HP HP DESKJET F4400 manual

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Table of contents for the manual

  • Page 1

    HP De skj et F44 00 All-in - One s e r i e s W indo w s H e lp[...]

  • Page 2

    HP Deskjet F4400 All-in-One series[...]

  • Page 3

    [...]

  • Page 4

    Contents 1 Get to k now the HP All-in- One Printer parts......................... ........................................................ ................................. ..............3 Control panel features........................................ .. ............................................................... .......4 Control panel features[...]

  • Page 5

    2 Contents[...]

  • Page 6

    1 Get to know the HP All-in-One • Printer parts • Control pane l features • Control panel features (HP D eskjet F4424 All -in-One only) Printer parts 1 Control panel 2 Front access door 3 Paper-width guide for the main input tray 4 Input tray 5 Paper tray extender (also referre d to as the tra y extender) 6 Paper stop 7 Cartridges 8 Glass 9 L[...]

  • Page 7

    Control panel features 1 On : Turns the product on or off. When the product is off, a minimal am ount of power is still used. To completely remove power, turn off the product, then u nplug the power cord. 2 Cancel : Stops the curre nt operation. 3 Scan : Starts a scan of an original placed on the glass. 4 Paper Selection : Changes the paper type se[...]

  • Page 8

    Control panel features (HP D eskjet F4424 All-in-One only) 1 On : Turns the product on or off. When the product is off, a minimal a mount of power is still used. To completely remove power, turn off the product, then unplug the power cor d. 2 Cancel : Stops the current ope ration. 3 Scan : Starts a scan of an original placed on the glass. 4 Paper S[...]

  • Page 9

    Chapter 1 6 Get to know the HP All-in-One Get to know the HP All-in-One[...]

  • Page 10

    2P r i n t Choose a print job to continue. “ Print documents” on page 7 “ Print photos” on page 8 “ Print envelopes” on page 10 “ Print on specialty media” on page 11 “ Print a Web pag e” on page 17 Related topics •“ Load medi a” on page 23 •“ Recommended papers for p rinting” on page 21 Print documents Most print se[...]

  • Page 11

    5. Select th e approp riate optio ns for your pri nt job by us ing the fe atures availa ble in th e Advanced , Printing Shortcuts , Features , and Co lor tabs . TIP: You can easi ly select the ap propriate op tions for your print job by choosi ng one of the pred efined print task s on the Printing Shortcuts tab. Click a type of print task in the Pr[...]

  • Page 12

    7. In the Resi zing Options area, click the appropri ate paper size from the Size list. If the paper size and paper type are not comp atible, the product software displays an alert and allow s you to select a dif ferent type or size. 8. In the Basi c Options area, select a hi gh print quality, such as Best , from the Print Quality drop -down list. [...]

  • Page 13

    9. Select the Borde rless printing check box if it is not already checked. If the bo rderless paper size and pape r type are not co mpatible, the product software displays an aler t and allows you to select a different t y pe or size. 10. Click OK , and then click Print or OK in the Prin t dialog box. NOTE: Do not leave u nused photo p aper in the [...]

  • Page 14

    6. Click the Features tab, and then select the f ollowing print setti ngs: • Paper Type : Plain paper • Size : An appropria te envelope size 7. Select any other prin t settings that you want, and then click OK . Related topics •“ Load medi a” on page 23 •“ View the pr int resolution” on page 18 •“ Use prin ting shortcuts” on p[...]

  • Page 15

    3. Push the card s into the pri nter until they stop. 4. Slide the paper gu ide firmly against the edg e of the cards. 5. Open the Printer Properties dial og box. 6. Click the Features tab, and then specif y the following print se ttings: • Paper Type : Click More , click Specialty Papers , and then select an appropri ate card type. • Print Qua[...]

  • Page 16

    Print brochure s 1. Slide the pape r guide all the way to the l eft. 2. Place th e paper i n the right side of the tray. T he side to be printe d on shou ld face down. 3. Push the paper into th e printer un til it stops. 4. Slide the paper gu ide firmly against the edge of the paper. 5. Open the Printer Properties dialog box. 6. Click the Features [...]

  • Page 17

    7. Click the Features tab, and then specif y the following print se ttings: • Print Quality : Normal • Paper Type : Click More , and then select a n appropriate card type. • Size : An appropriate card size 8. Select any other print settings that you wa nt, and then click OK . Print booklets 1. Slide the paper gui de all the way to the left. 2[...]

