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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Lexmark MX6500E, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
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First and foremost, an user manual of Lexmark MX6500E should contain:
- informations concerning technical data of Lexmark MX6500E
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- safety signs and mark certificates which confirm compatibility with appropriate standards
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Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Lexmark MX6500E alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Lexmark MX6500E, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Lexmark service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Lexmark MX6500E.
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Table of contents for the manual
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Page 1
MX6500e User's Guide February 20 14 www.lexmark.co m Machine type(s): 4036 Model(s): 310[...]
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Page 2
Conten ts Safe ty inform atio n.... ...... ........ ..... ........ ...... ..... ........ ...... ........ ..... ........ ...... ....7 Learning abo ut the scanne r and printe r....... ..... ..... ....... ...... .... ........ ..... .... .....9 Findi ng info rmatio n abou t the sc anner. .... ....... ..... ....... ..... .... ....... ..... ....... .... [...]
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Page 3
Loadi ng pap er an d spec ialty media... .........................................................62 Settin g the paper si ze an d type.. ..... ....... ...... .... ........ ..... .... ........ ..... ..... ....... ..... ..... ....... ...... ....... .......... .... .62 Config uring U niver sal pap er setti ngs.... ........ .......... ........ ...... [...]
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Page 4
Faxing ........ ....... ........ ........... ....... ......... ........... ....... ........ ........... ....... ........11 9 Settin g up the scann er to f ax...... ....... ....... ........... ....... ........ .......... ........ ........... ....... ........ ........ .......... ....119 Sendi ng a fax .... ......... ...... ...... ......... ...... ...[...]
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Page 5
Mainta ining the scan ner a nd th e print er......... .........................................2 39 Cleani ng the prin ter...... ....... .......... ....... ........ .......... ....... ....... ........... ...... ........ .......... ....... ... ........... ........2 39 Cleani ng the exte rior of the scanne r....... ..... ........ ..... ..... ........[...]
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Page 6
[x] ‑ page j am, op en aut omatic feed er top cover [28y.x x]..... ..... ..... .......... ..... ..... ......... ...... ..... ........ ...... .287 Trou ble shoot ing. ..... ..... ....... .... ..... ....... .... ..... ....... ..... .... ....... ..... .... ..... .......2 88 The i ndic ator li ght is b link ing..... ........ ......... ........... ...[...]
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Page 7
Safety information Connect t he power cord t o a proper ly gro unded e lectric al out let th at is ne ar the product and ea sily acce ssible. Do not p lace or use this product near water o r wet l ocati ons. Use care when you replace a lithium battery. CAUTION—PO TENTIAL IN JURY: Th ere is a danger of explosion if a lithium battery is incorrectly[...]
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Page 8
CAUTION—PO TENTIAL IN JURY: To reduce risk o f fir e, use on ly the tel eco mmunicat ions (RJ ‑ 11 ) co rd prov ide d with th is pro duct or a UL L isted 26 AWG or la rger repl acement w hen conne cting t his prod uct to th e public switched telephone network. CAUTION —SHOCK HA ZARD: If you are acce ssing t he system b oard or in stall ing op[...]
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Page 9
Learni ng about the scan ner and p rinte r Finding informa tion abo ut the scanner What are you looking for? Find it here Initia l setup in struct ions: • Connecting the scanner to the pr inter • Installing the scanner software Setup documentation—The setu p documentation came with the scanner and is al so available on the Lexmark Web s ite a[...]
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Page 10
What are you looking for? Find it here The latest supplemental information, upda tes, and customer support: • Docu mentati on • Driver d ownload s • Live chat support • E ‑ mail support • Voice support Lexmark support Web site— http://support.le xmark.com Note: Select your country or region, and then select your product to view the ap[...]
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Page 11
1 2 3 4 5 1 Right side 15.2 cm ( 6 in. ) 1 Rear 2.5 cm (1 in .) 2 Fron t 15.2 cm (6 in .) 2 Front 2.5 cm (1 in.) 3 Left side 50.8 c m (20 in .) 3 Ri ght s ide 2.5 cm (1 in .) 4 Rear 15.2 c m (6 in.) 4 Left sid e 36.8 cm (14 .5 in .) 5 Top 11.5 c m (4.5 i n.) 5 Top 55. 9 cm (2 2 in.) Printer configurations CAUTION—TIPPI NG HAZARD: Fl oo r ‑ moun[...]
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Page 12
5 Printer control panel 6 Multipurpose feeder 7 550 ‑ sh ee t tra y 8 Scanner glass 9 Scanner c ontrol panel 10 Basic functions of the scanner When confi gured with the printer , the scanne r provi des copy, fax, and scan -to-netwo rk capabi lity for lar ge workgro ups. You can: • Make quick copies, or change the set tings on the touch screen t[...]
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Page 13
• Load up to 30 sh eets of A3 ‑ , tabloid ‑ or 11 x 17 in . size plai n paper . • Scan sizes fro m 50.8 x 76.2 m m (2 x 3 in.) t o 299.7 x 431. 8 mm (11.8 x 17 in.). • Scan do cument s wit h diff erent paper s izes (letter and legal) . • Scan me dia we ights of 52–120 g/m 2 (12–34 lb ). • Do not load postcar ds, photos, sma ll ite[...]
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Page 14
Understandin g the scanner control panel Understanding th e scanner contro l panel Item Descriptio n 1 Display Lets you view scanning, copy ing, faxing, and pr inting options as well as status and error messages 2 Indicator li ght • Off —The power is off. • Blinking green —The scanner is warming up, processing data, or pr inting. • Solid [...]
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Page 15
Understanding th e colors of the S leep button and indicator lights The col ors of th e Sle ep button and th e indic ator lights on the s canner contr ol pane l signif y a scanne r and a p rinter stat us. Sleep button light Scanner and printer status Off The scanne r and the printer are off, idle or in Ready state. Solid amber The scanner and the p[...]
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Page 16
Touch To 6 Arrows Scroll up or do wn. 7 Forms and Favorites Quickly find and print frequently used online forms. 8 Menu icon Access the scanner menus. Note: The menus are availabl e only when the scanner is i n Ready state. 9 Bookmarks Create, organize, and save a set of bookmarks ( URL) into a tree view of folders and file links. Note: The tree vi[...]
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Page 17
Feature Description Status message bar • Sho w th e c urr en t sta tu s suc h a s Rea dy or Bu sy . • Show scanner and pri nter conditions such as Replac e sepa rator pad or Cartrid ge low . • Show intervention messages so the scanner can continue processing. Scanner I P addre ss Example: 123.123. 123.12 3 The IP address of your network scann[...]
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Page 18
Other to uch- screen b uttons Touch To Acce pt Save a se ttin g. Cancel • Cancel an action or a selection. • Exit a screen and return to the previous screen without saving chan ges. Reset Reset v alues on the screen. Underst anding the scanne r control panel 18[...]
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Page 19
Setting up and usin g the home screen applications Notes: • Your home screen, i cons, a nd but tons m ay vary depen ding o n your ho me scre en custo mizat ion set tings, adminis trativ e setup , an d acti ve embedd ed appl icatio ns. • There may be additio nal so lutions and a pplicatio ns avai lable for purchas e. To l earn m ore, go t o www.[...]
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Page 20
2 Open a Web browser, and then typ e the scanner IP address in the addres s field. 3 Press Enter . Note: If you are us ing a pr oxy se rver, the n tempo rarily d isable it to loa d the We b page c orrectl y. Customizing the home screen 1 Open a Web browser, and then typ e the scanner IP address in the addres s field. Note: Vie w the s canner IP add[...]
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Page 21
Use To Scan to Network Scan a document, and then send it to a network share d folder. For mor e informati on, see “Setting up Scan to Network” on page 24 . Scan to Sharepoi nt Securely scan docum ents to sites housed on SharePoint servers. For mor e information, see “Setting up Scan to Sharepoint” on page 26 . Activating the home screen app[...]
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Page 22
• To make su re the locat ion se tti ngs o f the bookmar k a re corr ect, typ e the c orrect IP add ress of t he host computer where th e bookmark is located. Fo r more information on ob taining the IP address of the host computer, see “Finding the IP address of th e computer” on page 19 . • Make sure th e scanner has access rights to the f[...]
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Page 23
Using MyShortcut Note: A later versio n of this User 's Guid e may co ntain a di rec t link to the Administ rator's Guide of this applic ation. To check f or upda tes of thi s User's G uide , go to htt p://sup port. lexmark .com . Use To Create shortcuts on the scanner home screen, with settings for up to 25 frequently used copy, fax[...]
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Page 24
Setting up Scan to Networ k Note: A later versio n of this User 's Guid e may co ntain a di rec t link to the Administ rator’s G uide of thi s appl ication. To check f or upda tes of thi s User's G uide , go to htt p://suppo rt. lexmark .com . Use To Scan a document and send it to a shar ed networ k folder. You can define up to 30 uniqu[...]
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Page 25
1 Open a Web browser, and then typ e the scanner IP address in the addres s field. Note: Vie w the s canner IP addre ss on th e scann er hom e scr een. The IP address appea rs as fou r set s of numbe rs separa ted by perio ds, such as 123.123 .123.123. 2 Click Sett ing s > Apps > Apps Manage ment > ADF Card Copy . 3 Chang e the defa ult ou[...]
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Page 26
Settin g up Sc an to Sh arepoint Note: A later versio n of this User 's Guid e may co ntain a di rec t link to the Administ rator’s G uide of thi s appl ication. To check f or upda tes of thi s User's G uide , go to htt p://suppo rt. lexmark .com . Use To • Securely scan documents to Web si tes housed on SharePoint servers. • Allow [...]
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Page 27
Use To or Create and manage bar code templ ates to specify th e location and type of bar code t hat users will frequently scan. Note : Bar Code Discovery can only be acce ssed from the scanner home screen. To use the a pplicat ion, to uch Bar Code Disco very fro m the scanner home screen, and then follow the instr uctions on the scan ner disp lay .[...]
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Page 28
3 To export or impo rt a configu ration for multip le applicat ions, do t he foll owing: a Click Settings > Import/ Expo rt . b Do either of the following: • To export a configuration file, click Export Embedde d So lutio ns Set tings File , and then foll ow the i nstruct ions on the computer s creen to save the configuration file. • To impo[...]
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Page 29
Additional scanner and printer setup CAUTION —SHOCK HA ZARD: If you are acce ssing t he system b oard or in stall ing opt ional har dware or mem ory devices sometime after sett ing up th e scanne r, then turn the scann er off, and u nplug th e power cord from the wall outle t befo re conti nuing . If you hav e any othe r devic es atta ched t o th[...]
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Page 30
Warn ing —Pot ent ial D amag e: Co ntroll er boar d electron ic compo nents ar e easily damaged by static electricity. Touch a m etal su rfac e on th e printe r befo re touch ing a ny contro ller b oard e lectr onic c omponent s or co nnecto rs. 1 Remove the cont roller boa rd access c over. 1 2 2 Using a flat ‑ he ad screwdriver, loo sen the s[...]
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Page 31
3 Remove the shield. 4 Unpack the sca nner c omm unicat ions card, and then lo cate th e conne ctor for t he scann er co mmun ications card . 1 Scanner commu nications card c onnector 2 Memory ca rd conn ector Warning—Pote ntial Damage : Avoid to uching the conn ecti on po ints alo ng th e edge of the ca rd. Additi onal scanner and p rinter setu [...]
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Page 32
5 Holding the card by its s ides, al ign the plast ic pins ( 1) on the card wi th the hole s (2) on the con trolle r board, and then pus h the c ard firmly in to pla ce. Notes: • The entire length of the c onnect or on the card m ust touc h and be flush a gains t the c ontrolle r board. • Be ca reful no t to dam age the con nectors . 6 Alig n t[...]
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Page 33
7 Tigh ten the scre ws on the sh ield. 8 Reattach the acce ss cover. 2 1 Additi onal scanner and p rinter setu p 33[...]
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Page 34
Installing internal options in the scanner You can cu stom ize your scanner conne ctivity a nd me mory cap acity b y adding inter nal op tions. When the print er is connected to the scanner , only the internal options in th e scanner function. Available internal options • Memory card s – DIMM – Flash memor y – Fonts • Firmware cards • L[...]
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Page 35
2 Tape the scann er cov er to secu re it in place . Note: Yo u may us e a mask ing tape . 3 Remove the exit tray. 4 Turn the s canner ups ide down on a flat surfac e. 5 Remove all screws from the sys tem board cover. Additi onal scanner and p rinter setu p 35[...]
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Page 36
6 Remove the system board cover. 7 Locate the ap propri ate connec tor. Warning—Pote ntial Damage : System b oard electronic comp onents are easily damaged by static electricit y. Touch so methin g met al on the printe r befor e touc hing a ny syste m board electro nic c omponent s or co nnecto rs. 1 Firmware and flash memo ry card conn ectors 2 [...]
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Page 37
8 Reattach the system board cover. 9 Atta ch all the scr ews to sec ure th e syste m boar d cov er. 10 While hold ing the scan ner co ver, turn the sc anner right side u p. 11 Reattach the exit tray. a Attach the tr ay at the r ear hin ge. Additi onal scanner and p rinter setu p 37[...]
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Page 38
b Push down th e tray to secure i t on the fron t hinge. c Return th e tray to i ts or iginal positi on. Installing an Inte rnal Solutions Port The system boa rd suppo rts one o ptional Lexm ark Inte rnal Solut ions Por t (ISP). I nstal l an ISP for add itional c onnectivit y opti ons . Note: This task requires a flat ‑ head screwdri ver. CAUTION[...]
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Page 39
Warn ing —Pot ent ial D amag e: System board electronic compon ents are eas ily damaged by s tatic electri city. Touch a metal surface on the scanne r before touching any system boar d electronic components or connectors. 1 Unpack the ISP kit. 1 ISP 2 Plastic moun ting bracket 3 Thumbscrews 2 Access the syst em board. For more in formation, see ?[...]
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Page 40
b Remov e the screws th at se cure the har d disk in pla ce. c Remove the hard disk by p ulling it upward to unsea t the standoff s. 4 Remove the metal cover from the ISP o pening. Additi onal scanner and p rinter setu p 40[...]
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Page 41
5 Remove the sm all br acket fr om th e system bo ard cag e. Note: Do not discard the screws. These will be used in step 12 . 6 Install the ISP in the same locat ion where the hard disk was located on the system board. a Align the posts of th e plasti c mount ing brac ket with the holes on the system boa rd ca ge, and t hen pr ess the bracke t on t[...]
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Page 42
7 Insert the plug of the ISP interface cable into the conne ctor of the system board. 8 Remov e the t humbs crews that attach the hard disk moun ting bracket to the hard d isk , and th en remo ve t he brac ket. Additi onal scanner and p rinter setu p 42[...]
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Page 43
9 Attach the small br acket to the har d disk. Notes: • Use the small br acket that was removed fro m the system board cage in step 5 . • Use the th umbscrews that were removed in step 8 to at tach the bra cket to the ha rd di sk. 10 Align t he standof fs o f the ha rd d isk with the hole s on the IS P, an d then press down t he h ard dis k unt[...]
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Page 44
11 Inser t the plug of the har d dis k inter face cable in to th e conne ctor on the ISP. 12 Secure th e hard di sk to the system b oard cag e. Note: U se the thumbs crews that were re moved in step 5 to attac h the hard d isk to th e cage. Additi onal scanner and p rinter setu p 44[...]
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Page 45
13 Secu re the ISP to the cage us ing t he scr ews tha t cam e with the ISP ki t. Note: The screws will pa ss thro ugh the clea rance hole of the ca ge and will atta ch to the b racket of th e ISP. 14 Reattach the system board cover. Installing an op tional card Notes: • The opti onal card shou ld be in stalled only on the sl ot desig nated for t[...]
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Page 46
Warn ing —Pot ent ial D amag e: System board electronic compon ents are eas ily damaged by s tatic electri city. Touch a metal surface on the scanne r before touching any system boar d electronic components or connectors. 1 Access the s canner syste m boar d. For more i nformatio n, see “Accessing the sys tem board” on page 34 . 2 Squeez e th[...]
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Page 47
5 Push the c ard firmly in to place as shown in the ill ustrati on. Warning—Pote ntial Damage : Imprope r in stall ation of the car d may ca use d amag e to the card and to th e system bo ard. Note: The entir e lengt h of th e conne ctor on the card mu st touch and be flus h against the sys tem boar d. 6 Reattach the system board sh ield. Install[...]
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Page 48
3 On the syste m board, open the mem ory card connector latches . 4 Alig n the no tche s on the me mory card to th e ridg es on t he c onne ctor. 1 Notch 2 Ridge Additi onal scanner and p rinter setu p 48[...]
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Page 49
5 Push th e memory ca rd straig ht into the co nnecto r until it clicks into plac e. 6 Reattach the system board cover. Installing hardware options Order of ins tallation CAUTION—PO TENTIAL IN JURY: Th e print er we ight is great er tha n 18 kg (40 lb) and r equire s two or mor e trained p ersonnel to lift it safely. CAUTION —SHOCK HA ZARD: If [...]
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Page 50
For more informatio n on ins talling a caster ba se, option al 550 ‑ or 250 ‑ sheet tray, sp acer, or 2100 ‑ s heet tray, s ee the setup sheet t hat ca me with the option. Installi ng opti onal tr ays CAUTION—PO TENTIAL IN JURY: Th e print er we ight is great er tha n 18 kg (40 lb) and r equire s two or mor e trained p ersonnel to lift it s[...]
