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HP (Hewlett-Packard) ZX6000 manual

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Table of contents for the manual

  • Page 1

    Get ting Star ted Guide HP Integr ity rx2 6 00 server and HP w orks tation zx6000 Doc ument P ar t Number : A9 664 -9 003 0 July 2004 This guide provides an o vervie w of the system front and rear panel connectors, instructions on ho w to set up and configure your system, and troubleshooting tips. The appendix includes regulatory notices.[...]

  • Page 2

    ii HP Integr it y rx2 600 se r v er and HP w orkstati on zx6000 Getting Started Gui de Cont ents © 2004 Hewlett-P ackard Company Microsoft ® , W indows ® , W indows 2000 ® , and W indows XP ® are registered trademarks of Microsoft Corporation in the U.S. and other countries. Intel ® and Itanium ® are registered trademarks of Intel Corporatio[...]

  • Page 3

    HP Integr it y rx2 600 serv er and HP wor kstation zx6 000 Getting Started Guide iii Cont ents Impor tant Saf et y W arnings Å W ARNING : Av oiding Elec trical Shoc ks. T o av oid electr ical shock , do not open the po wer suppli es. Th ere ar e no user -servi ceable par ts insi de. T o avo id electri cal shock and harm t o your e yes b y laser li[...]

  • Page 4

    i v HP Integr it y rx2 600 se r v er and HP w orkstati on zx6000 Getting Started Gui de Cont ents Ä CAUTION: A void ing St atic E lectricit y . St atic e lectricit y ca n dam age electr onic components . T urn OFF all equipment be fore ins talling an accessor y card . Don ’t let y ou r c lot hes touch an y a ccessory ca r d. T o equali z e the s[...]

  • Page 5

    HP Integr it y rx2 600 serv er and HP wor kstation zx6 000 Getting Started Guide v Cont ents 1 Setting Up and Using Your System System Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–1 Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

  • Page 6

    v i HP Integr it y rx2 600 se r ver and HP works tation zx6 000 Getting Started Guide Cont ent s Where to Get Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–19 Information to Collect Before You Contact Support . . . . . . . . . . . . . . . . . . . . . . 2–19 Online Support . . . . [...]

  • Page 7

    HP Integr it y rx2 600 serv er and HP wor kstation zx6 000 Getting Started Guide 1–1 1 set tin g up and usin g y our s y s tem This chapter includes: ■ descriptions of the system front and rear panels ■ information on ho w to set up your system ■ instructions for starting and stopping your system ■ basic system configuration information s[...]

  • Page 8

    1–2 HP Integr ity r x2 600 server and HP wor kstation zx6 000 Getting Started Guide Setting Up and Using Y our Sy stem fron t pane l The front panels of the rx2600 and zx6000 hav e the following features: ■ Po wer LED is green when the power is on, or the po wer button is pushed in. If the po wer is on and the button is pushed in, the light sta[...]

  • Page 9

    HP Integr it y rx2 600 serv er and HP wor kstation zx6 000 Getting Started Guide 1–3 Setting Up and Using Y our Sy stem F ron t P anel, T o wer C onfigur ation F ron t P anel , Rac k -mounted Conf igur ation 5 4 7 6 3 1 3 2 4 5 6 7 1 1 e- bu zz e r I c o n 5 Sys t e m L E D 2 Locat or LED and Button (rac k -mounted sy stem only) 6 Po w e r B u t [...]

  • Page 10

    1–4 HP Integr ity r x2 600 server and HP wor kstation zx6 000 Getting Started Guide Setting Up and Using Y our Sy stem rear p a ne l The rear panel has the follo wing features: ■ Connectors are shaped to go in one way only to pre vent improper cable attachment. ■ Po rt s are labeled for easy identification. ■ Management Processor (MP) ports[...]

  • Page 11

    HP Integr it y rx2 600 serv er and HP wor kstation zx6 000 Getting Started Guide 1–5 Setting Up and Using Y our Sy stem Rear P anel Connec tors 1 3 5 6 7 2 4 13 1 1 8 10 9 12 14 1 P o wer (P WR2) 8 USB ports (mouse and k ey board ports labelled) 2 P o wer (P WR1) 9 TO C b u t t o n 3 MP V G A, seri al, LAN, r eset (op t iona l o n work stat ion z[...]

