HP ProLiant DL120 G9 manual

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Table of contents for the manual

  • Page 1

    HP Pr oL ian t DL1 20 Gen9 S er v er Us er Gui de Abstract This document is for the person wh o installs, administers, and troubleshoots ser vers and storage systems. HP assumes yo u are qualified in t he servicing of comp uter equipment and t rained in recognizing haza rds in products with hazardo us energy levels. Part Number: 781878 - 001a Decem[...]

  • Page 2

    © Copyright 2014 Hewlett- Packard Development Company, L.P. The information contained herei n is subject to change without notic e. The only warranties for HP pr oducts and services are set forth in t he express warranty statements accompanyin g such products and services. Nothing herein should be construed as constituting an ad ditional warranty.[...]

  • Page 3

    Contents 3 Con tents Compo nent identification ............................................................................................................... 7 Front panel co mponents ............................................................................................................................. 7 Front panel LEDs and but tons .......[...]

  • Page 4

    Contents 4 Security bezel option ............................................................................................................................... 37 Drive options .......................................................................................................................................... 37 Drive installati on guidelines[...]

  • Page 5

    Contents 5 Erase Utility .................................................................................................................................. 89 Scripting Toolkit for Windows and Linux ..................................................................................................... 90 HP Service Pa ck for ProLiant ................[...]

  • Page 6

    Contents 6 Acronyms and abbreviatio ns ...................................................................................................... 116 Documentation feedback ........................................................................................................... 121 Index ...............................................................[...]

  • Page 7

    Component identificati on 7 C om ponen t i dentif i cati on Front p anel com ponents • Four LFF drive m odel Item Description 1 Optical drive ( optional) 2 Serial label pul l tab* 3 USB 2.0 conne ctor 4 LFF drives *The serial nu mber/iLO informa tion pull tab is d ouble - sided. The top side shows the server serial number and the customer asset t[...]

  • Page 8

    Component identificati on 8 Front panel LEDs and b uttons • Four LFF drive m od el Item Description Status 1 UID button/LED* Solid blue = Activated Flashing blue: • 1 Hz/cycle per sec = Remo te management or firmware upgrade in progress • 4 Hz/cycle per sec = iLO manual reboot sequ ence initiated • 8 Hz/cycle per sec = iLO manual reboot seq[...]

  • Page 9

    Component identificati on 9 • Eight SFF drive mod el Item Description Status 1 Power On/Standb y button and system power LED* Solid green = System on Flashing green (1 Hz/cycle per sec) = Performing power on sequence Solid amber = System in standby Off = No power p resent 2 Health LED* Solid g reen = Normal Flashing green (1 Hz/cycle per sec ) = [...]

  • Page 10

    Component identificati on 10 Subsystem LED behavior System board PCIe slots 7 flashes Power backpl ane or stor age backplane 8 flashes Power supply 9 flashes R ear panel comp onents Item Description 1 Slot 3 PCIe 3 x8 (8, 4, 1)* 2 Slot 2 PCIe 3 x8 (8, 4, 1) 3 Slot 1 PCIe3 x16 (16, 8, 4, 1 ) 4 Non - hot - plug power supply 5 Power suppl y blank (bay[...]

  • Page 11

    Component identificati on 11 Item Description Status 1 UID LED Solid blue = Activated Flashing blue: • 1 Hz/cycle per sec = Remote management or firmware upg rade in progres s • 4 Hz/cycle per sec = iLO manual reboot sequence initiated • 8 Hz/cycle per sec = iLO manual reboot sequence in progress Off = Deacti vated 2 NIC link LED Green = Netw[...]

  • Page 12

    Component identificati on 12 System boar d components Item Description 1 Primary PCIe ris er board connector* 2 TPM connector 3 System battery 4 SATA connector 5 Storage back up power connector for PC Ie slots 1 - 2* 6 Secondary PCIe riser slot* 7 MicroSD slot 8 Storage back up power connector for PC Ie slot 3* 9 System maintenance switch 10 NMI he[...]

  • Page 13

    Component identificati on 13 D IMM slot locations DIMM slots are num bered sequentia lly (1 through 8). The supp orted AMP modes use the let ter assignment s for population guid elines. The ar row poin ts to the front of the serv er. S ystem maintenan ce switch Position Default Function S1 Off Off = iLO 4 security is enabled. On = iLO 4 securit y i[...]

  • Page 14

    Component identificati on 14 CAUTION: Clearing CMOS and/ or NVRAM deletes configuration information. Be sure to properly configur e the server or data loss could oc cur. IMPORTANT: Before using the S7 switch to cha nge to Legacy BIOS Boot Mode, be sure the HP Dynamic Smart Array B 140i Co ntroller is disabled. Do not use the B140i controller wh en [...]

  • Page 15

    Component identificati on 15 When a drive is co nfigured as a part of an array and c onnected to a pow ered - up controller, the drive LEDs indicate the condit ion of the drive. Item LED Status Definition 1 Locate Solid blue The drive i s being identifie d by a host applicatio n. Flashing blue The d rive carrier firmware is being upda ted or requir[...]

  • Page 16

    Component identificati on 16 Fan locations[...]

