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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of IBM DS3300, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of IBM DS3300 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of IBM DS3300. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of IBM DS3300 should contain:
- informations concerning technical data of IBM DS3300
- name of the manufacturer and a year of construction of the IBM DS3300 item
- rules of operation, control and maintenance of the IBM DS3300 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of IBM DS3300 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of IBM DS3300, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the IBM service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of IBM DS3300.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the IBM DS3300 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
IBM System Storage DS3000 Interoperab ility Matri x - 1 - IBM System Storage DS3000 series Interoperability Matrix Last Revised: November 7, 2008[...]
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Page 2
IBM System Storage DS3000 Interoperab ility Matri x - 2 - Table of Contents Important Disclaimer Information ................................................................................. 3 What’s new in the DS3000 Interop Matrix? .................................................................. 3 What is in the box? .........................[...]
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Page 3
IBM System Storage DS3000 Interoperab ility Matri x - 3 - Important Disclaimer Information The following compatibilit y/interoperability info rmation provided by IBM should be used as a reference guide only, because hardware a nd so ftware levels and releases may vary, and numerous hardware and software combinations ar e possible . IBM makes no rep[...]
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Page 4
IBM System Storage DS3000 Interoperab ility Matri x - 4 - 5/9/2008 update: - Added Windows Server 2008 support (see page 15) - Currency for Linux and AIX operating system s (see page 15) - Additional Cisco F C SAN switches added (see page 14) - Added HS12 blade (see page 9) 4/23/2008 update: - Added support for Cis co FC SAN switches (see page 14) [...]
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Page 5
IBM System Storage DS3000 Interoperab ility Matri x - 5 - What is in the box? The DS3000 series enclosure ships with the following hardware and software items. Hardware 1. Hard disk drive fil ler panels (12) 2. RAID controllers (up to 2) 3. Power supplies (2) 4. Battery units (up to 2) 5. Power cables (2 jumper line cords) 6. Rack-mounting hardware[...]
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Page 6
IBM System Storage DS3000 Interoperab ility Matri x - 6 - DS3000 Storage Controllers and Expansion Units Description Part No. / SEO ID MTM FC Comments DS3200 SAS Storage Controllers IBM System Storage DS3200 SAS Single Cont roller 172621X 1726-HC2 2603 IBM System Storage DS3200 SAS Dual Controller 172622X 1726-HC2 2604 IBM System Storage DS3200 SAS[...]
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Page 7
IBM System Storage DS3000 Interoperab ility Matri x - 7 - DS3000 Series Advanced Features Structure Out-of-the-box: 4 par titions on DS320 0, DS3300, a nd DS3400, Attachment License for 1 – 3 EXP3000 expansion units, Windows and Linux on Intel Host A ttach License, and 2 FlashCopies per system Out-of-the-box solution is “complete ” for la rge[...]
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Page 8
IBM System Storage DS3000 Interoperab ility Matri x - 8 - DS3000 Hardware & Software Options DS3200 DS3300 DS3400 Description PN MTM FC Single Dual Single Dual Single Dual Hardware Options DS3000 1GB Cache Memory Upgrade 39R6517 1726 4838 Y Y 1 Y Y 1 Y Y 1 DS3000 System Memory Cache Battery Replacement 39R6519 1726 4839 Y Y 1 Y Y 1 Y Y 1 DS3200[...]
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Page 9
IBM System Storage DS3000 Interoperab ility Matri x - 9 - 1M LC-LC Fibre Channel Cable 39M5696 1726 3703 - - - - Y Y 5M LC-LC Fibre Channel Cable 39M5697 1726 3704 - - - - Y Y 25M LC-LC Fibre Channel Cable 39M5698 1726 3705 - - - - Y Y Supported System x, BladeCenter, System p Serv ers DS3200 DS3300 DS3400 Description Single Dual Single Dual Single[...]
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Page 10
IBM System Storage DS3000 Interoperab ility Matri x - 10 - Minimum Non-IBM Server Hardware Requ irements Server Processor Spee d Memory Intel Compatiable server s 1 Intel Pe ntium® or Pent ium-equival ent microprocessor (450 MHz or faster) System memory: For Windows Se rver 2003, Linux, and NetWare: A minimum of 256 MB (512 MB preferred) AMD Compa[...]