  • Page 12

    1–6 HP Integr ity r x2 600 server and HP wor kstation zx6 000 Getting Started Guide Setting Up and Using Y our Sy stem set ting up y our s ystem Å W ARNING : If y ou hav e any dou bt that you can lift the s ystem or monitor safel y , do not try to move them w ithout help . 1. Check the materials list shipped with your system to verify that you h[...]

  • Page 13

    HP Integr it y rx2 600 serv er and HP wor kstation zx6 000 Getting Started Guide 1–7 Setting Up and Using Y our Sy stem to o l s Y ou do not need an y tools to set up your system. If you plan to install additional hardware components, you need: ■ Flat blade scre wdriver ■ T -15 T orx dri ver ■ Special processor tool (provided with processor[...]

  • Page 14

    1–8 HP Integr ity r x2 600 server and HP wor kstation zx6 000 Getting Started Guide Setting Up and Using Y our Sy stem conne c ting de vic es Before connecting any cords or cables to your system, please read the W arning Notices in the front of this manual. k e yboard, mouse an d p ow er The rx2600 and zx6000 systems ship with a USB ke yboard and[...]

  • Page 15

    HP Integr it y rx2 600 serv er and HP wor kstation zx6 000 Getting Started Guide 1–9 Setting Up and Using Y our Sy stem grap hics c ards and monitors Integrity rx2600 serv ers and workstation zx6000s with Management Processor (MP) cards support a VGA monitor connected to the V GA port on the MP card. workstation zx6000s with no MP cards are a vai[...]

  • Page 16

    1–10 HP Integr it y rx2 600 se r ver and HP works tation zx6 000 Getting Started Guide Setting Up and Using Y our Sy stem startin g and stop pin g y our s y s tem HP Integrity rx2600 serv ers and workstation zx6000s come in many dif ferent configurations. Pay careful attention to the directions belo w and choose the options that match the OS and [...]

  • Page 17

    HP Integr it y rx2 600 serv er and HP wor kstation zx6 000 Getting Started Guide 1–11 Setting Up and Using Y our Sy stem initializing y our soft war e The rx2600 and zx6000 can be configured with the Operating System (OS) pre-installed or packaged separately . ■ If you purchased a system with the OS pre-installed, the initialization process sta[...]

  • Page 18

    1–12 HP Integr it y rx2 600 se r ver and HP works tation zx6 000 Getting Started Guide Setting Up and Using Y our Sy stem installin g hardw are com ponen ts If you purchased an accessory ca rd, a graphics card, or other hardware components that were not installed in your system at the factory , you must install those components no w . Å W ARNING[...]

  • Page 19

    HP Integr it y rx2 600 serv er and HP wor kstation zx6 000 Getting Started Guide 1–13 Setting Up and Using Y our Sy stem firm ware and driv ers T o do wnload the latest drivers and f irmware for your: 1. Go to: ht tp://w ww .hp.com/go/bizsup port Follo w the menu prompts to navigate to the support page: ◆ Select do wnload drivers/software . ◆[...]

  • Page 20

    1–14 HP Integr it y rx2 600 se r ver and HP works tation zx6 000 Getting Started Guide Setting Up and Using Y our Sy stem confi gurin g y our s ystem Three tools are av ailable to configure your system: ■ Extensible Firmware Interface (EFI), page 1-14 ■ Management Processor (MP) (optional on workstation zx6000s), page 1-25 ■ Baseboard Manag[...]

  • Page 21

    HP Integr it y rx2 600 serv er and HP wor kstation zx6 000 Getting Started Guide 1–15 Setting Up and Using Y our Sy stem Y ou can access the EFI directly when you boot the system, or b y remote access. When you turn on your system and it begins to start up, your system pauses at the boot option screen: EFI Boot Manager ver x.xx [ xx.xx ] Please s[...]

