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Multi-Tech Systems MT2834ZDX manual

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Table of contents for the manual

  • Page 1

    MT2834ZDX-Series External Data/Fax Modem User's Guide[...]

  • Page 2

    User Guide MT2834ZDX-Series S000309C Rev. C Copyright This publication may not be reproduced, in whole or in part, without prior expressed written p ermission from Multi-Tech Systems, Inc. All rights reserved. Copyright © 2005 Multi-Tech System s, Inc. Multi-Tech System s, Inc. makes no r ep resentations o r warranties with respect to the contents[...]

  • Page 3

    Table of Contents Multi-Tech Systems, Inc. MT2834ZDX User's Guide 3 Contents Chapter 1 – Introducti on and Inst allation ...................................................................................... ........... 4 Getting St arted ........................................................................................................[...]

  • Page 4

    Chapter 1 – Introduction and Installation Multi-Tech Systems, Inc. MT2834ZDX User's Guide 4 Chapter 1 – Int roduct ion and Instal lat ion Getting Started This guide shows you step-b y -step ho w to set up your Multi-Tech MT2834Z DX–Ser ies modem. For detailed information on how to install, tes t, and us e your modem, see the User Guide, [...]

  • Page 5

    Chapter 1 – Introduction and Installation Multi-Tech Systems, Inc. MT2834ZDX User's Guide 5 Modem Installation Step 1: Attach the Self-Adhesive Feet The modem comes with a set of self-adhesive plastic f eet, which you can optionally attach to the modem. To install, simply peel them from their paper strip and pr ess them into the recesses on [...]

  • Page 6

    Chapter 1 – Introduction and Installation Multi-Tech Systems, Inc. MT2834ZDX User's Guide 6 Step 3: Install the Modem Driver If you use Windows 98+, you must install the modem driver , which is install ed usi ng the Windows Plug and Play feature. Follow the four-s tep procedure b elow. If you use another operating s ystem, see the Appendix. [...]

  • Page 7

    Chapter 2 – Operation Multi-Tech Systems, Inc. MT2834ZDX User's Guide 7 Chapter 2 – Oper at ion Front Panel The MT2834ZDX h as ten LED indicators on the front panel that indicat e status, c onfiguration, and activity: Transmit Data. The TD LED lights when the modem is transmitting data to another modem. The state of the LED matches the TD [...]

  • Page 8

    Chapter 3 – AT Commands, S-Regi sters, and Result s Cod es Multi-Tech Systems, Inc. MT2834ZDX User's Guide 8 Cha p t er 3 – A T C o mma nd s , S- R eg isters and R esult Codes AT Commands This section summarizes the AT commands for this modem . Command: AT Attention Code Values: n/a Description: The attention code precedes all command line[...]

  • Page 9

    Chapter 3 – AT Commands, S-Regi sters, and Result s Cod es Multi-Tech Systems, Inc. MT2834ZDX User's Guide 9 Command: $BA n Baud Adjust Values: n = 0 or 1 Default: 0 Description: $BA0 Set baud adjust off, speed conversion on. (Serial por t speed is independent of modem data rate.) $BA1 Set baud adjust on, speed conversion off. (Serial port s[...]

  • Page 10

    Chapter 3 – AT Commands, S-Regi sters, and Result s Cod es Multi-Tech Systems, Inc. MT2834ZDX User's Guide 10 Command: %DP n Read Line Probe Data Values: n = 0 or 1 Default: 0 Description: %DP0 Do not read and store line probe infor m ation from D SP during handshake. %DP1 Read and store line probe i nformation from DSP during handshake. Com[...]

  • Page 11

    Chapter 3 – AT Commands, S-Regi sters, and Result s Cod es Multi-Tech Systems, Inc. MT2834ZDX User's Guide 11 Command: $E n V.42 Error Correction at 300 bps Values: n = 0 or 1 Default: 0 Description: $E0 V.42 error correction at 300 bps disabled. $E1 V.42 error correction at 300 bps enabled. Command: $EB n Asynchrono us Word Length Values: n[...]

  • Page 12

    Chapter 3 – AT Commands, S-Regi sters, and Result s Cod es Multi-Tech Systems, Inc. MT2834ZDX User's Guide 12 Command: $H n Help Screens Values: n = 1, 2, or 3 Default: None Description: $H1 Display Help Screen # 1. $H2 Display Help Screen # 2. $H3 Display Help Screen # 3. Command: I n Inquire Product Co des Values: n = 0, 1, or 2 Default: N[...]

