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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of IBM DS4000, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of IBM DS4000 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of IBM DS4000. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of IBM DS4000 should contain:
- informations concerning technical data of IBM DS4000
- name of the manufacturer and a year of construction of the IBM DS4000 item
- rules of operation, control and maintenance of the IBM DS4000 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of IBM DS4000 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of IBM DS4000, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the IBM service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of IBM DS4000.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the IBM DS4000 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
® Optimizing VMware Vir tualization Solutions With IBM System Storage DS4000 and DS5000 IBM System Storage TM DS5000 Solutions Guide on one or more shar ed processors. Virtual Machines can be shifted between physical servers in a VMware r esource pool with no downtime, allowing them to be dynamically and automatically allocated to the most appropr[...]
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Page 2
DS4700, DS4800 and DS5000 disk storage systems support an intermix of high per formance Fibre Channel drives and high capacity SA T A d riv es, e nab li ng ti er ed st or age in a single system. Combined with storage partitioning, tiered storage allows storage classes to be created that better match storage characteristics to application requir eme[...]
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Page 3
® © Copyright IBM Corporation 2008 IBM USA IBM Systems and T echnology Group Route 100 Somers, NY 10589 Produced in the United States June 2008 All Rights Reserved IBM, the IBM logo, ibm.com, IBM, the IBM logo, AIX, AS/400, BladeCenter , CICS, DFSMS, DFSMSdfp, DFSMSdss, DFSMShsm, DFSMSrmm, DFSMStvs, DFSORT , Domino, DS6000, DS8000, EnterpriseS[...]