 No pow er , par t 4 2.6 No video , par t 1 2.7 No video , par t 2 2.8 Nonfunctioning doc[...]
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Page 42
T rou bleshooting Maintenance and S ervi ce Guide 2–11 Flo wch art 2. 1—Initial T roubleshootin g Connecting to network or modem? Begin troubleshooting. Is there power? Is the OS loading? Is there vi deo? (no boot) Is there sound? Beeps, LEDs, or error messages? Keyboard/ pointing device working? Go to Section 2.17, Nonfunctioning Device. Go to[...]
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Page 43
2–12 Maintenance and Ser vi ce Guide T ro ubleshooting F lo wcha rt 2 .2 —No P o w e r , P art 1 1. Reseat the power cable s in the docking station and at the AC outle t. 2. Ensure the AC power source is active. 3. Ensure that the power strip is working. Done Remove from docking station (if applic able). Power up on battery power? Power up on A[...]
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Page 44
T rou bleshooting Maintenance and S ervi ce Guide 2–13 Flo wc h art 2.3—No P ow er , P art 2 Continued from Section 2.2, No Power , Part 1. Visually check for debris in battery socket and clean if necessar y . Done N Y Power on? Check batter y by recharging, moving it to another notebook, or replacing it. Power on? Done Y Replace power supply ([...]
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Page 45
2–14 Maintenance and Ser vi ce Guide T ro ubleshooting F lo wcha rt 2 .4 —No P o w e r , P art 3 Continued from Section 2.3, No Power , Part 2. Reseat AC adapte r in notebook and at power source. Internal or external AC adapter? Done Done Done Done Power on? Power on? Power on? Plug directly into AC outlet. Power LED on? Power outlet active? T [...]
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Page 46
T rou bleshooting Maintenance and S ervi ce Guide 2–15 Flo wchar t 2.5—No P ow er , P art 4 Y N Continued from Section 2.4, No Power , Part 3. Reseat loose components and boards and replace damaged items. Open notebook. Loose or damaged parts ? Y Close notebook and retest. Power on? Done N Replace the following it ems (if applicable). Check not[...]
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Page 47
2–16 Maintenance and Ser vi ce Guide T ro ubleshooting Flowch art 2. 6—No Vi deo, P ar t 1 A N Stand-alone or docking station? No video. Replace the fol lowing one at a tim e. T est after each replacement. 1. Cable between notebook and no tebook display (if applicable) 2. Inverter board (if applicable) 3. Display 4. System board Internal or ext[...]
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Page 48
T rou bleshooting Maintenance and S ervi ce Guide 2–17 Flowch art 2. 7—No Vi deo, P ar t 2 Y N Continued from Section 2.6, No Video, Part 1. Done Adjust external monitor display . Video OK? Adjust display brightness. Video OK? Video OK? Done Done Check that notebook is properly seated in docking station, for bent pins on cable, and for monitor [...]
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Page 49
2–18 Maintenance and Ser vi ce Guide T ro ubleshooting Flo wch art 2.8—Nonfun ctionin g Doc king Sta tion (if applicable ) Y N Reseat power cord in docking station and power outlet. N Replace the following docking station components one at a time. Check notebook operation after each replacement. 1. Power supply 2. I/O board 3. Backplane board 4[...]
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Page 50
T rou bleshooting Maintenance and S ervi ce Guide 2–19 Flo wc har t 2.9—No Operating Sy stem (OS) Loa ding No OS loading from hard drive, go to Section 2.10. Reseat power cord in docking station and power outlet. No OS loading from diskette drive, go to Section 2.13. No OS loading from CD- or DVD-ROM driv e, go to Section 2.14. No OS loading fr[...]
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Page 51
2–20 Maintenance and Ser vi ce Guide T ro ubleshooting Flo wch art 2. 1 0—No OS Loading , Hard Drive, P a rt 1 Go to Section 2.17, Nonfunctioning Device. Y Done N OS not loading from hard drive. Nonsystem disk message? Go to Section 2.11, No OS Loading from Hard Drive, Part 2. Reseat external hard drive. OS loading? Done Boot from CD? Go to Sec[...]
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Page 52
T rou bleshooting Maintenance and S ervi ce Guide 2–21 Flo wch art 2. 1 1—No OS Loa ding , Hard Driv e, P ar t 2 Continued from Section 2.10, No OS Loading from Hard Drive, Part 1. Reseat hard drive. Done CD or diskett e in drive? 1. Replace hard drive. 2. Replace sy stem board. Go to Section 2.13, No OS Loading from Disket te Drive. Load OS us[...]
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Page 53
2–2 2 Maintenance and Ser vi ce Guide T ro ubleshooting Flo wch art 2. 1 2—N o OS Loadin g, H ard Driv e, P art 3 Y System files on hard drive? Continued from Section 2.11, No OS Loading from Hard Drive, Part 2. Clean virus. Done N Install OS and reboot. Virus on hard drive? OS loading from hard drive? Y N Y N Y N Diagnostics on diskette? Repla[...]
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Page 54
T rou bleshooting Maintenance and S ervi ce Guide 2–2 3 Flo wc har t 2. 1 3—No OS Loading, Disk ette Driv e Done Y N Reseat diskett e drive . OS not loading from diskette drive. Done Y Y Y Y Y Y Y N N N N N N N OS loading? Nonsystem disk message? Bootable diskette in drive? Install bootable diskette and reboot notebook. Check diskette for syste[...]
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Page 55
2–2 4 Maintenance and Ser vi ce Guide T ro ubleshooting Flo wc har t 2. 1 4—No OS Loading , CD- or D VD-ROM Driv e Y Done N Bootable disc in drive? Disc in drive? No OS loading from CD- or DVD-ROM Drive . Install bootable disc and reboot notebook. Go to Section 2.17, Nonfunctioning Device. Go to Section 2.17, Nonfunctioning Device. Install boot[...]
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Page 56
T rou bleshooting Maintenance and S ervi ce Guide 2–25 Flo wch art 2. 1 5—No Audio, P art 1 No audio. N Notebook in docking station (if applicable)? Internal audio? Audio? Done Undock Audio? Done T urn up audio internally or externally . Go to Section 2.16, No Audio, Part 2. Go to Section 2.16, No Audio, Part 2. Go to Section 2.17, Nonfunctioni[...]
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Page 57
2–2 6 Maintenance and Ser vi ce Guide T ro ubleshooting Flo wch art 2. 1 6—N o Audio, P art 2 YN Continued from Section 2.15, No Audio, Part 1. Reload audio drivers. Audio driver in OS configured? Audio? Y Y Y N N N Correct drivers for application? Connect to external speaker . Load drivers and set configuration in OS. Audio? Done Replace audio[...]
