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Multi-Tech Systems MTCBA-E manual

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Table of contents for the manual

  • Page 1

    MultiModem ® EDGE Wireless Modem MTCBA-E User Guide[...]

  • Page 2

    Copyright and Technical Support Multi-Tech Systems, Inc. MultiModem EDGE Wireless Modem User Guide 2 MultiModem® EDGE Wireless Modem User Guide Model MTCBA -E S000381F, Revision F Copyright This publication may not be reproduced, in w hole or in part, without prior ex pressed w ritten permission from Multi- Tech Systems, Inc. All rights reserved. [...]

  • Page 3

    Table of Contents Multi-Tech Systems, Inc. MultiModem EDGE Wireless Modem User Guide 3 Contents Chapter 1 – Product Descrip tion and Speci fications ............................................................................. ...................4 Product Descr iption ...............................................................................[...]

  • Page 4

    Chapter 1 – Product Descrip tion and Specifications Multi-Tech Systems, Inc. MultiModem EDGE Wireless Modem User Guide 4 Chapter 1 – P r oduct Descript ion and Specif icat ions Product Description The MultiModem® EDGE wireless modem delivers some of the fa stest cellular w ireless data speeds by utilizing EDGE technology. It allow s users to c[...]

  • Page 5

    Chapter 1 – Product Descrip tion and Specifications Multi-Tech Systems, Inc. MultiModem EDGE Wireless Modem User Guide 5 Safety General Safety The modem is designed for and intended to be used in fixed and mobile applications. “Fixed” means that the device is physically secured at one location and is not able to be eas ily moved to another lo[...]

  • Page 6

    Chapter 1 – Product Descrip tion and Specifications Multi-Tech Systems, Inc. MultiModem EDGE Wireless Modem User Guide 6 Maintenance of Your Modem Your Wireless MultiModem is the product of advanced engineering, design and crafts manship and should be treated with care. The suggestions below will help y ou to enjoy this product for many years. ?[...]

  • Page 7

    Chapter 1 – Product Descrip tion and Specifications Multi-Tech Systems, Inc. MultiModem EDGE Wireless Modem User Guide 7 General Specifications General Specifications Power Requirements 5 V to 32VDC; 400mA Average @5V, 1A Peak @ 5V Circuit Switched Data/Fax Features As ynchronous, non-transparent up to 14.4K bps Group 3 Fax, Class1 Mechanical Dim[...]

  • Page 8

    Chapter 1 – Product Descrip tion and Specifications Multi-Tech Systems, Inc. MultiModem EDGE Wireless Modem User Guide 8 Antenna Specifications GSM/EGSM Antenna Requirements/Specifications Frequency Range: 824 – 960 MHz / 1710 – 1990 MHz Impedance: 50 Ohms V S W R : < 2 . 0 : 1 Typical Radiated Gain: 3 dBi on azimuth plane Radiation: Omni [...]

  • Page 9

    Chapter 1 – Product Descrip tion and Specifications Multi-Tech Systems, Inc. MultiModem EDGE Wireless Modem User Guide 9 RS232 15-Pin Connector Pinout 10 11 6 1 5 15 PIN EIA CCIT Designation RS-232 1 DCD 109 Data Carrier Direct 6 RX 104 Receive Data (out) 2 TX 103 T ransmit Data 8 DT R 108.2 Data Terminal Ready 9 GND Signal Ground 7 DSR 107 Data [...]

  • Page 10

    Chapter 2 – Activation and Installation Multi-Tech Systems, Inc. MultiModem EDGE Wireless Modem User Guide 10 Chapter 2 – A ct iv at ion and Instal lat ion Step 1 – Activate Your Wireless Account Please see the wireless account Activation Notices lo cated on the MultiModem CD. Choose the one for your wireless netw ork provider and follow the [...]

  • Page 11

    Chapter 2 – Activation and Installation Multi-Tech Systems, Inc. MultiModem EDGE Wireless Modem User Guide 11 Step 3 – Connect the Antenna Serial Cable, and Power Antenna Connect a suitable antenna to the SMA connector (S ee antenna specifications in Chapter 1). Ant e nna Conne ctor (SMA type) Serial Cable Connect both sides of the serial and c[...]

  • Page 12

    Chapter 2 – Activation and Installation Multi-Tech Systems, Inc. MultiModem EDGE Wireless Modem User Guide 12 Power Plug the power supply cable into the modem. For Two-Piece Transformer Power Supply (International) . • Connect the AC cord receptacle into the transformer block. • Connect the AC cord plug into the mains power outlet. For One-Pi[...]

  • Page 13

    Chapter 2 – Activation and Installation Multi-Tech Systems, Inc. MultiModem EDGE Wireless Modem User Guide 13 Step 5 – Attach the Modem to a Flat Surface (Optional) To mount the Wireless Mu ltiModem, do the following: 1. Obtain mounting screws (tw o are needed) that are appropriate for the surface on which you w ill mount the MultiModem. For ex[...]

  • Page 14

    Chapter 2 – Activation and Installation Multi-Tech Systems, Inc. MultiModem EDGE Wireless Modem User Guide 14 Step 5 – Install the Modem Driver Introduction Compatibility: The wireless modem is compatible w ith Windows 2000/2003+, Windows XP, and Linux. Windows: Windows operating systems require a modem driver to be installed. See the example b[...]

  • Page 15

    Chapter 3 – Using Your Wireless modem Multi-Tech Systems, Inc. MultiModem EDGE Wireless Modem User Guide 15 Chapter 3 – Using Y our W ir eless Modem Phone Number for the Wireless Modem • Every w ireless modem will have its ow n unique phone number provided by your wireless provider. • The wireless modem’s phone number may simply be told t[...]

