Lexmark Optra E312 manual

www.lexmark .com User’s Guide June 2000 Optra E312 LA.bk Page 1 Thursday, Februar y 8, 2001 2:1 9 PM[...]

Edition: Jun e 2000 The following paragraph does not a pply to any cou ntry where such provisions a re inconsistent with local law : LEXMARK INTERNATIONAL, INC. PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPL IED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PAR[...]

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iii Table of contents T able of contents About your printer . . . . . . . . . . . . . . . . . . . . . . . . . v Model specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi Performance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii Prin[...]

iv Table of contents Loading paper, other media in the manual sheet feeder . . . . . . . . . . . . . . 33 Clearing paper jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 4 Troublesh ooting . . . . . . . . . . . . . . . . . . . . . . . . . . 37 Indicator lights . . . . . . . . . . . . . . . . . . . . [...]

v About your printer The Optra E312 printer combi nes the quality of a laser printer with a conveniently small footprint for a perfect fit. With its easy setup, you’l l be printing in no time. Use thi s CD for info rmat ion on : • ins talli ng pr inte r me mor y opti ons • ins talli ng pr inte r dri ver s • loading paper • solving printi [...]

vi Model specification s The inform atio n inc lud ed on t his CD appl ies to both the Lexmark™ Optra™ E312 a nd E312L printers. The differences b etween these two models are outlined in the following t able. Note: Some sections i n this prin ter manual may not apply to the E312L mode l. Item Optra E3 12 Optr a E312L Base memo ry 4MB 2MB Maxi m[...]

vii Performa nce The Optra E312 printer prints up to 10 pa ges per minute for quick job turnaround. It comes with 4MB of memory, expandable to 68 MB to print complex jobs quickly. You ca n also install an optional flash memory card to store forms, macros and downloade d fonts. PostScript Level 2 a nd PCL 6 emulation datastreams give you applica tio[...]

viii Pri nter Feat ures Use the: When you want to: 1 Automa tic paper feeder Load pap er/other media (up to 150 sh eets of pa per or 10 s heets of o ther medi a). 2 Paper s upport Stack me dia in the automati c paper fe eder . 3 Paper g uides Adjust the width of th e paper in the autom atic paper fee der . 4 Manua l sheet feeder Load a s ingle s he[...]

ix Use the: When you want to: 10 Print er cable connec tor Connec t your compu ter to t he printer’ s parallel po rt with a parallel i nterface c able. 11 USB con nector Connect y our compu ter to the p rinter’s USB port with a Unive rsal Serial Bus cabl e. 12 Power c ord conne ctor Connect y our printer to a properl y grounde d wall outlet w i[...]

x Indicator l ights The operator panel has 6 lights a nd 1 button. Different light sequences provide st atus, attendance and service info rmat ion. Depe nding on the li ght s equen ce, bri efly (approximately one second) pushing Press Button activates di fferent printer functions, such as restarti ng the printer, printing data or displaying an erro[...]

xi Other information sources In addition to this User’s Guide CD, Lexmark offers other sources of informati on about your printer or about Lexmark products and servi ces. Online documen ts The Drive rs, Mark Visi on and U tilit ies CD that was shi pped with your prin ter c ont ain s sev eral o nli ne documents. Refe r to the booklet that came wit[...]

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1 What’s in the box 1 The basics What’s in th e box 1 Remove the print er and all a ccessories fr om the packaging ca rton. Save the car ton and packi ng material s in case you need to repack the print er for servic e or storage. 2 Make sure you have t he items list ed below: – Setup Guide and printer regis tration card – printer – print [...]

2 Chap ter 1: The ba sics Installing the print cartridge 1 Use the fing er tab to pull down the print er cover. 2 Unpack the pri nt cartri dge. 3 Holdi ng th e cartr idge level, pull o ut th e sealin g tape .[...]

3 Installing the print cartridg e 4 Gently shake t he cartridge t o distribute t he toner evenly. 5 Inse rt the print c artri dge : a Slide the print cartridge down between the print cartridge slots. b Gently push down on the cartridge until it drops into place. 6 Close the pr inter cover.[...]

4 Chap ter 1: The ba sics Conne cting the printer to your computer To print from software loade d on your computer, your printer needs to be connected to your computer with either a parallel interface cable or a USB cable. Using a parallel interface cable Your printer requires an IEEE-1284 compl iant parallel cable. We recommend Lexmark part number[...]

