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Jabra 9450 manual

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Table of contents for the manual

  • Page 1

    www.jabra.com User Manual Jabra PRO™ 9450 Jabra PRO™ 9450 Fle x Jabra PRO™ 9450 Duo[...]

  • Page 2

    2 english JABRA PRO™ 9450, JABRA PRO™ 9450 FLEX and JABRA PRO™ 9450 DUO WEL COME Congratulations on pur chasing your new Jabra PRO 9450. We are sure you will enjo y its wide range of features , and nd it comfortable to wear and easy to use. Jabra PRO 9450 base fea tures • Desk phone and softphone connectivity. • Headset recharge [...]

  • Page 3

    3 english JABRA PRO™ 9450, JABRA PRO™ 9450 FLEX and JABRA PRO™ 9450 DUO C ONTENTS 1. PRODUC T OVERVIEW ........................................................................... 5 1.1 P ack age Contents .................................................................................................................................. 5 1.2 Hea[...]

  • Page 4

    4 english JABRA PRO™ 9450, JABRA PRO™ 9450 FLEX and JABRA PRO™ 9450 DUO 6.2 Softphone: Mak ing Calls, Answering Calls, and Ending Calls .................................. 24 6.3 Call W aiting .............................................................................................................................................. 24 6.4 Ca[...]

  • Page 5

    5 english JABRA PRO™ 9450, JABRA PRO™ 9450 FLEX and JABRA PRO™ 9450 DUO 1. PRODUC T OVER VIEW 1.1 P ACKAGE CONTENT S Headband Attachment Earhook Attachment (small, medium and large earbuds) Jabra PRO™ 9450 Headband Attachment Earhook Attachment (small, medium and large earbuds) Jabra PRO™ 9450 Fle x Jabra PRO™ 9450 Duo T elephone Cable [...]

  • Page 6

    6 english JABRA PRO™ 9450, JABRA PRO™ 9450 FLEX and JABRA PRO™ 9450 DUO 1.2 HEADSET Jabra PRO™ 9450 Speaker Multi-function Button T ouch Panel LED Indicator Microphone Boom Arm Mount for Wearing-style Attachments Recharge Contact Noice- cancelling Microphone Jabra PRO™ 9450 Fle x Microphone Foam Multi-function Button T ouch Panel LED Indi[...]

  • Page 7

    7 english JABRA PRO™ 9450, JABRA PRO™ 9450 FLEX and JABRA PRO™ 9450 DUO Jabra PRO™ 9450 Duo Multi-function Button T ouch Panel LED Indicator Flexible Microphone Boom Arm Speaker Recharge Contact Noise- cancelling Microphone Microphone Foam[...]

  • Page 8

    8 english JABRA PRO™ 9450, JABRA PRO™ 9450 FLEX and JABRA PRO™ 9450 DUO 1.3 HEADSET A T T ACHMENTS The Jabra PRO 9450 and Jabra PRO 9450 Flex headsets can be w orn in the headband, earhook or neckband wearing-styles. The headband and earhook attachments are included in the box. The neck band attachment can be purchased separately . Wearing-st[...]

  • Page 9

    9 english JABRA PRO™ 9450, JABRA PRO™ 9450 FLEX and JABRA PRO™ 9450 DUO CLICK Attaching the neckband (optional accessory) 1. Decide on left or right ear use, and assemble the neckband attachment, as illustrated. 2. Align the headset and the neckband wearing-style attachment, and press rmly together until they click into place (snap-to- cli[...]

  • Page 10

    10 english JABRA PRO™ 9450, JABRA PRO™ 9450 FLEX and JABRA PRO™ 9450 DUO 1.4 BASE Headset Cradle Keypad Microphone Volume Control Clear Dial T one Switch Fr ont Panel Speaker T elephone Port Handset Port AUX P or t USB Port Pow er Adapter P or t Busy-light Indicator Port[...]

  • Page 11

    11 english JABRA PRO™ 9450, JABRA PRO™ 9450 FLEX and JABRA PRO™ 9450 DUO 1.5 PREP ARING THE BASE 1. Remove the protective f oil from the cradle and the keypad. 2. (optional) Rotate the cradle for left- or right-handed docking, as illustrat ed. 1.6 OPTIONAL AC CESSORIES The following Jabra PRO acc essories are available separately . Neckband A[...]

  • Page 12

    12 english JABRA PRO™ 9450, JABRA PRO™ 9450 FLEX and JABRA PRO™ 9450 DUO 2. CONNEC TING T O A PHONE The easiest way to connect and congure the Jabr a PRO 9450 is to download and use the Interactive Setup Wizard fr om jabra.com/setup. Chapt ers 2 and 3 of this manual are only needed if the Interactive Setup Wizard is not used. 2.1 CONNECT T[...]

