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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Linear AE-100, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Linear AE-100 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Linear AE-100. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Linear AE-100 should contain:
- informations concerning technical data of Linear AE-100
- name of the manufacturer and a year of construction of the Linear AE-100 item
- rules of operation, control and maintenance of the Linear AE-100 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Linear AE-100 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Linear AE-100, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Linear service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Linear AE-100.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Linear AE-100 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
USA & Canada (800) 421-1587 & (800) 392-0123 (760) 438-7000 - T oll Free FAX (800) 468-1340 www .linearcorp.com AE-100 Commercial T elephone Entr y System PRINTER’S INSTRUCTIONS: INSTR,INSTL,AE-100 - LINEAR P/N: 225787 C - INK: BLACK - MA TERIAL: 20 LB. MEAD BOND - SIZE: 8.500” X 11.000” - SCALE: 1-1 - FOLDING: ALBUM-FOLD - BINDING: S[...]
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Page 2
2 Contents Introduction The Model AE-100 Commercial T elephone Entry System is designed for use as an access control de vice for small apar tments or gated communities with up to 125 residents. The system can be used in a lobby or outside . Surf ace, recessed, and pedestal mounting options are suppor ted. The system utilizes hands-free, full duple [...]
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Page 3
3 F eatur e Over view Installer Friendly Programming T o make it easy f or installers familiar with Linear’ s and other manuf acturer’ s access control systems, two methods of progr amming are av ailable. Step numbers or function codes that match other equipment help the installer to make quic k programming changes with ke ystrokes they ha ve u[...]
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Page 4
4 Component Locations LCD DI S PLAY CA B INET LOCK PO S TAL LOCK (OPTIONAL) S PEAKE R KEYPAD LI G HTIN G MIC R OPHONE EA R TH GR OUND S TUD POWE R TE R MINAL S ACCE SS R ELAY TE R MINAL S TELEPHONE TE R MINAL S TELEPHONE JACK PO S TAL S WITCH CONNECTO R DIA G NO S TIC INDICATO RS MAIN POWE R S WITCH MIC R OPHONE PO S TAL LOCK (OPTIONAL) S PEAKE R M[...]
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Page 5
5 Wiring Diagram EA R TH GR OUND B ACKUP B ATTE R Y TTY JACK S PEAKE R VIDEO OUT PO S TAL LOCK ACCE SS R ELAY 16 VAC INPUT N.O. COM N.C. DI G ITAL S PEECH VOLUME S PEAKE R PHONE VOLUME MAIN POWE R S WITCH S Y S TE M R E S TA R T B UTTON DI S PLAY CONT R A S T CAME R A CONNECTO R TELEPHONE JACK TELEPHONE TE R MINAL S POWE R PHONE S TATU SR ELAY B AT[...]
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Page 6
6 Impor tant Mounting Requir ements The AE-100 T elephone Entr y System can be installed f or public or priv ate use. The mounting requirements will vary depending on the installation. Revie w the follo wing information before beginning the installation. Mounting Environment Consider the environmental f actors at the desired mounting location. The [...]
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Page 7
7 Entr y Sys tem Mounting The AE-100 cabinet is designed to be mounted three wa ys: The unit can be mounted directly to a wall or fl at surf ace. • The unit can be mounted recessed into a wall. • The unit can be mounted on a standard goose-neck pedestal. • Choose a well lit location near the controlled opening. Wiring access f or power , tel[...]
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Page 8
8 Entr y Sys tem Mounting (Continued) Recessed Mounting The cabinet can be mounted recessed using the accessory tr im-ring Model TR-100 (P/N A CP00941). The trim-r ing mounts in the w all and the cabinet attaches to the trim-ring. 1. Identify the location of any studs in the wall. ✦ CA UTION!: W atch out for wiring inside the wall. 2. Determine a[...]
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Page 9
9 Access Rela y Wiring The access relay controls access de vices, such as a door strike, magnetic lock, automatic door , barr ier gates , or automatic sliding gate. The RELA Y indicator displays the status of the rela y . Door or Pedestrian Gate Control 1. Install a low v oltage electric door str ik e or magnetic lock as a locking de vice for the d[...]
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Page 10
10 Multiple Unit T elephone Wiring Up to four AE-100 units ma y be connected to the same dedicated telephone line to form a simple network. Connecting multiple units allo ws transf erring programming data (either the director y entries only or the entire memory’s contents) from the “master” unit to the other sub-units. ✦ NO TE: F or a multi[...]
