Lexmark 387 manual

X54x Series User's Guide August 2009 www.lexmark.com Machine type: 7525 Model numbers: 131, 133, 138, 332, 333, 336, 337, 352, 356, 382, 383, 386, 387[...]

Contents Safety information........................................................................... 11 Learning about the printer ............................................................. 13 Finding information about the printer ..................................................................................................................[...]

Recycling................................................................................................................................................................................. 47 Recycling Lexmark products......................................................................................................................................[...]

Printing information pages .............................................................................................................................................. 72 Printing a font sample list .....................................................................................................................................................[...]

Faxing ................................................................................................. 87 Getting the printer ready to fax......................................................................................................................................87 Initial fax setup........................................................[...]

Scanning to an FTP address using a shortcut number.................................................................................................... 109 Creating an FTP shortcut using the Embedded Web Server ............................................................................. 109 Scanning to a computer or USB flash memory device ........[...]

Reports menu ................................................................................................................................................................................. 132 Network/Ports .............................................................................................................................................[...]

Using the Embedded Web Server ............................................................................................................................... 204 Setting up e-mail alerts ................................................................................................................................................... 205 Viewing rep[...]

Paper frequently jams ................................................................................................................................................................. 219 Paper jam message remains after jam is cleared .............................................................................................................. 219 [...]

10[...]

Safety information Connect the power cord to a properly grounded electrical outlet that is near the product and easily accessible. Do not place or use this product near water or wet locations. CAUTION—POTENTIAL INJURY: This product uses a laser. Use of controls or adjustments or performance of procedures other than those specified herein may resu[...]

Refer service or repairs, other than those described in the user documentation, to a professional service person. CAUTION—SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior of the printer, unplug the power cord from the wall outlet and disconnect all cables from the printer before proceeding. CAUTION—SHOCK HAZARD: Do n[...]

Learning about the printer Finding information about the printer Setup information Description Where to find The Setup information gives you instructions for setting up the printer. Follow the set of instructions for local, network, or wireless, depending on what you need. You can find the Setup information in the printer box or on the Lexmark Web [...]

Description Where to find (North America) Where to find (rest of world) E-mail support For e-mail support, visit our Web site: www.lexmark.com . 1 Click SUPPORT . 2 Click Technical Support . 3 Select your printer type. 4 Select your printer model. 5 From the Support Tools section, click e-Mail Support . 6 Complete the form, and then click Submit Re[...]

1 102 mm (4 in.) 2 508 mm (20 in.) 3 152 mm (6 in.) 4 76 mm (3 in.) 5 254 mm (10 in.) Learning about the printer 15[...]

Printer configurations Basic models 1 Printer control panel 2 Automatic Document Feeder (ADF) 3 Standard exit bin 4 Top door latch 5 Right side cover 6 Standard 250-sheet tray (Tray 1) 7 Manual feeder 8 650-sheet duo drawer with integrated multipurpose feeder (Tray 2) 9 Optional 550-sheet tray (Tray 3) Basic functions of the scanner The scanner pro[...]

Understanding the ADF and scanner glass Automatic Document Feeder (ADF) Scanner glass Use the ADF for multiple-page documents. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings). You can use the ADF or the scanner glass to scan documents. Using t[...]

Item Description 1 Selections and settings Select a function such as Copy, Scan, Email, or Fax. Change default copy and scan settings such as the number of copies, duplex printing, copy options, and scaling. Use the address book when scanning to e-mail. 2 Display area View scanning, copying, faxing, and printing options as well as status and error [...]

Item Description 4 Scale Press the Scale button to change the size of the copied document to fit onto the currently selected paper size. 5 Options Press the Options button to change Original Size, Paper Source, Paper Saver, and Collate settings. 6 Address Book Press to enter the address book. 7 Darkness Press the Darkness button to adjust the curre[...]

Item Description 1 Menu Press to enter the administration menus. 2 Display View scanning, copying, faxing, and printing options as well as status and error messages Note: The fax feature is not available on selected printer models. 3 Stop/Cancel Press to stop all printer activity. 4 Color start Press to copy or scan in color. 5 Black start Press to[...]

Item Description 8 Left arrow Press to scroll left. 9 Indicator light Indicates the printer status: • Off —The power is off. • Blinking green —The printer is warming up, processing data, or printing. • Solid green —The printer is on, but idle. • Blinking red —Operator intervention is needed. 10 Back Press to return one screen at a t[...]

Item Description 2 Keypad Enter numbers, letters, or symbols on the display. 3 Front USB port Lets you scan to a flash drive or print supported file types Note: When a USB flash memory device is inserted into the printer, the printer can only scan to the USB device or print files from the USB device. All other printer functions are unavailable. 4 S[...]

Additional printer setup Installing internal options CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing. If you have any other devices attached to the printer[...]

Warning—Potential Damage: System board electronic components are easily damaged by static electricity. Touch something metal on the printer before touching any system board electronic components or connectors. 2 Use the illustration below to locate the connector. Warning—Potential Damage: System board electronic components are easily damaged by[...]

1 Flash memory or font card connector 2 Memory card connector 3 Open the memory card connector latches. Additional printer setup 25[...]

4 Unpack the memory card. Note: Avoid touching the connection points along the edge of the card. 5 Align the notches on the memory card with the ridges on the connector. 1 Notches 2 Ridges 6 Push the memory card straight into the connector until it snaps into place. 7 Reinstall the system board cover. Additional printer setup 26[...]

Installing a flash memory or font card CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing. If you have any other devices attached to the printer, then turn th[...]

1 Flash memory or font card connector 2 Memory card connector 3 Unpack the flash memory or font card. Note: Avoid touching the connection points along the edge of the card. Additional printer setup 28[...]

4 Holding the card by its sides, align the plastic pins on the card with the holes on the system board. This ensures the metal pins line up correctly as well. 1 Plastic pins 2 Metal pins 5 Push the card firmly into place. Notes: • The entire length of the connector on the card must touch and be flush against the system board. • Be careful not t[...]

6 Reinstall the system board cover. Installing hardware options Installing an optional tray or drawer The printer supports two additional input sources: an optional 550-sheet tray and a 650-sheet duo drawer (Tray 2) with an integrated multipurpose feeder. Note: Some printer models may not support the optional 550-sheet tray. CAUTION—SHOCK HAZARD:[...]

3 Align the 650-sheet duo drawer with the optional 550-sheet tray, and then lower it into place. 4 Align the printer with the 650-sheet duo drawer, then lower the printer into place and install the dust covers. CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more trained personnel to move it safely. [...]

Note: Once the printer software and any options are installed, it may be necessary to manually add the options in the printer driver to make them available for print jobs. For more information, see “ Updating available options in the printer driver” on page 35. Attaching cables 1 Connect the printer to a computer or a network. • For a local c[...]

1 Power cord socket 2 Ethernet port Note: The Ethernet port is a feature on network models only. 3 USB port Verifying printer setup Once all hardware and software options are installed and the printer is turned on, verify that the printer is set up correctly by printing the following: • Menu settings page —Use this page to verify that all print[...]

Printing menu settings pages Print menu settings pages to review the current menu settings and to verify printer options are installed correctly. Note: If you have not made any menu item settings changes yet, then the menu settings pages list all the factory default settings. Once you select and save other settings from the menus, they replace the [...]

For Macintosh users 1 Close all open software applications. 2 Insert the Software and Documentation CD. 3 From the Finder desktop, double-click the printer CD icon that automatically appears. 4 Double-click the Install icon. 5 Follow the instructions on the screen. Using the World Wide Web 1 Go to the Lexmark Web site at www.lexmark.com . 2 From th[...]

• SSID —The SSID is also referred to as the network name. • Wireless Mode (or Network Mode) —The mode will be either infrastructure or ad hoc. • Channel (for ad hoc networks) —The channel defaults to auto for infrastructure networks. Some ad hoc networks will also require the auto setting. Check with your system support person if you ar[...]

Make sure the printer and computer are fully on and ready. Do not connect the USB cable until instructed to do so on the screen. 2 Insert the Software and Documentation CD. 3 Click Install Printer and Software . 4 Click Agree to agree to the License Agreement. 5 Click Suggested , and then click Next . 6 Click Wireless Network Attach . 7 Temporarily[...]

Installing the printer on a wireless network (Macintosh) Prepare to configure the printer 1 Locate the printer MAC address on the sheet that shipped with the printer. Write the last six digits of the MAC address in the space provided below: MAC address: ___ ___ ___ ___ ___ ___ 2 Connect the power cable to the printer and then to a properly grounded[...]

Configure the printer for wireless access 1 Type the name of your network (SSID) in the appropriate field. 2 Select Infrastructure as your Network Mode if you are using a wireless router. 3 Select the type of security you use to protect your wireless network. 4 Enter the security information necessary for the printer to join your wireless network. [...]

