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LaCie Rugged USB 3.0 manual

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Table of contents for the manual

  • Page 1

    L aC ie Rug ged US B 3 .0 • D esig n b y n eil P oul t on T abl e o f Co nte nts Us er Man ual pag e 1 T able of Contents 1. Introduction................................................................................................................. 4 1.1. Box Content ..............................................................................[...]

  • Page 2

    L aC ie Rug ged US B 3 .0 • D esig n b y n eil P oul t on F orew ord Us er Man ual pag e 2 Copyrights Copyright © 2010 LaCie. All rights re- served. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, re- cording or otherwise, without the p[...]

  • Page 3

    L aC ie Rug ged US B 3 .0 • D esig n b y n eil P oul t on F orew ord Us er Man ual pag e 3 Health and Safety Precautions ✦ Only qualified persons are autho- rized to carry out maintenance on this device. ✦ Read this User Manual carefully and follow the correct procedure when setting up the device. ✦ Do not open a disk drive or attempt to d[...]

  • Page 4

    L aC ie Rug ged US B 3 .0 • D esig n b y n eil P oul t on Int rod ucti on Us er Man ual pag e 4 1. Introduction Thank you for purchasing the LaCie Rugged USB 3.0 Hard Disk. This manual will guide you through the process of connecting your drive to your computer and will assist you in troubleshooting any issues that may arise. If you encounter pro[...]

  • Page 5

    L aC ie Rug ged US B 3 .0 • D esig n b y n eil P oul t on Int rod ucti on Us er Man ual pag e 5 1.1. Bo x Content Your box contains the LaCie hard disk and the items listed below: 1. LaCie Rugged All-Terrain Hard Disk 2. USB 3.0 cable (USB 2.0 and 1.1 compatible) 3. USB power cable 4. Quick Install Guide NOTE: The User Manual and software utiliti[...]

  • Page 6

    L aC ie Rug ged US B 3 .0 • D esig n b y n eil P oul t on Int rod ucti on Us er Man ual pag e 6 1.3. Views of the Drive Rear View 1. USB 3.0 port 2. USB power cable port Exploded View Your LaCie Rugged All-Terrain Hard Disk is equipped with an ex- ternal rubber bumper which encases the aluminum body to protect against drops (7.2 feet/2.2 m or les[...]

  • Page 7

    L aC ie Rug ged US B 3 .0 • D esig n b y n eil P oul t on Int rod ucti on Us er Man ual pag e 7 1.4. Cables and Connectors USB 3.0 USB is a serial input/output technology for connecting peripheral devices to a computer or to each other. SuperSpeed USB 3.0 is the latest implementation of this standard, and it provides higher band- width and new po[...]

  • Page 8

    L aC ie Rug ged US B 3 .0 • D esig n b y n eil P oul t on Get tin g Co nne cte d Us er Man ual pag e 8 2. Getting Connected Installing the LaCie Rugged hard disk is easy for all users, regardless of operating system, thanks to LaCie Setup Assistant. Install your drive in two easy steps: 2.1. STEP 1: Connecting the Interface Cable 2.2. STEP 2: Lau[...]

  • Page 9

    L aC ie Rug ged US B 3 .0 • D esig n b y n eil P oul t on Get tin g Co nne cte d Us er Man ual pag e 9 2.1. STEP 1: Connecting the Interface Cable 1. Connect the USB 3.0 cable to the drive and to a USB 3.0 port on your computer. If your computer does not have a USB 3.0 port, you can connect the included USB 3.0 cable to a USB 2.0 port. In this ca[...]

  • Page 10

    L aC ie Rug ged US B 3 .0 • D esig n b y n eil P oul t on Get tin g Co nne cte d Us er Man ual pag e 10 2.2. STEP 2: Launching LaCie Setup Assistant Before using your drive, LaCie Setup Assistant software must be launched to format your drive. It will: ✦ Optimize your drive according to your needs ✦ Copy the manual and utilities onto your LaC[...]

  • Page 11

    L aC ie Rug ged US B 3 .0 • D esig n b y n eil P oul t on Get tin g Co nne cte d Us er Man ual pag e 11 2.3. Disconnecting Y our Drive USB external devices feature “plug & play” connectivity, which means that your drive can be connected and disconnected while the computer is running. To prevent failures, however, it is important to follow[...]

  • Page 12

    L aC ie Rug ged US B 3 .0 • D esig n b y n eil P oul t on Opt ion al F or matt ing an d P artit ion ing Us er Man ual pag e 12 3. Optional Formatting and P artitioning LaCie Setup Assistant should be run once when you first connect your drive. During this process, the drive will be formatted for your needs. However, if you aborted the process or[...]

  • Page 13

    L aC ie Rug ged US B 3 .0 • D esig n b y n eil P oul t on Opt ion al F or matt ing an d P artit ion ing Us er Man ual pag e 13 3.1.2. Mac Users You may customize the drive by reformatting and/or partitioning the drive with separate file system formats. For optimal performance in Mac OS environments, format and partition the drive as one large Ma[...]

  • Page 14

    L aC ie Rug ged US B 3 .0 • D esig n b y n eil P oul t on Opt ion al F or matt ing an d P artit ion ing Us er Man ual pag e 14 3.2. Formatting Instructions 3.2.1. Windows XP Users The steps listed below will help you format and partition your disk drive using Windows XP. For more information on choosing the op- timal file format, refer to 3.1. A[...]

