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LaCie Rugged Thunderbolt manual

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  • Page 1

    Rugged USB 3.0 Thunderbolt™ Series User Manual 1 RUGGED USB 3.0 THUNDERBOLT™ SERIES USER MANUAL CLICK HERE TO ACCESS THE UP-TO-DATE ONLINE VERSION of this document for the most recent content as well as for features such as expandable illustrations, easier navigation, and search capability.[...]

  • Page 2

    Rugged USB 3.0 Thunderbolt™ Series User Manual 2 INTRODUCTION Welcome to the User Manual for the LaCie USB 3.0 Rugged Thunderbolt™ Series. Your drive features two cutting-edge interfaces, SuperSpeed USB 3.0 and Thunderbolt. Not only does your drive let you transfer huge amounts of data much faster than before, it's also compatible with the[...]

  • Page 3

    Rugged USB 3.0 Thunderbolt™ Series User Manual 3 VIEWS OF THE DRIVE Rear View USB 3.0 port 1. Thunderbolt port 2.[...]

  • Page 4

    Rugged USB 3.0 Thunderbolt™ Series User Manual 4 CABLES AND CONNECTORS THUNDERBOLT Your LaCie product features Thunderbolt technology, the most flexible interface ever created. This exciting new high-speed cable technology connects your computers and electronic devices together like never before. Thunderbolt technology supports two 10Gb/s bi-dire[...]

  • Page 5

    Rugged USB 3.0 Thunderbolt™ Series User Manual 5 USB 3.0 USB is a serial input/output technology for connecting peripheral devices to a computer. SuperSpeed USB 3.0 is the latest implementation of this standard, and it provides higher bandwidth and new power management features. Transfer rates can attain up to 5 Gbits/s as opposed to USB 2.0&apos[...]

  • Page 6

    Rugged USB 3.0 Thunderbolt™ Series User Manual 6 GETTING CONNECTED Installing your LaCie hard drive is easy for all users thanks to LaCie Setup Assistant. Please follow the setup steps in the order they are given to ensure that your LaCie hard drive's volume mounts correctly on your computer. Important Info for PC users: If you wish to use t[...]

  • Page 7

    Rugged USB 3.0 Thunderbolt™ Series User Manual 7 STEP 2 - LAUNCH LACIE SETUP ASSISTANT Important Info for PC users: LSA only works through the USB connection. If you wish to use the Thunderbolt interface, first connect via USB in order to run LSA. Then install Thunderbolt drivers (see Install Drivers (Windows Only) . LaCie Setup Assistant (LSA) m[...]

  • Page 8

    Rugged USB 3.0 Thunderbolt™ Series User Manual 8 Manual access: Open the LACIE SETUP volume in Computer ( My Computer for Windows XP) and double click LaCie Setup . Mac users Open the LACIE SETUP volume on your desktop and then double click LaCie Setup[...]

  • Page 9

    Rugged USB 3.0 Thunderbolt™ Series User Manual 9 Setup LaCie Setup Assistant does not prevent you from using your computer's native disk utility program to format or partition your LaCie drive. Simply follow the Setup Assistant through completion, then use Disk Management for Windows or Disk Utility for Mac to reformat your drive. Important [...]

  • Page 10

    Rugged USB 3.0 Thunderbolt™ Series User Manual 10 Use the slider to partition your LaCie hard drive. Moving the slider to the left will reduce the size of the 3. Compatible volume (called LaCie Share on some products) (for Windows and Mac). If you do not want the Compatible / LaCie Share volume, move the slider all the way to the left. The LaCie [...]

  • Page 11

    Rugged USB 3.0 Thunderbolt™ Series User Manual 11 Mac A window prompt alerts you that the disk will be formatted. Select Yes to continue. 4. Windows Mac LaCie Setup Assistant will format the hard drive. 5. Register your LaCie device. Click Next to continue. 6. New Account[...]

  • Page 12

    Rugged USB 3.0 Thunderbolt™ Series User Manual 12 Existing Account Choose the software utilities that you want to install. Please note that certain software utilities may begin to 7. install before LaCie Setup Assistant has finished. Follow the software utility installer before completing LaCie Setup Assistant. Windows Mac Click Next to continue.[...]

  • Page 13

    Rugged USB 3.0 Thunderbolt™ Series User Manual 13 Windows Mac Software will be installed on the product's storage, not on your computer. It will be located on the volume entitled “Compatible” or “LaCie Share” if it exists, otherwise on “LaCie”. Important info: Please note that LaCie software utilities may be installed at any time[...]

  • Page 14

    Rugged USB 3.0 Thunderbolt™ Series User Manual 14 INSTALL DRIVERS (WINDOWS ONLY) Windows users must install drivers on their computer in order to use the Thunderbolt connection. Before following the steps below, follow the steps to connect the product to a host computer via USB as described in Getting Connected . Once the drivers have been instal[...]

  • Page 15

    Rugged USB 3.0 Thunderbolt™ Series User Manual 15 Move on to the product setup steps as described in Getting Connected . 6.[...]

  • Page 16

    Rugged USB 3.0 Thunderbolt™ Series User Manual 16 UNMOUNTING YOUR DRIVE USB, FireWire, Thunderbolt, and eSATA external devices feature “plug & play” connectivity, which means that your LaCie storage can be connected and disconnected while the computer is running. To prevent failures, however, it is important to follow these steps when dis[...]

