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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of IBM DS4700 Express, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of IBM DS4700 Express one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of IBM DS4700 Express. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of IBM DS4700 Express should contain:
- informations concerning technical data of IBM DS4700 Express
- name of the manufacturer and a year of construction of the IBM DS4700 Express item
- rules of operation, control and maintenance of the IBM DS4700 Express item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of IBM DS4700 Express alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of IBM DS4700 Express, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the IBM service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of IBM DS4700 Express.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the IBM DS4700 Express item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
IBM Systems and T echnology Group IBM System Storage Pr oduct Guide[...]
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Page 2
Cost effective and reliable access to your information People need access to information so they can make knowl- edgeable decisions that lead to growth and incr eased prof- itability . Y our challenge is making sure that information is always available, when and where it is needed, to fuel the cycle of creative thinking that leads to innovation. IB[...]
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Page 3
Disk Storage Systems/System Storage Software IBM System Storage DR550 and DR550 Express Model An award-winning information archiving and retention solution designed to: Highlights ● ● ● ● ● ● ● ● ● ● ● ● ● ● store, retrieve, manage, share and secure all types of data (e - mail, database, documents, images, files, etc.) [...]
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Page 4
IBM Global Services for System Storage and Storage Networking Data Storage Ser vices from IBM can help companies achieve their business objectives by creating cost-effective data storage solutions tha t address the requirements of key business applications. These solutions can support multiple platforms and product ven- dors, helping to provide enh[...]
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Page 5
IBM is not responsible for the performance or interoperability of any non-IBM products discussed herein. Performance data for IBM and non- IBM products and services contained in this document was derived under specific operating and environmental conditions. The actual results obtained by any party implementing such products or services will depen[...]