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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Mitel 5201, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Mitel 5201 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Mitel 5201. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Mitel 5201 should contain:
- informations concerning technical data of Mitel 5201
- name of the manufacturer and a year of construction of the Mitel 5201 item
- rules of operation, control and maintenance of the Mitel 5201 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Mitel 5201 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Mitel 5201, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Mitel service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Mitel 5201.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Mitel 5201 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
USER GUIDE[...]
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Page 2
SX-200 I C P - 1.0[...]
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Page 3
-i- Contents ABOUT YOUR PHONE 1 TIPS FOR YOUR COMFORT AND SAFETY 2 Don' t crad le the ha ndset! 2 Protect your heari ng 2 CUSTOMIZING YOUR PHONE 3 Ringe r Contro l 3 Handset Re ceiver Volume Control 3 MAKING AND ANSWERING CALLS 3 Make a Call 3 Answer a Call 3 Redial 3 CALL HANDLING 4 Hold 4 Trans fer 4 Confe ren ce 4 Brok er's C all 5 Cal[...]
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Page 4
-ii- USING ADVANCED FEATURES 7 Account Codes 7 Cal lba ck 7 Call Park 8 Cal l Pic ku p 8 Call Pa rk - Dest ination Phone 9 Cam pon 9 Do Not Disturb 9 Over ride 9 Paging - PA 10 Paging - Direct 10 Paging - All Set 10 Paging - Group 10 Intercom 11 Remind er 11 Reminde r - Multiple 12 Phoneb ook 12 Door O pener 13[...]
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Page 5
-1- ABOUT YOUR PHONE The M ITE L N ETWO RKS 5201 IP P HONE has five fix ed-function keys ( HOLD , MESSAG E, TR ANS/ CONF, , ) and a Message i ndicator. 1. Handset 2. Speake r 3. Volume C ontro l 4. Message W aiting Indi cator 5. Functi on Keys 6. Keypa d Teleph one status in dicators Line St atus Indicat or Mea ning Idle Off Busy On Ri nging F lash[...]
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Page 6
-2- A bout Fea ture Acce ss Codes Use of som e feat ures requi res d ialin g access codes. The codes are flexib le and may be di fferent tha n those in t his guide. Ask your Administrat or for a list of code s you sho uld use. TIPS FOR YOUR COMFORT AND S AFE TY Don't cradle the hand set! Prolonged use of t he handset can lead to neck, shoul de[...]
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Page 7
-3- CUSTOMIZING YOUR PHONE Ringer C ontrol To adjus t the Ring er Volum e wh ile th e phon e is ringin g: z Press or . To adjus t the ringer p itch: 1. Lift the handset . 2. Dial 02 . 3. Dial 33 . 4. Press or . 5. Hang up. Handset Receiver Volume Control To adju st the Hand set Recei ver Volume wh en you are usin g the handset: z Press or . MAKING [...]
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Page 8
-4- CALL HANDLING Hold To place a call on Hold: z Press HOLD . To retrieve a call from Hold: z Press HOLD . To retrieve a call that has been plac ed on Hol d at another exte nsion: 1. Lift the handset . 2. Dial 23 . 3. Di al the numb er of the ext ension t hat placed t he call on Hol d. Transfer To Transfer an active call: 1. Press TRANS/CONF . 2. [...]
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Page 9
-5- Broker's Call To cal l another par ty when you are in an established t wo-party cal l: 1. Press TRANS/CONF . 2. Di al the number . To alternate between the two parties: z Press TRANS/CONF . Call Forwar d To program and activate Call Forwar d: 1. Lift the handset . 2. Do one of the following: To redirect in ternal calls, dial 04 . T[...]
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Page 10
-6- Call Forwa rd - I'm Here To for ward calls fr om a remote ext ension to your cu rrent loc ation: 1. Lift the handset . 2. Dial 06 . 3. Di al the number of th e remo te exte nsion. 4. Hang up. To cancel C all Forward - I'm Here from the extens ion that set the remote forwarding : 1. Lift the handset . 2. Dial 07 . 3. Dial the e xtensi [...]
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Page 11
-7- USING ADVANCED FEATURES Account Codes To acce ss a trun k via Ac count Co de ent ry: 1. Lift the handset . 2. Dial 01 . 3. Dial the Ac count Code digits fo llowed by # if requi red. Whether t he # is re quired depends o n syste m progra mming. If yo u omit it an d do not hear d ial to ne shortl y afte r enteri ng the la st dig it in th e acco u[...]
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Page 12
-8- Call Park To park a call: 1. Press TRANS/CONF . 2. Dial 33 . 3. Hang up. To retrieve a parke d call from your ph one: z Lift the handset . To retr ieve a call pa rked by anothe r extension : 1. Lift the handset . 2. Dial 23 . 3. Di al the numb er of the ex tensio n that park ed the cal l. Call Pick up To answe r a call that is ring ing at anoth[...]
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Page 13
-9- Call Park - Destination Phone Call Park - Destin ation Phone allows you to park an answered call on another phone. If a parked call i s not re trieve d after a spec ified le ngth of ti me, a remin der oc curs . To park an ac tive ca ll on anot her phone: 1. Press TRANS/CONF to get dial tone. 2. Dial *62 , and th en dial the ext ensio n of the d[...]
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Page 14
-10- Paging - PA To us e Paging : 1. Lift the handset . 2. Do one of the following: To page t he default z one, di al 12 . To page a specific z one, dial 13 followed by the zone numb er (0-9). 3. Make the an nouncement. Paging - Direct To page an extension that has Whisper An nounce or Off- Hook Voice A nnoun ce enable d: 1. Lift the handse[...]
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Page 15
-11- Intercom An Interco m call is a call be tween two exten sions, which e ither pa ges or ring s the ca lled ext ension. To switc h between a ringing int ercom call to a paged i ntercom call: 1. Make a cal l. 2. Dial *48 . Reminder To set or modify a timed reminder: 1. Lift the handset . 2. Dial 32 . 3. Set a time by en tering t he hour and minut[...]
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Page 16
-12- Reminder - Multip le To set mult iple reminders (up to three ): 1. Lift the handset . 2. Dial 32 . 3. Dial # followed by the numbe r of the t imer (#1, #2, or #3). To repea t the time r dail y, dial *. 4. Set a time by en tering t he hour and minute s in 24 -hour for mat. F or examp le, ente ring 1415 sets a remi nder for 2 :15 PM. You hear di[...]
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Page 17
-13- Door Opener Door O pener a llows you to operate a thir d-par ty door opener . For example , whe n someon e requi res entry into a th ird-pa rty bui lding, a design ated extensio n (or exte nsions) r ings and o n answerin g, the ex tension user ca n dial a feature acce ss code to open the door. To us e Door Open er: z Dial *65 .[...]
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Page 18
TM , ® T rade mark of Mi tel Net works C orporatio n. © Copyright 200 3, Mi te l Netwo rks Corp or ation . All righ ts rese rved.[...]