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Multi-Tech Systems MT9234ZBA manual

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  • Page 1

    MultiModem ® ZBA MT9234ZBA-Series MT9234ZBA MT9234ZBA-V User Guide[...]

  • Page 2

    2 Multi-Tech Systems, Inc. MT9234ZBA-Ser ies User Guide (S000387A) MultiModem ZBA MT9234ZBA-Series User Guide MT9234ZBA, MT9234ZBA-V PN S000387A, Version A Copyright This publication may not be repro duced, in whole or in pa rt, without prior expressed written permission from Multi- Tech Systems, Inc. All rights reserved. Copyright © 2007, by Mult[...]

  • Page 3

    Table of Contents Multi-Tech Systems, Inc. MT9234ZBA-Ser ies User Guide (S000387A) 3 Table of Contents CHAPTER 1 – IN TRODUC TION ................................................................................................................................ 5 Features...............................................................................[...]

  • Page 4

    Table of Contents 4 Multi-Tech Systems, Inc. MT9234ZBA-Ser ies User Guide (S000387A) Fax Branding Statem ent ......................................................................................................... ..................... 30 Canadian Limita tions Notice .................................................................................[...]

  • Page 5

    Chapter 1 – Introduction Multi-Tech Systems, Inc. MT9234ZBA-Ser ies User Guide (S000387A) 5 Ch apter 1 – Int r oduct ion Congratulations on your purc hase of the MultiModem ZBA modem. You have acquired one of the finest intelligent voice/data/fax modems available tod ay from one of the world’ s oldest modem manufacturers: Multi-T ech S ystems[...]

  • Page 6

    Chapter 1 – Introduction 6 Multi-Tech Systems, Inc. MT9234ZBA-Ser ies User Guide (S000387A) Technical Specifications The MT9234ZBA-Series mo dem meets t he following specifications: Trade Name MultiModem ® ZBA Model Number MT9234ZBA Build Number MT9234ZBA, MT9234ZBA-V Server-to-Client 56K speeds when accessing a V.90 or V.92 server (actual Data [...]

  • Page 7

    Chapter 1 – Introduction Multi-Tech Systems, Inc. MT9234ZBA-Ser ies User Guide (S000387A) 7 Note: Any cables connected to the comput er should be shielded to reduc e interference. Diagnostics Po wer-on self test, local anal o g loop, local digital loop, remote dig ital l oop. Indicators LEDs for Transmit Data, Receive Data , Carrier Detect, 56K b[...]

  • Page 8

    Chapter 3 – Operation 8 Multi-Tech Systems, Inc. MT9234ZBA-Ser ies User Guide (S000387A) C hapter 2 – Inst al lat ion This chapter shows you step-b y-step how to set up your Multi-Tech MT 9234ZBA modem. Safety Warnings • Use this product only with UL- and CUL-listed computers ( U.S.A. and Canada) • To reduce the risk of fire, use only 26 AW[...]

  • Page 9

    Chapter 3 – Operation Multi-Tech Systems, Inc. MT9234ZBA-Ser ies User Guide (S000387A) 9 Location of the Jumpers Note: The Speaker Mode Jumper is fo r the Mo d em with the Voice Option Changing the Dial-U p/Leased-Line Jumper As shipped from the factory, your modem is configur ed for normal dial-up oper ation. T hat is, the modem must dial a phon[...]

  • Page 10

    Chapter 3 – Operation 10 Multi-Tech Systems, Inc. MT9234ZBA-Ser ies User Guide (S000387A) Step 2: Connect the Modem to Your PC Turn off your computer. Place the modem in a convenient lo cati on, and then connect it to your computer’s serial port, the telephone line or leas ed line, AC power, and, optionall y, your telephone. Connections - No Vo[...]

  • Page 11

    Chapter 3 – Operation Multi-Tech Systems, Inc. MT9234ZBA-Ser ies User Guide (S000387A) 11 Connect Speakers (Voice Option) For speakerphone or voice m ail applications, use a 1/8-inc h plu g male-to-male stereo patch cord to connect the SPKR jack on the side of the modem to the LINE IN jack on your sound card. If your sound card does not have a LI[...]

  • Page 12

    Chapter 3 – Operation 12 Multi-Tech Systems, Inc. MT9234ZBA-Ser ies User Guide (S000387A) 4. The Global Wizard dialog box appe ared. Click Next . 5. The Global Wizard searches for your modem and identifies it. Click Next . 6. Select the country/region in which the modem will be used. Click Next . 7. Review your country/regio n choic e. If it is c[...]

  • Page 13

    Chapter 3 – Operation Multi-Tech Systems, Inc. MT9234ZBA-Ser ies User Guide (S000387A) 13 Ch apter 3 – Oper at ion About the Front Panel The LED indicators on the front panel in dica te status, configuration, and activit y: TD – Transmit Data. Flashes when the modem is transmitting data to a nother modem. RD – Receive Data. Flashes when the[...]