5 Conne cting the printer to your co mputer Using a USB cable If you are connecting your printer to a PC with a USB (Universal Serial Bus) cable, we recommend Lexmark part number 12A2405 ( 2 m). If you use something other than this cable, you ma y not be able to use all of your printer’s functions. If you are us ing Windows 2000: 1 Make sure your[...]

6 Chap ter 1: The ba sics 12 When you finish, exit the se tup program and rem ove t he CD fro m you r comp uter . If you are us ing Windows 98: 1 Make sure your computer and printer ar e turned off. 2 Connect the USB cable t o the port on the back of your computer. 3 Connect the other end of the cabl e to the USB port on the b ack of your prin ter.[...]

7 Conne cting the printer to your co mputer 6 Foll ow the instal lation instr uction s in the printer dr ivers dial og box. 7 In t he Print to the fo llowin g port check box, select the USB port t hat contains the name of the printer yo u are current ly installi ng as your default pr inter port . 8 When you finish, exit the se tup program and rem o[...]

8 Chap ter 1: The ba sics For M acint osh u sers : 1 Ma ke sur e the p rinte r pow er is O ff (O) and the printer po wer cord is unplugged f rom the electri cal outlet. 2 Connect the end of the USB cable to the port on your computer. 3 Align and plug the other end of the USB cable into the po rt on the back o f your printe r as shown. 4 Plug the pr[...]

9 Conne cting the printer to your co mputer 15 In th e PostScript Printer De scription (PPD) File box, cl ick Auto Setup . Wait for the informa tion to process . The previous screen d isplays. Noti ce the new printer ico n. Note: Both area s of the printer dialog box show the Op tra E312 printer icon. 16 Click Cr eat e . A window ap pears for you t[...]

10 Chap ter 1: The ba sics Loading paper You can load paper in the automatic paper feede r, which holds up t o 150 sheets, or the manual feeder, which holds 1 sheet at a time. 1 To print fr om the automatic pap er feeder, ext end the paper su pport. 2 Before loadi ng paper, flex the sheets back and forth to l oosen them, then fan t hem. 3 If the pa[...]

11 Loading paper 4 Slide the paper guides aga inst the edge s of the paper. 5 Extend the pa per support on the pape r output bin. 6 Select the pape r size from your software applicat ion. 7 Star t your p rint jo b. LA.bk Page 11 Thursday, February 8, 2001 2: 19 PM[...]

12 Chap ter 1: The ba sics Printing a test page To check that your printer is working correctl y, print a test page. To print a test page, the print c artridge must be install ed (see Insta lling the print cartridge ). T rou blesho oting Tip s Prob lem: What t o do : T oner smud ges appea r on the fron t or back of the page. • Ma ke sure th e pap[...]

13 Attach ing a new o perator pan el overlay 1 Turn the pr inte r off. 2 Plug one end of the power cord i nto the power cord connect or on the back of the printe r and the other e nd into a proper ly grounded wall outlet . 3 Turn on th e printer. As the print er powers up, each operator panel li ght turn s on and o ff, starti ng with Press Button a[...]

14 Chap ter 1: The ba sics Installing m emory To install a memory card or a flas h memory card, go on to t he ne xt s ecti on. O therw ise , you a re re ady to set up your applicat ion software and instal l the appropriate printer driver. Refer to the bookl et that came with the Driv ers, Ma rkVisi on and U tilit ies CD for in stal latio n instruct[...]

15 Install ing memory Note: Exposing the photocond uctor to li ght may damage t he prin t cartri dge. After you rem ove the car tridge from the prin ter , cover it or store it in a clean, da rk place. 4 With the printer facing you, place it on its lef t side . 5 Turn the pri nter around so t he bottom of the prin ter is facing you. 6 Locate and r e[...]

16 Chap ter 1: The ba sics 7 Grasp the corner of the shi eld and gently pull it out, th en do wn. 8 Pull the shi eld aw ay fro m the pr inter. LA.bk Page 16 Thursday, February 8, 2001 2: 19 PM[...]

17 Install ing memory Installing a pr inter memory car d To in stal l an o ptio nal prin ter me mor y card , fo llow t he instruction s below. 1 Remove the print er memory car d from its packaging. Avoid touchi ng the connecti on points along the edge of the c ard. 2 Locate the printer memory conn ector. 3 Hold the op tion c ard wit h the co nnec t[...]

