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Linear RA-2400 manual

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Table of contents for the manual

  • Page 1

    Black 0001 Black 0001 RA-2400 REMOTE ACCESS SOFTWARE PROGRAM REFERENCE GUIDE Reference Manual for Programming the PERS-2400 Personal Emergency Reporting System WRITER’S NOTE: This publication could contain tec hnical inaccuracies or typographical errors. Changes are periodically made to the information herein; these changes will be incorporated i[...]

  • Page 2

    Black 0002 Black 0002 TABLE OF CONTENTS 1. GETTING STARTED 1.1 SOFTWARE DESCRIPTION . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 1.2 SYSTEM REQUIREMENTS . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 1.3 PROGRAMMING OUTLINE . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 1.4 PROGRAM INSTALLATION . . . . . . . . . . . . .[...]

  • Page 3

    Black 0003 Black 0003 1.1 SOFTWARE DESCRIPTION What is the RA-2400 Remote Access Software Program? The RA-2400 Remote Access software is a communications program designed to work with Linear’s PERS-2400 Pers onal Emergency Reporting System. The software runs on an IBM PC or compatible computer and connects to the console through the standard tele[...]

  • Page 4

    Black 0004 Black 0004 1.2 SYSTEM REQUIREMENTS Minimum System Requirements:  IBM compatible 486 personal computer with 8 Mb RAM  Windows 95/98/NT/ME/XP/2000 operating systems  VGA monitor  Name brand modem that is capable of 300 baud (BELL 103 compatible)  Hard disk drive with 10 Mb available space for the software plus 18K available [...]

  • Page 5

    Black 0005 Black 0005 1.3 PROGRAMMING OUTLINE Use the following programming outline to guide you through the steps required to set up the RA-2400 software and program a PERS-2400 Console. Many of the programming options available in the RA-2400 program can be left in their default settings, and do not need to be changed for most installations. 1. S[...]

  • Page 6

    Black 0006 Black 0006 1.4 PROGRAM INSTALLATION The RA-2400 Remote Access Program is supplied on a CD-rom. The installation program will create a dire ctory on your hard disk drive. Be sure that you have at least 10 megabytes free on the hard disk for the program and any Account Prof ile files that you create. To Install the Remote Access Program: ![...]

  • Page 7

    Black 0007 Black 0007 1.5 TESTING THE MODEM Before you run the Remote Access Program, be sure that the computer is running correctly and that the modem is installed and working properly. To Test the Modem: Windows Control Panel can be used to test the modem and determine what COM port it is connected to. ! Press START, SETTINGS, CO NTROL PANEL. Dou[...]

  • Page 8

    Black 0008 Black 0008 2. OVERVIEW 2.1 STARTING THE PROGRAM . . . . . . . . . . . . . . . . . . 7 2.2 NEW WINDOW . . . . . . . . . . . . . . . . . . . . . . . . . 7 2.3 MENU BAR . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 2.4 ACCOUNT PROFILE WINDOW OVERVIEW . . . . . . . . . . 10  NOTE: Experienced computer or PC users should find tha[...]

  • Page 9

    Black 0009 Black 0009 2.1 STARTING THE PROGRAM To Run the Program: ! Press START, point to PROGRAMS, RA2400 and click on RA2400. 2.2 NEW WINDOW PURPOSE: To select an Account Profile templa te fo r the ty pe of u nit be ing programmed. USER RESPONSE: ! Select PERS-2400A V2.0 ! Press OK. The RA-2400 program window will appear with a starter template [...]

  • Page 10

    Black 0010 Black 0010 2.3 MENU BAR PURPOSE: To provide access to each of the programs sub-menus. The sub-menus that can be a ccessed from this menu are: File NEW To select an Account Profile template for the type of unit being programmed. OPEN Loads a saved Account Profile into the RA-2400 workspace. Multiple Account Profiles can be open at the sam[...]