  • Page 22

    1–16 HP Integr it y rx2 600 se r ver and HP works tation zx6 000 Getting Started Guide Setting Up and Using Y our Sy stem T o access the EFI remotely: 1. W ith the workstation turned of f, connect the serial cable provided with your system (HP part number 5182-4794) or a compatible cable to Serial P o rt A on the rear panel of the workstation, an[...]

  • Page 23

    HP Integr it y rx2 600 serv er and HP wor kstation zx6 000 Getting Started Guide 1–17 Setting Up and Using Y our Sy stem using t he EFI shell T o access the EFI shell: 1. When the EFI boot option screen displays, use the arro w keys to highlight EFI Shell , then press Enter . 2. A list of file systems (dri ves and partitions), and block de vices [...]

  • Page 24

    1–18 HP Integr it y rx2 600 se r ver and HP works tation zx6 000 Getting Started Guide Setting Up and Using Y our Sy stem 4. Y ou can no w enter commands. T o run an indi vidual command: a. T ype the command at the shell prompt. For example, to clear the display on the monitor: Shell:> cls b. P r e s s Enter to execute the command. ◆ Some c[...]

  • Page 25

    HP Integr it y rx2 600 serv er and HP wor kstation zx6 000 Getting Started Guide 1–19 Setting Up and Using Y our Sy stem The follo wing section provides a list of EFI command categories. F or more information, see the hp rx2600/zx6000 Operation and Maintenance Guide or use the EFI shell help system. T o access a: ■ List of EFI command classes, [...]

  • Page 26

    1–20 HP Integr it y rx2 600 se r ver and HP works tation zx6 000 Getting Started Guide Setting Up and Using Y our Sy stem using t he boot o ption main tenance m enu This menu allo ws you to select console output and input devices as well as v arious boot options. T o: ■ display the help av ailabl e for the command, select Help ■ return to the[...]

  • Page 27

    HP Integr it y rx2 600 serv er and HP wor kstation zx6 000 Getting Started Guide 1–21 Setting Up and Using Y our Sy stem ■ Select Activ e Console Out put Dev ices lets you def ine de vices to display output from the system console. ❏ T o select a monitor connected to the MP VGA port, choose Acpi (HWP0002, 7 00)/Pc i(2|0) . ❏ T o select a mo[...]

  • Page 28

    1–2 2 HP Integr it y rx2 600 se r ver and HP works tation zx6 000 Getting Started Guide Setting Up and Using Y our Sy stem using t he s ystem confi guration menu The S ystem Configuration Menu (av ailable on systems with EFI firmw are version 2.0 or higher) includes the follo wing options: ■ The Security/P assw ord Menu lets you change the admi[...]

  • Page 29

    HP Integr it y rx2 600 se r ver and HP works tation zx6000 Ge t ting Started Guide 1–2 3 Setting Up and Using Y our Sy stem securit y/p assw ord menu Y ou can set administrator and user passwords to pro vide different le vels of access to the system firmw are: ■ The Administrator can access and change all settings in the EFI Boot Manager progra[...]

  • Page 30

    1–2 4 HP Integr it y rx2 600 se r ver and HP works tation zx6 000 Getting Started Guide Setting Up and Using Y our Sy stem adv an ced s ystem conf igura tion menu The Adv anced Sy stem C onfiguration Menu displays: ■ all system information ■ system information ■ processor information ■ cache information ■ memory information ■ bootable[...]

  • Page 31

    HP Integr it y rx2 600 se r ver and HP works tation zx6000 Ge t ting Started Guide 1–2 5 Setting Up and Using Y our Sy stem manage ment pr oce ssor The Management Processor (MP) is an independent support processor for the system console. MP provides services that facilitate the management of the host system. NO TE: Not all systems include a MP ca[...]

  • Page 32

    1–2 6 HP Integr it y rx2 600 se r ver and HP wor kstation zx6 000 Getting Started Guide Setting Up and Using Y our Sy stem ba seboard m ana ge ment c ontroll er The Baseboard Management Controller (BMC) supports the industry-standard Intelligent Platform Management Interface (IPMI) specification. This specif ication de scribes the management feat[...]

