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Mitel TUI manual

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Table of contents for the manual

  • Page 1

    COMPETITIVE TELEPHONE USER INTERFACE (TUI) USER GUIDE[...]

  • Page 2

    NOTICE The information contained in this document is belie ved to be accura te in all respects but is not warranted by Mitel Networks™ Corporation (MITEL ® ) . The information is subject to cha nge without notice and should not be constru ed in any way as a commitment by Mitel or any of its affiliates or subsidiaries. Mitel and it s affiliates a[...]

  • Page 3

    Table of C ontents 3 TABLE OF CONTENTS Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 About Your Voice Mail System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 About This Document . . . . . [...]

  • Page 4

    Competitive T elephone User Interfa ce (TUI) User Guide 4[...]

  • Page 5

    Introduction 5 Introduction About Y our V oice Mail System NuPoint Messenger™ enhances the way you commun icate. Y ou can now retrieve yo ur voice mail messages from any touch-ton e telephone in the world. NuPoint V oic e™ makes it easy to play , se nd, answer and fo rward voice mess ages. About This Document This guide pr ovides in structions [...]

  • Page 6

    Competitive Telephone User Interface (TU I) User Gu ide 6 Accessing Y our Mailbox All of your voice messages will reside in your person al mailbox, which you can protect by a passcode. Y our System Administrator will assign you a temporary passcode to use the first time you access your mailbox. How you call into your mailbox will depend on whether [...]

  • Page 7

    Setting Up Your Mailbox 7 Setting Up Y our Mailbox When you access your mailbox for the first time, a us er tutorial autom atically activate s. This tutorial guides you through your fir st mailbox session, explains how to record a gr eeting and your name, and prompt s you to change your temporary pa sscode. Menu Overview Note that your System Admin[...]

  • Page 8

    Competitive Telephone User Interface (TU I) User Gu ide 8 Greetings After opening your mailbox, you will be asked to re cord one or more greetings that callers will hear when they call your mailbox. For example, you may re cord one greeting that callers hear when your line is busy (such as, "I’m cur r ently on the phone and unab le to take y[...]

  • Page 9

    Playing Messages 9 Playing Messages When you acc ess your mailbox to retrieve yo ur messages, the system first tells you how many messages you have ("Y o u have 2 urgent messages and 4 un played messages"). Playing Y our V oice Messages After accessing your mailbox , press to play . While Listening to a Message At any time during mess age[...]

  • Page 10

    Competitive Telephone User Interface (TU I) User Gu ide 10 When Y ou Have Finished Listening to a Message At the end of a message, you can Press this key To perform this action Play the message again. Play the next message. Answer the person who sent the message. When you are finished recording your answer, press to send it and continue your sessio[...]

  • Page 11

    Making Message s 11 Making Messages Once you have acce ssed your mailbox an d entered your passcode , you can make a message before or after listening to any unplayed messa ges in your mailbox. Remember messages can be addressed to oth er mailboxes, distribution list s, and off-system telephone number s. Making a V oice Message Recording a voice me[...]

  • Page 12

    Competitive Telephone User Interface (TU I) User Gu ide 12 User Options The user options menu allows yo u to listen to the user tutori al, change your greetings, define your name and pa ssword, create voice mail dist ribution lists, and se lect call scheduling option s. Accessing User Option s and User T u torial For the user options menu, press fr[...]

  • Page 13

    User Options 13 Using a distribution list • Instead of entering a ma ilbox number , enter th e number of the distribu tion list you want to use. The syste m reads back the nu mber of the distrib ution list. Call Schedule Options • NP W akeUp allows you to prog ram NuPoint V oice to call you at a specific telephone number at a specific time. Y o[...]

  • Page 14

    ®,™ Trademark of MITEL Corporatio n © Copyright 2005, MITEL Corporatio n All rights reserved[...]