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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of LaCie 301359U, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of LaCie 301359U one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of LaCie 301359U. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of LaCie 301359U should contain:
- informations concerning technical data of LaCie 301359U
- name of the manufacturer and a year of construction of the LaCie 301359U item
- rules of operation, control and maintenance of the LaCie 301359U item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of LaCie 301359U alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of LaCie 301359U, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the LaCie service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of LaCie 301359U.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the LaCie 301359U item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
LaCie 4big Quadra • D esign by N eil P oul t on T able of Contents User Manual page 1 T able of Contents 1. Introduction .............................................................................................................. 5 1.1. Minimum System Requirements .................................................................................[...]
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Page 2
LaCie 4big Quadra • D esign by N eil P oul t on F oreword User Manual page 2 Copyrights Copyright © 2008 LaCie. All rights re- served. No part of this publication may be reproduced, stored in a retrieval sys- tem, or transmitted in any form or by any means, electronic, mechanical, photo- copying, recording or otherwise, without the prior written[...]
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Page 3
LaCie 4big Quadra • D esign by N eil P oul t on F oreword User Manual page 3 Health and Safety Precautions General Use Precautions Only qualified persons are autho- ✦ rized to carry out maintenance on this device. Read this User Manual carefully ✦ and follow the correct procedure when setting up the device. Do not open a disk drive or at- ?[...]
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Page 4
LaCie 4big Quadra • D esign by N eil P oul t on F oreword User Manual page 4 ImpOrTANT INfO: Any loss, corruption or destruction of data while using a LaCie drive is the sole responsibility of the user, and under no circumstances will LaCie be held liable for the recovery or restoration of this data. To help prevent the loss of your data, LaCie h[...]
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Page 5
LaCie 4big Quadra • D esign by N eil P oul t on Introduction User Manual page 5 Introduction 1. Congratulations on the purchase of your new LaCie 4big Quadra. This high-performance, extremely flexible RAID (Redun- dant Array of Independent/Inexpensive Disks) subsystem is ideal for integration with databases, video, and every creative system. RAI[...]
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Page 6
LaCie 4big Quadra • D esign by N eil P oul t on Introduction User Manual page 6 1.1. Minimum System Requirements *Windows 2000 and Windows XP will not recognize logical vol- umes with capacity greater than 2TB. For details, see section 3.4.1. File System Formats . **Most computers do not come from the factory with FireWire 800 or eSATA ports, so [...]
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Page 7
LaCie 4big Quadra • D esign by N eil P oul t on Introduction User Manual page 7 Bo x Content 1.2. Your LaCie 4big package contains the system tower and an ac- cessories box containing the items listed below. LaCie 4big RAID system tower with four hot-swappable 1. hard drives Hi-Speed USB 2.0 cable 2. FireWire 400 cable 3. FireWire 800 cable 4. eS[...]
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Page 8
LaCie 4big Quadra • D esign by N eil P oul t on Introduction User Manual page 8 Fig. 1.3 Views of the Drive 1.3. Front View The blue button on the front of the LaCie 4big serves as a LED drive status indicator and the LaCie Shortcut Button. See the LaCie Shortcut Button User Manual on the Shortcut But- ton CD-ROM for more information. See trouble[...]
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Page 9
LaCie 4big Quadra • D esign by N eil P oul t on Introduction User Manual page 9 of f on auto Rear View RAID selection switch 1. Power input connection 2. USB 2.0 port 3. FireWire 800 ports 4. FireWire 400 port 5. eSATA 3Gbits port 6. on/auto/off power switch 7. Drive tray handle 8. Drive lock 9. Drive status LED 10. CAUTION: To avoid overheating,[...]
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Page 10
LaCie 4big Quadra • D esign by N eil P oul t on Introduction User Manual page 10 1.4. Cables and Connectors USB 2.0 USB is a serial input/output technology for connecting peripheral devices to a computer or to each other. Hi-Speed USB 2.0 is the latest implementation of this standard, and it provides the neces- sary bandwidth and data transfer ra[...]
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Page 11
LaCie 4big Quadra • D esign by N eil P oul t on Introduction User Manual page 11 eSA T A Your LaCie 4big Quadra uses the latest in SATA technology, al- lowing interface (or bus) transfer rates of up to 3 Gbits/s. SATA technology was originally developed to serve as an internal inter- face, delivering improved performance to internal connections. [...]
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Page 12
LaCie 4big Quadra • D esign by N eil P oul t on Setup User Manual page 12 This section covers the installation and configuration of your LaCie 4big. Follow the steps below to power on and configure your LaCie 4big: Step 1: 2.1. Connect the Interface Cable Step 2: 2.2. Turn the 4big On Step 3: 3.4. Formatting – Format the drives to suit your s[...]