3 Click + . 4 Click IP . 5 Type in the IP address of your printer in the Address field. 6 Click Add . In Mac OS X version 10.4 and earlier 1 From the Finder desktop, choose Go > Applications . 2 Double-click the Utilities folder. 3 Locate and double-click Printer Setup Utility or Print Center . 4 From the Printer List, choose Add . 5 Click IP . [...]

Wait for the Welcome screen to appear. If the CD does not launch after a minute, then do the following: a Click , or click Start and then click Run . b In the Start Search or Run box, type D:setup.exe , where D is the letter of your CD or DVD drive. 2 Click Install Printer and Software . 3 Click Agree to agree to the License Agreement. 4 Select Su[...]

In Mac OS X version 10.5 or later 1 From the Apple menu, choose System Preferences . 2 Click Print & Fax . 3 Click + . 4 Click IP . 5 Type in the IP address of your printer in the Address field. 6 Click Add . In Mac OS X version 10.4 and earlier 1 From the Finder desktop, choose Go > Applications . 2 Double-click Utilities . 3 Double-click P[...]

Minimizing your printer's environmental impact Lexmark is committed to environmental sustainability and is continually improving its printers to reduce their impact on the environment. We design with the environment in mind, engineer our packaging to reduce materials, and provide collection and recycling programs. For more information, see: ?[...]

Lexmark concerns itself with the responsible use of paper in general based on life cycle assessments of its products. To gain a better understanding of the impact of printers on the environment, the company commissioned a number of life cycle assessments and found that paper was identified as the primary contributor (up to 80%) of carbon emissions [...]

Place multiple pages on one sheet of paper You can print up to 16 consecutive pages of a multiple-page document onto one side of a single sheet of paper by selecting a setting from the Multipage printing (N-Up) section of the Print dialog screen. Check your first draft for accuracy Before printing or making multiple copies of a document: • Use th[...]

Reducing printer noise Use Quiet Mode to reduce the printer noise. Note: See the table for the multiple settings that change when you select a Quiet Mode setting. Choose To On Reduce printer noise. • You may notice a reduction in processing speed. • Printer engine motors do not start until a job is ready to print. You may notice a short delay b[...]

Recycling Lexmark provides collection programs and environmentally progressive approaches to recycling. For more information, see: • The Notices chapter • The Environmental Sustainability section of the Lexmark Web site at www.lexmark.com/environment • The Lexmark recycling program at www.lexmark.com/recycle Recycling Lexmark products To retu[...]

Loading paper and specialty media This section explains how to use the 250-sheet tray, the manual feeder, an optional 550-sheet tray, and the 650-sheet duo drawer with an integrated multipurpose feeder. It also includes information about paper orientation, setting the Paper Size and Paper Type, and linking and unlinking trays. Linking and unlinking[...]

8 Press the arrow buttons until Custom Type <x> or another custom name appears, and then press . Submitting changes appears, followed by Paper Menu . 9 Press , and then press to return to the Ready state. Setting the Paper Size and Paper Type Note: Trays with matching Paper Size and Paper Type settings are automatically linked by the printer.[...]

5 Press the arrow buttons until Units of Measure appears, and then press . 6 Press the arrow buttons until the correct unit of measure appears, and then press . Submitting changes appears, followed by the Universal Setup menu. Specify the paper height and width Defining a specific height and width measurement for the Universal paper size (in the po[...]

2 Squeeze the length guide tab inward as shown, and slide the guide to the correct position for the paper size being loaded. Note: Use the size indicators on the bottom of the tray to help position the guide. Loading paper and specialty media 51[...]

3 If the paper is longer than letter-size paper, then push the green tab at the back of the tray to elongate it. 4 Flex the sheets back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface. 5 Load the paper stack with the recommended print side faceup. 6 Make sure the paper guides are[...]

7 Insert the tray. 8 If a different type or size of paper was loaded than the type or size previously loaded in the tray, change the Paper Type or Paper Size setting for the tray from the printer control panel. Note: Mixing paper sizes or types in a paper tray may lead to jams. Loading the 650-sheet duo drawer The 650-sheet duo drawer (Tray 2) cons[...]

Using the multipurpose feeder 1 Push the multipurpose feeder latch to the left. 2 Open the multipurpose feeder. 3 Grasp the extension, and pull it straight out until it is fully extended. 4 Prepare the paper for loading. • Flex sheets of paper back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges [...]

• Flex a stack of envelopes back and forth to loosen them, and then fan them. Straighten the edges on a level surface. 5 Locate the stack height limiter and tab. Note: Do not exceed the maximum stack height by forcing paper under the stack height limiter. 1 Tab 2 Stack height limiter 3 Width guide 4 Size indicators 6 Load the paper, and then adju[...]

7 Make sure the paper is as far into the multipurpose feeder as it will go with very gentle pushing. Paper should lie flat in the multipurpose feeder. Make sure the paper fits loosely in the multipurpose feeder and is not bent or wrinkled. 8 From the printer control panel, set the Paper Size and Paper Type. Using the manual feeder The standard 250-[...]

3 Adjust the width guides until they lightly touch the media sheet. Do not force the width guides against the media, or it could be damaged. 4 Push the media in until it stops. The printer pulls it in farther. Note: To achieve the best possible print quality, use only high-quality media designed for laser printers. Loading paper and specialty media[...]

Paper and specialty media guide Additional information for printing on speciality medias may be found in the Cardstock and Label Guide available on Lexmark.com/publications . Paper guidelines Paper characteristics The following paper characteristics affect print quality and reliability. Consider these characteristics when evaluating new paper stock[...]

Fiber content Most high-quality xerographic paper is made from 100% chemically treated pulped wood. This content provides the paper with a high degree of stability resulting in fewer paper feeding problems and better print quality. Paper containing fibers such as cotton possesses characteristics that can negatively affect paper handling. Unacceptab[...]

Storing paper Use these paper storage guidelines to help avoid jams and uneven print quality: • For best results, store paper where the temperature is 21°C (70°F) and the relative humidity is 40%. Most label manufacturers recommend printing in a temperature range of 18 to 24°C (65 to 75°F) with relative humidity between 40 and 60%. • Store [...]

Paper size Dimensions 250-sheet tray Optional 550-sheet tray Multipurpose feeder Manual feeder Legal 216 x 356 mm (8.5 x 14 in.) Executive 184 x 267 mm (7.3 x 10.5 in.) Universal * 148 x 210 mm (5.8 x 8.3 in.) up to 216 x 356 mm (8.5 x 14 in.) 76 x 127 mm (3 x 5 in.) up to 216 x 356 mm (8.5 x 14 in.) X X 7 3/4 Envelope (Monarch) 98 x 191 mm (3.9 x [...]

Paper type Standard 250-sheet tray Optional 550-sheet tray Multipurpose feeder Manual feeder Paper Card stock Transparencies * X Envelopes X X Paper labels * Lexmark transparency part numbers 12A8240 and 12A8241 are supported from the standard tray, manual feeder, and the multipurpose feeder. Paper types and weights supported by the printer Notes: [...]

Paper type 250-sheet tray Optional 550-sheet tray Multipurpose feeder Manual feeder Glossy papers Book —88 to 176 g/m 2 grain long (60 to 120 lb book) Cover —162 to 176 g/m 2 grain long (60 to 65 lb cover) Book —88 to 176 g/m 2 grain long (60 to 120 lb book) Cover —162 to 176 g/m 2 grain long (60 to 65 lb cover) Book —88 to 176 g/m 2 grai[...]

Paper capacities Input capacities Notes: • Your printer model may have a 650-sheet duo drawer, which consists of a 550-sheet tray and an integrated 100-sheet multipurpose feeder. The 550-sheet tray part of the 650-sheet duo drawer supports the same paper as the optional 550-sheet tray. The integrated multipurpose feeder supports different paper s[...]

Printing This chapter covers printing, printer reports, and job cancellation. Selection and handling of paper and specialty media can affect how reliably documents print. For more information, see "Avoiding jams" and "Storing print media." Printing a document 1 Load paper into a tray or feeder. 2 From the printer control panel P[...]

Printing on specialty media Tips on using letterhead Page orientation is important when printing on letterhead. Use the following table to determine which direction to load the letterhead: Source or process Print side and paper orientation • Standard 250-sheet tray • Optional 550-sheet tray • Simplex (one-sided) printing from trays Printed le[...]

Source or process Print side and paper orientation Manual feeder (simplex printing) Multipurpose feeder Preprinted letterhead design is placed facedown. The top edge of the sheet with the logo should enter the manual feeder first. Manual feeder (duplex printing) Multipurpose feeder Preprinted letterhead design is placed faceup. The top edge of the [...]

When printing on envelopes: • Feed envelopes from the manual feeder or optional multipurpose feeder. • Set the Paper Type to Envelope, and select the envelope size. • Use envelopes designed specifically for laser printers. Check with the manufacturer or vendor to ensure the envelopes can withstand temperatures up to 200°C (392°F) without se[...]

• If zone coating of the adhesive is not possible, remove a 1.6 mm (0.06 in.) strip on the leading and driver edge, and use a non-oozing adhesive. • Portrait orientation works best, especially when printing bar codes. Tips on using card stock Card stock is heavy, single-ply specialty media. Many of its variable characteristics, such as moisture[...]