  • Page 16

    Chapter 3 – Using Your Wireless Modem Multi-Tech Systems, Inc. MultiModem EDGE Wireless Modem User Guide 16 Establishing a Voice Call • Enter PIN Code (Enter this only if required b y your w ireless provider) Type AT+CPIN=1234 Responses: OK (PIN Code accepted) +CME ERROR : 16 (Incorrect PIN Code) +CME ERROR : 3 (PIN already entered [with +CMEE [...]

  • Page 17

    Chapter 3 – Using Your Wireless Modem Multi-Tech Systems, Inc. MultiModem EDGE Wireless Modem User Guide 17 Using Short Message Service (SMS) If you have SMS (Short Message Service), you can manipulat e such messages in these w ays: send, read, store, and delete. The AT commands needed to perform these functi ons are listed below. Please refer to[...]

  • Page 18

    Chapter 3 – Using Your Wireless Modem Multi-Tech Systems, Inc. MultiModem EDGE Wireless Modem User Guide 18 SMS Examples Send Example: Send SMS message to an other SMS compatible device: at+cmgf=1 (set to text mode) OK at+cpms="SM","SM","SM" (set memory storage w hen writing and sending SMS messages) OK at+cmgs="[...]

  • Page 19

    Chapter 3 – Using Your Wireless Modem Multi-Tech Systems, Inc. MultiModem EDGE Wireless Modem User Guide 19 Internet Access Internet access can be setup in Windows Dial-Up Netw orki ng (DUN) of the computer t hat the wireless modem is serving. Setup procedures will vary according to t he ty pe of wireless service provider used. To access Dial-Up [...]

  • Page 20

    Chapter 3 – Using Your Wireless Modem Multi-Tech Systems, Inc. MultiModem EDGE Wireless Modem User Guide 20 Create Your Dial-Up Connection in Windows XP/2003 1. Click on Start and then click on Control Panel . 2. In the Control Panel , double-click on Network Connections . 3. On the Network Connections screen on the left-hand side under Netw ork [...]

  • Page 21

    Chapter 3 – Using Your Wireless Modem Multi-Tech Systems, Inc. MultiModem EDGE Wireless Modem User Guide 21 Internet Access Internet access can be setup in Windows Dial-Up Netw orki ng (DUN) of the computer t hat the wireless modem is serving. Setup procedures will vary according to t he ty pe of wireless service provider used. To access Dial-Up [...]

  • Page 22

    Chapter 3 – Using Your Wireless Modem Multi-Tech Systems, Inc. MultiModem EDGE Wireless Modem User Guide 22 Create Your Dial-Up Connection in Windows XP/2003 17. Click on Start and then click on Control Panel . 18. In the Control Panel , double-click on Network Connections . 19. On the Network Connections screen on the left-hand side under Networ[...]

  • Page 23

    Chapter 4 – Troubleshooting and Frequently Asked Questions Multi-Tech Systems, Inc. MultiModem EDGE Wireless Modem User Guide 23 Chapter 4 – Troubleshoot ing and Fr equently A sk ed Quest ions Troubleshooting Examples Before calling the Multi-Tech Technical Support, check to the following connections: • The right antenna is connec ted to the [...]

  • Page 24

    Chapter 4 – Troubleshooting and Frequently Asked Questions Multi-Tech Systems, Inc. MultiModem EDGE Wireless Modem User Guide 24 Frequently Asked Questions Which providers can I use? • Two major providers are T-Mobile and AT&T. Does this modem support High-Speed Circuit-Switched Data (HSCSD)? • No, our GSM/GPRS modems do not support HSCSD[...]

  • Page 25

    Chapter 4 – Troubleshooting and Frequently Asked Questions Multi-Tech Systems, Inc. MultiModem EDGE Wireless Modem User Guide 25 A fter changing the + CNMI, + CSCA, or +CSMP command values, the modem doesn’t store them. • When changing these command values, you must use the +CSAS command to store the changes. How do I send an SMS message to a[...]

  • Page 26

    Appendix A – Warranty and Repairs Multi-Tech Systems, Inc. MultiModem EDGE Wireless Modem User Guide 26 Appendix A – W ar r ant y and R epairs Multi-Tech Warranty Statement Multi-Tech Systems, Inc., (hereafter “MTS”) warrants that its pr oducts w ill be free from defects in material or workmanship for a period of two, five, or ten years (de[...]

  • Page 27

    Appendix A – Warranty and Repairs Multi-Tech Systems, Inc. MultiModem EDGE Wireless Modem User Guide 27 Repair Procedures for International Distributors International distributors should contact their MTS International sales represent ative for information about the repair of Mult i-Tech product(s). Please direct your questions regarding technica[...]

  • Page 28

    Appendix B – Waste Electrical and El ectronic Equipment Statement Multi-Tech Systems, Inc. MultiModem EDGE Wireless Modem User Guide 28 Appendix B - W aste Elect rical and Elect r onic Equipment (WEEE) Statement July, 2005 The WEEE directive places an obligati on on EU-based manufacturers, distributor s, retailers and importers to take- back elec[...]

  • Page 29

    Appendix C – China ROHS Multi-Tech Systems, Inc. MultiModem EDGE Wireless Modem User Guide 29 Appendix C – C -R OHS HT/TS Substanc e Conc ent r at ion 依照中国标准的有毒有害物质信息 根据中华人民共和国信息产业部 (MII) 制定的电子信息产品 (EIP) 标准－中华人民共和国《电子信息产品污染控制管[...]