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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Interquartz 9859, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Interquartz 9859 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Interquartz 9859. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Interquartz 9859 should contain:
- informations concerning technical data of Interquartz 9859
- name of the manufacturer and a year of construction of the Interquartz 9859 item
- rules of operation, control and maintenance of the Interquartz 9859 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Interquartz 9859 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Interquartz 9859, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Interquartz service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Interquartz 9859.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Interquartz 9859 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
1 CALLING LINE IDENTITY TELEPHONE MODEL 9859 IDea OPERATING INSTRUCTIONS[...]
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Page 2
2[...]
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Page 3
3 Contents 1. FEATURES ................................................................................... 5 2. IMPORTANT NOTES ..................................................................... 6 CONDITIONS OF USE ....................................................................................................................................[...]
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Page 4
RINGER INDICATOR ......................................................................................................................................... 15 RINGER VOLUME CONTROL ........................................................................................................................... 15 RINGER PITCH CONTROL ......................[...]
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Page 5
To select mode 2 .................................................................................................... 25 DIALLING A NUMBER FROM THE MEMORIES .............................................................................................. 26 REDIAL MEMORY .................................................................................[...]
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Page 6
6[...]
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Page 7
7 1. FEATURES * Alpha-numeric keypad * Large LCD * Clock / timer * 30 number incoming call memory * Time Date and number of new calls * 40 personal Directory memories * Displays number and name of caller (if available) * 10 one-touch / 10 two-touch repertory dialling memories * 5 number redial memory * EEPROM memory feature * HANDSFREE operation * [...]
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Page 8
8 2. IMPORTANT NOTES This Interquartz telephone has been manufactured to very high standards and is very easy to use. Please read this manual carefully to find out how to use the features. CONDITIONS OF USE This Interquartz telephone is approved for use on private branch exchange extensions business or private direct exchange lines. EMERGENCY CALLS[...]
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Page 9
9 FIGURE 1 IDEA PROFILES TOP VIEW OF IDea REAR VIEW OF IDea BOTTOM VIEW OF IDea IDE VIEW OF IDea[...]
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Page 10
10 3. SETTING UP UNPACKING The carton contains the following * Telephone body and handpiece * Coiled cord * RJ11 - RJ45 line cord, * Operating manual, * Power pack INSTALLATION 1. Fit the coiled cord to the appropriate sockets in the HANDSET and tel- ephone base. 2. Connect the power pack to a wall socket and to the socket at the rear of the teleph[...]
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Page 11
11 To set the time * Press the STORE key * Press the TIMER key - Follow the screen prompts and enter the time using the Alpa-Numeric keypad - hour time (HH) as two digits - minute time (mm) as two digits * Then enter 0, for am * 1 for pm * 2 for 24 hour mode * Complete the process by pressing the store key LINE CONNECTION This telephone is supplied[...]
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Page 12
12[...]
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Page 13
13 4. TECHNICAL ADJUSTMENT - FOR CORRECT OPERATION Caution : please exercise care when adjusting all selectors described, as they and their surrounding electronic components may be damaged by rough treatment. It is also recommended that all adjustments be made with the telephone disconnected from the line. PBX RECALL BUTTON SETTING To achieve compa[...]
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Page 14
14 sensitivity. The control is located on the underside of the telephone (see fig 1). The adjustment can be made with a small screwdriver or similar implement that will fit into the control slot. To make this adjustment 1. Connect the HEADSET to the socket at the rear of the telephone (see fig 1) 2. Set the HF/HS switch to HS (Headset) 3. With the [...]
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Page 15
15 FIGURE 3. GENERAL CONTROL AND INDICATES 5. GENERAL CONTROLS AND INDICATORS HANDSFREE / HEADSET KEY AND INDICATOR When the HANDSFREE / HEADSET key is pressed the red indicator will illuminate to show that the HANDSFREE mode or headset mode is activated. Press the key again to release the HANDSFREE or HEADSET mode. * Note: The HANDSFREE / HEADSET [...]
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Page 16
16 when the mute condition is active. Press mute again to release the mute condi- tion. PAUSE KEY Used for both manual and memory dialling. Pressing the pause key will cause the telephone to delay all following dialling functions for 2.5 seconds after which further dialling may commence*. PBX RECALL KEY For use with PABX systems to invoke special f[...]
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Page 17
17 CURSOR KEYS TIMER KEY The timer key is used to select either the timer display or clock display. MEMORY KEYS 10 memory keys allow access to 20 memory locations, 10 one-touch and 10 two-touch. ALPHA-NUMERIC KEY PAD A standard 4 x 3 configuration for manual dialling and for numeric and character entries during memory programming. RINGER INDICATOR [...]
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Page 18
18 prompts indicate the state the phone is in. (see fig 4) HANG-UP FUNCTION If the Cradle Switch is tapped or the On Hook Dial or Handsfree modes termi- nated, the line will be released automatically. After approximately 2 second, the dial tone will be heard and dialling may be commenced after a brief pause. This function prevents the false transmi[...]
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Page 19
19 display will return to the continuing timer mode. While the telephone is not in use, pressing the timer key changes the mode display in the following sequence: * previous elapsed time * reset and start timer * stop timer * time of day The timer key is also used to set the clock (see installation section) PREVIEW DIALLING The preview dialling opt[...]
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Page 20
20 To change this setting: * Press and hold the calls key until the display shows. SET LIST TYPE < UNANSWERED ALL > * The current setting sill flash. Using the cursor keys and select the desired mode. * Press the store key to set the mode. VIEWING THE CALLS LIST When the telephone receives a new call, the red indicator above the calls key wil[...]
