Intel PCI manual

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Table of contents for the manual

  • Page 1

    DSS NETWORKS GigMAC PMC & PCI/PCI-X Cards GigPMC Switch GigPCI-Express Switch Board and Driver Users Manual (Includes all Intel-based models 5164, 5261, 5262, 5263-SFP, 5264, 5468, 6162, 6267-SFP and 6468) (copper and fiber models) Document Version 2.6, P/N 131903 Sept 2007[...]

  • Page 2

    GigMAC-PMC and PCI GigPMC Switch Board and Driver Users Man u al DSS NETWORKS, INC. Version: 2.6 Page: 2 1. INTRODUCTION ................................................................................................................ .. 4 1.1 SEE ALSO ..................................................................................................[...]

  • Page 3

    GigMAC-PMC and PCI GigPMC Switch Board and Driver Users Man u al DSS NETWORKS, INC. Version: 2.6 Page: 3 12.1 ENVIRONMENTAL SPECIFICATIONS ....................................................................... 53 13. WARRANTEE AND SUPPORT INFO ............................................................................. 54[...]

  • Page 4

    GigMAC-PMC and PCI GigPMC Switch Board and Driver Users Man u al DSS NETWORKS, INC. Version: 2.6 Page: 4 1. INTRODUCTION The GigMAC and GigPMC-switch family of network adapter cards and switches are a high-performance, cost-effective solution for adding Gigabit Ethernet connectivity to any embedded or real-time network appliance or network a ccess [...]

  • Page 5

    GigMAC-PMC and PCI GigPMC Switch Board and Driver Users Man u al DSS NETWORKS, INC. Version: 2.6 Page: 5  IEEE 802.3 (all sections applicable to 1000 Base T, 1000 Base SX , 1000 Base LX)  IEEE 802.1D and IEEE 802.1Q as applicable for VLAN and priority queuing support  PCI 2.2 and PCI-X 1.0 compliant  PCI low-profile specification (as ap[...]

  • Page 6

    GigMAC-PMC and PCI GigPMC Switch Board and Driver Users Man u al DSS NETWORKS, INC. Version: 2.6 Page: 6 3. KEY FEATURES The GigMAC (PMC and PCI), Gi gPMC-switch and GigPCI-E swit ches offer the following key features: • Sustained throughput of 245 Mbytes/sec (1.96 Gb) per port over PCI bus using 64-bit, 66 MHZ PCI • Sustained throughput of 118[...]

  • Page 7

    GigMAC-PMC and PCI GigPMC Switch Board and Driver Users Man u al DSS NETWORKS, INC. Version: 2.6 Page: 7 • Compatible with all 10/100/1000Ba seT hubs, switches and routers • Burst rate of up to 256 dwor ds (1024 bytes) over PCI bus • Jumbo frame support for up to 9K, 802.3x full duplex flow control with automatic pause and priority with multi[...]

  • Page 8

    GigMAC-PMC and PCI GigPMC Switch Board and Driver Users Man u al DSS NETWORKS, INC. Version: 2.6 Page: 8  Driver Utilities (Linux)  High-performance frame generator (wire and bus-speed capable)  Transmit and receive callbacks (hooks) for driver-level application code  Internal and external loopback capabilities  Built-in performance [...]

  • Page 9

    GigMAC-PMC and PCI GigPMC Switch Board and Driver Users Man u al DSS NETWORKS, INC. Version: 2.6 Page: 9 5. SYSTEM REQUIREMENTS Intel Platform (minimum) : Pentium III 800 MHZ or fast er with PC100 or PC133 SDRAM, 32-bit 33 MHZ PCI . Intel Platform (recommended) : Pentium4, Core Duo or Xeon at 1.8GHZ or faster, DDR SDRAM, 64-bit, 66 MHZ PCI or PCI-X[...]

  • Page 10

    GigMAC-PMC and PCI GigPMC Switch Board and Driver Users Man u al DSS NETWORKS, INC. Version: 2.6 Page: 10 6. HARDWARE INFORMATION 6.1 BOARD PHOTOS Model 5164 - 4-port PMC Model 5468 GigPMC 8-port sw itch Model 6267-SFP PCI-X Model 5262-LC fiber PMC Model 5262-RJ PMC[...]