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Page 13
LaCie 4big Quadra • D esign by N eil P oul t on Setup User Manual page 13 Connect the Interface Cable 2.1. Plug one end of the interface cable (USB, FireWire or eSA- 1. TA) into the corresponding port on your host computer. Connect the other end of the cable to the matching port 2. on the 4big. TeChNICAl NOTe: If two interfaces are connected at t[...]
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Page 14
LaCie 4big Quadra • D esign by N eil P oul t on Setup User Manual page 14 2.2. T urn the 4big On The power supply kit is composed of two cables: one cable ( A ) connects to the LaCie drive; and the other cable ( B ) connects to a power outlet, such as a wall outlet or a surge protector. Connect cable 1. A to the 4big. Connect cable 2. B to the po[...]
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Page 15
LaCie 4big Quadra • D esign by N eil P oul t on RAID User Manual page 15 3. RAID 3.1. About RAID Modes This section will help you decide which RAID mode is right for your application. RAID 0 3.1.1. The 4big Quadra is pre-configured in RAID 0, the fastest RAID mode. Requiring at least 2 drives, RAID 0 stripes data onto each disk. The available ca[...]
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Page 16
LaCie 4big Quadra • D esign by N eil P oul t on RAID User Manual page 16 RAID 10 3.1.2. RAID 10 (also called RAID 1+0) is another RAID level that com- bines the attributes of other levels, specifically RAID 1 and RAID 0. It is a “mirror of stripes”, meaning that data is striped across two mirrored arrays. The Striping occurs between arrays a[...]
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Page 17
LaCie 4big Quadra • D esign by N eil P oul t on RAID User Manual page 17 A1 A4 B1 B4 C1 C4 A2 A5 B2 B5 C2 C5 A3 A6 B3 B6 C3 C6 Ap(1-3) Ap(4-6) Bp(1-3) Bp(4-6) Cp(1-3) Cp(4-6) RAID 3 Disk 1 Disk 2 Disk 3 Disk 4 RAID 3+ Spare Disk 1 Disk 2 Disk 3 Disk 4 A1 A3 B1 B3 C1 C3 A2 A3 B2 B4 C2 C4 Ap(1-2) Ap(3-4) Bp(1-2) Bp(3-4) Cp(1-2) Cp(3-4) Spare RAID 3[...]
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Page 18
LaCie 4big Quadra • D esign by N eil P oul t on RAID User Manual page 18 RAID 5 and RAID 5+Spare 3.1.5. RAID 5 combines the striping of RAID 0 with data redundancy in an array with a minimum of three disks. Data is striped across all disks and a parity block (P) for each data block is written on the same stripe. If one physical disk fails, the da[...]
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Page 19
LaCie 4big Quadra • D esign by N eil P oul t on RAID User Manual page 19 3.2. Changing the RAID Mode The 4big comes preconfigured in RAID 0 mode. Before you change the RAID mode of the LaCie 4big, familiarize your- self with the 4big’s RAID modes. See section 3.1. About RAID Modes . ImpOrTANT INfO: Changing the RAID mode destroys data stored o[...]
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Page 20
LaCie 4big Quadra • D esign by N eil P oul t on RAID User Manual page 20 In the event that an individual hard disk fails in the LaCie 4big, please contact your LaCie reseller or LaCie Customer Support. Please replace a defective hard drive only with a new drive pro- vided by LaCie. CAUTION: After continuous use of the LaCie 4big, drives may be ho[...]
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Page 21
LaCie 4big Quadra • D esign by N eil P oul t on RAID User Manual page 21 3.4. Formatting The 4big Quadra comes pre-formatted in HFS+ (optimized for Mac OS X). Please read the following information on file system formats for Windows and Mac operating systems to determine if you need to reformat the 4big’s disks. See sections 3.4.2 and 3.4.3 for[...]
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Page 22
LaCie 4big Quadra • D esign by N eil P oul t on RAID User Manual page 22 Windows XP and Windows Vista without resorting to help from third-party products. The LaCie 4big Quadra comes preformatted in HFS+ for op- timum performance with Mac OS X. Mac OS X Users: You may customize the drive by reformatting and/or partitioning the drive with separate[...]
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Page 23
LaCie 4big Quadra • D esign by N eil P oul t on RAID User Manual page 23 Formatting for Windows Users 3.4.2. The process of formatting a drive on a computer running Win- dows 2000, Windows XP or Windows Vista consists of two steps: (1) installing a signature on the drive, and (2) formatting the drive. These steps will erase anything that is on th[...]
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Page 24
LaCie 4big Quadra • D esign by N eil P oul t on RAID User Manual page 24 Click 9. Next . Click 10. Next . Click 11. Next . Click 12. Next . On the Format Partition window, select 13. Quick Format . Click Next . Click 14. Finish to begin the formatting process. Windows Disk Management will format and partition the 15. disk according to your settin[...]