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Page 51
Note: Make sure to lock the wheels of the caster base to secure the printe r. 8 Align th e prin ter with the tr ay, and the n slowly l ower the printer into pla ce. Note: O ption al tray s loc k toget her whe n stac ked. Additi onal scanner and p rinter setu p 51[...]
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Page 52
9 Connect the p ower c ord to the pr inter , then to a pro perly grounded electrical o utlet, and then turn on t he printer. Additi onal scanner and p rinter setu p 52[...]
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Page 53
Note: W hen the pri nter software a nd any o ptional t rays ar e installed, you may need to manuall y add th e options in the printer d river to make them available for print jobs. For mor e information, see “Adding availabl e opti ons i n the pr int d river” on p age 56 . To unin stall the op ti onal t rays, slide the lat ch on the righ t side[...]
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Page 54
Use the To 1 Ethernet port Connect the p rinter to the scanner. Make sure to connect the scanner to the printer using th e green Ethernet cable. Use the To 1 USB ports Attach an optional wireless network ad apter, or con nect the scanner to a co mputer. 2 Ethernet port Connect the scanner to a network. 3 Ethernet port Connect the scanner to the pri[...]
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Page 55
Warn ing —Pot ent ial D amag e: Do not touch the USB cable, an y wirele ss net work ad apter, or the pr inter in the area shown whi le activ ely pr inting. Loss o f data or a malfu nction c an occu r. Organi zing c ables Attach the Ethernet cable and power co rd, and then neatly tu ck the cables in the channels at the back o f the printer. Settin[...]
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Page 56
3 For M acint osh u sers, add the s canne r: a From System P references in the Apple menu, navigat e to the list of scann ers, and then select + > IP . b Type the scanner IP address in the add ress field. Note: Obtain the s canner IP addre ss f rom th e TCP/ IP se ction in the Network /Port s m enu. c Apply the ch anges. Adding ava ilable opti o[...]
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Page 57
Preparing t o set up the sca n ner on a wireless network Notes: • Make sure your access point (wireless router) is tu rned on and is working properly. • Do not conn ect t he in stal lati on or n etwo rk cabl es un til prom pted to do so by th e setu p so ftware . Make su re y ou have th e fol lowing infor mati on befor e sett ing up the sc anne[...]
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Page 58
Connecti ng the s canner using the Wireless Setu p Wizard Before you be gin, ma ke sure that: • A wirele ss network adapter is inst alled in the sc anner and is working properly. For mo re informat ion, see the instr uction sheet that came wit h the wi rel ess netwo rk a dapter . • An Ether net cab le is dis connec ted from the sc anner. • Ac[...]
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Page 59
3 Open a Web browser, and then type the IP address of y our access point in the addres s field. Notes: • The IP ad dress ap pears as fou r sets of numbe rs separa ted by pe riods, such as 123.123. 123.123. • If you are using a proxy se rver, then tempo rarily disable it to load the Web page correctly. 4 Access th e WPS se ttings . For more info[...]
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Page 60
3 Configure the po rt from the list . 4 Update the IP addres s. 5 Apply the changes. For Macintosh users 1 From Syst em Preferences in the Apple men u, navigate to the list of p rinters, and then select + > IP . 2 Type the IP address in the address field. 3 Apply the changes. Setting up seri al printing Use serial printing when th e computer is [...]
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Page 61
Printing a network se tup pag e If the pr inter is at tached to a n etwork , then print a netw ork se tup pag e to v erif y the n etwork c onne ction . This page also pro vides i mporta nt inf ormati on that a ids net work printing confi guration. 1 From the home s cre en, n avig ate to : > Report s > Netw ork Set up Page 2 Check the first s [...]
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Page 62
Loading paper and specialty media Setting the pap er size and typ e From the home s creen navig ate to: > Paper Me nu > Paper Size/Type > selec t a tr ay > s elect th e pap er siz e or type > Submit Configurin g Universal paper settings Universal pap er size is a user ‑ d efined s ettin g that lets you p rint o n paper sizes that a[...]
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Page 63
2 Squeeze, and th en slide the width gu ide to the correct po sitio n for the s ize o f the pa per being loaded unti l it cli cks int o pla ce. Note: U se t he pape r si ze indi cators at th e bo ttom o f th e tray to h elp pos ition the guides . Loading pape r and specialt y media 63[...]
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Page 64
3 Unlock the length guide, then squeeze, and then slide the guide to the correct position for the size of the pa per being lo aded. 3 1 2 Notes: • Lock th e leng th gu ide fo r all paper s izes. • Use th e paper size i ndicat ors at th e bott om of the tr ay to hel p positi on the gu ides. Loading pape r and specialt y media 64[...]
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Page 65
4 Flex the sheets ba ck and forth to loosen the m, and then fan them. Do not fold or crease the pa per. Straighten the edges on a level su rface. 5 Load th e paper stack with the pr intabl e side fa cedown. Note: M ake sure the p aper or envelo pe is loaded properly. • There are differe nt ways for loading le tterhe ad depe nding on whe ther an o[...]
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Page 66
Without an optional staple finisher Wi th an optional staple f inisher ABC Two ‑ sided printing ABC Two ‑ sided printi ng • If you are loading prepunche d paper for use with the s taple finisher, then make sure th e holes on the long ed ge of the pa per are on the righ t side o f the tray. One ‑ sided printing Two ‑ sided printing ABC Not[...]
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Page 67
• If you are loading envelopes, then make sure t hat the flap side is facing up and the envelopes are on the left side o f the tray. • Make su re the p aper i s below the solid l ine, wh ich is th e maxim um paper fill in dicator . Warn ing —Pot ent ial D amag e: O verfilli ng the tray ca n cause paper ja ms. Loading pape r and specialt y med[...]
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Page 68
• When using ca rd sto ck, labels, or other t ypes of specia lt y me dia, make s ure the p aper i s below the das hed li ne, whic h is the alte rnat e pa per f ill i ndi cat or. 6 For cu sto m ‑ or Univer sal ‑ size paper, adjust the pa per gu ides t o ligh tly to uch th e sides of the stac k, and the n loc k the len gth guid e. 7 Ins ert the[...]
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Page 69
Loading the 2100 ‑ sheet t ray CAUTION—PO TENTIAL IN JURY: To reduce the risk of equipment instability, load each tray separately. Keep all other tr ays cl ose d unti l need ed. 1 Pul l out the tr ay. 2 Adjust the width and leng th guides . Loading A5 ‑ size paper a Pull up a nd slid e the width gui de to t he posi tion for A5. L GL O FC FO L[...]
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Page 70
b Squeeze and slide the length guide to th e position for A5 until it clicks into plac e. 1 2 c Remove the A5 length guide from its holder. 1 2 d Insert the A5 len gth guide in to its des ignated slo t. Note: Press th e A5 length guid e until it clicks int o pla ce. Loading pape r and specialt y media 70[...]
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Page 71
Loading A4 ‑ , letter ‑ , leg al ‑ , oficio ‑ , and folio ‑ size paper a Pull up and slide the width guide to the correct position for the size of the paper being loaded. L G L O F C F O L I O LT R A 4 A 5 1 LGL OFC FOLIO LTR A 4 A 5 2 L G L O F C F O L I O LT R A 4 A 5 Loading pape r and specialt y media 71[...]
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b If the A5 length guide is still attach ed to the lengt h guide, then re move it from it s place. If t he A5 length gu ide is not attached, then proc eed to step d. c Put the A5 l ength g uide in its holder. 2 1 Loading pape r and specialt y media 72[...]
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d Squeeze the length guide and slide it to the correct po si tion f or the size of the paper b eing loaded unt il it clicks into place. 3 Flex the sheets back and forth to loos en them. Do not fold or crease the p aper. Straighten the edges o n a level surface. 4 Load th e paper stack with the pr intabl e side fa cedown. Note: Make sure the paper i[...]
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Without an optional staple finisher Wi th an optional staple f inisher ABC One ‑ sided printing ABC One ‑ sided p rinting ABC Two ‑ sided printing ABC Two ‑ sided printi ng Loading pape r and specialt y media 74[...]
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• Make su re the p aper i s bel ow the m aximu m paper fill ind icato r. Warn ing —Pot ent ial D amag e: O verfilli ng the tray ca n cause paper ja ms. 5 Ins ert the tra y. Note: Press the paper stack down while inserting the tray. Loading pape r and specialt y media 75[...]
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6 From the sc anner contro l panel, set the s ize an d type i n the Paper menu to m atch t he paper loaded in the tray. Note: Set the corr ect pa per si ze an d type to av oid pa per jam s and p rint quali ty pro blem s. Loading the multipurpose feeder 1 Pull do wn the multi purpose f eede r door . Note: Do not loa d or close the multipurpose feed [...]
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2 Pull the multipurpo se feeder extender. B 5 E X E C A 4 A 5 LT R Note: Guide the extender gently so that the multipurpose feeder is fully extended and open. 3 Slide the width guide to th e correct position for the siz e of the paper b eing lo aded . B5 EXEC A 4 A 5 LT R Note: Use the paper size in dicato rs on the b ottom of the t ray to hel p po[...]
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B 5 E X EC A 4 A 5 LT R 4 Prepare the paper or specialty media for load ing. • Flex shee ts of paper ba ck and forth to lo osen them . Do not fold or crea se the paper . Straig hten the e dges on a level surface. • Hold transparencies by the ed ges. Straighten the ed ges on a level surface. Note: Avoid t ouching the printabl e side of th e tran[...]
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• There are di fferent ways of loadi ng letterhe ad dep ending o n whether a n optional staple fini sher is install ed or not. Without an optional staple finisher Wi th an optional staple f inisher ABC One ‑ sided printing ABC One ‑ sided p rinting ABC Two ‑ sided (dupl ex) pri nting Two ‑ sided (duplex) printin g • Load envelopes with [...]
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• Make sure t he paper or specialty m edia is below the ma ximum pap er fill i ndicator. Warn ing —Pot ent ial D amag e: Overfilli ng the feeder can cause paper jams. 6 For c ustom- o r univer sal-siz e paper , adjust the widt h gui des to lig htly touc h the s ides of t he sta ck. 7 From the sc anner contro l panel, set the p aper s ize and ty[...]
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2 Load th e busines s cards face down, sho rt ‑ edg e fir st in to th e AD F. Note: Make sure the last edge of the business card is aligned with the A8 mark on th e ADF guide. Linkin g and u nlinkin g trays When the paper s ize and paper type for any trays are the same, t he printer links those trays. When one linked tray becom es empty, paper fe[...]
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Note: You ca n also cha nge the pape r siz e and t ype s etting s usi ng the scanner con trol pa nel. Fo r more info rmat ion, see “Setting t he paper size and type” on pag e 62 . Warn ing —Pot ent ial D amag e: P aper loa ded in t he tray sho uld m atch the p aper t ype name a ssign ed in th e scanne r. The temperature of the fuser varies ac[...]
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Paper and specialty media guide Using specialty media Tips on us ing ca rd stock Card stock is a hea vy, s ing le ‑ ply specialty pa per. Many of it s variable cha racteris tics, such as mo isture co ntent, th ickness , and tex ture, c an si gnifica ntly aff ect prin t qual ity. • From the sca nner co ntrol p anel , set the paper size , type, t[...]
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Tips on us ing lab els • From the sca nner c ontrol panel, set t he pape r size , type, textur e, and weight in t he Paper menu to mat ch the labels loa ded in t he tr ay. • Print s amples on the label s being co nsider ed for use bef ore buying large qu antit ies. • For mo re info rmatio n on label printing, cha racter isti cs, and desig n, [...]
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Paper guidelines Paper characteristics The follo wing pape r charact erist ics affect print qu ality and r eliabil ity. Co nsider th ese fa ctors before printi ng on them: Weight The print er trays and mul tipur pose feeder c an auto matical ly feed pa per weights between 60 –176 g/m 2 (16–47 ‑ lb) g rai n long paper. The 2100 ‑ sh eet tray[...]
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To help avoid pa per jam s and poor print quali ty: • Always us e new, unda mage d pa per. • Before loadin g paper , kno w the r ecomm ended pr inta ble sid e of t he paper . This informa tion is usuall y indica ted on the pa per pac kag e. • Do not use paper t hat ha s been cu t or tr immed by ha nd. • Do not mix paper si zes, typ es, or w[...]
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caused throughout the entire life of a dev ice (from design to end-of-life). This is due to the energy-int ensive manufa cturing proces ses r equired to m ake paper. Thus, Lex mark see ks to educate custo mers an d part ners o n minim izing t he i mpact of p aper. U sing recycle d pape r is one way. E liminati ng exces sive and u nnecessa ry pape r[...]
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Supported pape r sizes , types, and weights The follo wing tabl es pro vide informa tion on standa rd a nd opt ional pa per in put s ources a nd the s izes , types, and wei ghts of paper they s uppor t.. Note: To use a paper siz e that is unlis ted, co nfigure a Univers al paper size. Supported p aper size s Scanner Paper si ze ADF ADF - Automatic [...]
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Paper si ze ADF ADF - Automatic ADF - Mixed sizes Sca nner glass Universa l 138 x 2 10 mm (5.5 x 8. 3 in.) up to 21 6 x 356 m m (8.5 x 14 in .) XX 1 Paper size is supported if printer is set to Metr ic. 2 Paper size is supported if pri nter is set to US. Printer Paper si ze 1 Dimensions Standard or optional 250 ‑ or 550 ‑ sheet tray Optional 21[...]
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Paper si ze 1 Dimensions Standard or optional 250 ‑ or 550 ‑ sheet tray Optional 2100 ‑ sheet tray Multipurpose feeder Duplex Universa l 2,3 105 x 1 48 mm to 216 x 3 56 mm (4.13 x 5.83 in. to 8.5 x 14 in.) X 70 x 12 7 mm t o 216 x 3 56 mm (2.76 x 5 to 8.5 x 14 in.) XX X 7 3/4 E nvel ope (Monarch) 4 98 x 19 1 mm (3.9 x 7. 5 in.) X X 9 Enve lop[...]
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Output Options Paper size 4 ‑ bin mailbox Output expander and high ‑ capacity output expander Staple fin isher Staple, hole punch finish er A6 XX A5 2 X JIS B5 XX Executive XX Letter A4 Legal 3 Folio Oficio Statement 1 1 Universa l 3 3 Envelopes 4 X XX 1 The finisher stacks the paper but does not staple or punch holes in it. 2 The finishe r sta[...]
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Paper type 250 ‑ or 550 ‑ sheet trays 2100 ‑ sheet tray Multipurpose feeder Duplex Paper labels X X Pharmacy labels X Transp arencies 2 X X 1 This paper type is supported only in select printer models. 2 Print on transparenc ies by batches of only up to 20 to pr event them from sticking together. For more information, see “Tips on u sing tr[...]
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Paper type Paper weight 4 ‑ bin mailbox Output expander and high ‑ capacity output expander Staple fi nisher Staple, hole punch fini sher Bond 90–176 g /m 2 (24– 47 lb) X XX 60–90 g/m 2 (16– 24 lb) Envelope 3 105 g/m 2 (28 Ib ) X XX Letterhead 90–176 g/m 2 (24– 47 lb) X XX 60–90 g/m 2 (16– 24 lb) Preprint ed 90–176 g /m 2 (24?[...]
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Printing Print ing fo rms an d docu ments Printing forms Use the Forms and Favor ites applica tion to quickl y and eas ily acces s frequen tly us ed form s or ot her i nformat ion th at is regular ly printe d. Before you can use this applic ation, fir st set it up on the scann er. Fo r more infor mation, s ee “Setting up For ms and Fav orite s”[...]
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Page 95
Notes: • View the scanner IP address on th e scanner home screen. The IP address appears as four sets of numb ers separ ated by peri ods, su ch as 123.123. 123.123. • If you are using a proxy se rver, then tempo rarily disable it to load the Web page correctly. 2 Click Sett ing s > Print Setting s > Quali ty Menu . 3 Adjust the to ner dar[...]
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Page 96
• If you insert the flash drive when the scanner requires attention, such as when a jam has occurred , then the scanner ignor es the f lash dr ive. • If you ins ert t he flash d rive while the scanne r is p roces sing ot her prin t jobs , then Busy a ppears o n the scanner display. After these pr int jobs are processed, you may need to view the[...]
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Recommended flas h drives File t ype • Lexa r JumpDr ive FireFl y (512 MB and 1GB) • SanDi sk Cruz er Mi cro (512 MB an d 1G B) • Sony Micro Vault Classic (512MB and 1GB) Documents: • .pdf • .xps Imag es : • .dcx • .gif • .jpeg or .jpg • .bmp • .pcx • .tiff or .t if • .png • .fls Printing from a mobi le dev ice To downloa [...]
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Page 98
Use To Notes: • Confidential, Verify , Reserve, and Repeat print jobs ma y be deleted if the scanne r requires extra memory to process additional held jobs. • You can set the scanner to stor e print jobs in the scanne r memor y until you start the print job from the sca nner control panel . • All print jobs that ca n be initiated by the user [...]
