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iStorage datAshur manual

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The rules should oblige the seller to give the purchaser an operating instrucion of iStorage datAshur, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.

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Unfortunately, only a few customers devote their time to read an instruction of iStorage datAshur. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.

What should a perfect user manual contain?

First and foremost, an user manual of iStorage datAshur should contain:
- informations concerning technical data of iStorage datAshur
- name of the manufacturer and a year of construction of the iStorage datAshur item
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- safety signs and mark certificates which confirm compatibility with appropriate standards

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Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of iStorage datAshur alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of iStorage datAshur, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the iStorage service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of iStorage datAshur.

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It is mostly in the manuals where we will find the details concerning construction and possibility of the iStorage datAshur item, and its use of respective accessory, as well as information concerning all the functions and facilities.

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Table of contents for the manual

  • Page 1

    SSD #1 www .istorage-uk.com iStorage datAshur SSD Manual – v 1.3 User Manual Remember to save your PIN in a safe place. If lost or forgotten, there is no way to access the datAshur SSD. If you are having difficulty using the datAshur SSD, please contact our technical support department on +44 (0) 20 8991 6260 (Mon-Fri | 09:00 - 17:30 GMT) or ema[...]

  • Page 2

    #2 iStorage datAshur SSD Manual – v 1.3 www .istorage-uk.com SSD All trademarks and brand names are the propert y of their respectiv e owner s. Copyright © iStorage, 2015. All rights reserved. Windows is a registered trademark of Microsoft Corporation. All other trademarks and copyrights referred to are the property of their respective owners. D[...]

  • Page 3

    #3 www .istorage-uk.com iStorage datAshur SSD Manual – v 1.3 SSD T able of Contents About the iStorage datAshur SSD .................................................................................................... 4 1. How to create the Admin PIN ..................................................................................................[...]

  • Page 4

    #4 iStorage datAshur SSD Manual – v 1.3 www .istorage-uk.com SSD About the iStorage datAshur SSD 3 1 2 UNLOCK button LOCK button LED Indicator lights First T ime Use The datAshur SSD ® is shipped without a preset Personal Identification Number ( PIN ) installed. A 7 to 16 digit Admin PIN must be created before the datAshur SSD can be used. PIN [...]

  • Page 5

    #5 www .istorage-uk.com iStorage datAshur SSD Manual – v 1.3 SSD 1. How to create the Admin PIN 2. LED indicators and their actions The datAshur SSD is shipped without a preset Personal Identification Number ( PIN ) installed. A 7 to 16 -digit Admin PIN must be created before the datAshur SSD can be used. This Admin PIN can be used to set any an[...]

  • Page 6

    #6 iStorage datAshur SSD Manual – v 1.3 www .istorage-uk.com SSD 3. W aking the datAshur SSD When the datAshur SSD is not in use, it will enter a sleep state. While in this state, the datAshur SSD is locked and cannot be accessed. T o wake the datAshur SSD so it can accept keypad inputs, press the UNLOCK button once. The RED LED will be solid (st[...]

  • Page 7

    #7 www .istorage-uk.com iStorage datAshur SSD Manual – v 1.3 SSD 7. Adding a new User PIN The datAshur SSD can have one Admin PIN and one User PIN , making a total of two working PINs . Adding a User is a perfect way to securely share the datAshur SSD or deploy it for use where the User does not require access to the Admin features. While the Use[...]

  • Page 8

    #8 iStorage datAshur SSD Manual – v 1.3 www .istorage-uk.com SSD 10. Changing the Admin PIN 11. Setting Read-Only or Read/Write modes from Admin Mode Changes to the Admin PIN can only be made while the datAshur SSD is in the Admin mode . 1. Enter the Admin mode. (Hold UNLOCK + the number 0 button for five seconds – with the LED blinking RED , [...]

  • Page 9

    #9 www .istorage-uk.com iStorage datAshur SSD Manual – v 1.3 SSD 12. Setting Read-Only or Read/Write modes from the User Mode This mode will allow the User to set the Read/Write status of the datAshur SSD, without having access to the Admin functions. When the datAshur SSD is unlocked in Read-Only mode and inserted into a USB port, the RED LED wi[...]

  • Page 10

    #10 iStorage datAshur SSD Manual – v 1.3 www .istorage-uk.com SSD 13. Setting the Unattended Auto-Lock Feature T o protect against unauthorised access, if the datAshur SSD is unlocked and unattended, the datAshur SSD can be set to automatically lock after a predetermined period of inactivity . In its default state, the datAshur SSD’ s Unattende[...]

