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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of IBM -412CID, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of IBM -412CID one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of IBM -412CID. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of IBM -412CID should contain:
- informations concerning technical data of IBM -412CID
- name of the manufacturer and a year of construction of the IBM -412CID item
- rules of operation, control and maintenance of the IBM -412CID item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of IBM -412CID alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of IBM -412CID, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the IBM service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of IBM -412CID.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the IBM -412CID item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
1 MODEL: IBM-412CID AD V ANCED HOME/OFFICE 4 LINE TELEPHONE WITH CALLER -ID INST ALLA TION AND OPERA TION GUIDE Please read this manu al carefully prior to in stalling yo ur telephone.[...]
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2[...]
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3 IMPORTANT SAFETY INS TRUCTION S ...............................................................................................5 BATTE RY CAUTIONARY INS TRUCTIONS .........................................................................................6 GETTING STARTED ..............................................................................[...]
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4 Adjusting the Headset Volume ................................................................................................. .................23 Making an Outgoing Call Using the Headset .................................................................................... .........24 Answering an Incoming Call ...................................[...]
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Page 5
5 Before using your te lephone equipment, basic safety pre cautions should always be followed to reduce the risk of fire, electrical shock and injury to persons, including the following: • Read and understan d all instructions. • Follow all warnin gs and instructions ma rked on the product. • Unplug this product from th e wall telephone jack [...]
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Page 6
6 BATTERIES: CAUTI O N • Use only 1.5 volt, AA-size batterie s , (15A) carbon or alkaline batteries. (batteries not included.) • Do not di spos e of th e batt eries i n a fire. The cel ls ma y exp lode. Chec k with local codes for p ossib le specia l disposal ins tructions. • Do not ope n or m util ate th e bat teries. Rel eas ed el ectrol yt[...]
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7 PACKAGE CONTENTS 1. Check to be sure that you ha ve all the follo wing compone nts in the pack age: 2. Telephone base. 3. Handset. 4. Headset. 5. Normal te lephone line cord (2 pc’s). 6. Short te l ephone line cord. 7. Handset coile d cord. 8. Handset “Y” adapter. 9. AC power adapter. 10. Q uick Reference Guide 11. This in struction manual.[...]
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8 Model IBM -412C ID To p View Model IBM -412C ID Rear View LOCATION OF CONTROLS AND FEATUR ES L3/L4 J ack L1/ L2 J ack DATA Jack ADA PTER J ack L3/L4 L1/L2 DA T A ADAPTER 12VDC 4 00mA Do Not Dis tur b Key Call Time r Displ ay Dial Fr om Display Clock and Calendar Set Scroll Key s For Calle r ID Handset Cradle Hook Switch Store Ke y Handset Catch C[...]
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Page 9
9 USEFUL FEATURES AND TERM S Auto Line Selection — Automatically se lects first available line for outgoin g calls. Auto mati- cally sele cts ringing lin e for incoming calls . Auto Redial — Redials the last number diale d approx imat ely ev ery 6 0 sec ond s. Calendar/Clock — Visual display of date, day and time. Caller ID — Enabl es user [...]
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10 LED Status Indication Lines 1-4 Off Line is not in us e Flashing S lowly Incoming outside call is ringin g On Steady Line is in us e by another exte nsion or p hone l ine i s not co nnec ted To that Line. Flashing Rapidly Line is on hold by your extension Blink 1 L ine i n us e by yo u Blink 2 Line on hold by another extension Blink 3 Call being[...]
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11 Idle Dis play Low Battery Display The telepho n e will indicate that the batte ri es are low (o r not installed) by displaying a low batter y indi- cator, “BATT”, on the display. Dialing Display As you dial 12345, the display shows the numbers dialed and begins the call timer. If you dial mo re than 15 digits, then all the digits will shift [...]
