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Mitel 5207 manual

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Table of contents for the manual

  • Page 1

    User’s Guide Mitel Networks 5207 IP Phone Michigan Technological University Department of Telecommunications Services B24 EERC Building 1400 Townsend Drive Houghton, Michigan 49931 Phone (906) 487-2000 Fax (906) 487-2300[...]

  • Page 2

    MITEL Networks 5207 IP Phone User’s Guide Rev. 012705[...]

  • Page 3

    MITEL Networks 5207 IP Phone User’s Guide i Rev. 012805 Contents ABOUT YOUR PHONE 1 Important Note for Headset Users 2 Telephone Status Indicators 2 For Users on Resilient 3300 ICP Systems 2 TIPS FOR YOUR COMFORT AND SAFETY 3 Don’t cradle the handset! 3 Protect your hearing 3 Angle the phone for easier viewing 3 CUSTOMIZING YOUR PHONE 4 Ringer [...]

  • Page 4

    MITEL Networks 5207 IP Phone User’s Guide ii Rev. 012805 CALL HANDLING 9 Hold 9 Transfer 9 Conference 10 Conference Split 10 Swap 10 Call Forward 11 Call Forward - Remote 12 Call Forward – End Chaining 12 Messaging - Advisory 13 Messaging - Callback 13 USING ADVANCED FEATURES 14 Account Codes 14 Call Park 14 Call Pickup 14 Camp-on 15 Do Not Dis[...]

  • Page 5

    MITEL Networks 5207 IP Phone User’s Guide 1 Rev. 012805 ABOUT YOUR PHONE The Mitel 5207 IP phone has ten fixed-function keys ( SUPERKEY, MESSAGE, HOLD, CANCEL, TRANS/CONF, RE DIAL, SPEAKER, MICROPHONE, ) and 14 personal keys with built-in status indicators. The personal key on the bottom right is always your Prime Li ne; the remaining personal ke[...]

  • Page 6

    MITEL Networks 5207 IP Phone User’s Guide 2 Rev. 012805 Important Note for Headset Users: Mitel Headsets with Feature Control Switch must be installed in the dedicated headset jack (the jack nearest t he front of the set). Inst allation will disable your handset microphone. Disconnecting the heads et at the jack or at the quick- disconnect plug r[...]

  • Page 7

    MITEL Networks 5207 IP Phone User’s Guide 3 Rev. 012805 TIPS FOR YOUR COMFORT AND SAFETY Don’t cradle the handset! Prolonged use of the handset can lead to neck, shoulde r, or back discomfort, especially if you cradle the handset betw een your ear and shoulder. If you use your phone a lot, you may find it more comfortable to use a headset. See [...]

  • Page 8

    MITEL Networks 5207 IP Phone User’s Guide 4 Rev. 012805 CUSTOMIZING YOUR PHONE Ringer Control T o adjust the Ringer Volume while the set is ringing:  Press To adjust the Ringer Pitch while the set is idle: 1. Press SUPERKEY 2. Press # until “Ringer Adjust?” appears 3. Press * , until “Adjust Pitch?” appears 4. Press * for Yes 5. Press [...]

  • Page 9

    MITEL Networks 5207 IP Phone User’s Guide 5 Rev. 012805 Display Contrast Control To adjust the Display Contrast while your set is idle:  Press Feature Keys Note: Telcom must program all featu re key s to buttons: To display information about a key: 1. Press SUPERKEY 2. Press a personal key 3. Press SUPERKEY Language Change To change the displa[...]

  • Page 10

    MITEL Networks 5207 IP Phone User’s Guide 6 Rev. 012805 MAKING AND ANSWERING CALLS Make a call 1. Lift the handset 2. If you want to use a Non-Prim e Line, press a Line Appearance key 3. Dial the number, -OR- Press a Speed Call key -OR- Press REDIAL Answer a call  Lift the handset -OR- Press the flashing Line appear ance key and lift the hands[...]

  • Page 11

    MITEL Networks 5207 IP Phone User’s Guide 7 Rev. 012805 Speed Call Keys You may use Speed Call Keys to make a call or to send a string of digits during a call (press a Speed Call Key during a call to send a multi-digit password, for instance). To dial a stored Speed Call number: 1. Lift the handset 2. Press a Speed Call key To store a Speed Call [...]

  • Page 12

    MITEL Networks 5207 IP Phone User’s Guide 8 Rev. 012805 Speed Call - Personal Note: This feature must be set up by Telcom. To dial a stored personal Speed Call number: 1. Lift the handset 2. Dial *33 3. Enter an index number between 00 and 09 To store a personal Speed Call number: 1. Lift the handset 2. Dial *32 3. Enter an index number between 0[...]

  • Page 13

    MITEL Networks 5207 IP Phone User’s Guide 9 Rev. 012805 CALL HANDLING Hold To place a call on Hold:  Press Hold To retrieve a call from Hold: 1. Lift the handset 2. Press the flashing line key To retrieve a call from Ho ld at another station:  Press the flashing line key -OR- Dial *78 and the number of the station that placed the call on Ho[...]

