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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Miele W 916, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Miele W 916 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Miele W 916. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Miele W 916 should contain:
- informations concerning technical data of Miele W 916
- name of the manufacturer and a year of construction of the Miele W 916 item
- rules of operation, control and maintenance of the Miele W 916 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Miele W 916 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Miele W 916, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Miele service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Miele W 916.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Miele W 916 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
Operating instr uctions f or w ashing machine W 916 It is esse ntial to r ead these o pera- ting instructions before installing or Q using the machine to avoid the risk of accident, or d amage to the machine. M.-Nr . 04616330[...]
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Page 2
Contents page Guide to the machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 W arning and Safety instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Preparation f or use Help to p rotect o ur envir onment . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]
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Page 3
Guide to the machine 1 Electric supply cable 2 Inlet hose with "W aterproof" system 3 Flexible drain hos e (with detac hable swivel elbow) 4 Detergent dispenser drawer 5 Facia panel with controls 6 Drum door 7 Panel for access to fluff filter , drain pump an d emergency release 8 front: two height -adjustable leg-levellers rear: automatic[...]
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Page 4
Guide to the machine b “Delay start“ button c Time display “h mins” d “Door” pushbutto n opens t he drum door e “I-ON/0-O FF” switches the machine on/off or interrupts the programme Detergent dispenser dra wer Compartment i - Pre-wash Compartment j - Main wash Compartment p (wit h lid) - Conditioner f Pushbuttons fo r additional pro[...]
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Page 5
W ar ning and Saf ety Instr uctions Read the operating ins tructions be - fore u sing this machine for the first time. They contain impo rtant infor- mation about the saf ety , use and maintenance of the machine. This will avoid the risk of accidents and damage to the machin e. Keep these o perating instructions in a safe place and ens ure that new[...]
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Page 6
W ar ning and Saf ety Instr uctions The Miele "W aterproof system" pro- tects fr om water damage whe n: – The machine is correctly plumbed in. If a fault has been identified, the ma- chine must be examined by a co mpe- tent pe rson befo re furthe r use. Faulty components must only be exchanged fo r Miele original s pare parts. Only when[...]
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Page 7
W ar ning and saf ety instr uctions If the co rrect amo unt of detergen t is dispe nsed, th e machine sh ould not need to be descale d. If, however , you do w ish to des cale the machine only use proprietar y non-corrosive de- scaling agents a nd strictly observe th e instructio ns. Cons ult the Miel e Cus- tomer Service Depa rtment. T extiles w hi[...]
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Page 8
Help to protect our en vironment Disposal of the packing material The trans port an d protective packing is mostly manufactured fr om th e following re cycled or re -useable mate rials: – corrugated paper/ca rd – polystyr ene - CFC- free – untr eated surplus wood – chipboard, contains no phenolic res in s – polyethylene foil (PE) – pack[...]
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Page 9
W ashing en vironmentally and economically Caring for the environment means sav- ing water , energy and detergent wh en washing but witho ut compromising on re sults. The key to a good w ash result is finding the best combination of amount of detergent, tempera ture, leng th of pro- gramme and the machine’ s technology . If necessary , some progr[...]
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Page 10
Ho w to wash correctly The headings n umbered ( 1 , 2 , 3 ,... ) show the operating sequence and ca n be used as a brief guide. Before washing 1 Prepare the wash load Empty all pockets. Foreign objects (e.g. nails, coins, paper clips etc) can cause dama ge to textiles an d components in the machine. Sort the washing Most garmen ts have a textile ca[...]
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Page 11
Ho w to wash correctly Curtains: Remove lead weights and strips or place in a laundry bag. Any loose wiring in bras etc.,sho uld be removed or swen in. Woollens and knitte d garments: T ur n inside o ut, if the manufact urer rec- ommends it. 3 Close the drum door Make sur e that ther e is no obstruction between the drum door and seal. 4 Open the st[...]
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Page 12
Changing the progr amme sequence Stopping a pr ogramme T ur n the programme selector to “Fin- ish/Star t”. Interrupting a programme Press t he “I-ON/0-OFF” buttto n. T o c ontinue the programme, swit ch the machine back on. Changing an incorrectly selected pr o- gramme: T ur n the programme selector to “Fin- ish/Star t”. A new programme[...]