  • Page 18

    Print posters 1. Slide the pape r guide all the way to the l eft. 2. Place plain pa per in the right side of the tray. Th e side to be printed on should face down. 3. Push the paper into th e printer un til it stops. 4. Slide the paper gu ide firmly against the edge of the paper. 5. Open the Printer Properties dialog box. 6. Click the Features tab,[...]

  • Page 19

    Print iron-o n transfer s 1. Slide the paper gui de all the way to the left. 2. Place the iron-on tra nsfer paper in the right side of the tra y . The side to be printed on should face down. 3. Push the paper i n to the printer unt il it stops. 4. Slide the pa per guide firmly a gainst the edg e of the paper. 5. Open the Printer Properties dial og [...]

  • Page 20

    Print a Web page You can print a Web pag e from your Web browser on the HP All- in-One. If you use Int ernet Explorer 6.0 or higher for W eb browsing, you can use HP Smart Web Printing to ensure simple, p redictable we b printing with control ove r what you want and how you want it print ed. You can access HP Smart Web Printing from the t oolbar in[...]

  • Page 21

    • HP Advanced Phot o Paper • Photo Hagaki Printing in maximum dpi takes longer than pri nting with othe r settings and requires a la rge amount of di sk space. To print in Maximum dp i mode 1. Make sure you ha ve paper loaded in the input tray. 2. On the File menu in your software ap plication, click Print . 3. Make sure the product i s the sel[...]

  • Page 22

    Use printing shortcuts Use printing shortcu ts to print with pri n t settings that you use often. The printer soft ware has several speciall y designed print ing shortcuts that are available in the Printing Shortcuts list. NOTE: When you sel ect a printing sh ortcut the appropriate printing options are automatically di splayed. You can leave them a[...]

  • Page 23

    NOTE: Only the shortcu ts that you have creat ed can be deleted. The o riginal HP shortcuts cannot be deleted. Set the default print settings If there are sett ings that you frequent ly use for printing, you might wan t to make them t he default print sett ings so they are already set when you open t he Print dialog box from within your so ftware a[...]

  • Page 24

    3 Paper basics You can load many diffe rent types and sizes of paper in t he HP All-in-One, including letter or A4 paper, p hoto paper, transparencies, and envelopes. This section co ntains the follo wing topics: “ Load medi a” on page 23 Recommended papers for printing If you want t he best print quali ty, HP reco mmen ds using HP papers th at[...]

  • Page 25

    paper. It features ColorLok Te chnology for less smearing, bo lder blacks, and viv id colors. It is acid-free f o r longer lastin g documents. HP Office Paper HP Office Pa per is a high-quality multi function paper. It is suitab le for copies , drafts, memos, and other everyday docume nts. It features Col orLok Technology for less smearing, bol der[...]

  • Page 26

    Load media ▲ Select a paper si ze to continue. Load small- size paper a . Slide paper-w idth guide to the le ft.  Slide paper-w idth guide t o the left . b . Load paper.  Insert st ack of photo pap er into photo t r ay with sh ort edge forwa rd and print side down.  Slide stack of paper fo rward until it stops. NOTE: If the phot o paper [...]

  • Page 27

    b . Load paper.  Insert stack of pa per into input tray w ith short edge f orward and print side down.  Slide stack of paper f orward until it stops.  Slide paper-w idth guide to the right until it stops at edge of paper. Load en velopes a . Slide paper-width guide to the left.  Slide paper-wi dth guide to the left. Chapter 3 24 Paper b[...]

  • Page 28

     Remove all pa per from the main input tray. b . Load enve lopes.  Insert one or more envelope s into far-right side of th e input tray, with envelope flaps on lef t and facing up.  Slide stack of envelo pes forward until it stops.  Slide paper-wid th guide to the right against st ack of envelopes until it stops. Load media 25 Paper bas[...]

  • Page 29

    Chapter 3 26 Paper basics Paper basics[...]

  • Page 30

    4 Scan • Scan to a computer. Scan to a computer. ▲ Do the foll owing: Single pa ge sca n a . Load or iginal.  Lift lid on product.  Load origin al print sid e down on right front corner of gla ss. C l o s e l i d . Scan 27 Scan[...]

  • Page 31

    b . Start sca n. P r e s s Scan . c . Previe w and accept.  Preview th e scanned imag e and accept. Related topics “ Stop the current job” on page 99 Chapter 4 28 Scan Scan[...]