  • Page 33

    HP Integr it y rx2 600 serv er and HP wor kstation zx6 000 Getting Started Guide 2–1 2 t roubl eshootin g This chapter contains basic information to help you get your HP Integrity rx2600 serv er and HP workstation zx6000 up and running in the unlikely e vent that you experience a problem. T opics include: ■ Y our System Does Not Start Properly [...]

  • Page 34

    2–2 HP Integr ity r x2 600 server and HP wor kstation zx6 000 Getting Started Guide T roubleshooting y our s y s tem does not star t properly The sy stem doesn’t pow er on. Mak e sure ... Ho w The s ys tem ’s pow er cord is pr operly connected . Connect the po wer cor d to a w orking po wer outlet and to the r ear of the s yst em. There is a [...]

  • Page 35

    HP Integr it y rx2 600 serv er and HP wor kstation zx6 000 Getting Started Guide 2–3 T roubleshooting y ou find a hardwar e probl em k e yboard problems The ke yb oa rd d oe sn ’t work. Mak e sure ... Ho w The k e yboard ca ble is corr ectly connected . Plug the ca ble into the corr ect connect or on the back of the s yste m. (K ey board po r t[...]

  • Page 36

    2–4 HP Integr ity r x2 600 server and HP wor kstation zx6 000 Getting Started Guide T roubleshooting mouse problems The mouse doesn’t work . Mak e sure ... Ho w The mou se cable is corr ectl y connected and the dr iv er has loaded pr operly . P lug the cable into a USB port on the r ear panel of the sy stem . (Mouse port is labelled.) Reboot th[...]

  • Page 37

    HP Integr it y rx2 600 serv er and HP wor kstation zx6 000 Getting Started Guide 2–5 T roubleshooting grap hic s and monitor problems y ou f org ot t he EFI p a ssw ord(s) If you forget your passw ords, they ca n be reset using a jumper on the system board. See the hp rx2600/zx6000 Operation and Maintenance Guide . The monitor doesn’t w ork. Th[...]

  • Page 38

    2–6 HP Integr ity r x2 600 server and HP wor kstation zx6 000 Getting Started Guide T roubleshooting t r oub les hoo ti ng w ith the L ED s Se veral LEDs are on the front panel of the system. The following sections describe their functions. p ow er and sy stem LEDs The Po wer and System LEDs indicate the state of the system: locator LED and b ut [...]

  • Page 39

    HP Integr it y rx2 600 serv er and HP wor kstation zx6 000 Getting Started Guide 2–7 T roubleshooting diag nosti c LEDs If the system has no Management Processor card installed, the four diagnostic LEDs on the front panel warn of impending failures and allo w you to take prev entiv e action. For example, you may want to back up your data or repla[...]

  • Page 40

    2–8 HP Integr ity r x2 600 server and HP wor kstation zx6 000 Getting Started Guide T roubleshooting LAN LED s The front panel LAN LED indicates the system is communicating ov er the Gigabit or System Management LAN: ■ blinking green , the system is communicating o ver the LAN ■ solid green , LAN link is established, no current LAN acti vity [...]

  • Page 41

    HP Integr it y rx2 600 serv er and HP wor kstation zx6 000 Getting Started Guide 2–9 T roubleshooting Tw o System Management 10/100 LAN LEDs are on the rear panel: Four MP LAN LEDs are also on the rear panel if the system has a MP card installed: LAN LED Location Color State 1. Speed To w e r : R ight On P ort linked at 100 Mb/s Rac k-m ou n t ed[...]

  • Page 42

    2–10 HP Integr it y rx2 600 se r ver and HP works tation zx6 000 Getting Started Guide T roubleshooting t r oub les hoo ti ng w ith the e- buz zer When your system starts up, the system firmw are performs pre-boot diagnostics to test your hardware conf iguration for any problems. If a problem is detected during pre-boot, the e-buzzer emits audibl[...]