18 Chap ter 1: The ba sics 5 Gently push t he card all t he way in. 6 Push the car d back with your t humbs until it snaps into place. Installing a f lash memory car d To install an optional flash memory card: 1 Remove the print er memory car d from its packaging. Avoid touchi ng the connecti on points along the edge of the c ard. 2 Locate the opti[...]

19 Install ing memory 3 Hold the op tion c ard wit h the co nnec tion p oints facing towar d the system board and the notch pointing down an d to the left. 4 Insert t he card into t he option car d connector at a 45 degree a ngle. 5 Gently push t he card all t he way in. 6 Push the car d back with your t humbs until it snaps into place.[...]

20 Chap ter 1: The ba sics When you have finished installi ng the option card(s): 1 Fit the m etal shie ld into the s lots and reatt ach the s cre ws. 2 Put the pri nter back to its origi nal upright position. 3 Re-instal l the print cartrid ge. 4 Reconnect t he computer cable and l atch the metal clips. 5 Plug the power cord into the printer. 6 Tu[...]

21 Printer drivers 2 Printer drivers Included with your printer is the Driv ers, MarkVisi on and Ut ilitie s CD, a compact dis c containing printer drivers and utiliti es for Windows 95, Windows 98, Windows 2000, Windows NT 4. 0, Windows 3.1x, Macintosh and OS/2 operating syst ems. Refer to the CD bookl et fo r info rma tion abou t lau nch ing th e[...]

22 Chap ter 2: Print er dr iver s Additional printer d rivers may have been developed since this book was printed . Refer to the CD README for a complete li st of all the drivers inc luded on the CD. Automated fax system In the U.S. and Canada, you can get a list of avail able drivers by calling the Lexmark Automated Fax System. The system is avai [...]

23 MarkVis ion MarkVision With its easy-to-use tabs, MarkVi sion provides a quick and easy way to view and change pri nter settings right from your computer. You can: • select the status tab to view up-t o-the-minute printer status • use Quick Setup to save your printer settings and set up one or more printers with your printer con figur ation [...]

24 Chap ter 2: Print er dr iver s LA.bk Page 24 Thursday, February 8, 2001 2: 19 PM[...]

25 Paper ha ndling 3 Paper handling Your printer has two standard paper sources: an automatic paper feeder, which holds up to 150 sheets of plain paper and a single sheet manual feeder. Use the automatic paper fe eder for the print jobs you do most often. Use the manual sheet feed er to feed a single page, transparenc y, envelope, label or i ndex c[...]

26 Chapter 3 : Paper ha ndling Paper types and sizes Selecting the right paper type reduces printing problems. For best pri nt quality, use 20 l b (75 g/m2) xerographic paper. If the paper has a preferred pri nt side, load it with the print side faci ng you. Media S ize W eight Capaci ty Paper A4, A5, B5 , letter , legal, executi ve 16 - 24 lb (60-[...]

27 Paper types and siz es Paper Load A4, A5, B5, lette rhead, legal and executi ve-size paper one at a time f rom the manual feeder or load up to 150 sheets in the automa tic paper feeder. Preprinted papers such as letterhead must be able to withstand temperatures up to 200°C (39 2°F) without melting or r eleasing hazar dous emissions. Load lette[...]

28 Chapter 3 : Paper ha ndling Load envelopes in the center of the manual feeder or automatic paper fe eder and slide the paper guides snugly against the sides of the envelopes. When printing on e nvelopes: • Try a sample of any enve lopes you are considering using with the printer bef ore buying larg e qu anti ties . • Use envelopes m ade from[...]

29 Paper types and siz es • Load envelopes vertic ally, flap side down so the stamp area is in the t op left corner. • Adjust the left and rig ht paper guides to fit the width of the envelopes. Labels For occasional label printing, use paper labels desig ned for laser pr inters. You can feed labels one at a time from the manual feeder, or you c[...]

30 Chapter 3 : Paper ha ndling For best results, open the single-sheet front output door so the card st ock exits out the front. Loading p aper , other media in the automat ic feeder Use the automati c paper feeder, which is behind the manual fee der, to feed pape r and specia l media such as transpare ncies, envelopes, la bels and card st ock. To [...]

31 Loading p aper, oth er media in the automatic feeder 3 If loa din g: • A4, A5, B5, legal or exec utive-size paper, ins ert the paper with the prin t side facing you • letterhead paper, insert lette rhead with the top of the page pointing down, facing you • transparencies with a removable stripe, in sert them so the stri pe is pointing away[...]