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Page 11
11 P ower, Bat ter y, & Gr ound Wiring Power Wiring ✦ NO TE: DO NO T APPL Y PO WE R UNTIL THE IN S T ALLA TION I S COMPLETE. TU R N MAIN PO WE R S WITCH OFF BEFO R E WI R IN G . 1. Route two wires between the AE-100 and the po wer transformer . For po wer wire runs up to 100 feet, use 18 A WG, THHN 600-v olt • insulated wire. For po wer wir[...]
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Page 12
12 Optional P os tal Lock A postal lock can be installed in the AE-100 Entry System to provide ke yed access f or the postal ser vice . The AE-100 case is designed to accept a U .S. Postal Service postal lock. When the postal loc k is engaged the access relay will activ ate. Postal Lock Installation 1. Remov e the four loc knuts that retain the pos[...]
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Page 13
13 P r ogramming Refer ence & F actor y Defaults ST AND ARD PRO G RAMMIN G POSITION NUM B ER AL TERNA TE FUNCTION CODE NUM B ER FUNCTION OF PRO G RAMMIN G STEP F A CTOR Y DEF A UL T V ALUE 99 91 EXIT PROGRAM MODE SYSTEM OPTIONS 01 00 CHANGE MASTER P ASSWORD 12 3 456 02 06 DIRECT OR Y CODE LENGTH 3 07 07 SET SUB-UNIT NUMBERS NO T SET 3 8 3 8 SYS[...]
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Page 14
14 Access to P r ogramming T o make it easy f or installers familiar with Linear’ s and other manufacturer’ s access control systems, two methods of progr amming are av ailable. Programming P osition Numbers (or Function Codes) that match other equipment help the installer to make quic k programming changes with ke ystrokes they’v e used bef [...]
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Page 15
15 P r ogramming Over the T elephone Most system commands can be programmed using a T ouchT one™ telephone. The telephone’ s keypad will act similar to the AE-100’ s keypad. Both programming methods can be used ov er the telephone. Connecting with a T elephone 1. Place a call to the telephone number of the line that the AE-100 is connected to[...]
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Page 16
16 Multi-unit Ins tallations Up to four AE-100 units ma y be connected to the same dedicated telephone line to form a simple network. Connecting multiple units allo ws transf erring programming data (either the director y entries only or the entire memory’s contents) from the “master” unit to the other sub-units using the system utility comma[...]
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Page 17
17 Resident Data P r ogramming Up to 125 resident Names and T elephone Numbers can be set. Each resident entry is assigned a Director y Code . The Director y Code is the number visitors enter to hav e the system call the resident. Visitors can also contact a resident display ed by pressing the key . Use the programming w orksheet supplied to organi[...]
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Page 18
18 PPN 33 33#CODE#CODE# CODE = THE STAND-ALONE ENTRY CODE TO DELETE CODE = THE STAND-ALONE ENTRY CODE AGAIN FOR VERIFICATION DELETING A STAND-ALONE ENTRY CODE PPN 31 31#CODE#CODE# CODE = NEW STAND-ALONE ENTRY CODE CODE = NEW STAND-ALONE ENTRY CODE AGAIN FOR VERIFICATION ADDING A STAND-ALONE ENTRY CODE PPN 38 38#LANG# LANG = SYSTEM DISPLAY LANGUAGE [...]
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Page 19
19 PPN 51 51#COUNT# COUNT = NUMBER (1-9) OF INCORRECT ENTRIES THAT WILL CAUSE A 90 SECOND LOCKOUT KEYPAD LOCKOUT COUNT FACTORY SETTING: 3 TRIES PPN 57 57#LINE 1#LINE 2# LINE 1 = UP TO 16 CHARACTERS TEXT LINE 2 = UP TO 16 CHARACTERS TEXT WELCOME DISPLAY TEXT FACTORY SETTING: LINEAR ACCESS TELEPHONE ENTRY PPN 61 61#ANSWER# ANSWER = 0 FOR AUTO ANSWER [...]