  • Page 13

    Chapter 3 – AT Commands, S-Regi sters, and Result s Cod es Multi-Tech Systems, Inc. MT2834ZDX User's Guide 13 Command: $MB n Modem Baud Rate Values: n = speed Default: 28800 (ZDX) or 33600 (ZDXb) Description: $MB300 Originate call at 300 bps. $MB1200 Originate call at 1200 bps. $MB2400 Originate call at 2400 bps. $MB4800 Originate call at 48[...]

  • Page 14

    Chapter 3 – AT Commands, S-Regi sters, and Result s Cod es Multi-Tech Systems, Inc. MT2834ZDX User's Guide 14 Command: &R n Clear to Send Control Values: n = 0, 1, or 2 Default: 1 Description: &R0 Let CTS state follow RTS state when on line. &R1 Force CTS high (on). &R2 Let CTS drop on disconnect for time set b y S24, then go[...]

  • Page 15

    Chapter 3 – AT Commands, S-Regi sters, and Result s Cod es Multi-Tech Systems, Inc. MT2834ZDX User's Guide 15 Command: &SF n DSR/CD Interaction Control Values: n = 0 or 1 Default: 0 Description: &SF0 Select DSR to follow CD. &SF1 Select DSR to be independent. Command: $SB n Serial Port Baud Rate Values: n = speed Default: 57600 D[...]

  • Page 16

    Chapter 3 – AT Commands, S-Regi sters, and Result s Cod es Multi-Tech Systems, Inc. MT2834ZDX User's Guide 16 Command: &W n Store Configuration Values: n = 0 or 1 Default: 1 Description: &W0 Store current settings in NVRAM; load them at power-on or follo wing the ATZ command instead of loading the fa ctory defaults from ROM. W1 Clear[...]

  • Page 17

    Chapter 3 – AT Commands, S-Regi sters, and Result s Cod es Multi-Tech Systems, Inc. MT2834ZDX User's Guide 17 Command: %%%AT<CR> Remote Configuration Esca pe Sequence Values: n/a Description: Initiates remote configuration mode while online with remote modem. The remote configu r ation escape character (%) is defined in register S13. C[...]

  • Page 18

    Chapter 3 – AT Commands, S-Regi sters, and Result s Cod es Multi-Tech Systems, Inc. MT2834ZDX User's Guide 18 S-Registers Certain modem values, or parameters, are stored in memor y locations called S-registers. Use the S command to read or to alter the contents of S-Registers (see previous se ction). Register Unit Range Default Description R[...]

  • Page 19

    Chapter 3 – AT Commands, S-Regi sters, and Result s Cod es Multi-Tech Systems, Inc. MT2834ZDX User's Guide 19 Result Codes In command mode the MT2834ZDX ca n send responses, or re sult codes, to your computer. Result codes are used by communications programs and ca n also appear on your monitor. AT& Q0 selects Multi-T ech result codes wi[...]

  • Page 20

    Chapter 4 – Troubleshooting Multi-Tech Systems, Inc. MT2834ZDX User's Guide 20 Chapter 4 – Troubleshooting Your MultiModemZDX modem was thoroughly tested at the factory before it was shipped. If you are unable to make a successful connection, or if you experienc e d ata loss or garbl ed characters during your c onn ection, it is possible t[...]

  • Page 21

    Chapter 4 – Troubleshooting Multi-Tech Systems, Inc. MT2834ZDX User's Guide 21 • Your communication program settings might not match the physical port the modem is connected to. T he serial cable might be plug ged into the wrong connecto r—check your computer documentation to make sure. Or you might have selected a COM port in the pr ogr[...]

  • Page 22

    Chapter 4 – Troubleshooting Multi-Tech Systems, Inc. MT2834ZDX User's Guide 22 • If the modem reports NO CARRIER, the phone was ans we red at the other end, but no connectio n was made. You might have dialed a wrong number, and a pers on answered ins tead of a computer, or you might have dialed the correct number but t he other computer or[...]

