Lexmark PRO5500 manual

Pro5500 Series Quick Reference Guide October 2012 www.lexmark.com[...]

Important Message About Cartridge Recyclin g! Please Read Be fore Opening You r Inkjet Cartridge Box At Lexmark, we take our commitment to the envi ronmen t seriou sly, and we encoura ge our customers to participate in our easy, no-cost meth od for returning empty Lexmark cartr idges to Lexmark for proper recycling. We will insure that c artridges [...]

Contents Important safet y informat ion...................... ............ .............. .........2 About your p rinter ........... ............ .................. ............ .......... ...........5 Finding inf ormation about the pri nter... ..... ..... ........ ..... ..... ..... ....... ..... ..... ..... ...... ....... ..... ..... 5 Minimizing [...]

Faxing....... ..................... ................................ ................... ............42 Sending faxes......... ....... ......... ............. ........ ........ ........ ............. ........ ........ ............. ........ .. .. ..42 Receivin g faxes...... ...... ...... .......... ...... ...... ...... ...... .......... ...... ....[...]

About your printer Finding information about the printer The Quick Reference Guide contain s instruction s on adding your print er to a wirele ss network , setting up a fax c onn ecti on, and ac comp lis hing comm on pr inte r tas ks like pr int ing , copy ing, scan ning , an d fax ing. It also inc ludes info rmation o n troubl eshooting printer s [...]

Printer features Depend ing on the m odel, yo ur pr inter com es with feat ures t hat wil l help you man age and accom pli sh printing and imaging tasks: • Wireless networking —Pri nt an d s can from vir tual ly an ywh ere i n yo ur home or o ffi ce ov er a sec ure wireless network, as well as share the printer among multiple computers. • Int[...]

With a CD or DVD drive (Wind ows/Macint osh) Without a CD or DVD dr ive or for L inux Note: If the installation dialog does not app ear after a minute, then see “Installation screen did not a ppear during installation” on page 50. Dow nlo ad th e pr in ter dr iv er fro m www.lexmark.com . 3 Remove tape and packing material from all areas of the[...]

6 For legal ‑ size paper, exten d the paper tray. 7 Load paper. Note: Make sure the paper is below the maximum fill line located on the edge o f the paper tray. Overloading the tray can caus e paper jams. 8 Adj ust t he p aper guid es. 9 Insert the pape r tray. 10 Connect the pow er cord only. Note: Do no t attach the USB cable yet. About y our p[...]

Connect the power cord to a prop erly groun ded elec trical outle t that is near the printer and easily accessible. 11 Make sure the printer is on. Note: It ma y take a while before th e first screen ap pears on the p rinter c ontrol pane l. 12 Set the l ang uage on the p rin ter c ontr ol p ane l, an d t hen t ouc h OK . 13 Conf irm the lang uag e[...]

18 To configure bas ic fax functio ns, touch Set Up Now , and then proc eed to the next step. Otherwi se, touch Set Up Later , and then go to step 21. 19 Enter your fax numb er for this printer, and then touch Accept . Your fax n umb er i dent ifies you as t he sender in all your sent faxes. 20 Type yo ur name or co mpany nam e, and then touch . Yo[...]

23 Remove all pa cking material. 24 Insert each ink cartridg e until it clicks into place. Note: Make sure to use the four in k cartridges that came with your ne w printer. 25 Close the ink cartridge acce ss door. Behi nd th e c artr idge acc ess door, you will fi nd th e cus tome r su ppor t l abel, whi ch c onta ins the ink compatib ility informa[...]

Understanding the parts of the printer Use the To 1 Automatic document feed er ( ADF ) • Scan , copy , o r fa x mul tip le ‑ page docum ents . • Access AD F pape r jams. Note: Select prin ter mode ls a llow d uple x scan ning, copyin g, or fax ing wit h just a singl e pass of a pa ge th roug h the A DF. 2 ADF input tray Load original document[...]

Use the To 16 USB port Connect the p rinter to a computer using a USB cable. Warning—Potent ial Damag e: Do not touch the USB port excep t when plugging in or removing a USB cable or installation cable. Note: Remove the sticker to access the po rt. 17 Ether net po rt Conn ect your prin ter to a comp uter, a local networ k, an exter nal DS L, or a[...]

Using the printer control pane l Note: T he ic ons appe ar when they ar e selectab le on the c urrent scre en. If an ic on does not appear, then the fun ction is not avai lable. Use To 1 Power • Turn the printe r on and off. • Switch to Sleep mode . Note: When the prin ter is on, p ress to switch to Sleep mode. P ress a nd hol d for three secon[...]