32 Chapter 3 : Paper ha ndling 5 Extend the pa per support on the pape r output bin or open t he front output door if you’r e printing o n special media . 6 Select t he automatic paper f eeder from y our software app lication. 7 Star t your p rint jo b. LA.bk Page 32 Thursday, February 8, 2001 2: 19 PM[...]

33 Loading paper, oth er media in the manual sheet feeder Loading p aper , other media in the manual sheet feeder Use the manual feeder to f eed paper or special med ia, one sheet at a time, i nto your printer. If you experience problems feeding envelopes or index cards in the automatic paper f eeder, try printing them one at a time from the manual[...]

34 Chapter 3 : Paper ha ndling Cle arin g paper jams If you get a paper jam, the Paper J am indicator light prompts you to clear the paper path. If the paper has just s tarted to feed from the pape r feeder when the jam occurs: 1 Pull the pa per straigh t up out of the paper feeder. 2 Open and close t he printer cover to res ume printing. If the pa[...]

35 Clearing paper jams 5 Grasp the paper on both sides and pul l the paper toward yo u. 6 Make sure ther e is no more paper in the printer. 7 Re-i nsert t he prin t car tridge . 8 Clos e the p rinter cover t o res ume pri nting. Note: If the paper jam is in the fuser , try opening and closi ng the co ver . Eac h time yo u open and close t he cover [...]

36 Chapter 3 : Paper ha ndling T rou blesho oting Tip s Prob lem: What t o do : Paper stic ks toget her/printer f eeds multipl e sheets of paper . Pape r skews or buc kles. • Ma ke sure you are using recom mended pape r/other med ia (see Paper type s and si zes ). Envelope s fail to feed correc tly . • Ma ke sure th e envelo pes are lo aded in [...]

37 Troubles hooting 4 T roubleshooting For help solvi ng printing problems, r efer to the following tables. If you cannot fix the prob lem, contact your point of purchase for assi stance. You may have a printer part that requires cleaning or replacement by a service technician. Pri nt qualit y prob lems Prob lem: What t o do : Light or b lurred cha[...]

38 Chapter 4 : Troubleshoo ting T oner smea rs or rub s off the page. • Run En gine Cl ean Cycle to remove any tone r that may ha ve accumul ated ( En gine cle an cycle ). • Sele c t a d ifferen t Media T y pe or Form T ype se tting from your Lex mark printer driver . • T ry a dif ferent kind of x erographi c bond pa per . Solid bla ck areas [...]

39 Indicato r lights Indicator lights The next section explains the various light sequences with a corresponding illustration. The indicator lights mea n different things, depending on their sequence. They indicate that t he printer is Ready to print (printer status i nformation); the printer needs attention (printer attendance information); or the[...]

40 Chapter 4 : Troubleshoo ting Printer stat us information If your printer lights look l ike this: Then your printer : is Ready to re ceive an d process d ata. • Print a test page by push ing the op erator pane l button w ith a brief button pres s, or • reset the printe r by pushi ng the op erator panel button with a long butto n press. Each t[...]

41 Indicato r lights If your printer lights look l ike this: Then your printer : is Busy re ceiving data, proc essing d ata, the pri nt engine is running, or proces sing/pri nting a tes t page. • If you want to reset the printer , push the op erator panel but ton with a long butt on pre ss. LA.bk Page 41 Thursday, February 8, 2001 2: 19 PM[...]

42 Chapter 4 : Troubleshoo ting If your printer lights look l ike this: Then your printer : is Waiting until a Pri nt T imeou t occurs o r until ad ditional d ata is received. • Print data stored in the prin ter buf fer by pushing the operato r panel bu tton with a brief bu tton press or • reset the printe r by pushi ng the op erator panel butt[...]

43 Indicato r lights If your printer lights look l ike this: Then your printer : is Resettin g settings to their power- on default settings or s aving settings change d in confi guration m ode.[...]

44 Chapter 4 : Troubleshoo ting If your printer lights look l ike this: Then your printer : is Flushi ng corrupte d print data.[...]

45 Indicato r lights Printer att endance information If your printer lights look l ike this: Then your printer : detect s a Paper Jam . • Open the printe r cover , clear a ll paper fro m the pap er path and close t he cover to resume printing. LA.bk Page 45 Thursday, February 8, 2001 2: 19 PM[...]