  • Page 13

    13 english JABRA PRO™ 9450, JABRA PRO™ 9450 FLEX and JABRA PRO™ 9450 DUO 2.3 CONNECT TO SOFTPHONE PC Connect a PC to the base 1. Plug the supplied USB cable into the port marked on the base. 2. Connect the USB cable to any free USB port on the PC.[...]

  • Page 14

    15 JABRA PRO 94 50 14 JABRA PRO 94 50 2.4 SELEC T AND C ONNEC T TO A DESK PHONE Select which desk phone you are connecting to from the following f our options: OPTION 1 Desk Phone with Headset Por t This type of desk phone has a dedicated headset port (usually at the back of the phone). These phones typically have a button on the front panel for sw[...]

  • Page 15

    16 english JABRA PRO™ 9450, JABRA PRO™ 9450 FLEX and JABRA PRO™ 9450 DUO 3. CONFIGURING THE JABRA PRO 94 50 3.1 CONFIGURING FOR DESK PHONES Before rst-time use of the Jabra PRO 9450 with a desk phone , a clear dial tone and microphone volume must be determined for optimal sound quality . B oth featur es are manually adjusted on the base. S[...]

  • Page 16

    17 english JABRA PRO™ 9450, JABRA PRO™ 9450 FLEX and JABRA PRO™ 9450 DUO 3.2 CONFIGURING FOR SOFTPHONES 1. Download and Install Jabra PC Suite from jabra.com/setup . Refer to the Jabra PC Suite section of this manual for further information. 2. Open sof tphone software (e.g. Microsoft L ync) and set the Jabra PRO 9450 as speaker and microphon[...]

  • Page 17

    18 english JABRA PRO™ 9450, JABRA PRO™ 9450 FLEX and JABRA PRO™ 9450 DUO Icon Setting Ico n V alue Remote call control mode Auto Detect (default) GN1000/RHL/None Jabra IQ EHS Cisco DHSG MSH Siemens optiPoint IntelliT one level Level 0 (default) Level 1 Level 2 Level 3 Level 4 Maximum DECT wireless range Normal (default) Low Very low Desk phon[...]

  • Page 18

    19 english JABRA PRO™ 9450, JABRA PRO™ 9450 FLEX and JABRA PRO™ 9450 DUO 4. JABRA PC SUITE Jabra PC Suite is a collection of software designed to support the Jabra PRO 9450. For optimal functionality and management of the Jabra PRO 9450, it is highly recommended to install Jabra PC Suit e. Jabra PC Suite consists of: PC Call Manager Enables c[...]

  • Page 19

    20 english JABRA PRO™ 9450, JABRA PRO™ 9450 FLEX and JABRA PRO™ 9450 DUO 5. HEADSE T AND BASE FEA TURES 5.1 HEADSET MUL TIFUNC TION BUT T ON The multi-function button is located on the top of the headset, and manages calls on the target phone . Y ou can answer calls, end calls, swit ch between held calls, and more, using a c ombination of [...]

  • Page 20

    21 english JABRA PRO™ 9450, JABRA PRO™ 9450 FLEX and JABRA PRO™ 9450 DUO Increase speaker volume Decrease speaker volume Mute/un-mute microphone Slide nger up the touch panel (away from mouth) Slide nger down the touch panel (toward the mouth) Double-tap 5.3 HEADSET LED INDICA TOR The multi-colored LED indicator is located on the arm of[...]

  • Page 21

    22 english JABRA PRO™ 9450, JABRA PRO™ 9450 FLEX and JABRA PRO™ 9450 DUO 5.4 HEADSET AUDIO INDICA TORS The headset plays a variety of audio tones to indicate ev ents. Audio tone Audio sample (click to listen) Audio tone Audio sample (click to listen) Pow er on T arget phone changed to desk phone (voice) Pow er o T arget phone changed to de[...]

  • Page 22

    23 english JABRA PRO™ 9450, JABRA PRO™ 9450 FLEX and JABRA PRO™ 9450 DUO 5.5 BASE KEYP AD The Jabra PRO base keypad displays inf ormation about the headset and call status, and has controls f or call handling. F rom here, y ou can change target phone, answer an incoming call, end the current call, c ongure base settings, or open an audio l[...]

  • Page 23

    24 english JABRA PRO™ 9450, JABRA PRO™ 9450 FLEX and JABRA PRO™ 9450 DUO 6. BASIC CALL MANA GEMENT 6.1 DESK PHONE: MAKING CALLS, ANSWERING CALLS, AND ENDING CALLS Phone with Jabra Link, or GN1000 remote handset lifter Phone without Jabra Link, or GN1000 remote handset lifter Make call If necessary, set the desk phone as the target phone, b y [...]

