Lexmark XC2132 manual

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Table of contents for the manual

  • Page 1

    XC2132 User's Guide Septembe r 2014 www.lexma rk.com Machine type(s): 7527 Model(s): 697[...]

  • Page 2

    Conten ts Safe ty infor matio n.... ...... ..... ........ ...... ........ ..... ...... ........ ..... ...... ....... ...... ...... .7 Learn ing a bout t he pr inte r..... ........... ........ ........ ........... ........ ........ ........... .....9 Findi ng in formati on abo ut the p rint er..... ......... ...... ....... ...... .......... ...... .[...]

  • Page 3

    Networ kin g..... .... ..... ..... ..... ....... .... ..... ..... ....... ..... ..... .... ....... ..... ..... ..... .... ....... ..... ..... ..... ... ...... ....... ..... ..... ..37 Veri fying pri nter set up... ...... .......... ...... ...... ........... ...... ...... .......... ...... ...... ....... .......... ...... ..... ........ ...... .....[...]

  • Page 4

    Custom izin g e-ma il sett ings ...... .... .... ..... ...... .... ..... .... ....... .... .... ...... ..... .... .... ...... ..... .... .... ...... ... ...... .... ..... ..86 Cancel ing an e-mai l... ......... ....... ..... ....... ......... ...... ...... ...... .......... ...... ...... ......... ...... ...... ...... . ......... ...... ......86 Un[...]

  • Page 5

    Erasin g prin ter ha rd disk memo ry... ..... ........ ...... ..... ........ ...... ..... ........ ..... ...... ........ ..... ..... ........ .... ....... ...2 04 Config uring p rint er hard disk en cryptio n...... ....... ...... ......... ....... ...... .......... ....... .......... ...... ....... ...... .......2 04 Findi ng pri nter se curit y in[...]

  • Page 6

    Solvi ng pri nt pro blems ....... ......... ...... ....... .......... ....... ....... ...... .......... ...... ....... ....... ......... ....... ....... ......... .269 Solvi ng cop y pro blems. ............ ...... ........ ....... ........... ....... ........ .......... ........ ....... ....... ........... ... ............ ....2 96 Solvi ng fax pro[...]

  • Page 7

    Safety information Connect t he power cord dire ctly to an app ropriately rated and prop erly gr ounded el ectric al outlet that is near t he product and ea sily acce ssible . CAUTION—PO TENTIAL IN JURY: Do not us e this prod uct with ex tensi on cord s, mul tiou tlet powe r strips , multiou tlet ext enders, o r other types o f surge or UPS devi [...]

  • Page 8

    CAUTION—PO TENTIAL IN JURY: D o not cut, twist, bi nd, crush , or plac e heavy obje cts o n the powe r cord. Do not subject the po wer co rd to abrasio n or s tress . Do not pinch the power cord b etween objects suc h as fur niture and walls. If any of these things happen, a risk of fire or electrical shock results. Inspect the power cord regular[...]

  • Page 9

    Learni ng about the prin ter Finding informa tion about th e printer What are you looking for? Find it here Initia l setup in structions : • Connecting the printer • Installin g the p rinter s oftware Setup documentation—The setu p documentation came with the printer and is al so available at http://support.le xmark.com . Additional setup and[...]

  • Page 10

    What are you looking for? Find it here The latest supplemental information, upda tes, and customer support: • Docu mentati on • Driver d ownload s • Live chat support • E ‑ mail support • Voice support Lexmark support Web site— http://support.le xmark.com Note: Select your country or regi on, and then select your product to view the a[...]

  • Page 11

    1 Righ t side 304.8 m m (12 i n.) 2 Front 508 m m (20 i n.) 3 Left side 76.2 mm (3 in.) 4 Rea r 101.6 mm (4 in.) 5 Top 291.7 mm (11.5 in.) Printer configurations CAUTION—TIPPI NG HAZARD: Fl oor-mo unted con figurati ons req uire additio nal furni ture for st ability. Yo u must use eith er a print er stand or print er bas e if you are using m ulti[...]

  • Page 12

    Basic model s 1 Printer control pa nel 2 Automatic doc ument feeder (ADF) 3 Standard bin 4 Top door latch 5 Right s ide cove r 6 Standa rd 250- sheet t ray (Tra y 1) 7 Manual feeder 8 Optional 650-sheet duo tray with integrated multi purpose feeder (Tray 2) 9 Optional 550-sheet tra y (Tray 3) Understanding th e basic fun ctions of the scanner • M[...]

  • Page 13

    Using the ADF and scanner glass Automatic d ocument feed er (ADF) Scanner glass Use the ADF for multiple ‑ pag e documents including two- sided (duplex) pages. Use the scanner glass for s ingle ‑ page documents, book p ages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine cli ppings). Usin[...]

  • Page 14

    Understandin g the printer control panel Using the printer control panel Use the To 1 Displ ay • View printing, copying , e-mailing, f axing, and scanning options. • View printer status and error messages. 2 Home button Go to the home screen. 3 Sleep button Enable Sleep mode or Hibernate mode. 4 Keypad Enter numbers, letters, or symbols. 5 Indi[...]

  • Page 15

    6 1 12 11 10 7 8 2 3 4 5 9 13 14 Touch To 1 Change Language Launch the Change Languag e pop ‑ up window that le ts you change the primary lang uage of the printer. 2 Copy Access the Copy menus and make copies. 3 Fax Access the Fax menus a nd send fax. 4 E-mail Access the E-mail menus and send e ‑ mails. 5 FTP Access the File Transfer Protocol ([...]

  • Page 16

    Features Feature Description Menu trail lin e Example: Menus > Settings > Copy Settin gs > Num ber of Co pies A menu trail line is located at the top of each menu screen. This feature shows the path taken to arrive at the current menu. Touch any of the underli ned words to return to that menu. Number of Copies is not underlined because it [...]

  • Page 17

    Sleep button light Printer status Blinking am ber for 0.1 second, then goes completely of f for 1.9 s econds in a slow, pulsing patt ern The printer is in Hibernate mode. Using the touch-screen buttons Note: Your home screen, i cons, a nd butto ns may var y, depen ding on your home screen custom ization s ettings, adminis trative setup , and active[...]

  • Page 18

    Touch To Cancel • Cancel an action or a selection. • Exit a screen and return to the previous screen without saving changes. Reset Reset values on the sc reen. Underst anding the printer co ntrol pane l 18[...]

  • Page 19

    Setting up and usin g the home screen applications Notes: • Your home screen m ay vary de pending on your h ome sc reen cu stomizat ion sett ings, adm inistr ative se tup, and active e mbedded a pplicat ions. S ome applic ations are sup ported on ly in some p rinter mo dels. • There m ay be additio nal solu tions an d appli cations availab le f[...]

  • Page 20

    3 Press Enter . Note: If you are us ing a prox y serv er, then te mporarily d isable it to loa d the Web pag e correc tly. Customizing the home screen 1 Open a Web browser, and th en type the print er IP address in the ad dress field. Note: View the printer IP address on th e printer home s creen. The IP address app ears as four sets of numbers sep[...]

  • Page 21

    Activating the home screen application s Finding information about the home screen appli cations Your printer comes with preinstalled home s creen applicat i ons. Before yo u can use t hese appl ications, yo u must firs t activa te and s et up t hese applicati ons u sing the Emb edded We b Serv er. Fo r mor e inform ation o n acces sing the Embedde[...]

  • Page 22

    Settin g up Card Copy Note: A later version o f this User' s Guide m ay contain a direc t link to the Administrat or's Gu ide of this applicati on. To check f or upda tes o f this User's Guid e , go to http: //support .lexmark .com . Use To Quic kl y an d easil y co py in sur anc e, ide nti fica ti on, a nd oth er walle t ‑ size ca[...]

  • Page 23

    Use To Create shortcuts on t he printer home screen, with sett ings fo r up to 25 freq uently used copy, fax, or e- mail jobs. To use the a pplicatio n, touch MyShort cut , and then follow the inst ructions on th e printer display. Set ting up Mu lti Se nd Note: A later version o f this User' s Guide m ay contain a direc t link to the Administ[...]

  • Page 24

    Use To Scan a document and send it to a shar ed networ k folder. You can define up to 30 u nique folder destinations. Notes: • The printer must have permission to write to the destinations. From the computer where the destination is specified, use sh aring, securi ty, and firewall setti ngs to allow the pri nter at least a write access. For help,[...]

  • Page 25

    Exporting and impo rting a co nfiguration You can e xport con figur ation s ettings i nto a te xt file, a nd then import the fil e to appl y the set tings t o other printers . 1 Open a Web browser, and th en type the print er IP address in the ad dress field. Note: View the printer IP address on th e printer home s creen. The IP address app ears as[...]

  • Page 26

    Additional printer setup Installing internal options CAUTION —SHOCK HA ZARD: If you are acce ssing the c ontroller board or installing o ptional hardware or memo ry device s somet ime af ter se tting up the print er, th en turn t he pri nter of f, and un plug the power c ord from th e electric al outl et befo re conti nuing. If you have an y othe[...]

  • Page 27

    Note: This task requires a flat ‑ head screwd river. 1 At th e back o f the printe r, tu rn t he scre ws coun terclo ckwise to r emov e them . 2 Sligh tly open the contro ller boa rd access c over, an d then sh ift to th e right to remove it. 3 Locate the appr opri ate conne ctor on the contro ller boa rd. Warning—Pote ntial Da mage: Controller[...]

  • Page 28

    3 2 1 1 Flash memory or font card connecto r 2 Printer hard disk connect or 3 Mem ory ca rd conn ecto r 4 Reattach the cover. Additi onal pr inter set up 28[...]

  • Page 29

    5 Turn the screws clockwise to lock the cover. Installing a memory card CAUTION —SHOCK HA ZARD: If you are acce ssing the c ontroller board or installing o ptional hardware or memo ry device s somet ime af ter se tting up the print er, th en turn t he pri nter of f, and un plug the power c ord from th e electric al outl et befo re conti nuing. If[...]

  • Page 30

    3 Alig n the notc h (1) on the m emory card with the ridge (2) on the con nector. 2 1 4 Push the memo ry card straight into th e connector, and th en push the card towa rd the controll er boa rd wall un til it cl icks into plac e. 1 2 5 Clos e the co ntrolle r board acce ss cove r. Additi onal pr inter set up 30[...]

  • Page 31

    Installing an op tional card CAUTION —SHOCK HA ZARD: If you are acce ssing the c ontroller board or installing o ptional hardware or memo ry device s somet ime af ter se tting up the print er, th en turn t he pri nter of f, and un plug the power c ord from the electr ical ou tlet befo re conti nuing . If you have o ther de vices at tached to the [...]

  • Page 32

    4 Push the c ard firmly into place as sh own in the illustr ation. Warning—Pote ntial Da mage: Imprope r inst allati on of t he c ard may cause d amag e to th e card a nd the contr oll er boar d. Note: The entire lengt h of the connec tor on th e card must to uch and be flus hed aga inst the c ontrol ler boar d. 5 Close the contr oller b oard acc[...]

  • Page 33

    CAUTION —SHOCK HA ZARD: If you are acce ssing the c ontroller board or installing o ptional hardware or memo ry device s somet ime af ter se tting up the print er, th en turn t he pri nter of f, and un plug the power c ord from th e electric al outl et befo re conti nuing. If you have an y other devi ces att ached to the print er, then turn them [...]

  • Page 34

    4 Align th e prin ter with the 65 0 ‑ sheet duo tr ay, and then lower the printer int o place. Additi onal pr inter set up 34[...]

  • Page 35

    5 Install the dust co vers . Note: When th e printer so ftware and any ha rdware opt ions are installed, you may n eed to manu ally add th e optio ns in the print er driver to m ake them availa ble for print jobs. F or more informatio n, see “Adding availab le opt ions in the pri nt driver ” on pag e 35 . Setting up the printer software Install[...]

  • Page 36

    2 Select the printer you want to update, and then do either of the following: • For Wi ndows 7 or late r, sel ect Printer prop erties . • For earlier vers ions, select Properties . 3 Naviga te to the Co nfigurat ion tab , and th en select Upda te Now ‑ As k Printe r . 4 Apply the chan ges. For Macintosh users 1 From Syst em Preferences in the[...]

  • Page 37

    Use the To 1 USB wireless port Attach an optional wireless network ada pter. 2 Security lock port Lock th e controller board. 3 Printer power cord socket Connect the printer to a proper ly gr ounded electrical outlet. 4 LINE port Connect the printer to an active tele phone line through a standa rd wall jack (RJ ‑ 11), DSL filter, or VoIP adapter,[...]

  • Page 38

    Prepar ing to s et up th e print er on a wireless netw ork Notes: • Make sure your wirel ess network a dapter is installed in your pri nter and wor king proper ly. For mo re information, see the instr uction sheet that came with the wireless networ k adapter. • Make sure your access point (wireless router) is tu rned on and is working properly.[...]

  • Page 39

    Connec ting the p rinter usin g the Wireless Se tup Wizard Before you be gin, ma ke sure t hat: • A wirele ss network adapter i s install ed in the pr inter and is working properly. For more in formati on, see the instr uction sheet t hat ca me with the wirel ess ne twork a dapter. • An Ether net cable is disco nnected f rom the printer. • Ac[...]

  • Page 40

    3 Open a Web browser, and th en type the IP address of y our access point in the add ress field. Notes: • The IP addr ess appe ars as four s ets of n umbers se parate d by peri ods, such as 123.123. 123.123. • If you are using a proxy server, th en temporarily disable it t o load the Web page correctly. 4 Acces s the WPS se ttings . For more in[...]

  • Page 41

    Printing a menu s ettings p age From the home s creen, navig ate to : > Report s > M enu Se ttings Pag e Printing a network se tup page If the pr inter is atta ched to a netwo rk, th en print a netw ork set up page to veri fy the n etwor k conne ction. T his pag e also pro vides i mportant informa tion tha t aids ne twork printing c onfigu ra[...]

  • Page 42

    Loading paper and specialty media Proper selec tion and loadin g of media can imp rove how relia bly document s print. Fo r more inform ation, see “Avoid ing jams” on page 234 and “Storing pa per” on p age 59 . Setting the pap er size and type From the home s creen navig ate to: > Paper Me nu > Paper Size/Type > selec t a tray >[...]

  • Page 43

    2 If t he pap er is long er th an le tter ‑ size paper, then squeeze and then slide the length guide at the back of the tray to extend it. 3 Squeeze, and then slide the lengt h guide tab to the correct position for t he size of the pape r being loaded. Note: Use the paper size in dicato rs on the b ottom of the t ray to hel p positi on the g uide[...]

  • Page 44

    4 Squeeze, and then slide th e width guide tab to the corr ect position for the size of the pap er being loaded. Note: Use the paper size in dicato rs on the b ottom of the t ray to hel p posi tion the g uides. 5 Flex the sheets ba ck and forth to loosen t hem, and then fan them. Do n ot fold or crease t he paper. Straighten the edges on a level su[...]

  • Page 45

    6 Load th e paper stack wit h the rec ommende d print able s ide faceup. 7 Place the paper guides secure ly against the edges of t he paper. 8 Ins ert th e tra y. 9 From the printer control pane l, set the pap er siz e and paper typ e in the Pape r menu to ma tch the paper loaded in the tray. Note: M ixing p aper siz es or pap er types in a tray ma[...]