Printing from a flash drive A USB port is located on the printer control panel. Insert a flash drive to print supported file types. Notes: • When a USB flash drive is inserted into the printer, the printer can only scan to the flash drive or print files from the flash drive. All other printer functions are unavailable. • Before printing an encr[...]

Supported flash drives and file types Flash drive File type • Lexar JumpDrive 2.0 • Pro (256 MB, 512 MB, or 1G sizes) or • SanDisk Cruzer Mini (256 MB, 512 MB, or 1G sizes); Notes: • Hi-Speed USB flash drives must support the Full-speed standard. Devices supporting only USB Low-speed capabilities are not supported. • USB flash drives must[...]

Printing information pages For more information on printing these pages, see “ Printing menu settings pages” on page 34 and “ Printing a network setup page” on page 34. Printing a font sample list To print samples of the fonts currently available for your printer: 1 Make sure the printer is on and Ready appears. 2 From the printer control p[...]

Canceling a print job Canceling a print job from the printer control panel 1 Press . Stopping . . . appears, followed by Cancel Print Job . 2 Press . Canceling appears. Canceling a print job from the computer To cancel a print job, do one of the following: For Windows users 1 Click , or click Start and then click Run . 2 In the Start Search or Run [...]

3 Double-click the printer icon. 4 From the printer window, select the job to cancel. 5 From the icon bar at the top of the window, click the Delete icon. Printing 74[...]

Copying ADF Scanner glass Use the ADF for multiple-page documents. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings). Making copies Making a quick copy 1 Load an original document faceup, short edge first into the ADF or facedown on the scanner [...]

4 Change the copy settings as needed. 5 From the printer control panel, press for a black only copy or for a color copy. Copying using the scanner glass 1 Place an original document facedown on the scanner glass in the upper left corner. 2 From the printer control panel, press the Copy button, or use the keypad to enter the number of copies. 3 Chan[...]

Copying to letterhead 1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF. Place these items on the scanner glass. 2 If you are loading a document into the ADF, then a[...]

11 If you placed the document on the scanner glass and have additional pages to copy, then place the next page on the scanner glass, and then press 1 on the numeric keypad. Otherwise, press 2 on the numeric keypad. 12 Press to return to the Ready state. Making copies using paper from a selected tray During the copy process, you can select the tray [...]

Reducing or enlarging copies Copies can be reduced to 25% of the original document size or enlarged to 400% of the original document size. The factory default setting for Scale is Auto. If you leave Scale set to Auto, then the content of your original document will be scaled to fit the size of the paper onto which you are copying. To reduce or enla[...]

Adjusting copy quality 1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF. Place these items on the scanner glass. 2 If you are loading a document into the ADF, then [...]

Placing separator sheets between copies 1 Type the printer IP address into the address field of your Web browser. Note: If you do not know the IP address of the printer, then print a network setup page and locate the address in the TCP/IP section. 2 Click Settings . 3 Click Copy Settings . 4 Click Separator Sheets . Note: Collation must be On for t[...]

Canceling a copy job A copy job can be canceled when the document is in the ADF, on the scanner glass, or while the document is printing. To cancel a copy job: 1 From the printer control, panel press . Stopping appears, followed by Cancel Job . 2 Press to cancel the job. Note: If you want to continue to process the job, then press to continue copyi[...]

E-mailing ADF Scanner glass Use the ADF for multiple-page documents. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings). You can use the printer to e-mail scanned documents to one or more recipients. There are three ways to send an e-mail from th[...]

Setting up the address book 1 Type the printer IP address into the address field of your Web browser. Note: If you do not know the IP address of the printer, then print a network setup page and locate the address in the TCP/IP section. 2 Click Settings . 3 Click E-mail/FTP Settings . 4 Click Manage E-mail Shortcuts . 5 Change the e-mail settings as[...]

3 From the printer control panel, press the Scan/Email button. Scan to E-mail appears. 4 Press . Search or Manual Entry appears. Note: If there are no entries in the address book, then Manual Entry appears. 5 Press to search the address book or press the arrow buttons until Manual appears, and then press to select or enter an e-mail address. Using [...]

5 Press , and then enter the recipient's shortcut number. 6 Press 1 to enter another shortcut or press 2 to end the shortcut entry. After you press 2 , Press Start To Begin appears. 7 Press to send a black only e-mail or to send a color e-mail. Sending an e-mail using the address book 1 Load an original document faceup, short edge first into t[...]

Faxing ADF Scanner glass Use the ADF for multiple-page documents. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings). Getting the printer ready to fax The following connection methods may not be applicable in all countries or regions. CAUTION—S[...]

Initial fax setup Many countries and regions require outgoing faxes to contain the following information in a margin at the top or bottom of each transmitted page, or on the first page of the transmission: station name (identification of the business, other entity, or individual sending the message) and station number (telephone number of the sendi[...]

3 When Station Number appears, enter the printer fax number. a Press the button on the numeric keypad that corresponds with the number you want. b Press the right arrow button to move to the next space, or wait a few seconds and the cursor will move to the next space. 4 After entering the Station Number, press . Using the Embedded Web Server for fa[...]

Equipment and service options Fax connection setup Connect through an adapter used in your area See “Connecting to an adapter for your country or region” on page 93. Connect to a computer with a modem See “Connecting to a computer with a modem” on page 98. Connecting to an analog telephone line If your telecommunications equipment uses a US[...]

Connecting to a PBX or ISDN system If you use a PBX or ISDN converter or terminal adapter, then follow these steps to connect the equipment: 1 Connect one end of the telephone cable that came with the printer to the top LINE port on the back of the printer. 2 Connect the other end of the telephone cable to the port designated for fax and telephone [...]

Connecting a telephone or answering machine to the same telephone line 1 Remove the plug from the bottom EXT port on the back of the printer. 2 Connect your telecommunications equipment directly to the bottom EXT port on the back of the printer. Faxing 92[...]

Connecting to an adapter for your country or region The following countries or regions may require a special adapter to connect the telephone cable to the wall outlet. Country/region • Austria • Cyprus • Denmark • Finland • France • Germany • Ireland • Italy • New Zealand • Netherlands • Norway • Portugal • Sweden • Swit[...]

1 Connect one end of the telephone cable that came with the printer to the top LINE port on the back of the printer. 2 Connect the other end of the telephone cable to the adapter, and then connect the adapter to the wall jack. Note: Your telephone adapter may look different than the one shown. It will fit the telephone jack used in your location. F[...]

3 Connect the answering machine or telephone to the adapter Faxing 95[...]

Germany There is a plug installed in the bottom EXT port of the printer. This plug is necessary for the proper functioning of the fax function and the proper operation of downstream phones. Note: Do not remove the plug. If you remove it, then other telecommunications devices in your home (such as telephones or answering machines) may not work. 1 Co[...]

3 If you would like to use the same line for both fax and telephone communication, then connect a second telephone line (not provided) between the telephone and the F slot of an active analog telephone wall jack. Faxing 97[...]

4 If you would like to use the same line for recording messages on your answering machine, then connect a second telephone line (not provided) between the answering machine and the other N slot of the active analog telephone wall jack. Connecting to a computer with a modem Connect the printer to a computer with a modem to send faxes from the softwa[...]

3 Remove the protective plug from the bottom EXT port of the printer. 4 Connect a second telephone cord from the telephone to the computer modem. Note: Refer to the manual that came with your computer for the telephone connections. 5 Connect a third telephone cord from the computer modem to the bottom EXT port of the printer. Faxing 99[...]

Setting the outgoing fax name and number To have the designated fax name and fax number printed on outgoing faxes: 1 Type the printer IP address into the address field of your Web browser. Note: If you do not know the IP address of the printer, then print a network setup page and locate the address in the TCP/IP section. 2 Click Settings . 3 Click [...]

Sending a fax Sending a fax using the printer control panel 1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF. Place these items on the scanner glass. 2 If you are l[...]

3 Select Fax , and then enter the recipient name, number, and other information as needed. 4 Click Print . For Mac OS X version 10.4 or later users 1 With a document open, choose File > Print . 2 From the PDF pop-up menu, choose Fax PDF . 3 Type the fax number in the To field, and enter other information as needed. 4 Click Fax . If you receive a[...]

Creating a fax destination shortcut using the printer control panel 1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF. Place these items on the scanner glass. 2 If y[...]

4 Enter the shortcut number. 5 Press to send a black only fax or to send a color fax. Using the address book Note: If the address book feature is not enabled, contact your system support person. 1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, trans[...]

Sending a fax at a scheduled time 1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF. Place these items on the scanner glass. 2 If you are loading a document into the[...]

Understanding fax options Original Size This option lets you choose the size of the documents you are going to fax. 1 From the Fax area of the printer control panel, press the Options button. Original Size appears. 2 Press . 3 Press the arrow buttons until the size of the original document appears, and then press . Content This option tells the pri[...]

