IBM S84H-4552-00 manual

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66

Go to page of

A good user manual

The rules should oblige the seller to give the purchaser an operating instrucion of IBM S84H-4552-00, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.

What is an instruction?

The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of IBM S84H-4552-00 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.

Unfortunately, only a few customers devote their time to read an instruction of IBM S84H-4552-00. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.

What should a perfect user manual contain?

First and foremost, an user manual of IBM S84H-4552-00 should contain:
- informations concerning technical data of IBM S84H-4552-00
- name of the manufacturer and a year of construction of the IBM S84H-4552-00 item
- rules of operation, control and maintenance of the IBM S84H-4552-00 item
- safety signs and mark certificates which confirm compatibility with appropriate standards

Why don't we read the manuals?

Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of IBM S84H-4552-00 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of IBM S84H-4552-00, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the IBM service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of IBM S84H-4552-00.

Why one should read the manuals?

It is mostly in the manuals where we will find the details concerning construction and possibility of the IBM S84H-4552-00 item, and its use of respective accessory, as well as information concerning all the functions and facilities.

After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.

Table of contents for the manual

  • Page 1

    S84H-4552-00 IBM Mobile Systems Hardware Maintenance Manual SelectaDock II Supplement November 1996 Use this supplement with the IBM Mobile Systems Hardware Maintenance Manual[...]

  • Page 2

    [...]

  • Page 3

    S84H-4552-00 IBM Mobile Systems Hardware Maintenance Manual SelectaDock II Supplement November 1996 Use this supplement with the IBM Mobile Systems Hardware Maintenance Manual IBM[...]

  • Page 4

    Note Before using this information and the product it supports, be sure to read the general information under “Notices” on page 56. First Edition (November 1996) The following paragraph does not apply to the United Kingdom or any country where such provisions are inconsistent with local law: INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES [...]

  • Page 5

    ThinkPad SelectaDock Docking System  Copyright IBM Corp. 1996 iii[...]

  • Page 6

    iv IBM Mobile Systems HMM[...]

  • Page 7

    Contents ThinkPad SelectaDock Docking System ..... i i i Read This First .................. 1 General Preparation . . . . . . . . . . . . . . . . 3 Checkout Guide . . . . . . . . . . . . . . . . . 4 How to Run the Diagnostics ............ 1 1 Symptom-to-FRU Index . . . . . . . . . . . . . . 18 Undetermined Problems . . . . . . . . . . . . . . 30 Fe[...]

  • Page 8

    vi IBM Mobile Systems HMM[...]

  • Page 9

    Read This First Before you go to the checkout guide, be sure to read this section. Important Notes  Only certified trained personnel should service the computer .  Be extremely careful during write operations such as copying, saving, or formatting. Drives in the computer that you are servicing might have been rearranged; or the drive startup [...]

  • Page 10

    5. Failure symptoms, error codes appearing on display, and beep symptoms 6. Procedure index and page number in which failing FRU was detected 7. Failing FRU name and FRU number 8. Machine type, model number, and serial number 9. Customer's name and address Before checking problems with the computer, refer to the following to determine if the w[...]

  • Page 11

    General Preparation Note In this manual, Base Model means the SelectaDock Base Model I, SelectaDock means the SelectaDock II, and SelectaDock Docking System means the Base Model and SelectaDock when docked together as one unit. 1. The SelectaDock supports the ThinkPad 760E, 760ED, and 760ELD. When any other model is docked to the SelectaDock, a bee[...]

  • Page 12

    Checkout Guide Use the following procedure as a guide for computer problems. Note The diagnostic tests are intended to test only IBM products. Non-IBM products, prototype cards, or modified options can give false errors and invalid system responses. Important When the problem determination procedure in the operation manual that is supplied with the[...]

  • Page 13

    Symptoms (Verified) Go to POST detected an error and displayed numeric error codes. “Symptom-to-FRU Index” on page 18, and then use the Numeric Error Codes table. The diagnostic test detected an error and displayed a FRU code. “Diagnostic Error Codes” on page 21. Other symptoms (such as LCD display problems). “Symptom-to-FRU Index” on p[...]

