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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Multi-Tech Systems RF102S, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Multi-Tech Systems RF102S one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Multi-Tech Systems RF102S. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Multi-Tech Systems RF102S should contain:
- informations concerning technical data of Multi-Tech Systems RF102S
- name of the manufacturer and a year of construction of the Multi-Tech Systems RF102S item
- rules of operation, control and maintenance of the Multi-Tech Systems RF102S item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Multi-Tech Systems RF102S alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Multi-Tech Systems RF102S, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Multi-Tech Systems service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Multi-Tech Systems RF102S.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Multi-Tech Systems RF102S item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
Model RF102S Dual Serial Port Router with Built-in 4-Port 10/100 Switch Quick St art Guide[...]
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Page 2
Quick Start Guide PN#S0000137Revision A Model RF102S Serial Port Router This publication may not be reproduced, in whole or in part, without prior expressed written permission from Multi-T ech Systems, Inc. All rights reserved. Copyright © 2001, by Multi-Tech Systems, Inc. Multi-T ech Systems, Inc. makes no representations or warranties with respe[...]
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Page 3
iii Content s Introduction .................................................................................... 4 Related Documentation .................................................................. 5 Get Adobe Acrobat Reader ...................................................... 5 Get the User Guide ............................................[...]
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Page 4
RouteFinder RF102S Quick S tart Guide 4 Introduction Congratulations on the purchase of one of the finest serial port routers available today , Multi-T ech Systems RouteFinder Model RF102S. The RouteFinder RF102S provides shared Internet access for up to 253 LAN users over a modem connection and one 1 IP address. Virtual Server (IP Mapping) enab[...]
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Page 5
Introduction 5 Related Documentation This RF102S Serial Port Router Quick S tart Guide is intended to be used by systems administrators and network managers. This guide provides the necessary information for a qualified person to unpack, cable, install software, and configure the device for proper operation. A detailed RF102S Serial Port Router Use[...]
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Page 6
RouteFinder RF102S Quick S tart Guide 6 Hardware Installation Safety Warnings 1. Never install telephone wiring during a lightning storm. 2. Never install telephone jacks in a wet location unless the jack is specifically designed for wet locations. 3. This product is to be used with UL and cUL listed computers. 4. Never touch uninsulated telephone [...]
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Page 7
Hardware Installation 7 Cabling your RouteFinder Cabling your RouteFinder requires making the appropriate connections to PCs, analog modem or ISDN T A (optional), AC power and the router . Because this device also provides DHCP server functions, remote access, routing, and firewall protection, after your device is properly cabled, you will need to [...]
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Page 8
RouteFinder RF102S Quick S tart Guide 8 4. T o use the Uplink option to connect to another network segment, slide the Uplink/Normal switch into the Uplink position. Connect the LAN cable to LAN port number 1. Plug the other end of the LAN cable into another hub, router , or switch. Note: If you are not using the Uplink feature, place the switch in [...]
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Page 9
Software Installation 9 Software Installation and Configuration Before beginning the installation process, ensure that your system meets all hardware and software requirements: Intel 486 or higher processor . 10/100 BaseT cable to connect the RF102S to the network. One or two asynchronous analog modems or ISDN terminal adapters (also kn[...]
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Page 10
RouteFinder Quick S tart Guide 10 RouteFinder Monitor RouteFinder Monitor is a multi-purpose utility designed to let you know the status of your RF102S connection. The monitor offers the ability to point and click on an event to access context-sensitive troubleshooting procedures. Using RouteFinder Setup Wizard Note: Before beginning this procedure[...]
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Page 11
Software Installation 11 4. When the software installation completes, the Setup Wizard dialog box displays. Click OK .[...]
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Page 12
RouteFinder Quick S tart Guide 12 5. The Setup Wizard: Device List dialog box displays. The Setup Wizard automatically checks your network for available network devices and displays them in the Device Name list. Select the device you want to configure from the Device Name list. Record the information in the Device Information area for later referen[...]