46 Chapter 4 : Troubleshoo ting If your printer lights look l ike this: Then your printer : is prom pting you to load m edia for manua l feed. The printer sto ps and disp lays this light sequenc e for each pi ece of me dia you w ant to print. • L oad media, wit h the side to be prin ted facing th e front of th e printer , into the manua l feeder [...]

47 Indicato r lights If your printer lights look l ike this: Then your printer : top cov er is open or the print c artridge is not inst alled. • Close the cov er to disp lay the li ght seque nce that ap peared befo re the cov er was open ed. • In stall the print cartridge .[...]

48 Chapter 4 : Troubleshoo ting If your printer lights look l ike this: Then your printer : • memo ry is full , or • received a pag e that is too com plex to pri nt, or • reduces the resol ution of a formatted page to 30 0 dpi before printing, or •h a s a PPDS font error , or • doesn’t have enough m emory to s ave what i s in the b uffe[...]

49 Indicato r lights Secondary er ror codes If your printer lights look l ike this when you double-click the operator panel button: Then your printer : memory is full ( Memory F ull ). • Reduce the com plexity of the job and/or the resolutio n, or • p ress the opera tor panel b utton with a brief butt on press t o resume prin ting, or • reset[...]

50 Chapter 4 : Troubleshoo ting If your printer lights look l ike this when you double-click the operator panel button: Then your printer : has rece ived a page tha t is too c omplex to print ( Complex Page ). • Switch the printin g mode to a dif ferent prin ting mode vi a the Lexm ark dri ver for Wind ows, or • p ress the opera tor panel b utt[...]

51 Indicato r lights If your printer lights look l ike this when you double-click the operator panel button: Then your printer : is out of mem ory while formatti ng a page and is forced to reduce the[...]

52 Chapter 4 : Troubleshoo ting If your printer lights look l ike this when you double-click the operator panel button: Then your printer : has rece ived a re quest for a PPDS font wh ich is not i nstalled ( Font Error ). • Reset the front pa nel by pushing the opera tor panel b utton with a long but ton press.[...]

53 Indicato r lights If your printer lights look l ike this when you double-click the operator panel button: Then your printer : doesn’t have eno ugh memo ry to sav e what is i n the buf fer ( Resource Sav e Off ). • Install additi onal memory or • p ush the operat or panel b utton to res ume print ing, or • reset the front pa nel by p ushi[...]

54 Chapter 4 : Troubleshoo ting If your printer lights look l ike this when you double-click the operator panel button: Then your printer : has ins uffic ient mem ory to free up unuse d space in f lash mem ory ( Insufficien t Defrag Memory ). • Delet e font s, mac ros an d othe r data in RAM, or ins tall a ddit ional printer m emory , t hen issue[...]

55 Indicato r lights If your printer lights look l ike this when you double-click the operator panel button: Then your printer : has an e rror communica ting with th e host compute r ( Host Interface Error ). This erro r is disp layed if: • you have an e xternal print s erver co nnected to your prin ter , but your printer can ’t detect it when [...]

56 Chapter 4 : Troubleshoo ting Printer ser vice information Reset user defau lts When formatting problems occur or unexpected characters print, try resetti ng the printer default settings to your user de faults. Press and hold the operator panel button until all indicator lights are on. Once the defa ult settings are reset, the Ready light come s [...]

57 Indicato r lights Engine clean cycle For print quality problems, such as stray toner marks appearing on the paper, select the Engine Clean Cycle setting to remove any toner that m ay have accumulated. 1 Turn off th e prin ter. 2 Open the top cov er. 3 Turn the pri nter back on. 4 Load paper int o the paper fe eder. 5 When the Er ror lig ht com e[...]

58 Chapter 4 : Troubleshoo ting Print quality t est page s To he lp is olat e pri nt qua lity prob lems , like str eakin g, select the Print Quality Test Pages setting. 1 Turn off th e prin ter. 2 Open the top cov er. 3 Turn the pri nter back on. 4 Load paper int o the paper fe eder. 5 When the Er ror lig ht com es on, indica ting th e top cover i [...]

59 Indicato r lights Enter Hex Trace mode When unexpected characte rs print or characters are missing, use Hex Trace to help you determine if there is a pr oble m wi th th e la ngua ge in terp re ter or the c abl e. Hex Trace isola tes printing problems by telling you what information your pr inter is recei ving. To enter Hex Trace mode: 1 Turn off[...]

