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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Mitel e340, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Mitel e340 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Mitel e340. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Mitel e340 should contain:
- informations concerning technical data of Mitel e340
- name of the manufacturer and a year of construction of the Mitel e340 item
- rules of operation, control and maintenance of the Mitel e340 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Mitel e340 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Mitel e340, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Mitel service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Mitel e340.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Mitel e340 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
NETLINK e340 USERS GUIDE[...]
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Page 2
NOTICE The information contained in this document is belie ved to be accur ate in all re spects but is not warranted by Mitel Networks Corporation (MITEL ® ). T he information is sub ject to change without notice and should not be construe d in any way as a commitment by Mitel or any of its affiliates or subsidiaries. Mitel and its affilia tes and[...]
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Page 3
Table of C on t en ts 3 T ABLE OF C ONTENT S About your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Wireless Telephone Line Select Key Mappi ng . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Adjusting Handset Receiver V olume . . . .[...]
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Page 4
Netlink e340 Us ers Guide 4 Logon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Logoff . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23[...]
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Page 5
About your Phon e 5 About your Phone Wireless T elephone Line Select Key Mapping The S pectraLink NetLink i640 Wire less T elephon e supports 14 line select keys. The line select keys appear in the menu display of the handse ts as shor tcu t keys. Figure 1: S pectraLink NetLink e340 Line Select key 1 is pre-assigned to the Prime Li ne. The other 13[...]
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Page 6
Netlink e340 Us ers Guide 6 For Users on Resili ent 3300 ICP Systems If during a call, you hear two beep s repeated every 20 seconds it means that your phone is switching to a secondary 3300 ICP system . The call continue s but the keys and fe atures on your phone stop working. The keys and most fe atures begin working again af ter you go on-hook. [...]
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Page 7
About your Phon e 7 T o activate a featur e on the handset: 1. Press . 2. Press the FCN (Function) key . A menu of features is displayed. 3. Press the shortcut key or use the Up and Down buttons to highlight the feature, then press the Select button. T o access a line: 1. Press . 2. Press the LINE key then use the Up and Down buttons to hig hlight [...]
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Page 8
Netlink e340 Us ers Guide 8 Making and Answering Calls Make a Call T o make a call: 1. Press and hold 2. Press LINE an d the numbe r key corres ponding to th e required line. or 3. Dial the num ber . Answer a Call T o answer a call, press . Ti p: Y ou can mute the ringing of an incoming call by pressin g MENU , , FCN , LINE , or any of the softkeys[...]
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Page 9
Making and Answering Calls 9 8. Do one of the following: - To make the call, press Call . - To exit, press . Redial T o redial the last nu mber that you manually dialed : 1. Press . 2. Press FCN the n press 4 . S peed Call - System T o dial a System S peed Call number: 1. Press . 2. Dial the Speed Call number . S peed Call Keys T o dia l a S peed C[...]
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Page 10
Netlink e340 Us ers Guide 10 10. Do one of the followi ng : - To enter a new number, dial the numb er. - To enter the last number dialed, press FCN and then press 4 . - To clear the existing number, do nothin g. 11 . If you want to number to be private, press Priv . 12. Press Save . 13. Press and hold to power of f the phone. Then press to power it[...]
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Page 11
Call Handling 11 Call Handling Hold T o p lace a call on Hold: • Press Hold . T o retrieve a call from Hold : 1. Press LINE . The Line number of the call on hold is shown at the top of the display . 2. Dial the line number (shortcut ke y) of the line appearance. T o retrieve a call from Hold at another statio n: 1. Press . 2. Dial the Call Hold R[...]
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Page 12
Netlink e340 Us ers Guide 12 Conference T o form a Conference when a two-party call is already in place, or to add another p ar ty to an existing Conf erence: 1. Press FCN then press 1 . 2. Dial the number of the next p arty . 3. W ait for an answer . 4. Press FCN th en press 1 . T o leave a Conference: • Press Conference S plit T o split a Confe[...]
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Page 13
Call Handling 13 Call Forward T o program Call Forward: 1. Press MENU . 2. Press Supr . 3. Press No until "Call Forwarding?" appears. 4. Press Ye s . 5. Press Next until the desired type o f Call Forwar d appears . 6. Press Revw . 7. If a number is already programm ed, press Chng . 8. Press Pgm . 9. Do one of the following: - Dial the des[...]
