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Mitel M3310 manual

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Table of contents for the manual

  • Page 1

    3300 CITELlink Gateway for Meridian 1 Series Phones M3310 Phone User Guide[...]

  • Page 2

    NOTICE The information contained in this doc ument is belie ved to be accurate in all respects but is not warranted by Mitel Net works™ Corporation (MITEL®). The informatio n is subject to change without notice and should not be construed in a ny way as a commitment by Mitel or any of its affiliates or subsidiaries. Mitel and its affiliates and [...]

  • Page 3

    About Your Phone Contents About Your Phone ............................................................................................................... .......... 5 Conventions .................................................................................................................... ......... 7 Using Your Meridian 1 Phone with the 3300[...]

  • Page 4

    M3310 Phone User Guide Paging......................................................................................................................... ............ 21 Direct Paging .................................................................................................................. ........ 21 Music ....................................[...]

  • Page 5

    About Your Phone About Y our Phone The Mitel® 3300 CITELlink Gateway all ows your Nortel Networks™ Meridian 1 phone to work on a Mitel 3300 Integrated Commu nications Platform (3300 ICP). When used with a 3300 ICP, your M3310 phone has ten fixed-fun ction key s ( SUPERKEY , TRANSFER , CANCEL (Rls), HOLD, DOWN ARROW , PROGRAM , HANDSFREE , MUTE, [...]

  • Page 6

    M3310 Phone User Guide Phone status indicators When line is the indicator is Idle Off Busy On Ringing Flashing slowly On hold at your set Flashing rapidly On Hold at another set Flashing rapidly 6[...]

  • Page 7

    Tips for Your Comfort and Safety Conventions The following conventions are u sed in this user guide: • Fixed-function keys are identified by bold uppercase letters (for ex ample, TRANSFER ). • Text that appears on the display is identified by double quote s (for example, "Language?"). Using Y our Meridian 1 Phone wi th the 3300 CITELl[...]

  • Page 8

    M3310 Phone User Guide Customizing Y our Phone Ringer Control To adjust the Ringer Volume while the phone is ringing: • Press + or − . To adjust the Ringer Volume or Pitch while the phone is idle: 1. Press SUPERKEY . 2. Press # (No) until "Ringer Adjust?" appears. 3. Press * (Yes). 4. To adjust the ringer pitch, press * (Yes). To adju[...]

  • Page 9

    Customizing Your Phone Feature Keys To display information about a key: 1. Press SUPERKEY . 2. Press a personal key. 3. Press SUPERKEY . To re-program a personal key: 1. Press SUPERKEY. 2. Press # (No) until "Personal Keys?" appears. 3. Press * (Yes). 4. Press a personal key that isn't a line key. 5. Press * (Change). 6. Press # (No)[...]

  • Page 10

    M3310 Phone User Guide Making and Answering Calls Make a call 1. Lift the handset. 2. If you want to use a Non-Prime Line, press a Line App earance key. 3. Do one of the following: • Dial the number. • Press a Speed Call key. Answer a call • Lift the handset. - or - Press the flashing Line appearance key and lift the handset. Redial To redial[...]

  • Page 11

    Making and Answering Calls Speed Call Keys You may use Speed Call Keys to make a call or to send a string of digits du ring a call (press a Speed Call Key during a call to send a multi - digit password, for instance). To dial a stored Speed Call number: 1. Lift the handset. 2. Press a Speed Call key. To store a Speed Call number: 1. Press SUPERKEY [...]

  • Page 12

    M3310 Phone User Guide 3. Enter an index number between 00 and 09 . On-Hook Dialing To dial without lifting the handset: 1. If you want to use a Non-Prime Line, press a Line App earance key. 2. Dial the number. 3. Lift the handset. Handsfree Operation To use Handsfree Operation to make calls: 1. If you want to use a Non-Prime Line, press a Line App[...]