  • Page 11

    #11 www .istorage-uk.com iStorage datAshur SSD Manual – v 1.3 SSD 14. Setting a Self-Destruct PIN For certain users, it’ s important to have a “last-resort” level of security where sensitive data falling into the wrong hands would be catastrophic. The datAshur SSD’ s Self-Destruct PIN defends against physically compromising situations by [...]

  • Page 12

    #12 iStorage datAshur SSD Manual – v 1.3 www .istorage-uk.com SSD 15. datAshur SSD Brute Force Protection What is Brute Force Attack? A Brute Force Attack is a means of breaching a cryptographic data defense scheme by systematically running an astronomi- cal number of decryption possibilities. With AES 256 having never been cracked, the data stor[...]

  • Page 13

    #13 www .istorage-uk.com iStorage datAshur SSD Manual – v 1.3 SSD #13 www .istorage-uk.com 16. Performing a Complete Reset There may be circumstances (forgotten PIN , redeployment, return to factory default settings) when you need to completely reset the datAshur SSD. The complete reset feature will perform a crypto-erase on the datAshur SSD, gen[...]

  • Page 14

    #14 iStorage datAshur SSD Manual – v 1.3 www .istorage-uk.com SSD #14 www .istorage-uk.com 17. Initializing and Formatting datAshur SSD after a complete reset T o initialize your datAshur SSD, perform the following steps: 1. After a complete reset, press UNLOCK + the number 9 button. The BLUE LED will be solid and the GREEN LED will be blinking. [...]

  • Page 15

    #15 www .istorage-uk.com iStorage datAshur SSD Manual – v 1.3 SSD #15 www .istorage-uk.com 18. Hibernating, Suspending or Logging off from the OS T o log off the datAshur SSD, double-click Safely Remove Hardware on the Windows desktop and remove the datAshur SSD from your computer . Attention : T o ensure the data integrity of your datAshur SSD, [...]

  • Page 16

    #16 iStorage datAshur SSD Manual – v 1.3 www .istorage-uk.com SSD #16 www .istorage-uk.com 20. Diagnostic Mode The keypad has a manual diagnostic mode built-in to verify keypad function. This mode will not allow access to any data or admin function. It can only be used to identify the firmware level and to test button recognition. T o enter the [...]

  • Page 17

    #17 www .istorage-uk.com iStorage datAshur SSD Manual – v 1.3 SSD 21. Lock-Override Mode Certain users may encounter a case where they need the datAshur SSD to remain unlocked during a reboot, passing the datAshur SSD through a virtual machine or other similar situation which, under normal circumstances, would cause the datAshur SSD to lock. T o [...]

  • Page 18

    #18 iStorage datAshur SSD Manual – v 1.3 www .istorage-uk.com SSD 23. T roubleshooting This section contains troubleshooting information for the datAshur SSD. If you encounter any of the following problems when using the datAshur SSD, refer to the corresponding answers. Q : What can I do if I forget the User PIN? A : Use your Admin PIN to enter A[...]

  • Page 19

    #19 www .istorage-uk.com iStorage datAshur SSD Manual – v 1.3 SSD Q : Is there any way to recover my data if I forget the User PIN? A : If an Admin PIN has been previously set, the Admin PIN can be used to unlock the datAshur SSD and recover the data. If you forget the PIN and do not have an Admin PIN , the datAshur SSD can be reset so it can be [...]

  • Page 20

    #20 iStorage datAshur SSD Manual – v 1.3 www .istorage-uk.com SSD 24. T echnical Support iStorage provides the following helpful resources for you: iStorage’ s Website http://www .istorage-uk.com http://www .istorage-uk.com/support E-mail correspondence support@istorage-uk.com T elephone support with our T echnical Support Department on +44 (0)[...]

  • Page 21

    #21 www .istorage-uk.com iStorage datAshur SSD Manual – v 1.3 SSD © iStorage, 2015. All rights reserved. iStorage Limited, iStorage House, 13 Alperton Lane Perivale, Middlesex. UB6 8DH, England T el: +44 (0) 20 8991 6260 | Fax: +44 (0) 20 8991 6277 e-mail: info@istorage-uk.com | web: www .istorage-uk.com[...]