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Page 58
T rou bleshooting Maintenance and S ervi ce Guide 2–2 7 Flo wch art 2. 1 7—Nonfunc tioning De vice Done Any physical device detected? Y N Unplug the nonfuncti oning device from the notebook and inspect cables and plugs for bent or broken pins or other damage. Reseat device. Clear CMOS. Done Fix or replace broken item. Nonfunctioning device. Rea[...]
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Page 59
2–2 8 Maintenance and Ser vi ce Guide T ro ubleshooting Flo wch art 2. 1 8—Nonfunc tioning K e yboard Y N OK? Keyboard not operating properly . External device works? Replace system board. Replace system board. Connect notebook to good external keyboard. Reseat int ernal keyboard connector (if applicable). Replace internal keyboard or cable. OK[...]
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Page 60
T rou bleshooting Maintenance and S ervi ce Guide 2–2 9 Flo wch art 2. 1 9—Nonfun c tioning P oin ting Dev ice Y N OK? Pointing device not operating properly . External device works? Replace system board . Replace system board. Connect notebook to good external pointing device. Reseat internal pointing device connector (if applicable). Replace [...]
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Page 61
2–30 Maintenance and Ser vi ce Guide T ro ubleshooting Flo wch art 2.20—No Net wor k/Modem Conn ect ion Y Disconnect all power from the notebook and open. No netw ork or modem connection. N Done Digital line? Network or modem jack active? Replace jack or have jack activated. Connect to nondigital line. NIC/modem configured in OS? Reload drivers[...]
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Page 62
Maintenance and S ervi ce Guide 3–1 3 I llustrated P arts C a talog This chapter provides an illustrated parts breakdo wn and a reference for spare part numbers and option part numbers. 3 . 1 Ser ial Num be r Loc a ti on When ordering parts or requ es ting information, pro vide the notebook serial numb er and model number located on the bottom of[...]
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Page 63
3–2 Maintenance and Ser vi ce Guide Illustr ated P arts Catalog 3.2 Notebook M ajor Com pon ents Noteboo k Major C omponents[...]
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Page 64
Illustr ated P ar ts Cat alog Maintenance and S ervi ce Guide 3–3 Ta b l e 3 - 1 Spare P ar ts: Notebook Major Components Item Description Spare P ar t Number 1 Display assemblies With carbon finish fo r use with HP Compaq nx7000 models 15.4-inch, WUXGA 15.4-inch, WSXGA+ 15.4-inch, WXGA 337006-001 337003-001 337008-001 With silver finish f or use[...]
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3–4 Maintenance and Ser vi ce Guide Illustr ated P arts Catalog Noteboo k Major C omponents[...]
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Illustr ated P ar ts Cat alog Maintenance and S ervi ce Guide 3–5 Ta b l e 3 - 1 Spare P arts: Notebook Major Components (Continued) Item Description Spare P ar t Number 3 Keybo ard s Belgium Denmark F rance F rench Canada Ger many Inter national Italy Japan Ko r e a 337016-181 337016-081 337016-051 337016-121 337016-041 337016-B31 337016-061 337[...]
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3–6 Maintenance and Ser vi ce Guide Illustr ated P arts Catalog Noteboo k Major C omponents[...]
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Illustr ated P ar ts Cat alog Maintenance and S ervi ce Guide 3–7 T able 3-1 Spare P ar ts: Notebook Major Components (Continued) Item Description Spare P ar t Number 9 V GA boards (include s thermal pads) A TI Mobility Rade on 9200 with 64 MB video memor y A TI Mobility Rade on 9200 with 32 MB video memor y A TI Mobility Radeon 750 0c with 32 MB[...]
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3–8 Maintenance and Ser vi ce Guide Illustr ated P arts Catalog Noteboo k Major C omponents[...]
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Illustr ated P ar ts Cat alog Maintenance and S ervi ce Guide 3–9 T able 3-1 Spare P ar ts: Notebook Major Components (Continued) Item Description Spare P ar t Number Miscellaneous Doors/Covers Kit , includes: 336984-001 16a 16b 16c 16d R TC batter y R TC batter y cov er Mini PCI compar tment cov er Memor y expansion compar tment cov er 17 Mini P[...]
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3–10 Maintenance and Ser vi ce Guide Illustr ated P arts Catalog 3. 3 M iscellaneous Plas tics Kit Com ponents Miscellaneous P lastics K it Components[...]
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Illustr ated P ar ts Cat alog Maintenance and S ervi ce Guide 3–11 Ta b l e 3 - 2 Miscellaneous Plastics Kit Components Spare P ar t Number 338133-001 (contains parts with carbon finish f or use with HP Compaq nx7000 models) Spare P ar t Number 337009-001 (contains parts with silver finish for use with Compaq Presario X1000 models) Item Descripti[...]
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3–12 Maintenance and Ser vi ce Guide Illustr ated P arts Catalog 3.4 Miscell aneous C ab le Kit Comp one nts Miscellaneous Cable K it Components Ta b l e 3 - 3 Miscellaneous Cab le Kit Components Spare P ar t Number 336973-001 Item Description 1 SD Card slot board cable 2 Speaker co ve r cable 3 Modem cable[...]
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Page 74
Illustr ated P ar ts Cat alog Maintenance and S ervi ce Guide 3–13 3.5 M iscell aneous Doors/Co ver s Kit Comp one nts Miscellaneous Doors/Co vers K it Components Ta b l e 3 - 4 Miscellaneous Door s/Co ver s Kit Components Spare P ar t Number 336984-001 Item Description 1R T C b a t t e r y 2 R TC batter y cov er 3 Memor y expansion compar tment [...]
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3–14 Maintenance and Ser vi ce Guide Illustr ated P arts Catalog 3 .6 Mass S to rage De vic es Mass S tor age D e v ice s T able 3-5 Mass Storage Devices Spare P ar t Number Inf ormation Item Description Spare P art Number 1 Optical drives 24X Max D VD-ROM/CD-R W combinati on drive 8X Max D VD-ROM drive 24X Max CD-ROM drive 336987-001 336986-001 [...]
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Page 76
Illustr ated P ar ts Cat alog Maintenance and S ervi ce Guide 3–15 3.7 Miscellaneous T able 3-6 Spare P arts: Miscellaneous (not illustrated) Description Spare P art Number A C adapte r 338136-001 Logo Kits F or use with HP Compaq nx7000 notebooks F or use with Compaq Presario X1000 noteb ooks 336995-001 338135-001 P ower cord, 3-wire A ustralia [...]
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Page 77
Maintenance and S ervi ce Guide 4–1 4 Remo v a l and Rep la cem ent Preliminaries This chapter provides essential information for proper and safe remov al and replacement service. 4. 1 T oo ls Required Y ou will need the follo wing tool s to complete the remov al and replacement procedures: ■ Magnetic scre wdri v er ■ Phillips P0 screwdr i ve[...]