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Page 13
Adding or removing w ashing after progr amme star t W ashing can be added o r removed after the programme has already start ed, when usin g the following pro- grammes: – COTTONS – MINIMUM IRON – QUICK WASH 40°C Press the “Door” button in and hold it until the door springs open. Add or re move items. Press the “Short wash” button if i[...]
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Page 14
Adding detergent All moder n detergents produced for automatic washing ma chines are suit- able, includin g liquid, compact (con- centrated) and special application detergents. Use dispensing aids, e.g. balls, if these are supplied with the detergent. Woollens and knitwear con- taining wool mixtures should be washed using a detergent s pecifically [...]
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Page 15
F abr ic conditioners/starch f or mulations Fabric conditioner s/T exturiser s Fabric con ditioners m ake gar ments soft an d fluffy to handle and help pre- vent static cling when tumble dr ying. Dispense a ccording to the manu fac- tur er’ s instructi ons. T exturisers ar e syntheti c starch f or mula- tions an d give body to items e.g. shir ts,[...]
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Page 16
Progr amme selection Programme Fabric T emperature range CO TT ONS 9876 Cottons and linen fabrics eg bedlinen, table linen, towelling, jeans, T -shir ts and nappies. 95°C to 30°C MINIMUM IR ON 4321 (60°C) white nylon white polyester fabrics, (50°C) coloured nylon, polyester , cotton and viscose fabrics with special finishes, acrylic cotton fabr[...]
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Page 17
Progr amme selection max. load Additional options Notes 5 kg – Soak – Pre-wash – W ater plus – Short wash with heavily soiled items select “Soak” or “Pre-wash” 2.5 kg – Soak – Pre-wash – W ater plus – Short wash with heavily soiled items select “Soak” or “Pre-wash” For lightly soiled items select “Short wash” 1 k[...]
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Page 18
Progr amme sequence CO TT ONS MINIMUM IR ON DELICA TES Soak optional optional optional Pre-wash optional optional optional Main wash XXX T op-up rinse from 75°C – – Graduated rinsing – from 50°C from 50°C No. of rinses – normal 3 or 4 1) 33 –Part load 2 3 3 –Short wash 2 2 3 Rinse and interim spin (rpm) max. 1000 max. 500 – Final s[...]
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Page 19
Progr amme sequence QUICK W ASH 40°C WOOL Starch Spin SEP ARA TE RINSE ––––– –– X –– XX ––– ––––– ––––– 23– –2 23– – – ––––– max. 500 – – – – max. 1600 max. 900 max. 1600 max. 1600 max. 900 max. 30 mins – max. 30 mins max. 30 mins – optional optional optional – optional [...]
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Page 20
T e xtile care symbols Wa s h i n g Cottons 987 Minimum iron 4321 Delicates /Synthetics 21 Woollens a@ no bar nor mal (maximum) agitation e eg Cottons programme bar reduced (medium) agitation f eg Minimum iron programme + Gentle action, or Delicates programme broken much reduced (minimum) bar agitation, Woollens g programme Machine washable woollen[...]
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Page 21
Additional options Each of t he following but tons can be pressed in to give an addition al option. When the “Door” button is pushed in , all th e other buttons sp ring out agai n, and the additional options ar e can- celled. The following o ptions are additionally available for ce rtain wash progammes: “Soak” – For heavily soiled and sta[...]
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Page 22
Dela y star t/Time left indicators Delay start The star t o f a programme can be de- layed by up t o 9 hours 30 minutes. N.B.: The machine mu st be switched on a nd the indicator light “Delay start” flashing. 1 Select ti me delay . Press the “Delay start” pushbutto n until the required delay perio d shows i n the display . Each press of the[...]
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Page 23
Cleaning and care Cleaning the washing machine Clean the casing with a mild non-ab- rasive detergent o r soap and water . Wipe d r y with a so ft cloth. Clean the facia pa nel with a damp cloth and d r y with a soft c loth. The drum ca n be cleane d using a suitable proprietary stainless steel cleaner . Do not use abrasive clean ers or sol- vents. [...]
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Page 24
Cleaning and care Cleaning the fluff filter and pump Check t he fluff filter initially aft er 3 - 4 washes to ascertain how often i t is likely to require cleaning. The opener for the fluff filter panel is on the side of the detergent dispe nser drawer towar ds the r ear . Open t he panel Place a dish underneath the drai n fix- ture. T ur n the flu[...]