Improving fax quality Question Tip When should I use Text mode? • Use Text mode when text preservation is the main goal of the fax, and preserving images copied from the original document is not a concern. • Text mode is recommended for faxing receipts, carbon copy forms, and documents that contain only text or fine line art. When should I use [...]

Scanning to an FTP address ADF Scanner glass Use the ADF for multiple-page documents. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings). The scanner lets you scan documents directly to a File Transfer Protocol (FTP) server. Only one FTP address [...]

Scanning to an FTP address using a shortcut number 1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF. Place these items on the scanner glass. 2 If you are loading a [...]

Scanning to a computer or USB flash memory device ADF Scanner glass Use the ADF for multiple-page documents. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings). The scanner lets you scan documents directly to a computer or a USB flash memory devi[...]

A shortcut number was automatically assigned when you clicked Submit. Remember this shortcut number and use it when you are ready to scan your documents. a Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (su[...]

Understanding scan to computer options Sides (Duplex) This option informs the printer if your original document is simplex (printed on one side) or duplex (printed on both sides). This lets the scanner know what needs to be scanned for inclusion in the document. Note: Duplex scanning is not available on selected printer models. Darkness This option[...]

Using the ScanBack utility Using the ScanBack Utility You can use the Lexmark ScanBack TM Utility instead of the Embedded Web Server to create Scan to PC profiles. The ScanBack Utility is on the Software and Documentation CD. 1 Set up your Scan to PC profile. a Launch the ScanBack Utility. b Select the printer you want to use. If no printers are li[...]

Clearing jams Avoiding jams The following hints can help you avoid jams. Paper tray recommendations • Make sure the paper lies flat in the tray. • Do not remove trays while the printer is printing. • Do not load trays, the multipurpose feeder, or the envelope feeder while the printer is printing. Load them prior to printing, or wait for a pro[...]

Understanding jam numbers and locations When a jam occurs, a message indicating the jam location appears. The following illustration and table list the paper jams that can occur and the location of each jam. Open doors and covers, and remove trays to access jam locations. Jam number Jam location Instructions 1 200 Standard 250-sheet tray and manual[...]

200 paper jam 1 Grasp the handle, and pull the standard 250-sheet tray (Tray 1) and manual feeder out. 2 Remove the jam. Note: Make sure all paper fragments are removed. 3 Insert the tray. 4 Press . 201 paper jam 1 Grasp the front door at the side handholds, and then pull it toward you to open it. CAUTION—HOT SURFACE: The inside of the printer mi[...]

2 Remove the jammed paper. Notes: • Make sure all paper fragments are removed. • There may be a second sheet jammed if 200.xx Paper Jam and 202.xx Paper Jam appear. 3 Close the front door. 4 Press . 202 paper jam 1 Grasp the front door at the side handholds, and then pull it toward you to open it. CAUTION—HOT SURFACE: The inside of the printe[...]

2 Grasp the green lever, and then pull the fuser cover toward you. 3 Hold the fuser cover down, and then remove the jammed paper. The fuser cover closes when released. Note: Make sure all paper fragments are removed. 4 Close the front door. 5 Press . Clearing jams 118[...]

230 paper jam 1 Grasp the front door at the side handholds, and then pull it toward you to open it. 2 Remove the jam. 3 Press . 235 paper jam This jam occurs when the paper is too short for the duplex unit. 1 Grasp the front door at the side handholds, and then pull it toward you to open it. 2 Remove the jam. 3 Load the tray with the correct paper [...]

250 paper jam 1 Push the lever in the multipurpose feeder to access the paper jammed. 2 Remove the jam. Note: Make sure all paper fragments are removed. 3 Insert the tray. 4 Press . 290 paper jam 1 Remove all original documents from the ADF. 2 Open the ADF cover, and then remove any jammed paper. 3 Close the ADF cover. Clearing jams 120[...]

4 Open the scanner cover, and then remove any jammed pages. 5 Close the scanner cover. 6 Press . Clearing jams 121[...]

Understanding printer menus Menus list A number of menus are available to make it easy for you to change printer settings. These menus can be accessed from the printer control panel, Embedded Web Server, or the software application driver. Notes: • Certain menus are not available on selected printer models. • A setting with an * indicates it is[...]

Supplies menu Menu item Description Cyan, Magenta, Yellow, or Black Toner Cartridges Early Warning Low Invalid Replace Missing or Defective OK Unsupported Shows the status of the toner cartridges Note: 88 Replace <color> Cartridge indicates the cartridge is nearly empty, and print quality problems may result. Imaging Kit OK Replace Black Imag[...]

Size/Type menu Menu item Description Tray <x> Size Letter Legal Executive Oficio (Mexico) Folio Universal A4 A5 JIS B5 Specifies the paper size loaded in each tray Notes: • Letter is the US factory default setting. A4 is the international factory default setting. • If the same size and type of paper are in two trays and the Paper Size and[...]

Menu item Description Manual Paper Type Plain Paper Card Stock Transparency Recycled Glossy Labels Bond Letterhead Preprinted Colored Paper Light Paper Heavy Paper Rough/Cotton Custom Type <x> Specifies the type of paper being manually loaded Note: Plain Paper is the factory default setting. MP Feeder Size Letter Legal Executive Oficio (Mexic[...]

Menu item Description Manual Envelope Size 10 Envelope DL Envelope C5 Envelope B5 Envelope Other Envelope 7 3/4 Envelope 9 Envelope Specifies the size of the envelope being manually loaded Note: 10 Envelope is the US factory default setting. DL Envelope is the international factory default setting. Manual Envelope Type Envelope Custom Type <x>[...]

Menu item Description Bond Texture Smooth Normal Rough Specifies the relative texture of the paper loaded in a specific tray Note: Rough is the factory default setting. Envelope Texture Smooth Normal Rough Specifies the relative texture of the envelopes loaded in a specific tray Note: Normal is the factory default setting. Letterhead Texture Smooth[...]

Paper Weight menu Menu items Definition Plain Weight, Glossy Weight, Bond Weight, Letterhead Weight, Preprinted Weight, or Colored Weight Light Normal Heavy Identifies the relative weight of the paper loaded in a specific tray Note: Normal is the factory default setting. Transparency Weight Light Normal Heavy Identifies the relative weight of the t[...]

Menu items Definition Rough/Cotton Paper Weight Normal Identifies the relative weight of the rough/cotton paper loaded in a specific tray Notes: • Normal is the factory default setting. • Settings appear only if rough/cotton paper is supported. Custom <x> Light Normal Heavy Identifies the relative weight of the custom paper type loaded in[...]

Menu item Description Heavy Paper Loading Duplex Off Determines whether 2-sided printing occurs for all jobs that specify Heavy Paper as the paper type Note: Off is the factory default setting. Rough/Cotton Loading Duplex Off Determines whether 2-sided printing occurs for all jobs that specify Rough/Cotton as the paper type Note: Off is the factory[...]

Custom Scan Sizes menu Menu item Description ID Card Width 1–14 inches (25–355.6 mm) Height 1–14 inches (25–355.6 mm) Orientation Landscape Portrait 2 scans per side Off On Specifies a non-standard scan size. Notes: • 4.83 inches is the US factory default setting for Width. 123 millimeters is the international factory default setting for [...]

Menu item Description Portrait Width 3–14.7 inches 76–360 mm Sets the portrait width Notes: • If the width exceeds the maximum, the printer uses the maximum width allowed. • 8.5 inches is the US factory default setting. Inches can be increased in 0.01-inch increments. • 216 mm is the international factory default setting. Millimeters can [...]

Menu item Description Profiles List Prints a list of profiles stored in the printer Print Fonts Prints a report of all the fonts available for the printer language currently set in the printer Print Defects Prints a repeating defects page used as a diagnostic tool for identifying print problems Note: Should be printed on letter- or A4-size paper. I[...]

Menu item Description NPA Mode Off Auto Sets the printer to perform the special processing required for bidirectional communication following the conventions defined by the NPA protocol Notes: • Auto is the factory default setting • Changing this setting from the printer control panel and then exiting the menus causes the printer to restart. Th[...]

Menu item Description Mode Infrastructure Ad hoc Lets you select a mode Notes: • Infrastructure mode makes the printer wireless network accessible through an access point. • Ad hoc mode configures the printer for peer-to-peer wireless networking. Compatibility 802.11n 802.11b/g 802.11b/g/n Lets you select a setting that is compatible with your [...]

Menu item Description USB Buffer Disabled Auto Sets the size of the USB input buffer Notes: • Auto is the factory default setting. • Changing this setting from the printer control panel and then exiting the menus causes the printer to restart. The menu selection is updated. Mac Binary PS On Off Auto Sets the printer to process Macintosh binary [...]

Settings menu General Settings menu Menu item Description Display Language English Francais Deutsch Italiano Espanol Dansk Norsk Nederlands Svenska Portuguese Suomi Russian Polski Magyar Turkce Cesky Simplified Chinese Traditional Chinese Korean Japanese Sets the language of the text appearing on the display Note: All languages may not be available[...]