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4–2 Maintenance and Ser vi ce Guide Remo val and Replacement Preliminaries 4.2 S er vice C onsid erations The follo wing sections include so me of the considerations that you should keep in mind during disassembly a nd assembly procedures. ✎ As you remo ve each sub assembly from the notebook, place the subassembly (and all accompanying scre ws)[...]
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Page 79
Remo val and Replacement Preliminar ies Maintenance and S ervi ce Guide 4–3 4. 3 Pre v enti ng Damage t o Re mo v able Dri v es Remov able dri ves are fragile compon ents that must be handled with care. T o pre vent damage to the notebook, damage to a remov able d ri ve, or loss of in formation, observe the follo wing precautions: ■ Before remo[...]
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4–4 Maintenance and Ser vi ce Guide Remo val and Replacement Preliminaries 4.4 Pre venting Elec trosta tic D am ag e Many electronic components ar e sensiti ve to electrostatic dischar ge (ESD). Circuitry design and structure determine the degree of sensiti vity . Networks built into many inte grated circuits provide some protection, but in many [...]
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Page 81
Remo val and Replacement Preliminar ies Maintenance and S ervi ce Guide 4–5 ■ Store reusable electrostatic-sen siti v e parts from assemblies in protecti v e packaging or nonconducti ve foam. ■ Use transpor ters and con ve yors made of antistatic belts and roller bushings. Ensure that mechanized equipment used for moving materials is wired to[...]
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4–6 Maintenance and Ser vi ce Guide Remo val and Replacement Preliminaries 4.7 G roundin g Eq uipm ent an d Methods Grounding equipment must in clude either a wrist strap or a foot strap at a grounded w orkstation. ■ When seated, wear a wrist strap conn ected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±[...]
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Remo val and Replacement Preliminar ies Maintenance and S ervi ce Guide 4–7 ■ Metal tote boxes ■ Electrostatic voltage le vels and protecti ve materials T able 4-1 sho ws ho w humidity af fects the electrostatic voltage le vels generated b y different acti vities. T able 4-2 lists the shielding protec tion provided b y antistatic bags and flo[...]
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Page 84
Maintenance and S ervi ce Guide 5–1 5 Remo v a l and Rep la cem ent Procedure s This chapter provides remov al and replaceme nt procedures. There are 48 Phillips scre ws, in se ve n dif ferent sizes, that must be remov ed, replaced, and/or loosen ed when servicing the notebook. Make special note of each screw size and location during remo v al an[...]
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Page 85
5–2 Maintenance and Ser vi ce Guide Remo val and Replacement P r ocedures 5. 1 S e r i a l N u m b e r Report the notebook serial number to HP when requesting information or ordering spa re part s. The serial number is locat ed on the bottom of the notebook. Seri al Number Location[...]
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Page 86
Rem oval a nd Re p la ce m en t P ro ce du res Maintenance and S ervi ce Guide 5–3 5 .2 Disassem b l y Se quenc e Chart Use the follo wing chart to determ ine the secti on number to be referenced when remo ving noteboo k components. Disassembl y Sequence Char t Section Desc ription # of Screws Removed 5.3 Prepar ing the notebook for disassemb ly [...]
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Page 87
5–4 Maintenance and Ser vi ce Guide Remo val and Replacement P r ocedures 5 .3 Preparing th e Notebook fo r Disa ssemb ly Perform the follo wing steps be fore disassembling the notebo ok: 1. T urn of f the notebook . 2. Disconnect the A C adapter and all external de vices. 3. Remov e the battery pack by follo wing these steps: a. T urn the notebo[...]
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Page 88
Rem oval a nd Re p la ce m en t P ro ce du res Maintenance and S ervi ce Guide 5–5 b . Slide and hold 1 the battery release latch to the right. The front edge of the battery pack releases from the notebook. c. Lift the front edge of the battery pack up and swing it back 2 . Rem ovi n g t h e B at te r y Pack d. Remov e the battery pack. Re verse [...]
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Page 89
5–6 Maintenance and Ser vi ce Guide Remo val and Replacement P r ocedures 4. Remov e the hard driv e by follo wing these steps: a. T urn the notebook bottom side up with the front facing forward. b . Remov e the two PM2.5×7.0 scre ws 1 that secure the hard dri ve to the notebook. c. Use the notch 2 on the hard driv e cover to lift the rear edge [...]
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Page 90
Rem oval a nd Re p la ce m en t P ro ce du res Maintenance and S ervi ce Guide 5–7 e. Remov e the four PM2.5×3.5 sc re ws 1 that secure the hard dri ve to the hard dr i ve cov er and shield. f. Remov e the hard dri ve shield 2 and connector 3 from the hard dri ve. g. Separate the hard driv e from the hard drive co ver 4 . R emo ving the Har d Dr[...]
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Page 91
5–8 Maintenance and Ser vi ce Guide Remo val and Replacement P r ocedures 5 .4 Notebook F eet The notebook feet are adhesiv e -backed rubber pads, and a re included in the Miscellaneous Plastics Kits, spare part number 338133-001 for HP Comp aq nx7000 models, and spare part number 337009-001 for Compaq Presario X1000 models. Th e notebook feet at[...]
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Page 92
Rem oval a nd Re p la ce m en t P ro ce du res Maintenance and S ervi ce Guide 5–9 3. Remove the PM2.5×5.0 screw 1 that secures the memory expansion compart ment cov er to the notebook. 4. Lift the front edge of the co ve r up 2 and swing it back 3 . R emo v ing the Memory Expansion Compartment C ove r 5. Remov e the cov er . ✎ The memory e xp[...]
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Page 93
5–10 Maintenance and Ser vi ce Guide Remo val and Replacement P r ocedures 6. Spread the retaining tabs 1 that secure the memory expansion board to the socket. The board rises up at a 45-degree angle. 7. Pull the board away from the socket at a 45-degree angle 2 . R emo v ing the Memory Expansion Boar d Re verse the abo ve procedure to install a [...]
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Page 94
Rem oval a nd Re p la ce m en t P ro ce du res Maintenance and S ervi ce Guide 5–11 3. Remove the PM2.5×5.0 screw 1 that secures the mini PCI compartment cov er to the notebook. 4. Lift the rear edge of the co ver up 2 and swing it forward 3 . Re mo v ing the Mini P CI Compartment Co ver 5. Remov e the cov er . ✎ The mini PCI compartment cov e[...]
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Page 95
5–12 Maintenance and Ser vi ce Guide Remo val and Replacement P r ocedures 6. Disconnect the two antenna cab les from the terminals on the mini PCI communications board 1 . Note that the longer of the two cables should be co nnected to the left antenna terminal (marked “ A UX”) and th e shorte r cable should be connected to the right terminal[...]