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12 Display Priority When the phone is han dling s imultaneous fun ctions, messages are disp layed accord ing to the follo wing preced e nce: 1. Dialed digits 3. Timer 5. Caller ID data 2. Interc om op erati ons 4. Prog rammi ng fu nct ions The phone is idle Line 2 ringing Call dropped Press [CALL ID] Press [CALL ID] Press [CALL ID] First time 1A 1B[...]
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Page 13
13 SELECTING A L OCATION TO INSTALL Y OUR TELE PHONE The phon e may be use d on a d esk or mo unted on a wal l. Sel ect a loc ation wh ich me ets the follow ing req uirements: 1. Near an AC (elect rical) outle t. 2. Nea r a teleph one line j ack. 3. Away from any elec trical m achin ery, appl ianc es, and m etal w alls o r filing c abinets. INSTALL[...]
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14 CAUTION: 1. Never i nstal l tel ephone wiring during a l igh tning storm. 2. Never in stall tele ph one jacks i n wet locatio ns unless the ja ck is specificall y designed for wet lo ca- tions. 3. Never to uch un-insulated te l ephone wires or te rminals unle ss the incoming tele phone line has been disconne cted at the networ k interf ace. 4. U[...]
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15 COUNTER TOP/DESK TOP INSTALLATION 1. For lines 1 and 2, plug the tel ephone lin e cord (provided with the telephone ) i nto the L1/L2 jack as indicated on the rear base of the telephon e. 2. For lines 3 and 4, plug the other telephone line cord (provided with the telephone) into the L3/L4 jack as indicated on the rear base of the telephone. 3. I[...]
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Page 16
16 Adjusting the Vi ewing Angle Brackets Adjust the vie wing angle brackets (one on each side of the phone) to pos ition the phone to the desired viewing an gle. Take care to keep the right side bracket o n the right side o f the phone and the left bracket on the l eft side of th e pho ne. T hese brac kets are not int erch ang eabl e. Th e ch arac [...]
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17 Wall Mounting Instructions : 1. Pick up the hand set. 2. Sli de th e ha ndset c atc h (im me diat ely i n front of hand set hook f lash lev er) up and off the ha ndset cradle. 3. Rotate the handse t catch a half turn and s lide it back into the slot. 4. Th e hands et c atc h shoul d no w ext end ov er th e ed ge. 5. Turn t he p hone upsid e do w[...]
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18 LIST OF SYSTE M DEFAULTS The default te lephone se tup is as follows: You may clear all progra mmed data and all the parame ters will reve rt to the above default values. To do this: 1. Press [ST ORE]. 2. Press [*], [#], [*], [#]. 3. Press [MUTE]. 4. A short ring will be heard to signal succes sful programming. ASSIGNING EXTENSION NUMBERS (11 TH[...]
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19 NOTE: The programmab le speed dial keys double in funct ion as Direct, Stat ion to Stat ion (DSS) keys. The upper most left ke y is extension (Station) 11, the next key to the right is extension 12, etc. When using th e f eatures interco m (IC M) an d pag e, ex tensio ns m ay be diale d by pres sing these ke ys even after e ach ke y ha s also be[...]
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20 2. Press [5]. 3. Press a digit X wh ere X is for lin e numbers 1-4. 4. Press [0], [1] for ON , or [0], [0] for OFF. 5. Press [MUTE]. 6. A short ring will be heard to signa l successful prog ramming. PROGRAMMING RINGER ON/OFF The ring er may be tu rned OFF an d ON for incoming ca lls on a lin e-by-line bas is. To set the ri nger va lue for an ind[...]
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Page 21
21 MAKING AN OUTGOING CALL Using the Handset 1. Lift the hands et. The first ava ilable line is automatically selecte d. 2. Dial desired nu mb er. The display will show the digits as they are dialin g. 3. At the end of the call, return the handset to the base. Using the Speaker phone (hands fr ee) 1. Pres s th e speak erph one [ SPK R] key . Th e f[...]