Understanding the home screen After the printer is turned on and a short warm-u p period occurs, the display shows the home screen . Use the home scre en selections to initiate an action, suc h as copying or faxing, or to change printer setting s. Touch To 1 Copy Access th e copy me nu an d make cop ies. 2 Scan Access the sca n me nu and sc an do c[...]

Navigating menus using the t ouch screen Use To 1 Left ar row Scroll left. 2 Right arrow Scroll right. 3A c c e p t Save you r setting. 4 Up arrow Scroll up. 5 Scroll bar Scro ll up an d dow n the menu l ist. 6 Down arrow S croll down. Tips: • Use your fin gers to n avig ate t he s creen . The tou ch s creen do es no t wor k if you u se o the r t[...]

Inserting a m emory car d Inserting a fla sh drive Note s: • Insert the card with the brand name labe l facing up. • Make sure an y arrows on t he card point toward the pr in ter . • If neces sary, connect the memory card to the adap ter th at came wit h it. • Make sure that the memory card inserted is suppor ted by the prin ter. Fo r more [...]

Ordering and replacing supplies Ordering ink cartridges Order the cartridges th at are designe d for use in your region. • Region 1 : For the United States, Canada, and Latin America , use 200, 200XL, or 200XLA cartridges. • Region 2 : For the European Unio n (EU), the Europe an Ec onomic Area (EEA), and Switzerland, use 210, 210XL, or 200XLA c[...]

Notes: • If Align Pr inter appears on the printe r control panel , then touch Continue . • Do not remov e the alignme nt page until pr inting is fini shed. Maintaining ink cartridges In addition to th e following tasks that you can pe rform, yo ur printer perform s automatic main tenance cycles if it is plugged in to a properly gro unded, worki[...]

Using the printer software Supported operating systems The printer software require s up to 500MB of free disk space. • Microsoft Wi ndows 8 • Microsoft Windows Server 2012 • Microsoft Wi ndows 7 (SP1) • Microsoft Wi ndows 7 • Microsoft Windows Server 2008 (R2) • Microsoft Windows Server 2008 (SP1) • Microsoft Windows Server 2003 (SP2[...]

Using the Windows printer software Software installed durin g printer inst allation When you set up the prin ter using the installation software CD, all the necessary software was installed . You may hav e chosen to install some additi onal prog rams. The foll owing ta ble provide s an overview o f various software program s and what the y can help[...]

Web Li nks Web Links are l inks to pred efined We b pages. Web Links are save d in the printer fol der. 1 From the Fi nder, navigate to : Applications > select your prin ter folder > Web Links 2 Double ‑ cli ck the Web Link that you want to visit. Use To Customer Sup port Contact technical supp ort. Lexmark Software Updates Download and ins[...]

Printing Recommended paper brands For e ‑ mails, received faxes, in ternal documents, and s imilar print jobs Size Recomm ended paper Weigh t Set paper type to Letter PrintWorks 30 % Recycled Multipurpo se Pape r #00011 20 lb Plain A4 UPM Future Multitech 80 g/ m 2 Plain For colorful and high ‑ coverage documents Size R ecommended pap er Weigh [...]

Printing a document For Wind ows users 1 With a docume nt open, click File > Print . 2 Click Properties , Prefe ren ces , Options , or Setup . 3 Select the print quality , the numb er of copies to p rint, the type of pape r to use, and how the pages should print. 4 Click OK to close any printer software d ialogs. 5 Click OK or Print . For Mac in[...]

4 From the me nu bar, choo se Fi le > Pr int . 5 From th e Printe r pop ‑ up me nu, choose y our pr inter. 6 From th e print o ptions pop ‑ up me nu, choose Quality & Media . 7 From th e P aper Typ e pop ‑ up me nu, choo se Plain Paper . 8 From th e print o ptions pop ‑ up me nu, choose Layout . 9 From the Two ‑ Sid ed po p ‑ up [...]

Canceling print jobs To canc el a pr int job fr om the pr int er con trol pa ne l, pre ss , an d th en p ress . Printing st ops and the printer re turns to the h ome scree n. To cance l a print job from the computer , do the follow ing: For Wind ows users 1 Open the pri nte rs fo lde r. In Windows 8 From the Se arch charm , type ru n , and then nav[...]