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Page 96
Rem oval a nd Re p la ce m en t P ro ce du res Maintenance and S ervi ce Guide 5–13 5. 7 RTC B a t t e r y ✎ The R T C battery and R TC ba ttery cov er are included in the Miscellaneous Doors/Co ve rs Kit, spare part nu mber 336984-0 01. 1. Prepare the noteboo k for disassembly (Section 5.3). 2. T urn the notebook bottom side up with the front [...]
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Page 97
5–14 Maintenance and Ser vi ce Guide Remo val and Replacement P r ocedures 5. 8 O p t i c a l D r i ve 1. Prepare the noteboo k for disassembly (Section 5.3). 2. T urn the notebook bottom side up with the front facing forward. 3. Remove the PM2.5×7.0 screw 1 that secures the optical driv e to the notebook. 4. Insert a slender tool into the slot [...]
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Page 98
Rem oval a nd Re p la ce m en t P ro ce du res Maintenance and S ervi ce Guide 5–15 5 .9 K e yboard 1. Prepare the noteboo k for disassembly (Section 5.3). 2. T urn the notebook bottom side up with the front facing forward. 3. Remov e the two PM2.5×15.0 scre ws that secure the ke yboard to the base enclosure. Rem ovi n g t h e Keyb o a rd Sc rew[...]
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Page 99
5–16 Maintenance and Ser vi ce Guide Remo val and Replacement P r ocedures 4. T urn the notebook top side up with the fr ont f acing forward. 5. Open the notebook. 6. Slide the four notch es on th e top edge of the keyboard forward. R eleasing the K ey boar d[...]
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Page 100
Rem oval a nd Re p la ce m en t P ro ce du res Maintenance and S ervi ce Guide 5–17 7. Lift the rear ed ge of the ke yboard, swing it up and forward 1 , and rest it on the top cov er . 8. Release the ZIF connector 2 to which the keyboard cable is attached and disconnect the keyboard cable 3 from the system board. Disconnec ting the K ey board Cab[...]
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Page 101
5–18 Maintenance and Ser vi ce Guide Remo val and Replacement P r ocedures 5. 1 0 Sw i t c h C ove r ✎ The switch co ver is included i n the Miscellaneous Plastics Kits, spare part number 338133-001 for HP Compaq nx70 00 models, and spare part number 337009-0 01 for Compaq Presario X1000 models. 1. Prepare the noteboo k for disassembly (Section[...]
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Page 102
Rem oval a nd Re p la ce m en t P ro ce du res Maintenance and S ervi ce Guide 5–19 5 . 1 1 Speak er Co v er 1. Prepare the noteboo k for disassembly (Section 5.3). 2. Remov e the keyboard ( Section 5.9). 3. Remov e the switch co ver (Section 5.10). 4. Disconnect the audio cable 1 from the syst em board. 5. Remove the three PM2.5×5.0 screws 2 an[...]
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Page 103
5–20 Maintenance and Ser vi ce Guide Remo val and Replacement P r ocedures 6. Lift the left side of the speak er cov er shield and swing it up and slightly to the right 1 . 7. Slide the speaker cov er back 2 to disengage it from the notebook. 8. Remov e the speaker co ver . Rem ovi n g th e S pe a ke r Cover Re verse the abo ve procedure to insta[...]
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Page 104
Rem oval a nd Re p la ce m en t P ro ce du res Maintenance and S ervi ce Guide 5–21 5. 1 2 Fa n 1. Prepare the noteboo k for disassembly (Section 5.3). 2. Remov e the keyboard ( Section 5.9). 3. Remov e the switch co ver (Section 5.10). 4. Remov e the speaker co ver (Section 5.11). 5. Disconnect the fan cable 1 from the system board. 6. Remove th[...]
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Page 105
5–2 2 Maintenance and Ser vi ce Guide Remo val and Replacement P r ocedures 5. 1 3 H e a t S i n k 1. Prepare the noteboo k for disassembly (Section 5.3) and remov e the following components: ❏ K eyb oard (Section 5.9) ❏ Switch cov er (Section 5.10) ❏ Speaker co ver (Section 5.11) ❏ Fan (S ection 5.12) 2. Remove the four PM2.0×9.0 spring[...]
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Page 106
Rem oval a nd Re p la ce m en t P ro ce du res Maintenance and S ervi ce Guide 5–2 3 ✎ Carefully clean an y thermal greas e residue from the heat si nk 1 and processor surfaces 2 each time you remov e the he at sink. Apply ne w thermal grease to both surfaces. R emo v ing the T hermal Gr ease F r om the He at Sink and Pr ocess or Re verse the a[...]
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Page 107
5–2 4 Maintenance and Ser vi ce Guide Remo val and Replacement P r ocedures 5. 1 4 P ro c e s s o r 1. Prepare the noteboo k for disassembly (Section 5.3) and remov e the following components: ❏ K eyb oard (Section 5.9) ❏ Switch cov er (Section 5.10) ❏ Speaker co ver (Section 5.11) ❏ Fan (S ection 5.12) ❏ Heat sink (Section 5.13) Spare [...]
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Page 108
Rem oval a nd Re p la ce m en t P ro ce du res Maintenance and S ervi ce Guide 5–25 2. Use a flat-bladed tool to turn the processor locking scre w 1 one-quarter t urn counter clockwise. 3. Lift the processor straight up 2 and remo ve it. ✎ Note that the gold triangle 3 should be in the lo wer right corner when installing the processor . Rem ovi[...]
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Page 109
5–2 6 Maintenance and Ser vi ce Guide Remo val and Replacement P r ocedures 5. 1 5 D i s p l a y A s s e m b l y 1. Prepare the noteboo k for disassembly (Section 5.3). 2. Remov e the keyboard ( Section 5.9). 3. Remov e the switch co ver (Section 5.10). 4. Remove the PM2.5×15.0 scre w 1 that secures the display cable to the base enclosure. 5. Di[...]
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Page 110
Rem oval a nd Re p la ce m en t P ro ce du res Maintenance and S ervi ce Guide 5–2 7 6. Close the notebook and turn t he notebook bottom side up with the rear panel facing forward. 7. Remov e the six PM2.5×7.0 scre ws that secure the display assembly to the base enclosure. Rem ovi n g t h e D i s pl ay Sc rews[...]
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Page 111
5–2 8 Maintenance and Ser vi ce Guide Remo val and Replacement P r ocedures 8. T urn the notebook top side up with the fr ont f acing forward. 9. Open the display to th e fully upright position. 10. Lift the display assembly straight up and remov e it. Remov i ng th e Di splay Assem bly Rev erse the above procedure to install the display assembly[...]
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Page 112
Rem oval a nd Re p la ce m en t P ro ce du res Maintenance and S ervi ce Guide 5–2 9 5. 1 6 To p C ove r 1. Prepare the noteboo k for disassembly (Section 5.3). 2. Disconnect the wireless antenna cables from the mini PCI communications boar d (Section 5.6). 3. Remov e the follo wing componen ts: ❏ Optical dri ve (Sectio n 5.8) ❏ K eyb oard (S[...]