  • Page 14

    Chapter 3 – Operation 14 Multi-Tech Systems, Inc. MT9234ZBA-Ser ies User Guide (S000387A) Connecting to the Internet Your Multi-Tech modem is your gate way to the Internet and the World Wide Web. To access the Internet and Web via your modem, you must establi s h a dia l- up account with an Internet service prov id er (ISP). T o locate an ISP nea[...]

  • Page 15

    Chapter 4 – Remote Configuration Multi-Tech Systems, Inc. MT9234ZBA-Ser ies User Guide (S000387A) 15 Ch apter 4–R emote Conf ig ur at ion Remote configuration is a network man age ment tool that allo ws you to c onfigure MT9234Z BA modem s anywhere in your network from one location. With pass word-prot ected remote configur atio n, you can issu[...]

  • Page 16

    Chapter 5 – Callback Security 16 Multi-Tech Systems, Inc. MT9234ZBA-Ser ies User Guide (S000387A) Ch apter 5 – Cal l back Se cur it y This chapter describes how to use callback securit y with your modem. Callback security protects your net work from unauthorized access and hel p s control long-di stance costs. W hen callback security is enabled[...]

  • Page 17

    Chapter 5 – Callback Security Multi-Tech Systems, Inc. MT9234ZBA-Ser ies User Guide (S000387A) 17 Setting Callback Security Message Parity The modem’s password prompt and mess ages p arity must matc h the parity of the computer to which the modem is connected. 1. Open a data communications program suc h as H yperT erminal. 2. In the terminal wi[...]

  • Page 18

    Chapter 5 – Callback Security 18 Multi-Tech Systems, Inc. MT9234ZBA-Ser ies User Guide (S000387A) 5. After the delay specified by the #CBD n command, the callb ack modem calls the number associated with the password. If the callback modem is unable to esta blish a connection, it tries again, up to the number of attempts specified by the #CBA n co[...]

  • Page 19

    Chapter 5 – Callback Security Multi-Tech Systems, Inc. MT9234ZBA-Ser ies User Guide (S000387A) 19 Direct Connection Use this procedure when you want to connect without fi rst being called back. The pas s word that you use must be set up for an optional direct connection. 1. Using a data communications program such as Hy perTerminal, dial the numb[...]

  • Page 20

    Chapter 5 – Callback Security 20 Multi-Tech Systems, Inc. MT9234ZBA-Ser ies User Guide (S000387A) Callback Assignments Form Location Password Telephone Number 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 34 25 26 27 28 29[...]

  • Page 21

    Chapter 6– Troubleshooting Multi-Tech Systems, Inc. MT9234ZBA-Ser ies User Guide (S000387A) 21 Chapter 6 – Troubleshooting Your modem was thoroughly tested at the factory before it was shipped. If you are unab l e to make a successful connection, or if you experienc e data loss or garbled characters during you r connecti on, it is possible that[...]

  • Page 22

    Chapter 6 – Troubleshooti ng 22 Multi-Tech Systems, Inc. MT9234ZBA-Ser ies User Guide (S000387A) • If the modem is on, the cable is plugged into the co rrect port, the communic ation software is configured correctly, and you still don’t get an OK , the fault might be in the serial cable. Make sure it is firml y connected at both ends. • Is [...]

  • Page 23

    Chapter 6– Troubleshooting Multi-Tech Systems, Inc. MT9234ZBA-Ser ies User Guide (S000387A) 23 The Modem Disconnects While Online • If you are not using Modem on Hold, Call Waiting can i nte rrupt your connection when someon e tries to call you. If you have Call Waiting servic e, disable it before each ca ll. In most telephone areas in North Am[...]

  • Page 24

    Chapter 6 – Troubleshooti ng 24 Multi-Tech Systems, Inc. MT9234ZBA-Ser ies User Guide (S000387A) Data Is Being Lost • If you are using data compression and a h igh speed serial por t, set the serial p ort bau d rate to t wo to six times the data rate. • Make sure the flow control method you s elected in so ftware matches the method selected i[...]

  • Page 25

    Chapter 7– Warranty, Service, & Technical Support Multi-Tech Systems, Inc. MT9234ZBA-Ser ies User Guide (S000387A) 25 Chapter 7 – W arrant y , Ser vice, and T e chnical Suppor t Multi-Tech Warranty Statement Multi-Tech Systems, Inc., (hereafter “MTS”) warrants that its products will be free from defects in material or workmanship for a [...]