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Page 20
20 PPN 64 64#TIME# TIME = TIME UNTIL AUTO-DISCONNECT (010-180 SECONDS) MAXIMUM VISITOR TALK TIME FACTORY SETTING: 60 SECONDS PPN 63 63#TONE# TONE = 0 FOR ACCESS RELAY TONE OFF TONE = 1 FOR ACCESS RELAY TONE ON SPEAKER TONE ON ACCESS RELAY ACTIVATION FACTORY SETTING: RELAY TONE ON PPN 77 77#CONTROL# CONTROL = 0 TO DISABLE RESIDENT CONTROL CONTROL = [...]
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Page 21
21 PPN 30 30#SUB-UNITS#5# SUB-UNITS = EACH SUB-UNIT NUMBER (2-4) TO COPY ACCESS DATA TO IN A MULTI-UNIT INSTALLATION COPY ACCESS DATA ONLY FROM MASTER TO SUB-UNITS PPN 34 34#SUB-UNITS#5# SUB-UNITS = EACH SUB-UNIT NUMBER (2-4) TO COPY ALL DATA TO IN A MULTI-UNIT INSTALLATION COPY ALL DATA FROM MASTER TO SUB-UNITS PPN 35 35#MESSAGE#CLEAR# MESSAGE = E[...]
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Page 22
22 PPN 92 92#92# DELETE ALL DIRECTORY ENTRIES PPN 200 200#000000#000000# TOTAL MEMORY RESET PPN 37 37#POLL RESULT POLL RESULT = DISPLAY OF SUB-UNIT NUMBERS THAT RESPONDED WITH NO ERRORS ON THE FIRST TRY POLL SUB-UNITS PPN 83 83# RELEASE ACCESS RELAY PPN 73 73#INFO INFO = DISPLAY OF SYSTEM FIRMWARE VERSION DISPLAY SYSTEM INFORMATION PPN 80 80#HOURS#[...]
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Page 23
23 A UDIO PROMPTS FOR EA CH PRO G RAMMIN G METHOD CONDITION AL TERNA TE METHOD SOUND ST AND ARD METHOD SOUND AFTER AN INCORRECT ENTR Y TWO LONG BEEPS ONE LONG BEEP AFTER A CORRECT ENTR Y OF AN INTERIM STEP ONE SHORT BEEP TWO SHORT BEEPS AFTER A COMPLETE COMMAND HAS BEEN ENTERED CORRECTL Y TWO SHORT BEEPS THREE SHORT BEEPS EXITING PROGRAMMING MODE T[...]
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Page 24
24 MASTER CODE: ENTER DIR: ENTER NAME: Dir # is used! ERROR DATA TELEPHONE #: ACCESS CODE: ALTERNATE PROGRAMMING METHOD Alternate P r ogramming Refer ence Refer to the follo wing pages when programming using the Alternate Programming method. For each of the f ollowing steps, enter the Master P assword and enter Programming Mode (if the unit is not [...]
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Page 25
25 MODIFY DIR: ENTER THE NAME: (CURRENT NAME) ACCESS CODE: (current CODE) Phone number (current PH#) DELETE DIR: (DIR CODE) IS DELETEd ! ERROR ON DELETE DELETE ALL? 1 3 ARE YOU SURe? 5 ALTERNATE PROGRAMMING METHOD FUNCTION CODE LOCAL PRO G RAMMIN G TELEPHONE PR O G RAMMIN G 02 MODIFY AN EXISTING TENANT DIRECT OR Y ENTR Y Choose a tenant’ s Direct[...]
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Page 26
26 OPEN:00 HOURS DIR DIGITS: 3 # SUB-UNITS(2-4) SYSTEM # (1 -4) 1 ALTERNATE PROGRAMMING METHOD NO TE: AFTER SETTIN G UP A MUL TI-UNIT INST ALLA TION WITH FUNCTIONS 07 & 08, WRITE IN THE UNIT LOCA TIONS B ELOW AND ON P A G E 6 IN THE F A CILITY MANA G ER’S G UIDE TO INDICA TE TO THE F A CILITY MANA G ER THE UNIT NUM B ERS ASSI G NED AND THEIR [...]
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Page 27
27 (BLANK DISPLAY) UNITS: ARE YOU SURE ? 5 ACCESS CODE: ACCESS CODE: ACCESS CODE: ACCESS CODE: ALTERNATE PROGRAMMING METHOD FUNCTION CODE LOCAL PRO G RAMMIN G TELEPHONE PR O G RAMMIN G 10 WELCOME DISPLA Y TEXT The AE-100 display will sho w a visitor a welcome message alternating with instr uctions on how to fi nd and call a resident. The welcome m[...]