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Page 113
5–30 Maintenance and Ser vi ce Guide Remo val and Replacement P r ocedures 5. Remov e the following scre ws: ❏ T wo PM2.5×7.0 screws in the front corners of the notebook 1 ❏ T wo PM2.5×5 .0 scre ws in the hard dri ve bay and one PM2.5×5.0 screw on the right side of the hard driv e bay 2 ❏ Six PM2.5×15.0 scre ws 3 ❏ One PM2.5×7.0 scre[...]
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Page 114
Rem oval a nd Re p la ce m en t P ro ce du res Maintenance and S ervi ce Guide 5–31 6. T urn the notebook top side up with the rear panel f a cing forward. 7. Release the ZIF connector 1 to which the T ouchPad cable is attached and disconnect the T ouchPad cable 2 from the system board. 8. Route the two antenna cables 3 out of the hole in the sys[...]
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Page 115
5–3 2 Maintenance and Ser vi ce Guide Remo val and Replacement P r ocedures 9. If connected, disconnect the Bluethumb wireless module cable 1 from the system board. 10. Disconnect the left 2 and right speaker cables 3 from the system board. Disconnecting the Bluethumb W ir eless Module and Spea ker Cables[...]
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Page 116
Rem oval a nd Re p la ce m en t P ro ce du res Maintenance and S ervi ce Guide 5–3 3 11. Remov e the follo wing scre ws: ❏ T wo PM2.5×7.0 scre ws 1 that secure the top cov er to the base enclosure ❏ One PM2.0×3.0 scre w 2 that secures th e top co ver and modem to the base enclosure ❏ One PM2.5×5.0 scre w 3 that secures the top co ver to [...]
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Page 117
5–34 Maintenance and Ser vi ce Guide Remo val and Replacement P r ocedures 12. Position the notebook so the front faces forward. 13. Lift the back edge of the top cover 1 and swing it forw ard 2 to disengage it from t he base enclosure. 14. Remov e the top cov er . Rem ovi n g th e Top Cove r Re verse the abo ve procedure to install the top cov e[...]
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Page 118
Rem oval a nd Re p la ce m en t P ro ce du res Maintenance and S ervi ce Guide 5–3 5 5 . 1 7 SD Card Slot Board and C abl e 1. Prepare the noteboo k for disassembly (Section 5.3) and remov e the following components: ❏ Mini PCI communications b oard (Section 5.6) ❏ Optical dri ve (Sectio n 5.8) ❏ K eyb oard (Section 5.9) ❏ Switch cov er ([...]
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Page 119
5–3 6 Maintenance and Service Guide Remo val and Replacement P r ocedures 2. Disconnect the SD Card slot board cable 1 from the sy stem board. 3. Remove the PM2.5×5.0 screw 2 that secures the SD Card slot board to the notebo ok. 4. Remove the PM2.5×5.0 screw 3 that secures the SD Card slot board cable groun d loop to the notebook. 5. Remov e th[...]
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Page 120
Rem oval a nd Re p la ce m en t P ro ce du res Maintenance and S ervi ce Guide 5–3 7 5 . 1 8 V GA Boar d and Shield 1. Prepare the noteboo k for disassembly (Section 5.3) and remov e the following components: ❏ Mini PCI communications b oard (Section 5.6) ❏ Optical dri ve (Sectio n 5.8) ❏ K eyb oard (Section 5.9) ❏ Switch cov er (Section [...]
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Page 121
5–38 Maintenance and Ser vi ce Guide Remo val and Replacement P r ocedures 2. Remove the PM2.5×15.0 1 and PM2.0×3.0 2 scre ws that secure the VGA board shield to the base encl osure. 3. Lift the upper left corner of the VGA board 3 to disconnect it from the system board. 4. Remov e the VGA board and shield 4 . 5. Disengage the shield clips 5 to[...]
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Page 122
Rem oval a nd Re p la ce m en t P ro ce du res Maintenance and S ervi ce Guide 5–39 6. The VGA shield 1 and board 2 contain thermal p ads that assist in cooling the notebook. Inspect these pads and replace if necessary each time the shield is removed. R eplac ing the T hermal P ads on the V G A Board and Shie ld Re verse the abo ve procedure to i[...]
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Page 123
5–40 Maintenance and Ser vi ce Guide Remo val and Replacement P r ocedures ❏ Speaker co ver (Section 5.11) ❏ Display assembly (Section 5.15) ❏ T op cover (Section 5.16) ❏ VGA board and sh ield (Section 5.18) 2. Disconnect the modem cable 1 from the system board. 3. Lift the left side of the modem board 2 to disconnect it from the system b[...]
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Page 124
Rem oval a nd Re p la ce m en t P ro ce du res Maintenance and S ervi ce Guide 5–41 5 .20 S y stem B oard ✎ When replaci ng the syst em boar d, ensure that the follo wing components are remov e d from the defectiv e system boa rd and installed on the replacement system board: ■ Memory expansio n boards (Section 5.5) ■ Mini PCI communicatio [...]
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Page 125
5–4 2 Maintenance and Ser vi ce Guide Remo val and Replacement P r ocedures 2. Disconnect the SD Card slot board cable 1 from the sy stem board. 3. Remove the PM2.5×5.0 screw 2 that secures the SD Card slot board cable grou nd loop to the base enclosure and the PM2.5×5.0 screw 3 that secures the system board to the base enclosure. Rem ovi n g t[...]
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Page 126
Rem oval a nd Re p la ce m en t P ro ce du res Maintenance and S ervi ce Guide 5–4 3 4. Lift the right side of the system board approximately 1 inch 1 . If necessary , flex the back edge of the base enclosure out so the parallel 2 and serial connectors 3 can clear the base enclosure. 5. Slide the system board to the right an angle 4 . 6. Remov e [...]
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Page 127
Maintenance and S ervi ce Guide 6–1 6 Specifications This chapter provides physical and performan ce specifications. T able 6-1 Notebook Dimensions Height Width Depth 3.45 cm 25.40 cm 35.56 cm 1.4 in 10.0 in 14.0 in We i g h t (varies by configuration) 2.95 kg 6.5 lbs Stand-alone power requirements Nominal operating vol t a g e A v erage operatin[...]
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Page 128
6–2 Maintenance and Ser vi ce Guide Spe cifica tion s Altitude (unpressurized) Operating (14.7 to 10.1 psia) Nonoperating (14.7 to 4.4 psia) 0 to 3,048 m 0 to 9,144 m 0 to 10,000 ft 0 to 30,000 ft Shock Operating Nonoperating 10 G, 11 ms, half-sine 60 G, 11 ms, half-sine Vibration Operating Nonoperating 0.5 G zero-to-peak, 10 to 500 Hz, 0.25 oct/[...]