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Page 22
22 USING AUTO REDIAL If th e phone n umb er dia led i s busy or n ot ans wered, the p hon e can a utom ati cal ly redia l th e numb er approximately every 60 seconds up to 10 times. 1. Press an available [LINE] key [LINE1, LINE2, LINE3, or LINE4] 2. Press [RE DIAL]. The [REDIAL] LED will flash and the [MU TE] key w ill be lit, in dicating the phone[...]
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Page 23
23 A head set h as be en inc luded for yo ur c onveni enc e to p rovi de opti onal hand s-f ree operat io n. 1. To use the headset, you must ENABLE it. The default value is DISABLE. 2. Once headse t operation mo d e is enab led, your telephon e unit won’t de tect the status of the hook switc h (und er the h ands et). 3. On-hook and off-hook funct[...]
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24 MAKING AN OUTGOING CALL USING THE HEADSET 1. The [SPKR] LED w ill flash to i ndicate the phone is in headset mode . 2. Press the [SPKR] key. An available line is automatically selecte d. 3. Dial the desired number, using standard dial pad, speed dial or redial keys. ANSWERING AN INCOMING CALL 1. Press the flashing [LINE] key (Lines 1-4) to pick [...]
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Page 25
25 The I nterc om functi on allows exte nsion- to-ex tensi on conver sations (phone s mus t be co nnecte d to [LI NE 1]). Th at means you can spe ak wi th anothe r party wi thout h avi ng to dial s even d igits ( using an outs ide line). As you direct an intercom call to a n extension that ext e nsion will ring and display a flashing ICM LED. DIREC[...]
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Page 26
26 7. If the calle d number is se t on Do Not Dis turb [DND], yo u will hear a n ICM bus y tone. The called party will no t hear anything, but that e xtension ’s ICM LED will flash. ANSWERING AN INTERCOM CALL Answering an Intercom Call with the Handset 1. Lift the hand set. Yo u will kn ow you are rece iving an intercom ca ll becaus e the [ICM] L[...]
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Page 27
27 Paging differs from Interco m c alling in that the par ty called d oes not have to answer the phone in order to hear your message. This permits the calle r to broadcast message to one or all other phone exten- sions. PAGING A SPECIFIC EXTENSION (INDIVIDUAL PAGE) 1. Pres s th e [PAG E] k ey. ( You m ay us e the ha nds et, h eadset or speake rpho [...]
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Page 28
28 This featu r e requir es Caller ID subscr iption from the local te lephone company. If you have multiple phon e lines, you need t o sub scri be to C all er ID serv ice o n ea ch l ine (defi ned as eac h di ffer ent ph one numbe r) in order for Calle r ID to display o n those lines. CALLER IDENTIFICATION DISPLAY S Caller ID Displayed when the Pho[...]
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29 Setting the Caller ID Local Area Code 1. Press [ST ORE] key. 2. Press [7], [1]. 3. Key in 1 to 5 digits as the area code. 4. Press [MUTE]. 5. A short ring will be heard to signal succes sful programming. NOTE: Rememb er to delete a ny loca l phon e number s th at hav e been s tored w ith th eir area code pr ior to the are a code pr ogr ammin g. [...]
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Page 30
30 Erasing Caller ID Records In order to delete a specific Calle r ID record in the lo g: 1. Using the [ < ] or [ > ] key, f ind t he pa rtic ular rec ord y ou w ould like t o del ete.. 2. Pres s th e [ER ASE] key . Th e LC D di spla y will indic ate th at th e record has b een d elet ed. 3. You may er ase al l c aller i nforma tion r ecord s[...]
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Page 31
31 PAUSE You may use this feature to create a dialing pause between digits duri ng a call. Typically, the PAUSE functi on is most us eful f or pr ogramm ing dia ling del ays in l o ng numb er seq uenc es of c ert ain Spe ed Dia l numbe rs such as voicema il codes, in t ernatio nal phone nu mb ers, and personal ban king authorization s. Each time yo[...]
