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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of IBM HH LTO, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of IBM HH LTO one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of IBM HH LTO. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of IBM HH LTO should contain:
- informations concerning technical data of IBM HH LTO
- name of the manufacturer and a year of construction of the IBM HH LTO item
- rules of operation, control and maintenance of the IBM HH LTO item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of IBM HH LTO alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of IBM HH LTO, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the IBM service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of IBM HH LTO.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the IBM HH LTO item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
1 00/ 2 00 G B HH L T O In te r na l T ap e Dri v e Us e r ’ s G u id e [...]
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1 00/ 2 00 G B HH L T O In te r na l T ap e Dri v e Us e r ’ s G u id e [...]
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Note: Before using this information and the pr oduct it supports, be sure to read the information under “Appendix F . Product warranty and notices” on page 23. Second Edition (February 2001) © Copyright International Business Machines Corporation 2001. All rights reserved. US Government Users Restricted Rights – Use, duplication or disclosur[...]
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Contents Safety: Read first ........... v About this book ........... v i i Registering your option .......... v i i Installation and user ’ s guide ...... 1 Product description ............ 1 Software description ............ 1 I n s t a l l a t i o n r e q u i r e m e n t s .......... 2 Installing the drive ............ 2 Installing the drive i[...]
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iv 100/200 GB HH L TO Internal T ape Drive: User ’ s Guide[...]
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Safety: Read first Before installing this pr oduct, read the Safety Information. Antes de instalar este produto, leia as Informa çõ es de Seguran ç a. Pred instal ací tohoto pr oduktu si prect ete prír ucku bezpecnostních instr ukcí . L æ s sikkerhedsforskrifterne, f ø r du installer er dette produkt. Ennen kuin asennat t ä m ä n tuottee[...]
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vi 100/200 GB HH L TO Internal T ape Drive: User ’ s Guide[...]
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About this book This guide contains information on the IBM ® 100/200 GB HH L TO Internal T ape Drive. It is translated into the following languages: v English v French v Spanish v Italian v Brazilian Portuguese v T raditional Chinese v Japanese The guide is divided into two parts: Part 1: Installation and maintenance guide This section contains th[...]
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viii 100/200 GB HH L TO Internal T ape Drive: User ’ s Guide[...]
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Installation and user ’ s guide This guide contains product description, har dware and software installation instructions, and pr oduct use. Product description The IBM 100/200 GB 1 HH L TO Internal T ape Drive is a fast/wide Ultra2 (low voltage differ ential) SCSI tape drive for backing up and restoring data and archiving files. These files can [...]
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Installation requirements T o install this drive, you must have the following: v A dedicated low voltage differential (Ultra2) or a single-ended (SE) 2 SCSI host adaptor v Documentation for your computer , SCSI bus adapter , or external enclosure v An Ultra2 L VD active terminator if you are installing the tape drive at the end of an Ultra2 L VD SC[...]
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v For many IBM computers, press F1 during the startup after the memory check completes. Other adapters show SCSI settings when you press Ctrl A. Check the documentation that comes with your computer or SCSI adapter for information on how to view configuration information. v Use SCSI adapter utility programs, if available. v Inspect the installed SC[...]
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1 SCSI connector 2 SCSI ID connector 3 Power connector Note: 1. When setting the SCSI ID, use the jumpers that come with the tape drive. 2. If your enclosure uses a r emote SCSI ID switch, remove the jumpers from the jumper pins on the tape drive and connect the remote switch. 1. Set the SCSI ID. a. Locate the SCSI ID connector ?[...]
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Step 5. Attaching cables T o attach the SCSI and power cables to the tape drive: 1. Locate the SCSI cable on your computer (a 68-pin ribbon cable with one end connected to the SCSI adapter) and find the next available connector that is farthest from the adapter . Use all empty bus connectors beginning with the one farthest from the adapter to ensur[...]
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2. Replace the computer cover and secure it in place. Reconnect the power cor ds and cables. Step 7. T urning on the device T urn on all attached devices; then turn on your computer . The tape drive performs a power-on self-test (POST) within 15 seconds and then performs a drive r eset. Step 8. Updating the configuration For most computers, the con[...]