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Page 129
Spe cifica tion s Maintenance and S ervi ce Guide 6–3 T able 6-2 15.4-inch, Wide UXGA, TFT Displa y Dimensions Height Width Diagonal 20.7 cm 33.1 cm 39.1 cm 8.1 in 13.0 in 15.4 in Number of colors up to 16.8 million Contrast ratio 300:1 Brightness 170 nits typical Pixel resolu tion Pitch Fo r m a t Configuration 0.173 × 0.173 mm 1920 × 1200 RGB[...]
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Page 130
6–4 Maintenance and Ser vi ce Guide Spe cifica tion s T able 6-3 15.4-inch, Wide SXGA+, TFT Displa y Dimensions Height Width Diagonal 20.7 cm 33.1 cm 39.1 cm 8.1 in 13.0 in 15.4 in Number of colors up to 16.8 million Contrast ratio 200:1 Brightness 180 nits typical Pixel resolu tion Pitch Fo r m a t Configuration 0.197 × 0.197 mm 1680 × 1050 RG[...]
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Page 131
Spe cifica tion s Maintenance and S ervi ce Guide 6–5 T able 6-4 15.4-inch, Wide XGA+, TFT Displa y Dimensions Height Width Diagonal 20.7 cm 33.1 cm 39.1 cm 8.1 in 13.0 in 15.4 in Number of colors up to 16.8 million Contrast ratio 200:1 Brightness 180 nits typical Pixel resolu tion Pitch Fo r m a t Configuration 0.259 × 0.259 mm 1280 × 800 RGB [...]
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Page 132
6–6 Maintenance and Ser vi ce Guide Spe cifica tion s T able 6-5 Hard Drives 80 GB 60 GB (5400 rpm) 60 GB (4200 rpm) 40 GB User capac ity per drive 1 80 GB 60 GB 40 GB 30 GB Dimensions Height Width We ig ht 9.5 mm 70 mm 99 g 9.5 mm 70 mm 102 g 9.5 mm 70 mm 99 g 9.5 mm 70 mm 99 g Interface type ATA - 5 ATA - 5 ATA - 5 ATA - 5 T rans fer rate Synch[...]
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Page 133
Spe cifica tion s Maintenance and S ervi ce Guide 6–7 Ta b l e 6 - 6 External A C Adapter We i g h t .304 kg 0.67 lb Pow e r s u p p ly Rated input voltage Rated input current Rated frequency 100 to 240 V AC RMS 1.7 A RMS 47 to 63 Hz Ta b l e 6 - 7 8-cell, Primary Li ion Battery Pa c k Dimensions Height Width Depth We ig ht 13.4 cm 9.2 cm 1.9 cm [...]
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Page 134
6–8 Maintenance and Ser vi ce Guide Spe cifica tion s T able 6-8 24X D VD/CD-R W Drive Applicable disk DV D - 5 , DV D - 9 , DV D - 1 0 CD-ROM (Mode 1 and 2) CD Digital Audio CD-XA ready (Mode 2, Form 1 and 2) CD-I ready (Mode 2, F orm 1 and 2) CD-R (read only) CD Plus Photo CD (single/multisession) CD-Bridge Center hole diameter 1.5 cm 0.59 in D[...]
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Page 135
Spe cifica tion s Maintenance and S ervi ce Guide 6–9 T able 6-9 24X CD-R W Drive Applicable disk DV D - 5 , DV D - 9 , DV D - 1 0 CD-ROM (Mode 1 and 2) CD Digital Audio CD-XA ready (Mode 2, Form 1 and 2) CD-I ready (Mode 2, F orm 1 and 2) CD-R (read only) CD Plus Photo CD (single/multisession) CD-Bridge Center hole diameter 1.5 cm 0.59 in Disk d[...]
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Page 136
6–10 Maintenance and Ser vi ce Guide Spe cifica tion s T able 6-10 8X D VD-ROM Drive Applicable disk DV D - 5 , DV D - 9 , DV D - 1 0 CD-ROM (Mode 1 and 2) CD Digital Audio CD-XA ready (Mode 2, Form 1 and 2) CD-I ready (Mode 2, F orm 1 and 2) CD-R (read only) CD Plus Photo CD (single/multisession) CD-Bridge Center hole diameter 1.5 cm 0.59 in Dis[...]
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Page 137
Spe cifica tion s Maintenance and S ervi ce Guide 6–11 T able 6-11 24X CD-R OM Drive Applicable disk DV D - 5 , DV D - 9 , DV D - 1 0 CD-ROM (Mode 1 and 2) CD Digital Audio CD-XA ready (Mode 2, Form 1 and 2) CD-I ready (Mode 2, F orm 1 and 2) CD-R (read only) CD Plus Photo CD (single/multisession) CD-Bridge Center hole diameter 1.5 cm 0.59 in Dis[...]
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Page 138
6–12 Maintenance and Ser vi ce Guide Spe cifica tion s T able 6-12 System DMA Hard ware DMA System Function DMA0 A v ailable f or audio DMA1* Enter tainment audio (default; alter nate = DMA0, DMA3, none) DMA2* Diskette drive DMA3 ECP parallel por t LPT1 (default; alter nate = DMA0, none) DMA4 DMA controller cascading (not availab le) DMA5* A v ai[...]
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Page 139
Spe cifica tion s Maintenance and S ervi ce Guide 6–13 T able 6-13 System Interrupts Hard ware IRQ System Function IRQ0 System timer IRQ1 K eyboard controller IRQ2 Cascaded IRQ3 COM2 IRQ4 COM1 IRQ5 A udio (default)* IRQ6 Diskette drive IRQ7 P arallel por t IRQ8 Real time clock (R TC) IRQ9 Infrared IRQ10 Syst em use IRQ11 Syst em use IRQ12 Inter n[...]
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6–14 Maintenance and Ser vi ce Guide Spe cifica tion s T able 6-14 System I/O Addresses I/O Address (hex) System Functi on (shipping configur ation) 000 - 00F DMA controller no . 1 010 - 01F Unused 020 - 021 Interr upt controller no. 1 022 - 024 Opti chipset configuration reg isters 025 - 03F Unused 02E - 02F 87334 “Super I/O” configuration f[...]
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Spe cifica tion s Maintenance and S ervi ce Guide 6–15 I/O Address (hex) System Functi on (shipping configur ation) 0A2 - 0BF Unused 0C0 - 0DF DMA controller no . 2 0E0 - 0EF Unused 0F0 - 0F1 Coprocessor busy clear/reset 0F2 - 0FF Unused 100 - 16F Unused 170 - 177 Secondar y fix ed disk controller 178 - 1EF Unused 1F0 - 1F7 Primar y fixed disk co[...]
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6–16 Maintenance and Ser vi ce Guide Spe cifica tion s I/O Address (hex) System Functi on (shipping configur ation) 2F0 - 2F7 Unused 2F8 - 2FF Infrared por t 300 - 31F Unused 320 - 36F Unused 370 - 377 Secondar y diskette drive controller 378 - 37F P arallel p or t (LPT1/default) 380 - 387 Unused 388 - 38B FM synthesizer—OPL3 38C - 3AF Unused 3[...]