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Page 28
28 UNITS: ARE YOU SURE ? 5 (ERROR MESSAGE) Low Battery NO AC COMMUNICATION ERROR UNIT # CLEAR ERROR LOG? YES ENTER 5 UNITS RESPONDING LANGUAGE: 1 -4 ALTERNATE PROGRAMMING METHOD FUNCTION CODE LOCAL PRO G RAMMIN G TELEPHONE PR O G RAMMIN G 34 COPY ALL MASTER MEMOR Y TO SUB-UNITS T o synchronize programming in multi-unit installations , all system da[...]
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Page 29
29 MODEL AE-1 00 VER X.X 1 TO CONFIRM: TALK TIME: 060 ALTERNATE PROGRAMMING METHOD OPEN TIME: 4 LOCK-OUT COUNT:3 FUNCTION CODE LOCAL PRO G RAMMIN G TELEPHONE PR O G RAMMIN G 46 DISPLA Y SYSTEM INFORMA TION The Model number and fi rmware version installed in the AE-100 can be display ed. Step 1 Enter Function Code 46, then press #. Step 2 The displ[...]
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Page 30
30 AUTO-ANSWER=1 : ENA=1 DISA=0: BEEP ON=1 OFF=0 UNLOCK BEEP(1 ,0) ALTERNATE PROGRAMMING METHOD FUNCTION CODE LOCAL PRO G RAMMIN G TELEPHONE PR O G RAMMIN G 74 A UTOMA TIC TELEPHONE ANSWER The factory setting will allow the system to detect a ring signal on the telephone line and answer the call. NO TE: The automatic ans wer feature can be turned o[...]
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Page 31
31 ENTER FUNCTION: T E N A N T C A L L B K = 0 ALTERNATE PROGRAMMING METHOD FUNCTION CODE LOCAL PRO G RAMMIN G TELEPHONE PR O G RAMMIN G 91 EXIT PROGRAMMING MODE Entering this command number will cause the unit to exit programming mode and return to normal operation. Step 1 T o exit prog ramming mode, enter Function Code 91, then press #. NO TE: Th[...]
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Page 32
32 DI G ITAL S PEECH VOLUME ADJU S TMENT S PEAKE R PHONE VOLUME ADJU S TMENT DI S PLAY CONT R A S T ADJU S TMENT AE-100 CI R CUIT BOA R D MO R E LE SS AE-100 CI R CUIT BOA R D POWE R PHONE S TATU S R ELAY B ATTE R Y R E S ET B UTTON Sys tem A d jus tments The factory settings are suffi cient for most installations . The system can be adjusted to c[...]
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Page 33
33 P R E SS S TA R FI RS T TO CLEA R THE KEYPAD (OPTIONAL), THEN KEY IN A DI R ECTO R Y ENT R Y CODE O R S TAND-ALONE ENT R Y CODE UP TO 8 S ECOND S A R E ALLOWED B ETWEEN EACH KEY S T R OKE UP TO 40 S ECOND S A R E ALLOWED TO KEY IN THE ENTI R E ENT R Y CODE ALL FOU R DI G IT S MU S T B E ENTE R ED, INCLUDIN G LEADIN G ZE R O S IF A MI S TAKE I S [...]
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Page 34
34 9-3/4" 11-3/4" 3-1/2" Model CCM-1 Color CCTV Camera (P/N A CP00904) Model TR-100 T rim Ring (P/N ACP00941) Model GNC-1 Curb-mount Gooseneck (P/N A CP00906) Model GNB-1 Burial-mount Gooseneck (P/N A CP00907) Specifi cations MECHANICAL Case dimensions: 9- 3 /4” W x 11- 3 /4” H x 3 -1/2” D ELECTRICAL Input P ower: 16 V AC from[...]
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Page 35
35 T r oubleshooting System completely dead 1. No power from transf or mer . Check voltage at AE-100 transf or mer terminals. 2. V erify that ter minal bloc ks are fi rmly plugged into circuit board. Buzz on speaker 1. Check f or 16 volt A C power shorted to wiring conduit. 2. Check f or telephone line shor ted to ground. 3 . V erify that telephon[...]
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Copyright © 2008 Linear LLC 225787 C[...]