  • Page 43

    HP Integr it y rx2 600 serv er and HP wor kstation zx6 000 Getting Started Guide 2–11 T roubleshooting NO TE: See the hp rx2600/zx6000 Operation and Maintenance Guide for detailed instructions on removing and replacing system components. Numb er of Beeps Com ponent Description 1 Processor Processor absent or not correctl y connected . Res eat or [...]

  • Page 44

    2–12 HP Integr it y rx2 600 se r ver and HP works tation zx6 000 Getting Started Guide T roubleshooting th e s ystem e vent log The system LEDs and e-buzzer do not report all problems, only the problems listed belo w . If the e-buzzer indicates an error , the system e vent log (SEL) will provide a more detailed e xplanation of the fai lur e. For [...]

  • Page 45

    HP Integr it y rx2 600 serv er and HP wor kstation zx6 000 Getting Started Guide 2–13 T roubleshooting soft ware diagnos tic s t ools This section includes information on the HP e-DiagT ools Hardware Diagnostics. Before you run the HP diagnostic so ftware, take note of any e-b uzzer and LED error messages. T o f ind out more about the error, note[...]

  • Page 46

    2–14 HP Integr it y rx2 600 se r ver and HP works tation zx6 000 Getting Started Guide T roubleshooting starting hp e -dia gt o ols 1. Insert the HP IPF Offline Dia gnostics and Utilities CD in the CD or D VD driv e. 2. From the EFI shell (page 1-17), select the CD/D VD driv e: a. Use the map command to list the dri ves on your system. F or exa m[...]

  • Page 47

    HP Integr it y rx2 600 serv er and HP wor kstation zx6 000 Getting Started Guide 2–15 T roubleshooting a. Change to the BOO T subdirectory fs0EFI:> cd BOOT fs0EFIBOOT:> b . Ex ecute the ls command to list the contents of the directory . fs0:EFIBOOT> ls Directory of: fs1:EFIBOOT 11/07/02 04:45p <DIR> 1,024 . 11/07/02 04:45p &[...]

  • Page 48

    2–16 HP Integr it y rx2 600 se r ver and HP works tation zx6 000 Getting Started Guide T roubleshooting producing a su pport tic k et T o produce a complete record of your system’ s configuration and test results, you must create a Support T icket. This is a simple text f ile that contains essential information and is designed to assist your lo[...]

  • Page 49

    HP Integr it y rx2 600 serv er and HP wor kstation zx6 000 Getting Started Guide 2–17 T roubleshooting 4. After the test is complete, press 4 . The Support T icket will display on the screen. For e xample: ------------------------------------------ HEWLETT-PACKARD e-Diagtools Support Ticket ------------------------------------------ ~~~~~~~~~~~~~[...]

  • Page 50

    2–18 HP Integr it y rx2 600 se r ver and HP works tation zx6 000 Getting Started Guide T roubleshooting restoring t he OS Y our system ships with a CD or D VD that allows you to reinstall your OS and dri vers or other factory-supplied software components. The dri vers and software utilities, including documentation and navigational aids, help you[...]

  • Page 51

    HP Integr it y rx2 600 serv er and HP wor kstation zx6 000 Getting Started Guide 2–19 T roubleshooting where to get h elp HP Customer Care Centers can help you solve problems related to HP products and, if necessary , initia te appropriate service procedures. Support is av ailable on the web and by phone. For information on contacting HP Customer[...]

  • Page 52

    2–20 HP Integr it y rx2 600 se r ver and HP works tation zx6 000 Getting Started Guide T roubleshooting 4. T ake note of any LED and e-buzzer error messages and try to solve the problem according to the solutions suggested: ❏ Are there any LED errors? (Displays on screen during boot. See “T roubleshooting with the LEDs” on page 2-6 for a li[...]

  • Page 53

    HP Integr it y rx2 600 serv er and HP wor kstation zx6 000 Getting Started Guide 2–21 T roubleshooting addition al docum enta tion The follo wing documentation is av ailable on the Documentation and Utility CD provided with your system and on the support web site listed abov e: ■ Quick Start Guide— basic information on setting up your ne w sy[...]

