LaCie 4big Quadra Enterprise manual

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A good user manual

The rules should oblige the seller to give the purchaser an operating instrucion of LaCie 4big Quadra Enterprise, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.

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First and foremost, an user manual of LaCie 4big Quadra Enterprise should contain:
- informations concerning technical data of LaCie 4big Quadra Enterprise
- name of the manufacturer and a year of construction of the LaCie 4big Quadra Enterprise item
- rules of operation, control and maintenance of the LaCie 4big Quadra Enterprise item
- safety signs and mark certificates which confirm compatibility with appropriate standards

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Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of LaCie 4big Quadra Enterprise alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of LaCie 4big Quadra Enterprise, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the LaCie service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of LaCie 4big Quadra Enterprise.

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It is mostly in the manuals where we will find the details concerning construction and possibility of the LaCie 4big Quadra Enterprise item, and its use of respective accessory, as well as information concerning all the functions and facilities.

After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.

Table of contents for the manual

  • Page 1

    L aC ie 4bi g Q uad ra Ent erp ris e C la ss • D e sign b y n e il P oul t on T abl e o f Co nte nts Us er Man ual pag e 1 T able of Contents 1. Introduction .................................................................................................................. 4 1.1. Minimum System Requirements ........................................[...]

  • Page 2

    L aC ie 4bi g Q uad ra Ent erp ris e C la ss • D e sign by n e il P oul t on F orewo rd Us er Man ual pag e 2 Copyrights Copyright © 2009 LaCie. All rights reserved. No part of this publication may be repro- duced, stored in a retrieval system, or trans- mitted in any form or by any means, elec- tronic, mechanical, photocopying, recording or oth[...]

  • Page 3

    L aC ie 4bi g Q uad ra Ent erp ris e C la ss • D e sign by n e il P oul t on F orewo rd Us er Man ual pag e 3 Health and Safety P recautions ✦ Only qualified persons are authorized to carry out maintenance on this de- vice. ✦ Read this User Manual carefully and follow the correct procedure when set- ting up the device. ✦ Do not open a disk[...]

  • Page 4

    L aC ie 4bi g Q uad ra Ent erp ris e C la ss • D e sign b y n e il P oul t on Int rod ucti on Us er Man ual pag e 4 1. Introduction The LaCie 4big Quadra Enterprise class is the ultimate RAID solu- tion, featuring seven flexible RAID modes for maximum security and performance. Its convenient 128-bit AES hardware encryption, eas- ily configured [...]

  • Page 5

    L aC ie 4bi g Q uad ra Ent erp ris e C la ss • D e sign b y n e il P oul t on Int rod ucti on Us er Man ual pag e 5 1.1. Minimum System Requirements Operating System Interface Port Disk Space The latest versions of Microsoft Win- dows XP*, Windows Vista, or Windows 7 eSATA**, FireWire 400, FireWire 800, and/or USB 2.0 Minimum of 600MB recommended[...]

  • Page 6

    L aC ie 4bi g Q uad ra Ent erp ris e C la ss • D e sign b y n e il P oul t on Int rod ucti on Us er Man ual pag e 6 © 2 0 0 8 L a C i e , a l l r i g h t s r e s e r v e d . w w w . l a c i e . c o m 7 1 2 4 9 0 Sto rag e U tili tie s V ersion 1.0 LaCie User Manuals Utilities & Backup So ftware Quick Install Guide 4big qu adra ENT ERPRIS E C[...]

  • Page 7

    L aC ie 4bi g Q uad ra Ent erp ris e C la ss • D e sign b y n e il P oul t on Int rod ucti on Us er Man ual pag e 7 F ig. 01 1.3. Views of the Drive Front View The blue button on the front of the LaCie 4big serves as a LED drive status indicator and the LaCie Shortcut Button. See the LaCie Desktop Manager User Manual on the CD-ROM for more inform[...]

  • Page 8

    L aC ie 4bi g Q uad ra Ent erp ris e C la ss • D e sign b y n e il P oul t on Int rod ucti on Us er Man ual pag e 8 Rear View 1. RAID selection switch 2. Power input connection 3. Hi-Speed USB 2.0 port 4. FireWire 800 ports 5. FireWire 400 port 6. eSATA 3Gb/s port 7. on/auto/off power switch 8. Drive tray handle 9. Drive lock 10. Drive status LED[...]

  • Page 9

    L aC ie 4bi g Q uad ra Ent erp ris e C la ss • D e sign b y n e il P oul t on Int rod ucti on Us er Man ual pag e 9 1.4. Cables and Connectors 1.4.1. USB 2.0 USB is a serial input/output technology for connecting peripheral devices to a computer or to each other. Hi-Speed USB 2.0 is the latest implementation of this standard, and it provides the [...]