  • Page 46

    One ‑ sided printing using a le tterhead Two ‑ sided printing using a letterhead • Load envelope with the flap side up and against the right side of the p aper guide. 2 Feed paper into the manual feeder on ly to the point where its leading edge can contact the paper gu ides. Note: To achieve the best possib le print qualit y, use onl y high ?[...]

  • Page 47

    1 Length guide tab 2 Paper size indicator 3 Wid th guide tab Loading the multipurpose feeder 1 Push the mu ltipurpose feeder latch to the left. Loading pape r and specialt y media 47[...]

  • Page 48

    2 Open the multipu rpose feeder. 3 Pull the multipur pose feeder extender. Note: Guide the extender gently so that the multipurpose feeder is fully extended and open. 4 Prepare the paper fo r loading. • Flex the sheets of pap er back and forth to loosen them, an d then fan them. Do not fold or crease the pap er. Straighten the edges on a level su[...]

  • Page 49

    5 Locate t he maxi mum pa per fill indicator and ta b. Note: M ake sure the p aper or special ty media is below th e maxim um paper fill indi cator l ocated on the paper guides . 1 Width guide tab 2 Maximum paper fill ind icator 3 Width guide 4 Feeder extender 5 Paper size indicator 6 Load the paper, and then adjust the width guide to lightly touch[...]

  • Page 50

    • Load en velope s with the flap s ide up a nd aga inst the right side o f the pape r gui de. Notes: • Do not lo ad or close t he multipurpo se feeder whil e a job is print ing. • Load on ly one siz e and typ e of paper at a time . • Paper should lie flat in the multipurpos e feeder. Make sure the paper fits loosely in the multipur pose fee[...]

  • Page 51

    Creat ing a cu stom na me fo r a pape r type Using the Embedded Web Server 1 Open a Web browser, and then type the print er IP address in the ad dress field. Notes: • View the printer IP address on the printer home scr een. The IP address appears as four sets of numbers separ ated by peri ods, su ch a s 123. 123.123.123. • If you are using a pr[...]

  • Page 52

    Using the printer c ontrol panel 1 From the ho me sc reen, navi gate to: > Pape r Me nu > Cus tom Types 2 Select a c ustom p aper type name, a nd then select a paper ty pe. Note: P aper is th e facto ry default pa per t ype for all us er ‑ defi ned custom names. 3 Touch Submit . Conf iguring a cus tom nam e Using the Embedded Web Server 1 O[...]

  • Page 53

    Paper and specialty media guide Notes: • Make sure that t he paper s ize, type, and weight are set correctly on the c omputer or control panel. • Flex, fan, and straighten specialty media before loading them. • The printer may print at a reduced speed to prevent damage to the fuser. • For more informat ion on c ard stock a nd label s, see t[...]

  • Page 54

    Sou rce Prin tin g Printable side Paper orientation Manual feeder One ‑ sided Facedown Load the sheet with the top edge entering the printer fi rst. Manual feeder Two ‑ sided Faceup Load the sheet with the bottom edge entering the printer fi rst. Multipurpos e feeder One ‑ sided Facedown Load the sheet with the top edge entering the printer f[...]

  • Page 55

    Tips on us ing transparenc ies Print a test page o n the transparencies being con sidered for use before buyin g large quantities. • From the print er cont rol pan el, set the pap er si ze, type, te xture, and weight in the Paper menu to match t he transparencies loaded in the tray. • Print a test page on th e transparencies being considered fo[...]

  • Page 56

    • Use full l abel sheets. Partia l sheets may ca use labels t o peel off during printing , resulting in a jam. Pa rtial s heets also conta minate th e printe r and the cart ridge with a dhesive, and could vo id the pri nter and to ner ca rtridge warranties. • Do not use labe ls with exposed adhesive. • Before loadin g label s on the tray, fle[...]

  • Page 57

    Smoothness Paper sm oothnes s direct ly affects print qual ity. If pa per is to o roug h, then to ner canno t fuse t o it proper ly. If pap er is too smoot h, then it can c ause paper feeding or pr int quali ty issues. Always u se paper bet ween 100 and 300 Sheffield points ; smooth ness between 150 and 25 0 Sheffiel d points produces th e best pri[...]

  • Page 58

    To help avoid pa per jams a nd poor print qu ality: • Always us e new, unda maged paper. • Before loadin g paper, know th e recom mended printa ble sid e of the paper. This in formati on is usu ally indica ted o n the pa per pa ckag e. • Do not use paper t hat has be en cut o r trimme d by hand. • Do not mix pape r sizes, ty pes, or weigh t[...]

  • Page 59

    Storing paper Use these paper storag e guidelines to help avoid jams and uneven print quali ty: • For best resu lts, store paper where the tem perature is 21°C (70°F) an d the relative humidity is 40 percen t. Most label manufac turers recomm end pri nting i n a temp erature r ange of 18–24 °C (65–7 5°F) with relati ve hum idity between 4[...]

  • Page 60

    Paper size and dimension Standard 250 ‑ sheet tray Manual feeder 650 ‑ she et duo tray 550 ‑ sh eet tray ADF Scanner glas s Duplex mode 550 ‑ sheet tray Multipurpose feeder JIS B5 182 x 2 57 mm (7.2 x 10.1 in.) 1 1 1 1 X Letter 216 x 2 79 mm (8.5 x 11 in .) 1 1 1 1 Legal 216 x 3 56 mm (8.5 x 14 in .) 1 1 1 1 X Executive 184 x 2 67 mm (7.3 x[...]

  • Page 61

    Paper size and dimension Standard 250 ‑ sheet tray Manual feeder 650 ‑ she et duo tray 550 ‑ sh eet tray ADF Scanner glas s Duplex mode 550 ‑ sheet tray Multipurpose feeder 7 3/4 E nvel ope (Monarch) 98 x 19 1 mm (3.9 x 7. 5 in.) X X 1 X XXX 9 Enve lope 98 x 22 5 mm (3.9 x 8. 9 in.) X X 1 X XXX 10 Envelo pe 105 x 2 41 mm (4.1 x 9. 5 in.) X [...]

  • Page 62

    Paper type 250 ‑ sh eet tray Manual feeder 650 ‑ sheet duo tray 550 ‑ sheet tray ADF Scanner glas s Two ‑ sided printing 550 ‑ sheet tray Multipurpo se feeder Paper • Plain • Recy cled • Glossy • Bond • Letterhead • Prep rinted • Colo red • Light • Heavy • Cust om Type [x] Card st ock X Labels • Paper X Envelope X X [...]

  • Page 63

    Printing Printing forms and a document Printing forms Use Fo rms and Fav orite s to quickly an d easil y ac cess fre quentl y used for ms or other inform ation that is regu larly pr inted. Before you ca n use th is applic ation, first set i t up on th e print er. For m ore inf ormation, see “Setti ng up Fo rms and Favorites ” on pa ge 21 . 1 Fr[...]

  • Page 64

    > Settings > Print Se ttings > Qualit y Menu > Print Mode > Black Only > Submit Adjusting toner darkness 1 Open a Web browser, and th en type the print er IP address in the ad dress field. Notes: • View the printer IP address on the printer home scr een. The IP address appears as four sets of numbers separ ated by peri ods, su c[...]

  • Page 65

    Using the printer c ontrol panel 1 From the ho me sc reen, navi gate to: > Set tin gs > Print Settings > Se tup M enu 2 From the Pr inter Usage list , sel ect Max Sp eed or Max Yield . 3 Touch Submit . Printing from a flash drive or mobile device Printing from a flash dri ve Notes: • Before prin ting an encrypted P DF file, you wi ll be [...]

  • Page 66

    2 From th e print er cont rol pan el, touc h the d ocumen t you want to print. 3 Touch t he arrows to g et a pre view of th e docume nt. 4 Use or to speci fy the num ber of co pies to be printed , and then t ouch Print . Notes: • Do not remov e the fl ash drive from t he USB por t until the doc ument has finish ed pri nting. • If you leave the [...]

  • Page 67

    Printing from a mobi le dev ice To downloa d a comp atible mo bile print ing appli cation, visi t www.lexmar k.com/mobil e . Note: Mobile pr inting applicati ons may al so be ava ilable from your mo bile devic e manufac turer. Printing confidential a nd other held jo bs Storing print jo bs in the pri nter 1 From th e print er cont rol pan el, navi [...]

  • Page 68

    3 Click Print and Hold . 4 Select the print job type (Conf identi al, Repeat, Res erve, or Veri fy), and then ass ign a user name. Fo r a confident ial prin t job, als o ent er a fo ur ‑ digit PIN. 5 Click OK or Print . 6 From the printer home screen, release the print job. • For co nfidenti al print jobs, navi gate t o: Held jo bs > select [...]

  • Page 69

    Printing info rmation pa ges Printing a font s ample list 1 From the ho me scr een, navig ate to: > Report s > Print Fonts 2 Touch PCL Fon ts or PostScr ipt Fo nts . Printing a directo ry list A direct ory lis t shows the res ources s tored i n a flash memory or in th e printe r hard disk. From the home s creen, navig ate to : > Report s &[...]

  • Page 70

    Copying Automatic d ocument feed er (ADF) Scanner glass Use th e ADF fo r multi ple ‑ page documents in cluding two- sided pages. Use the scanner glass for single-page documents, book pages, small items (such as postcard s or photos), transparenci es, photo paper, or thin media (such a s magazine clippin gs). Making copies Making a qu ick copy 1 [...]

  • Page 71

    • The ADF indicato r light co mes on when the paper is l oaded pro perly. 2 Adjust the pape r guides. 3 From the ho me scr een, navig ate to: Copy > specify the copy sett ings > Copy It Copyin g usin g the scanne r glass 1 Place an origina l docu ment fa cedown on t he scanne r glas s in the upp er lef t corner. 2 From the ho me scr een, na[...]

  • Page 72

    3 Navigate to: Copy to > select the tray t hat contains trans parencies > Copy It If there are no trays that cont ain transparencies, then navigate to: Manu al Feeder > > select the size of the transparen cies > > Tr anspar ency > 4 Load transparencies into the multipurpo se feeder, and then touch Copy It . Copyin g on le tterh[...]

  • Page 73

    Customizing copy se ttings Copyin g to a diff erent size 1 Load an o rigina l document faceup, short edge fi rst int o the ADF t ray or fac edown o n the scan ner g lass. Notes: • Do not load pos tcards, ph otos , small ite ms, tran sparencie s, pho to paper , or thi n media (s uch as magaz ine clippings) into the ADF tray. Place these items on t[...]

  • Page 74

    Notes: • Do not load pos tcards, ph otos , small ite ms, tran sparencie s, pho to paper , or thi n media (s uch as magaz ine clippings) into the ADF tray. Place these items on the scanner glass. • The ADF indicato r light co mes on when the paper is l oaded pro perly. 2 If you are loading a document into the ADF tray, then adjust the paper guid[...]

  • Page 75

    3 From the ho me scr een, navig ate to: Copy > Si des (Du plex) > select the pref erred duplexi ng metho d Note: For the preferred duplexing method, th e first number repre sents sides of t he original documents while the seco nd nu mber re presents sid es of th e copy. F or exa mple, sel ect “2 s ided to 2 side d” if you h ave tw o-sided[...]

  • Page 76

    5 Touch . 6 Touch t he button that be st repre sents t he cont ent sour ce of t he docume nt you a re copying . • Color L aser —The original doc ument was printe d using a color laser pri nter. • Inkjet —The origi nal docum ent was printed using an inkjet prin ter. • Magazine —The o riginal document is from a m agazine. • Press —The[...]

  • Page 77

    3 From the ho me scr een, navig ate to: Copy > Advan ced O ptio ns > Separator She ets Note: S et Co llate t o “1,2, 3 ‑ 1,2,3” to place separat or sheets between copies. If Collate is set to “1,1,1 ‑ 2,2,2,” then the sep arator sheets are added to th e end of the c opy job. For more in formation, see “Collat ing copi es” on p[...]

  • Page 78

    For example: 1 Load an o rigina l document faceup, short edge fi rst int o the ADF t ray or fac edown o n the scan ner g lass. Notes: • Do not load pos tcards, ph otos , small ite ms, tran sparencie s, pho to paper , or thi n media (s uch as magaz ine clippings) into the ADF tray. Place these items on the scanner glass. • The ADF indicato r lig[...]

  • Page 79

    Notes: • Do not load pos tcards, ph otos , small ite ms, tran sparencie s, pho to paper , or thi n media (s uch as magaz ine clippings) into the ADF tray. Place these items on the scanner glass. • The ADF indicato r light co mes on when the paper is l oaded pro perly. 2 If you are loading a document into the ADF tray, then adjust the paper guid[...]

  • Page 80

    • If th e type o r siz e of pape r you want to use is not loade d in one of the trays, then tou ch Manua l Feeder , an d manual ly load the paper in the manual feeder or multipurpose feeder. • When “C opy to” i s set to Aut o Size Ma tch, ea ch cop y match es th e paper size of th e orig inal d ocumen t. If a m atc hing paper si ze is not i[...]

  • Page 81

    • Newspap er —The ori ginal doc ument is f rom a news pap er. • Other —The origina l document was prin ted us ing an alt ernate or unknow n printe r. • Photo/Film —The origina l document is a pho to from film. • Press —The ori ginal doc ument was print ed usi ng a printin g press . Color This op tion l ets you set the outp ut to eit[...]

  • Page 82

    • Paper Saver —This prints two or m ore pa ges of an origin al doc ument on the same page . Pape r Save r is als o call ed N-up printing, where N stands f or the num ber of pa ges. Fo r exam ple, 2-up wo uld print two page s of your do cument on a sin gle page , and 4-up would pri nt four pages of you r docum ent on a s ingle pa ge. • Sepa ra[...]

  • Page 83

    E-mailing Automatic d ocument feed er (ADF) Scanner glass Use th e ADF fo r multi ple ‑ page documents in cluding two- sided pages. Use the scanner glass for single-page documents, book pages, small items (such as postcard s or photos), transparenci es, photo paper, or thin media (such a s magazine clippin gs). Setting up the printer to e-mail Se[...]

  • Page 84

    Creating an e-mail shortcut Creati ng an e-mail shortcu t using th e Embe dded Web Serv er 1 Open a Web browser, and th en type the print er IP address in the ad dress field. Notes: • View the printer IP address on the printer home scr een. The IP address appears as four sets of numbers separ ated by peri ods, su ch a s 123. 123.123.123. • If y[...]

  • Page 85

    Notes: • Do not load pos tcards, ph otos , small ite ms, tran sparencie s, pho to paper , or thi n media (s uch as magaz ine clippings) into the ADF tray. Place these items on the scanner glass. • The ADF indicato r light co mes on when the paper is l oaded pro perly. 2 If you are loading a document into the ADF tray, then adjust the paper guid[...]

  • Page 86

    3 From the ho me scr een, navig ate to: E-mail > Rec ipi ent(s) > > type the name o f the recipient > Se arch 4 Touch t he name o f the recipi ent. Note: T o enter addi tional r ecipie nts, touch Next ad dress , a nd th en ent er the addre ss or shortc ut nu mber tha t you want t o add, or se arch t he address book. 5 Touch Done . Custo[...]

