iStorage diskashur PRO SSD manual

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A good user manual

The rules should oblige the seller to give the purchaser an operating instrucion of iStorage diskashur PRO SSD, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.

What is an instruction?

The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of iStorage diskashur PRO SSD one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.

Unfortunately, only a few customers devote their time to read an instruction of iStorage diskashur PRO SSD. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.

What should a perfect user manual contain?

First and foremost, an user manual of iStorage diskashur PRO SSD should contain:
- informations concerning technical data of iStorage diskashur PRO SSD
- name of the manufacturer and a year of construction of the iStorage diskashur PRO SSD item
- rules of operation, control and maintenance of the iStorage diskashur PRO SSD item
- safety signs and mark certificates which confirm compatibility with appropriate standards

Why don't we read the manuals?

Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of iStorage diskashur PRO SSD alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of iStorage diskashur PRO SSD, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the iStorage service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of iStorage diskashur PRO SSD.

Why one should read the manuals?

It is mostly in the manuals where we will find the details concerning construction and possibility of the iStorage diskashur PRO SSD item, and its use of respective accessory, as well as information concerning all the functions and facilities.

After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.

Table of contents for the manual

  • Page 1

    #1 www .istorage-uk.com iStorage diskAshur PRO ® SSD Manual – v 2.1 User Manual FIPS 140-2 Level 2 Certified C e r t i f i c a t e n u m b e r 1 9 7 0 Remember to save your PIN in a safe place. If lost or forgotten, there is no way to access the drive. If you are having difficulty please refer to this complete user manual which is loaded on yo[...]

  • Page 2

    #2 iStorage diskAshur PRO ® SSD Manual – v 2.1 www .istorage-uk.com Copyright © iStorage, Inc 2013. All rights reserved. Windows is a registered trademark of Microsoft Corporation. All other trademarks and copyrights referred to are the property of their respective owners. Distribution of modified versions of this document is prohibited withou[...]

  • Page 3

    #3 www .istorage-uk.com iStorage diskAshur PRO ® SSD Manual – v 2.1 T able of Contents Introduction .................................................................................................................................... 4 Box contents ...................................................................................................[...]

  • Page 4

    #4 iStorage diskAshur PRO ® SSD Manual – v 2.1 www .istorage-uk.com Looking for an effortless way to secure your data? Looking for the highest level of security for your data while utilizing the fastest USB 3.0 speeds? Look no further than the diskAshur PRO SSD, certified and tested to NIST FIPS 140-2 Level 2 requirements. Sporting an easy-to-u[...]

  • Page 5

    #5 www .istorage-uk.com iStorage diskAshur PRO ® SSD Manual – v 2.1 1. Connecting the diskAshur PRO SSD Be sure to review the following information before you begin to use the diskAshur PRO SSD. Attention : Use only the included cables with your diskAshur PRO SSD. Y ou might damage the drive if you use a cable not included with the diskAshur PRO[...]

  • Page 6

    #6 iStorage diskAshur PRO ® SSD Manual – v 2.1 www .istorage-uk.com 2. Connecting with the USB Y -cable If none of the diskAshur PRO SSD LED indicator lights power on a single USB connection, use the included USB Y -cable. 1. Attach diskAshur PRO SSD’ s integrated USB cable to the female connector of the USB Y -cable. 2. Connect the two male U[...]

  • Page 7

    #7 www .istorage-uk.com iStorage diskAshur PRO ® SSD Manual – v 2.1 3. diskAshur PRO SSD Layout 1 2 3 4 TM PRO ® 3 1 2 SHIFT button UNLOCK button LED Indicator lights 4 LOCK button When you first plug in the FIPS diskAshur PRO SSD, the unit will do a self-test to verify all security components are working properly . The LEDs will go through 3 [...]

  • Page 8

    #8 iStorage diskAshur PRO ® SSD Manual – v 2.1 www .istorage-uk.com T o lock the drive, press the LOCK button. If data is still being written to the drive, diskAshur PRO SSD will wait until all data has been written to the drive and then it will lock automatically . T o unlock the drive: Enter either a User PIN or Admin PIN and press the UNLOCK [...]

  • Page 9

    #9 www .istorage-uk.com iStorage diskAshur PRO ® SSD Manual – v 2.1 1. Enter the Admin Mode ( UNLOCK + 0 buttons for five seconds. Enter Admin PIN and press UNLOCK ). 2. Press and hold UNLOCK + 1 buttons until the LED turns to Solid BLUE and Blinking GREEN . 3. Enter a User PIN and press UNLOCK (a minimum of 7 digits and a maximum of 16 digits)[...]

  • Page 10

    #10 iStorage diskAshur PRO ® SSD Manual – v 2.1 www .istorage-uk.com T o protect against unauthorized access if the drive is unlocked and unattended, diskAshur PRO SSD can be set to automatically lock after a pre-set amount of time. In its default state, the diskAshur PRO SSD Unattended Auto Lock feature is turned off. The Unattended Auto Lock c[...]

