IBM Print System QMS 1725E manual

Q MS 17 25E Pr int System Getting Started ®[...]

The following are tradema r ks or r egister ed trademarks of their respec tive owners . Other prod uct names m entioned in this m anual may a lso be trade marks or reg istered tradema r ks of their r espective own ers. R e gistered trademar ks are registered in the United State s Patent and T radem ark Office; some trademar ks ma y also be register[...]

Altho ugh your new QMS print er is the result of t he latest and mo st advanced engineering t echnique s i n the electronic industry , it isn’t necessary for you, the user , to u nderstand every de tail of the printe r ’s design in order to make it do what you bought i t for . But there are some things you’ll need to know about your printer ,[...]

[...]

Contents Contents Introd ucti on . ..... ........ ....... ........... ........ ....... ......... .......... ....... ......... 1-2 Ab o u t th e P r i n te r . .. .. . .. .. .. . .. .. .. . .. .. . .. .. .. . .. .. .. . .. .. . .. .. .. . .. .. .. . .. .. .. . .. .. . .. .. 1 - 2 About the Docu m entation ..... ..... .............. ....... .........[...]

Software Loa dable System (SLS) 1-12 Remote Conso le 1-12 PCMCIA Card Slot 1-12 Prin ter Options 1-13 What’s Next? ....... .................................................. ..................... 1-15 Introd ucti on . . ...... . ..... ...... ... ..... ...... . ..... ....... .. ..... ..... .... ... ....... .. ..... .. 2-2 Find in g a Goo d Lo cati[...]

Wh at Yo u N eed ... .... ... .. .. ... .. .. .. . .. .. . .. .. ... .. .. ... .. ... .... ... .. .. ... .. .. .. . .. .. . ... 3-2 Makin g the Con nec tion .......... ..... ....... ....... ....... ....... ....... ......... ..... 3-3 Testing Co mm unic atio n ........ ..... ........... ........ ....... ........... ........ .... 3 -5 Creating the Te[...]

If You Have Trouble ...... ....... .......... ....... ......... .......... ....... ....... .... 4 -19 F or More Inf or ma t io n . .. ... .. .. .. . .. .. ... .. ... .. .. . . . .. .. ... .. ... .. .. .. . .. . . ... .. .... 4- 19 What’s Next? ....... .................................................. ..................... 4 -20 Introd ucti on . [...]

1 In troduction About t he print er About t he docum entatio n About t his man ual Printe r featu re s and user benef it s[...]

The QMS 1725E P rin t Syst em offers the unique QM S Cro wn multi- tasking o perati ng sy stem , superior perform ance, ext ensive connectiv- ity , upgrade options including dup lex printi ng, and flexible emul atio n support. In additi on, it prints 17 pages per min ute (let te r/A4 paper size) and is a high-qua lity 300x30 0 an d 60 0x600 dpi mul[...]

depending o n the typ e of document s you print and the environment in which you print them. This sect ion will give you an idea o f how we’ve organi zed inf ormatio n and which document s you’ll probably refer to the mo st. The follow ing docum ent atio n is shipped w ith your print e r: QMS 1725E P rint S yste m Get ting St arted Y ou're[...]

QMS Crown Net work Notes Refer to this man ual for tips on using your QMS 1725E Print S y s- tem if you’re conne cting t o a network. I t discusses 3Co m 3+Open, Banyan VINES , LAN Manager-based LA Ns, Novell Net- W are, TCP /IP , UNIX , and VM S /DE Cnet . In most cases, on ly advanced network users and system admin istrat ors need this informat[...]

QMS Crown Document Option Com man ds Document Op tio n Comm ands (DOCs) a re sof tware codes you insert in document s to enabl e printer featu re s that cannot be access ed by your applicat ion or page description langu age. This manual list s and explains all of t he DOCs. The Documen t Option Comman ds supported by yo ur printer are liste d in ap[...]

This gui de p rovi des detai led informa tio n on ho w t o set up your QM S 1725E Pri nt Sy stem and how to use the cont rol panel. It is divided into the fo llowing sect ions: Chapter 1—I ntr odu ctio n Pre se nts an overview of the docum entat ion and of the print e r ’ s features. Chapter 2—S etting Up Y o ur Pri nter Guides you in selecti[...]