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Front Panel LEDs The following table describes the LED (light emitting diode) indicators on the drive front panel. Indicator activity Meaning Ready (top, green) v On: the tape drive is ready for use v Off: the drive power is of f or there was a failure during self-test v Flashing: the drive is busy Drive Error (second, amber) v Off: no fault has be[...]
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Unloading tape cartridges T o unload a tape cartridge, perform the following steps. 1. Make sure that the 100/200 GB HH L TO Internal T ape Drive is turned on. 2. Press the Unload button. The drive r ewinds the tape and places the tape cartridge in the unload position. The status light will flash green while the tape rewinds, and then turn of f whe[...]
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Setting write protection on the cartridge The front of the cartridge has an orange write-pr otect switch 1 to prevent accidental erasure. Slide the switch to the right to write-pr otect 2 or to the left to enable writing. Resetting the drive The reset pr ocedure rewinds the tape and clears the buf fer of previous tape drive commands and[...]
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10 100/200 GB HH L TO Internal T ape Drive: User ’ s Guide[...]
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Appendix A. Maintenance Y ou need to perform regular maintenance on your 100/200 GB HH L TO Internal T ape Drive. This section explains how to care for the tape cartridges and how to clean the drive head. Caring for tape cartridges The following points are guidelines for storing and using the cartridges: v Do not open the tape access door of the ca[...]
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12 100/200 GB HH L TO Internal T ape Drive: User ’ s Guide[...]
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Appendix B. T ape handling This section describes how to properly handle your tape cartridges to r educe wear on the 100/200 GB HH L TO Internal T ape Drive. T ape handling and storage Most tapes are supplied in sealed cartridges. T apes are provided this way so that the tape will remain in a clean envir onment. Opening the cartridge enables dirt a[...]
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14 100/200 GB HH L TO Internal T ape Drive: User ’ s Guide[...]
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Appendix C. Product specifications This appendix includes the product specifications and r equirements. Physical specifications Height (with bezel) 41.45 mm (1.625 in) W idth (with bezel) 148 mm (5.8 in) Length (with bezel) 221 mm (8.7 in) W eight 2.9 Kg. 2 Kg. (4.4 lb) Input voltages Standard +5 V dc and +12 V dc ± 5% Maximum sustained data-trans[...]
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16 100/200 GB HH L TO Internal T ape Drive: User ’ s Guide[...]
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Appendix D. T roubleshooting The first step in problem solving is establishing whether the pr oblem lies with the cartridge, the drive, the host computer and its connections, the backup software or with the way the system is being operated. If none of the following advice helps you solve the problem, contact your supplier . The computer does not re[...]
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The drive does not work Possible reason Recommended action If the drive does not turn on, the power cable might not be connected to the drive correctly . Make sure that the power cable is firmly connected. T ry another power cable. If the power supply is present and all LEDs remain of f, try the reset button to power cycle the drive. If this fails,[...]
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Symptom Action The Drive Error LED is flashing. The drive mechanism has detected an error . Power cycle or reset the drive. If the condition clears, load a new tape. If the Drive Error LED r emains on, call for service. The T ape Error LED is flashing. Unload the tape cartridge. Load a new cartridge. If the T ape Error LED is now off, discar d the [...]
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20 100/200 GB HH L TO Internal T ape Drive: User ’ s Guide[...]
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Appendix E. Help and service information This section contains information on how to obtain online and telephone technical support. Online technical support Online technical support is available during the life of your product. Online assistance can be obtained through the Personal Computing Support W eb site and the IBM Automated Fax System. Onlin[...]
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U.S.A. and Puerto Rico 1-800-772-2227 All other countries Go to http://www .ibm.com/pc/support/, and click HelpCenter Phone List . 22 100/200 GB HH L TO Internal T ape Drive: User ’ s Guide[...]
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Appendix F . Product warranty and notices W arranty Statements The warranty statements consist of two parts: Part 1 and Part 2. Part 1 varies by country . Part 2 is the same for both statements. Be sure to read both the Part 1 that applies to your country and Part 2. v United States, Puerto Rico, and Canada (Z125-4753-05 1 1/97) (Part 1 - General T[...]