  • Page 87

    Understanding the e-m ail options Recipient( s) This option lets you enter the recipient of you r e-mail. You may enter multiple e ‑ mail add resses . Subjec t This option lets you type a subject lin e for your e-ma il. Message This opt ion lets yo u type a message that will be sent w ith your scanned atta chment. File Name This op tio n lets you[...]

  • Page 88

    • Inkjet —Th e o rigi nal doc ument was pr inte d usi ng an ink jet prin ter . • Maga zin e —The original document is from a magazine. • Newspap er —The ori ginal doc ument is f rom a news pap er. • Other —The origina l document was prin ted us ing an alt ernate or unknow n printe r. • Photo/Film —The origina l document is a pho[...]

  • Page 89

    Using the adva nced op tions Select from t he following se ttings: • Adjust ADF Sk ew —This str aightens scanned images that are slight ly skewed when received from the ADF tr ay. • Advanced Imagin g —This adjusts the Backg round Removal , Color Bala nce, Colo r Dropout , Contra st, JPEG Quality, Mirror Im age, Negative I mage, Scan Ed ge t[...]

  • Page 90

    Faxing Automatic d ocument feed er (ADF) Scanner glass Use th e ADF fo r multi ple ‑ page documents in cluding two- sided pages. Use the scanner glass for single-page documents, book pages, small items (such as postcard s or photos), transparenci es, photo paper, or thin media (such a s magazine clippin gs). Setting up the printer to fax CAUTION [...]

  • Page 91

    Initial f ax setup Many coun tries and re gions r equir e outgoi ng f axes to contai n the fol lowing infor mation in a ma rgin at the to p or bot tom of each tra nsmitted page , or o n the first pa ge of the transm ission : fax name (ident ificati on o f the bu siness , othe r ent ity, or indi vidual s ending the mes sage) and fax numbe r (tel eph[...]

  • Page 92

    4 In the Fax Number field, enter t he printer fax number. 5 Click Su bmi t . Choos ing a fax conn ecti on Scenario 1: Standard telephone line Setup 1: Printer is connected to a dedicated fax l ine To conn ect: 1 Connect one end o f the tel ephone c able tha t came with the print er to t he port o f the printer. 2 Connect the other end of the teleph[...]

  • Page 93

    Setup 2: Printer is sharing the li ne with an answering machine Connect ed to th e sa me telep hone wall j ack P H O N E L I N E To conn ect: 1 Connect one end o f the tel ephone c able tha t came with the print er to t he port o f the printer. 2 Connect the other end of the telephone cable to an active analog wall jack. 3 Connect the answering mac[...]

  • Page 94

    Connec ted to diff erent wal l jacks P H O N E L IN E To conn ect: 1 Connect one end o f the tel ephone c able tha t came with the print er to t he port o f the printer. 2 Connect the other end of the telephone cable to an active analog wall jack. Tips fo r this se tup: • If yo u hav e only o ne tel ephone numb er on yo ur l ine, the n you n eed [...]

  • Page 95

    Setup 3: Printer is sharing the li ne with a telephone subscribed to voice mail s ervice To conn ect: 1 Connect one end o f the tel ephone c able tha t came with the print er to t he port o f the printer. 2 Connect the other end of the telephone cable to an active analog wall jack. 3 Connect the teleph one to the port of the print er. Tips fo r thi[...]

  • Page 96

    Scenario 2: Digital Subscriber Line (DSL) A Digital Subsc riber Li ne splits yo ur regu lar tele phone lin e into tw o channels : voice and Inte rnet. Tel ephone a nd fax signals travel throug h the voice channe l, and Int ernet s ignals p ass throug h the other ch annel. This way, you ca n use the sa me line f or analog voice calls (i ncludin g fa[...]

  • Page 97

    Scenario 3: VoIP telephone service To conn ect: 1 Connect one end o f the tel ephone c able tha t came with the print er to t he port o f the printer. 2 Connect the other en d of the cable to the port labeled Phone Line 1 or Phone Port on the VoIP adapter. Note: The port labele d Phone Line 2 or Fax Po rt is not always ac tive. VoI P providers may [...]

  • Page 98

    Scenario 4: Digital telephone service through a cable provider Setup 1: Printer is connected directly to a cable modem 1 Connect one end o f the tel ephone c able tha t came with your pr inter to the port of the pri nter. 2 Connect the other en d of the cable to the port labeled Phone Line 1 or Phone Port on the cable mod em. Note: The port labele [...]

  • Page 99

    • Make su re you u se a phone s plitt er, not a line splitter. To make sure that you are using the corr ect splitter, plug an analog telepho ne int o the spli tter and then li sten for a dial tone . Setup 2: Printer is connected to a wall jac k; cable modem is installe d elsewhere in the facility 1 Connect one end o f the tel ephone c able tha t [...]

  • Page 100

    If the wall jack or equipment in your facility is not compat ible with t his typ e of co nnec tion, then yo u nee d to use a telepho ne adap ter. An ada pter for your co untry or region may not co me with you r print er, and you may nee d to purchas e it se paratel y. There may be an adapt er plug i nstalled i n the por t of the printer . If you ar[...]

  • Page 101

    Connecting the printer to a non ‑ RJ ‑ 11 wall jack LINE EXT 1 Connect one end o f the tel ephone c able tha t came with printe r to the port o f the printer. 2 Connect the othe r end of the cabl e to the RJ ‑ 11 adapte r, and then connect the adapter to the wall jack. 3 If you want to co nnect ano ther device (teleph one or an swering m achi[...]

  • Page 102

    Connecting the pri nter to a wall jack in Germany The G erman w all jack h as two kind s of ports. The N port s are for fax machines, modems, and answering machines. The F port is for tel ephones. NF N Connect t he printer to any o f the N port s. P H O N E LIN E NFN 1 Connect one e nd of the telepho ne cabl e that c ame th e print er to th e port [...]

  • Page 103

    3 If you want to conne ct a tel ephone and ans wering m achine to t he same wall jack, then connec t the dev ices as shown . Note: Do not r emov e the ada pter plug f rom t he port of the printer if you are connecting to a serial or cascaded telepho ne syst em. Connec ting to a di stinctive ring service A distincti ve ring ser vice may be avail abl[...]

  • Page 104

    4 In the Fax Number field, enter t he printer fax number. 5 Click Su bmi t . Setting the da te and time You can se t the da te and t ime so th at they a re print ed on eve ry fax you s end. 1 Open a Web browser, and th en type the print er IP address in the ad dress field. Notes: • View the printer IP address on the printer home scr een. The IP a[...]

  • Page 105

    • The ADF indicato r light co mes on when the paper is l oaded pro perly. 2 If you are loading a document into the ADF tray, then adjust the paper guides. 3 From the home screen , touch Fax . 4 Enter the fa x numbe r or a shortc ut. Note: To add recip ients, touch Next numb er , and then ent er the recipient's telep hone number or short cut [...]

  • Page 106

    3 From th e print er cont rol pan el, pr ess # , and then enter the shor tcut number u sing the keypad. 4 Touch Fax It . Sending a fax using th e address book The address book lets you search for book marks and network di rectory ser vers. Fo r more informa tion on ena bling the addre ss book fe ature, conta ct your system support pers on. 1 Load a[...]

  • Page 107

    Creating shortcuts Creating a fax destination shortcut u sing the Embed ded Web Serv er Assign a shortc ut numbe r to a si ngle f ax numbe r or a gr oup of f ax numbers . 1 Open a Web browser, and th en type the print er IP address in the ad dress field. Notes: • View the printer IP address on the printer home scr een. The IP address appears as f[...]

  • Page 108

    Notes: • Do not load pos tcards, ph otos , small ite ms, tran sparencie s, pho to paper , or thi n media (s uch as magaz ine clippings) into the ADF tray. Place these items on the scanner glass. • The ADF indicato r light co mes on when the paper is l oaded pro perly. 2 If you are loading a document into the ADF tray, then adjust the paper guid[...]

  • Page 109

    • If you are using a proxy server, th en temporarily disable it t o load the Web page correctly. 2 Click Se tti ngs > Fax Setting s > Anal og Fax Setu p > Block No Na me Fax . Notes: • This op tion blo cks all inco ming fax es that have a privat e caller ID o r have no f ax name. • In the Ban ned Fa x List fiel d, enter the pho ne nu[...]

  • Page 110

    3 From the Held F ax Mo de menu, select one o f the foll owing: • Off • Alwa ys On • Manual • Schedu led 4 If you selected S chedul ed, then continue with t he follo wing ste ps: a Click Fax Hold ing Sche dule . b Fro m the Ac tion menu, s elect Hol d fax es . c From the Ti me menu, s elect t he time you want th e held faxe s rele ased. d F[...]

  • Page 111

    Darkness This o ption le ts you a djust how lig ht or da rk th e faxes ar e in rela tion to the origina l docume nt. Page Setup This option lets you chang e the following settings: • Side s (Dup lex) —This specif ies if the ori ginal docum ent is printed on one si de or on bo th sides of the page (duple x). This also identifies what needs to be[...]

  • Page 112

    Note: This optio n appears on ly when a wor king printer hard disk is instal led. Using the adva nced op tions Select from t he following se ttings: • Adjust ADF Sk ew —This op tion lets you straight en scanned images that are slightly skewed when received from the ADF tray. • Advanced Imagin g —This adjusts the Backg round Remov al, Color [...]

  • Page 113

    Scanning Using Scan to Network Scan to Ne twork lets you s can y our docum ents t o ne twork dest inati ons sp ecifi ed b y you r sys tem su ppo rt pers on. After the desti nations ( shared ne twork fold ers) hav e been estab lished on the network, the setup proce ss for the app licati on involve s instal ling and config uring th e applicat ion on [...]

  • Page 114

    Notes: • View the printer IP address on the printer home scr een. The IP address appears as four sets of numbers separ ated by peri ods, su ch a s 123. 123.123.123. • If you are using a proxy server, th en temporarily disable it t o load the Web page correctly. 2 Navigate to: Settings > Other Set tings area > Mana ge Sho rtcut s > FT P[...]

  • Page 115

    Notes: • Do not load pos tcards, ph otos , small ite ms, tran sparencie s, pho to paper , or thi n media (s uch as magaz ine clippings) into the ADF tray. Place these items on the scanner glass. • The ADF indicato r light co mes on when the paper is l oaded pro perly. 2 If you are loading a document into the ADF tray, then adjust the paper guid[...]

  • Page 116

    The sca nner le ts you scan doc uments direct ly to a c omputer or a fl ash dri ve. The computer doe s not hav e to be directl y connec ted to th e printe r for yo u to rec eive im ages using Scan to Compute r. You can scan t he docume nt back to the computer ove r the networ k by creating a scan profile on t he computer and then d ownloading the p[...]

  • Page 117

    1 Open th e print ers folde r, and t hen sel ect your pr inter. Note: If your prin ter is no t in the li st, then ad d your pr inter. 2 Open the p rinter p roperties, and then adju st the s ettings as nece ssary. 3 From the contr ol pa nel, to uch Scan to Comput er > select the appropriate scan s etting > Send It . Scanning to a flash drive 1[...]

  • Page 118

    Color This op tion l ets you set the outp ut to eit her co lor or mo nochr ome for the sc anned image. Content This opt ion lets yo u set the o riginal document type and source. Select f rom th e following cont ent types : • Graphi cs —The or igin al docume nt is mostl y busi ness ‑ type graphics, s uch as p ie charts, bar cha rts, and a nima[...]

  • Page 119

    Page Setup This option lets you chang e the following settings: • Sides ( Duplex) —Thi s sp ecif ies if the o rig inal doc ument is pr int ed on o nly one si de or o n bo th side s of t he pa per . • Orientat ion —This spec ifies t he orien tatio n of t he origi nal doc ument, and th en chang es th e Side s (Duple x) and Bindi ng settings t[...]

  • Page 120

    Understandin g the printer menus Menus list Supplies Menu Paper Menu Reports Network/Ports Security Cyan Cartridge Magent a Cartridge Yellow Cartr idge Black Cart ri dge Waste Tone r Bottle Imagin g Kit Maintenance Kit Def aul t S our c e Paper Siz e/T ype Substitute Size Paper Te xtur e Paper Weight Pape r Lo ad ing Custom Types Custom Names Custo[...]

  • Page 121

    Supplies menu Use To Cyan Ca rtridge View the status of t he toner cartri dges, which can be any of the followi ng: Early Warning Low Invalid Near End of Life Repl ace Missing Defec tive OK Unsupported Magenta Cartridge Yellow Cartri dge Black Cartridge Waste Toner Bottle Near Full Repl ace Missing OK View the status of the waste toner bottle. Imag[...]

  • Page 122

    Paper Size /Type menu Use To Tray [x] Size A4 A5 JIS ‑ B5 Letter Legal Executive Oficio ( Mexico) Folio Universal Specify the pa per size loaded in each tray. Notes: • Lett er i s th e U.S . fa ctor y defa ul t set ting . A4 is th e in tern at iona l fac to ry default setting. • If two trays contain paper of the same size and type, and the tr[...]

  • Page 123

    Use To MP Feeder Siz e A4 A5 A6 JIS B 5 Letter Legal Executive Oficio ( Mexico) Folio Stat emen t Universal 7 3/4 E nvelo pe 9 Envelo pe 10 Env elope DL Envelo pe C5 En vel ope B5 Env elope Oth er En vel ope Specify the paper size loaded in the multipurpose feeder. Notes: • Lett er i s th e U.S . fa ctor y defa ul t set ting . A4 is th e in tern [...]

  • Page 124

    Use To Manual Paper Size A4 A5 A6 JIS B 5 Letter Legal Executive Oficio ( Mexico) Folio Stat emen t Universal Specify the size of the paper being manually lo aded. Note: Letter is the U.S. factory default setting. A4 is the internati onal factory default setting. Manual Paper Type Plain Pape r Card Sto ck Transparency Recy cled Glossy Labels Bond L[...]

  • Page 125

    Subs titu te Si ze men u Use To Substitute Si ze Off Stat emen t/A 5 Letter/A4 All Liste d Substitute a specified paper size if th e requested paper size is not availabl e. Note s: • All Listed is the factory default setting. All availab le substitutions are allowed. • Off indicates that no size substitutions are all owed. • Setting a size su[...]

  • Page 126

    Use To Envelope Texture Smoo th Normal Rough Spec ify the r elati ve te xtur e of t he en velo pes loade d. Note: Normal is the factory default setting. Letterhead Texture Smoo th Normal Rough Spec ify the r elat ive t extur e of the l ette rh ead l oade d. Note: Normal is the factory default setting. Preprinted Texture Smoo th Normal Rough Specify[...]

  • Page 127

    Use To Card S tock Weigh t Light Normal Heavy Spec ify the r ela tive weig ht o f th e card stoc k lo ade d. Note: Normal is the factory default setting. Trans pare ncy We igh t Light Normal Heavy Spec ify the r ela tive weig ht o f th e tra nspa ren cies load ed. Note: Normal is the factory default setting. Recycled Weight Light Normal Heavy Spec [...]

  • Page 128

    Use To Heavy Weight Heavy Specify that the re lative weight of the paper lo aded is heavy. Rough/Cotton Weight Light Normal Heavy Specify the relative weight of the rough or cotton pap er loaded. Note: Normal is the factory default setting. Custom [x] W eight Light Normal Heavy Spec ify the r ela tive weig ht o f th e cus tom p aper loa ded. Notes:[...]