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Page 99
Modi fying conf ident ial p rint s ettin gs 1 Open a Web browser, and then typ e the scanner IP address in the addres s field. Notes: • View the scanner IP address on th e scanner home screen. The IP address appears as four sets of numb ers separ ated by peri ods, su ch as 123.123. 123.123. • If you are using a proxy se rver, then tempo rarily [...]
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Page 100
Cancel ing a print jo b fro m the com puter For Windows users 1 Open the print ers f older, a nd then selec t your prin ter. 2 From the print queue, select the prin t job you want to cance l, and then del ete i t. For Macintosh users 1 From Syst em Preferences in the Apple men u, navigate to your printer. 2 From the print queue, select the prin t j[...]
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Copying Automatic d ocument f eeder (ADF) Scanner glass • Use the ADF f or multiple ‑ page documents. • Load letter- and A4- size documents int o the AD F facedown, long edge fi rst. • Load legal- and A3- size documents into the ADF facedown, short edge first. Use the scanner glass for single pages, smal l items (such as postcards or photo [...]
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Page 102
Copyin g usin g the scanne r glass 1 Place an orig inal docu ment f acedo wn on th e scanner glass in the lower left corner. Note: Make sure the edge of the document is aligned with the edge of the scann er glass. 2 From the home s cre en, n avig ate to : Copy > specify the copy sett ings > Copy It 3 If you have more pag es to sca n, then pla[...]
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Page 103
Copyin g on le tterhead 1 Load an o rigina l document facedo wn into th e ADF or on the sca nner gla ss. Note: Do not l oad po stcards , pho tos, sm all it ems, tr anspa rencies , phot o pap er, or th in me dia (su ch as magazi ne clippings) into the ADF. Place these items on the scanner glass. 2 If you are loa ding a docume nt into the ADF , then [...]
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3 From the home s cre en, n avig ate to : Copy > Copy fr om > s elect the size of the orig inal do cument > 4 Navigate to: Copy to > select the tr ay contai ning the pa per typ e you want to use > 5 Touch Copy It . Copyin g different pap er sizes Use the ADF to copy origin al doc uments with diff erent p aper sizes . Depe nding o n t[...]
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4 From the Si des ( Duplex ) ar ea, t ouch t he butt on f or y our pre ferr ed dupl ex ing me thod . The first number represents sides of th e original documents; the second number represen ts sides of the copy. For example, select 1 ‑ sid ed to 2 ‑ sided if you ha ve 1-sid ed origi nal doc uments and you wa nt 2 ‑ sided copies . 5 Touch , an[...]
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Page 106
6 Touch t he butt on th at best r epres ents t he conte nt sour ce of t he docu ment yo u are cop ying: • Color L aser —Use when the orig inal docu ment w as printed using a color l aser prin ter. • Blac k/Wh ite L aser —Us e when the origi nal docum ent was printed using a mono l aser prin ter. • Inkjet —Use when the origin al documen [...]
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3 From the home s cre en, n avig ate to : Copy > Advan ced O pti ons > Separa tor S heet s Note: S et Co llate t o “1,2 ,3 ‑ 1,2,3” to place separator sheets bet ween copies. If Collate is set to “1,1,1 ‑ 2,2,2,” then the sep arator sheets are added to th e end of the c opy job. For more in formation, see “Collating copie s” o[...]
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Page 108
Notes: • Do not lo ad postc ards, ph otos, s mall it ems, tran spar encies, photo pa per, or thi n media (s uch as maga zine clippings) into the ADF tray. Place these items on the scanner glass. • The ADF indica tor light co mes on when th e paper i s loade d properly. 2 If you are loading a document into the ADF tray, then adjust the paper gui[...]
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Page 109
• The ADF indica tor light co mes on when th e paper i s loade d properly. 2 If you are loading a document into the ADF tray, then adjust the paper guides. 3 From the home s cre en, n avig ate to : Copy > Advan ced O pti ons > Overlay > select overlay message > Done > Copy It Cancelin g a copy job Cancel ing a copy j ob whil e the [...]
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Page 110
• If the paper type o r size that y ou want to co py onto is not l oade d in on e of the tray s, then touc h Ma nual Feed er , and manually load the paper in the multip urpose feeder. • When “C opy to” i s set to Aut o Size Matc h, ea ch copy matche s the p aper si ze of the or igi nal doc ument. If a m atchin g paper si ze is not in one of[...]
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• Newspap er —The o rigi nal docum ent is fro m a ne wsp aper. • Other —The origina l docume nt was pr inted using an altern ate or unknown printe r. • Photo/Film —The origina l docume nt is a p hoto from film. • Press —The ori ginal docume nt was pr inted using a pr intin g press . Save As Shortcut This op tion l ets you sa ve the [...]
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E-mailing Automatic d ocument f eeder (ADF) Scanner glass • Use the ADF f or multiple ‑ page documents. • Load letter- and A4- size documents int o the AD F facedown, long edge fi rst. • Load legal- and A3- size documents into the ADF facedown, short edge first. Use the scanner glass for single pages, smal l items (such as postcards or phot[...]
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Page 113
3 Fill in the field s with th e approp riate inform ation. 4 Click Submi t . Creating an e-mail shortcut Creati ng an e-ma il sh ortcut usi ng the Em bedde d Web Server 1 Open a Web browser, and then typ e the scanner IP address in the addres s field. Notes: • View the scanner IP address on th e scanner home screen. The IP address appears as four[...]
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Page 114
E-mailing a document You can us e the pr inter to e ‑ m ail sca nned do cument s to on e or m ore re cipient s in a number o f ways. You can typ e the e ‑ mail add ress, us e a shor tcut n umber , or use t he addr ess bo ok. You can al so use the Mul ti Send or My Short cut appli cation f rom t he scann er hom e scre en. F or mo re inf ormati o[...]
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4 Touch t he na me of th e rec ipie nts. To ent er additi onal re cipie nts, touc h Next ad dress , and then e nter t he addres s or s hortcut number yo u want to add, or searc h the addr ess bo ok. 5 Touch Done . Customizing e-mail settings Adding e-ma il subjec t and messag e info rmation 1 Load an orig inal do cument face down, l ong edg e fir s[...]
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• JPEG —Create and attach a separate file for each page of your original docume nt, viewable by most Web browser s and graphic s programs . • XPS —Create a single XM L Paper Sp ecification (XPS) file with m ultiple pa ges, viewable u sing an Inter net Explorer ‑ hoste d viewer a nd the .NE T Fram ework, or by downloa ding a t hird ‑ par[...]
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Content This opt ion lets yo u set t he origi nal do cument typ e and so urce. Select f rom th e following cont ent types : • Graphi cs —The or igin al docume nt is mostly busin ess ‑ type graphics , such a s pie char ts, bar chart s, and a nimatio ns. • Photo —The origin al docu ment i s most ly a phot o or an image . • Text —The con[...]
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Page 118
Page Setup This option lets you chang e the follo wing sett ings: • Sides ( Duplex) —Thi s sp ecifi es if the o rigi nal do cum ent is pr inte d on o nly on e sid e or on both sides of the pape r. This also identifies what needs to be scanned for inclusion in the e-mail. • Orientat ion —This spec ifies the or ienta tion of the origi nal doc[...]
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Faxing Automatic d ocument f eeder (ADF) Scanner glass • Use the ADF f or multiple ‑ page documents. • Load letter- and A4- size documents int o the AD F facedown, long edge fi rst. • Load legal- and A3- size documents into the ADF facedown, short edge first. Use the scanner glass for single pages, smal l items (such as postcards or photo s[...]
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Page 120
Initial f ax setup Many coun tries and r egion s requ ire ou tgoi ng fax es to contai n the follo wing in form ation in a ma rgin at the to p or bottom of each transm itted page, or on the firs t page of the tra nsmis sion: st ation name (id entifi catio n of the bu sine ss, other entit y, or indivi dual sen ding th e messag e) and st ation num ber[...]
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Page 121
4 In the Fax Number or Station Number field, enter the printe r fax number. 5 Click Submi t . Choos ing a fax connec tion Scenario 1: Standard telephone line Setup 1: Scanner is connected to a dedicat ed fax line To conn ect: 1 Connec t one end of t he tele phone c able tha t cam e with the scann er to th e port of the sc anner. 2 Connect the other[...]
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Page 122
Setup 2: Scanner is sharing the li ne with an answering machine Connect ed to th e same t elepho ne wall j ack To conn ect: 1 Connec t one end of t he tele phone c able tha t cam e with the scann er to th e port of the sc anner. 2 Connect the other end of the telephone cable to an active analog wall jack. 3 Connect the answering machine to th e por[...]
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Page 123
Connec ted to dif ferent wa ll jacks To conn ect: 1 Connec t one end of t he tele phone c able tha t cam e with the scann er to th e port of the sc anner. 2 Connect the other end of the telephone cable to an active analog wall jack. Tips fo r this se tup: • If y ou ha ve on ly one tele phon e num ber o n your line , the n you need to s et th e sc[...]
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Page 124
Setup 3: Scanner is sharing the li ne with a telephone subscribed to voice mail service To conn ect: 1 Connec t one end of t he tele phone c able tha t cam e with the scann er to th e port of the sc anner. 2 Connect the other end of the telephone cable to an active analog wall jack. 3 Connect the telephon e to the port o f the scanner . Tips fo r t[...]
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Page 125
Scenario 2: Digital Subscriber Line (DSL) A Digital Subsc riber Li ne sp lits your r egular teleph one lin e into tw o channe ls: vo ice and In ternet . Tele phone a nd fax signals travel throug h the v oice c hannel, a nd Inte rnet sig nals p ass thr ough th e other chann el. This way, you can us e the sa me line for analo g voi ce call s (inclu d[...]
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Page 126
Scenario 3: VoIP telephone service To conn ect: 1 Connec t one end of t he tele phone c able tha t cam e with the scann er to th e port of the sc anner. 2 Connect the other end o f the cable to the po rt labeled Phone Line 1 or Phone Port on the VoIP adapter. Note: The port labele d Phone Line 2 or Fax Po rt is not always ac tive. VoI P providers m[...]
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Scenario 4: Digital telephone service through a cable provider Setup 1: Scanner is connected directly to a cable mode m 1 Connec t one e nd of t he tele phone c able tha t came with your scanner t o the port of the scanne r. 2 Connect the other end o f the cable to the po rt labeled Phone Line 1 or Phone Port on the cable mode m. Note: The port lab[...]
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Page 128
Setup 2: Scanner is connected to a w all jack; cable modem is installe d elsewhere in the facil ity 1 Connec t one e nd of t he tele phone c able tha t came with your scanner t o the port of the scanne r. 2 Connec t th e other end of the t elephone cabl e to an active analog telep hone wal l jac k. 3 Connec t your analog te lepho ne to the port of [...]
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Page 129
There ma y be an adapte r plug i nstal led in the port of t he scanner . If you ar e using a telephone adapte r or a faci lity that has a c ascaded or serial w iring sc heme, then do not re move the adapt er plug from the port of th e scanne r. Part name Part number Lex mark a dapt er pl ug 40X8 519 Connecting the scanner to a non ‑ RJ ‑ 11 wa [...]
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3 If you want to co nnect anoth er dev ice (t elephone or an swerin g machin e) to the sam e wall jac k, and if the d evice has a n on ‑ RJ ‑ 11 connect or, then connec t it di rec tly to the telep hone adap ter. Notes: • The port of the scanner may have an adapter plug for use with the adapter. Do not r emove the plug fro m the port of the s[...]
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Page 131
Connec t the scanner to any of th e N ports. 1 Connec t one end of t he tel ephone c able tha t cam e the scanner to the port o f the scanner . 2 Connec t th e othe r end of the tele phone cable to the RJ ‑ 11 adapter, a nd then conn ect the a dapter to a n N port. 3 If you want to co nnect a telepho ne and answeri ng mach ine to t he same wall j[...]
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Page 132
Connec ting to a di stinctive ring servic e A distincti ve ring se rvice may be av ailable f rom your tele phone compa ny. This ser vice lets you have multip le teleph one numbers on one telepho ne line , with each tele phone numbe r havin g a differ ent ri ng patt ern. Th is may be useful f or disting uishi ng bet ween fa x and voi ce calls . If y[...]
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Page 133
Notes: • View the scanner IP address on th e scanner home screen. The IP address appears as four sets of numb ers separ ated by peri ods, su ch as 123.123. 123.123. • If you are using a proxy se rver, then tempo rarily disable it to load the Web page correctly. 2 Click Sett ing s > Security > Set D ate an d Time . 3 In the Man ually Set D[...]
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Page 134
4 Enter the fax number or a sh ortc ut usin g the t ouch scr een or keypad. To ad d recipi ents , touc h Next Numb er and th en enter t he recipient's t elephone number or short cut number, or search the add ress book. Note: To place a d ial pause within a fa x number , press . The dial pau se appears as a comma in t he “Fax to” box. Use t[...]
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3 Press , and then ente r the shortc ut nu mb er usi ng th e key pad. 4 Touch Fax It . Sending a fax using th e address book The addr ess boo k enab les you to sea rch for b ookm arks and net work dir ector y serve rs. Note: If the a ddress bo ok f eature is not ena bled, th en cont act your syst em suppor t per son. 1 Load an o rigina l document f[...]
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Page 136
Creating shortcuts Creating a fax destinati on shortc ut using the Embedde d Web Server Instead of entering the ent ire phone number of a fax recipient on the scanner control panel each time you want to send a fa x, you can cr eate a p ermanen t fax de stinat ion and a ssign a shortcu t num ber. A sho rtcut can be cr eated t o a single fax num ber [...]
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Page 137
Customizing fax settings Changing the fax resolution Settings range f rom Stan dard (fastest speed ) to Ultra Fine (s lowest speed, best quali ty). 1 Load an o rigina l document facedo wn into th e ADF or on the sca nner gla ss. Note: Do not l oad po stcards , pho tos, sm all it ems, tr anspa rencies , phot o pap er, or th in me dia (su ch as magaz[...]
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Page 138
If you do not kno w the IP address or host name of t he scan ner, th en you can: • View the information on t he scanner control panel home screen, or in the TCP/IP section under the Networ ks/Por ts men u. • Print a netw ork setu p pag e or me nu se ttings page and locat e the infor mati on in the TCP/IP secti on. 2 Click Sett ing s > Fax Se[...]
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Page 139
3 From the He ld Fax Mode m enu, s elect on e of t he foll owing: • Off • Alwa ys On • Manual • Schedu led 4 If you selec ted Sche duled, t hen co ntinue with t he follo wing st eps: a Click Fax Holding Sch edule . b From t he Ac tion me nu, s elect Hol d fa xe s . c From the Ti me me nu, select the tim e you want the he ld faxes release d.[...]
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Page 140
Darkness This o ption lets yo u adjus t how light or dark the faxes are in re lation to th e orig inal do cument . Page Setup This option lets you chang e the follo wing sett ings: • Side s (Dup lex) —This speci fies if the origi nal docume nt is prin ted on one si de or on bo th sides of the page (duplex). This also identifies what needs to be[...]
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Page 141
Using the adva nced op tions Select from t he following s ettings : • Fix Scan Sk ew —This straig htens sc anned images th at are sli ght ly skewed when received from the ADF tr ay. • Advanced Imagin g —This adjust s the Backgrou nd Remo val , Color Bala nce, Colo r Drop out, Cont rast , Mirr or Image , Negativ e Imag e, Scan E dge to E dge[...]
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Page 142
Scanning Using Scan to Network Scan to Ne twork l ets y ou s can yo ur do cum ents t o net work d esti natio ns sp ecifie d by your s yste m supp ort p erson . Afte r the desti nations ( share d networ k folde rs) have been e stablis hed on the network, the setup pr ocess for the applic ation involve s inst allin g and con figuring the applicat ion[...]
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Page 143
If you do not kno w the IP address or host name of t he scan ner, th en you can: • View the information on t he scanner control panel home screen, or in the TCP/IP section under the Networ ks/Por ts men u. • Print a netw ork setu p pag e or me nu se ttings page and locat e the infor mati on in the TCP/IP secti on. 2 Click Sett ing s . 3 Under O[...]
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Page 144
Scanning to an FTP address using a shortcut number 1 Load an orig inal do cument face down, l ong edg e fir st into the ADF tray or f acedown on th e scann er glass. Notes: • Do not lo ad postc ards, ph otos, s mall it ems, tran spar encies, photo pa per, or thi n media (s uch as maga zine clippings) into the ADF tray. Place these items on the sc[...]
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Scan ning to a comput er or t o a fl ash dr ive ADF Scanner glass • Use the ADF f or multiple ‑ page documents. • Load letter- and A4- size documents into the A DF facedown, long edge fir st. • Load legal- and A3- siz e documents into the ADF facedown , short edge first. Use the scanner glass for single pages, small items (such as postcards[...]
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Notes: • Do not l oad post cards, photo s, small items, t ranspare ncies, photo paper, or th in medi a (such a s magazine clippings) into the ADF tray. Place these items on the scanner glass. • The ADF i ndicat or lig ht comes o n when p aper is loaded pr operl y. b If you are load ing a d ocument into the ADF t ray, then ad just the p aper gui[...]
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Page 147
Note: An IP addres s appears a s four set s of numbe rs separ ated by per iods, suc h as 123.123.1 23.123. File Name This op tion le ts you typ e a file n ame for th e scan ima ge. Save As Shortcut This op tion l ets you sa ve the cu rrent setti ngs as a short cut by as signi ng a sh ortcut name. Note: Select ing this op tion autom atica lly assign[...]