  • Page 11

    GigMAC-PMC and PCI GigPMC Switch Board and Driver Users Man u al DSS NETWORKS, INC. Version: 2.6 Page: 11 Model 6468-RJ PCIe Model 5262-SC Model 5264-RJ Model 5263-SFP[...]

  • Page 12

    GigMAC-PMC and PCI GigPMC Switch Board and Driver Users Man u al DSS NETWORKS, INC. Version: 2.6 Page: 12 6.2 BOARD LED INDICATORS PCI / PMC Boards LED Function Table Gigabit NIC Model LED # 1 Green LED # 2 Green LED #3 Yellow LED #4 Yellow PCI-X 6267 TX RX LINK N/A PMC 5468 LNK/ACT LNK/ ACT LNK/ACT LNK/ACT PMC 5164 LNK/ACT LNK/ ACT LNK/ACT LNK/ACT[...]

  • Page 13

    GigMAC-PMC and PCI GigPMC Switch Board and Driver Users Man u al DSS NETWORKS, INC. Version: 2.6 Page: 13  LED_TX (transmit activity)  LED_RX (receive activity) Model 5262-LC dual-port or 5261-LC single port PMC (fiber) The front panel has two onboard fiber LC con nectors that support the connection of singlemode or multimode fiber optics wit[...]

  • Page 14

    GigMAC-PMC and PCI GigPMC Switch Board and Driver Users Man u al DSS NETWORKS, INC. Version: 2.6 Page: 14 The front panel has four onboard RJ-45 conn ectors that support the connection of Category 5e cabling with 1 LED indicator per port that provides both a “link” and “activity” indicator as follows:  OFF (no link)  ON (link)  BLI[...]

  • Page 15

    GigMAC-PMC and PCI GigPMC Switch Board and Driver Users Man u al DSS NETWORKS, INC. Version: 2.6 Page: 15 6.3 PMC CONNECTOR PIN/SIGNAL DEFINITIONS PMC Connectors Pin Assignments Pn1/Jn1 32 Bit PCI 1 TCK -12V NC 2 3 GND INITA# 4 5 INTB# INTC# NC 6 7 BUSMODE1# +5V 8 9 NC INTD# PCI-RSVD NC 10 11 GND PCI-RSVD NC 12 13 CLK GND 14 15 GND GNT# 16 17 REQ# [...]

  • Page 16

    GigMAC-PMC and PCI GigPMC Switch Board and Driver Users Man u al DSS NETWORKS, INC. Version: 2.6 Page: 16 Pn2/Jn2 32 Bit PCI 1 NC +12V TRST# 2 3 TMS TDO 4 5 TDI GND 6 7 GND PCI-RSVD NC 8 9 NC PCI-RSVD PCI-RSVD NC 10 11 NC BUSMODE2# +3.3V 12 13 RST# BUSMODE3# PMC_1 14 15 3.3V BUSMODE4# NC 16 17 NC PCI-RSVD GND 18 19 AD[30] AD[29] 20 21 GND AD[26] 22[...]

  • Page 17

    GigMAC-PMC and PCI GigPMC Switch Board and Driver Users Man u al DSS NETWORKS, INC. Version: 2.6 Page: 17 Pn3/Jn3 32 Bit PCI 1 NC PCI-RSVD GND 2 3 GND C/BE[7]# 4 5 C/BE[6]# C/BE[5]# 6 7 C/BE[4]# GND 8 9 NC VIO PAR64 10 11 AD[63] AD[62] 12 13 AD[61] GND 14 15 GND AD[60] 16 17 AD[59] AD[58] 18 19 AD[57] GND 20 21 NC VIO AD[56] 22 23 AD[55] AD[54] 24 [...]

  • Page 18

    GigMAC-PMC and PCI GigPMC Switch Board and Driver Users Man u al DSS NETWORKS, INC. Version: 2.6 Page: 18 Pn4/Jn4 (optional I/O – Model 5468 only) 1 NC I/O I/O NC 2 3 NC I/O I/O NC 4 5 NC I/O I/O NC 6 7 NC I/O I/O NC 8 9 NC I/O I/O NC 10 11 NC I/O I/O NC 12 13 NC I/O I/O NC 14 15 NC I/O I/O NC 16 17 NC I/O I/O NC 18 19 NC I/O I/O NC 20 21 NC I/O [...]