  • Page 129

    Use To Heav y Loadi ng Duplex Off Determine and set two ‑ sided printing for all print jobs that speci fy Heavy as the paper type. Custom [x ] Loadi ng Duplex Off Determine and set two ‑ sided printing for all print jobs that speci fy Custom [x] as the paper type. Note: Custom [ x] Loading is avai lable only when the custom type is supported. N[...]

  • Page 130

    Custom Sc an Sizes m enu Use To Cust om Sc an Siz e [x ] Scan Size Name Widt h Height Orient ation 2 scans per side Off On Specify a custom scan size name, size, and page ori entation. Notes: • 8.5 inches is the U.S. factory default setting fo r Width. 216 mm is the internati onal factory default setting for Width. • 14 inches is the U.S. facto[...]

  • Page 131

    Reports menu Use To Menu Settings Page Print a report on t he current p rinter menu settin gs. The r eport also c ontains information about th e status of the supplies and a li st of hardware options that are succe ssfully inst alled. Device Statistics Print a repo rt containing printer statisti cs, such as supply in formation and number of printed[...]

  • Page 132

    Use To Print De mo Demo Page [list of available demo pages] Print demo fil es that are available in the f irmware, the flash option, and the disk opti on. Asset Report Print a report c ontaining printer asset information, such as serial number and model name. Event Log Summ ary Print a summ ary of logged ev ents. Network/Ports Active NIC menu Use T[...]

  • Page 133

    Use To NPA Mode Off Auto Set the printer to perf orm the special processing requ ired for bidirectional communica tion following the convention s defined by the NPA protocol. Note s: • Auto is the factor y defaul t settin g. • The printer automatic ally restarts whe n the setting is ch anged from the control pan el. Network Buffer Auto 3KB to [[...]

  • Page 134

    Use To Print Setup Pa ge Print a repor t containi ng information abo ut the netw ork printer settings, such as the TCP/I P address. Network Card menu To access the menu, na vigate to either of t he following: • Networ k/Po rts > Standa rd Ne twork > Standard Netw ork S etup > Net work Ca rd • Networ k/Po rts > Network [x] > Netwo[...]

  • Page 135

    Use To Enable DHCP On Off Specify the DHCP address and parameter assign ment. Note: On is the factory default setting. Ena ble RARP On Off Specify the RARP address assig nment setting. Note: Of f is the factory defaul t setti ng. Enable BOOTP On Off Specify the BOOTP address assignment setting. Note: On is the factory default setting. Enable AutoIP[...]

  • Page 136

    Use To Enable IPv6 On Off Ena ble IP v6 in the pr in te r. Note: On i s the fact ory d efault setting. Auto Configuration On Off Specify whether or not the network ada pter accepts the automatic I Pv6 address configuration entries provided by a router. Note: On i s the fact ory d efault setting. Set Hostna me Se t the h os t name . Note: These sett[...]

  • Page 137

    Use To Choose N etwork Select an availabl e network for the printer to use. View S ignal Q uality View the quality of the wireless connection. View Se curity Mode View the encryption method for the wireless network. AppleT alk menu To access the menu, na vigate to either of t he following: • Networ k/Po rts > Standa rd Ne twork > Standard N[...]

  • Page 138

    Use To NPA Mode On Off Auto Set the printer to perf orm the special processing requi red for bidirectional communicat ion following the convention s defined by the NPA protoco l. Note s: • Auto is the factory default setting. Auto sets the printer to examine data, determine the format, and then pr ocess it appropriately. • The printer automatic[...]

  • Page 139

    Use To ENA Gateway yyy.yyy.yyy.yyy Set the gateway information for an externa l print server. Note : This menu is available only when the printer is attached to an extern al print server through the USB port. SMTP Setup menu Use To Primar y SMTP Gateway Specify SMTP server gateway and port information. Note : 25 is the default SMTP gateway port. Pr[...]

  • Page 140

    Use To Device ‑ Initiated E ‑ mail None Use Dev ice SMTP Cr edentials Specify what credentials will be used when communicating to the SMTP server. Note s: • None is the fa ctory de fault set ting fo r Devic e ‑ Initia ted E ‑ mail an d User ‑ Initiated E ‑ m ail. • “Device Userid” and “Device password” are used to log in to [...]

  • Page 141

    Miscellane ous Security Settings menu Use To Logi n Rest ricti on s Login failures Failur e tim e frame Lockout time Panel L ogin T imeout Remote Login Timeout Limit the number and time frames of failed lo gin a ttempts from the printer c ontrol panel before al l user s ar e lo cked o ut. Notes: • “Login failure s” specifies th e number of fa[...]

  • Page 142

    Confid enti al Print menu Use To Max Invalid PIN Off 2–10 Set a limit on the number of times an in valid PIN can be ente red. Notes: • This menu item appears only whe n a formatte d, workin g printer hard disk is instal led. • When the limit is reached, the print jobs for that user name and PIN are deleted. Confidential Job Expiration Off 1 h[...]

  • Page 143

    Use To Automatic Method Singl e pa ss Multiple pass Mark all disk space used by a previous print jo b. This metho d does not permit the file system to reuse this space until it has been c leared. Notes: • “Single pass” is the factory def ault setting. • Only automatic wiping enables users to erase temporar y data files without having to tur[...]

  • Page 144

    Use To Configure Log (continued) Admin’s e-mail address [256 charac ter string] Digitall y sign export s Off On Severity of events to log 0–7 Remote Syslog non-lo gged events No Yes E-mail log cle ared alert No Yes E-mail log wrapped alert No Yes E-mail % full alert No Yes % full aler t level 1–99 E-mail log exported a lert No Yes E-mail log [...]

  • Page 145

    Use To Automatically Observe DST On Off Set the printer to use the applica ble daylight saving time (DS T) start and end times associated with the printer Time Zone settin g. Note: On is the factory def ault setting and uses the applicable Dayl ight Saving Time associated with the Time Zone setting. Custom T ime Zone S etup DST Start Week DST Star [...]

  • Page 146

    Settings menu General Settin gs menu Use To Display L anguage English Francai s Deuts ch Italiano Espanol Dansk Norsk Nederlands Svens ka Portugu es Suom i Russ ian Polski Greek Magyar Turkce Cesk y Simpli fied C hinese Traditional Chi nese Korean Japanese Set the language of the text appear ing on the display. Note: Not a ll languages are availabl[...]

  • Page 147

    Use To Run Initia l setup Yes No Run the setup wizard. Keyboard Keyboard Type English Francai s Francais Cana dien Deuts ch Italiano Espanol Greek Dans k Norsk Nederlands Svens ka Suom i Portugues Russian Polski Swiss Ge rman Swiss Fren ch Korean Magya r Turkce Cesk y Simplifie d Chinese Tra diti on al C hine se Japanese Custom Key [x] Specify a la[...]

  • Page 148

    Use To Displayed Information Left side Right side Cust om T ext [ x] Specify what is displayed in the upper cor ners of the home screen. For Left side and Right side , select from the foll owing options: None IP Address Hostname Con tact Nam e Location Date/T ime mDNS/DDNS Servic e Name Zero Configuration Name Cust om T ext [ x] Model Name Notes: ?[...]

  • Page 149

    Use To Home scr een custom ization Change Langua ge Cop y Copy Shortcuts Fax Fax Sh ortcuts E ‑ mail E ‑ mail Shortcuts FTP FTP Sh ortcu ts Search He ld Job s Held Jobs USB Driv e Profiles and Apps Bookma rks Jobs by User Forms and Favorites Card Cop y Scan to Network MyShortcut Multi Send Change the icons that appear on the home screen. For e [...]

  • Page 150

    Use To Allow Background Removal On Off Specify whethe r image background removal is allowed. Note: On i s the fact ory d efault setting. Allow Custom Job Scans On Off Scan multip le jobs to one fi le. Note: On is the factory d efault setting. If On is selected, then the Allow Custom Job Scans setting can be enabled for speci fic jobs. Scanner Jam R[...]

  • Page 151

    Use To Timeou ts Slee p Mod e Dis abled 1–120 Set the amount of time the printer waits after a job is printed before it goes into a reduced power state. Notes: • 20 minutes is the factory def ault setting. • Low er s ett ing s c onse rv e mo re e nerg y, b ut may requ ir e longer war m ‑ up times. • Select the lowes t setting if the print[...]

  • Page 152

    Use To Timeou ts Print Timeout Dis abled 1–255 Set the amount of time the printer waits to r eceive an end ‑ of ‑ job message before canceling the rest of the job. Notes: • 90 seconds is the factory default setting. • When the timer expires, any partially pri nted page still in the printer is printed. • Print Timeou t is available only [...]

  • Page 153

    Use To Print Reco very Jam Reco very On Off Auto Specify whether the printer reprin ts jammed pages. Notes: • Auto is the fa ctory defau lt setting. The print er reprints jammed pages unless the memory required to hold the pages is needed f or other printer tasks. • On sets the printer to always repri nt jammed pages. • Off sets the printer t[...]

  • Page 154

    Use To Content Source Black/ White Laser Colo r Las er Inkjet Photo/Film Magazine Newspaper Press Other Specify how the original docu ment was produce d. Note: Color Laser is the factory default setting. Colo r Auto On Off Specify wheth er copies are printed in c olor. Note: On is the factory default setting. Auto Color Detect Color Sensiti vity 1?[...]

  • Page 155

    Use To Orig inal Si ze Letter Legal Executive Folio Stat emen t Oficio ( Mexico) Universal Auto Si ze Sens e Mixed Sizes A4 A5 A6 JIS B 5 Custom Scan Size [x] Book Orig inal Busi nes s Card 3 x 5 in . 4 x 6 in . ID Card Spec ify the si ze o f the ori gina l do cumen t. Notes: • Letter is the U.S. factory default setting . A4 is the international [...]

  • Page 156

    Use To Header/Footer [Location] Off Date/ Time Page n umber Custo m te xt Print on All page s First p age only All but first page Cust om t ext Specify head er and footer in formation and its locati on on the page. Select fro m the followi ng locati on options: • Top lef t • Top middle • Top r ight • Bottom le ft • Bottom mi ddle • Bott[...]

  • Page 157

    Use To Color Dropout Color Dropout None Red Green Blue Default R ed Thresho ld 0–255 Defau lt Gree n Thre shold 0–255 Default B lue Thresh old 0–255 Specify whic h color to d rop and to adjust the dropo ut setting f or each color thresho ld. Notes: • None is the factory default setting for Color Dropout. • 128 is th e factory def ault set[...]

  • Page 158

    Fax Settings menu Fax Mode (Analog Fax Setup) menu Analog F ax Setu p mode sends the fax job through a tele phone lin e. General Fax Settings Use To Restore Factory Defaults Restore the factory defaults of all fax settings. Optimiz e Fax Co mpatibility Optimize fax compatib ility with other fax machi nes. Fax Name Sp ecif y th e nam e of th e f ax [...]

  • Page 159

    Use To Fax Co ver Pag e Fax Cover Page Off by default On by default Never use Alwa ys u se Include to Field On Off Include from Field On Off From Include Message Field On Off Message Include Logo On Off Include Footer [x] On Off Footer [x] Configure the fax cover pag e. Notes: • Off b y defaul t is the factory d efaul t sett ing for Fa x Cover P [...]

  • Page 160

    Use To Orig inal Si ze Letter Legal Executive Folio Stat emen t Oficio ( Mexico) Universal Auto Si ze Sens e Mixed Sizes A4 A5 A6 JIS B 5 Custom Scan Size [x] Book Orig inal Busi nes s Card 3 x 5 in . 4 x 6 in . Spec ify the si ze o f the ori gina l do cumen t. Note: Mixed Si zes is the U.S . factory de fault setting . A4 is the inte rnational fac [...]

  • Page 161

    Use To Automatic R edial 0–9 Specify the number of times the printer tries to send the fax to a specified number. Note: 5 is the factory default setting . Redial frequency 1–200 Specify the number of minutes between redials. Note: 3 is the factory default setting . Behind a PABX Yes No Enable or disable switchboar d blind dialing without a dial[...]

  • Page 162

    Use To Color Balance Cya n - Red Magenta - Green Yellow - Blue Enable an equal balance of colors in the scan ned image. Color Dropout Color Dropout None Red Green Blue Default R ed Thresho ld 0–255 Defau lt Gree n Thre shold 0–255 Default B lue Thresh old 0–255 Specify whic h color to d rop and to adjust the dropo ut setting f or each color t[...]

  • Page 163

    Use To Enab le Color Fax S cans Off by def ault On by default Never use Always use Enable color faxing . Note: Off by default is the factory default setting. Auto Conv er t Col or Fa xes to Mo no Faxes On Off Convert all outgo ing faxes to black and whi te. Note: On is the factory default setting. Fax Receive Sett ings Use To Enab le Fax Rece ive O[...]

  • Page 164

    Use To Sides (Duplex) Off On Enable two ‑ sided printi ng for incomi ng fax jobs. Note : Off is the fa ctory de fault s etting. Separator Sh eets Off Before Job After J ob Enable the printer to inc lude separator sheets for incomin g fax jobs. Note : Off is the fa ctory de fault s etting. Sepa rato r Sh eet Sou rce Tray [x] Multipurpose Feeder Sp[...]

  • Page 165

    Use To Enab le Color Fax Rec eive On Off Enable the prin ter to receive fax in color and print it in graysc ale. Note : On is the f actory default setting . Fax Log Setti ngs Use To Transm issi on Log Print log Do not print log Print only for error Enable prin ting of a transmissio n log after each fax job. Note : Pr in t log is the fa ct ory d efa[...]

  • Page 166

    Use To Ringer Volume Off On Enable or disable the ring er volume. Note : On is the f actory default setting. Answer On Use To All Ri ngs Single Ring Onl y Double Ring Only Tri ple Ri ng Only Single or Double Rings On ly Sing le or Tri ple Ring s Onl y Double or Triple Rings Only Specify ring pat terns when the printer is answering c alls. Note : Al[...]

  • Page 167

    Use To Content Source Black/ White Laser Colo r Las er Inkjet Photo/Film Magazine Newspaper Press Other Specify how the content was o riginally produced. Note : Color Laser is the factor y default settin g. Fax Resol uti on Standard Fine 200 dpi Super Fine 3 00 dpi Ultra Fine 600 dp i Specify quality in dots per inch (dpi). Note : Standard is the f[...]

  • Page 168

    Use To Enable Analog Receive Off On Enable rece iving of anal og faxes. Note : Of f is th e facto ry default se tting. E ‑ mail Sett ings menu Use To E ‑ mail Serve r Setup Subj ect Message File Name Spec ify e ‑ mail se rver in formation . E ‑ mail Serve r Setup Send me a copy Never appears On by default Off by default Alwa ys On Send a co[...]

  • Page 169

    Use To PDF Setting s PDF Ve rsion 1.2–1. 7 A–1a A–1b PDF Compr ession Normal High Secure PDF Off On Searchabl e PDF Off On Configure the PDF settings. Notes: • 1.5 is the f actory defa ult setting for PDF Ve rsion. • Normal is the f actory defau lt setting for PDF Compression . This menu ite m appears only when a formatted, working hard d[...]