Copying ADF Scanner glass Use the ADF for m ultiple ‑ page doc ument s. Note : The ADF is available only in select printer models. If y ou pur chase d a pr inter withou t an ADF , then load o rigina l docum ents or photos on the scanner gla ss. Use the scanner gl ass fo r single pa ges, small item s (such a s postca rds or ph otos), tr anspare nc[...]

Notes : • For lo ng ‑ edge bi nding, pages are bou nd along th e long edg e of the page ( left edge for portrait orientation and top edge for landscape o rientation). • For s hort ‑ edge bindin g, page s are bound alon g the shor t edge of the pa ge (top edge for portrait orientation and left edge for landscape orientation). 4 Press . Co py[...]

Scanning ADF Scanner glass Use the ADF for m ultiple ‑ page doc ument s. Note : The ADF is available only in select printer models. If y ou pur chase d a pr inter withou t an ADF , then load o rigina l docum ents or photos on the scanner gla ss. Use the scanner gl ass fo r single pa ges, small item s (such a s postca rds or ph otos), tr anspare n[...]

2 From the co mputer, do the following : In Windows 8 From the Se arch charm , type Pr inter Home , and th en na vig ate to: Printer Home > select your printer > Sca n In Windows 7 or earlie r a Click or Star t . b Click All Programs or Prog rams , and then select the printer program folder from the l ist. c Navigate to: Printer Home > sel[...]

• Make sure you have created a fold er shortcut before you be gin. For more inf ormation, se e “Adding a net work folder short cut” on p age 31. 1 Load the original documen t faceup into th e ADF or facedo wn on the scanne r glass. 2 From the ho me screen, navig ate to: Scan > Netw ork Fold er 3 Selec t th e nam e o f the ne twor k sha red[...]

E-mailing Sending e-mail Tips for e ‑ mailing • Make su re to e nte r yo ur e ‑ ma il acc oun t inf orma tio n and set up the S MTP se rver befo re se ndin g an e ‑ mail. • Make sure the prin ter is c onnected to an E the rnet or w ireless network be fore sending an e ‑ mail. If necessary , make sure the netwo rk is connected to the Int[...]

Setting up the printer to fax CAUTION— SHOCK HAZARD : Do not use the fax feature du ring a light ning storm. Do not set up this product or mak e any elect rical or cabling connec tions, such as the pow er supply cord or teleph one, durin g a lightni ng storm. Step 1: Co nnect the printer to the telephone line Check the sce narios below and follow[...]

Connected to different w all jacks To co nne ct: Connect the cable from the wall jack to th e port of the printe r. Tips for this setup: • If you have only one telep hone numbe r on your line, the n you need to set the printer to receive faxes automatically (Auto Answer On). • Set the printer to pick up calls two rings after th e ans wering mac[...]

• You can also set the prin ter to receive faxes automati cally (Auto Answer On), but y ou need t o turn off the voice mail service when you are exp ecting a fax. This se tting works best if you are using voice mail more often th an fax. Scenario 2: Dig ital Subscriber Line (DSL) A Digital Subscriber Line sp lits your regular telephone line into [...]

2 Connect t he other end of the cable to the port labele d Phone Line 1 or Phone P ort on the V oIP ad apter. The port labeled Phone Line 2 or Fax Por t is not always active. You may need to pa y extra to y our V oIP provide r if you want to acti vate the seco nd phone port. 3 Remove th e protect ive plug from th e port of th e printer, and the n c[...]

• If you need two ph one port s for your device s but do not want to pay extr a, then do not plug the pri nter into the second ph one po rt. You can use a phone splitter. Plug the phone splitter into th e Phon e Line 1 or Phone Port , and then plug the printer and teleph one into the splitter. Make sure yo u use a phone spli tter , not a lin e sp[...]

Connecting the pr inter to a non ‑ RJ ‑ 11 wall jack To co nne ct: 1 Conn ect o ne end o f a tele pho ne cab le to th e port of the print er. 2 Conn ect t he othe r en d of the c ab le to the RJ ‑ 11 adapter, and then conne ct the adapt er to the wall jack . 3 If you want to co nnect ano ther devic e (telepho ne or answeri ng machine ) to the[...]

France Netherlands Switzerland Finl and Norw ay Unite d King dom Warning—Potential Damage: If you r country or reg ion is on the list, then do not remove the wra p pl ug from the port of the printer. It is necessary for the proper fun ctioning of the devices on the telephone line. To co nne ct: Connect the cable from the wall jack to th e port of[...]