  • Page 19

    GigMAC-PMC and PCI GigPMC Switch Board and Driver Users Man u al DSS NETWORKS, INC. Version: 2.6 Page: 19 6.4 PCI CONFIGURATION REGISTERS in: unit: 0, bus: 16, dev: 1, func: 0, pci regs: device&vendor: 10108086 stsAndErrs: 02300017 membaseCsr: 00020004 flashbaseCsr: 00000000 iobaseCsr: 00001001 membaseUpper: 00000000 irq: 00ff0106 cfgLat/cache:[...]

  • Page 20

    GigMAC-PMC and PCI GigPMC Switch Board and Driver Users Man u al DSS NETWORKS, INC. Version: 2.6 Page: 20 6.4.1 VENDOR AND DEVICE IDS All Intel based models use the 82546GB chip which has the following vendor and device ID: Vendor ID: 8086 Device ID: 1010 6.5 EEPROM LISTINGS Model 5468 in: unit: 0, i82546 serial eeprom cfg: eeprom[0x00]: 5000 eepro[...]

  • Page 21

    GigMAC-PMC and PCI GigPMC Switch Board and Driver Users Man u al DSS NETWORKS, INC. Version: 2.6 Page: 21 Model 5262-RJ in: unit: 0, i82546 serial eeprom cfg: eeprom[0x00]: 5000 eeprom[0x01]: 0cc2 eeprom[0x02]: 1e99 eeprom[0x03]: 0420 eeprom[0x08]: a921 eeprom[0x09]: 1104 eeprom[0x0a]: 460b (INIT_CTRL_1) eeprom[0x0b]: 5262 eeprom[0x0c]: dbad eeprom[...]

  • Page 22

    GigMAC-PMC and PCI GigPMC Switch Board and Driver Users Man u al DSS NETWORKS, INC. Version: 2.6 Page: 22 6.6 DEFAULT REGISTER SETTINGS The following lists the default register setti ngs for the Intel 82546 Gigabit controller on the cards (copper models): in: unit: 0, ioAddr: 40020000, mac regs: CTRL: (0x0000): 0x18f41ae1 (PRST: 0, TFCE: 1, RFCE: 1[...]

  • Page 23

    GigMAC-PMC and PCI GigPMC Switch Board and Driver Users Man u al DSS NETWORKS, INC. Version: 2.6 Page: 23 The following lists the default register setti ngs for the Intel 82546 Gigabit controller on the cards (fiber models): in: unit: 0, ioAddr: e087c000, mac regs: CTRL: (0x0000): 0x18f40280 (PRST: 0, TFCE: 1, RFCE: 1, RST: 0, LRST: 0, FD: 0 (FRCD:[...]

  • Page 24

    GigMAC-PMC and PCI GigPMC Switch Board and Driver Users Man u al DSS NETWORKS, INC. Version: 2.6 Page: 24 6.7 ETHERNET FRAME LATENCY The following table shows typical system le vel frame latencies me asured during high- performance testing using fram e generator including path fr om SDRAM to wire through system controller across PCI bus interface: [...]

  • Page 25

    GigMAC-PMC and PCI GigPMC Switch Board and Driver Users Man u al DSS NETWORKS, INC. Version: 2.6 Page: 25 generate static. If you must leave the inst allation area before the installation is complete, be sure to ground yourself agai n before continuing the installation. Assess system power requirements . If you already have other PCI cards in your [...]

  • Page 26

    GigMAC-PMC and PCI GigPMC Switch Board and Driver Users Man u al DSS NETWORKS, INC. Version: 2.6 Page: 26 Step 2 – Remove the CompactPCI or Embedded Mainboard controller from the system, if necessary to access the PMC slot. This wil l allow the PMC adapter card to be more easily installed. Consult your User's Manual for assistance in opening[...]

  • Page 27

    GigMAC-PMC and PCI GigPMC Switch Board and Driver Users Man u al DSS NETWORKS, INC. Version: 2.6 Page: 27 Connecting Fiber optic Model 6267-SFP, 5261-LC, 5262-LC, 5263-SFP This section explains how to connect the fi ber cards to the external network using standard fiber optic cables. Typically 50 or 62. 5 micron multimode fibe r optic cables with L[...]