  • Page 17

    Rugged USB 3.0 Thunderbolt™ Series User Manual 17 MAC USERS Drag the storage device icon to the Trash. (The icon pictured below is a generic USB device icon. Your LaCie storage may be represented by an icon that looks like the device itself.) When the icon disappears from the desktop, the storage device can be disconnected.[...]

  • Page 18

    Rugged USB 3.0 Thunderbolt™ Series User Manual 18 OPTIONAL FORMATTING AND PARTITIONING Standard LaCie storage devices will prompt you to run LaCie Setup Assistant when they are first connected to a computer (Windows or Mac). LaCie Setup Assistant helps you to quickly format the storage device according to your needs. Please read the information b[...]

  • Page 19

    Rugged USB 3.0 Thunderbolt™ Series User Manual 19 Mac Users You may customize the storage device by reformatting and/or partitioning it with separate file system formats. For optimal performance in Mac OS environments, format and partition the storage device as one large Mac OS Extended volume. Mac OS Extended (HFS+): Mac OS Extended refers to th[...]

  • Page 20

    Rugged USB 3.0 Thunderbolt™ Series User Manual 20 Windows Users Technical Note on volumes larger than 2TB: Windows XP 32-bit - This version of Windows will not recognize volumes larger than 2TB; Windows XP x64, Vista and 7 - All of these versions of Windows can recognize volumes greater than 2TB. However, disks must be converted to the GPT file s[...]

  • Page 21

    Rugged USB 3.0 Thunderbolt™ Series User Manual 21 GETTING HELP If you are having problems with your LaCie product, consult the table below for a list of available resources. Order Source Description Location 1 Quick Install Guide Concise steps to follow for getting your product up and running Either a printed leaflet or accessory box and included[...]

  • Page 22

    Rugged USB 3.0 Thunderbolt™ Series User Manual 22 TROUBLESHOOTING TOPICS Note: Interactive troubleshooting, a highly effective way to resolve problems with your product, is available from www.lacie.com/support/ . Select your product, then click the “Troubleshooting” tab. All Users Problem: My file transfers are too slow. Q: USB 3.0 connection[...]

  • Page 23

    Rugged USB 3.0 Thunderbolt™ Series User Manual 23 Problem: I got an error message telling me that the drive has been disconnected Q: Did it happen when the computer was coming out of sleep mode? A: Simply ignore this message. The drive will remount to the desktop. LaCie drives conserve power by spinning down when you set your computer to sleep mo[...]

  • Page 24

    Rugged USB 3.0 Thunderbolt™ Series User Manual 24 Mac Users Problem: The drive isn't appearing on my computer. Q: Is your Finder configured not to show hard drives on the desktop? A: Go to your Finder and check if Preferences > General tab > Show these items on the desktop: and then Hard Disks is selected. If not, go on to the next top[...]

  • Page 25

    Rugged USB 3.0 Thunderbolt™ Series User Manual 25 Windows Users Problem: The drive isn't appearing on my computer. Q: Are you connecting the product to a host computer via the Thunderbolt interface, and have not installed Thunderbolt drivers? A: Drivers are required for the Thunderbolt interface. Disconnect the Thunderbolt cable and attach t[...]

  • Page 26

    Rugged USB 3.0 Thunderbolt™ Series User Manual 26 PRECAUTIONS Caution: Modifications not authorized by the manufacturer may void the user's authority to operate this device. Important info: Any loss, corruption or destruction of data while using a LaCie drive is the sole responsibility of the user, and under no circumstances will LaCie be he[...]

  • Page 27

    Rugged USB 3.0 Thunderbolt™ Series User Manual 27 GENERAL USE PRECAUTIONS Do not expose the LaCie hard drive to temperatures outside the range of 5º C to 30º C (41º F to 86º F); or to ■ operational humidity beyond 10-80%, non-condensing, or non-operating humidity beyond 5-90%, non-condensing. Doing so may damage the LaCie hard drive or disf[...]

  • Page 28

    Rugged USB 3.0 Thunderbolt™ Series User Manual 28 WARRANTY INFORMATION LaCie offers first-rate service and support through our generous three-tiered warranty policy. Our 1-, 2-, 3-, and 5-year policies include comprehensive, complimentary web-based resources, expert in-house technical support, and worldwide repair and/or replacement coverage. To [...]

  • Page 29

    Rugged USB 3.0 Thunderbolt™ Series User Manual 29 EXCEPT FOR THE LIMITED WARRANTY SET FORTH ABOVE, ALL PRODUCTS ARE SOLD “AS IS” AND LACIE EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, NONINFRINGEMENT AND FITNESS FOR A PARTICULAR PURPOSE. WITHOUT FUR[...]

  • Page 30

    Rugged USB 3.0 Thunderbolt™ Series User Manual 30 Read carefully all information related to warranty and precautions of use of your new LaCie product in the user manual. For products purchased in the United States, you may contact LaCie at 22985 NW Evergreen Parkway, Hillsboro, Oregon 97124. Email: sales@lacie.com . Website: www.lacie.com . Custo[...]

  • Page 31

    Rugged USB 3.0 Thunderbolt™ Series User Manual 31 LEGAL INFORMATION COPYRIGHTS Copyright © 2013 LaCie. All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without the prior written consent of LaC[...]

  • Page 32

    Rugged USB 3.0 Thunderbolt™ Series User Manual 32 The availability of some specific channels and/or operational frequency bands are country dependent and are firmware programmed at the factory to match the intended destination. The firmware setting is not accessible by the end user. WEEE This symbol on the product or on its packaging indicates th[...]