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Page 148
Select f rom th e followi ng cont ent so urces: • Black/Wh ite Las er —The original docum ent was printed using a mono la ser prin ter. • Color Laser —The orig inal docu ment wa s printed using a color la ser prin ter. • Inkjet —Th e o rigi nal doc ument was prin te d usi ng an inkj et pr in ter. • Maga zin e —The original document [...]
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Page 149
Understandin g the printer menus Menus list Paper Menu Reports Network/Ports Security Settings Default Source Paper Siz e/Type Configure M P Substitute Size Paper Texture Paper Weight Paper Loadi ng Custom Types Custom Names Custom Scan Sizes Custom Bin Names Universal Setup Bin Se tup Menu Settings P age Device St atis tics Network Setup Page Netw[...]
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Page 150
Supplies menu Menu item Description Replace Supply Separ ator Pad Pick Rolle r Provides the option to reset the supply counter fo r the separator pad and pic k roller • Selec t Ye s to reset the supply counter. • Selec t No to exit. Separator Pad OK Repl ace Shows the status of the separator pad Pick Rol ler OK Repl ace Shows the status of the [...]
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Page 151
Paper Size /Type m enu Use To Tray [x] Size A4 A5 A6 JIS ‑ B5 Letter Legal Executive Oficio ( Mexico) Folio Stat em ent Universal 7 3/4 E nvelo pe 9 Envelo pe 10 Env elope DL Envelo pe C5 En ve lope B5 Env elope Oth er En vel op e Specify the pa per size loaded in each tray. Notes: • Lett er i s th e U.S . fact or y defa ult sett ing . A4 is th[...]
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Page 152
Use To MP Feeder Siz e A4 A5 A6 JIS B 5 Letter Legal Executive Oficio ( Mexico) Folio Stat em ent Universal 7 3/4 E nvelo pe 9 Envelo pe 10 Env elope DL Envelo pe C5 En ve lope B5 Env elope Oth er En vel op e Specify the paper size loaded in the multipurpose feeder. Notes: • Lett er i s th e U.S . fact or y defa ult sett ing . A4 is the int erna [...]
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Use To Manual Paper Size A4 A5 A6 JIS B 5 Letter Legal Executive Oficio ( Mexico) Folio Stat em ent Universal Specify the size of the paper being manually lo aded. Note: Letter is the U.S. factory default setting. A4 is the internati onal factory default setting. Manual Paper Type Plain Pape r Card St ock Transparency Recy cled Labels Vinyl Lab els[...]
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Page 154
Use To Default ADF Media Type Plain Pape r Card St ock Transparency Recy cled Labels Bond Envelope Rough Envelope Letterhead Prep rinted Colored Paper Light Pape r Heavy Paper Rough/Cotton Cust om [x] Specify the media type being loaded in the ADF. Notes: • Plain Paper is t he factory default setting. • Some menu settings are available on ly in[...]
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Page 155
Use To Transparency Texture Smoo th Normal Rough Specify the relative textur e of the transparencies loa ded in a specific tray. Note : Normal is the factory default setting. Recycled Texture Smoo th Normal Rough Specify the relative texture of the recyc led paper loaded in a specifi c tray. Note : Normal is the factory default setting. Labels Text[...]
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Page 156
Use To Light Texture Smoo th Normal Rough Specify the relative textur e of the light paper loaded in a specific tray. Note : Normal is the factory default setting. Heavy Texture Smoo th Normal Rough Specify the relative textur e of the heavy paper loaded in a spec ific tray. Note : Normal is the factory default setting. Rough/Cotton Textu re Rough [...]
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Page 157
Use To Bond Weight Light Normal Heavy Specify the relative weight of the bond paper loaded. Note: Normal is the factory defa ult setting. Envelope Weig ht Light Normal Heavy Specify the relative weight of the envelope loaded. Notes: • Normal is the factory default setting. • This menu is supported only in selec t printer mo dels. Rough Envelope[...]
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Page 158
Paper Loadin g menu Use To Card S tock Loa ding Duplex Off Determine and set two-sided printi ng for all pri nt jobs with Card Stock as the paper type. Recycled Loadi ng Duplex Off Determine and set two -sided printin g for all pr int jobs wi th Recycled as the paper type. Labels Loa ding Duplex Off Determine and set two-sided pri nting for all pri[...]
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Page 159
Use To Custom [x ] L oading Duplex Off Determine and set t wo-sided printi ng for all print jobs wi th Custom [x] as the paper type. Note: Custom [ x] Loading i s available only when the custom type is supported. Notes: • Off is the factory default setting f o r all Pape r Loading menu selections. • Duplex sets the printer def ault to two ‑ s[...]
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Page 160
Custom Sc an Siz es menu Use To Cust om Sc an Siz e [x ] Scan Size Name Media Type ADF Me di a Typ e Plain Pap er Card St ock Transparency Recy cled Labels Vinyl Labels Bond Envelope Ro ugh En vel ope Letterhead Preprinted Colored Paper Light Paper Heavy Paper Rough/ Cotton Cust om Ty pe [x ] Widt h 1–8.5 i n. (2 5–216 mm) Height 1–25 in. ( 2[...]
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Page 161
Universal Setu p menu Use To Units of Measure Inches Millimete rs Identify the units of measure. Note s: • Inches is the US factory default setting. • Millim eters is the inter national factory defaul t setting. Portrait Width 3–8.5 i nche s 76–21 6 mm Set the portra it width. Note s: • If the width exceeds the maximum, then the pr inter [...]
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Page 162
Use To Configure Bins Mailbox Link Mail Over flow Link Optional Type Assignment Specify configuratio n options for bins. Notes: • Mailbox is the factor y default sett ing. This tre ats each bin as a separate mailbox. • Link configures all avai lable bins as one large bin. • Mail Overflow configures each bi n as a separate mailbox. • Link Op[...]
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Reports menu Reports me nu Menu item Description Menu Settings Page Prints a repor t containi ng informati on abou t the paper load ed into trays , installe d memory, total page count, alar ms, time outs, scanner control pan el language, TCP/IP address, status of supplies, stat u s of the network conn ection, and other inf orma tion Device Statisti[...]
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Page 164
Menu item Description Print Dir ectory Prints a list of al l the resour ces stored on an optional fl ash memory card o r scanner har d di sk Note s: • Job Buffer Size must be set to 100%. • Make sure the optional flash memory or scan ner hard disk is installed correctly and workin g. Asset Report Prints a report co ntaining asset i nformati on [...]
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Page 165
Menu item Description NPA Mode Auto Off Sets the scanner to perform the specia l p rocessing required for bidirecti onal communica tion following the convention s defined by the NPA protoco l Note s: • Auto is t he fac tory de fault set ting. • Changing thi s setting from the scanner control pan el and then exiting the menus causes the scanner [...]
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Page 166
Menu item Description Standard Net work Setup Repo rts Network Card TCP/IP IPv6 Wirele ss Apple Talk Displays and sets network settings Note : The Wireless menu appears only wh en the scanner is connected to a wireless network. Network [x ] Setu p Repo rts Network Card TCP/IP IPv6 Wirele ss Apple Talk Reports me nu To access the menu, na vigate to [...]
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Page 167
Use To Job Timeout 0, 10 –225 sec onds Set the amount of time it takes for a networ k print job to be can celed. Note s: • “90 seconds” is the factory defau lt setting. • A setting value of 0 disab les the timeout. • If a value between 1 and 9 is selected, then Invalid appears on the display, and the val ue is n ot saved. Banner Page Of[...]
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Page 168
Use To Enable HTTP Server Yes No Enable the built-in Web server (Embedded Web Server). When enabled, the scann er can be monitored and mana ged remotely using a We b browser. Note: Yes is the fa ctory d efault setting . WINS Server Address View or change the current WINS server address. Enable DDNS Yes No View or change the cur rent DDNS sett ing. [...]
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Page 169
Use To Enable DHCPv6 On Off Enab le DH CPv 6 in t he pr inte r. Note: On i s the f actory d efault setting. * These settings can be changed only f rom the Embedded Web Server. Wirele ss menu Note: This menu is ava ilable o nly in prin ters co nnected to a wi reless networ k or print er mode ls that have a wir eless network adap ter. To access the m[...]
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Page 170
AppleT alk menu To access the menu, na vigate to either of t he following: • Networ k/Po rts > Standa rd Netwo rk > Standa rd Ne twork Se tup > AppleT alk • Networ k/Po rts > Network [x] > Network [x] Se tup > AppleTa lk Use To Activate Yes No Enable or disable App leTalk support. Note : No is the factory default setting. View[...]
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Page 171
Menu item Descripti on NPA Mode Auto On Off Sets the scanner to perform the specia l processing required for bidire ctional communicat ion following the convention s defined by the NPA protoco l Note s: • Auto is the factory default setti ng. Auto sets the scanner to examin e data, determine the format, and then pr ocess it appropriately. • Cha[...]
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Page 172
Menu item Descripti on ENA Gateway yyy.yyy.yyy.yyy Sets the gateway information for an externa l print server Note : This menu appears only if the scanner is attach ed to an extern al print server through the USB port. Parallel [x] menu Menu item Description PCL SmartS wit ch On Off Sets the scanner to automatica lly switch to PCL emul ation when a[...]
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Page 173
Menu item Description Job Buffering Off On Auto Temporarily stores print jobs on th e scanner hard disk before prin ting Notes: • Off is the fac tory d efaul t setti ng. • On buffers print jobs on the scann er hard disk. • Auto buffers print jobs onl y if the scanner is busy processing data from another inpu t port. • Changing th is setting[...]
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Page 174
Menu item Description ENA gateway yyy.yyy.yyy.yyy Sets the gatewa y information fo r an external pri nt server Note: This menu appears only when the scanner i s attached to an external print server through the USB port. Serial [ x] men u Menu item Description PCL SmartS wit ch On Off Sets the scanner to automatica lly switch to PCL emul ation when [...]
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Page 175
Menu item Description Seria l Bu ffer Auto 3KB to [maximum size allowed] Disabled Sets the size of the serial input buffer Notes: • Auto is the factory default setting. • Disabled turns off job buffer ing. Any jobs already buf fered on the disk are printed before normal processing is resumed. • The serial buffer size setting can be chang ed i[...]
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Page 176
Menu item Description Baud 9600 19200 38400 57600 115200 138200 172800 230400 345600 1200 2400 4800 Specifie s the rate at which data c an be received through the serial port Notes: • 9600 is the factor y defau lt sett ing. • 138200 , 1728 00, 23 040 0, and 345 600 baud r ates ar e only dis play ed in the Standard Serial menu. These settings do[...]
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Page 177
Menu item Description Use SSL Disabled Negotiate Requ ired Sets the printer to use SSL for incr eased security when connectin g to the SMTP serv er Note s: • Disabled is the fact ory default setti ng. • When the Negotiate setting is used, the SMTP s erver determines if SSL will be used. SMTP Server Authentication No authentication required Logi[...]
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Page 178
Use To Edit Building Blocks Internal Accou nts NTLM Simple Ker beros Se tup Kerb eros Se tup Active Direct ory LDAP LDAP+ GSSAP I Password PIN Edit settings for Internal Accoun ts, NTLM, Simple Kerberos Setup, Kerb eros Setup, Active Directory, LDAP, Password, and PIN. Edit Securit y Templates [list of available templates] Add or edit a security te[...]
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Page 179
Menu item Description Security Reset Jumper Access controls= ”No Se curity” No Effect Reset factory securi ty defaults Changes the valu e of the security settings Notes: • Access control s=”No Secur ity” retain s all the security in formation that the user has defined. “No Security" i s the factory default setting. • “No Effect[...]
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Page 180
Menu item Description Repeat Job Expiration Off 1 hou r 4 hou rs 24 hours 1 week Limits the amount of ti me a “repeat” pr int job is saved be fore it is dele ted Notes: • Off is the fac tory d efaul t setti ng. • If the scanner is turned off, then all “repeat” pri nt jobs held in the scanner are deleted. Verify Job Expiration Off 1 hou [...]
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Page 181
Security Audit Log menu Use To Export Log Let an authorized user export the audit log. Notes: • To export the audit log from the scanner control panel, a flash dr ive must be attached to the scanner. • The audit log can be downloaded from the Embedded Web Server and saved on a computer. Delete Log Yes No Specify whether to delete audit l ogs. N[...]
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Page 182
Use To Custom T ime Zone Setup DST Start Week DST Star t Day DST Start Month DST Start Time DST End Week DST End Day DST End Month DST End Time DST Offs et Enable the user to set up the time zone. Enable NTP On Off Enable Network Time Pr otocol, which synchr onizes the cl ocks of devices on a network. Note: On is the factory default setting. NTP Se[...]
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Page 183
Settings menu General Settin gs menu Use To Display L anguage English Francai s Deuts ch Italiano Espanol Dansk Norsk Nederlands Svens ka Portugu ese Suom i Russ ia n Polski Greek Magyar Turkce Cesk y Simpli fied C hinese Traditional Chi nese Korean Japanese Set the language of the text appear ing on the display. Note: Not a ll languages are availa[...]
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Page 184
Use To ADF Multi ‑ feed Sensor On Off Detect when the ADF picks more th an a single sheet of paper at once. Note: On i s the fact ory d efault setting. Quiet Mode Off On Minimize the p rinter noise. Note: Off is the factory d efault setting. Run Initia l Setup Yes No Run the setup wizard. Keyboard Keyboard Type English Francai s Francais Cana die[...]
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Page 185
Use To Scan to PC Port Range [port range] Specify a valid port r ange for scanners behind a po rt blockin g firewall . Note: 9751 :120 00 i s the factor y defau lt se tting. Displayed Information Left side Right sid e Cust om T ext [ x] Specify what is displayed in the upper cor ners of the home screen. For the Left side and Right side menus, s ele[...]
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Page 186
Use To Displayed Information (continued) Paper Jam Load Paper Service Error s Customize the displayed inf ormation for Paper Jam, Load P aper, and Service Err ors menus. Select fr om the follo wing options: Display Yes No Message to display Defa ult Altern ate Defau lt [text entry] Altern ate [text entry] Note: No is the factory default setting for[...]
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Page 187
Use To One Page Copy Off On Set copies from the scan ner gla ss to only one page at a ti me. Note: Off is the factory d efault setting. Output Lighting Normal/Standb y Mode Off Dim Brigh t Set the amount of light f rom the standard bin. Notes: • Dim is the fa ctory defau lt setting if Ec o-Mode is set to Energy or Energy/Paper. • Bright is the [...]
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Page 188
Use To Alarms Alarm C ontrol Cartridge A larm Staple Alarm Hole Punch Al arm Set an alarm to sound when opera tor intervention i s required. For each alarm type , select f rom t he foll owing options: Off Singl e Continuous Notes: • Single is the fact ory default sett ing for Alar m Control. This sounds three quick beeps. • Off is the factory d[...]
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Page 189
Use To Timeou ts Print Timeout Dis able d 1–255 Set the amount of time i n seconds the scanner waits to receive an end ‑ of ‑ job message bef ore canceling the rest of the print job. Notes: • 90 is the factory default setting. • When the timer expires, any partially pri nted page still in the printer is printed, and then the prin ter chec[...]
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Page 190
Use To Print Reco very Jam Reco ver y On Off Auto Specify whether the printer reprin ts jammed pages. Notes: • Auto is the fa ctory defau lt setting. The printer reprints jammed pages unless the memory required to hold the pages is needed f or other printer tasks. • On sets the printer to always repri nt jammed pages. • Off sets the printer t[...]
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Page 191
Use To Content Source Black/ Whit e Lase r Colo r Las er Inkjet Photo/Film Magazine Newspaper Press Other Specify how the original docu ment was produ ced. Note: Black/White Laser i s the factory default setting. Sides (Duplex) 1 sided to 1 sided 1 sided to 2 sided 2 sided to 1 sided 2 sided to 2 sided Specify whe ther an original document i s two [...]
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Page 192
Use To Orig inal Si ze Letter Legal Executive Folio Stat em ent Oficio ( Mexico) Universal Auto Si ze Sen se A4 A5 A6 JIS B 5 Difficult Media Letter Difficult Media A5 Difficult Media Legal Difficult Media A4 Custom Scan Size [x] Book Orig inal Busi nes s Card 3 x 5 in . 4 x 6 in . ID Card Specify the p aper size of t he original document. Note: Le[...]
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Page 193
Use To Header/Footer [Location] Off Date/ Time Page n umber Custo m te xt Print on All page s First p age only All but first page Cust om t ext Specify head er and foote r inform ation and its loc ation on the pag e. For the location, sel ect from the following options: • Top lef t • Top middle • Top r igh t • Bottom le ft • Bottom mi ddl[...]
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Page 194
Use To Color Dropout Color Dropout None Red Green Blue Default R ed Thresho ld 0–255 Defau lt Gree n Thresh old 0–255 Default B lue Thresho ld 0–255 Specify which col or to dr op during scanni ng, and how mu ch the dropou t is increased or decreased. Notes: • None is the factory default setting for Color Dropout. • 128 is th e factory de [...]