  • Page 13

    Making and Answering Calls Auto-Answer To enable or disable Auto-Answer: • Press the AUTO-ANS WER feature key. To answer a call when you hear ringback: • Communicate by using th e speaker and the microphone. - or - Lift the handset. To terminate a call: • Press CANCEL . -or- Wait for the caller to hang up. 13[...]

  • Page 14

    M3310 Phone User Guide Call Handling Hold To place a call on hold: • Press HOLD . To retrieve a call from Hold: 1. Lift the handset. 2. Press the flashing line key. To retrieve a call from Hold at another station: • Press the flashing line key. -or- Dial **1 and the number of the station that place d the call on Hold. T ransfer To Transfer an a[...]

  • Page 15

    Call Handling To leave a Conference: • Hang up. Conference Split To Split a Conference and speak pri vately with the original party: 1. Press TRANSFER . 2. Dial *41 . To return to the conference call: • Press TRANSFER . Call Forward Call Forward lets you redirect incoming call s to an alternate number. Always redire cts all incoming calls regar[...]

  • Page 16

    M3310 Phone User Guide 5. Press * (Review). 6. Press * (Change). 7. Do one of the following: • To turn Call Forward on, press * (TurnOn). • To turn Call Forward off, press # (TurnOff). 8. Press SUPERKEY . Call Forward - Remote To forward calls from a remote st ation to your current location: 1. Press SUPERKEY . 2. Press # (No) until "Call [...]

  • Page 17

    Call Handling Call Forward - End Chaining To ensure that calls do not get forwarded again by the destination number: 1. Lift the handset. 2. Dial 64 . 3. Hang up. To again allow calls to be forwarded by the destination number: 1. Lift the handset. 2. Dial **73 . 3. Hang up. Call Forward - Override To override Call Forward and ring a station: 1. Lif[...]

  • Page 18

    M3310 Phone User Guide Messaging - Callback To leave a Callback Message on a phone when you hear busy or ringback tone: • Press MESSAGE . To respond to a message waiti ng condition on your phone: 1. Press MESSAGE . 2. Do one of the following: • To call the message send er, pre ss # (Call). • To erase the message, press * (Era se). To answer a[...]

  • Page 19

    Using Advanced Features Using Advanced Features Account Codes To use Forced Account Codes: 1. Lift the handset. 2. Dial the Account Code digits. 3. Press # . To enter an Account Code during a call: 1. Press TRANSFER . 2. Press **3 . 3. Dial the Account Code digits. 4. Press # (Save). 5. Press CANCEL . Call Park To retrieve a call parked by the atte[...]

  • Page 20

    M3310 Phone User Guide Campon To Campon to a busy station: • Dial 3 or wait for the time-out period to expire. To retrieve a call when you hear Campon tone: • Depress the hookswitch momenta rily, and then dial *3 . The cu rrent call is put on hold and you are connected to the waiting call. Do Not Disturb To activate or deactivate Do Not Disturb[...]

  • Page 21

    Using Advanced Features Paging To use Paging: 1. Lift handset. 2. Press the Pager feature key or dial **9 . 3. Dial the Paging zone number (if requi re d). 4. Make the announcement. Direct Paging Direct Paging allows you to page a party th rough their phon e speaker. If the paged party has Off-Hook Voice Announce enabl ed, the page will be hea rd e[...]

  • Page 22

    M3310 Phone User Guide Music To turn Music on and off when the phone is idle: 1. Press SUPERKEY . 2. Press # (No) until "Music?" appears. 3. Do one of the following: • To turn the music on, press * (Tu rnOn). • To turn the music off, press # (TurnOff). Group Paging / Meet Me Answer Group Paging allows you to page a group of telephones[...]

  • Page 23

    Using Advanced Features T runk Flash The Trunk Flash feature allows you to access Centrex features (if available) whi le you are talking on an outside call. To flash a trunk while talking on an outside call: 1. Press TRANSFER . 2. Dial *57 for a single flash or *56 for a double flash. 3. Wait for dial tone. 4. Dial the Centrex feature access code. [...]