HP DESKJET J310 manual

HP Deskjet 3000 J310 series[...]

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Contents 1 How Do I? .................... ................................. ...................... ................................. ................... ...3 2G e t t o k n o w the HP Printer Printer parts......................... ................................. ....................... ................................. ........ ......5 Control pa[...]

2 Contents[...]

1H o w D o I ? Learn how to use you r HP Printer • Printer parts • Load m edia • Replace the cartridges • Clear a paper jam • WiFi Protected Setup (WPS) How Do I? 3 How Do I?[...]

Chapter 1 4 How Do I? How Do I?[...]

2 Get to know the HP Printer • Printer parts • Control pane l features • Status Lights • Wireless Status Light Printer parts 1 Input tray 2 Paper-width guide for the input tray 3 Control panel 4 Cartridge door 5 Output tray 6 Output tray extender (also referred to as the tray extender) 7 Cartridges 8 USB port 9 Power connection: Use only wi[...]

Control panel features ! Wireless 5 6 7 8 9 1 On button and light: Tur ns the product on or off. When the pro duct is off, a minimal a mount of power is still used. To completely remove power, turn off the product, then unplug the power cord. 2 Cancel : Stops the current operation. Returns you to previous screen of printer display. 3 Quick Forms : [...]

Status Lights When the produ ct is turned on, the on button l ight will be li t. When the prod uct is processing a job, the on light will be blinking . Additional b linking lig hts signal e rrors that you can resolve. See below to learn about b linking ligh ts and what t o do. Behavior Solution On light is blinking fast + Attention light is blinkin[...]

Behavi or So lution If the problem persists, contact HP support . Wireless Status Light Light behavior Soluti on Off Wireless signal off. Pre ss wireless button to enable wireless printing and access wireless menu on the printer display. Blinking Indicates printer is searching for a wireless connection. Wait for connection to be established. If con[...]

3P r i n t Choose a print job to conti nue. Print documents Print photos Print envelopes Print documents To print from a softwar e applicat ion 1. Make sure the out put tray is open. 2. Make sure you have pa per loaded in the input tra y. See Load media for more info rmation. 3. From your software ap plication, click the Print button. 4. Make sure [...]

6. Select the appropriat e options. •O n Layout tab select Po rtrait or Landsca pe orientation. •O n Paper/Quality tab select th e appropriate pa per size and paper type from t he Paper Size and Media drop-do wn lists. • Click Advanced to select the appro priate output quality from the Printer Features list. 7. Click OK to close the Propertie[...]

6. Select the appropriate opt ions. •O n Layout tab select Portrait or Lands cape orient ation. •O n Paper/Quality tab select the appropri a te paper size and pape r type from the Paper Size and Media drop-down li sts. • Click Advan ced to select the appropriat e output qua lity from the Printer Features list. NOTE: For maximum dpi re solutio[...]

See Load medi a for more information. 6. Click the butt on that open s the Pr opertie s dialog box. Depending on your software application, this button might be cal l ed Properties , Options , Printer Setup , Printer , or Prefer ences . 7. Select the appropriat e options. •O n Paper/Quality tab select a Plain pape r type. • Click the Advanced b[...]

Printer settings tips • On the Paper/Quality ta b of the print driver, select the ap propriate pape r type and quality fro m the Media drop down menu. • Click the Advanced button, an d select the appropri ate Paper Size from the Paper/ Output drop-dow n menu. • Click the HP Printer desktop icon to open the Print er Software. In the Printer So[...]

Printing in maximum dpi takes longer than printi ng with other set tings and requires a la rge amount of di sk space. To print in Maximum dp i mode 1. Make sure you ha ve photo pa per loaded in t he input t r ay. 2. On the File menu in your software ap plication, cl ick Print . 3. Make sure the product i s the selected printer. 4. Click the butt on[...]

4 Paper basics You can load many dif ferent types and sizes of paper in t he HP Printer, i ncluding lett er or A4 paper, p h oto paper, transparencies, and envelopes. This section co ntains the follo wing topics: Load media Recommended papers for printing If you want t he best print quali ty, HP reco mmen ds using HP papers th at are specif ically [...]