  • Page 15

    L aC ie Rug ged US B 3 .0 • D esig n b y n eil P oul t on Opt ion al F or matt ing an d P artit ion ing Us er Man ual pag e 15 9. Specify the partition size. Please note that FAT32 partitions must be 32GB (32000MB) or smaller. By default, the partition oc- cupies the entire volume ( Fig. 13 ) but you may change the size based upon the working env[...]

  • Page 16

    L aC ie Rug ged US B 3 .0 • D esig n b y n eil P oul t on Opt ion al F or matt ing an d P artit ion ing Us er Man ual pag e 16 12. A window appears listing your choices. If all seems well, click Finish to begin the format process ( Fig. 16 ). To make a change, select Back . 13. Your drive’s partition(s) should have a “Healthy” status in the[...]

  • Page 17

    L aC ie Rug ged US B 3 .0 • D esig n b y n eil P oul t on Opt ion al F or matt ing an d P artit ion ing Us er Man ual pag e 17 3.2.2. Windows Vista and Windows 7 Users The following steps explain how to format your LaCie hard disk using Windows Vista or Windows 7. CAUTION: Following these steps will erase everything from the Rugged hard drive. If[...]

  • Page 18

    L aC ie Rug ged US B 3 .0 • D esig n b y n eil P oul t on Opt ion al F or matt ing an d P artit ion ing Us er Man ual pag e 18 5. Assign a drive letter or accept the default ( Fig. 21 ). Select Next> . 6. Choose the file system format for the partition. If the partition size is 32GB or less, the choices will include NTFS and FAT32. Select the[...]

  • Page 19

    L aC ie Rug ged US B 3 .0 • D esig n b y n eil P oul t on Opt ion al F or matt ing an d P artit ion ing Us er Man ual pag e 19 7. The last window is a summary of the format options you have just selected. If all looks to be correct, click Finish for the format to begin ( Fig. 24 ). F ig. 24[...]

  • Page 20

    L aC ie Rug ged US B 3 .0 • D esig n b y n eil P oul t on Opt ion al F or matt ing an d P artit ion ing Us er Man ual pag e 20 3.2.3. Mac Users CAUTION: Following these steps will erase everything from the Rugged hard drive, including encrypted data. If you have informa- tion that you want to protect or continue to use, back up this infor- mation[...]

  • Page 21

    L aC ie Rug ged US B 3 .0 • D esig n b y n eil P oul t on T roubl esh ooti ng Us er Man ual pag e 21 4. T roubleshooting If your LaCie hard disk is not working correctly, please re- fer to the following troubleshooting topics to determine the source of the problem. If you have gone through all of the top- ics and your drive still does not work pr[...]

  • Page 22

    L aC ie Rug ged US B 3 .0 • D esig n b y n eil P oul t on T roubl esh ooti ng Us er Man ual pag e 22 4.1. Mac T roubleshooting Problem Question Solution The drive is not running noticeably faster when connected via Super- Speed USB 3.0. Is the drive connected to a USB port on your computer, or to a USB hub? If your drive is connected to a USB por[...]

  • Page 23

    L aC ie Rug ged US B 3 .0 • D esig n b y n eil P oul t on T roubl esh ooti ng Us er Man ual pag e 23 Problem Question Solution Error messages under Mac OS 10.x. Did you get an “Error –50” message while copying to a FAT 32 volume? When copying files or folders from Mac OS 10.x to a FAT 32 volume, certain characters cannot be copied. These c[...]

  • Page 24

    L aC ie Rug ged US B 3 .0 • D esig n b y n eil P oul t on T roubl esh ooti ng Us er Man ual pag e 24 4.2. Windows T roubleshooting Problem Question Solution The drive is not running noticeably faster when connected via Super- Speed USB 3.0. Is the drive connected to a USB port on your computer, or to a USB hub? If your drive is connected to a USB[...]

  • Page 25

    L aC ie Rug ged US B 3 .0 • D esig n b y n eil P oul t on T roubl esh ooti ng Us er Man ual pag e 25 Problem Question Solution The drive is working slowly. Are there other USB devices connected to the same port or hub? Disconnect any other USB devices and see if the drive’s performance increases. The drive turns on and off when you turn your co[...]

  • Page 26

    L aC ie Rug ged US B 3 .0 • D esig n b y n eil P oul t on Con tac ting Cu sto mer Sup port Us er Man ual pag e 26 5. Contacting Customer Support Before You Contact Technical Support Read the User Manual and review the Troubleshooting section. Try to isolate the problem. If possible, make the drive the only ex- ternal device on the CPU, and make s[...]

  • Page 27

    L aC ie Rug ged US B 3 .0 • D esig n b y n eil P oul t on Con tac ting Cu sto mer Sup port Us er Man ual pag e 27 5.1. LaCie T echnical Support Contacts LaCie Asia http://www.lacie.com/cn/contact/ LaCie Australia http://www.lacie.com/au/contact/ LaCie Belgium http://www.lacie.com/be/contact/ (Dutch) http://www.lacie.com/befr/contact/ (French) LaC[...]

  • Page 28

    L aC ie Rug ged US B 3 .0 • D esig n b y n eil P oul t on W ar rant y I nfor mat ion Us er Man ual pag e 28 6. W arranty Information LaCie warrants your drive against any defect in material and work- manship, under normal use, for the period designated on your war- ranty certificate. In the event this product is found to be defective within the [...]