  • Page 17

    Operations 17 Oper ati ons P ower up the server 1. Connect each power cord to the serv er. 2. Connect each power co rd to the power source. 3. Press the Power On/Standby button. The server ex its standby mo de and applies full p ower to the system . The system pow er LED changes fro m amber to green. P ower down the server Before powering down the [...]

  • Page 18

    Operations 18 WARNING: To reduce the risk of p ersonal injury, be careful when pres sing the server rail - release latches and sliding t he server into the rack. The sl iding rails could pinch your f ingers. 1. Do one of the following: o In a server th at uses thumbscr ew rack ears, l oosen the captiv e thumbscrew s that secure the s erver faceplat[...]

  • Page 19

    Operations 19 To access t he front panel components, unlock and then remove the security bezel. Remove the acc ess panel WARNING: To reduce the risk o f personal inj ury from hot surfa ces, allow the d rives and the internal system components to cool before touchi ng them. CAUTION: Do not operate the server for long periods with the acces s panel o[...]

  • Page 20

    Operations 20 If the access panel latch is lo cked, use a T - 15 Torx screw driver to unlock the latch. I nstall the acc ess panel 1. Place the access panel on top of t he server with the access panel latch open. A llow the panel to extend past the rear of the server by approximately 1 .25 cm (0.5 inch). 2. Close the acces s panel latch. The access[...]

  • Page 21

    Operations 21 5. Remove the ai r baffle. Install the ai r baffle CAUTION: For proper cooling, do not op erate the server without the a ccess panel, baffles, expansion s lot covers, or bla nks installed. If the server suppor ts hot - plug component s, minimize the amount of time the access panel is o pen. To install the component: 1. In stall the ai[...]

  • Page 22

    Operations 22 4. Power up the serv er (on page 17 ). Remove the PCI riser cage CAUTION: To prevent damag e to the server or expans ion boards, power down the s erver, and disconnect all power cords before removi ng or installing the PCI riser ca ge. 1. Power down the server (on page 17 ). 2. Remove all power: a. Disconnect each power cord fr om the[...]

  • Page 23

    Operations 23 o Primary PCI riser cage o Secondary PCI ris er cage Retain the ca ge and screws for future use. I nstall the PCI r iser cage CAUTION: To prevent damag e to the server or expans ion boards, power down the s erver, and disconnect all power cords before removi ng or installing the PCI riser cage. To install the component:[...]

  • Page 24

    Operations 24 1. Align the PCI riser board with the corresponding connectors on the system board, and the n press down the PCI riser cage. 2. If installing the secondary PCI riser cage, remov e the PCI blank. Retain the blank and screws for future use. 3. Align the PCI riser board wit h the corresponding connectors on the s ystem board, and then pr[...]

  • Page 25

    Operations 25 4. Tighten the two screws to secure the c age. 5. Install the access panel (on page 20 ). 6. Do one of the following: o Slide the server into the rack. o Install the server into the rack (" Installi ng the server into the rack " on pag e 30 ). 7. Power up the serv er (on page 17 ).[...]

  • Page 26

    Setup 26 S etup O ptional installa tion services Delivered b y experienced, certified engin eers, HP Care Pack services help y ou keep your serve rs up and running with support packages tailored specifically for HP ProLiant systems. HP Care Packs let you integrate both hardware and so ftware support in to a single package . A number of se rvice lev[...]

  • Page 27

    Setup 27 • Leave a minimum cl earance of 63.5 cm (25 inches ) in front of the rack. • Leave a minimum clear ance of 76.2 cm (30 inc hes) b ehind the rack. • Leave a minimum c learance of 121.9 cm (48 inches) from the back of the rack to the back of another rack or row of racks. HP servers draw in cool air through the front and expel warm air [...]

  • Page 28

    Setup 28 P ower require ments Installation of this eq uipment must comply wit h local and regional electri cal regulations governin g the installation of information technology equipment by licensed elec tricians. This equipment is designed to operate in insta llations covered by NFP A 70, 1999 Edition (Nation al Electric Code) and NFPA - 75, 1992 [...]

  • Page 29

    Setup 29 WARNING: This server is ver y heavy. To reduce t he risk of persona l injury or da mage to the equipment: • Observe local occu pational health and safety r equirements and guideli nes for manual material handling. • Get help to lift and s tabilize the product during in stallation or removal, especially when the product is not fas tened[...]

  • Page 30

    Setup 30 WARNING: When insta lling a server in a telco rack, be sure that th e rack frame is a dequately secured at the top and bottom to the bui lding structure. I dentifying t he contents of the server shi pping carton Unpack the server shipping carton and locate the materials and documentation necessary for installing the server. All the rack mo[...]

  • Page 31

    Setup 31 WARNING: This server is ver y heavy. To reduce t he risk of persona l injury or da mage to the equipment: • Observe local occu pational health and safety r equirements and guideli nes for manual material handling. • Get help to lift and stabilize the product during in stallation or removal , especially when the product is not fas tened[...]

