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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Mitel T7100, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Mitel T7100 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Mitel T7100. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Mitel T7100 should contain:
- informations concerning technical data of Mitel T7100
- name of the manufacturer and a year of construction of the Mitel T7100 item
- rules of operation, control and maintenance of the Mitel T7100 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Mitel T7100 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Mitel T7100, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Mitel service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Mitel T7100.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Mitel T7100 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
3300 CITELlink Gateway for 7000 Series Norstar Phones T7100 Phone User Guide[...]
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Page 2
NOTICE The information contained in this docume nt is believed to be accurate in all respects but is not warranted by M ITEL N ETWORKS J Corporation. The information is subject to change without notice and should not be construed in any way as a commitme nt by M ITEL N ETWORKS or any of its affiliates or subsidiaries. M ITEL N ETWOR KS and its affi[...]
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Page 3
-i- Contents ABOUT YOUR PHONE 1 Conventions 2 Using Your Norstar Phone with the 3300 CITELlink Gateway 2 TIPS FOR YOUR COMFORT AND SAFETY 2 Don't cradle the handset! 2 Protect your hearing 2 CUSTOMIZING YOUR PHONE 3 Ringer Control 3 Handset Receiver Volume Control 3 Speaker Volume Control 3 Display Contrast Co ntrol 3 Language Change 4 MAKING [...]
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Page 4
-ii- CALL HANDLING 5 Temporary Hold 5 Transfer 6 Conference 6 Conference Split 6 Call Forward 7 Call Forward - Remote 8 Call Forward - End Chaining 8 Call Forward - Override 9 Messaging - Advisory 9 Messaging - Callback 9 Messaging - Cancel Callback 10 Messaging - Cancel All Callbacks 10 USING ADVANCED FEATURES 10 Account Codes 10 Call Park 11 Call[...]
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Page 5
-1- ABOUT YOUR PHONE The Mitel Networks 3300 CITELlink Gate way allows your Nortel Networks™ Norstar phone to work on a Mitel Networks 3300 Inte g rated Communications Platform (3300 ICP). When used with a 3300 ICP, your T7100 phone has si x fixed-function keys ( (SUPERKEY), (TRANS/CONF), (CANCEL), DOWN ARROW , , ). Your phone also features displ[...]
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Page 6
-2- Conventions The following conventions are used in this user guide: z Fixed-function keys are identified by bold uppercase letters (for example, TRANS/CONF ). z Text that appears on th e display is identified by double quotes (for example, "Language?"). Using Your Norstar Phone with the 3300 CITELlink Gateway Please note the following [...]
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Page 7
-3- CUSTOMIZING YOUR PHONE Ringer Control To adjust the Ringer Volume while the phone is ringing: z Press or . To adjust the Ringer Pitch while the phone is idle: 1. Press . 2. Press # (No) until "Ringer Adjust?" appears. 3. Press * (Yes). 4. To adjust the ringer pitch, press * (Yes). To adjust the ringer volume, press # (No), then * (Yes[...]
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Page 8
-4- Language Change To change the display language: 1. Press . 2. Press # (No) until "Langu age?" appears. 3. Press * (Yes). 4. Press * (Change). 5. Press # (No) until the desire d language appears. 6. Press * (Yes). MAKING AND ANSWERING CALLS Make a call 1. Lift the handset. 2. Dial the number. Answer a call z Lift the handset. Redial To[...]
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Page 9
-5- Speed Call - Personal Note: Personal Speed Call lists must be configured by the Administrator. To store a personal Speed Call number: 1. Lift the handset. 2. Dial 67 . 3. Enter an index number between 00 and 09 . 4. Dial the number to be stored. 5. Hang up. To dial a stored person al Speed Call number: 1. Lift the handset. 2. Dial 58 . 3. Enter[...]
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Page 10
-6- Transfer To Transfer an active call: 1. Press . 2. Dial the number of the third party. 3. Do one of the following: To complete the Tr ansfer, hang up. To announce the Tr ansfer , wait for an answe r, consult, and h ang up. To cancel the Transfer, press . Conference To form a Conference when a two-party call is al rea dy in place, or[...]
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Page 11
-7- Call Forward Call Forward lets you redirect incoming calls to an alternate number. Always redirects all incoming calls regardless of the state of yo ur phone. B-Int redirects internal calls wh en your phone is busy, an d B-Ext redirects external calls when your phone is busy. NA-Int redirects internal calls after several rings if you don't[...]
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Page 12
-8- Call Forward - Remote To forward calls from a remote st ation to your current location: 1. Press . 2. Press # (No) until "Call Forw arding?" appears. 3. Press * (Yes). 4. Press # (Next) until "I Am Here" appears. 5. Press * (Yes). 6. Dial the extension of the remote station. 7. Press DOWN ARROW to save. To cancel Call Forwar[...]
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Page 13
-9- Call Forward - Override To override Call Forward and ring a station: 1. Lift the handset. 2. Dial *1* . 3. Dial the exte nsion number. Messaging - Advisory To turn Messaging - Advisory on: 1. Press . 2. Press # (No) until "Advisor y Msgs?" appears. 3. Press * (Yes). 4. Press # (Next) until the desi red message appears. 5. Press # (Tur[...]
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Page 14
-10- Messaging - Cancel Callback To cancel a Callback: 1. Lift the handset. 2. Dial *1# . 3. Dial the number of the called station. 4. Hang up. Messaging - Cancel All Callbacks To cancel all Callbacks: 1. Lift the handset. 2. Dial #1 . 3. Hang up. USING ADVANCED FEATURES Account Codes To use Forced Account Codes: 1. Lift the handset. 2. Dial the Ac[...]
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Page 15
-11- Call Park To retrieve a call parked by the attendant: 1. Lift the handset. 2. Dial *23 . 3. Dial the console ID and the Hold Slot number. Call Pickup To answer a call that is ringing at another station in your Pickup Group: 1. Lift the handset. 2. Press *6 . To answer a call that is ringing at a station not in your Pickup Group: 1. Lift the ha[...]
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Page 16
-12- Do Not Disturb To activate or deactivate Do Not Disturb: 1. Lift the handset. 2. To activate Do Not Disturb, dial *5 . - OR - 3. To deactivate Do Not Disturb, dial #5 . 4. Hang up. To activate Do Not Disturb from a remote station: 1. Lift handset. 2. Dial **5 . 3. Dial the number of the station to which Do Not Disturb is to apply. 4. Hang up. [...]
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Page 17
-13- Direct Paging Direct Paging allows you to page a party through their phon e speaker. If the paged party has Off-Hook Voice Announc e enabled, the page will be heard even when the party is on a handset call. To page a party: 1. Lift the handset. 2. Press the *37 . 3. Dial the exte nsion number. 4. Speak to the dialed party after the tone. To an[...]
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Page 18
-14- Group Paging / Meet Me Answer Group Paging allows you to page a group of telephones through their built-in speakers. You can belon g to as many as three pa g in g g roups with one g roup designated as your "prime" gr oup. When you need to respond to a Group Page but don' t know the identity or extension number of the paging part[...]
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Page 19
-15- Tag Call Tag Call allows you to "tag" any threat ening call that you re ceive. Using this tag, your system administ rator can identify the sour ce of the malicious call and provide this information to approp riate personel or authorities. You can only tag calls during an active two-pa rty call. Note: Tagging a call unecessa rily may [...]
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