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LaCie Little Big Disk Thunderbolt manual

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Table of contents for the manual

  • Page 1

    Thunderbolt Series User Manual 1 THUNDERBOLT SERIES USER MANUAL CLICK HERE TO ACCESS AN UP-TO-DATE ONLINE VERSION of this document for the most recent content as well as for features such as expandable illustrations, easier navigation, and search capability.[...]

  • Page 2

    Thunderbolt Series User Manual 2 INTRODUCTION Welcome to the User Manual for the LaCie Thunderbolt™* Series. LaCie's Thunderbolt Series storage enclosures feature transfer rates with the potential to reach up to 10Gb/s! Plug them into a Macintosh computer that supports Thunderbolt technology for the ultimate in performance with High Definiti[...]

  • Page 3

    Thunderbolt Series User Manual 3 * Thunderbolt and the Thunderbolt logo are trademarks of Intel Corporation in the U.S. and/or other countries.[...]

  • Page 4

    Thunderbolt Series User Manual 4 VIEWS OF THE DRIVE Front View 2big Thunderbolt Series Activity LED and power button 1.[...]

  • Page 5

    Thunderbolt Series User Manual 5 Little Big Disk Thunderbolt Series Activity LED and power button 1. Removable stand 2.[...]

  • Page 6

    Thunderbolt Series User Manual 6 Rear View 2big Thunderbolt Series Disk tray 1. Disk lock 2. Power supply connection (12V 4A) 3. Thunderbolt technology ports 4.[...]

  • Page 7

    Thunderbolt Series User Manual 7 Little Big Disk Thunderbolt Series Thunderbolt technology ports 1. Power supply connection (12V 3A) 2. Chain lock option 3.[...]

  • Page 8

    Thunderbolt Series User Manual 8 HARD DISK HEAT MANAGEMENT Heat Dissipation Design The Thunderbolt Series enclosures feature metal bodies that dissipate drive heat. The large surface area of the heat sink casing absorbs all internal heat, keeping the drives safe and prolonging their life. Since LaCie's unique design draws heat away from the in[...]

  • Page 9

    Thunderbolt Series User Manual 9 Users interested in placing two 2big enclosures in a specially designed rack may visit LaCie for further information. When placing the enclosures in a rack, LaCie recommends that you allow for adequate airflow so that the units do not overheat.[...]

  • Page 10

    Thunderbolt Series User Manual 10 Important info: Do not stack more than two 2big enclosures. Doing so will void the warranty. Little Big Disk Thunderbolt Series Heat dissipation is maximized when the Little Big Disk enclosure rests on its stand in a vertical position. Please make certain that it has ample space on all sides of the casing for prope[...]

  • Page 11

    Thunderbolt Series User Manual 11 RECEIVING POWER/LED POWER BUTTON RECEIVING POWER To receive power, Thunderbolt Series enclosures must be: Connected directly to a Macintosh computer that is compatible with Thunderbolt technology 1. Connected to a power source via the included power supply 2. MULTI-FUNCTIONAL LED/POWER BUTTON LED States - 2big Thun[...]

  • Page 12

    Thunderbolt Series User Manual 12 Power Button The LED button may be used to conserve energy if you do not expect to use the disks for an extended period of time. To reduce power consumption: Unmount the partition(s) (see Unmounting Your Drive ) 1. Press the LED button 2. The enclosure will stop sending power to the disks. Please note that the encl[...]

  • Page 13

    Thunderbolt Series User Manual 13 THUNDERBOLT TECHNOLOGY AND DAISY CHAIN THUNDERBOLT TECHNOLOGY Thunderbolt technology is an active cable technology with extraordinary promise. A single Thunderbolt technology connection includes two bi-directional streams, each with a potential bandwidth of up to 10Gb/s. As the illustration demonstrates, the stream[...]

  • Page 14

    Thunderbolt Series User Manual 14 DAISY CHAIN The back of your Thunderbolt Series enclosure features two Thunderbolt technology ports for: Direct connection to a Thunderbolt technology compatible Macintosh computer ■ Daisy chaining Thunderbolt compatible devices and displays ■ Connect the cable to one of the interface ports on the back of your [...]

  • Page 15

    Thunderbolt Series User Manual 15 GETTING CONNECTED Please follow the setup steps in the order they are given to ensure that the Thunderbolt Series volume mounts correctly on your computer. CONNECT THE INTERFACE CABLE Connect a cable that supports Thunderbolt technology to one of the enclosure's Thunderbolt ports. Plug the 1. other end of the [...]