The follow ing typog raphic conve ntions are used in this manua l: This brief o verview will acquaint you wit h your printer ’ s major feat ures and how t hey can benef it you. Specif ic chapt ers throughou t the d ocu- mentat ion contain m ore info rmat ion on each fe ature. Consult the index or the ta ble of content s in each guide to locate th[...]

Y our print er supports print media of different sizes— A4, executive, legal, letter—and in b oth portrai t and landscape orienta tio ns. User Benefit — Y ou can print on commo nly used media sizes. The printer su pport s two print resolutions: 300x300 and 600x600 dpi (dots per inch). User Benefit — T w o resolutions allow yo u to cu stom i[...]

ented data f low system , concise dat a att ribute set, and e nhanced per- formance. The QMS 1725E Prin t System ’s Level 2 emulat ion allows you to take full advantage of your printe r 's high print resolution (up to 600x600 dpi). The Level 2 emul ation is compat ible wi th A dobe’s PostS cript Level 2 la nguage while provid ing a ddition[...]

ready in m em or y , the engine con tinues pri nting a s it d eposits print ed pages in the output tray . (In other words, compil ing, rasterizing , and printing all work independent ly but simultaneously .) User Benefit — Be cause print job processing time i s significant ly reduced, you spend less time waiting for your document s to print. Othe[...]

After its init ial use, the stat e of an emulat ion and downl oaded dat a (such as fonts, macros, and overlays) are preserved for as long as the printer power is on. User Benefit — Repet it ive download ing of emulat ion s, font s, macros, and overlays is unne ces sary , saving you t ime. Crown printe rs convert data received from the input buffe[...]

Y our print er has a software load able s ystem, which allows you to replace or upgrade its system software from a host comput er . User Benefit — Future enhancem ent s to the system software ca n be easily installed as they become available from QMS. The Eth ernet network inte rface and its accompanying sof tware all ow your printer to establi s[...]

The follow ing opt ions are available for your QMS 1725E Print Sys- tem. Co ntact you r QM S ven dor f or p ur c h ase inform at ion. The QMS 1725E Prin t System comes with 8 M B of RAM. However , you can upgrade this RA M to 64 MB through th e instal lation of SIMM s (single in-li ne mem ory mod ules). Addit iona l RAM allows you to print at highe[...]

T ypeBa nk ). These fonts can be printe d at a variety of point s izes and in differe nt styles and resolution s. Contact your QMS vendor for a compl ete list of available fonts. User Benefit — Opt iona l font s increa se the printe r ’s functi onali ty and allow you to create more dist inct ive documen ts. Optiona l emul ations, such as LN03 a[...]

Chapter 2, “S et ting Up Y our P rinter ,” expla ins how to f ind a goo d loca- tion for the printer , unpack the print er , instal l a toner cartridg e, load and install paper casset t es, and print a start-up page .[...]

[...]

2 Setting Up Your Pr inter Finding a good locat ion fo r the printer Unpacking the print er Install ing a toner cartridge Loading a nd instal ling pap er casset tes Printing a start-up page[...]

This chapter exp lains how to set u p your QMS 1725E Print System for th e first t im e. It includes inf ormatio n on findi ng a good locati on for the printer , unpacking i t and ch ec king t he shipment content s, inst alli ng a toner cartridge and paper cassette, and print ing a start-u p page. Y our QM S 1725E Print Syste m operat es in almost [...]

Enough space to allow you to o pen the top cover , access the re ar delive ry tray , and slide out the pape r cassettes. Y our print er requires a prope rly groun ded AC outlet with a power range of ±10% o f the rated volta ge (100, 1 10/120, or 220/ 240 V). Noise-generati ng equipm ent should not be connected to the same electrical outl et as the[...]

In addition to this manual, your shipment consist s of the followin g items. As yo u unpack the printer in the next secti on, make sure that all o f these items are i n c luded i n your shipmen t before set t ing up y our printe r . If any items are missing or damaged, contact your shipping company or your QMS vendor . See appendi x A, “QMS Custo[...]

T o regi ster by mail , fill out and se nd in yo ur warrant y card . T o regist er by telephone , in the US call QMS toll-free at (800) 637-8049. In other countries, refe r to appendi x A, “QM S Custom er Suppo rt,” for the appropriate telepho ne numbe r . The packing materials co nsist of several pieces of cardboard, foam, tape, and shipping s[...]