  • Page 11

    Black 0011 Black 0011 2.3 MENU BAR (CONTINUED) VIEW TOOLBAR When checked, the toolbar is disp layed. NOTE: The toolbar can be turned into a re-sizable floating t oolbar window by dragging it out of its docked location at the top of the workspace. The toolbar accesses many of the popular menu items. Ho ver the mouse pointer over the toolbar button t[...]

  • Page 12

    Black 0012 Black 0012 2.4 ACCOUNT PROFILE WINDOW OVERVIEW PURPOSE: To enter data and make changes to an Account Profile and customize it for a specific installation. MENU TREE Used for selecting the various data entry fie lds in the Account Profile. Clicking on the plus (+) symbols expands the branches of the menu tree. Clicking on the minus (-) sy[...]

  • Page 13

    Black 0013 Black 0013 3. COMMUNICATIONS SETUP 3.1 COM PORT . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 3.2 SPEAKER . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 3.3 CONNECTION OPTIONS . . . . . . . . . . . . . . . . . . . . 13 3.4 MODEM INITIALIZATION STRING . . . . . . . . . . . . . . . 14 PURPOSE: The communications setu[...]

  • Page 14

    Black 0014 Black 0014 3.1 COM PORT PURPOSE: To select which communications (COM) port the modem is connected to. USER RESPONSE: ! Click on the COM port number (1, 2, 3, or 4) that the modem is connected to.  NOTE: See the TESTING THE MODEM Section (1.5) of this manual for determining the proper COM port number. 3.2 SPEAKER PURPOSE: To set how th[...]

  • Page 15

    Black 0015 Black 0015 3.3 CONNECTION OPTIONS PURPOSE: To choose how the modem will c onnect to the PERS-2400 Console. Remote Dialing dials a telephone number with the method chosen (tone or pulse) to connect with the C onsole over a standard telephone line. Local Cable Connection does not dial a telephone number, but communicates with the Console w[...]

  • Page 16

    Black 0016 Black 0016 3.4 MODEM INITIALIZATION STRING PURPOSE: Used to choose whether the default or a custom initialization “string” is sent to configure the modem ( a “string” is a series of characters that are commands for the modem ). Modem’s use initialization strings to setup their speed, data type, and other options. The RA-2400 se[...]

  • Page 17

    Black 0017 Black 0017 4. CREATING A CUSTOM ACCOUNT PROFILE 4.1 NEW WINDOW . . . . . . . . . . . . . . . . . . . . . . . . . 16 4.2 CUSTOMER INFORMATION . . . . . . . . . . . . . . . . . . 17 4.3 CONSOLE ALARMS . . . . . . . . . . . . . . . . . . . . . . 18 4.4 CONSOLE AUDIO . . . . . . . . . . . . . . . . . . . . . . . . 19 4.5 SENSORS . . . . . . [...]

  • Page 18

    Black 0018 Black 0018 4.1 NEW WINDOW PURPOSE: To select an Account Profile templa te fo r the ty pe of u nit be ing programmed. USER RESPONSE: NEW ! Click on NEW icon on toolbar or se lect NEW from the FILE menu. ! Select PERS-2400A V2.0 ! Click OK. The new Account P rofile will appear as a starter template called PERS-2400A V2.0-1 (or -2, -3, etc.[...]

  • Page 19

    Black 0019 Black 0019 4.2 CUSTOMER INFORMATION PURPOSE: For entering customer information specific to the installation for the Account Profile. USER RESPONSE: CUSTOMER  NOTE: All fields are optional and do not have to be filled in. This information is not sent to the Console. ! Enter a Customer ID for the installation. ! Enter the customers name[...]

  • Page 20

    Black 0020 Black 0020 4.3 CONSOLE ALARMS PURPOSE: For setting the way the emergency and fire sirens work. Also sets the activity timer period and the option for vocal annunciation of low batteries and sensor status. USER RESPONSE: ALARMS ! Select SILENT to disable the Emergency siren or select SIREN FOR SET TIME for a timed siren after activation. [...]