  • Page 170

    Use To Orig inal Si ze Letter Legal Executive Folio Stat emen t Oficio ( Mexico) Universal Auto Si ze Sens e Mixed Sizes A4 A5 A6 JIS B 5 Custom Scan Size [x] Book Orig inal Busi nes s Card 3 x 5 in . 4 x 6 in . Specify the size of the orig inal document. Note: Letter is the U.S. factory d efault setting. A4 is the international facto ry default se[...]

  • Page 171

    Use To TIFF C ompress ion LZW JPE G Specify the format used in compressing TIFF files. Note: LZW is the factory defaul t setting . Transm issi on Log Print log Do not print log Print only for error Spe cify w heth er to pr int the tr ans mis sion lo g. Note: Print log is the factory default setting. Log Paper Source Tray [x] Multipurpose Feeder Spe[...]

  • Page 172

    Use To Color Dropout Color Dropout None Red Green Blue Default R ed Thresho ld 0–255 Defau lt Gree n Thre shold 0–255 Default B lue Thresh old 0–255 Specify which c olor to drop and to ad just the dropout setting for each c olor threshold. Notes: • None is the factory default setting for Color Dropout. • 128 is t he factory def ault setti[...]

  • Page 173

    FTP Settings menu Use To Forma t PDF (.pdf) TIFF (.tif) JPEG (.jp g) XPS ( .xps) RTF (. rtf) TXT (.txt) Specify the fi le form at. Note: PDF (.pdf) i s the factory default setting. PDF Setting s PDF Ve rsion 1.2–1. 7 A–1a A–1b PDF Compr ession Normal High Secure PDF Off On Searchabl e PDF Off On Configure the PDF settings. Notes: • 1.5 is t[...]

  • Page 174

    Use To Resoluti on 75 dpi 150 d pi 200 d pi 300 d pi 400 d pi 600 d pi Specify the quality of the scan in dots per inch (dpi). Note: 150 dpi is the factory default setting. Darkness 1–9 Lighten or darken the outpu t. Note: 5 is the factor y defaul t setti ng. Orientation Portrai t Landscape Specify th e orientation of the scanned image . Note: Po[...]

  • Page 175

    Use To Text De fault 5–90 Set the quality of the text i n relation to the file size and quality of the image. Note: 75 is the factory default setting. Text/Photo Default 5–90 Set the quality of a text/pho to image in rela tion to th e file size and quality of the image. Note: 75 is the factory default setting. Photo Default 5–90 Set the quali[...]

  • Page 176

    Use To Color Balance Cya n ‑ Red Magenta ‑ Green Yellow ‑ Blu e Enable an equal bala nce of colors in the out put. Color Dropout Color Dropout None Red Green Blue Default R ed Thresho ld 0–255 Defau lt Gree n Thre shold 0–255 Default B lue Thresh old 0–255 Specify which color to drop and to adjust the dropou t setting for each color thr[...]

  • Page 177

    Flash Drive me nu Scan Settings Use To Forma t PDF (.pdf) TIFF (.tif) JPEG (.jp g) XPS ( .xps) RTF (. rtf) TXT (.txt) Specify the file format . Note : PDF (.pdf) is the factory default setting. PDF Setting s PDF Ve rsion 1.2–1. 7 A–1a A–1b PDF Compr ession Normal High Secure PDF Off On Searchabl e PDF Off On Configure the PDF settings. Note s[...]

  • Page 178

    Use To Resoluti on 75 dpi 150 d pi 200 d pi 300 d pi 400 d pi 600 d pi Specify the resolution of the scan in dots per inch ( dpi). Note : 150 dpi is the factory default setting. Darkness 1–9 Lighten or darken th e output. Note : 5 is the fact ory de fault se tting. Orientation Portrai t Landscape Specify the orientati on of the scanned image. Not[...]

  • Page 179

    Use To Text/Photo Default 5–90 Set the quality of a text/p hoto image in rel ation to file size and quality. Note : 75 is the factory default setting. Photo Default 5–90 Set the quality of a photo image in relation to fi le size and quality. Note : 50 is the factory default setting. Use Multi ‑ Page TIFF On Off Provide a choice between single[...]

  • Page 180

    Use To Mirror I mage Off On Create a mirror image of the ori ginal document. Note : Of f is th e facto ry default se tting. Negative Image Off On Create a negative i mage of the origin al document. Note : Of f is th e facto ry default se tting. Shadow Deta il ‑ 4 to 4 Adjust the amount of sh adow detail visible on a scanned image. Note : 0 is the[...]

  • Page 181

    Duplex Binding Long Edge Short Edg e Define binding for two-sided pages in rel ation to page orientati on. Notes: • Long Edge is the factory default setting. This assumes binding alo ng the long edge of the page (left edge for port rait and top edge for l andscape). • Short Edge assumes bi nding along the short edge of the page (top edg e for p[...]

  • Page 182

    OCR Settings menu Use To Auto Rotate On Off Automaticall y rotate scanned documents for pro per orientation. Note : On is the f actory default setting. Despeckle Off On Remove specks fro m a scanned imag e. Note : Of f is th e facto ry default se tting. Inv erse De tect io n On Off Recogniz e and make the white text on a black background editab le.[...]

  • Page 183

    Use To Job Waiting On Off Specify that pri nt jobs be removed from the pri nt queue if they require unavailable printer options or custom settings. They are stored in a separate print queue, so other jobs print norma lly. When the missing information or op tions are obtained, the stored jobs prin t. Note s: • Off i s the fac tory defaul t settin [...]

  • Page 184

    Use To Print All Order Alphabetical Olde st F ir st Newest First Specify the order in which held and c onfid ential jobs are printed when Print Al l is selected. Note : Alphabetical is the f actory default se tting. Prin t jobs always appear in alphabeti cal order on the printer cont rol panel. Finishing menu Use To Sides (Duplex) 1 sid ed 2 sid ed[...]

  • Page 185

    Use To Separator Sh eets Off Between Copies Between Jobs Between Pages Specify whether blank separator sheets are inserted. Notes: • Off is the fac tory def ault se tting. • Between Copies inserts a blank sheet between each copy o f a print job if Collate is set to “(1, 2,3) (1,2,3). ” If Collate is set to “(1,1, 1) (2,2,2),” then a bla[...]

  • Page 186

    Use To Color Correctio n Auto Off Manual Adjust the color output on the pri nted page. Note: Auto is the factory default setti ng. Print Resolu tion 1200 d pi 4800 C Q Specify the output r esolution in dots per inch (dp i) or in color qu ality (CQ). Note: 4800 CQ is the factory default setting. Toner Darkness 1–5 Lighten or darken the outpu t. No[...]

  • Page 187

    Use To Color Sa mple s sRGB Display sRGB Vivid Display—True Bl ack Vivi d Off—R GB US CMYK Euro CMYK Viv id CMY K Off—C MYK Print sample pages for each of the RGB and CMYK color conversion tables used in the printer. Manual Color RGB Imag e RGB Te xt RGB Grap hics Customize the R GB color conversions. Sele ct f rom the fo llow ing opt ions : [...]

  • Page 188

    Use To Job Accounting Utilities Print and delete log fi les or export them to a flash drive. Accounting Log Frequency Daily Weekly Monthly Determine and set how often a log file is created. Note: Monthly is the factor y default setting. Log Action at End of Frequency None E ‑ mail Current Log E ‑ mail & Delete Current Log Post Curr ent Log [...]

  • Page 189

    Utilities menu Use To Remove Held Jobs Con fide nti al Held Not Restored All Delete confidential and held jobs f rom the printer hard disk. Notes: • Selecting a setting affects onl y print jobs th at are resident in the printer. Bookmarks, prin t jobs on flash drives, and other types of held jobs are not affected . • Not Restored removes all Pr[...]

  • Page 190

    XPS menu Use To Print Error Pages Off On Print a page containing i nformation on errors, inc luding XML mar kup errors. Note : Of f is th e facto ry default se tting. PDF menu Use To Scale t o Fit Yes No Scale page content to fit the sel ected paper size. Note : No is the factory default setting. Annotations Do Not Print Print Print annotati ons in[...]

  • Page 191

    PCL E mul menu Use To Font Source Resid en t Disk Downlo ad Flash All Specify the set of fonts used by the Font Name menu. Note s: • “Resident” is the factory default setting. R esident shows the factory default set of fonts downloaded in th e RAM. • “Flash” and “Disk” settings show all fonts resident in that option. • The flash o[...]

  • Page 192

    Use To PCL Emulation Settings Lines per Pa ge 1–255 Specify the number of lines that pri nt on each page. Note s: • 60 is the US factory default s etting. 64 is the internation al default setting. • The printer sets the amount of space between each line based on the Lines per Page, Paper Size, and Orient ation s ettings. Sele ct the Paper Si [...]

  • Page 193

    Use To Tray Renumber View Fact ory D efau lts MPF D efa ult = 8 T1 Default = 1 T1 Default = 4 T1 Default = 5 T1 Default = 20 T1 Default = 21 Env Default = 6 MPap er D efaul t = 2 MEnv Defa ult = 3 Display the factory d efault setting a ssigned to each tray or feeder. Tray Renumber Restor e De faults Yes No Restore all tray an d feeder assignments t[...]

  • Page 194

    Use To Font S ize 1–25 5 pt Set the default font size for HTML documents. Note s: • 12 pt is the factory default setting. • Font size can be increased in 1 ‑ point inc rements. Scale 1–40 0% Scale the default font for HTML documents. Note s: • 100% is th e fact ory def ault se tti ng. • Scaling can be increased in 1% incremen ts. Orie[...]

  • Page 195

    Use To Orientation Portrai t Landscape Reverse Por trait Reverse Landscape Set the image orientatio n. Note: Portr ait is the fa ctor y defau lt se tti ng. Help menu Menu item Description Print All Guid es Prints all th e guides Copy Guide Provides information about making cop ies and configuring the setting s E ‑ mail Guide Provides information [...]

  • Page 196

    Saving money and the environment Lexmark is co mmitted to environmen tal sustain ability a nd is co ntinuall y improving its pri nters to reduc e their impac t on the environment. We design with the environment in mind, engineer ou r packaging to redu ce materials, and provide coll ecti on and recycli ng prog rams . For more inf ormati on, see: •[...]

  • Page 197

    Check your first d raft for a ccuracy Before prin ting or making multiple co pies of a document : • Use th e prev iew f eatu re to see how th e do cume nt lo oks li ke bef ore y ou pr int it . • Print o ne copy of the docum ent to check its conten t and for mat for acc uracy. Avoid paper jams Correctl y set the pap er type a nd size to avoi d p[...]

  • Page 198

    Use To On Reduce printer noise. Note s: • Print jobs are processed at a reduced speed. • Printer engine motors do not start unti l a document is ready to print. There will be a short delay before the first page is pri nted. Off Use fac tory defaul t sett ings. Note : This setting supports the performance specifi cations of the printer. 3 Click [...]

  • Page 199

    Notes: • View the printer IP address on the printer home scr een. The IP address appears as four sets of numbers separ ated by peri ods, su ch a s 123. 123.123.123. • If you are using a proxy server, th en temporarily disable it t o load the Web page correctly. 2 Click Se tti ngs > Ge neral Sett ings > Timeouts . 3 From th e Hiberna te Ti[...]

  • Page 200

    Notes: • View the printer IP address in the TCP/IP section in the Net work/Port s menu. Th e IP addres s appea rs as fo ur sets of numbers separated by periods, su ch as 123. 123.123.123. • If you are using a proxy server, th en temporarily disable it t o load the Web page correctly. 2 Click Se tti ngs > Ge neral Sett ings . 3 In the Screen [...]

  • Page 201

    To return Lexmark cartri dges for re use or rec ycling, foll ow the instru ction s that came with your printer or car tridge an d use th e prepaid s hipping label. Yo u can al so do th e followi ng: 1 Go to www.lexma rk.com/recy cle . 2 From th e Toner Cartridge s sectio n, selec t your co untry o r regio n. 3 Follow the instru ctions on the compu [...]

  • Page 202

    Securin g the prin ter Using the security lock feature The printer i s equipped with a securit y lock feature. Attach a s ecurity lock c ompatible with most laptop com puters in the loca tion sh own to secure the prin ter in place. Statement of Volatility Your print er co ntains va rious types o f memo ry that c an stor e devic e and netw ork se tt[...]

  • Page 203

    • The pri nter i s being move d to a di ffer ent de partm ent or l ocati on. • The printe r is being s erviced by so meone from out side your org anization. • The print er is bein g rem oved from yo ur premise s for s ervice. • The printe r is being s old to anot her organizat ion. Disposing of a printer hard disk Note: Some p rin ter mod e[...]

  • Page 204

    Erasing printer hard disk memory Notes: • Some print er models may not have a p rinter har d disk ins talled. • Configuring Erase Tempor ary Data F iles in the prin ter menus lets you remove residu al confident ial materia l left by print jobs by securely ov erwriting files that have been marked for deletion. Using the printer control panel 1 T[...]

  • Page 205

    3 From the Dis k encryp tion menu, s elect Enable . Notes: • Enabling disk encryption will erase the contents of the printer hard disk. • Disk e ncryption c an take fr om seve ral minut es to mo re than a n hour, d uring whi ch the printer will be unavaila ble fo r other user t asks. 4 Click Su bmi t . Using the printer control panel 1 Turn off[...]

  • Page 206

    Maintaining the printer Warn ing— Poten tial Dama ge: F ailure to maint ain the pr inter, o r to rep lace part s and sup plies, m ay cause damage to your printer. Cleaning printer parts Cleaning th e printe r Note: You m ay need to per form this ta sk aft er e very f ew mon ths. Warn ing— Poten tial Dama ge: D amage t o the p rinter caused by i[...]

  • Page 207

    Cleaning th e scanner glass Clean th e scanner glass if you enc ounter p rint qua lity problem s, such a s streaks on copied or scanne d imag es. 1 Slight ly dampen a soft, l int-free c loth or paper towel with water. 2 Open t he sc anner cover. 3 Clean all the areas shown, and then let them d ry. 1 White underside of the ADF cover 2 White undersid[...]

  • Page 208

    Checking the stat us of parts and supplies Checki ng the status of parts and suppl ies on the pr inter co ntrol panel From the home s creen, navig ate to : Status/ Suppli es > View Supplie s Checki ng the status of parts and suppl ies from the Embed ded Web Serv er Note: Make sure the computer and th e printer are connecte d to the same network.[...]

  • Page 209

    Ordering toner cartridges Notes: • The esti mated c artridge yield i s based on approxim ately 5% coverag e per pag e. • Extremely low print coverage for extended periods of time m ay negativ ely affect a ctual yie ld and may c ause cartr idge pa rts to fail prior to e xhaust ion o f toner . Item All countries and regions Cyan Extra Hig h Yield[...]

  • Page 210

    Do not e xpose supplie s to: • Dire ct sunlight • Temperatures above 35°C (95°F) • High hum idity abo ve 80% • Salty a ir • Corros ive gases • Heavy dust Replacing supplies Replac ing the waste toner bottle 1 Top door 2 Waste toner bottle 3 Righ t side cove r 4 Front door 1 Unpack the r eplacement wast e toner b ottle. 2 Open th e fro[...]