  • Page 32

    5C o p y NOTE: If you have the HP D e skjet F4424 All- in-One (refer to the pro duct control panel for the mod el number), see “ Copy (HP Deskj e t F4424 All-in -One only)” on page 33 t o learn about that product' s copy feature s . “ Copy text or mixed docu ments” on page 29 Copy text or mixed documents ▲ Do one of th e followin g: [...]

  • Page 33

    C l o s e l i d . c . Select paper type. P r e s s Paper Selection to select th e pape r type. d . Start cop y. P r e s s Start Copy Black . Press multiple times to increase the number of copies. Related topics •“ Set the copy pape r type” on page 30 •“ Stop the current job” on page 99 Set the copy paper type You can set th e p[...]

  • Page 34

    Paper type Co ntrol panel setting Other photo paper Photo HP Advanced Paper Plain HP All-in-One Paper Plain HP Printing Paper Plain Other inkjet paper Plain Legal Plain Related topics “ Paper basics” on page 21 (continued) Set the copy paper type 31 Copy[...]

  • Page 35

    Chapter 5 32 Copy Copy[...]

  • Page 36

    6 Copy (HP Deskjet F4424 All-in- One only) NOTE: To make copies, the HP All-in-One and co mputer must be connected and turned on. Th e HP Photosmart So ftware must also be installed and running on your computer prior t o copying. Refer to the lab e l in the cart ridge access area to determine the mo del number. “ Copy text or mixed docu ments” [...]

  • Page 37

    b . Load original .  Lift lid o n product.  Load original print side down on right fr ont corner of glass. C l o s e l i d . c . Select number of copies. P r e s s Number of Copies to change the number of copies. d . Start cop y. P r e s s Start PC Copy Black or Start PC Copy Color . Chapter 6 34 Copy (HP Deskjet F4424 All-in-One onl[...]

  • Page 38

    Related topics •“ Set the copy pa per type” on page 30 •“ Stop the current jo b” on page 99 Copy text or mixed docu ments 35 Copy (HP Deskjet F44 24 All-in-One only)[...]

  • Page 39

    Chapter 6 36 Copy (HP Deskjet F4424 All-in-One only) Copy (HP Deskjet F4424 All-in- One only)[...]

  • Page 40

    7 Work with cartridges • Check the e stimated ink le vels • Order ink supplies • Automaticall y clean print cartridges • Manually clean print cartridges • Replace the cartridges • Cartridge warranty information Check the estimated ink levels You can easily check the in k supply level to determine how soo n you might need to replace a ca[...]

  • Page 41

    Order ink supplies For a list of cartridge n u mbers, use the software tha t came with th e HP All-in-One to find out the reorder nu mber. Find the cartr idge number 1. In the H P Soluti on Cente r, click Settings , point to Print Settings , and then cl ick Printer Toolbo x . NOTE: You can also open t he Printer Toolbox from the Print P ropertie s [...]

  • Page 42

    Automatically clean print cartridges If your printed pages a re faded or if they contain ink st reaks, the print cartridges might be low on ink or m ight need to be cleaned. F or more information, see “ Check the estimated ink levels” on page 3 7 . If the print cart ridges are not low on ink, clean the print cartri dges automatica lly. If your [...]

  • Page 43

    4. Inspect the print cartridge contacts f or ink and debri s buildup. 5. Dip a clean foa m rubber swab or lint-free cloth in to distilled water, and squeeze any excess wate r from it. 6. Hold the print cartridge by its sides. 7. Clean only the copper-colored contacts. Allo w the print cartridges to dr y for approximate ly ten minutes. 1 Copper-colo[...]

  • Page 44

    Wait for print carriag e to move to center of the product. b . Press down to rele ase cartridge, then remove it from slo t. 3. Insert new cartridge. a . Remove cartridge from packaging. b . Remove plast i c tape using pi nk pull tab. Replace the cartridges 41 Work with cartridg es[...]

  • Page 45

    c . Line up colored shaped icons, then slide cartridge int o slot until it clicks into plac e. d . Close cartridge door. 4. Align cartridges. Related topics •“ Choose the ri ght cartridges” on page 38 •“ Order ink supplies” on p age 38 Cartridge warranty information The HP cartridg e warranty is applicable when the p roduct is used in i[...]

  • Page 46

    For a copy of the HP Limi ted Warranty Statemen t, see the printed documentati on that came with the pro duct. Cartridge warranty information 43 Work with cartridg es[...]