Menu item Description Run Initial setup Yes No Instructs the printer to run the setup wizard Notes: • Yes is the factory default setting. • After completing the setup wizard by selecting Done at the Country select screen, the default setting becomes No. Paper Sizes U.S. Metric Specifies the printer factory default measurements. The default sett[...]

Menu item Description Timeouts Print Timeout Disabled 1–255 Sets the amount of time in seconds the printer waits to receive an end-of-job message before canceling the remainder of the print job Notes: • 90 seconds is the factory default setting. • When the timer expires, any partially printed page still in the printer is printed, and then the[...]

Menu item Description Factory Defaults Do Not Restore Restore Now Returns the printer settings to the factory default settings Notes: • Do Not Restore is the factory default setting. Do Not Restore keeps the user-defined settings. • Restore returns all printer settings to the factory default settings except Network/Ports menu settings. All down[...]

Menu item Description Print Page Borders On Off Specifies whether a border is printed around the edge of the page at the margins Note: Off is the factory default setting. Collate On Off Keeps the pages of a print job stacked in sequence when making multiple copies of the job Note: On is the factory default setting. Original Size Letter Legal Execut[...]

Menu item Description Overlay Off Confidential Copy Draft Urgent Custom Specifies overlay text that is printed on each page of the copy job Note: Off is the factory default setting. Allow priority copies On Off Allows interruption of a print job to copy a page or document Note: On is the factory default setting. Background Removal -4 to +4 Adjusts [...]

Menu item Description Enable Manual Fax On Off Sets the printer to fax manually only, which requires a line splitter and a telephone hand set Notes: • Off is the factory default setting. • Use a regular telephone to answer an incoming fax job and to dial a fax number. • Touch # 0 on the numeric keypad to go directly to the Manual Fax function[...]

Menu item Description Original Size Letter Legal Executive Mixed Letter/Legal Folio Statement A4 A5 A6 Oficio (Mexico) JIS B5 4 x 6 3 x 5 ID Card Universal Custom Scan Size Business Card Specifies the paper size of the document that is being scanned Note: Letter is the US factory default setting. A4 is the international factory default setting. Dup[...]

Menu item Description Behind a PABX Yes No Enables switchboard blind dialing without a dial tone Note: No is the factory default setting. Enable ECM Yes No Enables Error Correction Mode for fax jobs Note: Yes is the factory default setting. Enable Fax Scans On Off Lets you send faxes by scanning at the printer Note: On is the factory default settin[...]

Fax Receive Settings Menu item Description Enable Fax Receive On Off Allows fax jobs to be received by the printer Note: On is the factory default setting. Rings to Answer 1–25 Specifies the number of rings before answering an incoming fax job Note: 3 is the factory default setting. Auto Answer Yes No Allows the printer to answer an incoming fax [...]

Fax Log Settings Menu item Description Transmission Log Print log Do not print log Print only for error Enables printing of a transmission log after each fax job Note: Print log is the factory default setting. Receive Error Log Print Never Print on Error Enables printing of a receive error log following a receive error Note: Print Never is the fact[...]

Distinctive Rings Menu item Description Single Ring On Off Answers calls with a one-ring pattern Note: On is the factory default setting. Double Ring On Off Answers calls with a double-ring pattern Note: On is the factory default setting. Triple Ring On Off Triple Ring answers calls with a triple-ring pattern Note: On is the factory default setting[...]

Menu item Description Color Gray Color Specifies whether a job prints in grayscale or color Note: Gray is the factory default setting. Resolution 75 150 200 300 400 600 Specifies how many dots per inch are scanned Note: 150 dpi is the factory default setting. Darkness -4 to +4 Lightens or darkens the output Note: 0 is the factory default setting. O[...]

Menu item Description JPEG Quality Text or Text/ Photo 5–90 Sets the quality of a JPEG text or text/photo image in relation to file size and the quality of the image. Notes: • 75 is the factory default setting. • 5 reduces the file size, but the quality of the image is lessened. • 90 provides the best image quality, but the file size is ver[...]

Menu item Description Sides (Duplex) 2 sided 1 sided Enables duplex (two-sided) printing Note: 1 sided is the factory default setting. Print Settings Setup menu Menu item Description Printer Language PS Emulation PCL Emulation PPDS Emulation Determines which printer language the print server uses to send data to the printer Note: PS is the factory [...]

Menu item Description Blank Pages Do Not Print Print Specifies whether blank pages are inserted in a print job Note: “Do Not Print” is the factory default setting. Collate On Off Stacks the pages of a print job in sequence when printing multiple copies Notes: • Off is the factory default setting. No pages will be collated. • The On setting [...]

Menu item Description N-Up Border None Solid Prints a border around each page image Note: None is the factory default setting. Quality menu Menu item Description Color Correction Auto Off Manual Adjusts the color output on the printed page Notes: • Auto is the factory default setting. Auto applies different color conversion tables to each object [...]

Menu item Description RGB Contrast 0–5 Adjusts contrast in color outputs Notes: • 0 is the factory default setting. • This menu item does not affect files that use CMYK color specifications. RGB Saturation 0–5 Adjusts saturation in color outputs Notes: • 0 is the factory default setting. • This menu item does not affect files that use C[...]

Menu item Description Manual Color (CMYK) CMYK Image CMYK Text CMYK Graphics Customizes the CMYK color conversions. The values for each setting are: USCMYK EuroCMYK Vivid CMYK Off Notes: • USCMYK is the US factory default setting • EuroCMYK is the International factory default setting • Vivid CMYK applies a color conversion table that produce[...]

PostScript menu Menu item Description Print PS Error On Off Prints a page containing the PostScript error Note: Off is the factory default setting. Image Smoothing On Off Enhances the contrast and sharpness of low-resolution images and smooths their color transitions Notes: • Off is the factory default setting. • Image Smoothing has no effect o[...]

Menu item Description PCL Emulation Settings Pitch 0.08–100 Specifies the font pitch for scalable monospaced fonts Notes: • 10 is the factory default setting. • Pitch refers to the number of fixed-space characters per inch (cpi). • Pitch can be increased or decreased in 0.01-cpi increments. • For nonscalable monospaced fonts, the pitch ap[...]

Menu item Description Tray Renumber Assign MP Feeder Off None 0–199 Assign Tray <x> Off None 0–199 Assign Manual Paper Off None 0–199 Assign Man Env Off None 0–199 Configures the printer to work with printer software or programs that use different source assignments for trays, drawers, and feeders Notes: • Off is the factory default[...]

Menu item Description Scaling Anchor Top Left Best Fit Anchor Center Fit Height/Width Fit Height Fit Width Scales the image to fit the selected paper size Note: Best Fit is the factory default setting. Orientation Portrait Landscape Rev Portrait Rev Landscape Sets the image orientation Note: Portrait is the factory default setting. PictBridge menu [...]

Menu item Description Quality Normal Draft Fine Determines which resolution, toner darkness, and color saver values the device uses when printing photos sent from a PictBridge-enabled device Notes: • Normal is the factory default setting. • If both the printer and the PictBridge-enabled camera have a value for this setting, the value in the cam[...]

Menu item Description Time Zone (Europe and Africa) Azores (AZOT) Praia (CVT) * GMT (*) Dublin, Ireland London (BST) Western Europe Central Europe Eastern Europe Cairo (EET) Pretoria (SAST) * Moscow (MSK) Specifies the time zone for the fax Note: * indicates that this value does not have pre-programmed Daylight Savings Time Start and End times. Tim[...]

Understanding printer messages List of status and error messages Access USB after scan A USB drive was inserted into the printer while the printer was scanning. From the keypad, press 1 to open the drive after scanning, or press 2 to ignore the USB drive. Access USB now A USB drive was inserted into the printer while the printer was setting up a jo[...]

<color> Low Replace the toner cartridge, and then wait for the message to clear. Dialing A fax number is dialed. If the number is too long to fit on the screen, only the word Dialing appears. Wait for the message to clear. DO NOT TOUCH The printer is receiving a code to update a file. Wait for the message to clear. Warning—Potential Damage:[...]

Invalid Engine Code The engine code is invalid. Contact Customer Support. Invalid Network Code The network code is invalid. Contact Customer Support. LADP connection error The LADP server information is present but the printer is unable to communicate with the server, or the communication ended before the return of the search results. • Wait for [...]

Menus disabled The printer menus are disabled. The printer settings cannot be changed from the printer control panel. Contact your system support person for help. Note: When menus are disabled, it is still possible to cancel a print job. No analog phone line The analog phone line was not detected; the fax is disabled. Connect the printer to an anal[...]

Printing error A job sent from a USB drive was not successfully received. Wait for the message to clear and then try sending the job again. Programming Code The printer is receiving a file that is a code update. Wait for the message to clear. Warning—Potential Damage: Do not turn the printer off while this message appears on the display. Reading [...]

Replace <color> cartridge Replace the toner cartridge, and then press to clear the message and continue printing. Replace PC Kit This is the early warning message for the photoconductor kit. The printer continues printing unless the value for the Cartridge Alarm is changed from the printer control panel or set to On from the Supply Notificati[...]