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Page 14
Netlink e340 Us ers Guide 14 Call Forward - Cancel All T o cancel all Call Forward types: 1. Press . 2. Dial the Cance l All Forw ar din g feat ur e ac cess code. 3. Press Call Forward - Follow Me - End Chaining T o ensure that calls do not get forwarded again by the destination nu mber: 1. Press 2. Dial the Call Forwarding - End Ch aining feature [...]
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Page 15
Call Handling 15 Messaging - Advisory T o turn Messaging Advisory on: 1. Press MENU . 2. Press Supr . 3. Press No until Advisory Msgs ? appears. 4. Press Ye s . 5. Press Next until the message appe ars. 6. Press TnOn . 7. Press . T o turn Messaging Advisory off: 1. Press MENU . 2. Press Supr . 3. Press No until Advisory Msgs ? appears. 4. Press Ye [...]
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Page 16
Netlink e340 Us ers Guide 16 3. Press No until Remote Msging? appears. 4. Press Ye s . 5. Dial your extens ion. 6. Press Entr . 7. If a password is required, ente r yo ur password and press Entr . 8. Press Ye s . T o set, change, or clear a passwor d (up to 7 digits not 0): 1. Press MENU . 2. Press Supr . 3. Press No until Set Password? appears. 4.[...]
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Page 17
Using Advanced Features 17 Using Advanced Features Account Codes T o use Forced Account Codes: 1. Press . 2. Dial the Accoun t Co de digits. 3. If require d, do one of the follow ing: - To submit the Account Co de, press #. - To cancel, press *. T o enter an Account Code during a call: 1. Press . 2. Dial the A ccount Code F eature Access code. 3. D[...]
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Page 18
Netlink e340 Us ers Guide 18 6. Press No until Ta g C a l l is displayed. 7. Press the Ye s softkey . T o tag a c all as malicious: 1. During an active two-p arty call, press FCN until the T ag Call feature key is displayed. 2. Select the T ag Call feature key . - or - 1. Press FCN during an active two-party call. 2. Select T rans/Conf. 3. Enter th[...]
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Page 19
Using Advanced Features 19 2. Dial the Directed Call Pickup feature access code. 3. Dial the number of the ring ing station . Camp-On T o campon to a busy station: 1. Press Wa i t . T o retrieve a call when you hear Campon tone: 1. Press Tr a d . Callback T o request a Callback when you reach a busy or unanswe red station: 1. Press FCN . 2. Press t[...]
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Page 20
Netlink e340 Us ers Guide 20 Flash T runk T o flash a trunk: 1. Press FCN then press 1 . 2. Dial the Trunk Single Flash or T r un k Dou b le Fla s h Fe at ur e Acce ss co de . 3. W ait for dial tone. 4. Dial the Centrex feature access code. Do Not Disturb T o activ ate or deactivate Do Not Disturb: 1. Press MENU . 2. Press Supr . 3. Press No until [...]
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Page 21
Using Advanced Features 21 Reminder T o program a Reminder: 1. Press MENU . 2. Press Supr . 3. Press No until "T imed Reminder?"appears. 4. Press Ye s . 5. Enter the time in a 24-hour format. 6. Press Save . T o view , change, and/or cancel a pending Reminder: 1. Press MENU . 2. Press Supr . 3. Press No until "T imed Reminder? appear[...]
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Page 22
Netlink e340 Us ers Guide 22 T o stop and save a recording • Press FCN then press the shortcut key for the Reco rd Call feature. T o listen to a recording • Press the FCN then press the shortcut key for the Record Call feat ure; or dial the voice mail number to access you r voice mail box, and follow the pr ompts to retrie ve the recording Grou[...]
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Page 23
Using Advanced Features 23 Hot Desking Hot Desking allows you to log into the telephone system from any phone designated as a Hot Desk phone. Simply log in at the phone using you r assigned Hot Desk User Extension Number and the phone immediatel y assumes all your speed dials, features keys, call forwar ding setup, and line appearance s. Any change[...]
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Page 24
Netlink e340 Us ers Guide 24[...]