  • Page 47

    Chapter 7 44 Work w ith ca rtridges Work with cartridges[...]

  • Page 48

    8 Solve a problem This section co ntains the follo wing topics: • HP support • Setup troublesho oting • Print quality troubl eshooting • Print trouble shooting • Scan troubleshoot ing • Copy tr oubleshoo ting • Errors HP support • Support process • HP support b y phone • Additional warrant y optio ns Support pro cess If you have[...]

  • Page 49

    Phone suppor t period One year of ph one support is available in No rt h America, Asia Pacific, and La tin America (including Mexico). To determine the duration of phone support in Europe , the Middle East, and Africa, go to www.hp.com/ support . Standard phone com pany charges apply. Placing a call Call HP support whi l e you are in front of the c[...]

  • Page 50

    $IULFD(QJOLVK VSHDNLQJ   $IULTXHIUDQFR SKRQH    ﺮﺋﺍﺰﺠﻟﺍ $UJHQWLQD%XHQ RV$LUHV Z Z ZKSFRPODVRSRUW H $UJHQWLQD ZZZKSFRPOD VRSRUWH $XVWUDOLD ZZZKSFRPVXSS[...]

  • Page 51

    Additional warranty options Extended service pl ans are availabl e for the HP Al l-in-One at additional costs. Go t o www.hp.com/support , select your country/ region and language, then explore the services and warranty area f or information about the extended service plans. Setup troubleshooting This section co ntains setup troubleshooting informa[...]

  • Page 52

    Solution 1: Make su re the power cord is connected Solution: • Make sure the power co rd is firmly connected to both the product and the power adapter. Pl ug the power cord i n to a power ou tlet, surge protector, or power strip. 1 Power connection 2 Power cord and adapter • If you are using a power stri p, make sure the power strip is on. Or, [...]

  • Page 53

    Cause: You pressed the On button too qui ckly. I connected the USB cable, but I am having p roblems using the HP All-in-One with my comput er Solution: You must first in stall the software that came wit h the product be fore connecting t he USB cable. Du ring installation, do no t plug in the USB cable unti l prompted by the onscreen instructio ns.[...]

  • Page 54

    to the product and plugged into a po wer outlet. Press the On butto n to turn on th e product. Cause: The pro duct might not have been turned on. If this di d not s olve the issue, try the n ext solution. Solution 2: Set you r produ ct as the default printer Solution: Use the system to ols on your computer to chan ge your product to be the default [...]

  • Page 55

    A red X appears o n the USB co nnect prompt Solution: Verify that the product is set up properly, and then try t o re-establish the connec tion. To retry the USB con nection 1. Verify that the USB cabl e is set up properly as f ollows: • Unplug the USB cable and plug it in again or try plug ging the USB ca ble into a differen t USB port. • Do n[...]

  • Page 56

    The registra tion screen does not app ear Solution: You can access the registrat ion (Sign up now) screen from the Windows taskbar by clicking Start , point ing to Progr ams or All Programs , HP , Deskjet F4400 All-in-One series , and then clickin g Product Registr ation . Cause: The re gistrat ion screen did no t launch automatical ly. Uninstall a[...]

  • Page 57

    To verify that t he software is properly insta lled, double-cl i ck the HP Sol u tion Cente r icon on the desktop. If t he HP Solution Ce nter shows the essential icons ( Scan Picture and Scan Document ), the softw are has been prop erly installed. Print quality troubleshooting Use this sectio n to solve these print q uality problems: • Wrong, in[...]

  • Page 58

    • Solution 1: M ake sure you are usin g genuine HP ink cartridge s • Solution 2: Ch eck the paper loaded in the input tray • Solution 3: Ch eck the paper type • Solution 4 : Check the in k levels • Solution 5: Ch eck the print sett ings • Solution 6: Align the pr inter • Solution 7: Co ntact HP support Solution 1: Make sur e you ar e [...]

  • Page 59

    Store photo me dia in its original packagi ng inside a resealable plastic bag on a f lat surface in a cool, dry place. When you are ready to print, remove o nly the paper you plan to use im mediately. When you have fin ished printing, return any unused photo paper to the p lastic bag. Thi s will prevent the photo pape r from curling. For more infor[...]