  • Page 32

    Setup 32 d. Position the power cord inside the clip, and then close the clip. e. Slide the clip forwa rd until it is flush agai nst the edge of the power cord plug. For a server using a hot - pl ug power supply: 4. To prevent accidental power cord disconnection when sliding the server in and out of the rack, secure the power cord in the hook - and [...]

  • Page 33

    Setup 33 b. Bend the plug end of the p ower cord in the position shown in the following image. c. Secure the power cord in the hook - an d - loop strap a s shown in the following imag e. 5. Employ best prac tices to route and manage th e power cords and other cable s in the server rear panel. IMPORTANT: When using cable m anagement arm com ponents,[...]

  • Page 34

    Setup 34 WARNING: To reduce the risk of electric shock or damage to the equipment: • Do not disable the power cord grounding plug. The g rounding pl ug is an important safety feature. • Plug the power cord int o a grounded (earthed ) electrical outlet that is eas ily accessible at all times. • Unplug the power cord from the power supply to di[...]

  • Page 35

    Setup 35 2. Press the Power On/Standby button. 3. During the initial boot : o To modify the server configu ration ROM default settings, p ress F9 when prompted from the start up sequence to enter the HP UEFI System Utilities. By def ault, the HP UEFI System Utilities runs in the English langua ge. o If you do not need to modify the server configura[...]

  • Page 36

    Setup 36 R egistering the ser ver To experien ce quicker serv ice and more efficient supp ort, regist er the product a t the HP Product Registration website ( http://register.hp.com ).[...]

  • Page 37

    Hardware options installation 37 H ar d w ar e opti o ns inst allati on Introduction If more than one opt ion is being installed, read the installation instr uctions for all the hard ware options and identify simila r steps to streamline the ins tallation process. WARNING: To reduce the risk o f personal inj ury from hot surfa ces, allow the d rive[...]

  • Page 38

    Hardware options installation 38 IMPORTANT: The boot o rder settings, fir mware version s, and any addition al HP software, including the HP Smart Array SAS license ke y, are stored in the system board. Transfer this information to the new system board to ensure normal server operation when the system board is rep laced. For more informa tion about[...]

  • Page 39

    Hardware options instal lation 39 5. Remove the two metal brackets from the drive car rier. 6. Install the drive in the carrier. 7. Install the drive. CAUTION: To preve nt improper cooling and thermal damage, do not o perate the server unless all bays are popul ated with either a componen t or a blank. 8. If removed, in stall the securi ty bezel. 9[...]

  • Page 40

    Hardware options installation 40 Installing a hot - plug drive CAUTION: To preve nt improper cooling and thermal damage, do not o perate the server unless all bays are popul ated with either a compo nent or a blank. To install the component: 1. If installed, remove t he security beze l (" Remove the security beze l (optional) " on page 18[...]

  • Page 41

    Hardware options installation 41 To configur e arrays, see th e HP Smart Sto rage Administrator User Guide on the HP we bsite ( http://www.hp.com/go/smartstorage/docs ). D rive cab le options Use these drive cable options to install an HP Host B us Adapter or an HP Smart Array Controller board option. For more informa tion about product features, s[...]

  • Page 42

    Hardware options installation 42 12. Route the Mini - SAS c ables alongside the system board and connect the connectors to the drive backplane. o H240 Host Bus Adapter to the 4 LFF drive backplane o H240 Host Bus A dapter to the 8 SFF drive bac kplane[...]

  • Page 43

    Hardware options installation 43 o P440 Smart Array Contr oller to the 4 LF F drive backplane o P440 Smart Array Contr oller to the 8 SFF drive ba ckplane 13. Connect the rest of the drive cables required in this drive configuration. For more information, see " Storage cabling (on pag e 75 )." 14. Install the access panel (on page 20 ). 1[...]

  • Page 44

    Hardware options installation 44 C ontroller options The server shi ps with an embedded HP D ynamic Smart Array B140i Controller. Fo r more information a bout the controller and its feature s, see the HP Dynamic Smart Array B140 i RAID Controller User Guide on the HP website ( http://www.hp.com/go/smartstorage/docs ). Upgrade options exi st for an [...]

  • Page 45

    Hardware options installation 45 To install the component: 1. Power down the server (on page 17 ). 2. Remove all power: a. Disconnect each power cord fr om the power source. b. Disconnect each po wer cord from th e server. 3. Do one of the following: o Extend the server from the rack (o n page 17 ). o Remove the s erver from the r ack (on page 18 )[...]

  • Page 46

    Hardware options installation 46 b. Install the cache module on the storage controller. 7. Install the storage controller. H240 and P440 cards can on ly be installed in slot 1 of the p rimary PCI riser cage. 8. If you i nstalled a cache module on the s torage controller, connect the cache module cable to the sys tem board connector. For cache modul[...]

  • Page 47

    Hardware options installation 47 2. Remove all power: a. Disconnect each power cord fr om the power source. b. Disconnect each po wer cord from th e server. 3. Do one of the following: o Extend the server from the rack (o n page 17 ). o Remove the s erver from the r ack (on page 18 ). 4. Remove the acces s panel (on page 19 ). 5. Install the HP Sma[...]