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Page 195
Fax Settings menu Fax Mode (Analog Fax Setup) menu Analog F ax Setu p mod e sends t he fa x job t hrough a telepho ne lin e. Use To Fax Name Spec ify the n am e of th e f ax i n the scan ner . Fax Number Spec ify th e n umb er ass ign ed t o the fax. Fax ID Fax Name Fax Number Specify h ow the fax is ide ntifi ed. Enable Manual Fax On Off Set the s[...]
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Page 196
Use To Fax Co ver Pag e Fax Cover Page Off by default On by default Never use Alwa ys u se Include to Field On Off Include from Field On Off From Include Message Field On Off Message Include Logo On Off Include Footer [x] On Off Footer [x] Configure the fax cover pag e. Note: “Off by default” is the factory d efault setting for all Fax Cover Pa[...]
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Page 197
Use To Orig inal Si ze Letter Legal Executive Folio Stat em ent Oficio ( Mexico) Universal Auto Si ze Sen se Mixed Sizes A4 A5 A6 JIS B 5 Custom Scan Size [x] Book Orig inal Busi nes s Card 3 x 5 in . 4 x 6 in . Specify the p aper size of t he original document. Note: Mixed Si zes is the U.S . factor y default s etting. A4 is the intern ational fac[...]
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Page 198
Use To Dialing Pr efix Rules Prefix Rul e [ x] Establish a d ialing prefix r ule. Automatic R edial 0–9 Specify the number of times the scanner tries to send the fax to a specified number. Note: 5 is the factory default setting . Redial frequency 1–200 Specify the number of minutes between redials. Note: 3 is the factory default setting . Behin[...]
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Page 199
Use To Mirror I mage Off On Create a mirror image of the original document. Note: Off is the facto ry defaul t setting . Negative Image Off On Create a negative image o f the original document. Note: Off is the facto ry defaul t setting . Shadow Deta il ‑ 4 to 4 Adjust the amount of shadow detail visible. Note: 0 is the factory default setting . [...]
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Use To Manual Answer Code 0–9 Enter a code on the telephone number pad to begin rece iving a fax. Note s: • 9 is the factory default sett ing. • This m enu it em is us ed wh en th e sc anner shares a li ne with a telephone. Auto Reduction On Off Scale an incoming fa x job so that it fits the size of the paper loaded in the designat ed fax sou[...]
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Page 201
Use To Forwa rd to Fax E ‑ mail FTP LDSS eSF Specify the type of recipient to which faxes will be forwarded. Note s: • Fax is the factor y default settin g. • This menu is available only from the sca nner Embedded Web Server. Forward to Shortcut Enter the shortcut number which mat ches the recipient type (Fax, E-ma il, FTP, LDSS, or eS F). Bl[...]
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Page 202
Use To Logs Di splay Remote Station Name Dialed Nu mber Specify whether printed log s display the dialed number or t he station name or fax name ret urn ed. Note : Remote Station Name is the factory default setting. Enable Job Log On Off Enable acc ess to the Fax Job log. Note : On is the f actory default setting . Enable Call Log On Off Enable acc[...]
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Page 203
E ‑ mail Sett ings menu Use To E ‑ mail Serve r Setup Subj ect Message File Name Spec ify e ‑ mail se rver in formation . Notes: • The subject field has a limitation of 255 char acters. • The message field has a l imitation of 512 characters. E ‑ mail Serve r Setup Send me a copy Never appears On by default Off by default Alwa ys O n Se[...]
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Page 204
Use To Content Type Graphics Text Text/Photo Photo Specify the content o f the original document. Note: Text/Photo i s the factory defa ult setting. Content Source Black/ Whit e Lase r Colo r Las er Inkjet Photo/Film Magazine Newspaper Press Other Specify how the original docu ment was produ ced. Note: Black/White Laser i s the factory default sett[...]
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Page 205
Use To Orig inal Si ze Letter Legal Executive Folio Stat em ent Oficio ( Mexico) Universal Auto Si ze Sen se Mixed Sizes A4 A5 A6 JIS B 5 Difficult Media Letter Difficult Media A5 Difficult Media Legal Difficult Media A4 Custom Scan Size [x] Book Orig inal Busi nes s Card 3 x 5 in . 4 x 6 in . Specify the p aper size of the d ocument bei ng sca nne[...]
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Page 206
Use To Photo Default 5–90 Set the quality of a photo image in relation to fil e size and the q uality of the image . Note: 50 is the factory default setting. E ‑ mail imag es se nt as Atta chmen t Web Link Specify how the images are sent. Note: Att achment is th e factor y default s etting. Use Multi ‑ Page Tiff On Off Choose between single-p[...]
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Page 207
Use To Color Balance Cya n - Re d Magenta - Green Yellow - Blue Enable an equal bala nce of col ors in the outp ut. Color Dropout Color Dropout None Red Green Blue Default R ed Thresho ld 0–255 Defau lt Gree n Thresh old 0–255 Default B lue Thresho ld 0–255 Specify which col or to drop during sca nning, and how much the dropout is i ncreased [...]
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Page 208
Use To Use cc :/ bcc: Off On Enable the use of the “cc:” and “bcc:” fields. Note: Off is the factor y default setting . FTP Settings menu Use To Forma t PDF (.pdf) Secure PDF ( .pdf) TIFF (.tif) JPEG (.j pg) XPS ( .xps ) Specify the format o f the file for FTP sending. Note: PDF (.pdf) is the factory default settin g. PDF Vers ion 1.2–1. [...]
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Page 209
Use To Orientation Portrai t Landscape Specify the page orientati on of the scanned image. Note: Portrai t is the factory default setting. Orig inal Si ze Letter Legal Executive Folio Stat em ent Oficio ( Mexico) Universal Auto Si ze Sen se Mixed Sizes A4 A5 A6 JIS B 5 Difficult Media Letter Difficult Media A5 Difficult Media Legal Difficult Media [...]
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Page 210
Use To Text/Photo Default 5–90 Set t he qualit y of a text/pho to imag e in rela tion to th e file size and quality of the image. Note: 75 is the factory default setting . Photo Default 5–90 Set the qualit y of a photo ima ge in relation to the file size an d quality of the im age. Note: 50 is the factory default setting . Use Multi ‑ Page TI[...]
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Page 211
Use To Background Remova l ‑ 4 to 4 Adjust the amount of backgr ound visible on a copy. Note: 0 is the fa ctory defa ult set ting. Color Balance Cya n - Re d Magenta - Green Yellow - Blue Enable an equal bal ance of colors in the output. Color Dropout Color Dropout None Red Green Blue Default R ed Thresho ld 0–255 Defau lt Gree n Thresh old 0?[...]
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Page 212
Use To Temperature ‑ 4 to 4 Enable the user to specify “warm ” or “cool” outputs. "Cool ” values generate a b luer output than the default while “warm” valu es generate a redder output than the default. Flash Drive me nu Scan Settings Use To Forma t PDF (.pdf) Secure PDF TIFF (.tif) JPEG (.j pg) XPS ( .xps ) Specify the format [...]
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Page 213
Use To Orientation Portrai t Landscape Specify the page or ientat ion of the scanned image. Note: Portrait is the factory de fault sett ing. Orig inal Si ze Letter Legal Executive Folio Stat em ent Oficio ( Mexico) Auto Si ze Sen se Mixed Sizes A4 A5 A6 JIS B 5 Difficult Media Letter Difficult Media A5 Difficult Media Legal Difficult Media A4 Custo[...]
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Page 214
Use To Photo Default 5–90 Set the quality of a photo imag e in relation to file size and qua lity. Note: 50 is the factory default setting. Use Multi ‑ Page TIFF On Off Provide a choice between single-pag e TIFF files and multiple ‑ page TIFF f iles. For a multiple-pag e scan to FTP job, either one TIFF fi le is cr eated c ontaining all the p[...]
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Page 215
Use To Sharpness 1–5 Adjust the amount of sharpness on a scan ned image. Note: 3 is th e fa ctory d efaul t sett ing. Temperature ‑ 4 to 4 Enable the user to specify “warm” or “coo”l outputs. “Co ol” values generate a bl uer output than the default while “warm” valu es generate a redder output than the default. Print Settings Co[...]
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Page 216
Paper Save r Off 2 ‑ Up 3 ‑ Up 4 ‑ Up 6 ‑ Up 9 ‑ Up 12 ‑ Up 16 ‑ Up Print multipl e pages on a single sheet of paper. Notes: • Off is the factory default setting. • The number selected is the number of page images that will print per side. Paper Saver Or dering Horizontal Reverse Hori zontal Reverse Vertical Vertic al Specify the [...]
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Page 217
Print Settings Setup menu Use To Printer Language PCL Emulatio n PS Emulation Set th e d efau lt prin ter la ng uag e. Notes: • PS Emulation is the facto ry default printer lan guage. • Setting a prin ter language as the default does not prevent a software program from sending print jobs that use another printer languag e. Job Waiting On Off Sp[...]
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Page 218
Use To Resource S ave On Off Specify how the printer handl es temporary downloads, such as fonts and macros stored in the RAM, when the printer rece ives a job that requi res more memory than is availabl e. Notes: • Off is the factory default setting. This sets the printer to retain the downlo ads only until memory i s needed. Downloads are delet[...]
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Page 219
Use To Coll ate 1,1, 1 ‑ 2,2,2 1,2, 3 ‑ 1,2,3 Stack the pages of a print job in seque nce when printing multiple copies. Notes: • “1,2,3 ‑ 1,2 ,3” is the f actor y defa ult sett ing. • On stacks the print job in sequ ence. Separator Sh eets Off Between Copies Between Jobs Between Pages Specify whether blank separator sheets a re inser[...]
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Page 220
Use To Staple Jo b Off On Specify wh ether p rinted ou tput is stapled. Notes: • Off is the fac tory d efaul t setti ng. • This menu item appears only when a s upported staple fi nisher is installed. Run Stapler Test Print a repor t that confirms that the staple fin isher is func tioning properly. Note: This menu item appears only when a suppor[...]
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Page 221
Menu item Description Pixel Boost Off Fonts Horizontally Vertic ally Both directions Isolated Adjusts pixels to print a sharper image. Note: Off is the factor y default setting . Toner Darkness 1–10 Lightens or darkens the print Notes: • 8 is t he factor y defaul t setting. • Selecting a smaller number can hel p conserve toner. Enhance Fine L[...]
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Page 222
Use To Job Accounting Log Off On Set the scanner to create a log of the print jobs it recei ves. Note: Off i s th e factory def ault setti ng. Job Accounting Utilities Print and delete log fi les or export them to a flash drive. Accounting Log Frequency Weekly Monthly Determine h ow often a log fi le is create d. Note: Monthly is the factor y defau[...]
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Page 223
Use To Log Fi le Pref ix Specify the prefix you want for the log file name. Note: The current host name defined in the TCP/IP menu is used as the default log file pre fix. Utilities menu Menu item Description Remove Held Jobs Con fid ent ial Held Not Restored All Removes confidential and held jobs fr om the scanner hard disk Notes: • Selecting a [...]
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Page 224
XPS menu Use To Print Error Pages Off On Print a page containing informati on on erro rs, includi ng XML markup e rrors. Note : Of f is the fa ctory def ault se tting. PDF menu Use To Scale t o Fit Yes No Scale page content to fit the sel ected paper size. Note : No is the factory default setting. Annotations Do Not Print Print Print annotati ons i[...]
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PCL E mul me nu Use To Font Source Resid en t Disk Downlo ad Flash All Specify the set of fonts used by the Font Name menu. Note s: • “Resident” is the factor y default se tting. This shows the factory d efault set of fonts downloaded in the RAM. • “Flash” and “Disk” settings show all fonts resident in that option. • The flash opt[...]
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Use To PCL Emulation Settings Lines per Pa ge 1–255 Specify the number of lines that pri nt on each page. Note s: • 60 is the U.S. factory default setting. 64 is the inter national factory default setting. • The scanner sets the amount of space between each li ne based on the Lines per Page, Paper Size, and Orient ation s ettings. Sele ct the[...]
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Use To Tray Renumber View Fact ory Defau lts MPF D efa ult = 8 T1 Default = 1 T1 Default = 4 T1 Default = 5 T1 Default = 20 T1 Default = 21 Env Default = 6 MPap er D efau lt = 2 MEnv Defa ult = 3 Display the factory d efault setting a ssigned to each tray or feeder. Tray Renumber Restor e De fault s Yes No Restore all tray an d feeder assignments t[...]
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Use To Font S ize 1–25 5 pt Set the default font size for HTML documents. Note s: • 12 pt is the factory default setting. • Font size can be increased in 1 ‑ point inc rements. Scale 1–40 0% Scale the default font for HTML documents. Note s: • 100% i s the f actory d efa ult sett ing. • Scaling can be incr eased in 1% inc rements. Ori[...]
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Use To Orientation Portrai t Landscape Reverse Por trait Reverse Landscape Set the image orientatio n. Note: Portr ait is the fa ctor y defau lt set ti ng. Help menu The Help menu consists of a series of Help pages that are stored in the scanner as PDF files. They contain information about u sing t he scan ner an d perform ing variou s task s, incl[...]
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Saving money and the environment Lexmark is co mmitted to environ mental s ustainabi lity and is cont inually im proving its pri nters to r educe their impact on the environment. We design with the environment in mind, engineer ou r packaging to redu ce materials, and provide coll ecti on and recy cling pr ogra ms. Fo r more infor mati on, see: •[...]
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Check your first d raft for a ccuracy Before prin ting or maki ng multip le copi es of a do cument: • Use th e prev iew f eatu re t o see ho w th e docu ment look s like bef ore yo u pri nt it . • Print o ne copy o f the do cument to che ck its co ntent and forma t for accuracy. Avoid paper jams Correctl y set the pap er type and size to avoi d[...]
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Use To On Reduce printer noise. Note s: • Print jobs are processed at a reduced speed . • Printer engine motors do not start until a docu ment is ready to print. There will be a short delay before the first page is pri nted. Off Use fac tory defau lt se tti ngs. Note : This setting supports the performance specifi cations of the printer . 3 Cli[...]
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Adjusting the brightnes s of the di splay To save ener gy, or i f you have t rouble reading your disp lay, then adjust t he bright ness of the di splay. Available sett ings ran ge from 20–100. The factory d efault sett ing is 100. Using the Embedded Web Server 1 Type th e scanner IP a ddress o r host name in the addr ess field of your Web b rowse[...]
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Recycling Lexmark packaging Lexmark cont inually s trives to m inimize pac kaging. Less pac kaging helps to ensure th at Lexmark p rinters a re transpo rted in the most efficient and environmentally sensitiv e manner and that there is less packaging to dispose of. These efficiencies result in fewer greenhouse emissions, energy sav ings, and natur a[...]
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Securin g the printer Statement of Volatility Your sca nner con tains various types o f memor y that ar e capabl e of sto ring dev ice and networ k set tings, in formati on from embedded solutions, and user data. The followin g ar e the types of memory and the types of data they store: • Volatile me mory —Your device util izes st andard Random [...]
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Erasing non ‑ volat il e memo ry • Indi vidua l setti ngs, dev ice and ne twork settin gs, secur ity se ttings, and em bedded so luti ons —Erase informa tion and sett ings by selecting Wipe All Setting s in the Config uration menu . • Fax da ta —Erase fax set tings and data by sel ecting W ipe All Setting s in th e Conf igurati on me nu. [...]
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Configurin g scanner ha rd disk encryption Enable hard disk encryption to prevent loss of sensitive dat a in the event the scanner or its h ard disk is stol en. Using the Embedded Web Server 1 Open a Web browser, and then typ e the scanner IP address in the addres s field. Notes: • View the scanner IP address on th e scanner home screen. The IP a[...]
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Finding printer secu rity in forma tion In high-sec urity enviro nments , it may be necessa ry to take a dditio nal ste ps to ma ke sure t hat conf identi al data s tored in the pri nter ca nnot be a ccess ed by un authori zed pers ons. For more informa tio n, visit the Lexm ark secu rity W eb pag e . You can also see the Embedde d Web Ser ver — [...]
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Maintaining the scanner and the printer Peri odical ly, certain tasks are re quired to maint ain o ptimum p rint qu ality. Cleaning the printer Note: You m ay nee d to perfor m th is tas k aft er e very few m onth s. Warn ing —Pot ent ial D amag e: D amage t o the p rinter caused by impr oper han dling is not covere d by the printe r warranty. 1 [...]
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Cleaning the s canner glass Clean th e scanner gl ass if you encounte r pri nt qualit y problem s, such a s streaks on copie d or s canned images. 1 Slight ly damp en a so ft, lint -free c loth or paper to wel with water. 2 Open t he sc anner cover. 1 White underside of the scanner cover 2 Scanner glass 3 Wipe the sca nner gla ss unt il it is cl ea[...]
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3 Wipe the upper and lowe r ADF g lass u ntil the y are c lean and dry. 4 Clos e th e ADF cov er. Cleaning the A DF parts Clean the ADF parts periodically to ensure the ADF feed s paper pro perly. Resid ue on t he ADF pa rts may ca use sc an quality is sues a nd false paper ja m mess ages. When clea ning ADF p arts, use the clea ning kit t hat came[...]
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3 Open t he A DF c over. 4 Using the clea ning c loth, wipe the roller s in t he uppe r port ion of the ADF until all res idue is remo ved. 1 Two rollers that do not rotate f reely 2 Six ro llers that rotate f reely Maintai ning t he scanner and the pr inter 242[...]