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Page 21
21 The calls list can be edited to remove unwanted enteries or change the content of existing enteries. To Delete an Entry * Press the CALLS key * Use the scroll key to select the unwanted entry * Press the CLEAR key twice in quick succession * The LCD will display ERASED when the procedure is complete To edit an existing entry * Press the CALLS ke[...]
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Page 22
22 TO STORE AN ENTRY IN THE DIRECTORY * Press STORE * Press DIRECTORY A screen prompt will indicate how many enteries your directory contains followed by the prompt ENTER NUMBER. * Enter desired number on the Alpha-Numeric keypad * Press STORE The next screen prompt will read ENTER NAME when the prompt disappears, a shaded box will Flash under the [...]
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Page 23
23 * Press the key on the Alpha-Numeric keypad that corresponds to the first letter of the directory entry that you wish to view e.g If you wish to view on entry with the name NEIL * Press the 6 key twice (N) A screen prompt will read SEARCHING N and then the first entry in the direc- tory beginning with the letter N will be displayed * Use the scr[...]
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Page 24
24 FIGURE 4. CALLER DISPLAY INDICATORS AND INFORMATION FIELDS 7. MEMORY OPERATION The IDea is capable of storing 20 memories in 10 one-touch and 10 two-touch memory locations. Two user selectable memory modes enable various memory locations to be protected MEMORY BACK-UP An EEprom chip inside the telephone (see fig 2) stores both the one and two- t[...]
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Page 25
25 All memories are user accessible The memory mode selection switch is factory set to mode 1. ONE-TOUCH MEMORIES Located down the right side of the keyboard, these buttons provide easy dialling of often used numbers. Each memory can store 32 digits and 20 characters. TWO-TOUCH MEMORIES Using the same keys pressed twice in quick succession, 10 memo[...]
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Page 26
26 * A 'BEEP' and a screen prompt STORE COMPLETE will let you know the entry was accepted. * A 'BOOP' will tell you to try again. DIALLING A NUMBER FROM THE MEMORIES To dial a number from the one-touch memories * Lift HANDSET or press HANDSFREE * Press desired memory key or * Press desired memory key * Lift HANDSET or press HAND[...]
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Page 27
27 STORAGE PROCEDURE * Press STORE * Enter the desired number on the Alpha-Numeric Keypad (32 digits maximum) * The number you have entered will be display on the screen * If you have made an error the cursor keys and may be used to edit the entry * If the number is correct press the STORE key * A screen prompt will ask you to ENTER NAME * Enter th[...]
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Page 28
* To activate mode 2. Lift the HANDSET (OFF HOOK) and then replace the HANDSET (ON HOOK) DIALLING A NUMBER FROM THE MEMORIES To dial a number from the one-touch memories * Lift HANDSET or press HANDSFREE. * Press desired memory key. or * Press desired memory key * Lift HANDSET or press HANDSFREE To dial a number from the two-touch memories * Lift H[...]
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Page 29
8. HANDSFREE AND HEADSET OPERATION HANDSFREE OPERATION For the HANDSFREE function to operate, the HANDSFREE/HEADSET selection switch must be set to HF (see installation section) VOLUME SLIDER Adjusts the volume of sound from the SPEAKER. HANDSFREE MICROPHONE Located at the front of the phone (fig 1), it's function to reproduce your voice, as y[...]
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Page 30
30 3. resume your conversation using the handsfree function Outgoing call using HANDSFREE (manual or memory dialling): 1. press HANDSFREE / headset 2. dial require number on ALPHA-NUMERIC KEYPAD or press desired MEMORY button, 3. speak as required or 1. dial required, number on ALPHA-NUMERIC KEYPAD or press desired memory key 2. press HANDSFREE/hea[...]
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Page 31
31 must be set to HS (see installation section). A headset mic adjustment allows most headsets on the Australian market to function correctly when used with the IDea telephone (see installation section) Incoming call using a HEADSET 1. telephone rings 2. press handsfree / HEADSET 3. commence your HEADSET conversation Changing from HEADSET to HANDSE[...]
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Page 32
32 Training mode Allows a supervisor to monitor a trainee during a call. * During a trainee's call the supervisor may lift the HANDSET(The HEADSET / HANDSFREE indicator will turn off). * Quickly press the HEADSET / HANDSFREE key and the indicator will illuminate. * The trainee may continue the conversation with the supervisor only listening to[...]
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Page 33
33 to difficulty in making outgoing external calls. If you have determined that a pause is required by your PABX or switchboard, please consult the following sections of this manual to select the best alternative : * PAUSE BUTTON * AUTOMATIC PAUSE INSERTION Holding and Transferring Calls The method used for these functions is dependent on your syst[...]
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Page 34
34 FAILURE TO OPERATE AND SERVICE DIFFICULTIES If you are satisfied with the operation of your telephone service, your installa- tion is completed. However, if telephone service problems occur at any time, it is recommended that the installation procedure described in this manual be rechecked. If a fault occurs, try to determine if the fault is wit[...]
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Page 35
35 12. WARRANTY Interquartz (A'asia) Pty. Limited warrants the original purchaser against failure under normal usage resulting from defective material and workmanship at time of manufacture for a period of three years from the date of purchase. Proof of purchase and date of purchase are required for determining validity of this warranty. This [...]
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Page 36
36 Manufactured by International Quartz Limited A Subsidiary of Chiaphua Industries Ltd. © Copyright INTERNATIONAL QUARTZ LTD. 1998[...]