  • Page 60

    Aligning the printer can help ensure excellen t print quality. To align the pri nter 1. Load lette r, A4, or legal unused plain w hite paper into the in put tray. 2. In the HP Solutio n Center, click Settings . 3. In the Print Settings area, click Printer Toolb ox . NOTE: You can also open the Printer Toolbox from t he Print Properties dialog box. [...]

  • Page 61

    NOTE: HP cannot guarante e the quality or re liability of non-HP suppli es. Product service or repairs require d as a result of using a non-HP suppl y will not b e covered under warranty. If you belie ve you purchased genu ine HP ink cartridges, go to: www.hp.com/go/antic ounterfeit Cause: Non-HP ink cartridges were bein g used. If this did no t so[...]

  • Page 62

    plan to us e immedia tely. When you hav e finished pr inting, return any unused photo paper to th e plastic bag. T his will preven t the photo paper from curl ing. For more information, see: •“ Load medi a” on page 23 •“ Paper basics” on page 21 Cause: The w rong kind of pap e r was loaded in th e input tray. If this di d not s olve the[...]

  • Page 63

    If this did no t solve the i ssue, try the ne xt solution. Solution 2: Use a higher print quality s etting Solution: Check the pri nt quality setting and make sure it i s not set too low. To select a print spee d or quality 1. Make sure you have pape r loaded in the in put tray. 2. On the File menu in yo ur software app lication, click Print . 3. M[...]

  • Page 64

    • Solution 6: Automatica lly clean the print cartridges. • Solution 7: Co ntact HP support Solution 1: Make sur e you ar e using g enuine HP ink cartrid ges Solution: Check to see if your ink cartridge s are genuine HP ink cartridges. HP recommends t hat you use genu ine HP ink cartridges. Genui ne HP ink cartrid ges are designed and t ested wi[...]

  • Page 65

    Solution 4: Use a higher print quality s etting Solution: Check the pri nt quality setting and make sure it i s not set too low. To select a print spee d or quality 1. Make sure you have pape r loaded in the in put tray. 2. On the File menu in yo ur software app lication, click Print . 3. Make sure the product i s the selected printer. 4. Click the[...]

  • Page 66

    If this di d not s olve the issue, try the n ext solution. Solution 6: Automa tically clean the print cartri dges. Solution: Clean the print cartri dges. For more information, see “ Automatically clean pri nt cartridges” on page 39 Cause: The pri nt cartridge nozzl es needed t o be cleaned. If this di d not s olve the issue, try the n ext solut[...]

  • Page 67

    If this did no t solve the i ssue, try the ne xt solution. Solution 2: Check the ink levels Solution: Check th e estimated ink levels in the cartridges. NOTE: Ink level warnings and indi cators provide estimate s for planning purposes only. When you receive a low-ink warning me ssage, consider having a replacement cartridge availabl e to avoid poss[...]

  • Page 68

    For more information, see “ Automatically clean pri nt cartridges” on page 39 Cause: The pri nt cartridge nozzl es needed t o be cleaned. If this di d not s olve the issue, try the n ext solution. Solution 6: Contac t HP support Solution: Contact HP support for service. Go to: www. hp.com/support . If prompt ed, choose your co untry/region, and[...]

  • Page 69

    Cause: The resolution o f the image w as low. If this did no t solve the i ssue, try the ne xt solution. Solution 3: Print the image in a smaller size Solution: Re duce the size of t he image and t hen print it. If you are print ing a photo or grap hic, and t he print size is set too high, i t will be blurry or fuzzy when printed. If a digita l pho[...]

  • Page 70

    plan to us e immedia tely. When you hav e finished pr inting, return any unused photo paper to th e plastic bag. T his will preven t the photo paper from curl ing. For more information, see: •“ Load medi a” on page 23 •“ Paper basics” on page 21 Cause: The w rong kind of pap e r was loaded in th e input tray. Printouts are slan ted or s[...]

  • Page 71

    3. Print a document wit h little or no text. 4. Check the back of the paper for ink. If t here is still ink on th e back of the pape r, try printing o n another page of plain pap er. Cause: Ink accumulated inside th e product, where the back of the pap er rests during p rintin g. If this did no t solve the i ssue, try the ne xt solution. Solution 2[...]

  • Page 72

    Aligning the printer can help ensure excellen t print quality. To align the printe r from the HP Photosmart Software 1. Load lette r, A4, or legal unused plain w hite paper into the in put tray. 2. In the HP Solutio n Center, click Settings . 3. In the Print Settings area, click Printer Toolb ox . NOTE: You can also open the Printer Toolbox from t [...]