  • Page 14

    Power Supply If the power-on indicator is not on but the power supply fan is not turning, check the power cord for continuity and correct installation. If the power cord is not the problem, either the power supply is defective, or another component is defective causing the power supply to cut off. To verify the power supply is operating correctly, [...]

  • Page 15

    Power Supply Connector .1/ and .4/ Power Supply Connector .2/ Power Supply Connector .3/ Pin V dc Red cord + 5 V Yellow cord + 12 V Pin Signal V dc Min. V dc Max. 1, 2 CVCC + 19 V + 21 V 3, 4 GND – – Pin Signal V dc Min. V dc Max. 1 − 12 V − 11.4 V − 13.2 V 2, 3 GND – – 4 − 5 V − 4.53 V − 5.5 V 7[...]

  • Page 16

    Power Supply Connector .5/ 1 19 20 2 Pin Signal V dc Min. V dc Max. 2, 3 GND — — 4 SUB 12 + 11.4 + 12.6 5 GND — — 6, 7 + 12 volts + 11.4 + 12.6 8 GND — — 9—11 + 3.3 + 3.0 + 3.6 12—14 GND — — 15—17 + 5 + 4.75 + 5.25 18—20 GND — — Checking the Installed Devices List If a device is installed but the icon appears in a gray s[...]

  • Page 17

    System (except the SCSI hard disk). The FDD-2 or PCMCIA-2 icons represent the FDD or PCMCIA attached through a port replicator or in the SelectaDock Docking System. Printer Test the printer by connecting it to the computer before testing it on the SelectaDock Docking System. 1. Make sure the printer is correctly connected and is powered on. 2. Run [...]

  • Page 18

     If the external display is attached to the display adapter: 1. Display adapter 2. Main card of SelectaDock Docking System 3. Riser card If the screen is not rolling, do the following to run the display self-test: 1. Power-off the computer on the SelectaDock Docking System and the external display. 2. Disconnect the external display signal cable[...]

  • Page 19

    External Keyboard Notes  If a mouse or other pointing device is attached, remove it and see if the error symptom goes away. If the symptom goes away, the mouse or other pointing device is defective.  The computer keyboard does not work when an external keyboard is connected. 1. Power-off the computer. 2. Disconnect the keyboard cable from the[...]

  • Page 20

    3. Select a device and press Enter to run the test. 4. The test progress screen appears. 5. OK appears when the test ends without any errors. 6. Start the Advanced Diagnostic test by pressing Ctrl + A on the basic diagnostic menu screen. 7. Select Tool to install the tools. 8. Select a device and press the Spacebar and install the tool. You can sel[...]

  • Page 21

    PC Test Card LED: The green LED on the PC test card lights when the PCMCIA test is running. If the LED does not light, check that the card is installed correctly by reseating the card. If it still does not light after reseating, try using another slot for the test. If the LED still does not light and the test fails, replace the FRU shown in the dia[...]

  • Page 22

    Testing the Expansion Unit 1. The Test Selection Menu appears when you select Test Expansion Unit on the Main Menu . 2. Select an item on the screen and follow the instructions that appear on the screen. Testing the SCSI Subsystem Note If a SCSI adapter is installed in an PCI adapter card slot, remove it before running the SCSI diagnostic program. [...]

  • Page 23

    2. If the initialization fails, the following screen appears: SCSI Subsystem Diagnostics Utility V2.1 Enter F3=Exit SCSI Initialization Failed If the initialization ends successfully, the following screen appears. Select an item. 3. The SCSI Devices Test Menu appears. Select one of the devices. The device name may be any of the following:  SCSI [...]

  • Page 24

     SCSI CD-ROM  SCSI optical drive  No device The SCSI controller of SelectaDock Docking System appears as ID7 on the screen. 4. If a SCSI device exists and a test medium is required to test the SCSI device, the following pop-up menu appears (shows the case of a SCSI tape drive). 5. Insert the requested medium and wait approximately 30 secon[...]

  • Page 25

    7. The test begins and the following pop-up menu appears: 8. If the test is successful, the following appears: If the test is unsuccessful, the following appears: 1 7[...]

  • Page 26

    Symptom-to-FRU Index The Symptom-to-FRU Index lists error symptoms and possible causes. The most likely cause is listed first. Note Replace the FRUs one at a time in the sequence shown in the FRUs of the SelectaDock Sequence of Action column. If a replaced part did not resolve the problem, put the original part back in the SelectaDock Docking Syste[...]