1 Pul l the top cover rel ease bu tton (lo cated on top of the printer opp osi te the contro l panel ) forwar d to o pe n the printer top sectio n. 2 Locate the two spa cers with ora nge tags. One is on each side of the f user assembly . 3 Grasp the spac ers and g ently pul l them out fr om un der the fuser ass embl y . 4 Check inside the printer t[...]

1 Gently op en the up pe r tra nsfer gu ide doo r by liftin g the green han dl e. 2 Remov e th e protec tive sh eet of p aper by li fting i t out in th e directi on of the arr ow . Avoid touchi ng the protruding edges of the fuse r assembly . 1 Hold the cartri dg e as sho wn in the i llu strati on below and gently ro ck it fr om sid e to sid e, dis[...]

3 Gently pu sh the c ar trid ge into the top of the prin ter unti l it fits firml y . Y ou m ay need to steady the top of the print er with your other hand. 4 Grasp the tab pro trud ing from the lef t side of the ton er c ar- tridge an d flex i t to break it loose.[...]

5 Firml y pull the tab and seal ing tape strai gh t out unti l all 22 inche s (56 cm) of clea r tape are com p letel y ou t of the car- tridge. Discard the ta b a nd tape. 6 Ma ke sure the ton er cartri dg e is in posi tio n by pushin g it in as far as i t will go; then cl ose the pr int er . 1 Remov e th e cassette cove rs. Discard the cardboard p[...]

3 Place the c overs on the cassettes. 4 Slide the fil led cassettes into the op en in gs in front of the printer . 1 In an u pwar d direction , insert the two-end tabs of the face-up tray into the slo t on the back of the printe r . 2 Allow the extended par t of the tray to l ean bac k until it rests easily . 2 1[...]

1 Locate the hi nge d m edi a guide arm h ol der ab ove the top out - pu t bin . 2 Op en the ho lder by fli pp in g it tow ard you until yo u see the slo t for th e m edi a g ui de arm .[...]

3 Insert the tab on the end o f th e medi a gu ide arm into the sl ot. Lower the arm onto the top out put bin. 1 Plu g one end of the po wer co rd i nto the con necto r just belo w the mai n power swi tch on the back of the pr in ter . 2 Plu g t he othe r end of the power co rd into a stand ard el ectri- cal wall outl et (grou nd ed A C outl et ). [...]

2 Press the fron t powe r swi tch located on the front, rig ht sid e of the printer . When you turn on the printe r , a start-up page prints. Thi s page gives you an overvie w of you r QMS 1725E Prin t System . The follow ing informat ion prints on the sta rt-up page: Printe r product name Cumulat ive num ber of print ed sh eets Amou nt of resident[...]

have purchased. Follow the installat ion procedures described in the chapter 6, “Printer Opt ions, ” in the Refere nce gu ide or the manual that came with your opti on kit. Otherwise , see chapter 6, “T rouble - shooting, ” of the Operatio n guide fo r more info rmat ion on proble ms with p rinting a start-up page . A start-up page autom at[...]

If you purchased any printer options, such as extra mem ory (SIMM s) or a hard disk, you c a n install them no w . If installat ion inst ructions are included with the opti on, follow them . I f not, installat ion inst ructio ns are included in chapter 6, “Printe r Options,” of the Re ference guid e. Now that you’ve set up your prin ter , go [...]

[...]

3 Connecting t o a PC Connecting via the para llel port Connecting via the serial port[...]

This chapt er d es cribes ho w to con nect your p rinte r to a PC via the parallel port and/ or the serial port . If you have a brand-new P C, befo re connect ing the print er you should follow the manuf acture r ’s inst ructions f or set ting u p the comp uter and installin g (if it's not a lre ady instal led) any operating syst em software[...]

(IEEE 1284 is indicated on the c a ble). This cable must be 6.5 feet/2 meters or less in length. If your com puter suppo rts o nly Centron ic s (IEEE 488) un idirec- tional com mun icati on, you ma y use either an Centroni c s parallel cable (unm a r ked on cable) or an IEEE 1284 b idirect ional paral lel cable (IEEE 1 284 is indicated on the c a b[...]

a Connect the 25-pin end of the cable to the PC’s parallel port. b T i ghten all s crews. c Connect the 36-pin end of the cable to the printe r ’s parallel port (it’s labeled “P A RA LLE L” ). d Close the clip s. Serial Cable a Connect the serial cable (with the nul l mo de m adapter attached) to the PC’s 9- or 25-pin male se rial port.[...]