  • Page 54

    2–2 2 HP Integr it y rx2 600 se r ver and HP works tation zx6 000 Getting Started Guide T roubleshooting lp0103gs.book Page 22 Tuesday, June 8, 2004 4:42 PM[...]

  • Page 55

    HP Integr it y rx2 600 serv er and HP wor kstation zx6 000 Getting Started Guide A–1 A Regula tor y Informa tion This appendix includes: ■ Declaration of conformity ■ International regulatory statements lp0103gs.book Page 1 Tuesday, June 8, 2004 4:42 PM[...]

  • Page 56

    A–2 HP Integr ity r x2 600 server and HP wor kstation zx6 000 Getting Started Guide Regulatory Inf ormation dec l ara tion of conformit y Declaration of Conf ormity according to ISO/IEC Guide 22 and EN 45014 Manufacturer : Hewlett-P ackard Company 3404 East Harmony Rd. F ort Collins, CO 80528 USA Declares that the: Product Type: Computer W orksta[...]

  • Page 57

    HP Integr it y rx2 600 serv er and HP wor kstation zx6 000 Getting Started Guide A–3 Regulat or y Informati on f ed eral communi cations c ommission radio fr eq uency inter ference statement (for us a only) This equipment has been tested a nd found to comply with the limits for a Class A digital de vice, pursuant to Part 15 of the FCC Rules and t[...]

  • Page 58

    A–4 HP Integr ity r x2 600 server and HP wor kstation zx6 000 Getting Started Guide Regulatory Inf ormation Si le cordon secteur n’est pas li vr é avec v otre ordinateur , utiliser un cordon secteur en accord av ec votre code electrique national. ■ USA: utiliser un cordon secteur “UL listed, ” de type SVT . ■ Canada: utiliser un cordon[...]

  • Page 59

    HP Integr it y rx2 600 serv er and HP wor kstation zx6 000 Getting Started Guide A–5 Regulat or y Informati on noise dec lara tion for germ an y Lärmangabe nach Maschinenlärmverordnung - 3 GSGV (Deutschland) LpA < 70 db am Arbeitsplatz normaler Betrieb nach EN27779: 11.92. noti ce f or japa n (class a) notic e f or k or ea notic e f or t ai [...]

  • Page 60

    A–6 HP Integr ity r x2 600 server and HP wor kstation zx6 000 Getting Started Guide Regulatory Inf ormation lp0103gs.book Page 6 Tuesday, June 8, 2004 4:42 PM[...]

  • Page 61

    HP Integr it y rx2 600 serv er and HP wor kstation zx6 000 Getting Started Guide Index –1 ind e x A accessory slots 1–1 Add a Boot Option 1–20 Administrator 1–23 Advanced System Configuration Menu 1–24 Advanced System Information Menu 1–22 AGP graphics card 1–21 Auto Boot TimeOut 1–20 B Baseboard Management Controller 1–26 BMC 1?[...]

  • Page 62

    Index–2 HP Integr it y rx2 600 se r ver and HP works tation zx6 000 Getting Started Guide Index G Gigabit LAN 1–4 , 2–8 graphics cards 2–1 , 2–5 , 2–11 H hardware problem 2–1 help 1–23 , 2–1 , 2–19 HP Customer Care 2–19 HP e-DiagTools 2–13 HP-UX 1–11 , 2–18 I IPMI 1–26 K keyboard 1–5 , 2–1 , 2–3 L LAN 1–5 , 2?[...]

  • Page 63

    HP Integr it y rx2 600 serv er and HP wor kstation zx6 000 Getting Started Guide Index –3 Inde x shut down 1–11 software 1–11 start 1–10 startup.nsh 1–17 support 2–16 , 2–19 support ticket 2–16 system board 2–11 system configuration 1–1 System Configuration Menu 1–14 , 1–22 System LED 1–2 , 1–3 , 2–6 System Management [...]

  • Page 64

    Index–4 HP Integr it y rx2 600 serv er and HP w orkstatio n zx6000 Getting Started Guide Index lp0103gs.book Page 4 Tuesday, June 8, 2004 4:42 PM[...]