  • Page 27

    Numeric Error Codes Symptom or Error FRUs of the SelectaDock Sequence of Actions 10X, 11X 101: Interrupt failure. 102: Timer failure. 103: Timer interrupt failure. 104: Protected mode failure. 105: Last 8042 command not accepted. 107: NMI test failure. 108: Timer bus test failure. 109: Low meg-chip select test. 1. Adapter in slot (if used) 2. Riser[...]

  • Page 28

    Symptom or Error FRUs of the SelectaDock Sequence of Actions 6XX 1. Before changing any devices, run the diagnostic test. (See the “How to Run the Diagnostics” on page 11.) 2. FDD external attachment kit 3. Diskette drive assembly 4. Riser card 11XX, 12XX 1 . Serial devices 2. Communication cable 3. Riser card 17XX 1. Hard disk drive (2.5-inch [...]

  • Page 29

    Diagnostic Error Codes A detected error is shown as in the following example:  A large X to the left of the device icon  Device ID (three digit)  FRU code (four digit)  Error code (two digit) The device ID and error code are used to indicate the detail portion of the FRU which caused the error. If replacing a FRU does not correct the pr[...]

  • Page 30

    Icon Device ID Suspected Device 068 External hard disk drive FDD-1 1 006 Diskette drive FDD-2 2 066 External diskette drive PCMCIA-1 1 080 PCMCIA PCMCIA-2 2 088 External PCMCIA Parallel 009 Parallel Serial 011, 012 Serial DSP 113 DSP 1 CDROM-1 215 CD-ROM 2 CDROM-2 216 External CD-ROM Infrared 103 IR Audio 150 Audio (ESS) 22 IBM Mobile Systems HMM[...]

  • Page 31

    FRU Codes: If an error is detected by the diagnostic tests, a four-digit FRU code is displayed. The FRU code indicates two suspected FRUs. Replace the FRU that is indicated by the two leftmost digits first; then replace the FRU that is indicated by the two rightmost digits. No FRU is assigned to code 00. If only one FRU is suspected, the other FRU [...]

  • Page 32

    Beep Symptoms Symptom or Error FRUs of the SelectaDock Sequence of Actions Beep sounds continuously. 1. Verify that the ThinkPad model is correct. (See “General Preparation” on page 3.) 2. Security feature group 3. Main card 4. Audio card Keyboard-Related Symptoms Symptom or Error FRUs of the SelectaDock Sequence of Actions One or more keys do [...]

  • Page 33

    Power-Related Symptoms Symptom or Error FRUs of the SelectaDock Sequence of Actions Although the computer is powered off, the fan of the SelectaDock power supply is running. 1. Power supply unit The power of SelectaDock cannot be powered off. 1. Power supply unit Peripheral-Device-Related Symptoms Symptom or Error FRUs of the SelectaDock Sequence o[...]

  • Page 34

    PC-Card-Related Symptoms Symptom or Error FRUs of the SelectaDock Sequence of Actions PC Card does not work. 1. Reseat the PC card. 2. Check that: a. The PC card is functional when installed in the computer or another SelectaDock. b. The PC card is correctly set up, including the computer resource assignments and device driver installation. 3. Run [...]

  • Page 35

    Audio-Related Symptoms Symptom or Error FRUs of the SelectaDock Sequence of Actions Audio equipment does not work. Verify that: 1. The audio equipment works when connected directly to the computer. 2. The audio equipment is designed to be supported by this product. Sound Blaster-Related Symptoms Symptom or Error FRUs of the SelectaDock Sequence of [...]

  • Page 36

    Adapter-Related Symptoms Symptom or Error FRUs of the SelectaDock Sequence of Actions The adapter does not work. Verify that: 1. The adapter is designed for the docking station adapter slot. 2. The system resources are assigned correctly by its utility program, if the adapter card is a non-PnP ISA adapter bus type. 3. The driver diskette is up to d[...]

  • Page 37

    Intermittent Symptoms Symptom or Error FRUs of the SelectaDock Sequence of Actions An intermittent problem occurs. The problem can be difficult to analyze because it occurs intermittently. If your docking station has such a problem, verify that: 1. The computer is firmly attached to the docking station. 2. All cables and power cords are securely co[...]