  • Page 23

    Chapter 4 – Troubleshooting Multi-Tech Systems, Inc. MT2834ZDX User's Guide 23 There Are Garbage Characters on the Monitor • Your computer and the remote computer might be set to different word lengths, stop bits, or parities. If you have connected at 8-N-1, try changing to 7- E-1, or vice-versa, using your communicatio n software. • 4 Y[...]

  • Page 24

    Appendix A – Regulatory Compliance Multi-Tech Systems, Inc. MT2834ZDX User's Guide 24 Appendix A – R eg ulator y Complianc e Regulatory Compliance Regulatory Requirements for the United States FCC CFR47 Part 15 Regulation This equipment has been tested an d found to comply with the limits for a Class B digital device, purs ua nt to 47 CFR [...]

  • Page 25

    Appendix A – Regulatory Compliance Multi-Tech Systems, Inc. MT2834ZDX User's Guide 25 FCC CFR47 Part 68 Telecom 1. This equipment complies with Part 68 of the 47 CF R rules and the requirements adopted b y the ACTA. Located on this equipment is a label that cont ains, among other information, the registratio n numb er and ringer equivale nce[...]

  • Page 26

    Appendix A – Regulatory Compliance Multi-Tech Systems, Inc. MT2834ZDX User's Guide 26 Current Requirements for Label Content and Format Approved terminal equipme nt and approved protective circu itr y shall prominently display the follo wing information using the format shown belo w: • Responsible party • Product Identification • Equip[...]

  • Page 27

    Appendix A – Regulatory Compliance Multi-Tech Systems, Inc. MT2834ZDX User's Guide 27 Regulatory Requirements for Canada The following requirements are est ablish ed u nder section 69.3 of the Telecommunications Act for purposes of section 5 of the Telecommunications Ap par atus Regulations . Registered equipment shall be ar the following id[...]

  • Page 28

    Appendix A – Regulatory Compliance Multi-Tech Systems, Inc. MT2834ZDX User's Guide 28 (e) Certification N umbers granted prior to t he implementation of the above marking format are grandfathered. (i) For previously certified TE, the self-marking format shall consist of the old ce rtification number precede d by “IC:” For example, if the[...]

  • Page 29

    Appendix B – Technical Specifications Multi-Tech Systems, Inc. MT2834ZDX User's Guide 29 Appendix B – T echnical Specif icat ions Your MT2834ZDX fax modem meets the following specifications: Model Numbers MT2834ZDX, MT2834ZDXb Data Rates (Modem) 33.6K and 31.2K (ZDXb only), 28.8, 2 6.4K, 24K, 19.2K, 16.8K, 14. 4K, 12K, 9600, 7200, 4800, 24[...]

  • Page 30

    Appendix C – Warranty and Service Multi-Tech Systems, Inc. MT2834ZDX User's Guide 30 Appendix C – W ar r ant y and Ser v ice Multi-Tech Warranty Statement Multi-Tech Systems, Inc., (hereafter “MTS”) warrants that its products will be free from defects in material or workmanship for a period of two, five, or ten years (dep endi ng on mo[...]

  • Page 31

    Appendix C – Warranty and Service Multi-Tech Systems, Inc. MT2834ZDX User's Guide 31 Repair Procedures for International Cust omers (Outside U.S.A. and Canada) Your original point of purchase Rese ller ma y offer the quickest and most economical repair option for your Multi-Tech product. You may also contact any Multi-Tech sales office for i[...]

  • Page 32

    Appendix D – WEEE Statement Multi-Tech Systems, Inc. MT2834ZDX User's Guide 32 Appendix D - W aste E lectr ical and Elect r onic Equipment (WEEE) St atement July, 2005 The WEEE directive places an obligation on EU-based m anufacturers, distri butors, retailers and importers to take-back electronics produ cts at t he end of their useful life.[...]

  • Page 33

    Index Multi-Tech Systems, Inc. MT2834ZDX User's Guide 33 Inde x A AT commands ..................................................................... 8 AT Commands Answerback &A ............................................................. 8 Asymmetrical Bit R ate &RA ....................................... 14 Asynchronous Word Length $E[...]

  • Page 34

    Index Multi-Tech Systems, Inc. MT2834ZDX User's Guide 34 L Label content an d format .................................................. 26 LED indicators .................................................................... 7 LINE Connection ................................................................ 5 M modem driver installation .........[...]