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Extent of W arranty The warranty does not cover the repair or exchange of a Machine r esulting from misuse, accident, modification, unsuitable physical or operating environment, improper maintenance by you, or failur e caused by a product for which IBM is not responsible. The warranty is voided by r emoval or alteration of Machine or parts identifi[...]
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removal of parts and their r eturn to IBM. A part that replaces a r emoved part will assume the warranty service status of the removed part. Before IBM or your r eseller exchanges a Machine or part, you agree to remove all features, parts, options, alterations, and attachments not under warranty service. Y ou also agree to 1. ensure that the Machin[...]
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CONSEQUENTIAL DAMAGES (INCLUDING LOST PROFITS OR SA VINGS), EVEN IF IBM, ITS SUPPLIERS OR YOUR RESELLER IS INFORMED OF THEIR POSSIBILITY . SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMIT A TION OF INCIDENT AL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMIT A TION OR EXCLUSION MA Y NOT APPL Y TO YOU. IBM Statement of W arranty Worldwide except C[...]
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THESE W ARRANTIES ARE YOUR EXCLUSIVE W ARRANTIES AND REPLACE ALL OTHER W ARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED W ARRANTIES OR CONDITIONS OF MERCHANT ABILITY AND FITNESS FOR A P AR TICULAR PURPOSE. THESE W ARRANTIES GIVE YOU SPECIFIC LEGAL RIGHTS AND YOU MA Y ALSO HA VE OTHER RIGHTS WHICH V AR Y FROM[...]
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2. obtain authorization from the owner to have IBM or your r eseller service a Machine that you do not own; and 3. where applicable, befor e service is provided a. follow the problem determination, pr oblem analysis, and service request procedur es that IBM or your reseller provides, b. secure all pr ograms, data, and funds contained in a Machine, [...]
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P a r t2-W orldwide Country-Unique T erms ASIA P ACIFIC AUSTRALIA: The IBM W arranty for Machines: The following paragraph is added to this Section: The warranties specified in this Section are in addition to any rights you may have under the T rade Practices Act 1974 or other legislation and are only limited to the extent permitted by the applicab[...]
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The terms of this Statement of W arranty apply to Machines purchased fr om an IBM reseller . If you purchased this Machine fr om IBM, the terms and conditions of the applicable IBM agreement pr evail over this warranty statement. W arranty Service If you purchased an IBM Machine in Austria, Belgium, Denmark, Estonia, Finland, France, Germany , Gree[...]
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W arranty Service: The following is added to this Section: During the warranty period, transportation for delivery of the failing Machine to IBM will be at IBM ’ s expense. Production Status: The following paragraph replaces this Section: Each Machine is newly manufactured. It may incorporate in addition to new parts, re-used parts as well. Limit[...]
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SOUTH AFRICA, NAMIBIA, BOTSW ANA, LESOTHO AND SW AZILAND: Limitation of Liability: The following is added to this Section: IBM ’ s entire liability to you for actual damages arising in all situations involving nonperformance by IBM in respect of the subject matter of this Statement of W arranty will be limited to the charge paid by you for the in[...]
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Armonk, NY 10504-1785 U.S.A. The following paragraph does not apply to the United Kingdom or any country where such provisions are inconsistent with local law: INTERNA TIONAL BUSINESS MACHINES CORPORA TION PROVIDES THIS PUBLICA TION “ AS IS ” WITHOUT W ARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED W [...]
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equipment does cause harmful interference to radio or television r eception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interfer ence by one or more of the following measures: v Reorient or relocate the r eceiving antenna. v Increase the separation between the equipment and r eceiver . [...]
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IBM can not accept responsibility for any failur e to satisfy the protection requir ements resulting from a non-r ecommended modification of the product, including the fitting of non-IBM option cards. This product has been tested and found to comply with the limits for Class B Information T echnology Equipment according to CISPR 22/Eur opean Standa[...]
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stati stabiliti al fine di fornire ragionevole pr otezione da interferenze mediante dispositivi di comunicazione in concessione in ambienti residenziali tipici. Japanese statement of compliance for products less than or equal to 20 A per phase 36 100/200 GB HH L TO Internal T ape Drive: User ’ s Guide[...]
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Part Number: 24P2397 Printed in the United States of America on recycled paper containing 10% recovered post-consumer fiber . (1P) P/N: 24P2397[...]