  • Page 48

    Hardware options installation 48 4. Remove the acc ess panel (on page 19 ). 5. Remove the optic al drive blank Retain the blank for future use. o Four - bay LFF configuration o Eight - bay SFF configuration 6. Install the optical drive into the bay.[...]

  • Page 49

    Hardware options installation 49 o Four - bay LFF configuration o Eight - bay SFF configuration After sliding in the op tical drive, be sure to secur e the drive with the screw. 7. Connect the optical drive cable to the optical dr ive. 8. Route the optical drive cable thro ugh the cable clip and connect the cable to t he system board SATA connector[...]

  • Page 50

    Hardware options installation 50 o Four - bay LFF configuration o Eight - bay SFF configuration 9. Install the access panel (on page 20 ). 10. Install the server into the rack (" Installing the server into the rack " on page 30 ). 11. Pow er up the server (on page 17 ). R edundant fan op tion To provide suffic ient airflow to the system i[...]

  • Page 51

    Hardware options installation 51 Fan population guidelines To provide su fficient airf low to the system if a fan fails, the ser ver supports red undant fans. Configuration Fan bay 1 Fan bay 2 Fan bay 3 Fan bay 4 Fan bay 5 Non - redundant Fan Fan Blank Fan Blank Redundant Fan Fan Fan Fan Fan • In the redundant fan mode: o If one fan rotor fails, [...]

  • Page 52

    Hardware options installation 52 6. To determine whic h fan blanks need to be remo ved to install the additi onal fans, see "Fan popu lation guidelines." 7. Remove the fan blank. 8. Install the fan. CAUTION: The fan do es not have a fan gu ard. Special attention i s needed when removing or installing the fan to prevent finger injury. 9. C[...]

  • Page 53

    Hardware options installation 53 o Slide the server into the rack. o Install the server into the rack (" Installi ng the server into the rack " on pag e 30 ). 13. Pow er up the server (on page 17 ). M emory options IMPORTANT: This server does not support mixing LRDIMMs and RDIMMs. Attempting to mix any combination of these DIMMs can cause[...]

  • Page 54

    Hardware options installation 54 The memory sub system in this serv er is divided in to c hannels. The processor s upports four channels, and each channel support s two DIMM slots. Channel Population order Slot number 1 A E 1 2 2 B F 3 4 3 C G 8 7 4 D H 6 5 For the locati on of the slot numb ers, see " DIMM slot locations (on page 13 )." [...]

  • Page 55

    Hardware options installation 55 D IMM identification To determine DIMM character istics, use the label attached to the DIMM and the following illustration and table. Item Description Definition 1 Capacity 8 GB 16 GB 32 GB 2 Rank 1R = Single - rank 2R = Dual - ra nk 4R = Quad - rank 3 Data width x4 = 4 - bit x8 = 8 - bit 4 Memory genera tion DDR4 5[...]

  • Page 56

    Hardware options installation 56 Advanced Memory Protection options are con figured in the BIOS/Pla tform Confi guration (RBSU). If the requested AMP mode i s not supported by the ins talled DIMM configuratio n, the server boots in Advance d ECC mode. For m ore information, see the HP UEFI System Utilities User Guide for H P ProLiant Gen9 Servers o[...]

  • Page 57

    Hardware options installation 57 For more infor mation about serv er memory, see t he HP website ( http://www.hp.com/go/memory ). The DIMM speed s supported in this serve r are listed in the followin g table: Populated slot s (per channel) Rank Speeds supported (M T/s) 1 Single, dual, or quad - rank 213 3 2 Single, dual, or quad - rank 213 3 A dvan[...]

  • Page 58

    Hardware options installation 58 6. Install the DIMM. 7. Install the access panel ( on page 20 ). 8. Do one of the following: o Slide the server into the rack. o Install the server into the rack (" Installi ng the server into the rack " on pag e 30 ). 9. Power up the serv er (on page 17 ). After installing th e DIMMs, to configure m emory[...]

  • Page 59

    Hardware options installation 59 6. Remove the P CI riser cage. Retain the ca ge and screws for future use. 7. Remove the bl ank from the FLex ibleLOM slot of the riser cage. 8. Install the component: a. Firmly seat the F lexibleLOM into the slot.[...]

  • Page 60

    Hardware options installation 60 b. Tighten the T - 15 screw to secure the com ponent. 9. Align the PCI ris er board with the corresponding connector on the s ystem board, and then press down the rise r cage. 10. Tight e n the two screws to secure the assembly. CAUTION: To preve nt improper cooling and thermal damage, do not o perate the server unl[...]

  • Page 61

    Hardware options installation 61 PCIe x8 Full - heigh t riser option CAUTION: To preve nt improper cooling and thermal damage, do not o perate the server unless all PCI slots have eith er an expansion slot cover or an exp ansion board installed. For more informa tion about product features, spe cifications, options, configurations, and compatib ili[...]

  • Page 62

    Hardware options installation 62 6. Rem ove the slot cover from the riser c age. 7. Install the expansion board. 8. Align the PCI ris er board with the corresponding connector on the s ystem board, and then press down the rise r cage.[...]