  • Page 16

    Thunderbolt Series User Manual 16 Little Big Disk Connect the included external power supply to an outlet and to the enclosure power port. 2. 2big[...]

  • Page 17

    Thunderbolt Series User Manual 17 Little Big Disk The device will turn on automatically when it receives power and the volume will mount on the desktop. 3. 2big[...]

  • Page 18

    Thunderbolt Series User Manual 18 Little Big Disk Technical note: A single Thunderbolt technology daisy chain can have seven devices, including the computer.[...]

  • Page 19

    Thunderbolt Series User Manual 19 UNMOUNTING THE THUNDERBOLT SERIES VOLUME In order to avoid file system corruption, it is important to unmount the volume(s) before turning off the enclosure or disconnecting the interface cable. See Unmounting Your Drive for details.[...]

  • Page 20

    Thunderbolt Series User Manual 20 UNMOUNTING YOUR DRIVE Thunderbolt technology devices are plug and play, allowing you to connect and disconnect them while the computer is running. To prevent potential disk problems, it is important to properly eject the Thunderbolt storage volume(s). Drag the Thunderbolt storage volume(s) to the Trash. The Trash w[...]

  • Page 21

    Thunderbolt Series User Manual 21 LACIE RAID MONITOR AND REPLACING A DISK (2BIG ONLY) Please note that this section pertains to the 2big Thunderbolt only. LaCie RAID Monitor and replacing disks are supported with enclosures that allow for hot-swapping hard drives. Technical note: LaCie RAID Monitor is a great utility for the 2big Thunderbolt when i[...]

  • Page 22

    Thunderbolt Series User Manual 22 Click Install . 4. Your computer may ask you to enter the Administrator password to continue. 5.[...]

  • Page 23

    Thunderbolt Series User Manual 23 The software has been successfully installed. Click Close to exit the installer. 6. LaCie RAID Monitor will launch automatically. 7. Using LaCie RAID Monitor LaCie RAID Monitor will launch automatically following a successful installation. The utility runs in the background while you work, polling the 2big storage [...]

  • Page 24

    Thunderbolt Series User Manual 24 Select Open LaCie RAID Monitor . 2. The LaCie RAID Monitor gives you an easy color-coded reference to instantly know if your 2big is in good health: Green indicates that the RAID is in working order. ■[...]

  • Page 25

    Thunderbolt Series User Manual 25 Red indicates a problem with one or both disks in the RAID. ■[...]

  • Page 26

    Thunderbolt Series User Manual 26 Early Warning You do not have to launch LaCie RAID Monitor to receive an alert regarding the health of the RAID. Should one or both disks encounter problems, the LaCie RAID Monitor icon in the menu bar will blink with an exclamation mark inside a triangle. If you receive the alert, open LaCie RAID Monitor to view t[...]

  • Page 27

    Thunderbolt Series User Manual 27 Important info: If you wish to remove LaCie RAID Monitor from your computer, please run the Uninstaller. Dragging the program icon to the Trash will not completely remove the utility from your computer. REPLACING A DISK (2BIG) Important info : While all Thunderbolt Series users should contact LaCie Customer Support[...]

  • Page 28

    Thunderbolt Series User Manual 28 2-in-1 Tool Draw out the drive tray by inserting your finger into the space behind the drive tray handle and pulling to 1. disengage the drive. Grasp the drive tray handle and carefully extract the drive. 2. Important info: LaCie highly recommends replacing the disk that has been removed as soon as possible. To Ins[...]

  • Page 29

    Thunderbolt Series User Manual 29 of resistance. Press the drive tray handle firmly until the drive snaps into place and it is in line with the back pane of the 2big Thunderbolt Series. Use the 2-in-1 tool to fasten the drive lock. The drive is locked when the line is in a horizontal position. 6. Rebuilding a RAID Set Striped RAID Set (RAID 0) Once[...]

  • Page 30

    Thunderbolt Series User Manual 30 FORMATTING The two drives within the 2big Thunderbolt Series and the Little Big Disk Thunderbolt Series are pre-formatted as HFS+ Journaled for your Macintosh computer. Further, the disks have been preconfigured as a Striped RAID Set (RAID 0) for optimal performance. Important info: RAID: You have the option to adj[...]

  • Page 31

    Thunderbolt Series User Manual 31 CONFIGURING A RAID SET Important info: LaCie Thunderbolt Series enclosures are plug and play storage pre-configured in RAID 0. To use the disks out of the box, see Getting Connected for information on connecting your device to a Macintosh computer that supports Thunderbolt technology. Follow the directions below wh[...]