T o test commun icati on betwee n your printer and your PC, first crea te a short fi le that ejects a page from the printer . Then send the file to the prin ter . T o crea te the test f ile, t ype the follo wing comma nd s at the DOS prompt: copy con printest.p s ↵ showpage ↵ ^D^Z ↵ Y ou can use eithe r uppe rcase or lowercase letters; ho wev[...]

3 If the pri nter an d PC are co mm unicati ng , a blan k pag e ej ects from the pr inte r . Ski p ahe ad to “PC Prin tin g Software ” to fin- ish c on necti ng th e p rinter . If a blank page doesn’t e ject and you typed t he file correctly , you may want to check your AUTOEXE C.BA T file t o see if LPT1 (the parallel port) is being direct e[...]

If a blank page doesn’t eject and you typed the file correctl y , you may want to check your AUTOEXEC. BA T f ile in DOS to make sure that the print er ’s serial port sett ings m atch those of the PC . a Look for a comm and lin e like this in your AUTOE XEC. B A T fi le : mode com1: 9600,n,8 ,1,p In this exa mpl e, the serial port sett ings are[...]

1 Press the pri nter contro l panel Onlin e/ Offli ne key . The indicato r goes out and the me ssage window displa ys IDLE 2 Press the Me nu key to enter the top-level men u. 3 Press the Next key one or more times unti l the message win - do w displ a ys OPERATOR CONTROL ADMINISTRATION 4 Press the S elect key to enter the Admi nistratio n menu . 5 [...]

Availabl e baud rates are 300 BAUD 4800 BAUD 600 BAUD 9600 BAUD 1200 BAUD 19200 BAUD 2400 BAUD 38400 BAUD 12 When the bau d rate you want is disp lay ed, press the Sel ect key . The message window m om entarily displays RATE IS SELECTED (where RA TE is t he baud rat e you selected) and then SERIAL BAUD RATE 13 If you want to chan ge other settin gs[...]

1 Reboot the pri nter . 2 Comp are the seri al port settin gs listed on the start-up pag e to thos e in you r A UTO E XEC. B A T file . 3 T ry th e com mu nicatio n test a gain. If a bl ank page ejects from the printer , the printer and the com- puter are com mun icati ng. Contin ue with “PC Print ing S oftware, ” to finish connect ing th e pri[...]

page, renam e the print er , download f ont s, print font samples, and manage hard disks. M any of t he procedures described in t his man ual involve using PS E xec. The READ ME file on the PS Execut ive di sk explain s how to install the program , and the on-li ne help explain s how to use i t . If you’r e u sin g Win do ws, we recomm end tha t [...]

Screen fonts allow yo u to see on the screen how your document looks before it is printed . However , you can use the printer fon ts with - out having the corresponding screen fonts. Y ou m ay be able to obtain PC screen fonts from you r appl ication manufa cturer or from the QM S electronic fa x system Q- F AX, which will fax you a request form to[...]

4 Connecting t o an Ethernet Netw ork Connecting t o the net w ork Install ing the software Configurin g the interface Configurin g t he netw ork[...]

The Eth ernet port, also refe rred to as the QMS CrownNet network interface, is a combinat ion of hardware an d host software that allows your QMS 1725 E printe r to be connected t o an Ethernet ne twork t hat supports the following: Connecting t o the Etherne t port consists o f four steps: Connecting t o the net w ork Install ing the software Con[...]

Thin-wire Ethernet connecti ons use BNC connecto rs. 1 T urn off the printer and unpl ug the power cord. 2 Attach one sectio n of thi n-wi re Ethern et cable to on e end of the BNC “T” conn ec- tor . 3 Attach another sectio n of thin-wi re Ether- net cable or a 50 oh m termi na tor to the other end of the BNC “T” conn ector . 4 Attach the B[...]