  • Page 63

    Hardware options installation 63 9. Tighten the two screws to secure the c age. 10. Install the access panel (on page 20 ). 11. Install the server into the rack (" Installing the server into the rack " on page 30 ). 12. Pow er up the server (on page 17 ). E xpansion boa rd options The server has both full - height/half - length and low - [...]

  • Page 64

    Hardware options installation 64 o Slot 1 (If a secondary PCI riser cage is installed, remove the secondary cage b efore removing the primary riser blank .) o Slot 2 o Slot 3 7. Install the expansion board.[...]

  • Page 65

    Hardware options installation 65 o Slot 1 (If a secondary PCI riser cage is installed, remove the secondary cage b efore installing the expansion board into slot 1.) o Slot 2 o Slot 3[...]

  • Page 66

    Hardware options installation 66 8. Align the PCI riser board with the corresponding connector on the syste m board, and then press down the rise r cage. 9. Tighten the two screws to secu re the cage. IMPORTANT: The server does not p ower up if the PCI riser cage is not sea ted properly. 10. Install the access panel (on page 20 ). 11. Install the s[...]

  • Page 67

    Hardware options installation 67 b. Disconnect a ll server cables that block access to the power supply cables and s crews. c. Disconnect all powe r supply cables from the system board and drive c age. 6. Remove the existing power supply. 7. Remove all other components specifically ass ociated with the removed pow er supply. 8. Install the R PS bac[...]

  • Page 68

    Hardware options installation 68 a. Remove the power supply blank . b. Install a hot - plug power input modu le into power supply bay 2. 11. Re connect all server cables that were disconnected to ac cess the removed powe r supply. 12. Reinstall all server components that wer e removed to access the re moved power supply. CAUTION: To preve nt improp[...]

  • Page 69

    Hardware options installation 69 To install the component: 1. Power down the serv er (on page 17 ). 2. Remove all power: a. Disconnect each power cord fr om the power source. b. Disconnect each po wer cord from th e server. 3. Do one of the following: o Extend the server from the rack (on page 17 ). o Remove the s erver from the r ack (on page 18 )[...]

  • Page 70

    Hardware options installation 70 7. Remove the sl ot cover from the rise r cage. 8. Install the GPU into the GPU rise r slot. 9. Align the PCI ris er board with the corresponding connector on the s ystem board, and then press down the rise r cage. 10. Tighten the two screws to secure the cage. 11. Route the power cable through the cable clips, and [...]

  • Page 71

    Hardware options installation 71 12. Install the access panel (on page 20 ). 13. Do one of t he following: o Slide the server into the rack. o Install the server into the rack (" Installi ng the server into the rack " on pag e 30 ). 14. Pow er up the server (on page 17 ). H P Trusted Platform Modu le option For more informa tion about pro[...]

  • Page 72

    Hardware options install ation 72 WARNING: To reduce the risk of personal injury, electric shock, or damage to the equipment, remove the power co rd to remove power from the s erver. The front panel Power On /Standby button does not completely shut off system power. Portions of the power supply and some internal circuitry remain active until AC pow[...]

  • Page 73

    Hardware options installation 73 8. Install the TPM security rivet by press ing the rivet firmly into the system board. 9. Install the sec ondary PCI riser ca ge. (" Install the PCI ri ser cage " on page 23 ) 10. Install the access panel (on page 20 ). 11. Do one of t he following: o Slide the server into the rack. o Install the server in[...]

  • Page 74

    Hardware options installation 74 6. When prompted to save the change in System Utilities, press the Y key. 7. Press the ESC key to exit System Utilities. Then, press the Enter key when prompted to reb oot the server. The server then reboots a second time without user i nput. During this reboot, the TPM setting becomes effective. You can now enable [...]

  • Page 75

    Cabling 75 C abling Cabling overview This section provides guidelines that help you make informe d decisions about cabling the server and hardware options to optimize performance. For information on cabling peripheral comp onents, refer to the white pa per on high - density deployment at the HP website ( http://www.hp.com/products/servers/platforms[...]

  • Page 76

    Cabling 76 • Four - bay LFF non - hot - plug drive ba ckplane connected to the H240 h ost - bus adapter Item Description 1 Drive power cab le 2 Mini - SAS cable Four - bay LFF hot - plug drive cabling • Four - bay LFF drive backplane c onnected to the system boar d Item Description 1 Drive power cab le 2 Mini - SAS cable[...]

  • Page 77

    Cabling 77 • Four - bay LFF drive b ackplane connected to a P440 co ntroller in the low - profile exp ansion slot Item Description 1 Drive power cab le 2 Mini - SAS cable • Four - bay LFF drive backplane c onnected to an H240 adapter i n the low - profile expansion slot Item Description 1 Drive power cab le 2 Mini - SAS cable[...]

  • Page 78

    Cabling 78 Eight - bay SFF hot - plug drive cabling • Eight - bay SFF drive bac kplane connected to the s ystem board Item Description 1 Drive power cab le 2 Mini - SAS cable • Eight - bay SFF drive backplan e connected to a P440 controller in th e low - profile expansion slot Item Description 1 Drive power cab le 2 Mini - SAS cable[...]