  • Page 211

    3 Open th e top door . 4 Remove the ri ght side c over. Maintai ning the pr inter 211[...]

  • Page 212

    5 Press the green levers on each side of the waste t oner bottle, and then remove th e waste toner bottle. 6 Seal the used waste tone r bottle in the enclosed packaging. For more i nformatio n, see “Recycling Lexmark prod ucts” on page 200 . 7 Insert the re placement waste toner bottle. Maintai ning the pr inter 212[...]

  • Page 213

    8 Insert th e right si de cov er. 9 Slide and hold the release latch on the righ t side of the print er, and then slowly close the top door. 10 Clos e th e front door. Replacing a black and col or imaging kit 1 Open th e fro nt door. Maintai ning the pr inter 213[...]

  • Page 214

    CAUTION —HOT SU RFACE: The inside of the pr inter m ight be ho t. To redu ce the r isk of injur y from a hot component, allow the surface to cool before t ouching. 2 Open th e top door . Maintai ning the pr inter 214[...]

  • Page 215

    3 Remove the tone r cartridges by lifting t he handles, and then gently p ulling them away from the imaging kit. 4 Remove the ri ght side c over. 5 Press the green levers on each side of the waste t oner bottle, and then remove th e waste toner bottle. Maintai ning the pr inter 215[...]

  • Page 216

    6 Lift t he blue leve rs on the im aging k it, and then pul l the i magin g kit un til it st ops. 7 Press down the b lue lev er, and t hen gras p the gree n handle s on the sides to pull o ut the imaging kit. 8 Unpack the repl aceme nt black a nd co lor imagin g kit. Notes: • The colo r imaging k it includes the imag ing kit and the cyan, ma gent[...]

  • Page 217

    For more i nformatio n, see “Recycling Lexmark pro ducts” on p age 20 0 . Note: W hen repl acing the black im aging ki t, save th e cyan, ma genta, a nd yello w develope r units . Dispos e only the bla ck devel oper unit. 10 Gently s hake the ye llow, cyan , magen ta, and bla ck devel oper units side ‑ to ‑ side. 11 Remov e the re d packing[...]

  • Page 218

    Note: M ake su re ea ch deve loper unit i s inser ted in to th e matc hing c olor sl ot. 13 Remov e the re d packi ng stri p from t he imagin g kit. Warning—Pote ntial Da mage: Do not to uch the s hiny pho toconduc tor drum und er the ima ging kit. Doing so may affect th e qualit y of futu re pr int jobs . 14 Align and then inse rt the imaging ki[...]

  • Page 219

    15 Gently b ut firmly push t he blue levers down until th e imaging kit fits into pl ace. Note: M ake su re tha t the i magin g kit i s full y seate d. 16 Insert th e wast e toner bo ttle. 17 Insert the ri ght si de cover. Maintai ning the pr inter 219[...]

  • Page 220

    18 Insert the t oner cart ridges. 19 Slide and hold the release latch on the right side of the printer, and then slowly close the to p door. 20 Clos e th e front door. Maintai ning the pr inter 220[...]

  • Page 221

    Replacing t oner cartri dges Warn ing— Poten tial Dama ge: Damage ca used by us e of a non ‑ Lexmark tone r cart ridge is not c overed u nder warranty. Note: A reduced p rint qua lity may res ult fro m using n on ‑ Lexmark toner cartrid ges. 1 Open th e top door . 2 Remove the toner car tridge by liftin g the handle, and then gent ly pulling [...]

  • Page 222

    3 Unpack the new t oner car tridge, a nd then remo ve its pac kaging. 4 Align the new toner cartridge, and then press the cart ridge down until it fits into place. 5 Slide and hold the release latch on the righ t side of the print er, and then slowly close the top door. 6 Seal the used toner cartridge in the bag that the replacement to ner cartridg[...]

  • Page 223

    Replacing a d eveloper unit Replace the deve loper u nit when a pr int qual ity de fect oc curs or when dama ge occu rs to the printer . 1 Open th e fro nt door. CAUTION —HOT SU RFACE: The inside of the pr inter m ight be ho t. To redu ce the r isk of injur y from a hot component, allow the surface to cool before t ouching. 2 Open th e top door .[...]

  • Page 224

    3 Lift the t oner cartridge handle, a nd then gently pull it fro m the ima ging kit. 4 Remove the ri ght side c over. 5 Press the green levers on each side of the waste t oner bottle, and then remove th e waste toner bottle. Maintai ning the pr inter 224[...]

  • Page 225

    6 Lift t he blue leve rs on the im aging k it, and then pul l the i magin g kit un til it st ops. 7 Press down the b lue lev er, and t hen gras p the gree n handle s on the sides to pull o ut the imaging kit. Warning—Pote ntial Da mage: Do not to uch the un dersi de of the imagi ng kit. Doing so could da mage t he imaging kit. 8 Remove the us ed [...]

  • Page 226

    9 Gently s hake the r eplacem ent deve loper un it side ‑ to ‑ side before rem oving it fr om its pac kaging. 10 Remov e the re d shippin g cove r from the dev eloper un it. 11 Inser t the de veloper unit. Maintai ning the pr inter 226[...]

  • Page 227

    12 Align and then inse rt the imaging kit. 13 Gently b ut firmly push t he blue levers down until th e imaging kit fits into pl ace. Note: M ake su re tha t the i magin g kit i s full y seate d. 14 Replace the waste to ner bott le. Maintai ning the pr inter 227[...]

  • Page 228

    15 Insert the ri ght si de cover. 16 Insert the t oner cart ridges. 17 Slide and hold the release latch on the right side of the printer, and then slowly close the to p door. Maintai ning the pr inter 228[...]

  • Page 229

    18 Clos e th e front door. 19 Seal the used develope r unit i n the bag t hat the replace ment de veloper unit cam e in. For more i nformatio n, see “Recycling Lexmark prod ucts” on page 200 . Moving the printer Before moving the printer CAUTION—PO TENTIAL IN JURY: Th e printe r weight is gre ater tha n 18 kg (40 lb) and requi res t wo or m o[...]

  • Page 230

    Shippin g the printer When shipping the print er, use the original packaging. Maintai ning the pr inter 230[...]

  • Page 231

    Managing the printer Finding adva nced networking and adminis trator informa tion This chapt er cov ers ba sic admin istrat ive suppo rt ta sks using the Embe dded We b Server . For mor e advanc ed syst em suppor t tasks , see t he Networking Guide on th e Softwa re CD or the Embedd ed Web Se rver Adm inistrat or's Gu ide at http: //suppo rt.l[...]

  • Page 232

    Notes: • View the printer IP address on the printer home scr een. The IP address appears as four sets of numbers separ ated by peri ods, su ch a s 123. 123.123.123. • If you are using a proxy server, th en temporarily disable it t o load the Web page correctly. 2 Click Re port s , and t hen clic k the type of repo rt you wan t to view. Configur[...]

  • Page 233

    Copying prin ter settings to other printers Note: This feature i s available only in network pri nters. 1 Open a Web browser, and th en type the print er IP address in the ad dress field. Notes: • View the printer IP address in the TCP/IP section in the Net work/Port s menu. Th e IP addres s appea rs as fo ur sets of numbers separated by periods,[...]

  • Page 234

    Clearin g jams Avoiding jam s Load paper properly • Make sure paper lies flat in the tray. Correct loading of pape r Incorrect loading of pape r • Do no t remove a t ray wh ile t he pr inte r is pr inti ng. • Do not lo ad a tray wh ile the printer is printi ng. Load it before pr inting, or wait for a prompt t o load it. • Do no t load too m[...]

  • Page 235

    • Make sure the guides in t he tray or the multipurpose feeder are prop erly positioned and are not press ing tightly agains t the p aper o r envelop es. • Push th e tray firm ly into the prin ter aft er loadi ng pape r. Use recommended paper • Use onl y recommen ded pape r or specia lty media. • Do not lo ad wrinkle d, crease d, damp, be n[...]

  • Page 236

    Jam location Message on the dis play What to do 3 Fuse r [x] ‑ page jam, open front d oor to clear fuser [ 202.x x] Open the front door, then pull the tab and ho ld the fuser cover do wn, and then remove the jammed paper. 4 Front door [x] ‑ page jam, open fr ont door [ 20y.xx] Open the fron t door, and then remove the jammed paper. 5 Dupl ex ar[...]

  • Page 237

    3 Open th e fro nt door. CAUTION —HOT SU RFACE: The inside of the pr inter m ight be ho t. To redu ce the r isk of injur y from a hot component, allow the surface to cool before t ouching. a If th ere is a jam med paper under th e fuser , then fi rmly gras p the pap er on eac h side, and then ge ntly pull it out. Note: Make sure all paper fragmen[...]

  • Page 238

    b Pull the green lever to open th e fuser cover. c If there is a jammed paper in the fu ser, then hold down the fu ser cover, and then remove th e paper. Note: Make sure all paper fragmen ts are removed. Clearing jams 238[...]

  • Page 239

    4 Slide and hold the release latch on the righ t side of the print er, and then slowly close the top door. 5 Clos e the front door. 6 From th e print er cont rol panel, to uch Done to clear t he mess age and continue print ing. [x] ‑ page jam, open fro nt door to clear fu ser [20y.xx] 1 Open th e fro nt door. CAUTION —HOT SU RFACE: The inside o[...]

  • Page 240

    2 Open th e top door . Clearing jams 240[...]

  • Page 241

    3 Pull the green lever to open the fus er cover. 4 Hold down the fuser cover , and then remo ve the jammed paper. Note: M ake sure all paper fragmen ts are removed. Clearing jams 241[...]

  • Page 242

    5 Slide and hold the release latch on the righ t side of the print er, and then slowly close the top door. 6 Clos e the front door. 7 From th e print er cont rol panel, to uch Done to clear t he mess age and continue print ing. [x] ‑ page ja m, open f ront do or [20y .xx] 1 Open th e fro nt door. CAUTION —HOT SU RFACE: The inside of the pr inte[...]

  • Page 243

    2 Firmly gr asp the ja mmed p aper on eac h side, a nd then gently pull it out . Note: M ake sure all paper fragmen ts are removed. 3 Clos e the front door. 4 From th e print er cont rol panel, to uch Done to clear t he mess age and continue print ing. [x] ‑ page jam, open fro nt door to clea r duplex [23y.xx] 1 Open th e fro nt door. CAUTION —[...]

  • Page 244

    3 Clos e the front door. 4 From th e print er cont rol panel, to uch Done to clear t he mess age and continue print ing. [x] ‑ page jam, open tray [x] [24y.xx] 1 Pull ou t the t ray c omplete ly. Note: The messag e on th e printer dis play det ermines i n which tr ay the pape r jam is lo cated. 2 Firmly gr asp the ja mmed p aper on eac h side, a [...]

  • Page 245

    3 Ins ert th e tra y. 4 From th e print er cont rol panel, to uch Done to clear t he mess age and continue print ing. [x] ‑ page jam, clear ma nual feeder [251.xx] 1 Pull out th e standar d 250-sheet tr ay (Tray 1) a nd manual feeder . 2 Firmly gr asp the ja mmed p aper on eac h side, a nd then gently pull it out . Note: M ake sure all paper frag[...]

  • Page 246

    3 Ins ert th e tra y. 4 From th e print er cont rol panel, to uch Done to clear t he mess age and continue print ing. [x] ‑ page jam, clear mu ltipurpose feeder [250. xx] 1 Push the paper release lever in the m ultipurpose feeder to access the jamm ed paper, and then gent ly pull out the paper. Note: M ake sure all paper fragmen ts are removed. 2[...]

  • Page 247

    3 Reload paper into the mul tipurpo se feed er. 4 Slid e the pap er gui de u ntil it li ghtly rests agains t the edge o f the pa per st ack. 1 2 5 From th e print er cont rol panel, to uch Done to clear t he mess age and continue print ing. Clearing jams 247[...]

  • Page 248

    [x] ‑ page jam, open automatic feeder top cover [28y.xx] 1 Remove all orig inal docume nts from the AD F tray. Note: The message is cleared when the pages are removed fro m the ADF tray. 2 Open the A DF c over. 3 Firmly gr asp the ja mmed p aper on eac h side, a nd then gently pull it out . Note: M ake sure all paper fragmen ts are removed. 4 Clo[...]

  • Page 249

    Troubleshooting Understanding th e printer mes sages Adjusting color Wait for t he proces s to comp lete. Change [paper source] to [custom string] Try on e or m ore of the fo llowing: • Load the c orrect si ze and type of pap er in the tr ay, and then tou ch Finishe d changing paper on the print er cont rol pane l. Note: M ake sure the pa per siz[...]

  • Page 250

    Close flatbe d cover and load original s if restarting job [2yy.xx] Try on e or m ore of the fo llowing: • Touch Scan from automatic feeder to co ntinue scanni ng fr om the ADF immed iately afte r the l ast su ccessful scan job. • Touch Scan from flatbed to conti nue sca nning f rom th e scanner glass immedi ately aft er the l ast succ essful s[...]

  • Page 251

    Defect ive f lash dete cted [5 1] Try on e or m ore of the fo llowing: • Replace the defective flash memory card. • From the print er co ntrol panel, to uch Co ntinue to ignore the mess age and continue printing. • Cancel the curr ent prin t job. Disk full [62] Try on e or m ore of the fo llowing: • From the print er co ntrol panel, to uch [...]

  • Page 252

    Fax Stat ion N ame not s et up. Co ntact system a dminis trator. Try either of the following: • From the print er co ntrol panel, to uch Co ntinue to clear the message . • Comple te the Anal og Fax s etup . If the mess age app ears again after comp leting the setu p, then co nta ct your sy stem suppor t per son. Fax Station Nu mber not set up. [...]

  • Page 253

    Insufficie nt memory to coll ate job [37] Try on e or m ore of the fo llowing: • From the print er co ntrol panel, to uch Co ntinue to print the pa rt of the jo b alre ady store d and be gin colla ting the rest o f the pr int job. • Cancel the curr ent prin t job. Insuffic ient memory to suppo rt Resou rce Sav e feature [35] Install a dditio na[...]

  • Page 254

    Load [paper so urce] with [paper s ize] Try on e or m ore of the fo llowing: • Load the tray or feeder with the corr ect size of paper. • To use the tray or feeder with the correct size of pape r, touch F inishe d load ing pa per on the printer con trol p anel. Note: If the printer finds a tray or feeder that has th e correct size of p aper, th[...]

  • Page 255

    Load Manual Feeder with [pap er size] Try on e or m ore of the fo llowing: • Load the feeder with the corr ect size of paper. • From the print er co ntrol panel, to uch Pr ompt each page, paper lo aded or Do not pr ompt, paper l oaded to clear the m essage and conti nue pr inting. • From the print er co ntrol panel, to uch Automatic ally se l[...]

  • Page 256

    Memory f ull, ca nnot print fa xes From the printer co ntrol panel , touch Continue to clear th e messa ge wi thout p rinting . Hel d faxe s attemp t to print a fter the prin ter is resta rted. Memory full, ca nnot send faxes 1 From th e print er cont rol panel, to uch Co ntinue to clear the message and cancel the fax job. 2 Try one or more of the [...]