T wisted -pair Ethernet connectio ns use RJ45 connectors. CrownAdm in software is provided for DOS /Windo w s and Macintosh System , CrownNet Manager software is provide d for O S/2, and UNI X host software is provided for UNIX. Use the appropriate procedure to install the softwa re on your host. : . 1 With the PC on, i nsert the Crow nAd min s oft[...]

i nst all atio n sof tw are, an d de sti na ti on is t he full pathnam e of the dir ec tor y in w hi ch t he s oft war e w ill be i nst all ed ( for ex amp le, a:install a: c:crownadm ↵ ). 3 When the install ati on is c omp lete, remove the disk from the disk dri ve and store it in a safe p la ce . 4 Skip to “Config uri ng the Interface, ” l[...]

3 Op en an OS/ 2 win do w , and at the C> prompt, chan ge to th e drive in which yo u inserted the Crown Net Man age r disk (for examp le, a: ↵ ). 4 At the d ri ve prom pt typ e lsminst x : y : ↵ wher e x i s th e driv e i n wh ich y ou ins er ted the Cr ownNe t Ma nag er di sk , an d y is the d rive on whi ch Cr ownN et Ma nag er wi l l be [...]

9 In the Ins ta llatio n of CrownNet P orts di alog box, selec t the approp ri ate printer po rt(s) and ch oos e Instal l. Th e sel ected p orts a re di spl ayed in th e Cro w n Net M anag er wi ndow . . Use this procedure to install the CrownA dm in software on the w ork- station. CrownA dm in lets you use Remot e Console; it is not neces- sary fo[...]

2 Change to the directo ry in whi ch you wan t the UNIX utilities instal led. Th e uti liti es auto matic al ly crea te and a r e instal led i n a di rec tor y n amed QMS oft i n t he c u r rent dir ect ory . 3 If a PC fil e system (PCF S ) i s avail ab le on the UNIX hos t, mou nt th e di sk. Fo r inf o rm a tio n on m o un ti ng a DO S F A T- f o[...]

10 If you’re using SN MP to man age your network using SunNet Manag e r , cop y the appr opr iate fil es to the SunN et Mana ger agents di rector y . See yo ur SunN et Manager do cum e ntati on for more info rm atio n. 1 1 Update the printer ’ s Internet name and ad dress in the /etc/h osts fil e. 12 Run the QMS add prt uti lity by typi ng addp[...]

This section de scribes the quick con figurati on procedure for the printer i nterf ace. For a complet e discuss ion o f all of t he confi gurat ion options a vailabl e through the Admin istrat ion/ Com municat ions/ Crown- Net menu, see chapter 2, “Interf ace Configurati on, ” of the QM S CrownNet I nt erface Sy stem A dm ini strato r ’s G u[...]

2 Skip to “Config uri ng the Network,” la ter in thi s chapter . 1 One uniqu e printer name is broadca st to the networ k. Use the Admi nistrati on /Co mm un ica tions/ Netwo rk 2/Cro wn Net/ Lan Man ager /Printer Nam e men u to enter the na me of the printer . . 2 Skip to “Config uri ng the Network,” la ter in thi s chapter . If you want s[...]

2 In th e Adm ini stration/ Comm uni cations / Network 2 /Cro wnNet/ NetW ar e/Co nfig PS erver/P Server Nam e[1], P Server Nam e [2], and PServe r Name[3] me nus, enter the nam e of the config- ured print server . 3 In th e Adm inistratio n/Com mu nicati ons /Network 2/Cro wnNe t/ NetW ar e/RN Printer/ Printer S lot # menu, enter the printer slot [...]

1 If necessary , in th e Administrati on/Co mmun ica tions/Netwo rk 2/Crow nNet/ TCP I P/Intern et Addre ss me nu, enter the printer ’s Internet addre ss. Th e fac to ry def aul t Inter net add ress i s 1 61.033 .128. 024 . 2 If necessary , in th e Administrati on/Co mmun ica tions/Netwo rk 2/Crow nNet/ TCP IP/Defau lt Rou ter m e nu en ter the I[...]

5 Click the cl ose bo x. 1 With the Cro wn Net M anager fo r O S/2 in stal led an d ru nning , add the printer by cl ickin g the Install entry on the action bar . Th e pri n ter ap pears in t he l is t dis p lay ed on t he sc re en (f or exa mple, QMS_ 08 008600 0001) . 2 Use the approp ri ate sectio n below to create a print queu e and assig n it [...]