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a To cle an the roll ers th at do not r otate freel y, pu sh ea ch roll er i nward, rota te it, the n wipe it with the clean ing cloth. b To clean the rollers that rotate freely, wipe the rollers until all residue is removed. Maintai ning t he scanner and the pr inter 243[...]
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5 Using the clea ning c loth, wipe the rol lers i n the lowe r portio n of the ADF unt il all residue is rem oved. 1 Six rollers that do not rotate f reely 2 Six ro llers that rotate f reely a To cl ean th e rolle rs th at do not r otate fr eely, manual ly rota te t he las t rolle r tow ard th e ADF en tran ce. Thi s will repo sition th e other rol[...]
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b To clean the rollers that rotate freely, wipe the rollers until all residue is removed. 6 Wai t for 3 minu tes to let the roll ers dry. Cleaning the to uch screen Clean th e scanne r to uch sc reen r egular ly to re move fi ngerpr ints an d smu dges. 1 Make s ure the scann er is t urned of f and unplug ged f rom th e wall ou tlet. CAUTION —SHOC[...]
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Emptying the hole punch box 1 Pull out the hole punc h box. 2 Empt y t he con tai ner . 3 Insert the emp tied hole pu nch bo x back i nto the fi nisher un til it clicks into p lac e. Storing supplies Choose a cool , cle an stor age are a for the printe r supp lies. Store supplie s rig ht side up in th eir ori ginal packin g until you are ready to u[...]
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Checki ng the status of parts and sup plies from the Embedde d Web Serv er Note: Make sure the computer and the scanner are connected to the same network. 1 Open a Web browser, and then typ e the scanner IP address in the addres s field. Notes: • View the scanner IP address on th e scanner home screen. The IP address appears as four sets of numb [...]
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Part name Part number ADF f eed roll er cle aning clot h 16J 0900 Ordering a separator pad When Replace separator pad appears on the dis play, o rder a separ ator pa d. Part name Part number Separ ato r pad 40X 6447 Ordering prin ter s uppli es Ordering toner cartridges Notes: • Estimated cartridg e yield is ba sed on the ISO/I EC 19752 st andard[...]
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Item Return Program cartridge For Africa, Middle East, Central Eastern Europe, and Comm onwealth of Independent States Toner Cartridg e 525 High Yiel d Toner Cartridg e 525H Extra High Yield Toner Cart ridge 525X* * This toner cartridge is supported only i n the MS711, MS811n, MS811dn, and MS812dn printer models. For more inform ation on countri es[...]
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Lexmark Return Program fuser maintenance kits and part numbers for MS71x Fuser mai ntenance ki t type Part number Type 11, 11 0–120 V 40X853 0 Type 13, 22 0–240 V 40X853 1 Type 15, 10 0V 40X8532 Lexmark regular fuser maintenance kits and p art numbers for MS810n, MS81 0dn, MS811, and MS812d n Fuser mainte nance kit type Part number Typ e 05 40 [...]
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Replacing supplies Replacing the separator pad 1 Turn the prin ter o ff, and th en ope n the ADF c over . 2 Remove the sep arator pa d. 3 Unpack the ne w separat or pad, a nd the n inst all it i n the s canner. Maintai ning t he scanner and the pr inter 251[...]
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4 Clos e th e ADF cov er. 5 Disp ose of the old sepa rato r pa d. Replacing the toner cartridge 1 Lift the front cover, and th en pull down the multipurpose feeder door . Maintai ning t he scanner and the pr inter 252[...]
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2 Pull the cartridge out of t he printer using the handle. 3 Unpack the n ew tone r cartridge, then r emove th e packin g materi al, an d the n shak e th e cartri dge to red istr ibute the toner . 4 Insert th e ton er cartridg e into th e prin ter by ali gning the side rails of the cart ridge with the arrow s on th e side rai ls insi de the pr inte[...]
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5 Close the multipurpose feeder door and the front cover. Replacing the i maging un it 1 Lift the front cover, and th en pull down the multipurpose feeder door . Maintai ning t he scanner and the pr inter 254[...]
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2 Pull the cartridge out of t he printer using the handle. 3 Pull the im aging uni t out of the print er us ing th e handle. 4 Unpack the new imag ing un it, and th en remove all packing materia ls. Warning—Pote ntial Damage : Do not ex pose the ima ging u nit to di rect light for mor e than 10 minut es. Extended exposur e to li ght may ca use pr[...]
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5 Shake th e new imag ing unit . 6 Inser t th e imagi ng unit into th e pri nter b y ali gning the arro ws on t he si de rail s of the i ma ging unit with th e arro ws on the si de rail s insid e the pr inte r. 7 Insert th e ton er cartridg e into th e prin ter by ali gning the side rails of the cart ridge with the arrow s on th e side rai ls insi [...]
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8 Close the multipurpose feeder door and the front cover. Replacing a staple cartridge 1 Open the stap ler door. 2 Pull down the latch of the staple cartridge holder, and th en pull the holder out of the finish er. Maintai ning t he scanner and the pr inter 257[...]
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3 Squeeze both s ides of th e empty staple cas e with your finger s, and then remov e the staple case from the cartridg e. 1 1 2 4 Insert the fro nt side of the n ew staple case into the s taple cartridge, and t hen push the rear side into the cartridge. 1 2 5 Push the st aple cartridge into the finish er until it cli cks into pla ce. 6 Clos e th e[...]
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Moving the scanner to another location Warn ing —Pot ent ial D amag e: Damage to the scann er cau sed by impr ope r movin g is not c over ed by th e sca nner warranty. CAUTION—PO TENTIAL IN JURY: Follow these gu idelin es to av oid pers onal inju ry or sc anner d amage: • Make sur e your f ingers a re not un der th e scanne r whe n you set i [...]
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Moving the printer Before moving the pri nter CAUTION—PO TENTIAL IN JURY: Befo re moving the print er, fol low these g uidelines t o avoid per sonal injur y or printer damage : • Turn off the printer , and then unplug the power cord from the electrical outlet. • Discon nect a ll cords and cables from the pri nter. • If two or more op tional[...]
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• Use the handholds l ocated on bo th sid es of the pr inter to li ft it . • Make s ure your fingers a re not under the pr inter when you set it down. • Make sure there is adeq uate clearance around the pr inter. • Use only the po wer cor d pr ovide d with this p roduc t or t he man ufact urer 's a uthoriz ed re plac ement . Warn ing ?[...]
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Managing the scanner and the printer Finding adva nced networking and ad ministrator in formation This chapt er co vers ba sic adm inis trative suppor t ta sks using the Em bedded W eb Serv er. For more ad vanc ed syst em suppor t tasks , see t he Networking Guide on the Softwa re and Docum entation CD or the Embe dded Web Se rv er — Security : A[...]
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If you do not kno w the IP address or host name of t he scan ner, th en you can: • View the information on t he scanner control panel home screen, or in the TCP/IP section under the Networ ks/Por ts men u. • Print a netw ork setu p pag e or me nu se ttings page and locat e the infor mati on in the TCP/IP secti on. 2 Click Report s , and then c [...]
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Restoring factory d efault se ttings If you want to ret ain a lis t of the cur rent menu se ttings for re ferenc e, th en print a m enu s etting s page bef ore restori ng the factory default set tings. Warn ing —Pot ent ial D amag e: Restoring fac tory defau lts return s most pri nter sett ings to the origin al facto ry default setting s. Exc ept[...]
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Clearin g jams Careful ly select paper and spec ialty media and lo ad them pr operly to avoid most jam s. If jam s occur, then fo llow th e steps outl ined in t his c hapte r. Note: Jam Reco very is set to Au to by d efault. The prin ter re prints jammed pag es unle ss the mem ory requi red to hold the pages is needed for other printer tasks. Avoid[...]
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• Do not slide the p aper in to th e tray. Loa d paper as shown in the illu stra tion. • Make sure the guides in t he tray or the multipurpose feeder are prop erly positioned and are not pressing tight ly agains t the p aper o r env elope s. • Push th e tray firm ly into the prin ter aft er loadin g paper. • If you a re load ing pre punched[...]
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• If pape r ne eds to be retur ned t o the m ailbo x bin, t hen inse rt th e pap er under the b in arm, and t hen push the pa per all the wa y back. 1 2 Note: If the pa per is no t under t he bin ar m, th en a jam occ urs due to an o verfille d bin. Use recommended paper • Use onl y recomme nded pap er or specia lty med ia. • Do not lo ad wri[...]
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2 3 4 5 6 7 8 9 11 1 10 Jam location Printer messa ge What to do 1 Staple f inisher [x] ‑ page jam, remove paper, open stapler door. Leave pape r in bin. [4 55–45 7] Remove paper from the stapler bin, open the stapler door, then remove the staple cartridge, and then r emove the jammed staples. 2 Standard b in [x] ‑ page jam, remove sta nda rd[...]
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Jam location Printer messa ge What to do 3 Inside the pr inter [x] ‑ page jam, li ft front cover to remove cartri dge. [2 00– 201] Open the front cover and the multipurpose feeder, then remove the toner c artridge and the imagi ng unit, and then remove the jammed paper. 4 Multipurpose feeder [x] ‑ page jam, clear manua l feeder. [250] Remove [...]
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[x] ‑ page jam, lif t fron t cover to rem ove cartrid ge. [20 0–201] CAUTION —HOT SURFA CE: The inside of the pr inter m ight be hot. To r educe t he ris k of injur y from a h ot component, allow the s urface to cool before touching. 1 Lift the front cover, and th en pull down the multipurpose feeder door . 2 Lift the green handle, and then p[...]
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5 Place th e imaging unit aside on a fla t, smooth surface. Warning—Pote ntial Damage : Do not ex pose the ima ging u nit to di rect light for mor e than 10 minut es. Extended exposur e to li ght may ca use pri nt qua lity proble ms. 6 Pul l the j ammed pape r gen tly to the rig ht, and the n rem ove it from the printe r. Note: M ake sure all pap[...]
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Page 272
9 Close the multipurpose feeder door and the front cover. 10 From the sc anner contro l panel, touch Done to clear the message an d continue printing. [x] ‑ page jam, open upper rear door. [202] CAUTION —HOT SURFA CE: The inside of the pr inter m ight be hot. To r educe t he ris k of injur y from a h ot component, allow the s urface to cool bef[...]
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3 Clos e th e re ar d oor . 4 From the sc anner contro l panel, touch Done to clear the message an d continue printing. [x] ‑ page jam, open upper and lo wer rear door. [231–234] CAUTION —HOT SURFA CE: The inside of the pr inter m ight be hot. To r educe t he ris k of injur y from a h ot component, allow the s urface to cool before touching. [...]
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3 Clos e th e re ar d oor . 4 Push th e back of th e standa rd tray. 5 Press do wn the r ear duplex flap , then fir mly grasp t he jamm ed paper , and t hen gent ly pull ou t the p aper. Note: M ake sure all paper fragmen ts are re moved. Clearing jams 274[...]
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1 2 6 Inser t t he stand ard tray. 7 From the sc anner contro l panel, touch Done to clear the message an d continue printing. [x] ‑ page jam, re move sta ndard bin jam. [ 203] 1 Firmly gr asp the jamm ed paper on each si de, a nd then gently pull it out . Note: M ake sure all paper fragmen ts are re moved. 2 From the sc anner contro l panel, tou[...]
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1 2 3 2 Push down the front dupl ex flap, then firmly grasp the jammed paper, and then gently pull the pape r to the right and out of the pri nter. Note: M ake sure all paper fragmen ts are re moved. 2 1 3 Ins ert the tra y. 4 From the sc anner contro l panel, touch Done to clear the message an d continue printing. Clearing jams 276[...]
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Page 277
[x] ‑ page jam, open tray [x]. [24x] 1 Check which tray i s indicat ed on the printer display, and th en pull the t ray. 2 Firmly gr asp the jamm ed paper on each si de, a nd then gently pull it out . Note: M ake sure all paper fragmen ts are re moved. 3 Ins ert the tra y. 4 From the sc anner contro l panel, touch Done to clear the message an d c[...]
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[x] ‑ page jam, clear ma nual feeder. [250] 1 From th e mu ltipurpo se fe eder, fir mly gras p the ja mmed p aper o n each side , and the n gent ly pull it out. Note: M ake sure all paper fragmen ts are re moved. 2 Flex the sheets ba ck and forth to loosen the m, and then fan them. Do not fold or crease the pa per. Straighten the edges on a level[...]
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4 Sli de the pape r gui de unti l it r ests l igh tly ag ainst the edge o f th e pape r. 5 From the sc anner contro l panel, touch Done to clear the message an d continue printing. [x] ‑ page jam, remove pa per, open mailbo x rear door. L eave paper in bin. [41y.xx] 1 Open th e mailbo x rear door . 2 Firmly gr asp the jamm ed paper on each si de,[...]
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3 Clos e the mailb ox rear d oor. 4 If the jam is in the mailbox bin, then firmly grasp the jammed paper, and then gently pull it out. Notes: • Make sur e all pap er f ragment s are r emoved. • When us ing A4 ‑ , foli o ‑ , or legal ‑ size pape r, make s ure to adjus t the bin ex tender so that th e paper en ters the bin properly. Clearin[...]
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5 From the sc anner contro l panel, touch Done to clear the message an d continue printing. [x] ‑ page jam, remove paper, ope n finisher rear d oor. Leave paper in bin. [451] 1 Open the s taple finisher rear d oor. 2 Firmly gr asp the jamm ed paper on each si de, a nd then gently pull it out . Note: M ake sure all paper fragmen ts are re moved. C[...]
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Page 282
3 Clos e th e stapl e fi nish er re ar d oor. 4 From the sc anner contro l panel, touch Done to clear the message an d continue printing. [x] ‑ page jam, remove paper, ope n stapler door. Lea ve paper in bin. [455 –457] 1 From th e stapl er bin, fir mly gras p the ja mmed pa per on e ach si de, and the n gently pu ll it o ut. Note: M ake sure a[...]
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2 Open the stap ler door. 3 Pull do wn the latch o f the st aple cartri dge holder, a nd then pull ou t the holde r from the pr inter. 4 Use the meta l tab to lift th e stapl e guard, and th en remove a ny loose sta ples. Clearing jams 283[...]
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5 Press do wn the staple g uard until it cl ick s into p lac e. 6 Press the st aple s agai nst the meta l brac ket. Note: If the staples are at the rear of the cartridge, then shake the cartridge downward to bring the st aples near the meta l bracke t. Clearing jams 284[...]
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7 Push the cartridg e holder firmly back into the st apler unit until the cartridge holder clic ks into place. 8 Clos e th e stapl er door . 9 From the sc anner contro l panel, touch Done to clear the message an d continue printing. Clearing jams 285[...]
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[x] ‑ page jam, remove paper, ope n expander rear d oor. Leave paper in bin. [43y.xx] 1 Open the o utput expa nder rear d oor. 2 Firmly gr asp the jamm ed paper on each si de, a nd then gently pull it out . Note: M ake sure all paper fragmen ts are re moved. 3 Clos e the outpu t expa nder rear do or. 4 From the sc anner contro l panel, touch Done[...]
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Page 287
[x] ‑ page jam, open automatic feeder top cover [28y.xx] 1 Remove all orig inal do cume nts from the ADF tr ay. Note: The message is cleared when the pages are removed fro m the ADF tray. 2 Open t he A DF c over. 3 Firmly gr asp the jamm ed paper on each si de, a nd then gently pull it out . Note: M ake sure all paper fragmen ts are re moved. 4 C[...]
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Troubleshooting For info rmatio n on con necting the sca nner an d the p rinter, see “Co nnectin g the sc anne r and t he print er” on pa ge 29 . The indicator light is blin king The indi cator l ight b links re d until yo u set up fax and e ‑ mail. To disable the blinking light, follow these steps: Note: Before comp leting th ese instru ctio[...]
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Cartridge nearly low [88.xy] If nece ssary, to uch Continue on the scan ner cont rol panel t o clear the me ssage an d cont inue pr inti ng. Cartridge very low, [x] estimated pages remain [88.xy] You ma y need to r eplace the ton er cart ridge very soon. Fo r more i nformat ion, see the “Replaci ng supp lies” sect ion of the User’s G uide . I[...]
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Page 290
Che ck t ray [x ] con nec tio n Try on e or more of the follo wing: • Turn off th e printer , and then turn it back on . If the er ror o ccurs a sec ond time , then: 1 Turn off the pr inter and the scanne r. 2 Unplug the power cord from the electrical outlet. 3 Remov e the indicat ed tr ay. 4 Reattach the tray. 5 Connect t he power cord to a prop[...]
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Page 291
Close top access cover Close the printer to p access cover to clear the message. Compl ex page, some d ata may not have printed [39] Try on e or more of the follo wing: • From the sc anner contro l panel, touch Continue to ignor e the me ssage an d cont inue p rinting . • Cancel current print jo b. • Install addit ional printer memo ry. Confi[...]
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Page 292
Disk must be form atted for use in this device From the scanne r cont rol panel, t ouch F ormat disk to format t he sca nner ha rd di sk and to clea r the m essag e. Note: Formatt ing d eletes all th e files stored o n the s canner hard di sk. Disk n ear fu ll. S ecurel y clea ring di sk sp ace. Try on e or more of the follo wing: • Touch Continu[...]