  • Page 38

    Undetermined Problems Use the following procedure when the diagnostic tests do not identify the failing adapter or device. Check that all cables, wires, and connectors are connected so that they do not cause a short circuit. If any problems are found, reconnect or replace them. Check the power supply for correct operation (see “Power Supply” on[...]

  • Page 39

    Feature Description Game Switch: This switch controls the MIDI/joystick port. The Sound Blaster cannot be used when the MIDI/joystick is enabled because of data conflict. Set the game switch to the OFF position to disable the MIDI/joystick port. Set the game switch to the ON position to enable the MIDI/joystick port. Status Indicator Check the Sele[...]

  • Page 40

    Product Overview: The following provides an overview of the system features: Feature Description PCI or ISA slot  Two full size PCI slots or one ISA shared slot Bays  1-inch-high bay – ThinkPad option using the UltraBay tray – CD-ROM/FDD/HDD drive  Half-height bay – All available storage SCSI/IDE devices Audio subsystem  Speaker ?[...]

  • Page 41

    Removal and Replacement This section contains information on removals and replacements, as well as locations.  The arrows in the removals and replacements show the direction of movement to remove a field replaceable unit (FRU), or to turn a screw to release the FRU. The arrows are marked in numeric order to show the correct sequence of removal. [...]

  • Page 42

    1010 Base Model Make sure that the security key is set to the Unlock position .1/ and release the latch .2/ ; then undock the Base Model. 2 3 1 34 IBM Mobile Systems HMM[...]

  • Page 43

    1020 Option Card Cover / Option Card 1 If an option card is installed, remove it. 2 3 3 5[...]

  • Page 44

    1030 PC Card 36 IBM Mobile Systems HMM[...]

  • Page 45

    1040 1-Inch-High Bay  Base Model (1010) The customer can install the ThinkPad option by using the UltraBay tray and HDD, FDD, or CD-ROM by using the device tray in the 1-inch-high bay. Remove the devices that are installed in the bay; then remove the UltraBay tray or device tray as follows: Attention A hard disk or a diskette drive is sensitive [...]

  • Page 46

    Device Tray 1 2 3 4 5 38 IBM Mobile Systems HMM[...]

  • Page 47

    1050 Half-Height Bay Frame  Base Model (1010) 1 2 3 3 9[...]

  • Page 48

    1060 Upper Cover  Base Model (1010)  Rear Panel / Option Card Cover (1020)  1-Inch-High Bay (1040)  Half-Height Bay Frame (1050) Caution Make sure all power cords are unplugged before you remove the upper cover. Step Length (Quantity) Memo .1/ M 2.6 x 5 mm (2) .2/ M 2.6 x 5 mm (1) Flat head .3/ M 2.6 x 2.5 mm (1) .4/ M 2.6 x 5 mm (2) .6[...]

  • Page 49

    When replacing: The following figure shows the route of the microphone cable: The cable goes through here Inside view 4 1[...]

  • Page 50

    1070 Bracket  Base Model (1010)  Rear Panel / Option Card Cover (1020)  1-Inch-High Bay (1040)  Half-Height Bay Frame (1050)  Upper Cover (1060) Step Length (Quantity) Memo .1/ M 2.6 x 5 mm (4) 42 IBM Mobile Systems HMM[...]

  • Page 51

    1080 Speaker Assembly  Base Model (1010)  Rear Panel / Option Card Cover (1020)  1-Inch-High Bay (1040)  Half-Height Bay Frame (1050)  Upper Cover (1060)  Bracket (1070) 1 3 2 Step Length (Quantity) Memo .1/ M 2.6 x 7 mm (4) Self-tap 4 3[...]

  • Page 52

    1090 Power Supply  Base Model (1010)  Rear Panel / Option Card Cover (1020)  1-Inch-High Bay (1040)  Half-Height Bay Frame (1050)  Upper Cover (1060)  Bracket (1070) Step Length (Quantity) Memo .1/ M 2.6 x 5 mm (4) 44 IBM Mobile Systems HMM[...]