5 Selec t IBMNULL as the prin ter dri ver . 6 If approp riate, fil l in the Descrip tion and Pri nter Timeo ut T ransm issi on Re try boxe s. 7 Choose A d d... to return to the Pri nters dial og box. . 8 In the Pri nter s dialo g box, choose OK to return to the Print Manag er . Add a Pri nt Queu e 1 With the P ri nt Man age r stil l open, from the [...]

7 In the Queu e dialo g box choo se OK to return to the Prin t Ma nag er wi ndo w . 8 Skip to “P ri nt Q ueu e Shari ng .” 1 With OS/2 run ni ng , doub le-cl ic k the T emp la te s folder . 2 Hold do wn the righ t mouse button and drag the Prin ter icon out to the Workp lac e Sh ell (or into a folde r). 3 T ype a nam e in the Printer N ame fiel[...]

2T y p e net share queue_name /pr int ↵ wher e que ue_na m e is t he q u eue or prin ter obj ec t yo u cr eated a bove. 1 From any netw ork wo rkstati on , log in as s upe rvi sor to the file server you want to service the prin ter . 2 Start the NetWare PCONS OL E utility . 3 At the A vail ab le Optio ns m enu , select P rint Serve r Info rm a- t[...]

5 In the Pri nt Qu eue Infor m atio n menu select Qu eue Serve rs and p ress E nter . 6 Press the In s key to di spl ay the Que ue Server C an didates menu . 7 Selec t the appropri ate print serve r nam e and press E nter . 8 Press E sc four time s to disp la y the Exit PCO NSO LE menu . 9 Selec t Y es and pres s Ente r to save your chang es and ex[...]

a nd i n the Admini strat i on/Com mun ic ati on s/ Ne two rk 2/ Cr ownN et /Co mm on/H W Add ress m enu ). If you have tr o uble connecting and conf iguring your Etherne t in ter- face, ch e c k the foll owing: Is the printer connect ed to the network? Is the printer plugg ed in, turned on, and correctly configured ? Do the printer st art -up and [...]

Now that yo u’ve connecte d your printer to an Etherne t net work, c o n- tinue with chapter 5, “Control Pa nel, ” to learn about the print e r ’s con- trol panel keys, indicat ors, and me ssag e window .[...]

5 Control Pan el Control panel ind icators Control panel m e ssage window Control panel k eys[...]

The control panel, locat ed on the fron t of the printer , allows you to direct the printer ’s operation . In addit ion, i t displays the current stat us of the printe r , inclu ding any condit ion th at needs your at tent ion. The control panel consist s of the fo llowi ng parts: Sixteen indicato rs provide printer stat us info rmation and ide n[...]

Indicato rs on the control panel d isp lay printe r status inf orma tion , cur- rent media source, and paper jam locations. Flash es when th e printer is warming up. It remains on when the pr inter is re ady to re ceive a print job and while it is pro cessing or pr inting a job ( u nle s s an er ror is encountered). Lights when the printer require [...]

The control pane l message window p ro vides status a nd conf igurat ion informa tion. Status messages are list ed in chapter 6, “T roublesho ot- ing,” of the Operati on guide. Status messages and confi gurat ion me nus can be displayed in the messa ge window in En glish, French, German , or S pan ish. I f y ou need to c hange the me ssag e win[...]

If you’re not familiar wit h using the conf igurat ion m enu, refer to chap- ter 4, “Print er Co nfi gurati on, ” of th e Reference g uide fo r complet e information. Menu Administration/Miscellaneous/Keyp ad Langua ge Choices English, French, German, Spanish Default Eng lish Notes The p rinter must be restarted for changes t o the Keypa d La[...]

Press the Cancel key to cancel all print jobs currently printing, inter preti ng, or s pooling; or to send a n end-of- job indicator to print jobs waiting for incoming data. The printer then resumes printing other print jobs in the queu e . If you press the Cance l key by mistake, o r if you decide not to c ancel a print job af ter pressing this ke[...]

Now , you ’re ready to print. For more i nform at ion on the day-to-day operation of your printer , refer to the Operat ion guide. For more te ch- nical info rm ati on, ref er to the Reference guide. Press the Select key to access a menu or to c hoose a disp la y ed menu optio n.[...]