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Page 32
32 1. To activate the DND fu nction, press the [DND] ke y. 2. To cancel DND, pres s the [DND] key ag ain. USING THE CALL TIMER You can time the len gth of a phone call. The timer automatically begin s ticking as soon as the handset/ headset/s peakerphone are conne cted to an ou tside line . You must reset the timer if you don’t wan t the timer to[...]
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Page 33
33 SPEED DIALING Ther e are a total of 2 4 mem ory locati ons locate d in two gr oups, i n which you c an store your Speed Dial numbers. Each memory location can store up to 24 digits, including PAUSE, FLAS H, PULSE and TONE. Storing Numbers into the Firs t Speed Dial Group 1. Press the [ST ORE] key. 2. Enter the nu mber to be stored includin g “[...]
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Page 34
34 Erasing First Gro up Speed Dial Numbers 1. Pr ess th e [ST ORE] key. 2. Press [*]. 3. Press the SPEED DIAL ke y you which to e rase. A ring tone will be hea rd signalin g successful dele - tion of the Speed Dia l num ber . Erasing Seco nd Group Speed D ial Numbers 1. Pr ess th e [ST ORE] key. 2. Press [*]. 3. Press [SHIFT]. 4. Press the SPEED DI[...]
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Page 35
35 There may be times when you wish to manually turn off the flashing voice mail indicator. To do this: 1. The phone is in idle mode press [ERASE] key 2. The display will r ead “Del MW indicator ”. 3. Press [ERA SE] key to confirm. 4. A short ring will be heard to signal succes sful programming. NOTE : The MSG /CALLS L ED ma y still b e lit ind[...]
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Page 36
36 TECHNICAL SPECIFICATIONS Flash Rate for Lights On Steady Solid light. Flash ing Slowl y 1 sec on, 1 sec off, repeat edly. Flashing Rapidly: 0.125 se c on, 0.125 sec off, repeatedly. Blink 1: 1.875 sec on, 0.125 sec o ff, repeatedly. Blink 2: 0.875 sec on, 0.125 sec o ff, repeatedly. Blink 3: 0.125 sec on, 0.875 sec o ff, repeatedly. Sou nd Ra te[...]
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Page 37
37 Your IBM-412/CID telephone has been designed to give years of trou ble free service. It is a sensitive electr omechan ical instr ument. To assure its lon gevity, please re ad the followin g maintenan c e instru c- tions. 1. Keep the IBM-412/CID away from he at as high temperatures can shorten the life of the electrical components and distort or [...]
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Page 38
38 Intercom, line status, auto-answer, privacy or auto-line sele ction are inoperable. • Check if Lines 1 and 2 are cross wired in the wall jack. • If used, see if you may have installed your 2-line ad apter incorrectly. • Be sur e all ext ensio ns in t he s yst em ar e co nnect ed t o [LIN E 1 ]. • Chec k the assigned exte nsion c odes, ma[...]
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Page 39
39 Handset doesn’t appear to be working. • Chec k to see if your p hone i s in h eadset mod e. If the [ SPKR] key is fl ashi ng, you ar e in h eads et mode and need to deactivate this in order to turn on the handset. • Make sure the handset cord is con n ected at both ends. Intercom service doesn’t a ppear to work. • Check to ma ke sure t[...]
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40 Statement of limited warranty: Aastra Telecom I nc. warrants tha t for a period o f one year from the date of purc hase that this product 1) is free from defec ts in materi als and wor kman ship an d 2) conf orms to its s pecificati ons. If this pro duct does not fu nc- tion as warranted during the warranty period, Aastra Telecom Inc., at its op[...]
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Page 41
41 PLA CE THIS TEM PLA TE ON THE W ALL. THE LOCATION OF THE S CREWS IS INDIC ATED BY THE CENTER S OF T HE CROSSED LIN ES. FASTEN THE SCREWS LEAVING 3/16" OF THE SCR EW EXTENDING FROM THE WA LL Remove Th is Page to Mark Wal l WALL MOUNTING TEMP LATE[...]
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42[...]
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43 11A99[...]