  • Page 257

    Not enough free space in flas h memory for res ources [52 ] Try on e or m ore of the fo llowing: • From the print er co ntrol panel, to uch Co ntinue to clear the mess age and continue printing . • Dele te font s, mac ros, and othe r data stor ed in t he fla sh mem ory. • Install a flash mem ory card with l arger capac ity. Note: Download ed [...]

  • Page 258

    Remove packagi ng material, [area name] 1 Remove any remai ning pack ing m aterial from the indica ted locat ion. 2 From th e print er cont rol panel, to uch Co ntinue to clear the message . Remove paper from standard output b in Remove th e paper s tack f rom the sta ndard bi n. Replace all or iginals if restartin g job. Try on e or m ore of the f[...]

  • Page 259

    Replac e de fect ive [ type ] imag ing ki t [31 .xy] Note: The type c an be a bl ack imagin g kit, or a black and color im aging ki t. Replace the defective imaging kit to clear the mess age and co ntinue prin ting. For more informatio n, see the instructio n sheet that came with the supply. Note: If you do not have a replacement imaging ki t, then[...]

  • Page 260

    Replac e unsupported [color ] cartridge [3 2.xy ] Remove the toner cartridge, and then install a supported one to clear the mes sage. Note: If you do not have a rep lacement cartridge, then see the “Ordering supplies” section of th e User’s Guid e or visit www.lexmark .com . Replac e unsupported [type] imaging ki t [32. xy] Note: The type c a[...]

  • Page 261

    Scanner jam, re move j ammed or iginals from th e scanner [2 yy.xx ] Remove the jammed paper from the scanner. SMTP server not s et up. Contact sys tem admini strator. From the printe r con trol pa nel, touch Continue to clear the message. Note: If the message app ears again, then contact your system suppo rt person. Some h eld jo bs were not re st[...]

  • Page 262

    3 Remove the extra flash memo ry. 4 Connect the power cord to a properly gro unded electrical outlet. 5 Turn the pr inter ba ck on. Too many trays attached [58] 1 Turn off th e prin ter. 2 Unplug the power cor d from the electrical outlet. 3 Remove the ex tra trays . 4 Connect the power cord to a properly gro unded electrical outlet. 5 Turn the pr [...]

  • Page 263

    Weblink se rver not set up. Contact system admin istrator. An error occurred on the Weblink server , or the server is not configur ed proper ly. Touch Continue to clear the mes sage. If the m essage appears ag ain, cont act your sys tem supp ort pe rson. Solving printer problems Basic prin ter problems Printer display is blank Action Yes No Step 1 [...]

  • Page 264

    Action Yes No Step 4 Check other electrical equipment plugged into the electrical outlet. Does other elec trical equipment work? Unplug the other electrical equipment, and then turn on the printer. If the prin ter does not work, then reconnect the other electrical equipment. Go to step 5. Step 5 Check if the cables connecting the printer and the co[...]

  • Page 265

    Action Yes No Step 11 Check the installed printer dri ver. Is the correct printer driver instal led? Go to step 12. In stall the correct printer driver. Step 12 Turn off the printer, then wait for about 10 seconds, and then turn the printer back on. Is the printer working? The pr oble m is so lve d. Con tact customer support . Option probl ems Cann[...]

  • Page 266

    Cannot detect memory card Action Yes No Make sure the mem ory card is in stalled. a Install the memory card. For more information, see “Install ing a memory card” on page 29 . Note: Check if the memory car d is securely connected to the printer controller boar d. b Print a menu settings page, and then check if the card is listed in the Installe[...]

  • Page 267

    Action Yes No Step 4 Check if the tray is available in the printer driver. Note: If necessary, manual ly add the tray in the printer driver to ma ke it available for pr int jobs. For more inf ormation, see “Adding avail able options in the print dri ver” on page 35 . Is the tray available in the printer driver? The pr oble m is so lve d. Con ta[...]

  • Page 268

    Action Yes No Step 2 a Load paper from a fresh package. Note: Paper absorbs moisture due to high humidity. Stor e paper in its original wrap per until you use it. b Resend the print job. Do paper jams sti ll occur fre quently? Go t o st ep 3. The pro blem is solve d. Step 3 a Review the tips on avoiding jams. Fo r more information, s ee “Avoiding[...]

  • Page 269

    Solving print problems Printing problems Confidential and other held jobs do not print Note: Confiden tial, V erify, Re serve, and Repeat print jobs may be delete d if the printer require s extra memo ry to process ad ditional held job s. Action Yes No Step 1 Open the held jobs folder on the p rinter display, and then verify that your print job is [...]

  • Page 270

    Error mes sage about reading t he flash drive appe ars Action Yes No Step 1 Check if the flash drive is inserted into the front USB port. Note: The fla sh drive will not work i f it is inserted int o the rear USB port. Is the flash drive inserted into the fr ont USB port? Go to step 2. In sert the flash drive into the front USB port. Step 2 Check i[...]

  • Page 271

    Job prints from the wr ong tray or on the wrong paper Action Yes No Step 1 a Check if you are printing on paper that is supported by the tray. b Resend the print job. Did the job print from the correc t tray or on the correct paper? The p rob lem is s olve d. Go to s tep 2. Step 2 a From the Paper menu on the printer control panel, set the paper si[...]

  • Page 272

    Action Yes No Step 3 Reduce the complexity of the print job by eliminating the number and size of fonts, the number and complexity of images, and the number of pages in th e job. Did the job print and col late correctly? The pr oble m is so lve d. Con tact customer support . Multiple ‑ language PDF files do not pr int Action Yes No Step 1 a Check[...]

  • Page 273

    Print jobs do not print Action Yes No Step 1 a From the document you are tryin g to print, open the Print dia log and check if you have select ed the correct printer. Note: If the printer is not the default printer, then you must select the printer for each document that you want to print. b Resend the print job. Do the jobs print? The p rob lem is[...]

  • Page 274

    Print job takes longer than ex pected Action Yes No Step 1 Change the environmental settings of the p rinter. a From the printer control pa nel, navigate to: Settings > Gen era l Sett ings b Select Eco ‑ Mode or Quiet Mode , and then select Off . Note: Disabling Eco-Mode or Quiet Mode may increase the consumption of energy or supplies, or both[...]

  • Page 275

    Tray linking does not work Notes: • The trays can dete ct paper lengt h. • The multipurpose feeder does not automat ically detect the paper size. You must s et the size from the Paper Size/Type m enu. Action Yes No Step 1 a Open the trays, and then check if they contain paper of t he same size and type. • Check if the paper g uides are in the[...]

  • Page 276

    Print qual ity probl ems Char acter s ha ve jag g ed or uneven edges Action Yes No Step 1 a Print a font sample list to c heck if the fonts yo u are using are supported by the printer. 1 From the printer control pan el, navigate to: Menus > Reports > Print Fonts 2 Select PCL Fonts or P ostScript Fonts . b Resend the print job. Are you using f[...]

  • Page 277

    Action Yes No Step 2 From the printer cont rol panel, set th e paper size and type in th e Paper menu to match the paper loaded in the tray. Does the paper size match the paper loaded in the tray? Go to step 3. Do one or mo re of the following : • From the printer control panel, change the paper size to match the paper loaded in the tray. • Fro[...]

  • Page 278

    Action Yes No Step 1 Reduce the toner darkness. a From the Qual ity menu o n the printer control p anel, reduce the t oner density. Note: 4 is th e factory default setting. b Resend the print job. Did the gray backgro und disappear? The p rob lem is s olve d. Go to s tep 2. Step 2 a Re mov e, and then re ins tal l the im ag ing kit. Warn ing— Pot[...]

  • Page 279

    Action Yes No Step 3 a Re mov e, and then re ins tal l the im ag ing kit. Warn ing— Pote ntia l Damag e: Do not expose the imaging kit to direct light fo r more than 10 minu tes. Extended exposure to light may cause print qua lity problems. Warn ing— Pote ntia l Damag e: Do not touch the underside of the ima ging k it . Th is co uld d ama ge t [...]

  • Page 280

    Action Yes No Step 3 a Depending o n your operating system, specify the paper size f rom Printing Pr efere nces or from th e Print di alog. b Resend the print job. Are the margins co rrect? The pr oble m is so lve d. Con tact customer support . Paper curl Action Yes No Step 1 Move the width and length guides in the tray to the correct position s fo[...]

  • Page 281

    Print irregularities ) ) ABCDE ABCDE ABCDE Leading edge Trailing edge Action Yes No Step 1 a Move the width and length guid es in the tray to the correct positi ons for the size of the paper loaded in the tray. b Resend the print job. Do print irr egulariti es still appear? Go t o st ep 2. The pro blem is solve d. Step 2 From the printer cont rol p[...]

  • Page 282

    Action Yes No Step 6 Replace the imaging kit, an d then resend the print job. Do print irr egulariti es still appear? Contact customer support . The pr ob lem is s olve d. Print is too dark Action Yes No Step 1 a From the Qu ality menu on t he printer co ntrol panel , select Color Adjust . b Resend the print job. Is the print still too dar k? Go t [...]

  • Page 283

    Action Yes No Step 5 Check if the paper loaded in the tra y has texture or rough finishes. Are you printing on textur ed or rough paper? From the printer control panel, set the paper texture in the Paper menu to match the paper loaded on the tray. Go to step 6. Step 6 a Load paper from a fresh package. Note: Paper absorbs moisture due to high humid[...]

  • Page 284

    Action Yes No Step 3 From the pr inter control panel, set th e paper type, t exture, and weight in the Paper menu to match the paper loa ded in the tray. Is the tray set to the type, texture, and weight of the paper load ed? Go to step 4. Specify the paper type, texture, and weight from the tray settings to match the paper loaded in the tray. Step [...]

  • Page 285

    Action Yes No Step 1 a Check if there is pac king materia l left on the imaging kit. 1 Remove the imaging kit. 2 Check if the packi ng material is prope rly removed from th e imaging kit. Warn ing— Pote ntia l Dam age : Do not expose the imaging kit to direct light for mor e than 10 minutes. Extended exposure to light may cause print quali ty pro[...]

  • Page 286

    Repeating defects appea r on prints ) ) ) Action Yes No a Check if the distance between the defects is equal to on e of the fo llow ing : • 25.1 mm (0 .98 in.) • 29.8 mm (1 .17 in.) • 43.9 mm (1 .72 in.) • 45.5 mm (1 .79 in.) • 94.2 mm (3 .70 in.) b If the distance between the de fects equa ls 25.1 mm (0.9 8 in.), 29 .8 mm (1.17 in.) , or[...]

  • Page 287

    Action Yes No Step 3 a Depending o n your operating system, specify the paper type and weight from Printing Prefe rences or from the Print dialog. b Resend the print job. Do shadow images st ill appear on prints? Go t o st ep 4. The pro blem is solve d. Step 4 Replace the imaging kit, an d then resend the print job. Do shadow images st ill appear o[...]

  • Page 288

    Action Yes No Step 1 a Depending on your operating system, specify the tray or fe eder from Printing Preferences or the Print dialog. b Resend the print job. Do streaked horizontal lin es appear on prints? Go t o st ep 2. The pro blem is solve d. Step 2 From the printer control panel, set th e paper type and weight in the Paper menu to match the pa[...]

  • Page 289

    Streaked vertical lines appear on prints ABCDE ABCDE ABCDE Leading edge Trailing edge Action Yes No Step 1 a Depending on your operating system, specify the pap er type, texture, and weight from Printi ng Preferences or from th e Print dialog. b Resend the print job. Do streaked vertical li nes appear on prints? Go t o st ep 2. The pro blem is solv[...]

  • Page 290

    Action Yes No Step 5 Replace the imaging kit, an d then resend the print job. Do streaked vertical li nes appear on prints? Contact customer support . The pr ob lem is s olve d. Toner fog or background sh ading appears on prints ABCDE ABCDE ABCDE Action Yes No Step 1 a Re mov e, and then re ins tal l the im ag ing kit. Warn ing— Pote ntia l Damag[...]

  • Page 291

    Action Yes No Step 1 From the Paper menu on the printer control panel, ch eck the paper type, texture, and weight. Do the paper type, texture, and weight match the pap er loaded in the tray? Go to step 2. Specify the paper type, texture, and weight from the tray settings to match the paper loaded in the tray. Step 2 Resend the print job. Does the t[...]

  • Page 292

    Action Yes No Replace the imaging kit, an d then resend the print job. Is the print density uneven? Contact customer support . The pr ob lem is s olve d. Vertical voids appear on prints Leading edge Trailing edge Action Yes No Step 1 a Check if your software program is usin g a correct f ill patter n. b Resend the print job. Do vertical void s appe[...]

  • Page 293

    Action Yes No Step 5 Replace the imaging kit, an d then resend the print job. Do vertical void s appear on prints? Contact customer support . The pr ob lem is s olve d. Color qual ity problems FAQ about color printing What is RGB color? Red, gr een, and blue l ight can be added tog ether in vari ous a mounts to produc e a la rge r ange o f color s [...]

  • Page 294

    To manually apply a different color convers ion table, do the fo llowing: 1 From the Q uality menu on the printer co ntrol p anel, select Color Corr ectio n , and then select Manua l . 2 From t he Qualit y men u on the p rinte r con trol panel, selec t Ma nual Color , and then select the appr opriate color conversion ta ble for the affected o bject[...]

  • Page 295

    Prints on color transparencies appear dark when projected Note: This problem occurs when project ing transparencies with reflective overhead projecto rs. To obtain the highes t proje cted colo r qualit y, transm issive over head proje ctors are re commen ded. Action Yes No Step 1 From the printer con trol panel, make sure the paper type setting is [...]

  • Page 296

    The print appears tinted Action Yes No Adju st th e co lor bala nce . a From the Color Balance menu on the print er control panel, increase or decrease the values for c yan, magenta, yellow, an d black. b Resend the print job. Does the print still appear tinted? The pr oble m is so lve d. Con tact customer support . Solving copy problems Copier do [...]

  • Page 297

    Action Yes No Step 2 Check if the paper size setting matches the size of the paper loaded in the tray. From the Paper menu on the prin ter control panel, check the Paper Size se ttin g. Does the paper size setting match the size of the paper loaded in the tray. Go to step 3. Change the paper size setting to match the paper loaded in the tray, or lo[...]

  • Page 298

    Action Yes No Step 4 Send a print job, and then check fo r print quality pro blems. a From the General Settings menu, adjust the Eco ‑ Mode settings. b From the Copy menu, adjust the Darkness setting. c If t he pri nt re mai ns fa ded , the n re pla ce the to ner cart rid ge. Is the print quality satisfactor y? Go to step 5. See “Print qu ality[...]

  • Page 299

    Action Yes No Step 9 Check for washed ‑ out or overexposed output. a From the Copy screen, na vigate to: Advanced Options > Advanced Imaging b Adjust the settings of the following: • Background R emoval —Reduce the current setting. • Sha dow Det ail — Reduce the current setting. c Resend the copy job. Do pages show washed ‑ out or ov[...]

  • Page 300

    Cann ot se nd or receive a fax Action Yes No Step 1 Check if an error or status message appears on the display. Is there an error or sta tus message on the display? Clear the erro r or status message. Go to step 2. Step 2 Check if the power cord is plugg ed into the printer and a properly grounded electrical outlet. Is the power cord plugge d into [...]