  • Page 73

    For more information, see: “ Load med ia” on page 23 Cause: A stack of en velopes was loaded incorr ectly. If this did no t solve the i ssue, try the ne xt solution. Solution 2: Load a different type of envelope Solution: Do not use shiny or embossed enve lopes or enve lopes that have clasps or windows. Cause: The wrong type of enve lope was lo[...]

  • Page 74

    Solution 2: Try pri nting another document Solution: Try printing an other document from the same sof tware application. If t his works, then try printi ng a previously saved versio n of the documen t that is not corrupt . Cause: The do cument was corrup t. The pages in my document came out in the wrong order Solution: Print the docum ent in revers[...]

  • Page 75

    Solution 2: Verify the paper size setting Solution: Verify t hat you have selected t he proper paper size setting for your project. M ake sure that you have loa ded the correct paper size in the input tray. Cause: The paper size setting was not se t correctly for the project you were print ing. If this did no t solve the i ssue, try the ne xt solut[...]

  • Page 76

    • Solution 2: Ch eck for blank pages at the end of the document • Solution 3: L oad more paper in the input tray • Solution 4: Check the print cartridges for protective t a pe Solution 1: Check th e ink leve ls in the print ca rtridges Solution: Check the e stimated in k levels rema ining in the pri nt cartridges. NOTE: Ink level warnings and[...]

  • Page 77

    1 Copper-colored con tacts 2 Plastic tape with pink pull tab (must be remove d before installing) 3 Ink nozzles under tape For more information, see: “ Replace t he cartridges” on page 40 Cause: The protective plas tic tape was on ly partially removed from the print cartridge. Scan troubleshooting Use this sectio n to solve these scan problems:[...]

  • Page 78

    Cause: The ori ginal was place d incorrectly on th e glass. Scanned imag e is incorrectly cropped Solution: The autocroppin g feature in the software crops anyt hing that is not part of the main im age. Sometimes this mi ght not be what you w ant. In tha t case, turn of f autocropping in the software and crop the scanned imag e manually, or n o t a[...]

  • Page 79

    If you are scannin g an original that has graphics or artwo rk surrounding the text , the scanner mi ght not recog nize the text. Text is inco rrect or missing Try the followi ng solutions to resolve the issue. So lutions are list ed in order, with the m ost likely solution f irst. If the first soluti on does not solve the pro blem, continue trying[...]

  • Page 80

    • Solution 4: T he product does no t support the paper or en velope • Solution 5 : Check for a paper jam Solution 1: Tu rn on the product Solution: Look at the On butto n located on t he product. If it is not lit, the p roduct is turned off. Ma ke sure the power cord is firm ly connected to the product and plu gged into a power outlet. Press th[...]

  • Page 81

    If this did no t solve the i ssue, try the ne xt solution. Solution 5: Check for a paper jam Solution: Clear t he paper jam. Cause: The product had a pape r jam. Parts of th e original do not appear or are cut o f f Try the followi ng solutions to resolve the issue. So lutions are list ed in order, with the m ost likely solution f irst. If the firs[...]

  • Page 82

    can cause the product t o detect only a portion of the im age. Turn off the product , unplug the power cord, and use a soft cloth to wipe the glass and the back of the document l id. Cause: The pro duct detected o nly a portion of the image d ue to dust or debri s on the glass. The printout is blan k Try the followin g solutions to reso lve the iss[...]

  • Page 83

    Cause: The print cartridges nee ded to be cleaned or t here was insufficient in k. Errors If the product has an error, t he lights on the product might flash, or an error message might appear on yo ur computer scre en. This secti on contai ns the foll owing topic s: • Flashing li ghts • Product messages • File messages • General user messag[...]

  • Page 84

    Attention light Estimate d Ink Level lights Number of Copies display On light Description Solution Fast blinking All ! fast blinking E Fast blinking The product h as a fatal error. 1. Turn off the product. 2. Unplug the power cord. 3. Wait a minute, then plug the power c ord back in. 4. Turn on the product. If the problem persists, contact HP Suppo[...]

  • Page 85

    Attent ion light Estimate d Ink Level lights Number of Copies display On light Description Solution fast blinking Black ink level light On The tri-color print cartridge ha s been removed. Replace the tri-color print cartridge, or print in ink-backup mode with the black print cartridge. For mor e information, see “ Printing in ink- backup mode” [...]