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Page 13
Software Installation 13 6. The Setup Wizard: Device IP Address dialog box displays. Enter the last octet of the local network IP address for this device. The Setup Wizard automatically detects the first three octets of your local IP address. Y ou can change the network name of your RouteFinder . If you are connecting to an ISP , the device name ca[...]
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Page 14
RouteFinder Quick S tart Guide 14 7. The Select Function dialog box displays. Select IP Routing (NA T Enabled) to enable local LAN clients to share one external IP address for accessing the Internet. Select Remote Access to enable remote users to use a dial-up connection to log on to the network. Click Next .[...]
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Page 15
Software Installation 15 8. If the Remote Access option was selected for one or both ports, the Setup Wizard: Remote Access dialog box displays. Remote Access Y ou must define the location of your remote user account database by selecting Use Local Client List or Use RADIUS Server . Follow the instructions for the user database that your system wil[...]
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Page 16
RouteFinder Quick S tart Guide 16 Password V erification: Re-enter the remote dial-in user s password. Callback T ype: Select one of the following three callback options for each remote client: No Callback : Select this option to enalbe the remote user to immediately connect to the network after being authenticated. No Callback is the defau[...]
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Page 17
Software Installation 17 Use RADIUS Server Select this option to authenticate your remote clients on a RADIUS server . Enter the following RADIUS Server Settings: RADIUS Access Server IP Address : Enter the IP address of the RADIUS Access Server . RADIUS Accounting Server IP Address : Enter the IP address of the RADIUS Accounting Server . ?[...]
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Page 18
RouteFinder Quick S tart Guide 18 IP Routing (NA T Enabled) and IP Routing (NA T Disabled) If you select IP Routing for an asynchronous port, the Setup Wizard: IP Routing dialog box displays. Enter the information required to dial-up and login to your ISPs remote server: T elephone Number : Enter the phone number used to dial your remote ser[...]
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Page 19
Software Installation 19 9. The Setup Wizard: DNS IP Address dialog box displays. Enter your ISPs DNS Server IP address. If you are not sure of the IP address, cont act your ISP . Refer to the Glossary in the User Guide for more information about the DNS Server . Click Next . 10 . The Setup Wizard: Modem Settings dialog box displays.[...]
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Page 20
RouteFinder Quick S tart Guide 20 The final step in configuring your RF102S for basic operations is to enter the model and DTE baudrate of the modem you are using. This is an important setting that determines the DTE baudrate or speed of communication between the RF102Ss ports and your modem or ISDN T A . Select your modem and baudrate as descri[...]
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Page 21
Software Installation 21 13 . The Setup Wizard: Modem Setting dialog box re- displays. Select the baudrate from the Asynchronous port settings list. Select the DTE speed (the speed of communication between the asynchronous port of the RF102S and the modem). For DCE speed compression modems, this can normally be set to about four times the speed of [...]
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Page 22
RouteFinder Quick S tart Guide 22 15 . The Note dialog box displays indicating that you have completed the Setup Wizard. Read the IMPORT ANT! information cont ained in the dialog box. Click Run Monitor (recommended), or click Run Manager to configure the RF102S, or click Exit . Testing your Connection When you select Run Monitor , the RouteFi[...]
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Page 23
Software Installation 23 Note: If a problem occurs while testing your connection, or you need to configure advanced options such as filtering, DHCP or routing, use RouteFinder Manager by selecting Start | Programs | RouteFinder Manager | RouteFinder Manager . Configuring your Route Finder RouteFinder Manager is the main program used to configure yo[...]
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Page 24
RouteFinder Quick S tart Guide 24 Limited Warranty Multi-T ech W arranty & Rep air Policies Multi-T ech Systems, Inc., (hereafter MTS) warrants that its products will be free from defects in material or workmanship for a period of two years from date of purchase, or if proof of purchase is not provided, two years from date of shipment. MT[...]
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Page 25
Software Installation 25 Technical Support Multi-T ech Systems has an excellent staf f of technical support personnel available to help you get the most out of your Multi-T ech product. If you have any questions about the operation of this unit, or experience difficulty during installation you can contact T ech Support via the following: Phone: (80[...]
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Page 26
S0000137[...]