  • Page 14

    MITEL Networks 5207 IP Phone User’s Guide 10 Rev. 012805 Conference To form a Conference when a two-party call is already in place, or to add another party to an existing Conference: 1. Press TRANS/CONF 2. Dial the number of the next party 3. Wait for an answer 4. Press TRANS/CONF To leave a Conference:  Hang Up Conference Split To Split a Con[...]

  • Page 15

    MITEL Networks 5207 IP Phone User’s Guide 11 Rev. 012805 Call Forward Call Forward lets you redirect incoming calls to an alternate number. ALWAYS redirects all incoming calls regardless of the state of your telephone. B-INT redirects internal calls when your telephone is busy, and B-EXT redirects external calls when your telephone is busy. NA-IN[...]

  • Page 16

    MITEL Networks 5207 IP Phone User’s Guide 12 Rev. 012805 Call Forward - Remote To forward calls from a remote st ation to your current location: 1. Press SUPERKEY 2. Press # until “Call Forwarding?” appears 3. Press * for Yes 4. Press # until “I AM HERE?” appears 5. Press * for Review 6. If a number is already programmed, press * for chan[...]

  • Page 17

    MITEL Networks 5207 IP Phone User’s Guide 13 Rev. 012805 Messaging - Advisory To turn Messaging – Advisory on: 1. Press SUPERKEY 2. Press * 3. Press # until the desired message appears 4. Press * To turn Messaging – Advisory off: 1. Press SUPERKEY 2. Press * 3. Press * Messaging - Callback To leave a Callback Message on a telephone when you h[...]

  • Page 18

    MITEL Networks 5207 IP Phone User’s Guide 14 Rev. 012805 USING ADVANCED FEATURES Account Codes To use Account Codes: 1. Lift the handset 2. Dial 2 3. Dial the Account Code digits 4. Press # To enter an Account Code during a call: 1. Press TRANS/CONF 2. Dial 2 3. Dial the Account Code digits 4. Press # 5. Press CANCEL Call Park To retrieve a call [...]

  • Page 19

    MITEL Networks 5207 IP Phone User’s Guide 15 Rev. 012805 Camp-on To Camp-on to a busy station:  Press the Camp-on feature key -OR- Dial 3 To retrieve a call when y ou hear the Camp-on tone:  Press the Swa p feature key Do Not Disturb Note: Telcom must program this fea t ure key to a button To activate or deactivate t he Do Not Disturb featu[...]

  • Page 20

    MITEL Networks 5207 IP Phone User’s Guide 16 Rev. 012805 Handsfree Operation To use Handsfree Operation to make calls: 1. If you want to use a Non-Prim e Line, press a Line Appearance key 2. Dial the number 3. Communicate by using the speaker and the microphone To use Handsfree Operation to answer calls: 1. Press the flashing line key 2. Communic[...]

  • Page 21

    MITEL Networks 5207 IP Phone User’s Guide 17 Rev. 012805 To disable the Headset Operation:  Press the Headset feature key Headset Operation (with Feature Control Switch) IMPORTANT NOTE: Mitel Net w orks Headsets w ith Feature Control S w itch must be installed in the dedicated headset jack (th e jack nearest the front of the set). Installatio [...]

  • Page 22

    MITEL Networks 5207 IP Phone User’s Guide 18 Rev. 012805 Music Note: Telcom must program this fea t ure key to a button To turn Music on and off when the set is idle:  Press the Music feature key Group Paging / Meet Me Answer Note: Telcom must first set up groups for this feature to work Group Paging allows you to page a group of telephones th[...]

  • Page 23

    MITEL Networks 5207 IP Phone User’s Guide 19 Rev. 012805 Hot Desking Note: This feature must be set up by Telcom. Hot Desking allows you to log into the telephone system from any phone designated as a Hot Desk phone. Simply log in at the phone using your assigned Hot Desk User Extension Number and t he phone immediately assumes all your speed dia[...]

  • Page 24

    MTU Feature Acce ss Codes for MITEL IP Phones Rev. 012705 MTU Feature Access Codes for MITEL IP Phones Account Code 2 ACD Silent Monitor *4* ACD Agent Login *5* ACD Agent Logout *5# Callback - Cancel #84 Callback - Cancel Individual #85 Callback - Setup (one digit only, no MWI) 1 Call Forwarding - Busy (External Source) *60 Call Forwarding - Busy ([...]

  • Page 25

    MTU Feature Acce ss Codes for MITEL IP Phones Rev. 012705 Cancel All Forwarding #69 Cancel Call Forwarding - Busy (Ext & Int Source) #61 Cancel Call Forwarding - End Chaining #63 Cancel Call Forwarding Follow Me #64 Cancel Call Forwarding Fo llow Me - Remote #66 Cancel Call Forwarding Follow Me - Third Party #65 Cancel Call Forwarding - No Answ[...]

  • Page 26

    TM , ® Trademark of Mitel Networks Corporation[...]