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Page 25
Cleaning and Care Once the fl ow of water ceases, remove the fluff filter comple tely and clean it. Remove any foreign bodies (e.g. but- tons, co ins, etc.) a nd fluf f. T ur n the im peller by hand to ch eck that it is free to rotate . Any forei gn ob- jects ca using an obst ruction s hould be removed. Clean the inside of the fluff filter hous- in[...]
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Page 26
Cleaning and care Cleaning the filter in th e water inlet (First tu r n of f the stopcock ) The was hing machin e has two inlet fil- ters to protect the inlet valves. – in the open end of the inlet ho se. – in the inlet connec tion betwee n the hose and t he machine, o nly to be cleaned by a Service enginee r . The filter in the inlet hose shou[...]
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Page 27
What to do if . . . ? Prob lem solving guide Repair work to electrical a ppliances should only be carried out by a suitably qualified person in accordance with local and national regulations. Unauth- orised repairs could be dangerous. W h a t t o d o i f , . . . C a u s e . . . R e m e d y . . . . . . The pr ogramme does not begin? There is no powe[...]
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Page 28
What to do if . . . ? Prob lem solving guide W h a t t o d o i f , . . . C a u s e . . . R e m e d y . . . . . . the "Soak/Pre- wash" or "Main wash" or "Rinses 1-2" LED is flashing? There is a fault. Start the programme again. If the LED starts flashing again call the Service Dept. . . . The "Rinse hold" LED [...]
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Page 29
What to do if . . . ? Prob lem solving guide What to do if Cause . . . Remedy . . . . . . In spite of adequate water supply the water flows slowly into the machi ne? The filter in the water inlet system is blocked. – Clean the water inlet filter . . . . Large residues of deter- gent remain in the dispenser drawer? The water supply pressure is too[...]
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Page 30
What to do if . . . ? Prob lem solving guide W h a t t o d o i f , . . . C a u s e . . . R e m e d y . . . . . . Grey greasy par t icles cling to washed laundry? Insufficient amounts of detergent were used to break down the particles of grease in heavily soiled laundry . – Either add mor e detergent, or use liqui d derter gent. – Before washing[...]
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Page 31
What to do , if . . . ? Prob lem solving guide Opening the drum door in the event of a po wer failure Switch off the washing machine. Open th e drain pu mp/fluff filter pan el and drain off any water as described in the Section on Cleaning and ca re. Pull the rin g of the door mechanism downwards, the door will open. Always ma ke sure that the drum[...]
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Page 32
After sales ser vice In the event of any faults which can not be remedied, or if the appliance is under guarantee, plea se contact : – Y ou r Miele Dealer or – Y our nearest Miele Service depar t- ment. (see back cover for the ad dress). When c ontacting the Service Depar t- ment, pleas e quote the Model and Ser- ial nos. of your appliance, bot[...]
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Page 33
Installation Installation surface Experi ence has shown that a concr ete floor is the most suitable installation sur - face for a washing machine. Co ncrete floors are far less pr one to vibration dur- ing the spin cycle than woo den floor- boar ds or a surface with "soft " prope r- ties. Please not e the follo wing points : The machine m[...]
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Page 34
Installation T urn the right-han d transit bar 90°clockw ise. Withdraw the two bars together with the support plate. Plug the two holes with the plastic caps supplied. The machin e should n ot be mov ed with- out the t ransit fitting in place. The transit fitting should be st ored in a safe place for futur e use. It must be r e-fit ted if the mach[...]
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Page 35
Installation Levelling the mac hine The machine must be perfect ly level to ensure safe and proper operation. Incorrect inst allation may increase water an d electricity consumptio n. The rear machine feet are self -levelling. If neces sary adjust t he leg levelle rs on the front feet as follows: Unscrew th e foot or feet until the ma- chine stands[...]
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Page 36
Installation Flush out any residual test water still in the machine as f o llows: Do not load the mach ine. Add a little detergen t to compar t- ment j . Switch on th e machine. Select the “COTTONS 60°C” pro- gramme. Press t he “Short wash” selector . This opera tion will flu sh out an y re sidues. W ater hardness reminder The amount of de[...]