Tray <x> Missing Insert the specified tray into the printer. Unsupported USB device, please remove Remove the unrecognized USB device. Unsupported USB hub, please remove Remove the unrecognized USB hub. Unsupported Mode Remove the camera, and then change the mode to PictBridge. Reconnect the camera. USB drive disabled A USB drive was inserted[...]

32.yy Replace Unsupported <color> Cartridge Replace the unsupported toner cartridge with a supported one. 34 Short paper The printer paper size setting did not match the length of the paper that entered the printer. Try one or more of the following: • Press to clear the message and continue printing. • Press , and then press to cancel pri[...]

Try one or more of the following: • Press to clear the message and continue printing. • The printer cannot find the requested font. From the PPDS menu, select Best Fit , and then select On . The printer will find a similar font and reformat the affected text. • Press , and then press to cancel printing. 51 Defective flash detected Press to cl[...]

Try one or more of the following: • Press to clear the message and continue printing. • Remove extra flash options: 1 Turn the printer off. 2 Unplug the power cord from the wall outlet. 3 Remove extra flash options. 4 Connect the power cord to a properly grounded outlet. 5 Turn the printer back on. 58 Too many trays attached 1 Turn the printer [...]

88.yy <color> Cartridge is low Press to clear the message and continue printing. 88.yy Replace <color> Cartridge Replace the toner cartridge. 150 displayed The USB drive contains more than 150 files; only 150 files will be displayed. 200.yy Paper jam <area name> 1 Clear the paper path. 2 Press to clear the message and continue pri[...]

24x Paper Jam Check Tray <x> 1 Pull the tray out. 2 Remove the jammed paper. 3 Insert the tray. If all jams are cleared, the printer resumes printing. Note: When there is more than one jam, the message indicates the number of pages jammed. 250.yy Paper jam <area name> 1 Clear the paper path. 2 Open the front door, and then remove the ja[...]

294 ADF Jam This jam location may also be identified as 294.04 Duplex Sensor Off Jam , 294.05 Scan Sensor Off Jam , or 294.06 ADF Backfeed Jam . To clear this jam: 1 Remove all pages from the ADF. Note: The message clears when the pages are removed from the ADF. 2 Flex and fan the pages. 3 Place the pages in the ADF. 4 Adjust the ADF guides. 5 From[...]

940.02 The cyan toner cartridge needs maintenance. Call for service. 941.02 The magenta toner cartridge needs maintenance. Call for service. 942.02 The yellow toner cartridge needs maintenance. Call for service. 943.02 The black toner cartridge needs maintenance. Call for service. 900–999 Service <message> 1 Turn the printer off. 2 Unplug t[...]

Maintaining the printer Periodically, certain tasks are required to maintain optimum print quality. Storing supplies Choose a cool, clean storage area for the printer supplies. Store supplies right side up in their original packing until you are ready to use them. Do not expose supplies to: • Direct sunlight • Temperatures above 35°C (95°F) ?[...]

Ordering supplies To order supplies in the U.S., contact Lexmark at 1-800-539-6275 for information about Lexmark authorized supplies dealers in your area. In other countries or regions, visit the Lexmark Web Site at www.lexmark.com or contact the place where you purchased the printer. Note: All life estimates for printer supplies assume printing on[...]

Part name Part number C540, C543, and X543 series C544, X544, and X546 series Magenta Extra High Yield Return Program Toner Cartridge C544X1MG Not supported Yellow Extra High Yield Return Program Toner Cartridge C544X1YG Not supported Black Extra High Yield Toner Cartridge C544X2KG Not supported Cyan Extra High Yield Toner Cartridge C544X2CG Not su[...]

Replacing supplies Replacing the waste toner bottle Replace the waste toner bottle when 82 Replace waste toner appears. The printer will not continue printing until the waste toner bottle is replaced. 1 Unpack the replacement waste toner bottle. 2 Grasp the front door at the side handholds, and then pull it toward you. CAUTION—HOT SURFACE: The in[...]

4 Remove the right side cover. 5 Press the green levers on each side of the waste toner bottle, and then remove it. 6 Place the waste toner bottle in the enclosed packaging. 7 Insert the new waste toner bottle. Maintaining the printer 180[...]

8 Replace the right side cover. 9 Close the top door. 10 Close the front door. Maintaining the printer 181[...]

Replacing a black imaging kit Replace the black imaging kit when Replace Black Imaging Kit appears. 1 Grasp the front door at the side handholds, and then pull it toward you. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching. 2 Open the top doo[...]

3 Remove the toner cartridges by lifting the handles, and then gently pulling away from the imaging kit. 4 Remove the right side cover. 5 Press the green levers on each side of the waste toner bottle, and then remove it. Maintaining the printer 183[...]

6 Lift the blue levers on the imaging kit, and then pull it toward you. 7 Press down on the blue levers, grasp the green handles on the sides, and then pull the imaging kit out. Warning—Potential Damage: Do not touch the underside of the imaging kit. This could damage the imaging kit. 8 Remove the yellow, cyan, and magenta developer units. 9 Unpa[...]

11 Remove the red shipping cover from the black developer unit. 12 Insert the black developer unit. 13 Replace the yellow, cyan, and magenta developer units. Note: Make sure each developer unit is inserted into a matching color slot. 14 Place the used black imaging kit in the enclosed package. Maintaining the printer 185[...]

15 Align and insert the imaging kit. 16 Rotate the blue levers down until the imaging kit drops into place. 17 Replace the waste toner bottle. Maintaining the printer 186[...]

18 Replace the right side cover. 19 Replace the toner cartridges. 20 Close the top door. Maintaining the printer 187[...]

21 Close the front door. Replacing a black and color imaging kit Replace the black and color imaging kit when Replace Color Imaging Kit appears. 1 Grasp the front door at the side handholds, and then pull it toward you to open it. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow[...]

3 Remove the toner cartridges by lifting the handles, and then gently pulling away from the imaging kit. 4 Remove the right side cover. 5 Press the green levers on each side of the waste toner bottle, and remove it. Maintaining the printer 189[...]

6 Lift the blue levers on the imaging kit, and then pull it toward you. 7 Press down on the blue levers, grasp the green handles on the sides, and then pull the imaging kit out. Warning—Potential Damage: Do not touch the underside of the imaging kit. This could damage the imaging kit. 8 Unpack the replacement black and color imaging kit. Leave th[...]

11 Insert the yellow, cyan, magenta, and black developer units. 12 Place the used black and color imaging kit in the enclosed package. 13 Align and insert the imaging kit. Maintaining the printer 191[...]

14 Replace the waste toner bottle. 15 Replace the right side cover. 16 Replace the toner cartridges. Maintaining the printer 192[...]

17 Close the top door. 18 Close the front door. Replacing a toner cartridge Replace the specified toner cartridge (yellow, cyan, magenta, or black) when 88 Replace <color> Cartridge appears. The printer will not continue printing until the specified cartridge is replaced. Warning—Potential Damage: Damage caused by use of a non-Lexmark toner[...]

3 Open the top door. 4 Remove the toner cartridge by lifting the handle, and then gently pulling away from the imaging kit. Maintaining the printer 194[...]

5 Align the new toner cartridge, and then press down until it is all the way into the slot. 6 Close the top door. Replacing a developer unit Replace a developer unit when a print quality defect occurs or when damage occurs to the printer. 1 Grasp the front door at the side handholds, and then pull it toward you to open it. CAUTION—HOT SURFACE: Th[...]

2 Open the top door. 3 Remove the toner cartridges by lifting the handles and then gently pulling away from the imaging kit. Maintaining the printer 196[...]

4 Remove the right side cover. 5 Press the green levers on each side of the waste toner bottle, and then remove it. 6 Lift the blue levers on the imaging kit, and then pull it toward you. Maintaining the printer 197[...]

7 Press down on the blue levers, grasp the handles on the sides, and then pull the imaging kit out. Warning—Potential Damage: Do not touch the underside of the imaging kit. This could damage the imaging kit. 8 Remove the used developer unit. 9 Place the used developer in the enclosed package. 10 Unpack the replacement developer unit. Leave the pa[...]

13 Insert the developer unit. 14 Align and insert the imaging kit. Maintaining the printer 199[...]

15 Replace the waste toner bottle. 16 Replace the right side cover. 17 Replace the toner cartridges. Maintaining the printer 200[...]

18 Close the top door. 19 Close the front door. Cleaning the exterior of the printer 1 Make sure that the printer is turned off and unplugged from the wall outlet. CAUTION—SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior of the printer, unplug the power cord from the wall outlet and disconnect all cables from the print[...]

Cleaning the scanner glass Clean the scanner glass if you encounter print quality problems, such as streaks on copied or scanned images. Note: Clean both areas of the scanner glass and both white underside areas. 1 Slightly dampen a soft, lint-free cloth or paper towel with water. 2 Open the scanner cover. 1 White underside ADF cover 2 White unders[...]

