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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of IBM 118, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of IBM 118 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of IBM 118. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of IBM 118 should contain:
- informations concerning technical data of IBM 118
- name of the manufacturer and a year of construction of the IBM 118 item
- rules of operation, control and maintenance of the IBM 118 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of IBM 118 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of IBM 118, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the IBM service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of IBM 118.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the IBM 118 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
GUIDE TO FEATURES SurePOS 100 IBM 4613- 108, 118, E08 , E18 Version 2.4 Last update: May 28, 2010 ® Technical Sales Support IBM - Retail Store Solutions P. O. Box 12195, NKYA/307/DD-202 3039 Cornwallis Rd., Research Triangle Park, NC 2 7709 CLICK HERE to see if you have the latest level: http://www-1.ibm.com/support/doc view.wss?&uid=[...]
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Page 2
PICT ORIAL GUIDE to FEA TURES 4613 -108, 1 18 ® Retail Store Solutions TechLine http://www.ibm.com/solutions/retail/store/sup port/ 2 of 13 CONTENTS CONTENTS ....................................................................................................................... ........................................................... 2 [...]
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Page 3
PICT ORIAL GUIDE to FEA TURES 4613 -108, 1 18 ® Retail Store Solutions TechLine http://www.ibm.com/solutions/retail/store/sup port/ 3 of 13 Overview The IBM SurePOS 100 entry level point-of-sale system has a spa c e-saving design that eliminates the need for complex integration. Its innovative, low-power architecture is eco-friendly, whil[...]
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Page 4
PICT ORIAL GUIDE to FEA TURES 4613 -108, 1 18 ® Retail Store Solutions TechLine http://www.ibm.com/solutions/retail/store/sup port/ 4 of 13 Tailgate[...]
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Page 5
PICT ORIAL GUIDE to FEA TURES 4613 -108, 1 18 ® Retail Store Solutions TechLine http://www.ibm.com/solutions/retail/store/sup port/ 5 of 13 FEA TURES FEATURE MFI PN IMAGE DESCRIPTION 4180 system unit WEPOS Full OS Must have 4613-Exx 4120 44V0906 WEPOS Media - Language Packs 4613-Exx models only. FC 4495 is a pre- req 4129 WEPOS Recovery C[...]
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Page 6
PICT ORIAL GUIDE to FEA TURES 4613 -108, 1 18 ® Retail Store Solutions TechLine http://www.ibm.com/solutions/retail/store/sup port/ 6 of 13 FEATURE MFI PN IMAGE DESCRIPTION 5914 44D4000 2x20 VFD Customer Display, RS-232 interface, , Pearl white FRU – Multiple parts – See Hdw Svc Guide Assembly 3 BOTH posts are included i n the Feature[...]
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Page 7
PICT ORIAL GUIDE to FEA TURES 4613 -108, 1 18 ® Retail Store Solutions TechLine http://www.ibm.com/solutions/retail/store/sup port/ 7 of 13 FEATURE MFI PN IMAGE DESCRIPTION 2548 Assigned based on COUNTRY Code 2549 44D4069 Blank 2550 44D4071 US English WITHDRAWN Feb 19, 2010 2555 44D4076 Danish 2556 44D4077 Swedish/Finn ish 2557 44D4078 No[...]
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Page 8
PICT ORIAL GUIDE to FEA TURES 4613 -108, 1 18 ® Retail Store Solutions TechLine http://www.ibm.com/solutions/retail/store/sup port/ 8 of 13 FEATURE MFI PN IMAGE DESCRIPTION 4408 46N4321 New Compact Cash Drawer with One Vertical Till. If you desire additional tills, the legacy tills FC 4775 may be ordere d 4409 46N4328 Also available in 46[...]
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Page 9
PICT ORIAL GUIDE to FEA TURES 4613 -108, 1 18 ® Retail Store Solutions TechLine http://www.ibm.com/solutions/retail/store/sup port/ 9 of 13 FEATURE MFI PN IMAGE DESCRIPTION 4775 10H3330 THIS IS ONLY REQUIRED IF YOU INDEND TO HAVE MORE THAN ONE TILL. FC 4408 INCLUDES One of these FRU 10H3331 Compact CD Vert Till Insert 4770 10H3370 THIS IS[...]
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Page 10
PICT ORIAL GUIDE to FEA TURES 4613 -108, 1 18 ® Retail Store Solutions TechLine http://www.ibm.com/solutions/retail/store/sup port/ 10 of 13 FEATURE MFI PN IMAGE DESCRIPTION 4875 6316718 FRU 6316718 Wide CD Locking Till Cover 4866 42P8020 FRU 42P8025 Euro Till (WIDE DRAWER ONLY) 9001 NA No Printer 4994 NA Thermal Printer (All fonts except[...]
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Page 11
PICT ORIAL GUIDE to FEA TURES 4613 -108, 1 18 ® Retail Store Solutions TechLine http://www.ibm.com/solutions/retail/store/sup port/ 11 of 13 FEATURE MFI PN IMAGE DESCRIPTION 4997 44D4128 WITHDRAWN – NOT Available after Feb 12, 2010 Single Byte Impact Upgrade Kit, ( field only) (contents-- printer, printer ca rd loaded with all fonts exc[...]
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Page 12
PICT ORIAL GUIDE to FEA TURES 4613 -108, 1 18 ® Retail Store Solutions TechLine http://www.ibm.com/solutions/retail/store/sup port/ 12 of 13 LINE CORD FRUs C13 style, Inline, Rated at 10 Amps The Line Cord FRUs are tabulated in th e Hardware Service Manual, Assembly 7 CC/ FC Description FBM FRU Comments 9898 Non-Locking 29P7153 39M5152 Do[...]
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Page 13
PICT ORIAL GUIDE to FEA TURES 4613 -108, 1 18 ® Retail Store Solutions TechLine http://www.ibm.com/solutions/retail/store/sup port/ 13 of 13 REVISION HIST OR Y V2.4 – May 2010 – Updated power Cords V2.3 - Feb 10, 2010 – POSReady Preload and WF M of CRT models (Feb 16 announcement) V2.2 - Oct 23, 2009 – New Compact Cash drawer V2.1[...]