  • Page 11

    #11 www .istorage-uk.com iStorage diskAshur PRO ® SSD Manual – v 2.1 What is Brute Force Attack? A brute force attack is a method of defeating a cryptographic scheme by systematically tr ying a large number of possibilities; for example, a large number of the possible keys in a key space in order to decrypt a message. In most schemes, the theore[...]

  • Page 12

    #12 iStorage diskAshur PRO ® SSD Manual – v 2.1 www .istorage-uk.com 1. Enter the Admin mode by pressing and holding UNLOCK + 0 buttons for five seconds until the LED flashes RED . This indicates that you can enter the Admin PIN. 2. Enter the Admin PIN and press UNLOCK . The drive is in Admin Mode when the LED has changed to BLUE . 3. Once in [...]

  • Page 13

    #13 www .istorage-uk.com iStorage diskAshur PRO ® SSD Manual – v 2.1 A complete reset of the diskAshur PRO SSD will erase all information and partition settings. Y ou will need to initialize and format the diskAshur PRO SSD. T o initialize your diskAshur PRO SSD, do the following: 1. After a complete reset, attach the diskAshur PRO SSD to the co[...]

  • Page 14

    #14 iStorage diskAshur PRO ® SSD Manual – v 2.1 www .istorage-uk.com 10. Right-click Unknown Disk, and then select Initialize Disk. 11. In the Initialize Disk window , click OK . 12. Right-click in the blank area under the Unallocated section, and then select New Simple Volume. The W elcome to the New Simple Volume Wizard window opens. 9. Click [...]

  • Page 15

    #15 www .istorage-uk.com iStorage diskAshur PRO ® SSD Manual – v 2.1 Be sure to save and close all the files on your diskAshur PRO SSD before hibernating, suspending, or logging off from the Windows operating system. It is recommended that you lock the diskAshur PRO SSD manually before hibernating, suspending, or logging off from your system. T[...]

  • Page 16

    #16 iStorage diskAshur PRO ® SSD Manual – v 2.1 www .istorage-uk.com This section contains troubleshooting information for the diskAshur PRO SSD. If you encounter any of the following prob- lems when using diskAshur PRO SSD, refer to the corresponding answers. Q: What can I do if I forget the User PIN? A: Use your Admin PIN to enter Admin Mode, [...]

  • Page 17

    #17 www .istorage-uk.com iStorage diskAshur PRO ® SSD Manual – v 2.1 Q: Do I require ‘Admin Rights’ for the diskAshur PRO SSD to work? A: No, since the diskAshur PRO SSD does not require any software to be installed and the encryption/decr yption is performed in Hardware on the drive itself, “Admin Rights” are not required. Q: Why do the[...]

  • Page 18

    #18 iStorage diskAshur PRO ® SSD Manual – v 2.1 www .istorage-uk.com Q: My diskAshur PRO SSD locks for no reason when connected to my computer whilst I’m using it, what is causing this? A: The issue you are having is being caused by power saving settings on your PC or Laptop so please see below and make the appropriate changes to your computer[...]

  • Page 19

    #19 www .istorage-uk.com iStorage diskAshur PRO ® SSD Manual – v 2.1 Apple Mac The diskAshur PRO SSD keeps locking after 5-10 minutes on the Macs – This will be due the Mac’ s power saving as there is a setting to switch off hard drives that are idle after a fix period of time see below; The settings in Energy Saver preferences affect what [...]

  • Page 20

    #20 iStorage diskAshur PRO ® SSD Manual – v 2.1 www .istorage-uk.com Note For Windows 8.1 users; Y ou will need to install a Windows update (KB2919355 ) as well as follow the steps on pages 18 &19. Please go to this link and choose Method 2; http://support.microsoft.com/kb/2919355 . Once the download option appears select KB2919355 and then [...]

  • Page 21

    #21 www .istorage-uk.com iStorage diskAshur PRO ® SSD Manual – v 2.1 20. T echnical Support iStorage provides the following helpful resources for you: iStorage’ s Website http://www .istorage-uk.com E-mail correspondence support@istorage-uk.com T elephone support with our T echnical Support Department on +44 (0) 20 8991-6260 . iStorage’ s T [...]

  • Page 22

    #22 iStorage diskAshur PRO ® SSD Manual – v 2.1 www .istorage-uk.com © iStorage, 2013. All rights reserved. iStorage Limited, iStorage House, 13 Alperton Lane Perivale, Middlesex. UB6 8DH, England T el: +44 (0) 20 8991 6260 | Fax: +44 (0) 20 8991 6277 e-mail: info@istorage-uk.com | web: www .istorage-uk.com[...]