• Lift the printer off of the optional drawer and set it aside instead of trying to lift the drawer and printer at the same time. Note: Use the handholds located on both sides of the printer to lift it off the optional drawer. Warning—Potential Damage: Damage to the printer caused by improper moving is not covered by the printer warranty. Movin[...]

Administrative support Finding advanced networking and administrator information This chapter covers basic administrative support tasks. For more advanced system support tasks, see the Networking Guide on the Software and Documentation CD and the Embedded Web Server Administrator's Guide on the Lexmark Web site at www.lexmark.com. Restoring th[...]

To access the Embedded Web Server: 1 Type the printer IP address into the address field of your Web browser. If you do not know the IP address of the printer, you can: • View the IP address on the printer control panel in the TCP/IP section under the Networks/Ports menu. • Print a network setup page or the menu settings pages and locate the IP [...]

Troubleshooting Solving basic printer problems If there are basic printer problems, or the printer is unresponsive, make sure: • The power cord is plugged into the printer and a properly grounded electrical outlet. • The electrical outlet is not turned off by any switch or breaker. • The printer is not plugged into any surge protectors, unint[...]

Jobs do not print These are possible solutions. Try one or more of the following: M AKE SURE THE PRINTER IS READY TO PRINT Make sure Ready or Power Saver appears on the display before sending a job to print. Press to return the printer to the Ready state. C HECK TO SEE IF THE STANDARD EXIT BIN IS FULL Remove the stack of paper from the standard exi[...]

5 Press the arrow buttons until Page Protect appears, and then press . 6 Press the arrow buttons until Off appears, and then press . Job prints from the wrong tray or on the wrong paper C HECK THE P APER T YPE SETTING Make sure the Paper Type setting matches the paper loaded in the tray. Incorrect or strange characters print • The print job may n[...]

Unexpected page breaks occur Increase the Print Timeout value: 1 From the printer control panel, press . 2 Press the arrow buttons until Settings appears, and then press . 3 Press the arrow buttons until General Settings appears, and then press . 4 Press the arrow buttons until Timeouts appears, and then press . 5 Press the arrow buttons until Prin[...]

Poor copy quality These are some examples of poor copy quality: • Blank pages • Checkerboard pattern • Distorted graphics or pictures • Missing characters • Faded print • Dark print • Skewed lines • Smudges • Streaks • Unexpected characters • White lines in print These are possible solutions. Try one or more of the following: [...]

P ATTERNS ( MOIRÉ ) APPEAR IN THE OUTPUT • From the printer control panel, press the Content button until the light comes on next to Text/Photo or Photo. • Rotate the original document on the scanner glass. • From the printer control panel, press the Scale button and adjust the setting. T EXT IS LIGHT OR DISAPPEARING From the printer control[...]

Scan was not successful These are possible solutions. Try one or more of the following: C HECK THE CABLE CONNECTIONS Make sure the network or USB cable is securely connected to the computer and the printer. A N ERROR MAY HAVE OCCURRED IN THE PROGRAM Turn off and then restart the computer. Scanning takes too long or freezes the computer These are po[...]

Partial document or photo scans These are possible solutions. Try one or more of the following: C HECK THE DOCUMENT PLACEMENT Make sure the document or photo is loaded facedown on the scanner glass in the upper left corner. C HECK THE PAPER SIZE SETTING Make sure the paper size setting matches the paper loaded in the tray: 1 From the printer contro[...]

Cannot send or receive a fax These are possible solutions. Try one or more of the following: C HECK THE DISPLAY FOR ERROR MESSAGES Clear any error messages. C HECK THE POWER Make sure the printer is plugged in, the power is on, and Ready appears. C HECK THE PRINTER CONNECTIONS Make sure the cable connections for the following hardware are secure, i[...]

T EMPORARILY DISCONNECT OTHER EQUIPMENT To ensure the printer is working correctly, connect it directly to the telephone line. Disconnect any answering machines, computers with modems, or telephone line splitters. C HECK FOR JAMS Clear any jams, and then make sure that Ready appears. T EMPORARILY DISABLE C ALL W AITING Call Waiting can disrupt fax [...]

T HE TONER MAY BE LOW 88 <color> toner low appears when the toner is low. Can receive but not send faxes These are possible solutions. Try one or more of the following: M AKE SURE THE PRINTER IS IN F AX MODE From the printer control panel, press the Fax button to put the printer in Fax mode. M AKE SURE THE DOCUMENT IS LOADED PROPERLY Load the[...]

4 Click Analog Fax Setup . 5 In the Max Speed box, click on one of the following: 2400 4800 9600 14400 33600 6 Click Submit . Blocking junk faxes 1 Type the printer IP address into the address field of your Web browser. Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP address in the TCP/IP se[...]

M AKE SURE THE OPTION IS SELECTED From the computer you are printing from, select the option. For more information, see “ Updating available options in the printer driver” on page 35. Drawers M AKE SURE THE PAPER IS LOADED CORRECTLY 1 Open the paper tray. 2 Check for paper jams or misfeeds. 3 Make sure paper guides are aligned against the edges[...]

C HECK FOR SERVICE MESSAGES If a service message appears, turn the printer off, wait about 10 seconds, and then turn the printer back on. If the error recurs, call for service. Memory card Make sure the memory card is securely connected to the printer system board. Solving paper feed problems Paper frequently jams These are possible solutions. Try [...]

5 Press the arrow buttons until Jam Recovery appears, and then press . 6 Press the arrow buttons until On or Auto appears, and then press . Solving print quality problems The information in the following topics may help you solve print quality problems. If these suggestions still do not correct the problem, contact Customer Support. You may have a [...]

Clipped images These are possible solutions. Try one or more of the following: C HECK THE GUIDES Move the width and length guides in the tray to the correct positions for the paper size loaded. C HECK THE PAPER SIZE SETTING Make sure the paper size setting matches the paper loaded in the tray: 1 From the printer control panel, check the Paper Size [...]

Incorrect margins These are possible solutions. Try one or more of the following: C HECK THE PAPER GUIDES Move the guides in the tray to the correct positions for the paper size loaded. C HECK THE PAPER SIZE SETTING Make sure the paper size setting matches the paper loaded in the tray: 1 From the printer control panel, check the Paper Size setting [...]

Paper curl These are possible solutions. Try one or more of the following: C HECK THE P APER T YPE SETTING Make sure the Paper Type setting matches the paper loaded in the tray. H AS THE PAPER ABSORBED MOISTURE DUE TO HIGH HUMIDITY ? • Load paper from a fresh package. • Store paper in its original wrapper until you use it. Print irregularities [...]

Repeating defects R EPEATING MARKS OCCUR MULTIPLE TIMES ON A PAGE Print the Print defects guide and match the defects to the marks on one of the vertical lines. Follow the instructions on the Print defects guide to determine the cause of the repeating defects. Skewed print C HECK THE PAPER GUIDES Move the guides in the tray to the correct positions[...]

C HECK THE DARKNESS , BRIGHTNESS , AND CONTRAST SETTINGS The Toner Darkness setting is too light, the RGB Brightness setting is too light, or the RGB Contrast setting is too low. 1 From the printer control panel, press . 2 From the Admin menu , press the arrow buttons until Settings appears, and then press . 3 Press the arrow buttons until Print me[...]

Print is too dark These are possible solutions. Try one or more of the following: C ALIBRATE THE COLOR The printer automatically calibrates the colors whenever a new imaging kit is detected. If a cartridge is replaced, then you can calibrate the colors manually: 1 From the printer control panel, press . 2 From the Admin menu , press the arrow butto[...]

Solid color pages These are possible solutions. Try one or more of the following: M AKE SURE THE PRINT CARTRIDGE IS PROPERLY INSTALLED Remove the print cartridge and shake it from side to side to redistribute the toner, and then reinstall it. T HE PRINT CARTRIDGE MAY BE DEFECTIVE OR LOW ON TONER Replace the used print cartridge with a new one. If t[...]

C HECK THE PAPER TYPE SETTING Make sure the paper type setting matches the paper loaded in the tray: 1 From the printer control panel, check the Paper Type setting from the Paper menu. 2 Before sending the job to print, specify the correct type setting: • For Windows users, specify the type from Print Properties. • For Macintosh users, specify [...]

C HECK THE PAPER TYPE SETTING Make sure the paper type setting matches the paper loaded in the tray: 1 From the printer control panel, check the Paper Type setting from the Paper menu. 2 Before sending the job to print, specify the correct type setting: • For Windows users, specify the type from Print Properties. • For Macintosh users, specify [...]

C ALIBRATE THE COLOR The printer will automatically calibrate the colors whenever a new imaging kit is detected. If a toner cartridge is replaced, a manual alignment will need to be performed. 1 From the printer control panel, press . 2 From the Admin menu , press the arrow buttons until Settings appears, and then press . 3 Press the arrow buttons [...]

The printed page appears tinted. Can I adjust the color? Sometimes a printed page may appear tinted (for example, everything printed seems to be too red). This can be caused by environmental conditions, paper type, lighting conditions, or user preference. In these instances, adjust the Color Balance setting to create a more preferable color. Color [...]