  • Page 10

    L aC ie 4bi g Q uad ra Ent erp ris e C la ss • D e sign b y n e il P oul t on Int rod ucti on Us er Man ual pag e 10 1.4.3. eSA T A Your LaCie 4big Quadra uses the latest in SATA technology, allow- ing interface (or bus) transfer rates of up to 3 Gb/s. SATA technol- ogy was originally developed to serve as an internal interface, de- livering impr[...]

  • Page 11

    L aC ie 4bi g Q uad ra Ent erp ris e C la ss • D e sign b y n e il P oul t on Set up Us er Man ual pag e 11 This section covers the installation and configuration of your LaCie 4big Enterprise Class. Follow the steps below to power on and con- figure your LaCie 4big: TEC HNIC AL NOTE: Th e L aCie 4b ig Quad ra Enter pris e c omes wi th no enc r[...]

  • Page 12

    L aC ie 4bi g Q uad ra Ent erp ris e C la ss • D e sign b y n e il P oul t on Set up Us er Man ual pag e 12 2.1. Connect the Interface Cable 1. Plug one end of the interface cable (USB, FireWire or eSATA) into the corresponding port on your host computer. 2. Connect the other end of the cable to the matching port on the 4big. TEC HNIC AL NOTE: If[...]

  • Page 13

    L aC ie 4bi g Q uad ra Ent erp ris e C la ss • D e sign b y n e il P oul t on Set up Us er Man ual pag e 13 2.2. T urn On the 4big The power supply kit is composed of two cables: one cable ( A ) con- nects to the LaCie drive; and the other cable ( B ) connects to a power outlet, such as a wall outlet or a surge protector ( Fig. 06 ). 1. Connect c[...]

  • Page 14

    L aC ie 4bi g Q uad ra Ent erp ris e C la ss • D e sign b y n e il P oul t on RAI D Us er Man ual pag e 14 3. RAID 3.1. About RAID Modes This section will help you decide which RAID mode is right for your application. 3.1.1. RAID 0 RAID 0 (also called FAST mode in some LaCie devices), is the fast- est RAID mode. Requiring at least 2 drives, RAID [...]

  • Page 15

    L aC ie 4bi g Q uad ra Ent erp ris e C la ss • D e sign b y n e il P oul t on RAI D Us er Man ual pag e 15 3.1.2. RAID 10 RAID 10 (also called RAID 1+0) is another RAID level that combines the attributes of other levels, specifically RAID 1 and RAID 0. It is a “mirror of stripes”, meaning that data is striped across two mirrored arrays. The [...]

  • Page 16

    L aC ie 4bi g Q uad ra Ent erp ris e C la ss • D e sign b y n e il P oul t on RAI D Us er Man ual pag e 16 3.1.4. RAID 3 and RAID 3+Spare RAID 3 uses byte-level striping with a dedicated parity disk (Disk 4 in Fig. 10 and Fig. 11 ) so that one volume mounts on the computer. A RAID 3 array can tolerate a single disk failure without data loss. If o[...]

  • Page 17

    L aC ie 4bi g Q uad ra Ent erp ris e C la ss • D e sign b y n e il P oul t on RAI D Us er Man ual pag e 17 3.1.5. RAID 5 and RAID 5+Spare RAID 5 combines the striping of RAID 0 with data redundancy in an array with a minimum of three disks ( Fig. 12 ). Data is striped across all disks and a parity block (P) for each data block is written on the s[...]

  • Page 18

    L aC ie 4bi g Q uad ra Ent erp ris e C la ss • D e sign b y n e il P oul t on RAI D Us er Man ual pag e 18 3.2. Changing the RAID Mode The 4big comes preconfigured in RAID 5 mode. Before you change the RAID mode of the LaCie 4big, familiarize yourself with the 4big’s RAID modes. See section 3.1. About RAID Modes . T o change the RAID mode: 1. [...]

  • Page 19

    L aC ie 4bi g Q uad ra Ent erp ris e C la ss • D e sign b y n e il P oul t on RAI D Us er Man ual pag e 19 3.3. Removing and Installing Drives In the event that an individual hard disk fails in the LaCie 4big En- terprise Class, please contact your LaCie reseller or LaCie Customer Support. Please replace a defective hard drive only with a new dri[...]