  • Page 86

    • File not f ound • File format n ot supported • Invalid file name • Supported fil e types for the HP All -in-One Error reading o r writing the file Solution: Check to see if you have the right fold er and file name. Cause: The pro duct softw are could not open or save the file . File not found Solution: Close some ap plications and try the[...]

  • Page 87

    • No scan options • Out of disk space Cannot crop Try the followi ng solutions to resolve the issue. So lutions are list ed in order, with the m ost likely solution f irst. If the first soluti on does not solve the pro blem, continue trying th e remaining solu tions until the issue is resolved. • Solution 1: Close applica tions that are not b[...]

  • Page 88

    Out of disk space Solution: Close some ap plications and try the task a gain. Cause: There was not enough a vailable memory on your computer to perform the task. Paper message s The following is a list of paper-rela ted error messages: • Ink is drying Ink is drying Solution: Leave the sh eet in the out put tray unt il the message disapp ears. If [...]

  • Page 89

    Non-HP cartri dges instal led Solution: Follow the prom pts on the c omputer screen to continu e or replac e the indicated print cartri dges with genuine HP cartridge s. HP recommen ds that you use genuine H P print cartridges. Genuine HP print cartridges are designed and tested with HP pr inters to help yo u easily produce gre a t results, time a [...]

  • Page 90

    Cause: The ori ginal HP ink in the indicated print cartri dges was deplet ed. Low on ink Solution: Ink level warnings and indicators provide est imates for pla nning purposes only. When you re ceive a low-ink warn ing message, consi der having a replacement cartridge avail able to avoid p ossible printin g delays. You do not need to repla ce the pr[...]

  • Page 91

    Incorrectl y Installed Cartridge(s) Print Cartridge(s) Missing Print cartridg es missing o r not detected Try the followi ng solutions to resolve the issue. So lutions are list ed in order, with the m ost likely solution f irst. If the first soluti on does not solve the pro blem, continue trying th e remaining solu tions until the issue is resolved[...]

  • Page 92

    5. Reinsert the pri nt cartridge by sliding it forward into the slot on the rig h t. Then push the print cartridge forward until it clicks in to the socket. 6. Repeat steps 1 an d 2 for the tri-color print cartridge on the left side. Cause: The i ndicated print cartri dges were inst alled incorrectly. If this di d not s olve the issue, try the n ex[...]

  • Page 93

    7. Clean only th e copper-colored contacts. Allo w the print cart ridges to dry for approxim ately ten min utes. 1 Coppe r-colored contacts 2 Ink nozzles (do not clean) 8. Hold the p rint cartridge with the HP logo on top, and insert the print cartridge ba ck into the slot. Ma ke sure yo u push th e prin t cartridg e in fi rmly unti l it sna ps int[...]

  • Page 94

    Check to see if your prin t cartridge is stil l under warranty and end of w arranty date has not been reached. • If the end of warranty date has been reached , purchase a new pr int cartrid ge. • If the end of warra nty date ha s not been reached, contact HP support. Go to www.hp.com/support . If prompted, ch oose your country/regi on, and then[...]

  • Page 95

    Print cartridg es in wrong slot Solution: Make su re the print cartridges are in st alled into the correct slots. If they are, remove and reinsert the prin t cartridges and verify th at they are fully inserted and locked in pl ace. To make sur e the print cartr idges are installed c orrectly 1. Make sure the product i s turned on. 2. Open the p rin[...]

  • Page 96

    5. Reinsert the pri nt cartridge by sliding it forward into the slot on the rig h t. Then push the print cartridge forward until it clicks in to the socket. 6. Repeat steps 1 an d 2 for the tri-color print cartridge on the left side. NOTE: If the print cartridges are installed in the w rong slots and you cannot remove them from th e product, contac[...]

  • Page 97

    4. Remove the black pri nt cartridge from t he slot on the right. Press down on the cartridge to release it, and t hen pull it toward you out of the slot. 1 Tri-colo r print cartridge 2 Black print cartridge 5. Close the pri nt cartridge door. 6. Check to see if the e rror has been resolved. • If the er ror has been resolve d, then there is a pro[...]

  • Page 98

    • Solution 1: Remove a nd reinsert the print cartrid ges • Solution 2: Cl ean the print cartridge contacts • Solution 3: Replace th e print cart ridges Solution 1: Remov e and reinsert the print car tridges Solution: Remove and reinsert th e print cartridges and verify that they a re fully inserted and locked in place . Also, make sure the pr[...]