  • Page 79

    Cabling 79 • Eight - bay SFF drive bac kplane connected to an H24 0 adapter in the low - profile exp ansion slot Item Description 1 Drive power cab le 2 Mini - SAS cable FBWC cabling Depending on the controller option installed, the actual storage controller connectors might look different from what is shown in this section. • FBWC module cabli[...]

  • Page 80

    Cabling 80 • FBWC module cabling f or storage controller insta lled in PCIe slot 2 • FBWC module cabling f or storage controller insta lled in PCIe slot 3[...]

  • Page 81

    Cabling 81 HP Smart Storage battery cabling HP Power su pply cabling • HP 550 W Power Supply cab ling Item Description 1 16 - pin power supply s ideband sig nal cable 2 24 - pin power supply c able[...]

  • Page 82

    Cabling 82 • HP RPS backplane cabling Item Description 1 16 - pin power supply s ideband sig nal cable 2 24 - pin power supply c able 3 10 - pin RPS cab le for GPU Optical driv e cabling • Four - bay LFF configuration Item Description 1 Drive power cab le 2 Optical dri ve cable[...]

  • Page 83

    Cabling 83 • Eight - bay SFF configuration Item Description 1 Drive power cab le 2 Optical dri ve cable Front I/O cabling • Four - bay LFF configuration Item Description 1 Front I/O cable 2 USB 2.0 connector cable 3 Ambient temperature sensor cable[...]

  • Page 84

    Cabling 84 • Eight - bay SFF configuration Item Description 1 Front I/O cable 2 USB 2.0 connector cable 3 Ambient temperature sensor cable G PU cabling[...]

  • Page 85

    Software and conf iguration utilitie s 85 S o f t w ar e and conf i gur ati on utiliti es Server mode The software and configuration uti lities presented in this section opera te in online mode, offline m ode, or in both modes. Software or configurat ion utility Server mode HP iLO (on page 85 ) Online and Offl ine Active Health System (on page 86 )[...]

  • Page 86

    Software and conf iguration utilitie s 86 Using iLO 4, you can do th e following: • Access a high - performance and secure Integrated Remote Console t o the server from anywhere in the world if you have a net work connection to the serv er. • Use the shared . NET Integrated Remote Cons ole to collaborate with up to four server administra tors. [...]

  • Page 87

    Software and configur at ion utilities 87 HP Active Health System does not collect info rmation about Active Health System users' operations, finances, customers, employees, pa rtners, or data cent er, such as IP add resses, host nam es, user names, an d passwords. HP Active Health System does not parse or c hange operating system data from th[...]

  • Page 88

    Software and conf iguration utilitie s 88 H P Insight Remote Suppor t HP strongly recommends that you register your device for remote support to enable enhanced delivery of your HP Warranty, HP Care Pack Service, or HP contractu al support agreement. HP Insight Remote Support supplements your mon itoring continuousl y to ensure maximum syst em avai[...]

  • Page 89

    Software and conf iguration utilitie s 89 • Intelligent Prov isioning assists with the O S installation proces s by preparing the system for in stalling "off - the - shelf" and HP branded vers ions of operating system sof tware and integrat ing optimized HP ProLiant server support software. • Intelligent Prov isioning provides mainten[...]

  • Page 90

    Software and conf iguration utilitie s 90 • You want to install a new operating system on a server with an exi sting operating system. • You encounter an error when completing the steps of a factory - installed operating system installation. To access the Er ase Uti lity, click the Perfor m Maintenance icon from t he Intelligent Provisionin g h[...]

  • Page 91

    Software and conf iguration utilitie s 91 H P UEFI System Utiliti es The HP UEFI S ystem Utilitie s is embedded i n the system ROM. The UEFI System Utilities enabl e you to perform a wide range of config uration activities, i ncluding: • Configuring s ystem devices and insta lled options • Enabling and dis abling system features • Displaying [...]

  • Page 92

    Software and conf iguration utilitie s 92 The new boot option is appended to the boot orde r list. When you select a file, you are prompted to enter the boot option description (which is then displayed in the Bo ot menu), as well as any optional data to be passed to an .EFI appl ication. • Boot to System Utilities After pre - POST, the boot optio[...]

  • Page 93

    Software and conf iguration utilitie s 93 E mbedded UEFI shell The system B IOS in all HP ProLian t Gen9 server s includes an Emb edded UEFI Shell in the ROM. The UEF I Shell environment provides an API, a co mmand line prompt, and a s et of CLIs that allow s cripting, file manipulation, and system information. These features enhance the capabiliti[...]

  • Page 94

    Software an d configura tion utilities 94 U tilities an d features H P Smart Storage Administrator HP SSA is a conf iguration and management too l for HP Smart Array cont rollers. S tarting with HP ProLiant Gen8 servers, HP SSA repl aces ACU with an enhanced GUI and additional c onfiguration features. HP SSA exists in three interface formats: the H[...]

  • Page 95

    Software and conf iguration utilitie s 95 • Auto (default) — If configured in Auto Mod e, USB 3.0 capable dev ices operate at USB 2.0 speed s in the pre - boot environment and during boot. Wh en a USB 3.0 capable OS USB dri ver loads, USB 3.0 devices transit ion to USB 3.0 speeds. Th is mode provides comp atibility with operat ing systems that [...]