HP Brochure Pape r or HP Superior Ink jet Paper These papers are glossy-coated or matte-coat ed on both sides fo r two-sided use. They are the perf ect choice for near-ph otographic rep roductions and bu siness graphi cs for report covers, special presen tations, brochures, mailers, and calendars. HP Premium Presentation Paper or HP Professional Pa[...]

Load media ▲ Select a paper si ze to continue. Load full-size paper a . Raise the inpu t tray ❑ Raise the inpu t tray. b . Lower the outp ut tray ❑ Lower the outp ut tray and pull out the tray extender. Load media 17 Paper basics[...]

c . Slide paper-width guide to the left ❑ Slide paper-wi dth guide to the left. d . Load paper. ❑ Insert st ack of paper into input tray with short ed ge forward and pr int side up. ❑ Slide stack of paper d own until it stops. ❑ Slide paper-w idth guide t o the right unt il it stops at edge of paper. Chapter 4 18 Paper basics Paper basics[...]

Load small- size paper a . Raise the inpu t tray ❑ Raise the inpu t tray. b . Lower the outp ut tray ❑ Lower the outp ut tray and pull out the tray extender. Load media 19 Paper basics[...]

c . Slide paper-width guide to the left. ❑ Slide paper-wi dth guide to the left. d . Load paper. ❑ Insert stack o f photo paper with short edge d own and print side up. ❑ Slide stack of pa per forward until i t stops. NOTE: If the photo pa per you are using has perforat e d tabs, loa d photo paper so that tabs are on t op. ❑ Slide paper-w i[...]

Load envelope s a . Raise the inpu t tray ❑ Raise the inpu t tray. b . Lower the outp ut tray ❑ Lower the outp ut tray and pull out the tray extender. c . Slide paper-w idth guide t o the left. ❑ Slide paper-wid th guide to t he left. Load media 21 Paper basics[...]

❑ Remove all pape r from the main in put tray. d . Load envelopes. ❑ Insert on e or more envelo pes into far-righ t side of the inp ut tray. The side to be printed o n should face up. The flap sh ould be on the left side and facing down. ❑ Slide stack of e nvelopes do wn until it stops. ❑ Slide paper-wi dth guide to the ri ght against sta c[...]

5 Work with cartridges • Check the e stimat ed ink le vels • Order ink supplies • Replace the cartridges • Use single-ca rtridge mode • Cartridge warranty information Check the estimated ink levels You can easily check the in k supply level to det ermine how soon you might need to replace a cartridg e. The ink supp ly level shows an est i[...]

Order ink supplies Before ordering cart ridges, locat e the correct cartridge number. The cartridge n umber is printed on t he label of the cartridge. If an old cartridge is not available, you can find t he number on the printer a nd in the print er software Locate the cartridg e number on the pr inter ▲ The cartrid ge number is locate d inside t[...]

Replace the cartridges To replace the cartri dges 1. Check po wer. 2. Load paper. 3. Remove cartridge. a . Open cartri dge door. Wait for print carriag e to move to center o f the product. b . Press down to rele ase cartridge, the n remove it from slo t. Replace the cartridges 25 Work with cartridg es[...]

4. Insert new cartridge. a . Remove cartridge f rom packaging. b . Remove plastic t ape using pink pull tab. c . Slide cartridge into slot until it clicks into place. Chapter 5 26 Work wi th cartridge s Work with cartridges[...]

d . Close cartridg e door. 5. Align cartridges. Related topics • Choose the ri ght cartridges • Order ink supplies Use single-cartri dge mode Use the single-cartri dge mode to o perate the H P Printer with o nly one print cartridge. Th e single-cartridge mode is initiated when a print cart ridge is removed from t he print cart ridge carriage. D[...]

During the wa rranty period the product is cove red as long as t he HP ink is no t depleted and the end of warranty date has not been reached . The end of warranty d ate, in YYYY/ MM/DD forma t, may be found o n the product as in dicated: For a cop y of the HP Li mited Warr anty Statemen t, see the printed documenta tion that came with the p roduc [...]