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Page 293
Fax Stat ion N ame not s et up. Co ntact system ad minis trator. Try either of the following: • From the sc anner contro l panel, touch Continue to clear the m essage. • Comple te the Anal og Fax s etup . If the mess age appe ars aga in after complet ing the setup, then co ntact your syst em suppor t per son. Fax Station Nu mber not set up. Con[...]
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Page 294
Incorrect paper size, op en [paper source ] [34] Try on e or more of the follo wing: • Load th e corr ect s ize and typ e of p aper in the tray, a nd then spe cify the pa per si ze and paper type in t he Paper menu on the scanner con trol pa nel. • Make s ure t he cor rect p aper s ize and typ e are sp ecifi ed in the Pr int Pro perti es or in [...]
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Page 295
Install Tray [x] Try on e or more of the follo wing: • Install the specif ied t ray: 1 Turn off the pr inter and the scanne r. 2 Unplug the power cord from the electrical outlet. 3 Install the specif ied tray. 4 Connect t he power cord to a properly grounded el ectrical o utlet. 5 Turn on the print er and th e scanner. • Cancel the print job. ?[...]
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Page 296
Load [paper so urce] with [paper typ e] [paper size] [paper ori entation] Try on e or more of the follo wing: • Load the indicated tray or feeder with the correct size and t ype of paper. • To use the tray or feeder with the corr ect size and type of paper , touch Finish ed l oadin g pape r on the scan ner cont rol pa nel. Note: If the scanner [...]
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Page 297
Load Manual Feeder wi th [custom string] [p aper orientation] Try on e or more of the follo wing: • Load the feeder with the correct size and typ e of paper. • From the scan ner cont rol p anel, tou ch Prompt each page, pa per loa ded or D o not prom pt, pa per lo aded to clear the m essage and co ntinue printin g. • From the sc anner contro [...]
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Page 298
Mainte nance kit lo w [80.xy ] You may n eed to ord er a maint enance k it. For mo re inform ation , visit the L exmark Web site at http: //sup port. lexmark .com or co ntact custom er su pport , and the n rep ort th e mes sage. If nece ssary, t ouch Cont inu e to clea r th e messag e and co ntinu e prin ting. Mainte nance kit nea rly low [80.xy] F[...]
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Non ‑ Lexmark [supply ty pe], see Use r’s Guid e [33.xy] Note: The sup ply type c an be a t oner ca rtridg e or th e imagi ng uni t. The pr int er has d etec ted a non ‑ Lexmark supply or part insta lled in the p rinter. Your Lex mark printer is design ed to funct ion be st w ith ge nuine Lexmar k supplie s and part s. Use o f thir d-party su[...]
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Page 300
Printer had to restart. Last jo b may be incomplete. From the scanne r cont rol panel, t ouch Continue to clear the me ssage and conti nue pr inting. For more in formation , visit http:/ /suppo rt.le xmark .com or cont act cu stome r suppo rt. Reattach bin [x] Try on e or more of the follo wing: • Turn of f the p rint er and the scanner , and t h[...]
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5 Connect the power cord of t he printer to a properly gro unded electrical outlet. 6 Turn on the print er and th e scanner. From the sc anner contro l panel, touch Continue to clear the me ssage and p rint without using the ind ica ted bin s. Reinstall missing or unresp onsive cartrid ge [31.xy] Try on e or more of the follo wing: • Check if the[...]
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Page 302
Remove pape r from bin [x] Remove the pap er from t he speci fied bi n. The prin ter a utomat ically s enses pa per rem oval a nd resum es prin ting. If removing the paper does not clear the message, then to uch Contin ue . Remove paper from [li nked se t bin name] Remov e paper from the spec ified bin. The printe r auto mati cally d etect s paper [...]
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Region number Region 5 Africa, Middle East, rest of Europe 9I n v a l i d Notes: • The x and y values are the .xy of the erro r code s how n on the s can ner con trol pa nel . • The x and y values m ust matc h for print ing to c ontinue. Replac e imaging unit, 0 es tima ted pages remain [8 4.xy] Replace the im aging un it to clear t he mess age[...]
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Replace mi ssing fuse r [31.xy] 1 Install the missing fuser . For more information , see the instruction sheet th at came with the replacemen t part. 2 From the sc anner contro l panel, touch Continue to clear the m essage. Replace roller ki t [81.xy] Try on e or more of the follo wing: • Replace the roller kit. For more informat ion, see the ins[...]
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Page 305
Restore he ld jobs? Try on e or more of the follo wing: • From the sc anner contro l panel, touch Restore to resto re all h eld jobs s tored in the sca nner ha rd di sk. • From the sc anner contro l panel, touch Do not re store if you do not wan t to restor e any of t he prin t jobs. Scan docu ment too long The scan job excee ds the m aximu m n[...]
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Scanner locked, releas e lock under scan ner 1 Unlock the scan bar. 2 Touch Continue to clear the mess age and conti nue sca nning. Scanner mainte nance re quired soon , use ADF Kit [8 0] Contact custom er sup port, a nd then report the mes sage. The prin ter is schedu led for mainte nance. Serial option [x] error [54] Try on e or more of the follo[...]
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Note: Held jobs that a re not re stored remain in the s canner hard disk a nd are i naccess ible. Standard network software error [54] Try on e or more of the follo wing: • From the sc anner contro l panel, touch Continue to continue printin g. • Unplug the rou ter, then wait for 30 second s, and then pl ug it back again. • Turn of f the s ca[...]
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Page 308
Too many flash opti ons in stalled [58] 1 Turn off th e printer . 2 Unplug the power cord fro m the electrical outlet. 3 Remove the extra flash memo ry. 4 Connect the power cord to a properly gro unded electrical outlet. 5 Turn the pr inter back o n. Too many trays attached [58] 1 Turn off th e printer . 2 Unplug the power cord fro m the electrical[...]
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Page 309
4 Connect the power cord to a properly gro unded electrical outlet. 5 Turn on the scann er. USB po rt [x] di sabled [5 6] From the scanne r cont rol panel, t ouch Continue to clear the message. Notes: • The sc anne r disc ards any dat a recei ved th roug h the US B port. • Make su re the US B Buffe r men u is no t set t o Disa bled. Weblink se [...]
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Page 310
Action Yes No Step 4 Check other electrical equipment plugged into the electrical outlet. Do the other electri cal equipment work? Unplug the other electrical equipment, and then turn on the printer. If the prin ter does not work, then reconnect the other electrical equipment. Go to step 5. Step 5 Check if the cables connecting the printer and the [...]
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Page 311
Action Yes No Step 11 Check the installed printer dri ver. Is the correct printer driver ins talled? Go to step 12. Install the co rrect printer driver. Step 12 Turn off the pr inter, then wai t for abou t 10 seconds, and then turn it back on. Is the printer working? The pr oble m is so lve d. Contact custome r support . Scanner display is blank Ac[...]
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Page 312
Action Yes No Step 3 Print a menu setting s page, and then check to see if the internal option is listed in the I nstalled Features list. Is the USB or pa rallel interf ace card list ed in the Install ed Features list? Go to step 4. Re install the internal option. Step 4 a Check if the internal opti on is selected. It may be necessary to manuall y [...]
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Page 313
Action Yes No Step 2 Check the cable and the ISP connect ion. a Use the correct cabl e, and then make sure it is securely connec ted to the ISP. b Check if the ISP solution interfac e cable is securely connected into the receptacle of the controll er board. Note: The ISP solution interfac e cable and the receptac le on the controller boar d are col[...]
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Page 314
Action Yes No Step 4 Check if the tray is available in the printer driver. Note: If necessary, manual ly add the tray in the printer driver to ma ke it available for pr int jobs. For more information, see “A dding available options in the print dri ver” on page 56 . Is the tray available in the printer driver? The pr oble m is so lve d. Contact[...]
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Page 315
Paper frequently jams Action Yes No Step 1 a Pull out the tray, and then do on e or more of the following: • Make sure pape r lies flat in the tray. • Check if the paper size indicators on the paper guides are aligned with the paper size i ndicators on the t ray. • Check if the paper guides are aligned against the edges of the paper. • Make[...]
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Page 316
Solving print problems Printing problems Confidential and other held jobs do not print Note: Confiden tial, V erify, Reser ve, and Repeat pr int jobs may be delete d if th e prin ter re quires extra m emory t o process ad ditio nal held jobs. Action Yes No Step 1 Open the held jobs folder on the scanner di splay, and then verify that yo ur print jo[...]
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Page 317
Envelope seals when printing Action Yes No a Use envelopes that have been stored in a dry environment. Note: Printi ng on envelopes with high moisture content can seal the flaps. b Resend the print job. Does the envelope sea l when printing? Contact customer support . The pr ob lem is s olve d. Error mes sage about re ading the flash driv e appears[...]
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Page 318
Incor rect chara cters print Action Yes No Step 1 Make sure the printer is not in Hex Trace mod e. Note: If Read y Hex appears on th e scanner display, then turn of f the printer, and then turn it bac k on to deactivate Hex Trace mo de. Is the printer in Hex Trace mode? Deactivate Hex Trace mode. Go to step 2. Step 2 a From the scanner control pan [...]
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Page 319
Large jobs do not collate Action Yes No Step 1 a From the Finishing menu on the scan ner control panel, set Collate to (1,2,3) (1,2,3). b Resend the print job. Did the job print and col late correctly? The p rob lem is s olve d. Go to s tep 2. Step 2 a From the printer software, set Coll ate to (1,2,3) (1,2,3). Note: Setting Collate to (1,1, 1) (2,[...]
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Page 320
Action Yes No Step 1 a Mak e sur e the siz e of the pape r lo ad ed in th e tr ay ma tch es th e fu ser type. Note: Use a 110-volt fuser for prin ting on letter-size paper and a 220-volt fuse r for pr inting on A 4 ‑ si ze p a per . b Resend the print job. Does the print speed in crease? The p rob lem is s olve d. Go to s tep 2. Step 2 a Replace [...]
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Page 321
Action Yes No Step 4 a Check if the ports (USB, ser ial, or Ethernet) are working and i f the cables are securel y connected to the computer a nd to the scanner. Note: For more inform ation, see the setup documentation tha t came with the scanner. b Resend the print job. Do the jobs print? The p rob lem is s olve d. Go to s tep 5. Step 5 a Turn off[...]
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Page 322
Action Yes No Step 3 a Remove held jobs stored in the scanner memory. b Resend the print job. Did the print job take longer th an expected? Go t o st ep 4. Th e pr oblem is solv ed. Step 4 a Disable the Pa ge Prot ect feature. From the scanner control pan el, navigate t o: Settings > Gen era l Set tin gs > Print Reco very > Page Protect &g[...]
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Page 323
Action Yes No Step 2 a From the scanner control pan el, set the paper size and paper type in the Paper menu to match the paper load ed in the trays to be linked. Note: The paper size and type must match for tra ys to be linked. b Resend the print job. Do the trays link correctl y? The pr oble m is so lve d. Contact custome r support . Unexpected pa[...]
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Page 324
Action Yes No Step 1 a Print a font sample list to check if the fonts you are using are supported by the printer. 1 From the scanner control pan el, navigate to: > Reports > Prin t Fo nt s 2 Touch PCL Fonts or PostScript Fonts . b Use a font that is supported by the pr inter or install the font that yo u want to use. For more informati on, co[...]
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Page 325
Action Yes No Step 2 From the scanner contr ol panel, set th e paper size and paper type i n the Paper menu to match the paper loaded in the tray. Do the paper size and type match th e paper loaded in the tray? Go to step 3. Do one or more of t he following : • Specify the paper size from the tray settings to match the paper loaded in the tray. ?[...]
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Page 326
Action Yes No Step 2 a Replace the fuser. For more inform ation on installin g the fuser, s ee the instruction sheet that came with t he part. b Resend the print job. Do compressed images still appear? The pr oble m is so lve d. Contact custome r support . Gray background o n prints ABCDE ABCDE ABCDE Leading edge Trailing edge Action Yes No Step 1 [...]
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Page 327
Horizontal voids appear on prints Leading edge Trailing edge Action Yes No Step 1 a Make sure your sof tware progra m is using a corre ct fill pattern. b Resend the print job. Do horizontal voids app ear on prints? Go t o st ep 2. Th e pr oblem is solv ed. Step 2 a Load the specifie d tray or feeder with a recommended type of pap er. b Resend the p[...]
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Page 328
Incorrect margins on prints ABCD ABCD ABCD Action Yes No Step 1 a Move the width and lengt h guides in the tray to the correc t positions for the paper size loaded. b Resend the print job. Are the margins co rrect? The p rob lem is s olve d. Go to s tep 2. Step 2 From the scanner contr ol panel, set the pa per size in the Paper menu to match the pa[...]
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Page 329
Paper curl Action Yes No Step 1 Move the width and length guides in the tray to the correct position s for the size of the paper loaded. Are the width and length guides positi oned correctly? Go to step 2. Adjust the width and length guide s. Step 2 From the scanner contro l panel, set the paper type and weight in the Paper menu to match the paper [...]
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Page 330
Action Yes No Step 1 a Check if there is packing materia l left on the imaging unit. 1 Remove the toner car tridge, and then the imaging unit. 2 Check if the packi ng materi al is properly remo ved from the imagin g unit. Warn ing— Pot en tia l Dam age: Do not expose the imaging unit to direct light for mor e than 10 minutes. Extended exposu re t[...]
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Page 331
Action Yes No Step 1 a Rein sta ll the imag ing un it. 1 Remove the toner car tridge, and then the imaging unit. Warn ing— Pot en tia l Dam age: Do not expose the imaging unit to direct light for mor e than 10 minutes. Extended exposu re to light may cause print quali ty problems. 2 Install the imag ing unit, and then the c artridge. b Resend the[...]
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Page 332
Action Yes No Step 4 Check if the paper loaded in the tra y has texture or rough finishes. Are you printing on textur ed or rough paper? From th e scanner control panel, set the paper texture in the Paper menu to match the paper loaded in the tray. Go to step 5. Step 5 a Load paper from a fresh pac kage. Note: Paper absorbs moisture due to high hum[...]
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Page 333
Action Yes No Step 2 a From the scanner control panel, se t th e paper type, textur e and weight in the Paper menu to match the paper l oaded in the tray. b Resend the print job. Is the tray set to the type, texture, and weight of the paper load ed? Go to step 3. Do one or more of t he following : • Specify the paper type, texture, and weight fro[...]
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Page 334
Print is too light Action Yes No Step 1 a From the Qualit y menu on the scanner control panel, in crease the toner darkness. Note: 8 is th e factory default setting. b Resend the print job. Is the print still too li ght? Go t o st ep 2. Th e pr oblem is solv ed. Step 2 From the scanner contr ol panel, set the paper type, texture, and weight in the [...]
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Page 335
Action Yes No Step 6 a Redistribute the toner in the imaging unit. 1 Remove the toner car tridge, and then the imaging unit. 2 Firmly shake the imaging uni t. Warn ing— Pot en tia l Dam age: Do not expose the imaging unit to direct light for mor e than 10 minutes. Extended exposu re to light may cause print quali ty problems. 3 Install the imag i[...]
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Page 336
Shadow images appear on prints ABCD ABCD ABCD ABCD Leading edge Trailing edge Action Yes No Step 1 Load paper with the corr ect paper type and weight in the tray. Is paper with the correct pap er type and weight loaded in the tray? Go to step 2. Loa d paper with the correct paper type and weight in the tray. Step 2 From the scanner contro l panel, [...]
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Page 337
Action Yes No Step 1 a Move the width and lengt h guides in the tray to the correc t positions for the size of the paper loaded. b Resend the print job. Is the print still skewed? Go t o st ep 2. Th e pr oblem is solv ed. Step 2 a Check if you are print ing on a paper that is supported by the tray. b Resend the print job. Is the print still skewed?[...]
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Page 338
Action Yes No Step 4 a Rein sta ll the imag ing un it. 1 Remove the toner car tridge, and then the imaging unit. Warn ing— Pot en tia l Dam age: Do not expose the imaging unit to direct light for mor e than 10 minutes. Extended exposu re to light may cause print quali ty problems. 2 Install the imag ing unit, and then the c artridge. b Resend the[...]
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Page 339
Action Yes No Step 3 a Load paper from a fresh pac kage. Note: Paper absorbs moisture due to high humidi ty. Store paper in its original wrap per until you use it. b Resend the print job. Do streaked vertical li nes appear on pr ints? Go t o st ep 4. Th e pr oblem is solv ed. Step 4 a Rein sta ll the imag ing un it. 1 Remove the toner car tridge, a[...]
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Page 340
Action Yes No Step 2 Replace the imaging unit , and then resend the print job. Did the toner fog or bac kground shading disappear from the prints? The pr oble m is so lve d. Contact custome r support . Toner rubs off Leading edge Trailing edge ABC DEF Action Yes No Step 1 From the Paper menu on the scann er control panel, check the paper type and w[...]
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Page 341
Transparency print quality is poor Action Yes No Step 1 From the scanner contr ol panel, set the paper type in the P aper menu to match the paper loaded in the tray. Is the paper type for the tray set to Transparency? Go t o st ep 2. Set the pa per t ype to Transparen cy. Step 2 a Check if you are using a rec ommended type of transparency. b Resend[...]