  • Page 96

    Software and conf iguration utilitie s 96 U pdating firmware or System ROM Multiple meth ods exist to update the firmware or System ROM: • HP Service Pack for ProLiant (on page 90 ) • FWUPDATE utility (on page 96 ) • FWUpdate command from wi thin the Embedded UEFI she ll (on page 96 ) • Firmware Update applic ation in System Utili ties (on [...]

  • Page 97

    Software and conf iguration utilitie s 97 6. Change to the file system that contains the System ROM Flash Binary component for your server. Enter one of the fsx fil e systems avail able, su ch as fs0 or fs1 , and press Enter . 7. Use the cd command to change from the current directory to the directory that contains the binary file. 8. Enter fwupdat[...]

  • Page 98

    Software and conf iguration utilitie s 98 If you do not use Intelligent P rovisioning to install an OS, driv ers for some of the new hardwa re are require d. These drivers, as well as other option drivers, ROM images, and value - add software can be downloade d as part of an SPP. If you are inst alling driver s from SPP, be sure t hat you are using[...]

  • Page 99

    Software and conf iguration utilitie s 99 H P operating systems and virtualization software support for ProLiant server s For information about specific ver sions of a support ed operating sy stem, see the HP web site ( http://www.hp.com/go/ossupport ). H P Technology Ser vice Portfolio Connect to HP for assistance on the journey to the new st yle [...]

  • Page 100

    Troubleshootin g 100 T r ouble shooting T roubleshooting resour ces The H P ProLiant Gen9 Troubleshootin g Guide, Volume I: Troubleshooting pr ovides procedur es for resolving common problems an d comprehensive cours es of action for fault isolat ion and identification, issue resolution, and software maintenance o n ProLiant serv ers and server bla[...]

  • Page 101

    System battery replacement 101 S y st em batter y r e placement If the server no longe r automatically displays the correct date and time, then replace the battery that pro vides power to the real - time clock. Under norm al use, battery life is 5 to 10 years. WARNING: The compu ter contains an internal lit hium manganese dioxide, a vanadi um pento[...]

  • Page 102

    System battery replacement 102 IMPORTANT: Replacing the syst em board batter y resets the system RO M to its defa ult configuration. After replacing the battery, use BIOS/Platform Co nfiguration (RBSU) in the UEFI System Utilities (" HP UEFI System Utilities " on page 91 ) to reconfig ure the system. To replace the compon ent: 1. Insert t[...]

  • Page 103

    Regulatory info rmation 103 R egulator y inf or mati on S afety and re gulatory compl iance For safety, environmental, and regulatory info rmation, see Safety and Compliance Informati on for Server, Storage, Power, N etworking , and Rack Products , avai lable at the HP website ( http://www.hp.com/support/Safety - Compliance -EnterpriseProducts ). B[...]

  • Page 104

    Regulatory info rmation 104 Valid date format s include the following: • YWW , where Y indicates the year counting from within each new decade, with 2000 as the starting point. For exam ple, 238: 2 for 2002 and 38 for the w eek of September 9. In addition, 2010 is indicated by 0, 2011 by 1, 2012 by 2, 2013 by 3, and so forth. • YYWW , where YY [...]

  • Page 105

    Electrostatic discharge 105 E lectr os tati c dis c har ge P reventing elec trostatic discharge To prevent damaging the system, be aware of the precautions you need to follow when setting up the system or handling parts. A discharge of static electricit y from a finger or other cond uctor may damage system boards or other stat ic - sensitiv e devic[...]

  • Page 106

    Specifications 106 S pec if icati ons E nvironmental spec ifications Specification Value Temperature range* — Operating 10 ° C to 35 ° C (50 ° F to 95 ° F) Nonoperating - 30 ° C to 60 ° C ( - 22 ° F to 140 ° F) Relative humidity (noncondensing) — Operating Minimum to be t he higher (more mois ture) of - 12°C (10.4°F) dew point or 8% r[...]

  • Page 107

    Specifications 107 Power su pply specificati ons Depending on the installed options and/or the regional loc ation where the server was purchased, the server is configured with one o f the following power supp lies: • HP 550 - W Power Supply (P N 730941 - B21) • HP 800 - W/900 - W Gold AC Power Input Module (PN 7446 89 - B2 1) This module i s su[...]

  • Page 108

    Support and other resources 108 S uppo r t and other r eso ur ces B efore you contact HP Be sure to have the follo wing information available before you call HP : • Active Health S ystem log (HP ProLiant Ge n8 or later products) Download and have av ailable an Active He alth System log for 7 days before the fai lure was detected. F or more inform[...]

  • Page 109

    Support and other resources 109 providers or servi ce partners) identifies th at the repair can be ac complished by the u se of a CSR part, HP wil l ship that part directly to you for re placement. There are two categories of CSR parts: • Mandatory — Parts for which customer self repair i s mandatory. If you reque st HP to repla ce these parts,[...]

