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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Mitel IP8820, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Mitel IP8820 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Mitel IP8820. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Mitel IP8820 should contain:
- informations concerning technical data of Mitel IP8820
- name of the manufacturer and a year of construction of the Mitel IP8820 item
- rules of operation, control and maintenance of the Mitel IP8820 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Mitel IP8820 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Mitel IP8820, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Mitel service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Mitel IP8820.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Mitel IP8820 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
LGN8820-1002SBUG-01.00 Dec. ‘08 IP8820 IP Phone User Guide for Broadworks Please read this guide carefully before operating you r set. Retain this guide for future reference.[...]
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IP8820 Broadworks IP Phone User Guide Copyright© 2008 LG-Nortel Co. Ltd. All Rights Reserved This material is copyrighted by LG-Nortel Co Ltd. Any unauthori zed reproduction, use or disclosure of this material, or any pa rt thereof, is strictly prohibited and is a viol ation of Copyright Laws. LG-Nortel reserves the right to make changes in specif[...]
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IP8820 Broadworks IP Phone User Guide ii Dec. ‘08 Care & Precautions: Before connecting or using yo ur new phone, take a moment to consider saf ety and reliabilit y. Use common sense when locating, connecting and using your IP8820 Phone . • Locate on a dry level surfac e. Keep the ph one away from the edges of the surface to avoid the poten[...]
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IP8820 Broadworks IP Phone User Guide iii Dec. ‘08 Table of Contents 1. IP8820 IP Phone Overview .................................................................................... 1 2. Installing your IP8820 P hone ................................................................................ 3 3. Using Features of IP8820 P hone .............[...]
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IP8820 Broadworks IP Phone User Guide iv Dec. ‘08 5.8. Enabling Speed Numb er Dialing ................................................................................................ 19 5.9. Key Tone....................................................................................................................... .............. 20 5.10. Langu[...]
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IP8820 Broadworks IP Phone User Guide 1 Dec. ‘08 1. IP8820 IP Phone Overview Your new LG-Nortel IP8820 Ph one is an Internet Protocol (IP) ph one employing Session Initiation Protocol (SIP), the well-known o pen standard for e stablishing, managing and t erminating a communication se ssion. IP8820 Phone interope rates with call servers, proxies a[...]
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IP8820 Broadworks IP Phone User Guide 2 Dec. ‘08 another phone Shared line call held at Red LED slow flash another phone Line not registered w/ se rver Red/Orange LE D flashes colo r, red to orange at 30 ipm * When the LCD displays i nformatio n for a line, su ch as when an incoming call first rin gs, the LED color is orange otherwise, the LED co[...]
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IP8820 Broadworks IP Phone User Guide 3 Dec. ‘08 2. Installing your IP8820 Phone The figure below shows the cable con nections for yo ur IP Phone. The LAN and desktop PC con nections employ standard category 5 LAN cable s terminated with RJ-45 con nectors. The IP Phone supports PoE (Power over Ethernet) in accordan ce with the IEEE-802.1af indust[...]
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IP8820 Broadworks IP Phone User Guide 4 Dec. ‘08 3. Using Features of IP8820 Phone 3.1. Receiving a Call When you receive a call, your phone rin gs, the LCD d isplays the incoming call information a nd the associated line button flashes. To answer a ringing call: o Lift the handset. You may press the speakerphone b u tton, line button or the Answ[...]
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IP8820 Broadworks IP Phone User Guide 5 Dec. ‘08 o Press the Hold button or the Hold softkey. The call status change s to hold and you receive dial tone. You may then select another line to answer or p l ace a call. Note, if you select an idle lin e and take no action for about 15 seconds, th e line is disconnected. To retrieve a held call on a d[...]
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IP8820 Broadworks IP Phone User Guide 6 Dec. ‘08 - Call Fo rward No Answer – redire cts incoming calls tha t are not an swered in the configured no answer time. - Call Fo rward Busy or No Answer – redirects in co ming calls if the line is busy or not answered after the no answer time expires. - Call Forward All Calls – immediat ely redi rec[...]
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IP8820 Broadworks IP Phone User Guide 7 Dec. ‘08 3.9. Redial Your IP Phone saves the last number you diale d and a llows you to redial the number with the touch of a button. The number is stored in memory but is lost if power to the IP Phone is interrupted. To redial a call: o Press the Redial softkey. The IP Phone activates the spea ke rphone an[...]
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IP8820 Broadworks IP Phone User Guide 8 Dec. ‘08 3.13. Muting a Call Mute toggles the microphone of the Handset, Speake rpho ne and Headset Off and On. When Mute is active, the connected party will not receiv e audio from the microphone. To mute the microphone: o Press the Mute button. The Mute button LED illuminates red indicating mute is active[...]
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IP8820 Broadworks IP Phone User Guide 9 Dec. ‘08 o Press the flashing DSS/BLF Coverage button. Y ou may press the DSS line button prior to lifting the handset, which activates the speakerphone a nd answers the call. The LED indications of the DSS line button are: • Solid red line in use remotely • Fast blinking red Call ap pearance ringing fo[...]
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IP8820 Broadworks IP Phone User Guide 10 Dec. ‘08 Call Log >1.Missed Calls Previous Next OK Missed Calls >1.John,4913 11/07 12:55 Previous Next Dial Phone Book (Page 1) >(01)Tom,1234 Previous Next Dial 4. Advanced Services and the IP8820 Phone LCD Menu This section describes ho w to view and use the adv anced services available through t[...]