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Page 342
Action Yes No Step 2 a From the scanner control pan el, set the paper type and weight in the Pa per m enu to ma tc h the pa per loa ded in th e tr ay . b Resend the print job. Do vertical void s appear on prints? Go t o st ep 3. The pr oblem is solv ed. Step 3 Check if you are using a recommend ed type of paper. a Load the specifie d tray or feeder[...]
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Page 343
Solving copy problems Copier do es not respon d Action Yes No Step 1 Check if an error or status message appears on the scanner display. Does an error or status message appear? Clear the erro r or status message. Go to step 2. Step 2 Check if the power cord is plugg ed into the scanner and to a properly grounded electrical outlet. Is the power cord[...]
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Page 344
Action Yes No Step 3 a Specify the paper size. Depending on your operati ng system, speci fy the paper size in Pr inting Prefer ences or the Print dia log. b Resend the copy job. Do copies print properly? The pr oble m is so lve d. Contact custome r support . Poor copy quality Action Yes No Step 1 Check if an error or status message appears on the [...]
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Page 345
Action Yes No Step 7 Check the copy settin gs. From the Copy screen, check if the Content Type and Content Source settings are correct for the doc ument being scanned. Are the Content Type and Content Source settin gs correct for the document being scanned? Go to step 8. Change the Content Type and Content Source settings to match the document bein[...]
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Page 346
Scanner un it does not clo se Action Yes No Check if there are no obstructi ons between the scanner unit and the printer. a Lift the scanner unit. b Remove any obstruction tha t keeps the scanner unit open. c Lower the scanner unit. Did the scanner unit cl ose properly? The pr oble m is so lve d. Contact custome r support . Solving fax problems •[...]
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Page 347
Cann ot se nd or receive a fa x Action Yes No Step 1 Check if an error or status message appears on the display. Is there an error or sta tus message on the display? Clear the erro r or status message. Go to step 2. Step 2 Check if the power cord is plugg ed into the printer and a properly grounded electrical outlet. Is the power cord plugge d into[...]
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Page 348
Action Yes No Step 6 Check if the print er is connected to a n analog phone servic e or the correct digital connec tor. The fax modem is an analog device . Certain devices can be connected to the printer so that digi tal telephone services can be used. • If you are using an ISDN t elephone service, then connect the printer to an analog telephone [...]
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Page 349
Action Yes No Step 10 a Temporarily disable voice mai l service. For mo re informatio n, contact your telephone company. Note: If you want to u se both voice mail and the printer, then consider addi ng a second te lephone lin e for the printer. b Try sending or rec eiving a fax. Can you send or receive a fax? The p rob lem is s olve d. Go to s tep [...]
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Page 350
Can se nd but c anno t receive faxes Action Yes No Step 1 Check the tray or feeder. If empty, then load paper in the tray or feeder. Can you receive faxes? The p rob lem is s olve d. Go to s tep 2. Step 2 Check the ring count delay settings. a Open a Web browser, and then type the scanner IP address in the address field. Notes: • View the scanner[...]
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Page 351
Action Yes No a From the scanner home s creen, navigate to: > Settings > Gen eral Set tings > Run in itia l set up > Yes > Sub mit b Tur n o ff th e prin te r and th e s can ner , an d th en tur n th em b ack on. The “Select your language” sc reen appears on the scanner display. c Select a language, and then touc h . d Select a c[...]
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Page 352
Action Yes No Step 2 Decrease the incoming f ax transmission speed. a Open a Web browser, and then type the scanner IP address in the address field. Notes: • View the scanner IP address on the scan ner home screen. The IP address appears as four sets of numbers separated by period s, such as 123. 123.1 23.123 . • If you are using a pro xy serve[...]
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Page 353
Cann ot sca n from a comput er Action Yes No Step 1 Make sure the scanne r is turned on and that Ready appears on the scanner display before sca nning a job. Does Ready appear before scanning the job? Go to step 4. Go to step 2. Step 2 Turn off th e scanner, th en wait for about 10 s econds , and then turn i t back on. Does Ready appear before scan[...]
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Page 354
Poor scanne d image qu ality Action Yes No Step 1 Check if an error message appears on the scanner display. Is there an error mess age on the scanner display? Clear the erro r message. Go to step 2. Step 2 Check the quality of the ori ginal document. Is the quality of the original document satisfactory ? Go to step 3. In crease the scan resolution [...]
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Page 355
Scan job was n ot successfu l Action Yes No Step 1 Check the cable connections. Make sure the Ethe rnet or USB cable is se curely connec ted to the computer and the pr inter. Are the cables securely connected? Go to step 2. Connect the cabl es properly. Step 2 Check if the file name is already in use. Is the file name already in use? Change the fi [...]
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Page 356
Scanner un it does not clo se Action Yes No Check if there are obstruct ions in the scanner unit. a Lift the scanner unit. b Remove any obstructio n keeping the scanner unit open. c Lower the scanner unit. Did the scanner unit close cor rectly? The pr oble m is so lve d. Contact custome r support . Scan ning take s too lon g or f reezes the co mpu [...]
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Page 357
Action Yes No Step 4 Check if the electrical outl et is turned off by a switch or breaker. Is the electrical outlet turned of f by a switch or breaker? Turn on the switch o r reset the breaker. Go to step 5. Step 5 Check if the scanner is plugged into any sur ge protectors, uninterruptible power supplies, o r extension c ords. Is t he s ca nne r pl[...]
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Page 358
Solving home screen application problems An appl icat ion e rror has occurred Action Yes No Step 1 Check the system log fo r relevant details. a Open a Web browser, and then type the scanner IP address in the address field. If you do not know the IP address of the sca nner, then you can: • View the IP address on the scanner home screen. • Print[...]
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Page 359
Action Yes No Step 2 Check if the scanner and pri nter are turned on and if Ready a ppears on the scanner display. Are the scanner a nd the printer turned on and doe s Ready appear on the scanner display? Go to step 3. Turn on the printer, and then the scanner. Step 3 Check if the network conn ection is working. Is the network connection working ? [...]
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Page 360
Live c hat You c an chat direct ly with a service representative. Th ey can wor k with you to solve your prin ter problem or provide assistance through Assisted Service where the service representative ca n remotely connect to your computer through the Internet to trou bleshoot probl e ms, install updates, or complete other tasks to help you succes[...]
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Page 361
Notices Prod uct i nfor matio n Produc t name: Lexmark MX6500e Machin e type: 4036 Mode l(s): 310 Edition notice February 2014 The foll owing par agraph does n ot apply to any coun try wher e such p rovisio ns are inconsis tent with loca l law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOU T WARRANTY OF ANY KIND, EITHER [...]
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Page 362
Trademarks Lexmark, Lexmar k with diamond design , and MarkV ision are trad emarks of Lexmark Inte rnational, Inc., r egister ed in the United St ates and/or other countries. PrintCrypt ion, ScanBack, a nd St apleSmar t are trade marks of Lexma rk Interna tional, Inc. Mac and the Mac logo are trademarks of Apple In c., registered in the U.S. an d o[...]
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Page 363
Univers Lin otype-Hell AG and/or its subsid iaries All other trademarks are th e property of their res pective owners. Federal Commun ications Com mission (FCC) comp liance information statement This produ ct has been tested and f ound to compl y with the li mits for a Class A digital device , pursuant to Part 15 of the FCC Rules. Oper ation is su [...]
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Page 364
1-meter average sound pressure, dBA MS711) , 56 d BA (MS81 0n, MS 810dn) , 57 dB A (MS8 11n , MS81 1dn ), 58 d BA (MS812dn ) Scanning 45 dBA (mono), 44 dBA (color ) Copying 55 dBA Ready 36 dB A Values are subject t o change. See www .lexmark .com for curren t values. Waste from Electrical and Electronic Equipment (WEEE) directive The WEEE log o sig[...]
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Page 365
Laser notice The printer is certified in the U.S. to conform to th e requirements of DHHS 21 CFR Chapter I, Subchap ter J for Class I (1) las er produc ts, and elsewh ere is ce rtifi ed as a Class I la ser pro duct c onformi ng to the req uiremen ts of IEC 6 0825-1 . Class I la ser product s are no t consid ered to be h azardous. Th e printer conta[...]
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Page 366
Mode Description Power consumption (Watts) Copy The pro duct is generating har d ‑ copy ou tp ut f rom har d ‑ co py original docum ents. NA Scan The product is scanni ng hard ‑ co py documents. 70 W Ready The product is waiting for a pri nt job. 40 W Sleep Mode The product is in a high ‑ level energy ‑ saving mode. 25 W Off The product i[...]
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Page 367
European Community (EC) directives conformity This pr oduct is in con formity wit h the protec tion requ i rements of EC Council direct ives 2004/108/EC, 2006/95/EC, and 2011/65/EU on the approxi mation and ha rmoniz ation of the laws of the Member St ates relat ing to electro magnetic compatibility, safety of electrical equipm ent designed for use[...]
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Page 368
If this e quipment causes harm to the tel ephone netwo rk, the t elephone compa ny will no tify you in advanc e that temporar y disco ntinuanc e of se rvice may be requir ed. If ad vance notic e is not pr actic al, the telepho ne com pany will notify the c ustomer a s soon as po ssible. Yo u will also be advise d of your rig ht to file a complai nt[...]
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Page 369
Avis réservé aux utilis ateurs du r éseau téléphonique du Canada Ce produi t est confo rme au x spécif icati ons te chniques d’Indus trie Canad a. L e numéro REN (ringe r equiva lence nu mbe r : numéro d’équi valen ce de so nnerie ) fo urnit une i ndicati on du no mbre maxim um de t ermin aux pouv ant être co nnectés à l’inte rfac[...]
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Page 370
Utilisation de ce produit en Suisse Cet appareil nécessite l’utilisation d’un filtre de tonalité d e facturation suisse (nº de référence Lexmark : 80D1877) devant être installé s ur toute l igne receva nt des imp ulsions de compt age en Su isse. Ce filtr e doit êt re utilis é pour to ute install ation car ces impulsi ons exist ent su r[...]
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Page 371
Exposure to radio freq uency radiation The radia ted out put pow er of this device is f ar below the radio fre quency e xpos ure limit s of the F CC and other regul atory agencies. A minimum separation of 20 cm ( 8 inches) must be maintained between the anten na and any persons for this devi ce to sa tisfy the RF ex posure req uirements of the FCC [...]
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Page 372
Notice to users in the European Union Produ cts bearin g the CE mark are in c onformi ty with the pr otection requirements of EC Council direc tives 2004/108/EC, 2006/95/EC, 1999/5/EC, and 2011/65/EU o n the appro ximation and h armonizat ion of the laws of the Member States relating to electrom agnetic c ompatib ility, safety o f electric al equi [...]
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Page 373
Deutsch Hierm it erklärt Le xmark Internat ional, Inc., das s sich das Gerät dieses Gerät in Übereinstimmung mit den grundlegenden A nforderungen un d den übrigen einschl ägigen Bestimmun gen der Ri chtlinie 1999/5/EG befindet. Ελληνική ΜΕ ΤΗΝ ΠΑΡΟΥΣΑ Η LEXMARK INTERNATIONAL, INC. ΔΗΛΩΝΕΙ ΟΤΙ ΑΥΤΟ ΤΟ ΠΡ[...]
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Page 374
Statement of Limited Warrant y Lexmark MX6500e Lexmark Internat ional, In c., Lexing ton, KY This li mited warra nty appl ies to th e United St ates a nd Can ada. For c ustomer s outsi de the U.S., r efer to th e count ry- specific war ranty i nformation that cam e with your produc t. This limi ted warran ty applies to this product only if it wa s [...]
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Page 375
Extent of l imited warranty Lexmark does not warrant unin terrupted o r error-free operati on of any product or the durability or longevity of prints produced by any pr oduct. Warra nty ser vice doe s not i nclude rep air of fa ilure s cause d by: —Modif ication o r unauth orized atta chment s —Acciden ts, misu se, abus e or use inconsi stent w[...]
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Page 376
Patent acknowledgment The use of th is product or ser vice is subject to th e reason able, no n-discrim inato ry te rms in the Intel lectual Prope rty Rights (I PR) Disclosu re of Certico m Corp. at the IETF for E lliptic Curve Crypt ography (ECC) Cipher S uites for Transport Layer Secur ity ( TLS) impl emen ted in t he produc t or s ervice . The u[...]
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Page 377
Index Numerics 2100 ‑ sh eet tray loading 69 550 ‑ sheet tray installi ng 50 Symbol s [x] ‑ page jam, clear manual feeder. [250] 278 [x] ‑ page jam, lift front cover to remove cart ridge. [200–201] 27 0 [x] ‑ page jam , open auto matic feeder top cover [28y.x x] 287 [x] ‑ page jam, open tray [x]. [24x] 277 [x] ‑ page jam, open upper[...]
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Page 378
Close fron t door 290 Close to p access cover 291 collate copy op tions 110 collati ng cop ies 106 Complex pa ge, some data may n ot have pr inted [39 ] 291 compress ed images appear on prints 325 confid ential dat a informatio n on securing 238 confidenti al jobs modif ying pr int se ttings 99 confide ntial print jobs 97 pri nting from a Maci ntos[...]
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Page 379
delayed s end fax opti ons 140 different paper s izes, copyi ng 104 Digi tal Sub scri ber Lin e (DSL ) fax setup 125 digi tal te lephon e s ervi ce fax setup 127 directo ry list printin g 99 Disk full 62 291 Disk full, s can job can celed 29 1 Disk mu st be form atted for u se in this de vice 292 Disk nea r full . Secure ly clearing disk space. 29 [...]
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Fax Mode ( Analo g Fax Setup) menu 19 5 fax opti ons advance d op tions 141 content sour ce 140 conten t ty pe 140 darkness 140 delayed s end 140 page se tup 140 resolu tion 139 Fax partit ion inop erative. Co ntact syst em administ rator. 292 fax port 53 fax screen opti ons 14 0 Fax serv er 'To F ormat' not s et up. Cont act syst em admi[...]
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Install Tray [x] 295 install ing a me mory car d 47 install ing an optional card 4 5 install ing op tions order o f inst allati on 4 9 install ing sc anner o n a net work Ethernet netwo rking 55 Insufficient memory for Flash Memory D efragment operatio n [37] 295 Insuffi cient memo ry to colla te job [37] 295 Insuff icie nt m emor y to su pport Res[...]
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Paper Te xture 1 54 Paper W eight 1 56 Parallel [x] 172 PCL Emul 225 PDF 224 PostSc ript 224 Quality 220 Reports 163 Secur ity A udit Log 1 81 Serial [x] 174 Set Da te and T ime 1 81 Settin gs 217 SMTP Set up menu 176 Standar d Ne twork 1 64 Standard USB 170 Substi tute Size 154 Suppl ies 150 TCP/IP 16 7 Univers al Se tup 161 Utilities 2 23 Wireles[...]
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paper we ights support ed 91 Parallel [x] menu 172 Parallel port [x] disabled [56] 299 part s checking status 247 checking , using the Emb edded Web Server 24 7 using g enuine Lexm ark 247 PCL Emul me nu 225 PDF men u 224 Pers onal Iden tific ati on Num ber method using 58 phone split ter 12 6 photos copying 102 placi ng sepa rato r shee ts betw ee[...]
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Configur ation change, s ome held jobs were not restored [57] 291 Defective flash det ected [51] 291 Disk full 62 29 1 Disk fu ll, scan j ob canc eled 291 Disk mu st be form atted for use in this de vice 292 Disk near fu ll. Securely cl earing disk space. 292 Empty the hol e punch box 292 Error reading U SB drive. Remove USB. 292 Error reading U SB[...]
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Scann er maint enan ce requi red soon, use AD F Kit [80] 306 Serial po rt [x] disabl ed [56] 3 06 Some he ld jobs wer e not restored 306 Standar d net work sof tware e rror [54] 307 Standar d US B port d isable d [56] 307 Supply needed to comp lete job 307 Too many b ins atta ched [58] 307 Too many disks ins talled [58] 307 Too ma ny fla sh op tion[...]
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resolution , fax changin g 137 Restore held jobs? 30 5 rest oring f actor y def ault settin gs 264 RJ ‑ 11 adap ter 128 S safety information 7, 8 Save As Sh ortc ut copy op tions 111 e ‑ mail o ption s 117 scan options 147 saving paper 107 Scan doc ument too lon g 305 scan opti ons darkness 147 file name 147 original s ize 147 page se tup 148 r[...]
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setting up e ‑ mail alerts us ing the Embedde d Web Se rver 26 2 setting up fax countr y ‑ or r egi on ‑ specific 128 digital telep hone servic e 127 DSL connec tion 1 25 sta ndard te leph one lin e connec tion 121 VoIP connection 126 setting up fax an d e ‑ mail func tion s 350 setting up serial print ing 60 setti ng up the scanner on an E[...]
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troubl eshoo ting, pa per feed mess age remai ns after j am is cleared 315 troubl eshootin g, prin t envelope sea ls when p rinting 317 erro r rea din g fl as h driv e 31 7 held jo bs do not print 316 incorrect charact ers pri nt 31 8 incorrect margin s on pri nts 328 jammed pages are not reprint ed 314 job prin ts fr om wron g tr ay 318 job prin t[...]