Connect the printer to any of the N ports. To co nne ct: 1 Conn ect o ne end o f a tele pho ne cab le to th e port of the print er. 2 Conn ect t he othe r en d of the c ab le to the RJ ‑ 11 adapter, and then conne ct the adapt er to an N port. 3 If yo u w ant t o c onnec t a tel ephon e a nd answ erin g machine to the same wall jack, then co nnec[...]

Step 5: Set the number of rings If you set Auto Answer to O n in Step 4, then do the following. If you set Auto An swer to Off, the n proceed to S tep 6. If you su bscribe to Distin ctive Ring Setting the correct ring is important if you subscr ibe to the Distinctive Rin g Pattern Detect ion (DPRD) feature offered by te lephone c ompanies . Th is f[...]

Fax ing CAUTION— SHOCK HAZARD : Do not use the fax feature du ring a light ning storm. Do not set up this produ ct or make any elect rical or cabling con nections , such as the fa x feature, power co rd, o r teleph one, durin g a lightni ng storm. Sending faxes Tips for sending faxes • Make sure the printer is on an d connected to a working tel[...]

• If you set the printer to re ceive faxes manually (A uto Ans wer Off), then make sure t hat th e ringe r volume is not set to Off. • If you have set the printe r to receive faxes auto ma tically (A uto Answe r On), t hen l oad pape r in th e printer . Receiving fa xes aut omatical ly 1 Make sure that Auto Answer is on: From the ho me screen, [...]

Wireless networking Information you will need duri ng wireless setup To set u p the p rinter for wireless prin ting , you need to kn ow the fol lowing : • The name of y our wireless ne twork, w hich is also kn own as the SSI D (Serv ice Set Ident ifier) • If en cryp tion was used to s ecur e you r net work • The secur ity key (eit her a WE P [...]

Launc hing th e Wire less Setup Util ity 1 Do th e fol lowin g: In Windows 8 From the Se arch charm , type wi reles s set up utilit y , and th en nav ig ate to : Apps li st > Wireless Setup Utility In Windows 7 or earlier a Click or Star t . b Click All Programs or Prog rams . c Select the printer pro gram folder from th e list, and then select [...]

2 Fo llo w the in str uc tion s o n the pr int er disp lay . U SE THE P ERSONAL I DENTI FICA TIO N N UMBE R (PI N) METHOD 1 From the printer contro l panel, n avigate to: > Network Setup > Wi rele ss N etw orki ng > Wi ‑ Fi Protected Setup > PIN Me thod 2 Fo llo w the in str uc tion s o n the pr int er disp lay . Wire less ne two rkin[...]

Using the Embedded Web Server The Embed ded Web Server lets yo u view and re motely customi ze printe r settings eve n when you are n ot physi cally near the printe r. You can also vi ew reports on prin ter activitie s, monitor and order print er supp lies onli ne, c ontact cus tomer support , and downloa d update s for y our pri nter. The E mbe dd[...]

Click To Scan ‑ to ‑ Network F older Setup Add or manage a folder destination when the Scan to Network application is used. Notes: • This featur e may not ap pear i n the Emb edde d Web Se rver, depe nding on yo ur pri nter mode l. • To us e thi s fea ture, firs t make sure you ar e us ing th e Hyper Text Transfer Pr otocol Sec ure (HTTPS) [...]

Using SmartSolutions What are SmartSolutions? SmartSolut ions are application s for touch ‑ screen p rinte r m odel s. T he Sm art Solut io ns We b si te ( http://smartsolutions.lexmark. com ) lets you ad d customized one ‑ touch solutions to your prin ter to stre aml ine re pet iti ve cop yin g, sca nni ng, a nd pr int ing ta sks. Smar tSo lut[...]

Troublesh ooting Before you troublesho ot Use this check list to solve most printer pro blems: • Make sure th e power c ord is plug ged into the printer and into a properly grounded, working electric al outlet. • Make sure the printer is turne d on. • Make sure t he printer is s ecurely connected to the c omputer, print se rver, or network ac[...]

Software did not install If you encountered problems whi le installing, or if your printer does not appear in the list in th e printers folder or as a printer option when sending a print job, then try un installing and reinstalling the software. Before you reinstall the software, do the follo wing: M AKE SURE THAT YOUR COMPUTER MEETS THE MINIMUM SY[...]