  • Page 28

    GigMAC-PMC and PCI GigPMC Switch Board and Driver Users Man u al DSS NETWORKS, INC. Version: 2.6 Page: 28 RJ-45 pinouts for CAT5 connectors and cabl es are shown in the follow ing table: Pin 10/100 Signal Gigabit Signal 1 Transmit+ Channel A+ 2 Transmit- Channel A- 3 Receive+ Channel B+ 4 Unused Channel C+ 5 Unused Channel C- 6 Receive- Channel B- [...]

  • Page 29

    GigMAC-PMC and PCI GigPMC Switch Board and Driver Users Man u al DSS NETWORKS, INC. Version: 2.6 Page: 29 $ mkdir util $ cd util $ cp /mnt/cdrom/linux-dpm-driver/util/util*.tar.gz . $ gunzip util*.tar.gz $ tar vxf util*.tar To create a new utility programs: $ make clean $ make Note(1): If you are installing the adapter ca rds in an SMP machine, you[...]

  • Page 30

    GigMAC-PMC and PCI GigPMC Switch Board and Driver Users Man u al DSS NETWORKS, INC. Version: 2.6 Page: 30 TYPE=Ethernet USERCTL=no NETMASK=255.255.255.0 NETWORK=192.168.0.0 BROADCAST=192.168.0.255 Note: You should also add a line to /etc/modules.conf for each interface as shown in the following example: SAMPLE MODULES.CONF FILE alias eth1 dpm alias[...]

  • Page 31

    GigMAC-PMC and PCI GigPMC Switch Board and Driver Users Man u al DSS NETWORKS, INC. Version: 2.6 Page: 31 TUNING THE INSTALLATION Interrupt holdoff (programmed latency) To increase (or decrease) the value of the programmed interrupt latency, insert the module and set the "IntrHold Off" parameter as follows: insmod ./dpm.o IntrHoldOff=1 # [...]

  • Page 32

    GigMAC-PMC and PCI GigPMC Switch Board and Driver Users Man u al DSS NETWORKS, INC. Version: 2.6 Page: 32 ‘Insmod’ Command Line Parameters The following parameters are used by ent ering them on the command line with the modprobe or insmod command. Fo r example, with Intel based card model (ex. 5262, 5164, etc.) entering: insmod dpm [ChipSelecto[...]

  • Page 33

    GigMAC-PMC and PCI GigPMC Switch Board and Driver Users Man u al DSS NETWORKS, INC. Version: 2.6 Page: 33 to receive all unicast frames (sometimes useful in frame generator testing). Do not enable for normal traffic. ChipSelector 0, 1 1 Sets the chip set sel ector (0=National, 1=Intel). Default is National chipset. FrameGenSize 60-MaxMtuSize 1500 S[...]

  • Page 34

    GigMAC-PMC and PCI GigPMC Switch Board and Driver Users Man u al DSS NETWORKS, INC. Version: 2.6 Page: 34 dmUtil -m eth0 # displays DP83820 MAC controller registers dmUtil -p eth0 # displays gigabit (phy) transceiver registers dmUtil -e eth0 # displays eeprom dmUtil -a eth0 # displays mac address dmUtil -ms eth0 # displays mac stats (Intel only) LO[...]

  • Page 35

    GigMAC-PMC and PCI GigPMC Switch Board and Driver Users Man u al DSS NETWORKS, INC. Version: 2.6 Page: 35 Using dmUtil dpm driver utility: The “dpm driver utility” is used to capture detailed board levels statistics, controller registers and to set loopback mode. Example usage of the “dmUtil” are as follows: dmUtil -s eth1 # get driver stat[...]

  • Page 36

    GigMAC-PMC and PCI GigPMC Switch Board and Driver Users Man u al DSS NETWORKS, INC. Version: 2.6 Page: 36 10.3 DRIVER UTILITY COMMAND REFERENCE 10.3.1 STATISTICS SHOW FUNCTION vxWorks usage: inShow(unit) # unit = device index starting from 0 Linux usage: ./dmUtil –s eth1 # eth1, eth2, etc. Command output: in: unit: 2, ioAddr: 0xe087c000, intNum: [...]

  • Page 37

    GigMAC-PMC and PCI GigPMC Switch Board and Driver Users Man u al DSS NETWORKS, INC. Version: 2.6 Page: 37 10.3.2 PCI REGISTERS SHOW FUNCTION vxWorks usage: inShowPciRegs(unit) # unit = device index starting from 0 Linux usage: n/a – use Linux “lsdev” command (see man page for command ‘lsdev’) Command output: in: unit: 0, bus: 16, dev: 1, [...]