60 Chapter 4 : Troubleshoo ting Restore factory defa ults If changing the printer user defa ult settings does not solve formatting problems, reset the printer to the original factory default settings. 1 Turn off th e prin ter. 2 Open the top cov er. 3 Turn the pri nter back on. 4 Load paper int o the paper fe eder. 5 When the Er ror lig ht com es o[...]

61 Indicato r lights Before you call fo r service If you can’t solve your printer problems, it’s time to call for service. Before you ca ll, however, check the following: • Is the power cord plugged into the printer? • Is the power cord plugged directly into a properly grounded wall outlet? • Is your printer properly connected to your com[...]

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63 Print c artridge ma intenanc e 5 Supplies Within the U.S. or Canada, you can order Lexmark supplies from any Lexmark Authorized Supplies Dealer. To locate the deal er nearest you, call the number on the printer registration card that came with your printer. In other countries, contact the pl ace where you bo ught y our pr inte r. Print cartridge[...]

64 Chap ter 5: Sup pli es Recycling used supplies Lexmark’s Operation ReSource SM program lets you participate in worldwide rec ycling at no cost to you. Some shipping cart ons have printed instructions for participatin g in Operation ReSource. Other suppli es come packaged with a prepaid shipping label that you may use in the specifi ed country.[...]

65 Appendi x A: Printer specif ications A Printer specifications Printer featur es • Prints up to 10 pages per minute • 600 and 300 dpi print resolutions • 1200 Image Quali ty • PostScript Level 2 em ulation standard • PCL 6 and PCL 5e emula tions standard • 45 LaserJet-c ompatible scal able fonts plus 30 additional PCL scalable f onts [...]

66 Appen dix A: Pri nter spec ificatio ns Printer dime nsions Heig ht: 8.8 in. (224 m m) Width: 13.6 in. ( 345 mm) Depth: 14.4 in . (365 mm) Weight: 16.5 lb (7 .5 kg) with print ca rtridge LA.bk Page 66 Thursday, February 8, 2001 2: 19 PM[...]

67 Append ix B: Adva nced tro ubleshoo ting B Advanced troubleshooting If you contac t the Lexmark Custom er Support Center to help you resolve a printing problem, they may guide you through configurat ion mode to change a def ault setting (i.e., turning on the PPDS Activated setting if your job applica tion uses the PPDS datastream). Use the opera[...]

68 Appendix B: Advanc ed troub leshooting To enter configuration mode you must be in the Specia l Function Menu: 1 Turn off th e prin ter. 2 Open the top cov er. 3 Turn the pri nter back on. 4 When the Er ror lig ht com es on, indica ting th e top cover i s open, do a double button press. 5 When the Err or light and Press Button ligh t blink, close[...]

69 Append ix B: Adva nced tro ubleshoo ting If your printer lights look like this in configuration mode: Then your printer: Factory Default Parallel Por t Enabled s etting is set to Auto , the facto ry default. If your prin ter encou nters a me mory sho rtage when t rying to print a job an d you a re not us ing the parallel port, turn off Parallel [...]

70 Appendix B: Advanc ed troub leshooting If your printer lights look like this in configuration mode: Then your printer: Factory Default Parallel Pro tocol set ting is s et to Fastb ytes, the factory default. When the p rotocol is set to Fa stbytes, the printer receives informatio n at a much fa ster transm ission ra te, provide d the host com put[...]

71 Append ix B: Adva nced tro ubleshoo ting If your printer lights look like this in configuration mode: Then your printer: Factory Default PPDS Activated setting is off, th e factory d efault. T u rn PPD S Activated on when work ing in ap plicatio ns usi ng the P PDS dat astr eam. There ar e two settings for PPDS Activ ated: On and Off. • Do a b[...]

72 Appendix B: Advanc ed troub leshooting If your printer lights look like this in configuration mode: Then your printer: Factory Default Auto CRLF/LFCR se tting is off, th e factory d efault. How the pri nter forma ts the end of a line depend s on the comput er system being use d. Use this setting to sel ect whether or n ot the printer auto matica[...]

73 Append ix B: Adva nced tro ubleshoo ting This illustra tion represents the operator panel sett ings in configuration mode when an i ndicator light is blinking. The fol lowing tables describe the fu nction of each setting. If your printer lights look like this in configuration mode: Then your printer: Factory Default Parallel M ode 1 set ting is [...]