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Page 11
IBM System Storage DS3000 Interoperab ility Matri x - 11 - Supported iSCSI Host Bus Adapters (HBA) Description PN DS3300 iSCSI HBAs 1 2 3 - for System x servers IBM Qlogic iSCSI Single Port PCI-e HBA 39Y6146 Y IBM Qlogic iSCSI Dual Po rt PCI-e HBA 42C1770 Y IBM iSCSI Server SX Adapter 30R5501 Y IBM iSCSI Server TX Adapter 30R520 1 Y Qlogic 4050 iSC[...]
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Page 12
IBM System Storage DS3000 Interoperab ility Matri x - 12 - Supported Fibre Channel Host Bus Adapters (HBA) for Servers Description PN FC DS3400 8Gbps – for System x servers QLogic 8Gb FC Single-port HBA for IB M System x 42D0501 3578 Y QLogic 8Gb FC Dual-port HBA for IBM System x 42D0510 3579 Y Emulex 8Gb FC Single-port HBA for IBM System x 42D04[...]
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Page 13
IBM System Storage DS3000 Interoperab ility Matri x - 13 - Supported Fibre Channel Host Bus Adapters (HBA) / Expansion Cards for IBM BladeCenter Description PN FC DS3400 4Gbps – for BladeCenter servers 1 Emulex 4Gb SFF Fibre Channel Expansion Card for IB M BladeCenter 39Y9186 N/A Y QLogic 4Gb SFF Fibre Channel Expansion Card for IBM eServer Blade[...]
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Page 14
IBM System Storage DS3000 Interoperab ility Matri x - 14 - Supported SAN Switches Description PN DS3400 8Gbps – for ser vers IBM System Storage SAN24B-4 Express 249824E Y IBM System Storage SAN40B-4 249840E Y 4Gbps – for ser vers IBM System Storage SAN10Q-2 1 691810X Y IBM TotalSto rage SAN16B-2 200516B Y IBM TotalStorage SAN16M-2 1 202616E Y I[...]
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Page 15
IBM System Storage DS3000 Interoperab ility Matri x - 15 - Supported Operating Systems Description DS3200 DS3300 DS3400 Linux Red Hat Enterprise Linux 4 U7 AS and ES for x86/ AMD64/EM64T Y 1 Y Y Red Hat Enterprise Linux 4 U7 for POWER 2 - Y 3 Y Red Hat Enterprise Linux 5 U2 AS and ES for x86/AMD64/EM64T Y Y Y Red Hat Enterprise Linux 5 U2 for POWER[...]
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Page 16
IBM System Storage DS3000 Interoperab ility Matri x - 16 - Other Supported Software Products Management Applications DS3200 DS3300 DS3400 IBM Director v 5.2.0 1 Y Y Y IBM System Storag e Productivity Center 1 .2 (p reviously called TotalStorage Produ ctivity Center) - - Y Storage Virtualization IBM SAN Volume Contr oller 4.2.1 2 , 4.3.0.2 - - Y Mic[...]
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Page 17
IBM System Storage DS3000 Interoperab ility Matri x - 17 - Supported Hard Disk Drives (HDD) DS3200, DS3300, DS3400, and EX P3000 can have up to 12 HDDs: SAS or SATA or both. Up to 3 EX P3000s can be at tached to the DS 3200, DS3 300, and DS34 00 for expa nsion up the 4 8 HDDs total. Description PN / SEO Option MTM FC DS3200 DS3300 DS3400 EXP3000 73[...]
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Page 18
IBM System Storage DS3000 Interoperab ility Matri x - 18 - Warranty and Maintenance Offerings Description PN (Option) MTM FC DS3200 DS3300 DS3400 EXP3000 3-year IOR 9 x 5 Four (4) hour 44J8067 N/A 7249 Y - - - 3-year IOR 24 x 7 Four (4) hour 44J8068 N/A 7250 Y - - - 3-year IOR 24 x 7 Two (2) hour 44J8069 N/A 7251 Y - - - 5-year IOR 24 x 7 Four (4) [...]