Object type Color conversion tables CMYK Image CMYK Text CMYK Graphics • US CMYK —Applies color correction to approximate the SWOP (Specifications for Web Offset Publishing) color output. • Euro CMYK —Applies color correction to approximated EuroScale color output. • Vivid CMYK —Increases the color saturation of the US CMYK color correc[...]

7 Enter an Increment value from 1–255. Note: The closer the value is to 1, the narrower the color sample range will appear. 8 Click Print to print the detailed Color Samples set. Embedded Web Server does not open These are possible solutions. Try one or more of the following: C HECK THE NETWORK CONNECTIONS Make sure the printer and computer are t[...]

Notices Product information Product name: Lexmark X543, X544, X544n, X544dn, X544dw, X544dtn, X546dtn Machine type: 7525, 4989 Model(s): 131, 133, 138, 332, 333, 336, 337, 352, 356, 382, 383, 386, 387, 392, 393, 396, 397 Edition notice August 2009 The following paragraph does not apply to any country where such provisions are inconsistent with loca[...]

UNITED STATES GOVERNMENT RIGHTS This software and any accompanying documentation provided under this agreement are commercial computer software and documentation developed exclusively at private expense. Trademarks Lexmark, Lexmark with diamond design, and MarkVision are trademarks of Lexmark International, Inc., registered in the United States and[...]

Any questions regarding this compliance information statement should be directed to: Director of Lexmark Technology & Services Lexmark International, Inc. 740 West New Circle Road Lexington, KY 40550 (859) 232–3000 Modular component notice Wireless-equipped models contain the following modular component(s): Lexmark Regulatory Type/Model LEX-M[...]

Static sensitivity notice This symbol identifies static-sensitive parts. Do not touch in the areas near these symbols without first touching the metal frame of the printer. ENERGY STAR Any Lexmark product bearing the ENERGY STAR emblem on the product or on a start-up screen is certified to comply with Environmental Protection Agency (EPA) ENERGY ST[...]

Laser advisory label A laser notice label may be affixed to this printer as shown: Power consumption Product power consumption The following table documents the power consumption characteristics of the product. Note: Some modes may not apply to your product. Mode Description Power consumption (Watts) Printing The product is generating hard-copy out[...]

inactivity. The Power Saver Mode is automatically engaged after this product is not used for a specified period of time, called the Power Saver Timeout. Factory default Power Saver Timeout for this product (in minutes): 110V = 45 minutes, 220V = 60 minutes By using the configuration menus, the Power Saver Timeout can be modified between 1 minute an[...]

US:AAAEQ##TXXXX. The digits represented by ## are the REN without a decimal point (for example, 03 is a REN of 0.3). For earlier products, the REN is shown separately on the label. If this equipment causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. If adv[...]

the country/region of use. This is to avoid damage to the equipment caused by local lightning strikes and other electrical surges. This equipment uses CA11A telephone jacks. Avis réservé aux utilisateurs du réseau téléphonique du Canada Ce produit est conforme aux spécifications techniques d’Industrie Canada. Le numéro REN (ringer equivale[...]

South Africa telecommunications notice This modem must be used in conjunction with an approved surge protection device when connected to the PSTN. Using this product in Switzerland This product requires a Swiss billing tone filter (Lexmark part number 14B5109 or 80D1877) to be installed on any line which receives metering pulses in Switzerland. The[...]

Regulatory notices for wireless products This section contains the following regulatory information pertaining to wireless products that contain transmitters, for example, but not limited to, wireless network cards or proximity card readers. Exposure to radio frequency radiation The radiated output power of this device is far below the radio freque[...]

Le terme « IC » précédant le numéro de d'accréditation/inscription signifie simplement que le produit est conforme aux spécifications techniques d'Industry Canada. Notice to users in the European Union Products bearing the CE mark are in conformity with the protection requirements of EC Council directives 2004/108/EC, 2006/95/EC, a[...]

Eesti Käesolevaga kinnitab Lexmark International, Inc., et seade see toode vastab direktiivi 1999/5/EÜ põhinõuetele ja nimetatud direktiivist tulenevatele muudele asjakohastele sätetele. Suomi Lexmark International, Inc. vakuuttaa täten, että tämä tuote on direktiivin 1999/5/EY oleellisten vaatimusten ja muiden sitä koskevien direktiivin [...]

Limited warranty Lexmark warrants that this product: —Is manufactured from new parts, or new and serviceable used parts, which perform like new parts —Is, during normal use, free from defects in material and workmanship If this product does not function as warranted during the warranty period, contact a Remarketer or Lexmark for repair or repla[...]

—Maintenance by anyone other than Lexmark or a Lexmark authorized servicer —Operation of a product beyond the limit of its duty cycle —Use of printing media outside of Lexmark specifications —Refurbishment, repair, refilling or remanufacture by a third party of products, supplies or parts —Products, supplies, parts, materials (such as ton[...]

you agree to return them only to Lexmark for recycling. Lexmark toner cartridges are designed to stop working after delivering a fixed amount of toner. A variable amount of toner may remain in them when replacement is required. If you do not accept these terms, return the unopened package to your point of purchase. Replacement toner cartridge(s) so[...]

PAID FOR THE SOFTWARE PROGRAM AND FIVE U.S. DOLLARS (OR THE EQUIVALENT IN LOCAL CURRENCY). YOUR SOLE REMEDY AGAINST LEXMARK IN ANY DISPUTE UNDER THIS SOFTWARE LICENSE AGREEMENT SHALL BE TO SEEK TO RECOVER ONE OF THESE AMOUNTS, UPON PAYMENT OF WHICH LEXMARK SHALL BE RELEASED AND DISCHARGED OF ALL FURTHER OBLIGATIONS AND LIABILITY TO YOU. IN NO EVENT[...]

7 UPGRADES . To Use a Software Program identified as an upgrade, you must first be licensed to the original Software Program identified by Lexmark as eligible for the upgrade. After upgrading, you may no longer use the original Software Program that formed the basis for your upgrade eligibility. 8 LIMITATION ON REVERSE ENGINEERING . You may not alt[...]

by you and Lexmark relating to your Use of the Software Program). To the extent any Lexmark policies or programs for support services conflict with the terms of this License Agreement, the terms of this License Agreement shall control. MICROSOFT CORPORATION NOTICES 1 This product may incorporate intellectual property owned by Microsoft Corporation.[...]

Index Numerics 150 displayed 172 200 Paper jam <area name> 172 201.yy Paper jam <area name> 172 202.yy Paper jam <area name> 172 230.yy Paper jam <area name> 172 235 Paper Jam Check Duplex 172 24x Paper Jam Check Tray <x> 173 250.yy Paper jam <area name> 173 250-sheet tray (standard) loading 50 290–292 ADF Scan[...]

from one size to another 77 improving copy quality 82 making a copy lighter or darker 79 multiple pages on one sheet 81 on both sides of the paper (duplexing) 78 photos 76 placing separator sheets between copies 81 quick copy 75 reducing 79 selecting a tray 78 to letterhead 77 to transparencies 76 using the ADF 75 using the scanner glass 76 Custom [...]

flash memory card installing 27 Flushing buffer 163 font sample list printing 72 forwarding faxes 107 G green settings Quiet Mode 46 guidelines card stock 69 envelopes 67 labels, paper 68 letterhead 66 transparencies 67 H Hex Trace 163 I Image menu 158 Imaging Kit 163 imaging kits ordering 178 replacing 182, 188 Incoming call 163 Insert Tray <x&[...]

toner cartridges 177 waste toner bottle 178 P paper capacities 64 characteristics 58 letterhead 59 preprinted forms 59 recycled 43 selecting 59 selecting weight 128 setting size 49 setting type 49 storing 60 unacceptable 43, 59 Universal Paper Size 131 Universal size setting 49 paper feed troubleshooting message remains after jam is cleared 219 pap[...]

82 Replace waste toner bottle 179 82 Replace waste toner box 171 82.yy Waste toner box missing 171 840.01 Scanner Disabled 174 840.02 Scanner Auto Disabled 174 88 Replace <color> Cartridge 193 88.yy <color> Cartridge is low 172 88.yy Replace <color> Cartridge 172 900–999 Service <message> 175 940.01 174 940.02 175 941.01 1[...]

Replace Unsupported <color> Cartridge 169 reports viewing 205 Reports menu 132 resolution, fax changing 104 restoring factory default settings 204 S safety information 11, 12 Scan Center features 112 Scan Document Too Long 167 scan quality, improving 112 scan to computer options 112 Scan to USB failed 167 scan troubleshooting cannot scan from[...]

unexpected page breaks occur 209 troubleshooting, print quality blank pages 220 characters have jagged edges 220 clipped images 221 color misregistration 229 dark lines 221 gray background 221 light colored line, white line, or incorrectly colored line 222 poor transparency quality 228 print irregularities 223 print is too dark 226 print is too lig[...]