  • Page 21

    Black 0021 Black 0021 4.4 CONSOLE AUDIO PURPOSE: To select how the Voice Board operates. NOTE: The Model VB-4 Voice Board must be installed to use these options. Audio modes for monitoring with the Console’s built-in microphone and communicating through the speaker to the customer are selectable. The human voice prompts from the Voice Board are s[...]

  • Page 22

    Black 0022 Black 0022 4.5 SENSORS PURPOSE: To display and edit sensors installed in the Console’s memory. Up to 16 sensors may be installed, each with its own type, restore and supervision options. The status of the sensor selected is also displayed.  NOTE: To display and edit sensors installed in the Console, the sensor data must first be rec[...]

  • Page 23

    Black 0023 Black 0023 4.5 SENSORS (CONTINUED) SENSOR OPTIONS SENSOR STATUS DELAYED ALARM SETTING ! Click on the sensor in the menu tree to view it. ! View or edit the DELAYED ALARM SETTING. The delayed alarm settings are: DISABLED An alarm transmissio n rec eived on spe cifi ed zones will not be delayed. 15 MINUTE DELAY An alarm transmissio n rec e[...]

  • Page 24

    Black 0024 Black 0024 4.6 COMMUNICATOR MAIN PURPOSE: For configuring the Console’s communicator format, dialing method, remote access password, dialing delay, and auto answer options. USER RESPONSE: COMMUNICATOR MAIN ! Check the ON box to enable the communicator in the Console.  NOTE: You may want to turn the communicator off while testing the[...]

  • Page 25

    Black 0025 Black 0025 4.7 COMMUNICATOR ROUTING AND NUMBERS PURPOSE: For configuring the Console’s communicator account number, trouble report routing, and telephone numbers. USER RESPONSE: ACCOUNT NUMBERS ! Enter a four digit account number for the communicator format used. TROUBLE REPORT ROUTING ! Select TROUBLE REPORTS TO PRIMARY AND SECONDARY [...]

  • Page 26

    Black 0026 Black 0026 4.8 COMMUNICATOR ENABLED REPORTS PURPOSE: For configuring the Console’s communicator status reporting options. USER RESPONSE: ENABLED REPORTS ! Check the ALL TROUBLE REPORTING box to have the Console’s communicator send all status reports to the central station. These include the Console low battery, s ensor supervisory, s[...]

  • Page 27

    Black 0027 Black 0027 4.9 COMMUNICATOR 4 BY 2 FORMAT  NOTE: Section 4.9 pertains to the 4 by 2 communicator format only. PURPOSE: For configuring how the 4 by 2 format will report to the central station. General reporting or Point-to-Point reporting methods are available for the 4 by 2 format. GENERAL REPORTING General reporting can send three r[...]

  • Page 28

    Black 0028 Black 0028 4.9.1 4 BY 2 POINT-TO-POINT ALARM CODES PURPOSE: To view and edit the 16 sens or/zone alarm report codes.  NOTE: 4 by 2 Poi nt-to-P oint Re porting must be selected (see Section 4.9) for these codes to report. USER RESPONSE: ZONE CODES ! Enter a new two-digit alarm code for any sensor/zone that needs to be changed.  NOTE[...]

  • Page 29

    Black 0029 Black 0029 4.9.2 4 BY 2 POINT-TO-POINT TROUBLE CODES PURPOSE: To view and edit the 16 sens or/zone trouble report codes.  NOTE: 4 by 2 Poi nt-to-P oint Re porting must be selected (see Section 4.9) for these codes to report. USER RESPONSE: ZONE CODES ! Enter a new two-digit trouble c ode for any sensor/zone that needs to be changed. ?[...]

  • Page 30

    Black 0030 Black 0030 4.9.3 CONSOLE REPORT CODES PURPOSE: To view and edit the eight Console report codes. Thes e codes are sent for Console events such as the Console emergency button, inactivity alarm, Console low battery and battery restore, no AC and AC restoral. Activity On & Off reports occur when t he Console’s activity timer is turned[...]