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Spe cifica tion s Maintenance and S ervi ce Guide 6–17 T able 6-15 System Memory Map Size Memory Address System Function 640 KB 00000000-0009FFFF Base memory 128 KB 000A0000-000BFFFF Video memo r y 48 KB 000 C0000-000CBFFF Video BIOS 160 KB 000C8000-000E7FFF Unused 64 KB 000 E8000-000FFFFF System BIOS 15 MB 00100000-00FFFFFF Extended memory 58 MB[...]
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Maintenance and S ervi ce Guide A–1 A Con necto r P in Ass i gn ment s Ta b l e A - 1 RJ-45 Network Interface Pin Signal P in Signal 1 T ransmit + 5 Unused 2 T ransmit – 6 Receiv e – 3 Receive + 7 Unused 4 Unused 8 Unused 6 5 4 3 2 1 7 8[...]
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A–2 Maintenance a nd Service Guide Connec tor P in Assi gnments Ta b l e A - 2 RJ-11 Modem Pin Signal P in Signal 1 Unused 4 Unused 2T i p 5U n u s e d 3 Ring 6 Unused Ta b l e A - 3 Universal Se rial Bus Pin Signal P in Signal 1 +5 VDC 3 Data + 2 Data – 4 Ground Ta b l e A - 4 S-Video Pin Signal P in Signal 1 Ground (Y) 3 Y -Luminance (Intensi[...]
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Connec tor P in Assignments Maintenance and S ervi ce Guide A–3 Ta b l e A - 5 External Monitor Pin Signal P in Signal 1 Red analog 9 +5 VDC 2 Green analog 10 Ground 3 Blue analog 11 Monitor detect 4 Not connected 12 DDC 2B data 5 Ground 13 Ho rizontal sync 6 Ground analog 14 V er tical sync 7 Ground analog 15 DDC 2B clock 8 Ground analog 1 6 11 [...]
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A–4 Maintenance a nd Service Guide Connec tor P in Assi gnments Ta b l e A - 6 A udio Line-Out Pin Signal P in Signal 1 Audio out 2 Groun d 2 1 Ta b l e A - 7 Micr ophone Pin Signal P in Signal 1 Audio in 2 Ground 2 1[...]
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Connec tor P in Assignments Maintenance and S ervi ce Guide A–5 Ta b l e A - 8 Pa r a l l e l Pin Signal P in Signal 1 Strobe 14 A uto Linefeed 2 Data Bit 0 15 Error 3 Data Bit 1 16 Initialize Printer 4 Data Bit 2 17 Select In 5 Data Bit 3 18 Ground 6 Data Bit 4 19 Ground 7 Data Bit 5 20 Ground 8 Data Bit 6 21 Ground 9 Data Bit 7 22 Ground 10 Ack[...]
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Maintenance and S ervi ce Guide B–1 B P o w er C ord Set Requirements 3-Con duc tor P o wer Cord Set The wide range inpu t feature of the notebook permits it to operate from any line v oltage from 100 to 120 or 220 to 240 v olts A C. The po wer cord set receiv ed with the notebook meets the requirements for use in the co untry where th e equipmen[...]
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B–2 Maintenance and Ser vi ce Guide P o wer C ord Se t Requirements Coun tr y-S pec ific Requ iremen ts 3-Conductor P ower Cor d Set Requirements Country Accredited Agency Applicable Note Number A ustralia EANSW 1 A ustria O VE 1 Belgium CEBC 1 Canada CSA 2 Denmark DEMK O 1 Finland FIMK O 1 Fr a n c e U T E 1 Ger many VDE 1 Italy IMQ 1 Japan METI[...]
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P ow er Cord Set R equirements Maintenance and S ervi ce Guide B–3 United Kingdom BSI 1 United States UL 2 Notes 1. The flexible cord m ust be <HAR> T ype HO5VV -F , 3-conductor, 1.0 mm 2 conductor size. P ower cord set fittings (appliance coup ler and wall plug) must bear the cert ification mark of the agency responsible for e valuation in[...]
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Maintenance and S ervi ce Guide C–1 C Sc re w Listing This appendix provides specif i cation and reference information for the scre ws used in the notebo ok. All scre ws listed in this appendix are av ailable in the Mis cellaneous Screw Kit, spare part number 337012-001.[...]
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C–2 Maintenance and Service Guide Scre w Listi ng Phillips P M2 .5×7 . 0 Scr ew L ocations Ta b l e C - 1 Phillips PM2.5×7.0 Screw Color Qty . Length Thread Head Width Black 14 7.0 mm 2.5 mm 5.0 mm Where used: 1 T wo screws that secure the hard drive to the notebook (documented in Section 5.3) 2 One screw that secures the optical drive to the n[...]
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Screw Li s t i ng Maintenance and S ervi ce Guide C–3 Phillips P M2 .5×7 . 0 Scr ew L ocations Ta b l e C - 1 Phillips PM2.5×7.0 Screw (Continued) Color Qty . Length Thread Head Width Black 14 7.0 mm 2.5 mm 5.0 mm Where used: 1 F our screws that secure the display assemb ly to the notebook through the rear panel (documented in Section 5.15) 2 T[...]
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C–4 Maintenance and Service Guide Scre w Listi ng Phillips P M2 .5×7 . 0 Scr ew L ocations Ta b l e C - 1 Phillips PM2.5×7.0 Screw (Continued) Color Qty . Length Thread Head Width Black 14 7.0 mm 2.5 mm 5.0 mm Where used: T wo screws that secure the top cov er to the notebook (documented in Section 5.16) mm[...]
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Screw Li s t i ng Maintenance and S ervi ce Guide C–5 Phillips P M2 .5×3 .5 Sc re w Locations Ta b l e C - 2 Phillips PM2.5×3.5 Screw Color Qty . Length Thread Head Width Silver 4 3.5 mm 2.5 mm 5.0 mm Where used: F our screws that secure the hard drive to the hard drive co v er and shield (documented in Section 5.3) mm[...]
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Page 157
C–6 Maintenance and Service Guide Scre w Listi ng Phillips P M2 .5×5 .0 S cr ew L ocations Ta b l e C - 3 Phillips PM2.5×5.0 Screw Color Qty . Length Thread Head Width Black 13 5.0 mm 2.5 mm 5.0 mm Where used: 1 One screw that secures the memory expansion compar tment cov er to the notebook (documented in Section 5.5) 2 One screw that secures t[...]