  • Page 99

    6. Repeat steps 1 a nd 2 for the tr i-color print cartrid ge on the left side. Cause: The indicated print cartridges were installe d incorrectly. If this did no t solve the i ssue, try the ne xt solution. Solution 2: Cl ean the print cartridge conta cts Solution: Clean the print cartridge contacts on the print carridge(s) that are experiencing t he[...]

  • Page 100

    1 Copper-colored co ntacts 2 Ink nozzles (do not clean) 8. Hold the print cart ridge with the HP lo go on top, and insert t he print cartridge back into the slot. M ake sure you push the print cartridge in f irmly until it snaps into place. 9. Repeat if necessary for the other pri n t cartridg e. 10. Gently close the print cartridge doo r and plug [...]

  • Page 101

    Chapter 8 98 Solve a problem Solve a problem[...]

  • Page 102

    9 Stop the current job To stop a print job from the HP All-in-One ▲ Press Cancel on the control panel. If the print jo b does not stop, press Cancel again. It can take a few momen ts for printing to be cancelled. Stop the current job 99 Stop the current job[...]

  • Page 103

    Chapter 9 100 Stop the current job Stop the current job[...]

  • Page 104

    10 Technical information The technical specifications and international r egula tory information for the HP All-in-One are provided in this section. For additional specifications, see the printed documentation that came with the HP All-in-One. This section contains the following topics: • Notice • Specifications • Environmental product stewar[...]

  • Page 105

    Paper weights Plain Paper: 75 to 90 g/m² (20 to 24 lb) Envelopes: 75 to 90 g/m² ( 20 to 24 lb) Cards: Up to 200 g/m² (110-lb inde x maximum) Photo Paper: Up to 280 g/m² (75 lb) Print specifications • Print speeds vary according to the complexity of the d ocument • Panorama-size printing • Method: drop-on-demand thermal inkje t • Languag[...]

  • Page 106

    • Material safety data sheets • Recycling program • HP inkjet supplies recy cling program • Power consumption • Disposal of waste equipment by users in private households in the Eur opean Unio n • Chemical Substances Eco-Tips HP is committed to helping customers reduce their environmental footprint. HP ha s provided the Eco-Tips below t[...]

  • Page 107

    Disposal of waste equipment by users in private households in the European Un ion Disposal of Waste Equipment by Users in Private Households in the European Union This sy mbol on the product or on its packaging indicates that this pr oduct must not be disposed of w ith your other household w a ste. Instead, it is y our responsibility to dispose of [...]

  • Page 108

    1907/2006 of the European Parliament and the Council) . A chemical in formation report for this product can be found at: www.hp.com/go/re ach . Regulatory notices The HP All-in-One meets product requiremen ts fr om regulatory agencies in your country/region. This section contains the following topics: • Regulatory model identification number • [...]

  • Page 109

    FCC statement FCC sta tement The Unit ed States F ederal C ommunicati ons Commis sion (in 4 7 CFR 1 5 . 1 05) has spec ifi ed that the follo w ing notice be br ought to the attention o f users of this pr oduct . This eq uipment has been tes ted and found to compl y with the limits f or a Class B digit al dev ice , pursuant to P ar t 1 5 of the FCC [...]

  • Page 110

    Notice to users i n Japan about the p ower cord HP Deskj et F4400 All - in-One seri es declaration of con formity DECLARATION OF CONFORMITY according to ISO/IEC 17050-1 and EN 17050-1 DoC #: SNPRH-0801 Rev A Supplier's Name: Hewlett-Packard Company Supplier's Address: declares, that the product 20, Jia Feng Road Waigaoqiao Free Trade Zone[...]

  • Page 111

    Chapter 10 108 Technical information Technical information[...]

  • Page 112

    Index A after the support period 47 B blank copy 79 scan 74 border 78 C color dull 63 connection problems HP All- in-One will not turn on 48 copy blank 79 missing information 78 paper types, recommended 30 specifications 102 troubleshooting 76 crop fails 84 customer support warranty 48 E enlargement 78 envelopes 69 environment Environmental product[...]

  • Page 113

    uninstall 53 start copy black 4, 5 color 4, 5 support process 45 system requirements 101 T technical information copy specifications 102 environmental specification s 101 print specifications 102 scan specifications 102 system requirements 101 text dotted lines on scan 75 incorrect format on scan 75 incorrect or missing on scan 76 jagged 68 meaning[...]