  • Page 26

    Chapter 7 – Warranty,Service , & Technical Support 26 Multi-Tech Systems, Inc. MT9234ZBA-Ser ies User Guide (S000387A) number. If the product is out of warranty, a payment in adv ance is required. Accptable means of payment include credit card, wire transfer or a check in U.S. dollars dra wn on a U.S. bank. Repaired un its shall be shipped fr[...]

  • Page 27

    Appendix A – Upgradi ng the Modem’s Firmware Multi-Tech Systems, Inc. MT9234ZBA-Ser ies User Guide (S000387A) 27 Appendix A – Upg r ading the Modem ’ s Firm w ar e Your modem is controlled by semi-perm an ent software, called firmware , which is stored in flash memory. Firmware is nonvolatile; that is, it remains stored in memory when the m[...]

  • Page 28

    Appendix A – Upgr adi ng Your Modem’s Fir m ware 28 Multi-Tech Systems, Inc. MT9234ZBA-Ser ies User Guide (S000387A) Step 4: Extract the Upgrade Files 1. Install the Flash Wizard utility by doubl e-clicking the file name in Wind ows Explorer. 2. Extract the upgrade files by double-clicki ng th e file name. The extracted files include a .HEX fil[...]

  • Page 29

    Appendix B – Regulator y Compliance Multi-Tech Systems, Inc. MT9234ZBA-Ser ies User Guide (S000387A) 29 Appendix B – Regu lator y Compliance FCC Part 15 Regulation This equipment has bee n tested an d found to comply with the limits for a Class B digital devic e, pursuant to Part 15 of the FCC rules. These limits are desi gn ed to provide reaso[...]

  • Page 30

    Appendix B – Regulator y Compliance 30 Multi-Tech Systems, Inc. MT9234ZBA-Ser ies User Guide (S000387A) Fax Branding Statement The Telephone Consum er Pro tection Act of 1991 makes it unlaw ful for any person to use a co mputer or other electronic device, including fax machi ne s, to send any message unles s such message clearly contains the foll[...]

  • Page 31

    Appendix B – Regulator y Compliance Multi-Tech Systems, Inc. MT9234ZBA-Ser ies User Guide (S000387A) 31 International Modem Restrictions Some dialing and ans wering defaults and restrictions may va ry for internationa l modems. Changing settings may caus e a modem to become non-compliant with national telecom requirem ents in specific countries. [...]

  • Page 32

    Appendix B – Regulator y Compliance 32 Multi-Tech Systems, Inc. MT9234ZBA-Ser ies User Guide (S000387A) Appendix C – W aste Elect r ical and Elect ronic Equipment WEEE (Waste Electrical and Electronic Equipment) Statement July, 2005 The WEEE directive places an obligati on on EU-based manufact urers, dist ributors, retai lers, and importers to [...]

  • Page 33

    Appendix D – Installing a Mo d em under Linux Multi-Tech Systems, Inc. MT9234ZBA-Ser ies User Guide (S000387A) 33 Appendix D – Inst al ling a Modem under Linux This appendix expl ains how to install a modem on a computer oper ating under the Red Hat Linux 6.2 operati ng system. Other versions of Red Hat and other Linux operating systems shoul d[...]

  • Page 34

    Appendix E – Connectin g to a Cisco R outer 34 Multi-Tech Systems, Inc. MT9234ZBA-Ser ies User Guide (S000387A) Appendix E – Conne ct ing to a Cisco R outer Connecting to a Cisco Router Console Port The console port on the Cisco IOS ® router is an asynchr onous serial port configured as data communications equ ipment (DCE). For Cisco 1000, 160[...]

  • Page 35

    Appendix E – Connectin g to a Cisco R outer Multi-Tech Systems, Inc. MT9234ZBA-Ser ies User Guide (S000387A) 35 Step 3: Console Port Final Setup Send the following command string to the modem co nn ect ed to the console port of the Cisco router: AT% R1 &W 0 The %R1 command sets E0 , Q1 , &D0 , &K0 , $SB9600 , and %S1 , and the &W0[...]

  • Page 36

    Appendix E – Connectin g to a Cisco R outer 36 Multi-Tech Systems, Inc. MT9234ZBA-Ser ies User Guide (S000387A) Appendix F – C -R OHS HT/TS Substa nc e Concentration 依照中国标准的有毒有害物质信息 根据中华人民共和国信息产业部 (MII) 制 定的电子信息产品 (EIP) 标准－中华人民共和国《电子信息产 ?[...]

  • Page 37

    Index Multi-Tech Systems, Inc. MT9234ZBA-Ser ies User Guide (S000387A) 37 Inde x A AT commands &D ...................................................................................13 &F .................................................................................... 13 &W ............................................................[...]

  • Page 38

    Index 38 Multi-Tech Systems, Inc. MT9234ZBA-Ser ies User Guide (S000387A) S Safety ..................................................................................... 8 Serial Cable .......................................................................... 22 Serial Port ............................................................................[...]