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Page 25
LaCie 4big Quadra • D esign by N eil P oul t on RAID User Manual page 25 Formatting for Mac Users 3.4.3. Connect the drive to the computer and turn on the drive. 1. Select 2. Utilities from the Go menu in the Finder menu bar. In the Utilities folder, double-click 3. Disk Utility . The Disk Utility window will open. Select the volume labeled 4. La[...]
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Page 26
LaCie 4big Quadra • D esign by N eil P oul t on RAID User Manual page 26 3.5. P artitioning the Disks You must partition the drives after changing the 4big configu- ration mode (SAFE, FAST, BIG, etc). During this process, you will format the drives. For more information about file system formats, see section 3.4.1. File System Formats . ImpOrTA[...]
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Page 27
LaCie 4big Quadra • D esign by N eil P oul t on RAID User Manual page 27 Right click the configured disk’s unallocated space and se- 3. lect New Partition . If the New Partition option is not avail- able, select the disk and initialize it first (Fig. 3.5.1-C). Click 4. Next to start the Partition Wizard (Fig. 3.5.1-D). Select the 5. Primary o[...]
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Page 28
LaCie 4big Quadra • D esign by N eil P oul t on RAID User Manual page 28 Specify the partition size. By default, the partition occupies 6. the entire volume. Click Next (Fig. 3.5.1-F). Assign a drive letter or mount path and click 7. Next (Fig. 3.5.1-G). Name and format the partition and click 8. Next (Fig. 3.5.1-H). Fig. 3.5.1-F Fig. 3.5.1-G Fig[...]
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Page 29
LaCie 4big Quadra • D esign by N eil P oul t on RAID User Manual page 29 Fig. 3.5.1-I Review the settings and click 9. Finish to create the logical partition (Fig. 3.5.1-I).[...]
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Page 30
LaCie 4big Quadra • D esign by N eil P oul t on RAID User Manual page 30 Mac Users 3.5.2. CAUTION: Following these steps will erase everything from the hard disk. If you have information that you want to protect or continue to use, back up this information before performing these steps. Select 1. Utilities from the Go menu in Finder. Open Disk Ut[...]
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Page 31
LaCie 4big Quadra • D esign by N eil P oul t on T roubleshooting User Manual page 31 4. T roubleshooting In the event that your LaCie 4big is not working correctly, please refer to the table on the following page to identify the status of your device. If you have gone through all of the points in the table and your drive is still not working corr[...]
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Page 32
LaCie 4big Quadra • D esign by N eil P oul t on T roubleshooting User Manual page 32 LED Status Indicators 4.1. Use the 4big’s front and rear LEDs and the chart below as a reference to determine the status of your 4big: If the front LED is: And the rear LED is: And the RAID mode is: Then: Solid blue Blinking blue All The 4big is working properl[...]
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Page 33
LaCie 4big Quadra • D esign by N eil P oul t on T roubleshooting User Manual page 33 If the front LED is: And the rear LED is: And the RAID mode is: Then: Dimming red (5s)* Off All During standby mode, when one or more drives have failed or are improperly inserted; RAID is not functional. Dimmed LED stays on for 30 minutes. Dimming red (5s)* Off [...]
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Page 34
LaCie 4big Quadra • D esign by N eil P oul t on T roubleshooting User Manual page 34 Other T roubleshooting T opics 4.2. Problem Solutions The 4big is not recognized by the computer . If there is no icon for the 4big on the desktop (Mac users) or in My Computer (Windows us- ers): Check the interface cable connection. Check both ends of the FireWi[...]
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Page 35
LaCie 4big Quadra • D esign by N eil P oul t on Contacting Customer Support User Manual page 35 Contacting Customer Support 5. Before Y ou Contact T echnical Support Read the manuals and review section 1. 4. Troubleshooting . Try to isolate the problem. If possible, make the drive the only external device on the CPU, and make sure that all of the[...]
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Page 36
LaCie 4big Quadra • D esign by N eil P oul t on Contacting Customer Support User Manual page 36 LaCie T echnical Support Contacts 5.1. LaCie Asia, Singapore, and Hong K ong Contact us at: http://www .lacie.com/asia/contact/ LaCie Australia Contact us at: http://www .lacie.com/au/contact/ LaCie Belgium Contact us at: http://www .lacie.com/be/conta[...]
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Page 37
LaCie 4big Quadra • D esign by N eil P oul t on W arranty Information User Manual page 37 LaCie warrants your LaCie 4big against any defect in material and workmanship, under normal use, for the period designated on your warranty certificate. In the event this product is found to be defective within the warranty period, LaCie will, at its option[...]