  • Page 20

    L aC ie 4bi g Q uad ra Ent erp ris e C la ss • D e sign b y n e il P oul t on RAI D Us er Man ual pag e 20 3.4. Formatting and P artitioning The 4big Quadra comes pre-formatted in HFS+ (optimized for Mac OS X). Please read the following information on file system formats for Windows and Mac operating systems to determine if you need to reformat [...]

  • Page 21

    L aC ie 4bi g Q uad ra Ent erp ris e C la ss • D e sign b y n e il P oul t on RAI D Us er Man ual pag e 21 Mac OS X Users TEC HNIC AL NOTE: The LaCi e 4big Qua dra comes pref orma tted in HFS+ for opti mum perf orma nce w ith Mac OS X . You may customize the drive by reformatting and/or partitioning the drive with separate file system formats. F[...]

  • Page 22

    L aC ie 4bi g Q uad ra Ent erp ris e C la ss • D e sign b y n e il P oul t on RAI D Us er Man ual pag e 22 CAUTION: Following these steps will erase everything from the 4big, including encrypted data. If you have information that you want to protect or continue to use, back up this information before performing these steps. IMPORTANT NOTE: Format[...]

  • Page 23

    L aC ie 4bi g Q uad ra Ent erp ris e C la ss • D e sign b y n e il P oul t on RAI D Us er Man ual pag e 23 9. Click Next . 10. Click Next . 11. Click Next . 12. Click Next . 13. On the Format Partition window, select Quick Format . Click Next ( Fig. 19 ). 14. Click Finish to begin the formatting process. 15. Windows Disk Management will format an[...]

  • Page 24

    L aC ie 4bi g Q uad ra Ent erp ris e C la ss • D e sign b y n e il P oul t on RAI D Us er Man ual pag e 24 3.4.3. Mac Users CAUTION: Following these steps will erase everything from the 4big, including encrypted data. If you have information that you want to protect or continue to use, back up this information before performing these steps. 1. Co[...]

  • Page 25

    L aC ie 4bi g Q uad ra Ent erp ris e C la ss • D e sign b y n e il P oul t on T roubl esh ooti ng Us er Man ual pag e 25 4. T roubleshooting In the event that your LaCie 4big is not working correctly, please refer to the table on the following page to identify the status of your device. If you have gone through all of the points in the table and [...]

  • Page 26

    L aC ie 4bi g Q uad ra Ent erp ris e C la ss • D e sign b y n e il P oul t on T roubl esh ooti ng Us er Man ual pag e 26 4.1. LED Status Indicators Use the 4big’s front and rear LEDs and the chart below as a reference to determine the status of your 4big: If the front LED is: And the rear LED is: And the RAID mode is: Then: Solid blue Blinking [...]

  • Page 27

    L aC ie 4bi g Q uad ra Ent erp ris e C la ss • D e sign b y n e il P oul t on T roubl esh ooti ng Us er Man ual pag e 27 If the front LED is: And the rear LED is: And the RAID mode is: Then: Dimming red (5s)* Off All During standby mode, when one or more drives have failed or are improperly inserted; RAID is not functional. Dimmed LED stays on fo[...]

  • Page 28

    L aC ie 4bi g Q uad ra Ent erp ris e C la ss • D e sign b y n e il P oul t on T roubl esh ooti ng Us er Man ual pag e 28 4.2. Other T roubleshooting T opics Problem Solutions The 4big is not recognized by the computer. If there is no icon for the 4big on the desktop (Mac users) or in My Computer (Windows users): ✦ Check the interface cable conn[...]

  • Page 29

    L aC ie 4bi g Q uad ra Ent erp ris e C la ss • D e sign b y n e il P oul t on Con tac ting Cu sto mer Sup port Us er Man ual pag e 29 Before Y ou Contact T echnical Support 1. Read the manuals and review section 4. Troubleshooting . 2. Try to isolate the problem. If possible, make the drive the only external device on the CPU, and make sure that [...]

  • Page 30

    L aC ie 4bi g Q uad ra Ent erp ris e C la ss • D e sign b y n e il P oul t on Con tac ting Cu sto mer Sup port Us er Man ual pag e 30 5.1. LaCie T echnical Support Contacts LaCie Asia Contact us at: http://www.lacie.com/asia/contact/ LaCie Australia Contact us at: http://www.lacie.com/au/contact/ LaCie Belgium Contact us at: http://www.lacie.com/[...]

  • Page 31

    L aC ie 4bi g Q uad ra Ent erp ris e C la ss • D e sign b y n e il P oul t on W arr ant y In for mati on Us er Man ual pag e 31 LaCie warrants your LaCie 4big Enterprise Class against any de- fect in material and workmanship, under normal use, for the period designated on your warranty certificate. In the event this product is found to be defect[...]