  • Page 38

    GigMAC-PMC and PCI GigPMC Switch Board and Driver Users Man u al DSS NETWORKS, INC. Version: 2.6 Page: 38 10.3.3 MAC REGISTERS SHOW FUNCTION vxWorks usage: inShowMacRegs(unit) # unit = device index starting from 0 Linux usage: ./dmUtil –m eth1 # eth1, eth2, etc. Command output: in: unit: 0, ioAddr: 40020000, mac regs: CTRL: (0x0000): 0x18f01ae1 ([...]

  • Page 39

    GigMAC-PMC and PCI GigPMC Switch Board and Driver Users Man u al DSS NETWORKS, INC. Version: 2.6 Page: 39 10.3.4 MAC STATISTICS SHOW FUNCTION vxWorks usage: inShowMacStats(unit) # unit = device index starting from 0 Linux usage: ./dmUtil –ms eth1 # eth1, eth2, etc. Command output: in: unit: 0, ioAddr: 40020000, mac regs: CRCERRS: (0x4000): 0 ALGN[...]

  • Page 40

    GigMAC-PMC and PCI GigPMC Switch Board and Driver Users Man u al DSS NETWORKS, INC. Version: 2.6 Page: 40 NODEF: (0x40c4): 27 NODEF: (0x40c8): 3384703584 NODEF: (0x40cc): 27 NODEF: (0x40d0): 79354269 NODEF: (0x40d4): 79354270 NODEF: (0x40d8): 0 NODEF: (0x40dc): 0 NODEF: (0x40e0): 0 NODEF: (0x40e4): 0 NODEF: (0x40e8): 0 NODEF: (0x40ec): 79354269 NOD[...]

  • Page 41

    GigMAC-PMC and PCI GigPMC Switch Board and Driver Users Man u al DSS NETWORKS, INC. Version: 2.6 Page: 41 10.3.5 PHY REGISTERS SHOW FUNCTION vxWorks usage: inShowPhyRegs(unit) # unit = device index starting from 0 Linux usage: ./dmUtil –p eth1 # eth1, eth2, etc. Command output: in: unit: 0, phy regs: BMCR: (0x00): 0x4140 BMSR: (0x01): 0x7949 PHYI[...]

  • Page 42

    GigMAC-PMC and PCI GigPMC Switch Board and Driver Users Man u al DSS NETWORKS, INC. Version: 2.6 Page: 42 10.3.6 EEPROM SHOW FUNCTION vxWorks usage: inShowEeprom(unit) # unit = device index starting from 0 Linux usage: ./dmUtil –e eth1 # eth1, eth2, etc. Command output: in: unit: 0, i82546 serial eeprom cfg: eeprom[0x00]: 5000 eeprom[0x01]: 0cc2 [...]

  • Page 43

    GigMAC-PMC and PCI GigPMC Switch Board and Driver Users Man u al DSS NETWORKS, INC. Version: 2.6 Page: 43 10.3.7 MAC ADDRESS SHOW FUNCTION vxWorks usage: inShowMacAddr(unit) # unit = device index starting from 0 Linux usage: ./dmUtil –a eth1 # eth1, eth2, etc. Command output: in: unit: 0, current (applied) mac address: 00 50 c2 0c 99 1e 10.3.8 BU[...]

  • Page 44

    GigMAC-PMC and PCI GigPMC Switch Board and Driver Users Man u al DSS NETWORKS, INC. Version: 2.6 Page: 44 10.3.9 STARTING FRAME GENERATOR vxWorks usage: inStrtFrmGen(unit, frmSize) # unit = device index starting from 0 Linux usage: ./dmUtil –l eth1 1 # eth1, eth2, etc. 10.3.10 STOPPING FRAME GENERATOR vxWorks usage: inStopFrmGen(unit) # unit = de[...]

  • Page 45

    GigMAC-PMC and PCI GigPMC Switch Board and Driver Users Man u al DSS NETWORKS, INC. Version: 2.6 Page: 45 10.3.11 SWITCH STATUS SHOW FUNCTION Note: This function is applicable fo r Model 5468 GigPMC and Model 6468 GigPCIe switch/interface cards only. vxWorks usage: inShowSwitch(unit) # unit = device index starting from 0 Linux usage: ./dmUtil –sw[...]