  • Page 110

    Support and other resources 1 10 Pour plus d'inform ations sur le programm e CSR de HP, contactez vot re Mainteneur Agrée local. Pour plus d'informat ions sur ce progr amme en Amériq ue du Nord, consu ltez le site Web HP ( http://www.h p.com/go/selfrepair ). R ipar a zi one da parte del c lie nt e Per abbreviare i tem pi di riparazione [...]

  • Page 111

    Support and other resources 111 HINWEIS : Einige Teile sin d nic ht für Custo mer Self Repair ausgelegt. Um den Ga rantieanspruch des Kunden zu erf üllen, muss da s Teil von einem HP Servicepartne r ersetzt werden. Im illustriert en Teilekatalo g sind diese Tei le mit „No“ bzw. „Nein“ gekenn zeichnet. CSR - Teile werden abhä ngig v on de[...]

  • Page 112

    Support and other resources 112 sustitucion es qu e lleve a cabo el cl iente, HP se ha rá cargo de todos los g astos de envío y d evolución de componentes y esco gerá la empresa de transporte que se utilice para dicho servicio. Para obtener más i nformación acerca del prog rama de Reparaciones del pro pio cliente de HP , póngase en contacto [...]

  • Page 113

    Support and other resources 113 Opcional – Peça s c ujo reparo fe ito pelo cliente é opcional. Es sas peças também são pr ojetadas para o reparo feito pelo clien te. No entanto, se desejar que a HP as substitu a, pode haver ou não a cobrança de taxa adicional, depe ndendo do tipo de se rviço de garantia destinado ao pr oduto. OBSERVAÇÃ [...]

  • Page 114

    Support and other resources 114[...]

  • Page 115

    Support and other resources 115[...]

  • Page 116

    Acronyms and abbrevia tions 116 A c r on y ms and abbr e v iati on s ABEND abnormal end ACU Array Configuration Utility AMP Advanced Memory Protec tion API application program i nterface ASHRAE American Society of Hea ting, Refrigerati ng and Air - Conditioning Engineers ASR Automatic Server R ecovery BP backplane CAS column address strobe CSA Cana[...]

  • Page 117

    Acronyms and abbrevia tions 117 DPC DIMMs per cha nnel FAT file allocation ta ble FBWC flash - backed write cache HBA host bus adapter HP SIM HP Systems Insight Manager HP SSA HP Smart Storage Admi nistrator HP SUM HP Smart Update Manag er IEC International Electrotechnical Commission iLO Integrated Lights - Out IML Integrated Management Log ISO In[...]

  • Page 118

    Acronyms and abbrevia tions 118 LRDIMM load reduced dual in - line memory module NMI nonmaskable inte rrupt NVRAM nonvolatile memory OA Onboard Administr ator ODD Optical Disk Drive PCIe Peripheral Component Interconnect Express PDU power distribution unit POST Power - On Self Te st PSU power supply unit RDIMM registered dual in - line memory modul[...]

  • Page 119

    Acronyms and abbr eviations 119 SAS serial attached SCSI SATA serial ATA SD Secure Digital SFF small form fact or SIM Systems Insight Manager SPP HP Service Pack for ProLiant SSD solid - state drive STD standard (DIMM vo ltage) TMRA recommended ambient ope rating temperature TPM Trusted Platform Modu le UEFI Unified Extens ible Firmware Interface U[...]

  • Page 120

    Acronyms and abbrevia tions 120 VCA Version Contr ol Agent VCRM Version Contr ol Repository Manager xHCI Extensible Host Controller Interface[...]

  • Page 121

    Index 121 D oc ument ati on f eedbac k HP is committed to pro viding documentation that meets you r needs. To help us improve the documentati on, send any erro rs, suggestion s, or comments to Documentation Feedback ( mailto:docsfee dback@hp.com ). Include the document title and part number, version number, or the URL when submitting your feedback.[...]

  • Page 122

    Index 122 A access panel, inst all 20 Active Health System 85, 86 ACU (Array Config uration Utility) 94 Advanced ECC memor y 56, 57 Advanced ECC popul ation guidelines 57 Advanced ECC su pport 56 airflow requir ements 26, 27 ambient temperatu re 27, 106 authorized r eseller 105, 108 authorized technician 108 Automatic Server R ecovery (ASR) 94 B ba[...]

  • Page 123

    Index 123 grounding requirem ents 28, 105 H hardware options in stallation 37 health driver 94 help re sources 108 hot - swap fan 51 HP Care Pack Servic es 26, 99 HP Collaborative Su pport 99 HP contact information 108 HP Insight Diagnostics 89 HP Insight Diagnostics survey functionality 89 HP Insight Online 85, 88 HP Insight Online dire ct connect[...]

  • Page 124

    Index 124 R rack ears 30 rack installation 26 rack rail hook - and - loop stra p 34 rack warnings 29 RAID configuration 94 Rapid Deployment Pac k (RDP) 26 rear panel compone nts 10 rear panel LEDs 10 recommended ambient ope rating temperature (TMRA) 27 recovery key 73 redundant fan 50 redundant ROM 95 re- entering th e server serial number 93 regis[...]