6 Connectivity Add the HP Printer to a network • WiFi Protected Setup (WPS) • Alternative W ireless Connecti on Method • USB Connection WiFi Protected Setup (WPS) To connect th e HP Printer to a wireless net work using WiFi Protected Setup (WPS), you will need th e following: ❑ A wireless 802.11 netw ork that inclu des a WPS-enab led wirele[...]

❑ Enter the PIN o n WPS-enabled ro uter or ot her networkin g device. ❑ Follow the on-scree n instructions on the printer display. NOTE: The product begins a t imer for approxima tely two minutes i n which the PIN needs to b e entered on the ne tworking devic e. 2. View the anima tion for this topic. Alternat ive Wireless Connecti on Method To [...]

To enable printe r sharing on a Windows com puter ▲ Refer to the user guide t hat came with your computer or see the Wi ndows onscreen Help. Tips for setting up and using a networked printer Use the followi ng tips to set up and use a networ ked printer: • When setting up t he wireless networked p rinter, make sure you r wireless ro uter or acc[...]

Chapter 6 32 Connectivity Connectivity[...]

7 Solve a problem This section co ntains the follo wing topics: • Improve print quality • Clear a paper jam • Unable to p rint • Networkin g • HP support Click here to go on line for m ore info rmation . Improve print quality 1. Make sure you are using g enuine HP ca rtridges. 2. Check the print propert ies to make sure you have selected [...]

streaks in the color an d black boxes, or no in k in portions of th e boxes, then automati cally clean the ca rtridges 6. Clean the cartri dges automati cally, if th e diagnostic page shows ste aks or missing portions of the col or and black boxes. To clean the cartridges automaticall y a . Load letter or A4 un used plain wh ite paper int o the inp[...]

Clear a paper jam Clear a paper jam. To clear a paper jam 1. Press the cancel button to try to clear the j am automati cally. If t his does not work, th e paper jam wi ll need to be cleared manu ally. 2. Locate the paper jam Input tray If the paper jam i s located near the back i nput tray, pull the paper gentl y out of the input tray. Output tray [...]

Inside of pr inter • If the p aper jam is locate d inside the pri nter, open the cl eanout door located on the bottom of the printer. Press tabs on both sides of the cleanout door. • Remove j ammed paper. • Close the cl eanout door. G ently push the do or towards the prin ter until b oth latches snap into place. 3. Press the OK button on the [...]

Unable to print Make sure that the printer is tu rned on and tha t there is paper in the tray. If you are still unable to pri nt, try the foll owing in or der: 1. Check for error messages and resolve. 2. Disconnect an d reconnect t he USB cabl e. 3. Verify that the product is not paused or offline. To verify that the product is not paused or offlin[...]

5. Restart t he print sp ooler. To restart the prin t spooler NOTE: HP provides a Printer D iagnostic Utility t hat can automatically fix t his issue. Click here to go onli ne for more inform ation . Otherwi se, follow the steps below. a . Depending upon your operating system, do one of the following: Windows 7 • From the Wind ows Start menu, cli[...]

6. Restart the com puter. 7. Clear the prin t queue. To clear the pri nt queue NOTE: HP provides a Pri nter Diagnostic U tility that can automa tically fi x this issue. Click here to go o nline f or more info rmation . Othe rwise, follow th e steps below. a . Dependin g upon your operat ing system , do one of the foll owing: • Windows 7 : From th[...]

lights are still bli nking, then one or bot h cartridges may be defect ive. To determine if one cartridge is def e ctive do the followin g: 1. Remove black cartri dge. 2. Close cartridge door. 3. If the On light blinks, the tri-color cartrid ge should be replaced . If the On l ight does not blink, replace the black cartridge. Prepare the trays Open[...]

• Learn how to cha nge from a USB t o wireless connection. Click here to g o online fo r more information. • Learn how to wo rk with your firewall an d anti-virus programs during printer setup. Click here to go onlin e for more informat ion. HP support • Register the product • Support process • HP support b y phone • Additional warrant [...]

Placing a call Call HP support whi le you are in front of the computer a nd the produ ct. Be prepared to provide t he follow ing info rmation: • Product name (HP Deskjet 3 000 J310 serie s) • Model num ber (located inside the cart ridge door) Model No. xxxxx HP Ink Cartridge Product No. xxxxxx xx • Serial num ber (located on th e back or bott[...]