74 Appendix B: Advanc ed troub leshooting If your printer lights look like this in configuration mode: Then your printer: Factory Default Parallel M ode 2 set ting is on , the facto ry defaul t. This sett ing determ ines if the p arallel po rt data is sampled on the leading or trailing e dge of st robe. If Paral lel Mode 2 is set O n, the para llel[...]

75 Append ix B: Adva nced tro ubleshoo ting If your printer lights look like this in configuration mode: Then your printer: Factory Default Parallel Stro be Adjust setting i s off ( 0), the fact ory defaul t. This sett ing lets y ou incre ase the amou nt of time strobe is sampled to determi ne that valid da ta is avail able on th e parallel p ort. [...]

76 Appendix B: Advanc ed troub leshooting If your printer lights look like this in configuration mode: Then your printer: Factory Default USB Port Enabled setting is set to Auto, the factory defau lt. The Univers al Serial Bus (USB) lets you conn ect a variety of device s, i.e., a printer , to your comput er with a single cable . • Do a brief but[...]

77 Append ix B: Adva nced tro ubleshoo ting If your printer lights look like this in configuration mode: Then your printer: Factory Default USB NP A Mode s etting is set to Auto, th e factory default. When USB NP A M ode is en abled, y our compute r can s end print jobs to the printer and que ry printer status i nformatio n simul taneousl y . • D[...]

78 Appendix B: Advanc ed troub leshooting LA.bk Page 78 Thursday, February 8, 2001 2: 19 PM[...]

79 Append ix C: Safety informa tion C Safety information • If your product is NOT marked with this symbol , it MUST be connected to an electrical outlet that is properly grounded. • The power cord must be con nected to an electrical outlet that is near the product and eas ily accessible. • Refer service or repairs, other than those described [...]

80 Appendix C: Safety informatio n Sicherheitsh inweise • Falls der Drucker nicht mit diesem Symbol mark iert ist, muß er an eine ordnungsgemäß geerdete Steckdose angeschl ossen werden. • Das Net zkab el muß an ein e Stec kdose a ngesch lossen werden , die sich in der Nähe des Geräts befindet und leicht zugänglich ist. • Wartungsarbeit[...]

81 Append ix C: Safety informa tion Sikk erhe tsinf orm asjon • Hvis produktet ditt ikke er merket med dette symbolet, , må det bare k obles til en stik kontakt som er jo rdet. • Ledningen må være k oblet til en stikkontakt nær produktet. Stikkontakten må være lett tilgjengelig. • La bare kvalifisert personale ta seg av s ervice og repa[...]

82 Appendix C: Safety informatio n • O produto utiliza raios laser, tome CUIDADO: O uso d e controlos, ajusta mentos ou a execuçã o de pr ocedim entos dife rentes dos esp ecificad os podem o casio nar exposi ção pe rigosa a radiaç ões. • O produto utiliza um processo de impressão q ue aquece o s materia is de impressão. Devido ao aqueci[...]

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84 Appendix C: Safety informatio n[...]

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87 Appendi x D: Notices D Notices Electronic em issions notices Federal Commun ications Commission (FCC) compliance informatio n statement The Optra E laser printer, type 312, has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. Operation is subject to the fo llowing two conditions:[...]

88 Appendix D: Notices Japanese VCCI notice The United Kingd om T elecommunications Act 1984 This apparatus is approved under the approval number NS/G/1234/J/ 100003 for the indirect connections to the public telecommunications sys- tems in the United K ingdom. German acoustics statement The following measurements were made in acc ordance with ISO [...]

89 Appendi x D: Notices Pour les autres pays : cette imprimante répond aux normes IEC 825 rela- tives aux produits laser de Classe I. Les pro duits laser de Classe I sont co nsidérés comme d es produits non dangereux. Cette imprimante est équipée d’un laser de Classe IIIb (3b) (arséniure de gallium d ’une puissance nominale de 5 milliwatt[...]

90 Appendix D: Notices Laserprodukter i Klass I anses ej hälsovådliga. S krivaren har en inbyggd laser av Klass IIIb ( 3b) som består av en laserenhet av g allium-arsenid på 5 milliwatt som arb etar i våglängdsområdet 700 -810 nanometer. Laser- systemet och skrivaren är utformade s å att det aldrig finns risk för att någon person utsätt[...]

91 Statemen t of Limited W arranty Statement of Limited W arranty Lexmark Internat ional, Inc., Lexingto n, KY This warranty applies to the United Sta tes and Canada. For customers outsi de the U.S. and Canada, refer to the country-s pecific warranty information that came with your printer. Optra E312 This Statement of Lim ited Warranty applies to [...]