  • Page 31

    Black 0031 Black 0031 4.9.4 4 BY 2 GENERAL ALARM CODES PURPOSE: To view and edit the two general alarm codes and the general trouble code.  NOTE: 4 by 2 General Reporting must be selected (see Section 4.9) for these codes to report. USER RESPONSE: 4 BY 2 GENERAL ALARM CODES ! Enter a new one or two-digit r eport code for any general alarm code t[...]

  • Page 32

    Black 0032 Black 0032 4.10 ADEMCO CONTACT-ID REPORT CODES The Ademco Contact-ID reporting codes are pre-defined and cannot be changed. These reporting codes are pr ovided as reference. The Ademco Contact-ID extended report codes i ndicate the sensor number that triggered the event. Console event s report with a “000” extended code.  NOTE: Ad[...]

  • Page 33

    Black 0033 Black 0033 5. SENDING AND RECEIVING CONSOLE DATA 5.1 ACCESSING THE SEND/RECEIVE WINDOW . . . . . . . . . 32 5.2 CHOOSING AN ACCOUNT PROFILE . . . . . . . . . . . . . 33 5.3 CONNECTING TO A CONSOLE . . . . . . . . . . . . . . . . 34 5.4 SENDING AND RECEIVING DATA . . . . . . . . . . . . . . . 36 5.5 CLOSING RA-2400 . . . . . . . . . . . .[...]

  • Page 34

    Black 0034 Black 0034 5.1 ACCESSING THE SEND/RECEIVE WINDOW PURPOSE: For entering data required to connect to a PERS-2400 Console and to control the connection. Monitors the status of th e communi cation between the RA-2400 and the PERS-2400. Allows setting the Activity Timer in the Console to ON or OFF. USER RESPONSE: ! An Account Profile file mus[...]

  • Page 35

    Black 0035 Black 0035 5.2 CHOOSING AN ACCOUNT PROFILE PURPOSE: For selecting which Account Profile open in the workspace will be used when connecting to a Console. The Account Profile selected automatically fills in the Consol e’s Phone Number and Password Fields using information already entered in the profile (see Section 2.4). USER RESPONSE: C[...]

  • Page 36

    Black 0036 Black 0036 5.3 CONNECTING TO A CONSOLE PURPOSE: Causes the RA-2400 to c onnect to the PERS-2400 Console. The RA-2400 will try to connect to the Cons ole either locally or remotely, depending on the Communications Setup (see Section 3.3).  NOTE: The Communications Setup can be reviewed by pressing the COMM SETUP... button in the Send/R[...]

  • Page 37

    Black 0037 Black 0037 5.3 CONNECTING TO A CONSOLE (CONTINUED) CONNECTING LOCALLY ! Verify that the modem’s LINE ja ck is connected to the Console’s LINE jack with a double-ended modular telephone cable. ! Verify that the Console is in TEST MODE (press the test button to set the Console into Test Mode). ! Click the CONNECT button. The Communicat[...]

  • Page 38

    Black 0038 Black 0038 5.4 SENDING AND RECEIVING DATA PURPOSE: For transferring data between an Account Profile and a PERS-2400 Console. Also used to monitor Console power and control Activity Timer status.  CAUTION: Receiving the data from the Console will overwrite the data in the Account Profile. If y ou have made changes to the Account Profil[...]

  • Page 39

    Black 0039 Black 0039 5.4 SENDING AND RECEIVING DATA (CONTINUED) RECEIVING ! Click the RECEIVE DATA FROM CONSOLE button. The Communications Status area will indicate the progress and show if the data was received from the Console successfully.  CAUTION: Receiving the data from the Console will overwrite the data in the Account Profile. SPECIAL N[...]

  • Page 40

    Black 0040 Black 0040 5.5 CLOSING RA-2400 PURPOSE: To save the active Account Pr ofile(s) and quit the RA-2400 program. USER RESPONSE: ! From the FILE menu, choose EXIT. ! To save while exiting In the “SAVE CHANGES?” window click YES. If the active Account Profile is the default template, select a location and new name for the .P20 file and cli[...]