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Page 37
Plumbing Connection to water supply Fitting The machine s hould be conne cted to a mains wa ter supply in accordance wit h standard regulations. The Ger man auth- orities do not require it to h ave a non-re- turn valve as the washing machine has been designed to comply with DVGW regulations (German Association of Gas and W ater Engineers, se e data[...]
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Page 38
The connec tion point is subject to mains wate r pressur e. T urn on the stopcock s lowly and check f or leaks. Corr ect the position of the washer and union if appropriate. The "W ate rpr oo f system" is NOT suit- able for co nnection to a hot water supply . The pr otective sleev e of the hose must not be damaged (see illust ration). The[...]
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Page 39
Plumbing Importa nt! The plas tic casing o f the wat er connec - tion cont ains an elec tric compo nent. Do not dip into li quids! 39[...]
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Page 40
Plumbing Connection to the drainage system The machine drains via a drain pump with a deliver y head of 1 metre. The hose mu st not be kinked as this re- stricts drainage. The swivel elbow at the end of the hose ca n be turned in either direc tion, or ca n be detached if requir ed with a sharp twist and pull. Drain ho se dimensions: Length . . . . [...]
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Page 41
Electrical connection This machine is s upplied ready for con- nection to an a.c. single phas e 230 - 240 V , 50 Hz su pply . The machine is supplied with a 2 m long mains cable with moulded plu g. The volt age, rated load and fu se rating are given on the data pl ate. Please ensure th at these match th e household m ains supply . All electrical wo[...]
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Page 42
Progr ammab le functions The following programmable fu nctions can be ac tivated by the user . A function stays programmed in me m- ory until it is c ancelled. A High water level Where rinse results are particularly im- portant. Effe ctive for the rinses in pr ogrammes: – COTTONS – MINIMUM IRON – QUICK WASH 40°C B Extra rinse for Cottons pr [...]
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Page 43
Progr ammab le functions T o switch on the pr ogrammable functions: N.B.: First swi tch off the machine, c lose the do or , r elease all p ushbutton switc hes and set the pr ogramme selector switch to “Finish/Star t”. Steps 2 t o 4 must be carried out within 25 Seconds : Step 1: Press in the “Soak” and “Short wash” buttons. Step 2: Pres[...]
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Page 44
Progr ammab le functions Step 4: Release the “Short wash” button. The “ON” LED will now light up and t he “Main wash” light flashes. Step 5: Select the programmable function required. Programmable function: A High water level turn programme selector to: SEP ARA TE RINSE Continue with Step 6 to acti vate 42[...]
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Page 45
Progr ammab le functions Programmable function: B Extra Rinse turn programme selector to : Drain Continue with Step 6 to acti vate Programmable function: C Pro gramme locking turn programme selector to: QUICK WASH 40°C Continue with Step 6 to activa te Programmable function: D Gentle action turn the programme selector to: DELICA TES 50°C Continue[...]
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Page 46
Progr ammab le functions T o check the pr ogrammable function Carry out Steps 1 to 5. If the LED light “Rinses 1-2” lights up, the relevant programmable f unction is activat ed. Press the “I-ON/0-OF F” button. This finish es the check of the pro gramm- able function . T o ca ncel the pr ogrammable function: Proceed as for “Switching on a [...]
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Page 47
Consumption data Normal Programmes (without a ny additional options or programmable functions) Load Consumption data COTTONS 95°C 5 kg Electri city: 1.75 KWh W ater: 61 l Time: 1 h 52 mins COTTONS 60°C * 5 kg Electricity: 1.0 0 KW h W ater: 58 l Time: 1 h 46 mins COTTONS 40°C 5 kg Electri city: 0.50 KWh W ater: 58 l Time: 1 h 36 mins MINIMUM IRO[...]
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Page 48
T echnical data Height . . . . . . . . . . . . . . . . . . . . . . . . . . Width . . . . . . . . . . . . . . . . . . . . . . . . . . Depth . . . . . . . . . . . . . . . . . . . . . . . . . . Depth with door open . . . . . . . . . . . . . Wei ght . . . . . . . . . . . . . . . . . . . . . . . . . Max. floo r load . . . . . . . . . . . . . . . . . . .[...]
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Page 52
Alteration rights r eserved/00 9 This paper consists of cellulose which has been bleached without th e use of chlorine. 1 13 6[...]