Linksys SPA921 manual

Model Nos. SP A IP Phone SP A921, SP A922, SP A941, SP A9 42 User Guide Voi ce[...]

SP A IP Phone Copyright and T rademarks Speci fications are s ubject to c hange without no tice . Links ys is a reg ister ed trad emark or trademar k of Cisco Systems, Inc . and/or its affiliate s in the U. S . and cert ain other countrie s. Copyright © 2006 Cisco Systems, Inc . All right s reserved . Other bra nds and p rodu ct na mes a re tr ade[...]

SP A IP Phone Chapter 1: Intr oduction 1 Welcome 1 IP Telephony System Over view 2 Chapter 2: Installing 3 Assembling the Phone and Connecting to the Netw ork 3 Mounting the Phone to the Wal l 4 Turning on the Phon e 5 Chapter 3: Using Your Phone 6 Using the Handset, Speak erphone or He adset 6 Using the Handset 6 Using the Speaker 6 Using the Head[...]

SP A IP Phone 3. Call History (Setup button, 3) 16 4. Ring Tone (Setup button, 4) 16 5. Preferences (Setup button, 5) 16 6. Call Forward (Setup button, 6) 17 7. Time/Date (Setup button, 7) 18 8. Voice Mail (Setup button, 8) 19 9. Network 19 10. Product Info 19 11. Status 19 12. Reboot 19 13. Restart 19 14. Factory Reset 20 15. Phone Password (Setup[...]

1 Chapter 1: Introd uction Welcom e SP A IP Phone Chapter 1: Introduction W elcome Linksys SP A921, SPA922, SP A941 and SP A 942 are full-featur e d VoIP (Voice ov er Intern et Protocol) phone s that pro vide v oice c ommun icati on over an IP net wor k. Th e phone s hav e traditio nal featur es, such a s call forwar ding , redialing, speed dialing[...]

2 Chapter 1: Introd uction IP Telephony System Overview SP A IP Phone IP T elep hony System Overview While your p hon e has t rad ition al feat ur es, it uses t he V oice over Inte rnet Pr otoc ol (V oIP ) for c ommuni cations wi th other phones. Y our phone is based u pon industry standard VoIP and will work with Session Initiation Protoco l (SIP)[...]

3 2: Installing Assembling the Phone and Connecting to the Netw ork SP A IP Phone Chapter 2: Installing NO TE: Before you can install the phone , y our system administrator must prepare the net work. If a technician is not installing your phone , verify with your Sy stem Administrator that the network is ready for the phone , read the safety noti c[...]

4 2: Installing Attaching the Desk Stand SP A IP Phone Attaching the Desk St and 1 Comple te the assembl y instruct ions ( page 2) . 2 Line up the tabs on the desk stand with the slots on the back of the phone . 3 Slide the bo ttom tabs into the slots 4 Lig htly pres s dow n on t he to p of the de sk stan d. I t sho uld easily slide into the top s [...]

5 2: Installing Turni ng on t he Phone SP A IP Phone IP Phone SP A942 T urni ng on the Phon e This section assumes that the correct connecti ons have been made . Plug in th e AC p ower adapter t o an electr ical outl et. Use on ly th e adap ter t hat came wi th the ph one . • The phone will execute a boot-up sequence when the power source is conn[...]

6 Chapter 3: Usi ng You r Phone Using the Handset, Speakerphone or Headset SP A IP Phone Chapter 3: Using Y our Phone The ph one ca n be use d as so on as it is operat ional (see Cha pter 2, Insta lling) . T o customi ze the p hone op tions , see Set up la ter in th is ch apt er . Using the Handset, S peakerp hone o r Headset Calls can be made or r[...]

7 Chapter 3: Usi ng You r Phone Linksys SPA921, SPA922, SPA941 a nd SPA942 Basic bu ttons SP A IP Phone Linksys SP A921, SP A922, SP A941 and SP A942 Basic buttons T able 1: Basic Feature Bu ttons Feature Description Navigation but ton Allows you to navig ate (left, ri ght, up, down) through the sof t button features. Dia l pad Use to enter numbers[...]

8 Chapter 3: Usi ng You r Phone Basic Soft b utton features SP A IP Phone Basic Sof t button f eatures The soft buttons below the LCD s creen allow you to easily select phone functi ons. For basic soft button feat ure defi nitions, see th e ta ble be low . Other butto n s ar e explai ned i n the S etup sect ion of this cha pter . T able 2: Soft but[...]

9 Chapter 3: Usi ng You r Phone Making Telepho ne Calls SP A IP Phone Making T el ephone C alls NOTE: Y ou may need to dial a n access code to reach a n outside line . T alk to your Phone Administrator about your compan y’ s spec ific d ialing ru les/ plan. Using a T eleph one Numb er Y ou can place a call by: • Lifting the handset and dialing [...]

10 Chapter 3: Usi ng You r Phone Receiving Calls SP A IP Phone Receiving Call s Multip le Calls o n a Sin gle Line (SP A921 and SP A922) Multiple calls can be received on a single line. T o acces s more than one si mult aneou s call , use the hol d and/or c onfer ence featur es. Multip le Calls o n a Mul tiple Lin es (SP A 941 and SP A9 42) Calls w[...]