C HECK THE USB CONNECTION 1 Check the USB cable for an y obvi ous damage . If the cable is damage d, then us e a new one. 2 Firmly plug the square end of the USB cable into the back of th e printer. 3 Firm ly plug the re ctan gula r end of the USB cabl e into the USB port of the c omput er. The USB po rt is marked with . Note: I f y ou co nti nue t[...]

In Windows 7 or earlier a Click , or click Start and th en click Run . b In the Start Se arch or Run dialog, typ e devmgm t.msc . c Press Enter , or cli ck OK . The Devi ce Ma nager opens . 2 Click th e plus sig n ( + ) beside Universal Serial Bus controllers. If US B Host Contro ller and US B Root H ub ar e list ed, then the US B port i s enab led[...]

From the home scre en, navigate to: > Fax Se tup > Dialing and Sending > Auto Fax Convert > On > Acc ept M AKE SURE THAT THE D IAL P REFIX SET TIN G IS COR REC T The dialing prefix is the nu mber or series of nu mbers tha t you press be fore yo u can dial the actual fax number or telephone number. If the printer is in an office setti[...]

Print a networ k setup page to ve rify the SSID the prin ter is using. If you are not sure if your SS ID is corr ect, th en run the wi reless setup again. • Your WEP ke y or WPA passphra se is correct ( if your networ k is secure). Log on to the access point and chec k the security setting s. A security key is like a password. All devices on the [...]

or • Exactly 5 or 13 AS CII charact ers. ASCII character s are letters, numbers , and symbols foun d on a keyboar d. ASCII characters in a WEP ke y are case ‑ sensitive. If your access point is using WPA or WPA2 secu rity, then th e WPA/WP A2 pre shared key /passp hrase should be: • Exactly 64 hexadecimal ch aracters. Hexa decimal characters [...]

b In the W irele ss sect ion, look f or SSID . 3 Comp are th e SS ID of the com puter and SSID of the p rint er. If the SS IDs a re the sa me, then th e com puter and th e prin ter are conn ecte d to th e same wire less netwo rk. If the SSIDs are not the same, then run the utility ag ain to set up the printer on the wireless network used by the com[...]

The Rou ter entry is typ ically the access po int. Locating the printer IP address • From the printer , print a networ k setup pag e. In th e TCP/ IP sec tio n, loo k for Addres s . • View the printer sett ings. From the pr inter co ntrol p anel, n avi gate to e ither of the follow ing: – > Setup > > Ne twork Setup > > Wireless[...]

M AKE SURE THE PRINTER POWER IS ON Make sure the pri nter is conn ected to a power so urce and is turne d on. M AKE SURE THAT THE NETWORK IS OPERATI NG PROPERLY • Try to access ot her c ompute rs on the network . • Make sure all swi tches, hubs, and other connect ing device s are turned on. M AKE SURE THE PRINTER HAS VALID NETWORK SETTINGS Prin[...]

Notices Edition notice October 2012 The following paragraph does not apply to any coun try where such provisions are inconsistent w ith local law: LEXMA RK INTE RNATION AL, INC. , PRO VIDES TH IS PUBLIC ATIO N “AS IS ” W ITHOUT WARRA NTY OF AN Y KI ND, EI THER E XPRES S OR IMPLIED , INC LUDIN G, BUT NOT LIMIT ED TO, THE I MPLIED WARR ANTIES OF [...]

Index A adding networ k folder short cut 30 Additional So lutions customize prin ter setting s using 47 Addres s Bo ok 41 Address Boo k Setup customize prin ter setting s using 47 ADF cop ying a t wo ‑ side d (du plex ) doc ume nt using 27 ADF in put tray location 12 aligni ng the prin thead 19 answering machine setting up 33 Automatic doc ument [...]

printer contr ol panel 14 Impor t/Exp or t customize prin ter setting s using 47 incorrect l anguage app ears on display 50 information finding 5 informat ion pane 47 information you will need during w ireless set up 44 ink conservi ng 5 ink cartrid ge acces s door location 12 ink cartridges orderi ng 18 replacing 18 inserting a memory card or flas[...]

sec uri ty PI N recovering 51 selecting the wireless port 57 sender in formation registering 40 sen din g an e ‑ mail scannin g a document or ph oto 32 sen ding fax es , tips 42 setting distinctive ring 41 numbe r of rings 41 setting up fax cou ntry ‑ or region ‑ specific 37 digital telephone service 36 DSL con necti on 35 standard telephone [...]