8 Technical information The technical specifica tions and international r egul atory infor mation for the HP Printer are provide d in this section. For additional specifications, see the printed documentation that came with the HP Printer. This section contains the following topics: • Notice • Specifications • Environmental product stewardshi[...]

Envelopes: Up to 5 Index cards: Up to 10 Photo paper sheets: Up to 10 Paper size For a complete list of supported media sizes, see the printer software. Paper weights Plain Paper: 64 to 90 g/m² (16 to 24 lb) Envelopes: 75 to 90 g/m² ( 20 to 24 lb) Cards: Up to 200 g/m² (110-lb inde x maximum) Photo Paper: Up to 280 g/m² (75 lb) Print specificat[...]

Acoustic informat ion If you have Internet access, you can g et acousti c information from the HP Web site. Go to: www.hp.com/support . Environmental product steward ship program Hewlett-Packard is committed to providing qua lity products in an environmentally so und manner. Design for recycling has been incorporated in to this product. The nu mber[...]

conserves resour ces by reselling some of its mo st popular products. For more information regarding recycling of HP products, please visit: www.hp.com/hpinfo/globalciti zenship/environment/recycle/ HP inkjet supplies recycling program HP is committed to protecting the environmen t. The HP Inkjet Supplies Recycling Program is available in many coun[...]

Disposal of waste equipment by users in p rivate households in the European Union Disposal of Waste Equipment by Users in Private Households in the European Union This sy mbol on the product or on its pac kaging indicates that this pr oduct must not be disposed of with y our other household wa ste . Instead, it is y our responsibility to dispose of[...]

1907/2006 of the European Parliament and the Council) . A chemical information repor t for this product can be found at: www .hp.com/go/reach . Toxic and hazardous su bstance table Regulato ry notices The HP Printer meets product require ments fr om regulatory agencies in your country/region. This section contains the following topics: • Regulato[...]

FCC statemen t FCC sta tement The Unit ed States F ederal C ommunications C ommission (in 4 7 CFR 1 5 . 1 05 ) has spec ified that the follo w ing notice be br ought to the attention o f user s of this product . This eq uipment has been tes ted and found to compl y with the limits f or a Clas s B digital dev ice , pursuant to P ar t 1 5 of the FCC [...]

Notice to users in Japa n about the power cord Chapter 8 50 Technical informatio n Technical information[...]

HP Deskjet 3000 J310 series declaration of conformity DECLARATION OF CONFORMITY according to ISO /IEC 17050-1 and EN 1 7050-1 DoC #: VCVRA-1005-0 1 Supplier's Name: Hewlett-Packard Company Supplier's Address: declares, that the product SE 34 th Product Name and Model: HP Deskjet 3000 printer J310 series Street, Vancouver, WA 98683-8 906, [...]

European Un ion Regulato ry Notice European Union Regulatory Notice Products bearing the CE marking comply with the following EU Directives:  Low V oltage Directive 2006/95/EC  EMC Directive 2004/108/EC  EuP Directive 2005/32/EC CE compliance of this product is valid only if powered with the correct CE-marked AC adapter provided by HP . If[...]

Exposure to rad io frequency radiation Exposure to radio frequency radia tion Cau tion The r adiated output po wer of this de vi ce is far belo w the FCC r adio fr equency e xposur e limits. Nev ertheless, the de vice shall be u sed in such a manner that the potenti al for h uman contact during nor mal operation is minimi z ed. This pr oduct and an[...]

Europea n Union re gulato ry notice Products with 2.4-GHz wireless LAN devices France L'utilisation de cet equipement (2.4 GHz Wireless LAN) est soumise a certaines restrictions: Cet equipement peut etre utilise a l'interieur d'un batiment en utilisant toutes les frequences de 2400 a 2483.5 MHz (Chaine 1-13). Pour une utilisation en [...]

Index A after the support period 42 C customer support warranty 42 E environment Environmental product stewardship program 45 environmental specifications 43 I interface card 29, 30 N network interface card 29, 30 P paper recommended types 15 phone support 41 phone support period period for support 41 print specifications 44 R recycle ink cartridge[...]

56 Index[...]