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Screw Li s t i ng Maintenance and S ervi ce Guide C–7 Phillips P M2 .5×5 .0 S cr ew L ocations Ta b l e C - 3 Phillips PM2.5×5.0 Screw (Continued) Color Qty . Length Thread Head Width Black 13 5.0 mm 2.5 mm 5.0 mm Where used: 1 Three screws that secure the speak er cov er to the notebook (documented in Section 5.11) 2 One screw that secures the[...]
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Page 159
C–8 Maintenance and Service Guide Scre w Listi ng Phillips P M2 .5×5 .0 S cr ew L ocations Ta b l e C - 3 Phillips PM2.5×5.0 Screw (Continued) Color Qty . Length Thread Head Width Black 13 5.0 mm 2.5 mm 5.0 mm Where used: Three screws that secure the top cov er to the notebook (documented in Section 5.16) mm[...]
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Screw Li s t i ng Maintenance and S ervi ce Guide C–9 Phillips P M2 .5×5 .0 S cr ew L ocation Ta b l e C - 3 Phillips PM2.5×5.0 Screw (Continued) Color Qty . Length Thread Head Width Black 13 5.0 mm 2.5 mm 5.0 mm Where used: One screw that secures the top cov er to the noteb ook (documented in Section 5.16) mm[...]
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C–10 Maintenance and Ser vice Guide Scre w Listi ng Phillips P M2 .5×5 .0 S cr ew L ocations Ta b l e C - 3 Phillips PM2.5×5.0 Screw (Continued) Color Qty . Length Thread Head Width Black 13 5.0 mm 2.5 mm 5.0 mm Where used: T wo screws that secure the SD Card slot board and cable to the notebook (documented in Section 5.17) mm[...]
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Screw Li s t i ng Maintenance and S ervi ce Guide C–11 Phillips P M2 .5×5 .0 S cr ew L ocation Ta b l e C - 3 Phillips PM2.5×5.0 Screw (Continued) Color Qty . Length Thread Head Width Black 13 5.0 mm 2.5 mm 5.0 mm Where used: One screw that secures the system board to the notebook (documented in Section 5.20) mm[...]
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C–12 Maintenance and Ser vice Guide Scre w Listi ng Phillips P M2 .5×15 . 0 Scr ew L ocations Ta b l e C - 4 Phillips PM2.5×15.0 Scre w Color Qty . Length Thread Head Width Black 10 15.0 mm 2.5 mm 5.0 mm Where used: 1 T wo screws that secure the k eyboard to the notebook (documented in Section 5.9) 2 Six screws that secure t he top cov er to th[...]
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Screw Li s t i ng Maintenance and S ervi ce Guide C–13 Phillips P M2 .5×15 .0 S cr ew L ocation Ta b l e C - 4 Phillips PM2.5×15.0 Screw (Continued) Color Qty . Length Thread Head Width Black 10 15.0 mm 2.5 mm 5.0 mm Where used: One screw that secures the displa y assembly cab le to the notebook (documented in Section 5.15) mm[...]
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C–14 Maintenance and Ser vice Guide Scre w Listi ng Phillips P M2 .5×15 .0 S cr ew L ocation Ta b l e C - 4 Phillips PM2.5×15.0 Screw (Continued) Color Qty . Length Thread Head Width Black 10 15.0 mm 2.5 mm 5.0 mm Where used: One screw that secures the V GA shield to the note book (documented in Section 5.15) mm[...]
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Screw Li s t i ng Maintenance and S ervi ce Guide C–15 Phillips P M2 . 5×3 . 0 Sc r ew L oca tion Ta b l e C - 5 Phillips PM2.5×3.0 Screw Color Qty . Length Thread Head Width Black 1 3.0 mm 2.5 mm 5.0 mm Where used: One screw that secures the speak er cov e r to the notebook (documented in Section 5.11) mm[...]
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C–16 Maintenance and Ser vice Guide Scre w Listi ng Phillips P M2 .0×3 .0 S c r e w Locatio ns Ta b l e C - 6 Phillips PM2.0×3.0 Screw Color Qty . Length Thread Head Width Black 2 3.0 mm 2.0 mm 4.0 mm Where used: 1 One screw that secures the top cov er to the noteboo k (documented in Section 5.16) 2 One screw that secures the V GA shi eld to th[...]
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Screw Li s t i ng Maintenance and S ervi ce Guide C–17 Phillips P M2 .0×9 . 0 Spr ing-Loaded Sc re w L ocations Ta b l e C - 7 Phillips PM2.0×9.0 Spring-Loaded Scre w Color Qty . Length Thread Head Width Silver 4 9.0 mm 2.0 mm 6.0 mm Where used: F our screws that secure the heat sink to the notebook (documented in Section 5.13) mm[...]
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Maintenance and S ervi ce Gui de Index–1 Ind e x 1394 connector 1–19 802.11b wireless LAN, spare part numbers 3–9 , 5–10 A AC adapter spare part numbers 3–15 specifications 6–7 applications key 1–21 audio line-out jack location 1–17 pin assignments A–4 audio troubleshooting 2– 25 B base enclosure, spare part number 3–7 battery[...]
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Page 170
Index–2 Maintenance and Service Guide Index connector pin assignments audio line-out jack A–4 external monitor connector A–3 microphone jack A–4 modem jack A–2 monitor connector A–3 network jack A–1 RJ-11 telephone jack A–2 RJ-45 network jack A–1 S-Video connector A–2 universal serial bus (USB) connector A–2 connectors, servic[...]
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Page 171
Inde x Maintenance and S ervi ce Gui de Index–3 Fn key 1–21 front components 1–16 G grounding eq uipment and methods 4–6 H hard drive OS loading problems 2–20 removal 5–6 spare part numbers 3–9 , 3–14 specifications 6–6 hard drive bay 1–25 hard drive connector 3–10 hard drive cover illustrated 3–10 removal 5–7 hard drive s[...]
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Index–4 Maintenance and Service Guide Index mini PCI compartment cover illustrated 3–13 location 1–25 removal 5–11 Miscellaneous Cable Kit components 3–5 , 3–12 spare part number 3–5 , 3–12 , 3–13 Miscellaneous Doors/Cove rs Kit components 3–9 , 3–13 spare part number 3–9 , 3–13 Miscellaneous Plastics Kit components 3–3 [...]
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Inde x Maintenance and S ervi ce Gui de Index–5 power managemen t features 1–15 power, troubleshooti ng 2–12 processor removal 5–24 spare part numbers 3–7 , 5–24 R real time clock (RTC) b attery illustrated 3–13 removal 5–13 real time clock (RTC) b attery cover illustrated 3–13 location 1–24 rear panel components 1–18 removal [...]
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Index–6 Maintenance and Service Guide Index S-Video connector location 1–19 pin assignments A–2 switch cover illustrated 3–10 removal 5–18 system board removal 5–41 spare part number 3–7 , 5–41 system memory map 6–17 T thermal pad replacement 5–22 spare part number 3–7 , 5–22 tools required 4–1 top components 1–22 top co[...]