  • Page 53

    1100 Cables  Base Model (1010)  Rear Panel / Option Card Cover (1020)  1-Inch-High Bay (1040)  Half-Height Bay Frame (1050)  Upper Cover (1060) This step is a preparation for removing the main card assembly. Remove the IDE cables .1/ , the SCSI cable .2/ , and the audio cable .3/ ; then disconnect the speaker connector .4/ . 4 5[...]

  • Page 54

    1110 Shield Cover  Base Model (1010)  Rear Panel / Option Card Cover (1020)  1-Inch-High Bay (1040)  Half-Height Bay Frame (1050)  Upper Cover (1060)  Bracket (1070) Step Length (Quantity) Memo .1/ M 2.6 x 7 mm (3) .2/ M 2.6 x 6 mm (5) .3/ M 1.5 x 6 mm (1) 46 IBM Mobile Systems HMM[...]

  • Page 55

    1120 Main Card Assembly  Base Model (1010)  Rear Panel / Option Card Cover (1020)  1-Inch-High Bay (1040)  Half-Height bay Frame (1050)  Upper Cover (1060)  Bracket (1070)  Cables (1100)  Shield Cover (1100) Step Length (Quantity) Memo .1/ M 2.6 x 5 mm (1) .2/ M 2.6 x 3 mm (1) .4/ M 2.6 x 5 mm (3) Self-tap .5/ M 1.5 x 6 mm ([...]

  • Page 56

    1130 Audio Card / Main Card / Riser Card  Base Model (1010)  Rear Panel / Option Card Cover (1020)  1-Inch-High Bay (1040)  Half-Height Bay Frame (1050)  Upper Cover (1060)  Bracket (1070)  Cables (1100)  Shield Cover (1100)  Main Card Assembly (1120) .1/ : To remove the Audio card .2/ : To remove the Riser card .1/ , .2/[...]

  • Page 57

    Locations Front View .1/ Multiuser lock .2/ PC Card lock .3/ SelectaDock base lock .4/ Docking guide .5/ Half-height bay .6/ Status indicators .7/ UltraBay tray eject hole .8/ 1-inch-high bay .9/ UltraBay tray .1ð/ FDD connector .11/ HDD connector .12/ UltraBay tray lock .13/ MicroSaver lock hole .14/ Game switch .15/ Docking connector 4 9[...]

  • Page 58

    Front View (continue) .16/ IDE connector .17/ Internal SCSI connector .18/ Audio device connector .19/ Audio device connector .2ð/ Power supply connector 50 IBM Mobile Systems HMM[...]

  • Page 59

    Side View .1/ Volume knob .2/ Headphone jack .3/ Line-out jack .4/ Speaker-in jack .5/ MIDI/joystick port .6/ PCMCIA slots .7/ SCSI connector 5 1[...]

  • Page 60

    Rear View .1/ Power jack .2/ PCI connector .3/ ISA connector 52 IBM Mobile Systems HMM[...]

  • Page 61

    Parts List 5 3[...]

  • Page 62

    1 Connector cover 73H7450 2 Rear cover 39H7441 3 Bezel (See Upper cover group ) 4 Half-height bay frame 82H6729 5 Cable group 73H7453 6 Riser card 39H7442 7 Main card assembly 39H7443 8 Audio card 39H7444 9 Base cover 39H7439 10 Speaker assembly 39H7446 11 Shield cover (See Main card assembly ) 12 Power supply (See Power supply group ) 13 Bracket ([...]

  • Page 63

    Power Cords 1 2 3 4 5 6 7 8 9 10 Warning Use the power cord certified for your country. 1 Colombia, U.S., Venezuela 13F9959 Japan, 2-pin 6454377 Japan, 3-pin 65F0031 2 Hong Kong, Singapore, U.K. 14F0033 3 France, Germany, Spain 13F9979 4 Italy 14F0069 5 Australia, New Zealand 13F9940 6 Denmark 13F9997 7 Israel 14F0087 8 Bangladesh, Pakistan, Sri La[...]

  • Page 64

    Notices References in this publication to IBM products, programs, or services do not imply that IBM intends to make these available in all countries in which IBM operates. Any reference to an IBM product, program, or service is not intended to state or imply that only that IBM product, program, or service may be used. Subject to IBM’s valid intel[...]

  • Page 65

    [...]

  • Page 66

    IBM  Part Number: 84H4552 Printed in U.S.A. S84H-4552-ðð[...]