  • Page 32

    Thunderbolt Series User Manual 32 Click on one of the LaCie drives to see the action tabs. Click the RAID tab. 6. The RAID tab includes three important settings: RAID Set Name , Format , and RAID Type . 7.[...]

  • Page 33

    Thunderbolt Series User Manual 33 Clicking on the Format pulldown menu shows the file system formats available for the drives when creating 8. the RAID. Select Mac OS Extended (Journaled) . Clicking on the RAID Type pulldown shows the available RAID configurations. LaCie highly recommends 9. that you select Striped RAID Set for enhanced performance[...]

  • Page 34

    Thunderbolt Series User Manual 34 Fill in a name for your Striped or Mirrored RAID Set in the field RAID Set Name . 10. Drag one of the drives to the empty field in the middle of the RAID tab. 11. Drag the second drive to the same field in the middle of the RAID tab. 12.[...]

  • Page 35

    Thunderbolt Series User Manual 35 To change the RAID Block Size, click the Options… button on bottom of the window. While this example 13. shows the default, you may want to choose a higher RAID Block Size if you will be working with larger files (i.e. high-end video and audio). Please see your software's user manual for the recommended RAID[...]

  • Page 36

    Thunderbolt Series User Manual 36[...]

  • Page 37

    Thunderbolt Series User Manual 37 GETTING HELP If you are having problems with your LaCie product, consult the table below for a list of available resources. Order Source Description Location 1 Quick Install Guide Concise steps to follow for getting your product up and running Either a printed leaflet or accessory box and included in the product bo[...]

  • Page 38

    Thunderbolt Series User Manual 38 TROUBLESHOOTING TOPICS Note: Interactive troubleshooting, a highly effective way to resolve problems with your product, is available from www.lacie.com/support/ . Select your product, then click the “Troubleshooting” tab. Problem: I do not see my Thunderbolt Series disks. Q: Are there other Thunderbolt technolo[...]

  • Page 39

    Thunderbolt Series User Manual 39 Problem: I'm receiving file transfer error messages and Time Machine does not work. Q: Did you get an "Error -50" message while copying to the storage? A: When copying files or folders from a computer to a FAT 32 volume, certain characters cannot be copied. These characters include, but are not limit[...]

  • Page 40

    Thunderbolt Series User Manual 40 PRECAUTIONS Caution: It is essential that you use only the power supply that shipped with your product, since it is a shielded-type power cord that meets FCC emission limits as well as to prevent interference to the nearby radio and television reception. Caution: Modifications not authorized by the manufacturer may[...]

  • Page 41

    Thunderbolt Series User Manual 41 non-condensing. Doing so may damage the LaCie hard drive or disfigure its casing. Avoid placing your LaCie hard drive near a source of heat or exposing it to sunlight (even through a window). Inversely, placing your LaCie hard drive in an environment that is too cold may damage the unit. Rated cooling for altitudes[...]

  • Page 42

    Thunderbolt Series User Manual 42 WARRANTY INFORMATION LaCie offers first-rate service and support through our generous three-tiered warranty policy. Our 1-, 2-, 3-, and 5-year policies include comprehensive, complimentary web-based resources, expert in-house technical support, and worldwide repair and/or replacement coverage. To benefit from this [...]

  • Page 43

    Thunderbolt Series User Manual 43 EXCEPT FOR THE LIMITED WARRANTY SET FORTH ABOVE, ALL PRODUCTS ARE SOLD “AS IS” AND LACIE EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, NONINFRINGEMENT AND FITNESS FOR A PARTICULAR PURPOSE. WITHOUT FURTHER LIMITING THE [...]

  • Page 44

    Thunderbolt Series User Manual 44 Read carefully all information related to warranty and precautions of use of your new LaCie product in the user manual. For products purchased in the United States, you may contact LaCie at 22985 NW Evergreen Parkway, Hillsboro, Oregon 97124. Email: sales@lacie.com . Website: www.lacie.com . Customer service: 503-8[...]

  • Page 45

    Thunderbolt Series User Manual 45 LEGAL INFORMATION COPYRIGHTS Copyright © 2013 LaCie. All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without the prior written consent of LaCie. CHANGES The ma[...]

  • Page 46

    Thunderbolt Series User Manual 46 The availability of some specific channels and/or operational frequency bands are country dependent and are firmware programmed at the factory to match the intended destination. The firmware setting is not accessible by the end user. WEEE This symbol on the product or on its packaging indicates that this product mu[...]