  • Page 24

    25 english JABRA PRO™ 9450, JABRA PRO™ 9450 FLEX and JABRA PRO™ 9450 DUO 6.4 CALL C OLLISION Call collision occurs when there is a curren t call on one phone, and an incoming call on another phone. (Example: you have a curren t call on a softphone, and an incoming call on a desk phone connected to the same base). Call collision can be managed[...]

  • Page 25

    26 english JABRA PRO™ 9450, JABRA PRO™ 9450 FLEX and JABRA PRO™ 9450 DUO 7. ADV ANCED CALL M ANAGEMENT 7.1 MERGING CALLS Calls on a desk phone and softphone can be merged to create a g roup call. There are two methods for creating a group call: merging an out going call with a current call, or merging an inc oming call with a current call. Bo[...]

  • Page 26

    27 english JABRA PRO™ 9450, JABRA PRO™ 9450 FLEX and JABRA PRO™ 9450 DUO 2. Deselect ‘End headset conference when call ends ’ . 7.3 SWIT CHING BET WEEN DESK PHONE AND HEADSET Whilst on a phone call, it is possible to switch between a phone and a headset without int errupting the call. Desk Phones Switch from desk phone to headset 1. If ne[...]

  • Page 27

    28 english JABRA PRO™ 9450, JABRA PRO™ 9450 FLEX and JABRA PRO™ 9450 DUO 8. ADV ANCED JABRA PRO FEA TURES 8.1 SAFETONE™ HEARING PROTEC TION Safe T one™ provides eective hearing protection against potential risks , such as acoustic shock and noise exposure. Safe T one™ consists of two components, P eakStop™ and IntelliT one™. Peak[...]

  • Page 28

    29 english JABRA PRO™ 9450, JABRA PRO™ 9450 FLEX and JABRA PRO™ 9450 DUO 2. Tick the relevant setting under ´T one setting´, and then click Apply. 8.6 LISTENING TO MUSIC OR AUDIO ON PC T o listen to music or audio played on a PC, an audio link between the Jabra PRO base and the PC must be opened. When an audio link is opened and no calls ar[...]

  • Page 29

    30 english JABRA PRO™ 9450, JABRA PRO™ 9450 FLEX and JABRA PRO™ 9450 DUO 9. F AQS AND TROUBLESHOO TING Q The desk phone/softphone state icon is gray ed out on the base keypad. W hat does this mean? A The phone is not the current target, or the phone is unplugged. Q How do I pair my headset with the Jabra PR O 9450 base? A Dock the headset wit[...]

  • Page 30

    31 english JABRA PRO™ 9450, JABRA PRO™ 9450 FLEX and JABRA PRO™ 9450 DUO Q When I try to make a call on my desk phone, the Jabr a GN1000 RHL lif ts, but the call is not connected. A Ensure the base is connected to the desk phone handset port, and not the desk phone headset port. The Jabra GN1000 cannot be used in conjunction with a headset po[...]

  • Page 31

    32 english JABRA PRO™ 9450, JABRA PRO™ 9450 FLEX and JABRA PRO™ 9450 DUO 10. TECHNICAL SPECIFICA TIONS 10.1 JABRA PRO HEADSET Operating Envir onment: -10˚C to +55˚C (0˚C to +40˚C when charging); Up to 95% RH non c ondensing Call Contr ol: Multi-function button support for answer call, end call, reject call, redial , swap held calls; docki[...]

  • Page 32

    33 english JABRA PRO™ 9450, JABRA PRO™ 9450 FLEX and JABRA PRO™ 9450 DUO Battery Lifetime: Minimum 500 charge cycles (over 3 years when used for 8 hours a da y) Battery Standby T ime: Up to 38 hours Operating T emperature Range: -10˚C to +60˚C Note: The headset featur es a temperature-dependant charging algorithm that prevents the battery f[...]

  • Page 33

    34 english JABRA PRO™ 9450, JABRA PRO™ 9450 FLEX and JABRA PRO™ 9450 DUO Theft Protection: Kensington Security Slot standard 10.6 MA TERIALS AND ALLERGIES The headband attachment is made of stainless steel and does not hav e a nickel-coated surface. Nickel release from the headband is 0.02 μg/cm2/week, which is below the 0.50 μg/cm2/week li[...]

  • Page 34

    35 english JABRA PRO™ 9450, JABRA PRO™ 9450 FLEX and JABRA PRO™ 9450 DUO 32-00713 RevA www.jabra.com MADE IN CHINA TYPE: 9400HS/BS © 2012 GN Netcom A/S. All rights reserv ed. Jabra® is a regis tered trademark of GN Netcom A/S. All other trademarks included her ein are the property of their respective o wners. (Design and specications sub[...]