11 Chapter 3: Usi ng You r Phone Three Way Conference Cal ls SP A IP Phone Resum e the 1 st call by pressing the line button associated with the 1 st call. If the 2 nd call is s till i n progres s it will aut omatical ly go i nto a “hol d” st ate when the 1 st call g oes ac tive . Three W ay Conference Calls T o initiate a co nference call, pre[...]

12 Chapter 3: Usi ng You r Phone Ending a Call SP A IP Phone Y ou will be disconnected from the call. If you hang up before the second call is ringing, the blind transfer will fai l and the first person will be disconnected. NOTE: For SP A941 and SP A942, if you misdial when calling the second number , press the line button a gain and you will rece[...]

13 Chapter 3: Usi ng You r Phone Setup SP A IP Phone Setup Customize the phone ysing the Set up options, at any time . Acce ss this menu by pressing the Setup button on the pho ne . The tab le be lo w des cribe s all o f the pos sible soft butt on featur es. No t all cho ices are a v aila ble f or every setup opti on. T able 3: Soft butt on featur [...]

14 Chapter 3: Usi ng You r Phone 1. Dire c tory ( S etup bu tton , 1) SP A IP Phone 1. Directory (Setup button, 1) T o v iew your phone’ s directory options , press the Setup button, then 1, the n the soft button under select . • Using the navigation button, move up or down to highlight a New Entry , Corporate Director y (if available) or Pers [...]

15 Chapter 3: Usi ng You r Phone 2. Speed Dial (Setup button, 2) SP A IP Phone Using a Personal Director y (Setup button, 1,3) If you entered at least one name in New Entr y , y ou have a personal director y . T o vie w the director y , p ress the Setup butto n, then 1. Entries will be listed next to number 3. Use the navigation butto n to highligh[...]

16 Chapter 3: Usi ng You r Phone 3. Call History (Setup button, 3) SP A IP Phone 3. Call History (S etup butt on, 3) Y ou can view lists of recently received (up to 60) incoming calls in Call Hi story . Choose from Redial List, Answered Calls or Misse d Calls. T o view the pho ne’ s Call His tory lists, press the Se tup button, then 3. T o review[...]

17 Chapter 3: Usi ng You r Phone 6. Call Forward (Setup button, 6) SP A IP Phone Choose yes or no ( y/n) . After mak ing your choice, press ok . 4 Se cure Ca ll - The act ive call is encrypte d so t hat o thers c anno t eav esdrop. Before tryin g to e nable , ask y our service pro vider if Sec ur e Call i s avai lable , as the ph one mu st ha ve a [...]

18 Chapter 3: Usi ng You r Phone 7. Time/Date (Setup button, 7) SP A IP Phone Select edit and then ente r a number to forward calls to when your phone is bus y . Choose your voice mail box, another extension or an outside phone. If an outside line , be sure to enter 10 digits (1+area code + seven digit number). Press ok to confirm. T o stop forward[...]

19 Chapter 3: Usi ng You r Phone 8. Voice M ail (Setup b utton, 8) SP A IP Phone Press the soft button under save to confirm y our choice . Y ou can set j ust o ne of th ese c hoices, if neces sary . 8. Voice Ma il (Setup butt on, 8) V oice ma il service must be a vailable on your net wor k, to use thi s feature . T o access your voice mail box, pr[...]

20 Chapter 3: Usi ng You r Phone 14. Factory Reset SP A IP Phone 14. Factory Reset This setting is to configure and troublesho ot the network. Y ou should not change this sett ings unless directed to by your Administrator as this can negatively a ffect your phone’ s function. IMPORT ANT : If you choo se fact ory reset, y ou will retu rn t he phon[...]

21 Appendix A: Regula tory Informati o n SP A I P Phone Appendix A: Regulator y Information FCC ST A TEMENT This pr oduct has bee n tested an d com plies with t he specific ation s fo r a Cla ss B di gital devic e , pursu ant to P art 15 of the FCC Rule s. These l imits a re design ed to pr ov ide r easo nable protec tion again st h armful interf e[...]

22 Appendix A: Regula tory Informati o n SP A I P Phone INDUST RY CANADA The u se of t his d evi ce in a sy stem o p er atin g eit her parti ally or co mplet ely outdoo rs may req uire the user to o btai n a li cense for the system according t o the Canadian regulations. This device complies with Industr y Canada ICES-003 a nd RSS210 rules. IC Stat[...]

23 Appendix A: Regula tory Informati o n SP A I P Phone Caution: This equipme nt is intended to be used in all EU and EFT A countr ies. Outdoor use may be restricted to cert ain freq uenci es and/or ma y require a license for ope ration. C ontact loca l Authority for procedu re t o follow . Note: Combinations of power le vels and antennas resulting[...]

24 Appendix A: Regula tory Informati o n SP A I P Phone This equ ipme n t co mplie s with Part 68 of the FCC R ules. A lab el is attac hed to the eq uipm ent th at cont ains, amon g other informa tion, its FCC registration number and ringer equi valence number . I f requested, this infor mation must be provided to the telephone company . This equip[...]

25 Appendix B: Contac t Inf ormation SP A I P Phone Appendix B: Contact Information Need to contact Linksys? Visit us online fo r information on the l atest products and updates to your existing products at: http://www .linksys.com or ftp.linksys.com Can't find infor mation about a product you want to buy on th e web? Do you w ant to kno w mor[...]