[...]

A QMS Cus tomer S upp ort Sources o f custom er suppo rt QMS worl d-wide offices[...]

Se veral sources of help and informat ion are availa ble, dependin g on the type of help you need: Y our local v en dor (the one from wh om you bo ught the printer) m ay be best equipped to help you. Y our vendor has specially trai ned servi ce technicians availab le to answer questi ons, and th e equipment to ana- lyze your printer problems . Ofte[...]

The QMS Corporate Bull etin Board Sy stem (BBS ) contains tech nical support notes, applicat ion not es, drivers, pat ches, and ut ilit ies. T ech- nical questions not requiring an im med iate response can be left on electronic mai l for the S y sop (System Operato r). The bullet in board [(334) 633-3632] operates at 1200, 2400, 9600, and 14400 bau[...]

QMS Custom er T echnical Assurance is available M-F , 7:00 am-6:0 0 pm, Cent ral St andard Ti me, at (334) 633-450 0 (US ). Y ou can also fax questions to CT A a t (334) 633-3716 (US). Pl ease indicat e wheth er you would like a fax or a phone call. If you call f or assist ance, have the fol lowing inform at ion ready so our technicians ca n help y[...]

The follow ing num bers are valid in t he US. T o contact QMS in other countries, see the li st of world-wide of f ices inth e follo wing sectio n. (800) 762-8894 Call for ser vice information and maintenanc e pricing for repair of a ll QMS printer s and printer s of various other manufa ctu rers. (800) 858-1597 On-Site Service and Depot Repair Inf[...]

United Stat e s/ Latin Amer ica QMS, Inc. One Magnum Pass Mobile, AL 36618 (334) 63 3-4300 Product Inform ation: (800) 523-2696 OEM Information: (800) 631-2 692 Cons umables: (800) 777-7782 Fax: (3 34 ) 633-4866 E-mail: info@qms. com Latin America Fax: (334) 639-3347 Asia-P acific QMS Asia-Pacifi c Auck land 6 4 (9 ) 63 0 7 912 Melbourne 61 (3) 899[...]

B Conf iguratio n Menu Configurat ion M enu Diagram s[...]

Pr ess Press[...]

Press[...]

Press[...]

In dex 10 Base2 4-2 10 BaseT 4-2 600 DPI key 5- 6 Abou t the printe r 1-2 Applicatio n Notes, QMS 3-11 Applicatio ns PC 3 -11 Automatic Jam R e covery 1- 1 1 BNC connec tion 4-2 Bulletin boar d QMS 3-11 Bulletin boar d, QM S A-3 Cab les PC interf ace 3-2 Cancel key 5-6 CCITT 1-8 Communication Testing, parallel port 3-5 Communication, testi ng Seria[...]

Context Switching 1-11 Control panel In d ica t o rs 5 - 3 LEDs 5- 3 Messag e windo w 5-4 CrownAdmin soft ware Inst al lati on, DO S 4-4 Installati on, Macintosh 4-5 Inst al lati on, Wi n dows 4 - 9 CrownNet Manager softwar e Inst allati on, OS/ 2 4-5 Customer su pport, QMS A-2 Doc umen tatio n 1-2, 1 -3 Optional 1-4 DOS Cro w nAdmin software 4-4 D[...]

NetWare Configur ation, Ethernet port 4 -11 Configur ation, network 4-17 Network Interfaces 1-14 Nex t key 5-6 Nov ell Ne tWare See NetWare Online/ Off line key 5- 5 Optio nal font s 1-13 Optio ns, printer 1-13 OS/2 CrownNet Manager instal lation 4-5 Parallel Cabl e 3-2 Parallel por t 3- 3 Testing communication 3-5 PC Applicatio ns 3-11 Driver 3- 1[...]

Customer A-2 Internet A-3 QM S bulleti n bo ard A-3 QM S, World- wide A-6 Tech nical A-4 Unite d States A-4 TCP/IP Configur ation, Ethernet port 4 -13 Configur ation, network 4-18 Test f ile, creating 3-5 Testing comm uni c ation 3-6 Testing, PC Parallel por t 3-5 Thin-wire Ethernet 4-2 Tray Select key 5-6 Troubleshooting Ether n et port 4-19 Twist[...]