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Mitel 7000 Series manual

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Table of contents for the manual

  • Page 1

    3300 CITELlink Gateway for 7000 Series Norstar Phones M7100 Phone User Guide[...]

  • Page 2

    NOTICE The information contained in this docume nt is believed to be accurate in all respects but is not warranted by M ITEL N ETWORKS J Corporation. The information is subject to change without notice and should not be construed in any way as a commitme nt by M ITEL N ETWORKS or any of its affiliates or subsidiaries. M ITEL N ETWOR KS and its affi[...]

  • Page 3

    -i- Contents ABOUT YOUR PHONE 1 Conventions 2 Using Your Norstar Phone with the 3300 CITELlink Gateway 2 TIPS FOR YOUR COMFORT AND SAFETY 2 Don't cradle the handset! 2 Protect your hearing 2 CUSTOMIZING YOUR PHONE 3 Ringer Control 3 Handset Receiver Volume Control 3 Speaker Volume Control 3 Display Contrast Co ntrol 3 Language Change 4 MAKING [...]

  • Page 4

    -ii- CALL HANDLING 6 Temporary Hold 6 Transfer 6 Conference 6 Conference Split 7 Call Forward 8 Call Forward - Remote 9 Call Forward - End Chaining 9 Call Forward - Override 10 Messaging - Advisory 10 Messaging - Callback 10 Messaging - Cancel Callback 11 Messaging - Cancel All Callbacks 11 USING ADVANCED FEATURES 11 Account Codes 11 Call Park 12 C[...]

  • Page 5

    -1- ABOUT YOUR PHONE The Mitel Networks 3300 CITELlink Gate way allows your Nortel Networks™ Norstar phone to work on a Mitel Networks 3300 Inte g rated Communications Platform (3300 ICP). When used with a 3300 IC P, your M7100 phone has si x fixed-function keys ( SUPERKEY, TRANS/CONF , CANCEL, DOWN ARROW, , ). Your phone also features disp lay-a[...]

  • Page 6

    -2- Conventions The following conventions are used in this user guide: z Fixed-function keys are identified by bold uppercase letters (for example, TRANS/CONF ). z Text that appears on th e display is identified by double quotes (for example, "Language?"). Using Your Norstar Phone with the 3300 CITELlink Gateway Please note the following [...]

  • Page 7

    -3- CUSTOMIZING YOUR PHONE Ringer Control To adjust the Ringer Volume while the phone is ringing: z Press or . To adjust the Ringer Volume or Pitch while the phone is idle: 1. Press SUPERKEY . 2. Press # (No) until "Ringer Adjust?" appears. 3. Press * (Yes). 4. To adjust the ringer pitch, press * (Yes). To adjust the ringer volume, press [...]

  • Page 8

    -4- Language Change To change the display language: 1. Press SUPERKEY . 2. Press # (No) until "Langu age?" appears. 3. Press * (Yes). 4. Press * (Change). 5. Press # (No) until the desire d language appears. 6. Press * (Yes). MAKING AND ANSWERING CALLS Make a call 1. Lift the handset. 2. Dial the number. Answer a call z Lift the handset. [...]

  • Page 9

    -5- Speed Call - Personal Note: Personal Speed Call lists must be configured by the Administrator. To store a personal Speed Call number: 1. Lift the handset. 2. Dial 67 . 3. Enter an index number between 00 and 09 . 4. Dial the number to be stored. 5. Hang up. To dial a stored person al Speed Call number: 1. Lift the handset. 2. Dial 58 . 3. Enter[...]

  • Page 10

    -6- CALL HANDLING Temporary Hold To place a call on temporary hold z Press TRANS/CONF . To retrieve a call from temporary hold z Hang up or press CANCEL . The held call automati cally calls back your phone. Note: A call placed on temp orary hold will automatically ca ll back your phone after 1 minute. Transfer To Transfer an active call: 1. Press T[...]

  • Page 11

    -7- Conference Split To Split a Conference and speak pr ivately with the original party: 1. Press TRANS/CONF . 2. Dial *41 . To return to the conference call: z Press TRANS/CONF .[...]

  • Page 12

    -8- Call Forward Call Forward lets you redirect incoming calls to an alternate number. Always redirects all incoming calls regardless of the state of yo ur phone. B-Int redirects internal calls wh en your phone is busy, an d B-Ext redirects external calls when your phone is busy. NA-Int redirects internal calls after several rings if you don't[...]

  • Page 13

    -9- Call Forward - Remote To forward calls from a remote st ation to your current location: 1. Press SUPERKEY . 2. Press # (No) until "Call Forw arding?" appears. 3. Press * (Yes). 4. Press # (Next) until "I Am Here" appears. 5. Press * (Yes). 6. Dial the extension of the remote station. 7. Press DOWN ARROW to save. To cancel Ca[...]

  • Page 14

    -10- Call Forward - Override To override Call Forward and ring a station: 1. Lift the handset. 2. Dial *1* . 3. Dial the exte nsion number. Messaging - Advisory To turn Messaging - Advisory on: 1. Press SUPERKEY . 2. Press # (No) until "Advisor y Msgs?" appears. 3. Press * (Yes). 4. Press # (Next) until the desi red message appears. 5. Pr[...]

  • Page 15

    -11- Messaging - Cancel Callback To cancel a Callback: 1. Lift the handset. 2. Dial *1# . 3. Dial the number of the called station. 4. Hang up. Messaging - Cancel All Callbacks To cancel all Callbacks: 1. Lift the handset. 2. Dial #1 . 3. Hang up. USING ADVANCED FEATURES Account Codes To use Forced Account Codes: 1. Lift the handset. 2. Dial the Ac[...]

  • Page 16

    -12- Call Park To retrieve a call parked by the attendant: 1. Lift the handset. 2. Dial *23 . 3. Dial the console ID and the Hold Slot number. Call Pickup To answer a call that is ringing at another station in your Pickup Group: 1. Lift the handset. 2. Press *6 . To answer a call that is ringing at a station not in your Pickup Group: 1. Lift the ha[...]

  • Page 17

    -13- Do Not Disturb To activate or deactivate Do Not Disturb: 1. Lift the handset. 2. To activate Do Not Disturb, dial *5 . - OR - 3. To deactivate Do Not Disturb, dial #5 . 4. Hang up. To activate Do Not Disturb from a remote station: 1. Lift handset. 2. Dial **5 . 3. Dial the number of the station to which Do Not Disturb is to apply. 4. Hang up. [...]

  • Page 18

    -14- Direct Paging Direct Paging allows you to page a party through their phon e speaker. If the paged party has Off-Hook Voice Announc e enabled, the page will be heard even when the party is on a handset call. To page a party: 1. Lift the handset. 2. Press the *37 . 3. Dial the exte nsion number. 4. Speak to the dialed party after the tone. To an[...]

  • Page 19

    -15- Group Paging / Meet Me Answer Group Paging allows you to page a group of telephones through their built-in speakers. You can belon g to as many as three pa g in g g roups with one g roup designated as your "prime" gr oup. When you need to respond to a Group Page but don' t know the identity or extension number of the paging part[...]

  • Page 20

    ®,™ T rademark of Corporation © Copyright 2003, Corporation All rights reserved Mitel Networks Mitel Networks[...]