92 Statem ent of Limited Warranty If you transfer this product to another user, warranty service under the terms of this statement is availabl e to that user for the remainder of t he warranty period. You should transfer proof of original purchase and this statement t o that user. W arranty Servi ce The warranty period is 12 months and starts on th[...]

93 Statemen t of Limited W arranty Extent of W arr anty We do not warrant uninterrupted or error-free operation of a product. Warranty service does not incl ude repair of failures c aused by: • mo dific atio n or att achme nts • accidents or mis use • unsuitable physical or operating envi ronment • maintenance b y anyone other than Lexmark [...]

94 Statem ent of Limited Warranty Addit ional R ight s Some states do not all ow limitations on how long an implied warranty lasts, or do not al low the exclusion or limi tation of inci dental or consequential damages. If such laws apply, the limitations or exclusions contained in this statement may not apply to you. This warranty gives you specif [...]

X-1 Glossar y Glossary 1200 Image Quality. A print reso lution sett ing that a llow s the pr inter t o vary the siz e of e ach print ed pixel , thereb y produc ing a con tinuou s tone effect. T his sett ing im prove s the pri nt qual ity of g raphi c fills, image s and ha lftones . A A4. Pape r measuring 210 x 297 mm. A5. Pape r measuring 148 x 210[...]

X-2 Gl ossary D data stream. Print da ta and pri nter co ntrol information flowing fr om the host system (computer ) to the pri nter witho ut inte rruption. default. An at tribute , value or s etting that is assum ed wh en non e is exp licit ly spec ified . defrag. To free up unused space. To defrag fla sh memory, the unused space or gaps are move [...]

X-3 Glossar y letter. Paper measuring 8.5 x 11 in. M macro. A collection of commands groupe d together an d temporarily or permane ntly stored in pri nter memory . manual feed. Feed ing one sheet of media (paper, enve lope, transpar ency) into the printer at a ti me. MarkVision . A pr inter u tility that wo rks wit h the prin ter’s bidirect ional[...]

X-4 Gl ossary reset. Clears t he printe r buffer a nd all tempo rary sett ings, an d ret urns to the in itial p ower- on state. resolution. A measure of the sharpness of a printed image, exp ressed in the number of dots per inch (dpi). S scalable font. A font whose cha racters are stor ed o nly a s ou tlines so i t is e asy to ch ange ( or scale) t[...]

X-5 Index Index A acoust ics 88 attachin g an overlay 13 B Busy l ight 4 1 C cable parallel ix, 4 USB ix, 5 cartridge. Se e pr int cart rid ge clearing paper jams 34 Complex Page 50 configuration mode menu items 67 CRLF/LFCR 72 Paral lel Mod e 1 73 Paral lel Mod e 2 74 Parallel NPA Mode 69 Parall el Protocol 70 Parallel Strobe Ad just 75 PPDS Activ[...]

X-6 Index H Host Interface Error 55 I indicato r lights Busy 41 Flash Mem ory Full 47 Flushi ng 44 Load Paper 4 6 Paper Jam 45 Read y 40 Resetting 43 Service Error 5 6 Top Cover Open 47 Waiting 42 installin g 18 flash m emory car d option 18 print cartridge 2 printer drivers 21 printer memory card option 17 Insuff icient De frag Memory 54 J jams 34[...]

X-7 Index power cord, connecting 13 PPDS Activated 71 PPDS font error 52 print cartridge installin g 2 maintai ning 63 problems 4 , 64 print qua lity 1200 I mage Qual ity vii toner saver vii printer attendance i nformation 4 5 features viii, 65 service informatio n 56 statu s informati on 40 unpacking 1 printer drivers, installi ng 21 printer light[...]

X-8 Index types envelopes 27 labels 29 paper 26, 27 transparen cy 27 U unpacking the printer 1 USB ix, 5–9 , 75, 76, 77 W Waiting lig ht 42 LA.bk Page 8 Thursday, Februar y 8, 2001 2:1 9 PM[...]

www.lexmark .com Lexmark and Le xmark with diam ond design are tradema rks of Lexmark International, Inc., registered in the United States and/or other countries. © 2000 Lexmark International, Inc. 740 West New Circle Road Lexington, Kentucky 40550 LA.bk Page 9 Thursday, Februar y 8, 2001 2:1 9 PM[...]