  • Page 301

    Action Yes No Step 6 Check if the print er is connected to an anal og phone service or th e correct digital connec tor. The fax modem is an analog device . Certain devices can be connected to the printer so that digi tal telephone services can be used. • If you are using an ISDN t elephone service, then connect the printer to an analog telephone [...]

  • Page 302

    Action Yes No Step 10 a Temporarily disabl e voice mail servi ce. For more i nformation, contac t your telephone company. Note: If you want to u se both voice mail and the printer, then consider addi ng a second te lephone line for the pr inter. b Try sending or rec eiving a fax. Can you send or receive a fax? The p rob lem is s olve d. Go to s tep[...]

  • Page 303

    Action Yes No Step 3 Replace the toner c artridge. For mo re informat ion, see the instruc tion sheet that came with the supply. Can you receive faxes? The pr oble m is so lve d. Con tact customer support . Can rece ive but no t send faxes Action Yes No Step 1 Check if the pri nter is in Fax mod e. From th e hom e scr een , t ouch Fax to put the pr[...]

  • Page 304

    Action Yes No a From the home screen, navigate to: > Settings > Gen eral Set tings > Ru n ini tial s etup > Yes > Sub mit b Tur n o ff the pri nte r, an d the n tu rn it b ac k on. The “Select your language” screen a ppears on the printer display. c Select a language, and then touch . d Select a country or region, and then touch [...]

  • Page 305

    Action Yes No Step 2 Decrease the incoming f ax transmission speed. a Open a Web browser, and then type the prin ter IP address in the address field. Notes: • View the printer IP addre ss on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123. 123.1 23. • If you are using a pro xy server[...]

  • Page 306

    Solving scanner problems Cann ot sca n fro m a comp uter Action Yes No Step 1 Make sure t he printe r is turned on and that R eady appe ars on the pri nter display before scanning a job. Does Ready appear before scanning the job? Go to step 3. Go to step 2 . Step 2 Turn off the printer, then wait for about 10 seconds, and then turn the printer back[...]

  • Page 307

    Action Yes No Step 4 Check if either the Append time stam p or the Overwrite existing fi le ch eck box is selected in the destination co nfiguration settings. Is the Append time stamp or Ov erwri te ex isti ng fi le check box se lected in th e destination c onfiguration settings? Contact customer support . Select the Append time stam p or Overwri t[...]

  • Page 308

    Action Yes No Step 3 Clean the scanner glass an d the ADF glass using a clean, lint ‑ free cloth dam pen ed wit h w ate r. Is the scanner glass clean? Go to step 4. See “Cleaning the scanner glass” on page 20 7 . Step 4 Check the placement of the document or photo. Make sure the document or ph oto is load ed facedown on the sca nner glass in [...]

  • Page 309

    The scanner do es not respond Action Yes No Step 1 Check if the printer is turn ed on. Is the printer turned on? Go to step 2. Turn on the printer. Step 2 Check if the printer cable is securely attac hed to the printer and the computer, print server, option , or other network device. Is the printer cable securely attac h ed to the printer and the c[...]

  • Page 310

    Solving home screen application problems An appl icat ion e rror has occurred Action Yes No Step 1 Check the system log fo r relevant details. a Open a Web browser, and then type the prin ter IP address in the address field. If you do not know the IP address of the pr inter, then you can: • View the IP address on the pr inter home screen. • Pri[...]

  • Page 311

    Action Yes No Step 2 Make sure the printer IP address is correct. a View the printer IP address: • From the TCP/IP section in the Net work/Ports men u • By printin g a network setup pa ge or menu set tings page, and then finding the TCP/IP section Note: An IP address appears as four sets of numbers separated by perio ds, such as 123.12 3.123.1 [...]

  • Page 312

    Contacting cu stomer support When you cont act custom er sup port, you wil l need to be ab le to describe the problem y ou are experiencing, th e message on the pr inter di splay, an d the troub leshootin g steps you have already tak en to fi nd a solut ion. You need to know you r print er model type and serial num ber. For mor e informat ion, s ee[...]

  • Page 313

    Notices Prod uct i nfor mat ion Produc t name: Lexmark XC2132 Machin e type: 7527 Mode l(s): 697 Edition notice Septemb er 2014 The foll owing p aragraph does not ap ply to any coun try whe re su ch provisio ns are incon sistent with l ocal law : LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHE [...]

  • Page 314

    Licensing noti ces All licen sing not ices a ssociate d with this pro duct can be viewed from the root director y of the documentation CD. Trademarks Lexmark, Lexm ark with diamond design , Mark Net, and M ark Vision are trad ema rks of Le xmar k Int ern ati onal , Inc ., registered in the Un ited States and/or other countries. Mac and the Mac logo[...]

  • Page 315

    Taffy Agfa Corpor ation Times New Roman The Monotype Corporation plc Univers Linotype-Hell AG and/or its subsid iaries All other trademarks are th e property of their res pective owners. AirPrint and the AirPr int lo go are trad emarks of Apple, Inc . Noise emission levels The following measuremen ts were made in acc ordance with ISO 7779 and repor[...]

  • Page 316

    Product disposal Do not dis pose of the printer or supplies in the sam e manner a s normal hous ehold was te. Cons ult your lo cal author ities for disp osal and rec ycling opt ions . Static sensitivity notice This s ymbol i denti fies s tatic -sensit ive pa rts. Do not touch in the a reas n ear th ese s ymbols without firs t touchin g th e metal f[...]

  • Page 317

    Laser advisory label A laser no tice la bel may be a ffixed to this pri nter as sho wn: DANGER - Invisible l aser radiation when cartridges a re removed a nd interlock defeated. Av oid exposur e to laser beam . PERIGO - Radi ação a la ser invisível será libera da se os c artuchos forem removidos e o lacre ro mpido. Evite a exposição aos feix [...]

  • Page 318

    Sleep Mode This product is design ed with an energy-saving mode called Sleep Mo de . The Sleep Mode saves energy by lowering power co nsumpti on d uring extende d perio ds of inactiv ity. Th e Sleep M ode is automat icall y engag ed afte r this p roduct is not used for a sp ecified period of time, called the Sleep Mode Timeout . Factory default Sle[...]

  • Page 319

    The FCC Class B limits are design ed to provide reasonable pro tection against harmful interf erence when the eq uipment is operat ed in a residen tial inst allati on. This equipmen t gener ates, us es, and c an radiat e radi o freque ncy energy and, if not inst alled and us ed in accordan ce with the in struction s, may caus e harmful inter ferenc[...]

  • Page 320

    European Community (EC) directives conformity This prod uct is in c onfor mity with the pr otect ion re quirements of EC Cou ncil directives 2004/108/EC, 2 006/95/EC, 2009/125/EC, an d 2011/65/EU on t he approximat ion and harmon ization of th e laws of the Memb er States relat ing to elec tromag netic compatib ility, safety of ele ctrica l equ ipm[...]

  • Page 321

    This eq uipment c ontains no user service able p arts. Fo r repai r and wa rranty i nformat ion, c ontact Lexmark Int ernation al, Inc. Se e the pre vious par agraph for contact inform ation. Connectio n to par ty line se rvice is s ubject to stat e tariffs . Contact t he sta te public u tility c ommissio n, public s ervi ce commissi on, or co rpor[...]

  • Page 322

    la prise d e cour ant à laqu elle l’ équipemen t est connecté . Utili sez un par asurtens eur r épondan t à des car actéris tiques nomi nales sa tisfai santes et ce rtifié pa r le labora toire d’as sureu rs UL (Underw riter ’s Labor atorie s), un a utre la bora toire agréé de t ype NRTL (Nat ionall y Recogni zed Testing Laborator y) [...]

  • Page 323

    Some paramet ers re quired for compl iance with Tele com's te lepe rmit re quireme nts are de pendent on the e quipme nt associated with this device. The associated equipment shall be set to opera te within the following limit s for complian ce to Telecom's specification s: • There s hall be no mo re than 1 0 call atte mpts to the same [...]

  • Page 324

    Uso del prodotto in Sv izzera Questo prodot to richied e un filtro toni Billi ng svizzero, (c odice Lexmark 80D 1877) da installa re su tutte le linee che ricevono im pulsi remoti in Svizzera. È neces sario uti lizzare il filtr o poiché gli i mpulsi rem oti sono presenti su tutte le linee analog iche in Svi zzera. Not ice to User s in the Euro pe[...]

  • Page 325

    relating to electrom agnetic com patibili ty, safety of electr ic al e quipmen t desi gned for use within certa in volt age limi ts, radio e quipment and tel ecommuni catio ns termi nal equip ment, the ecodesig n of ene rgy-relat ed produc ts, and o n the rest riction s of us e of c ertai n haza rdous substa nces in electrical an d electronic equip[...]

  • Page 326

    Ελληνική ΜΕ ΤΗΝ ΠΑΡΟΥΣΑ Η LEXMARK INTERNATIONAL, INC. ΔΗΛΩΝΕΙ ΟΤΙ ΑΥΤΟ ΤΟ ΠΡΟΪΟΝ ΣΥΜΜΟΡΦΩΝΕΤΑΙ ΠΡΟΣ ΤΙΣ ΟΥΣΙ ΩΔΕ ΙΣ ΑΠΑΙΤΗΣΕΙΣ ΚΑΙ ΤΙΣ ΛΟΙΠΕΣ ΣΧΕΤΙΚΕΣ ΔΙΑΤΑΞΕΙΣ ΤΗΣ ΟΔΗΓΙΑΣ 1999/5/ ΕΚ . English Hereby, Lexmark Int ernational[...]

  • Page 327

    STATEMENT OF LIMITED WARRANTY FOR LEXMARK LASER PRINTER S, LEXMARK LED PRINTERS, AND LEXMARK MULTIFUNCTION LASER PRINTERS Lexmark Internat ional, In c., Lexington, KY This li mited warra nty appl ies to th e United States a nd Can ada. For customer s outs ide the U.S. , refer to the cou ntry- specific war ranty inf ormation t hat came wit h your pr[...]

  • Page 328

    Before you present this p roduct fo r warran ty service, rem ove all p rint ca rtridges, pr ogra ms, dat a, and remo vable s torage media (un less di rected otherwis e by Le xmark). For furth er explanat ion of your warranty alternati ves and the nearest Lexmark auth orized s ervicer in yo ur area co ntact Lexmark on the Wo rld Wide We b. Remot e t[...]

  • Page 329

    Additional rights Some st ates do n ot allow li mitatio ns on how long an impli ed warranty lasts, o r do not allow t he exclusio n or limit ation of inci dental or conseque ntial damage s, so the li mitati ons or e xclusio ns conta ined abo ve may no t appl y to you. This lim ited war rant y give s yo u spe cif ic le gal righ ts. Yo u ma y al so h[...]

  • Page 330

    Index Numerics 250 ‑ sheet tray loading 42 550 ‑ sheet tray installi ng 33 loading 42 650 ‑ sheet d uo tray installi ng 33 loading 42, 46 Symbol s [Color] cartridge low [88.xy] 250 [Color ] cart ridge nearl y low [88.xy] 250 [Color] cart ridge very low, [x] estimated pages rem ain [88.xy] 250 [Type] imaging kit low [84.xy] 262 [Type] imagin g[...]

  • Page 331

    Configur ation c hange, some held jobs were no t resto red [57] 250 configur ation i nformat ion wireless network 38 configur ations printer 1 1 configur ing multipl e printe rs 233 supply no tificati ons, imaging kit 232 suppl y notificat ions, main tenance kit 232 suppl y notificat ions, toner cartridge 232 suppl y notificat ions, waste to ner bo[...]

  • Page 332

    directo ry list printin g 69 Disk full [62] 251 Disk mu st be f ormatted for u se in this de vice 251 disk wipin g 204 displ ay trouble shooting printer d isplay i s blank 263 dis play , pr int er co ntr ol p anel 14 adjusting brightn ess 199 disposi ng of printe r hard disk 202 distinc tive ring service, fax connec ting to 103 document s, printing[...]

  • Page 333

    scan preview 111 Fax partit ion inop erative. Conta ct syst em administ rator. 251 fax screen advance d opti ons 1 12 opti ons 11 1 Fax serv er 'To F ormat' not set up. Cont act syst em admi nistra tor. 251 fax setup countr y ‑ or r egion ‑ specific 99 digital telep hone servic e 98 DSL connec tion 9 6 sta ndard te leph one lin e conn[...]

  • Page 334

    Insuff icient memo ry, so me Hel d Jobs we re delet ed [37] 25 2 Insuffi cient memo ry, some held jobs will not be rest ored [37 ] 253 inter ior of th e prin ter cleaning 206 inter nal optio ns 26 IP address of compu ter finding 19 IP address, printer finding 19 IPv6 menu 135 J jams avoidi ng 234 locating doors a nd trays 2 35 locatio ns 235 messag[...]

  • Page 335

    Wireless 136 XPS 190 message e ‑ mail o ption s 87 Miscellan eous Sec urity Setti ngs menu 14 1 mobile de vice printing from 67 moving the print er 10, 229 Multi Sen d adding a profil e 23 setti ng up 23 multipurpose feed er loading 47 MySho rtcut about 22 N Network [x] menu 132 Network [x] softwa re error [54] 256 Network Card menu 134 Network R[...]

  • Page 336

    clipped pages or image s 276 gray back ground on prin ts 277 horiz ontal v oids appe ar on prints 278 print irre gularities 281 prin t is too d ark 282 prin t is too l ight 283 printer is printin g solid black pages 285 repeating print defects 286 sha dow im ag es ap pe ar on prints 286 skewed print 287 streaked horizo ntal lines appear on prin ts [...]

  • Page 337

    Insuff icient memo ry, so me He ld Jobs were delet ed [37] 252 Insuffi cient memo ry, so me held jobs will not be res tored [37] 253 Lo ad [p ap er so u rce ] wit h [ cus tom string] 253 Lo ad [p ap er so u rce ] wit h [ cus tom type name] 253 Lo ad [p ap er so u rce ] wit h [ pap er siz e] 254 Lo ad [p ap er so u rce ] wit h [ pap er type] [paper [...]

  • Page 338

    R recipien t(s) e ‑ mail o ption s 87 recycled pap er using 58, 1 96 recycling Lexmark pa ckaging 20 0 Lexmark pro ducts 20 0 toner cart ridges 200 reducing a copy 7 5 reducing noise 1 97 Reinstall missing or unrespo nsive [color] cartridge [31.xy] 257 Reloa d pr inte d pag es in Tra y [x] 257 Remote Operator Panel setti ng up 24 Remove defective[...]

  • Page 339

    secu rity modif ying co nfidenti al print setti ngs 6 8 Security A udit Log m enu 143 security lock 202 securi ty lock p ort 36 secu rity sett ings informa tion erasing 203 secu rity Web p age printer sec urity inform ation 205 select ing a l ocation f or the printer 10 selecti ng pa per 57 Send As e ‑ mail o ption s 88 scan options 118 send ing [...]

  • Page 340

    solving b asic p rinter proble ms 263 the scanne r does not re spond 309 troublesho oting, co lor quality color o f prin t and col or on computer sc reen do not match 295 print a ppears ti nted 29 6 prints on color tr ansparencies appear da rk when project ed 295 trouble shooting, co py copier d oes not r espon d 296 partial document or photo copie[...]