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IP8820 Broadworks IP Phone User Guide 11 Dec. ‘08 Phone Book (Page 1) >(01)Tom,1234 Edit Add Delete Phone Book (Page 1) >(01)Tom,1234 Previous Next Dial Phone Book (Page 1) >(15)Tommy,9876 Edit Add Delete Phone Book : Numb er 9844 Å Mode OK Phone Book (Page 1) >(15)Tommy,9844 Edit Add Delete Phone Book (Page 1) >(01)Tom,1234 Find [...]
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IP8820 Broadworks IP Phone User Guide 12 Dec. ‘08 Search for : Sam Å Mode OK Phone Book (Page 1) >(14)Sam,9543 Previous Next Dial To Richard 4012 PrivHold EndCall >2.Barge in call 2 3.Make a new call Previous Next OK Phone Book (Page 1) >(01)Tom,1234 Find Del.All To search for a record in the Phone Boo k: o Access the Phone Book as desc[...]
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IP8820 Broadworks IP Phone User Guide 13 Dec. ‘08 LCD Contrast ■■■■□□□ Down U p 5. Setting Your Preferences In the LCD Menu, you can set various pr eferences fo r the IP Phone. Settings you can adj ust in clude: - LCD contrast - Ring Setting - Ringer off - Hea dset auto mode - Flexible butto n settings - Time Configuration - Outgoin[...]
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IP8820 Broadworks IP Phone User Guide 14 Dec. ‘08 Default Ring Settin g *Type1 Pla y Next OK Ring Setting >1.Default Ring T ype Previous Next OK Ring Setting >2.Line 1 Configuration Previous Next OK Ring Type (1) *Set to Default Pla y Next OK Line 1 Configuration >1.Ring Type Previous Next OK To set the ring type for the phone: o Press t[...]
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IP8820 Broadworks IP Phone User Guide 15 Dec. ‘08 Ring Setting >2.Line 1 Configuration Previous Next OK Line 1 Configuration >2.Delayed Ring Timer Previous Next OK Delayed Ring Timer (1 ) 0 Å Clear OK Ringer Off Current value is ‘No’. Y es No Headset Auto Mode Current value is ‘No’. Y es No o Dial 2, or move the cursor to 2.Ring Se[...]
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IP8820 Broadworks IP Phone User Guide 16 Dec. ‘08 Press Flexible Button [05] Select Function *No Function Previous Next OK [05] Enter number 12345 Å Mode OK o Move to another parameter with the nav igation button s and continue the sessi on or press the Setting ( ) button to exit the configuration session. 5.5. Setting Flexible Buttons Your IP88[...]
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IP8820 Broadworks IP Phone User Guide 17 Dec. ‘08 SNTP Server Address clock.via.net Å Mode OK Time Zone *(GMT-08:00) PACIFIC S TANDARD Previous Next OK o Move to another parameter with the nav igation button s and continue the sessi on or press the Setting ( ) button to exit the configuration session. 5.6. Time Configuration Within the Time Conf[...]
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IP8820 Broadworks IP Phone User Guide 18 Dec. ‘08 DS T Au t o Ad j u s t m e n t Current value is ‘Yes’. Y es No Time Format *24 HR (08:30) Previous Next OK o Move to another parameter with the nav igation button s and continue the sessi on or press the Setting ( ) button to exit the configuration session. 5.6.3. DST Auto Adjustment The IP882[...]
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IP8820 Broadworks IP Phone User Guide 19 Dec. ‘08 Date Format *DD Mon (01 Jan) Previous Next OK Lock Outgoing Call Current value is ‘Yes’. Y es No To set the date display format: o Press the Setting ( ) button. o Dial 3, or move the cursor to 3.Phone Settings using the Previous - Next softkeys and press the OK softkey. o Dial 6, or move the c[...]
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IP8820 Broadworks IP Phone User Guide 20 Dec. ‘08 Speed Number Current value is ‘Yes’. Y es No Language *English Previous Next OK Key Tone Current value is ‘Yes’. Y es No o Dial 9, or move cursor to 9.Speed Number using the Previous - Next softkeys and press the OK softkey. o Press the Yes softkey to enable Speed number, or p ress the No [...]
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IP8820 Broadworks IP Phone User Guide 21 Dec. ‘08 Appendix A Dial Pad Character Set The IP8820 Phone dial pad inputs digit s or alphanumeric cha ra cters. The table below ma ps e ach dial pad digit to characters available. Three modes are av ailable, dial pad digits, up per case letters and lowe r case letters as shown in the table. Dial Pad Mode[...]
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IP8820 Broadworks IP Phone User Guide 22 Dec. ‘08 Appendix B Time Zones Country No Country No GMT-12:00 International Date Line, W est 60 GMT+01:00 Oslo, Nor way 30 GMT-11:00 Midway/Samoa 61 GMT+01:00 Paris, France 31 GMT-10:00 Hawaii 1 GMT+01:00 Rome, Italy 32 GMT-09:00 Alaska 62 GMT+01:00 Stockholm, Sweden 33 GMT-08:00 Los Angeles, Cali fornia [...]
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LGN8820-1002SBUG-0 1.00 Nov. ’08[...]