  • Page 46

    GigMAC-PMC and PCI GigPMC Switch Board and Driver Users Man u al DSS NETWORKS, INC. Version: 2.6 Page: 46 A. Opening a socket for management API int s; s = socket (PF_INET, SOCK_STREAM, 0); B. Create request block for driver ioctl struct ifreq ifr; int subCmd; NpkUserCtl myIoc; char myDataBuf[MAX_LINES * MAX_LINE_LEN]; /* set interface name */ strc[...]

  • Page 47

    GigMAC-PMC and PCI GigPMC Switch Board and Driver Users Man u al DSS NETWORKS, INC. Version: 2.6 Page: 47 /* get driver trace buffer */ #define DM_IOCTL_GET_TRC 1 /* get driver statistics */ #define DM_IOCTL_GET_STATS 2 /* get phy registers */ #define DM_IOCTL_GET_PHY_REGS 3 /* get mac registers */ #define DM_IOCTL_GET_MAC_REGS 4 /* set loopback mo[...]

  • Page 48

    GigMAC-PMC and PCI GigPMC Switch Board and Driver Users Man u al DSS NETWORKS, INC. Version: 2.6 Page: 48 Functions to read and write registers in the switch: STATUS inReadSpiReg(int unit, int page, int offset, int bCnt, UINT8 *pData); STATUS inWriteSpiReg8(int unit, int page, int offset, int val); STATUS inWriteSpiReg16(int unit, int page, int off[...]

  • Page 49

    GigMAC-PMC and PCI GigPMC Switch Board and Driver Users Man u al DSS NETWORKS, INC. Version: 2.6 Page: 49 11. TESTING AND VERIFICATION There are several ways to test your adapt er on vxWorks and Linux platforms. This section provides suggestions on how you may test and veri fy your installation. Before you can proceed with any of the suggested te s[...]

  • Page 50

    GigMAC-PMC and PCI GigPMC Switch Board and Driver Users Man u al DSS NETWORKS, INC. Version: 2.6 Page: 50 12. SPECIFICATIONS Connector (Models 5261-RJ, 5262-RJ, 5164, 5264, 5468, 6162, 6468, 6267-RJ): Gigabit Ethernet (1000BaseT, 100BaseTX, 10BaseT): RJ-45 CAT5e Connector (Model 5261-LC, 5262-LC, 5262-SC, 6267-SFP fiber): SFP, SC or LC connector ty[...]

  • Page 51

    GigMAC-PMC and PCI GigPMC Switch Board and Driver Users Man u al DSS NETWORKS, INC. Version: 2.6 Page: 51 Burst Rate: Up to 256 dwords (1024 bytes) over PCI bus Host Offloading: IPv.4 checksum (UDP, TCP and IP) and optional statistics gathering for RFC 1213 (MIB II), RFC 1398 (Ether-like MIB), IEEE 802.3 LME Optional: Jumbo packets, 802.3x full dup[...]

  • Page 52

    GigMAC-PMC and PCI GigPMC Switch Board and Driver Users Man u al DSS NETWORKS, INC. Version: 2.6 Page: 52  IEEE 802.3z Gigabit Ethernet ov er 1000 Base SX multimode fiber  IEEE 802.1D and 802.1Q as applicable for VLAN priority queuing  IEEE 802.3 Gigabit Ethernet over 4 pairs of UTP Category 5e 1000BaseTX).  IEEE 802.3u Fast Ethernet ov[...]

  • Page 53

    GigMAC-PMC and PCI GigPMC Switch Board and Driver Users Man u al DSS NETWORKS, INC. Version: 2.6 Page: 53 12.1 ENVIRONMENTAL SPECIFICATIONS Rugged Class Grade Operating Temp. Storage Temp Vibration Shock Humidity Other Specs C1 Commercial 0ºC to +65ºC 200 linear ft/minute air flow -50C to +100C N/A N/A Operating: Up to 90% Non- Condensing Conform[...]

  • Page 54

    GigMAC-PMC and PCI GigPMC Switch Board and Driver Users Man u al DSS NETWORKS, INC. Version: 2.6 Page: 54 13. WARRANTEE AND SUPPORT INFO Technical Support and Warranty: Telephone technical support (Mon-Fri 8AM to 6PM, MST), 24-hour support via web email 1 year limited product warranty on controller hardware (contact support for warrantee/RMA inform[...]