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NCR 7882 manual

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Table of contents for the manual

  • Page 1

    RealScan 7882 Installation and Ow ner Guide 12623 497-0419630 Release F Septem ber 5, 2002 Inform ation Pr oducts RSD-A tlan ta[...]

  • Page 2

    NCR Re a lS ca n 7882 Ins ta lla tion a nd Owne r Guide 09/02 497-0419630 Rele a se F 2 of 62 The program products descr ibed in this b ook are licensed products of NCR Cor po r at io n. It is t he polic y of NC R t o impr o v e pr od ucts a s new tec hnology, components, soft war e, and fir mwar e bec ome av ailable. T herefor e, NC R r eser v es [...]

  • Page 3

    NCR Re a lScan 7882 Installatio n and Owne r Guide 497-0419630 Rele a s e F 09/ 02 3 of 62 Obtaining A dditional Information Other Information Products Ord er Nu mber T itl e B005-0000-1305 NCR RealScan 7882 User Guide B005-0000-1306 NCR RealScan 7882 Repair Guide BST0-2121-74 NCR Scanner Programming Tags BD20-1074-A NCR Scanner/Scale Interface Pro[...]

  • Page 4

    NCR Re a lScan 7882 Installatio n and Owne r Guide 09/02 497-0419630 Rele a s e F 4 of 62 RealScan 7882 M ountings RealS can 7882 The NCR RealScan 7882 is a small, compact laser sc anner with many of the same fea t ur es a s t he l a r ge r s c a nne r s . I t c an b e m o unt e d ho r iz o nt al ly in a c hec ks t a nd or vertic ally above the che[...]

  • Page 5

    NCR Re a lScan 7882 Installatio n and Owne r Guide 497-0419630 Rele a s e F 09/02 5 of 62 Installation Instruct ions When in stalling a RealScan 7882, it is r ec ommended t hat you firs t mount the Power Su ppl y and ru n all the cabl es. After con nectin g the un it to th e host te rmin al, mak e any nece ssary program ming chan ges an d scan some[...]

  • Page 6

    NCR Re a lScan 7882 Installatio n and Owne r Guide 09/02 497-0419630 Rele a s e F 6 of 62 Step 1 - Ins ta lling Pow er S upply and In terf ace Cables Conn ecti n g th e Cab l es to an NCR Real Scan 7882 The RealScan 7882 can be powered through a wall adapter Power Supply or direct ly from the host terminal. The RealScan 7882 automatically detects w[...]

  • Page 7

    NCR Re a lScan 7882 Installatio n and Owne r Guide 497-0419630 Rele a s e F 09/02 7 of 62 USB Inter face Connection Connecting a RealScan 7882 Scanner to a USB port on a host terminal requires two cables. One end of t he Do ngle Adapt er C able c onnect s t o t he host t er minal. The other end has an In terface B ox t hat contains a printed cir cu[...]

  • Page 8

    NCR Re a lScan 7882 Installatio n and Owne r Guide 09/02 497-0419630 Rele a s e F 8 of 62 J3 i n th e I nte rface Bo x on th e end o f the Don gl e Adap ter Cab le co nta in s a sh un t tha t must be c o r r ec t ly ins t alled fo r t he host t e r minal. T he c able is s hipped fr om t he fa c t or y with the shu nt on pi ns 3 and 4. The followin [...]

  • Page 9

    NCR Re a lScan 7882 Installatio n and Owne r Guide 497-0419630 Rele a s e F 09/02 9 of 62 A uxiliary RS-232 Port The Auxiliary RS-232 Port pr ov ides a c onnection for an RS-232 devic e suc h as a RealScan 7837 Hand-Held Scanner. The followin g table gives wirin g information abou t the conn ector. A uxiliar y RS - 232 Port Pin N umber Signal Na m [...]

  • Page 10

    NCR Re a lScan 7882 Installatio n and Owne r Guide 09/02 497-0419630 Rele a s e F 10 of 62 Step 2 - Setting P rogr am Parameters an d V erify ing Host Connection Now you need to turn on the NCR RealScan 7882. After making an y necessary program changes, scan a few tags to verify that the RealScan 7882 is communicating with the h ost term in al. Tur[...]

  • Page 11

    NCR Re a lScan 7882 Installatio n and Owne r Guide 497-0419630 Rele a s e F 09/02 11 of 62 OCIA Single Cable NCR 2127, 2154, 2155, 2156, 2157, 2760, 7050, 7051, 7052, 7053, 7054, 7450, 7070 1 P 1416 C 0110040 RS-232 NCR 2170, 7452, 7445 ICL 9518/200, 9520/150, Mi croB ilt MB -8010 Checkr eader, 9-Pin D Shell, 6-P in M odular 1P 1416 C 0190 04 0 IB [...]

  • Page 12

    NCR Re a lScan 7882 Installatio n and Owne r Guide 09/02 497-0419630 Rele a s e F 12 of 62 OCIA Short Format NCR 2113, 2126, 7058 1P 1416 C 0140 04 0 OCI A Long For m at NCR 1255, 2151, 2152, 2552, 2557, 2950 1P 1416 C 0260 04 0 RS-232 B eetle SNI Beetle 3L 1 P 1416 C 2630040 RS-232 Gilbar co Gilbarco Controller 1P 1416 C 2370 04 0[...]

  • Page 13

    NCR Re a lScan 7882 Installatio n and Owne r Guide 497-0419630 Rele a s e F 09/02 13 of 62 RS -232 Ruby Ver ifone R uby (4M ) 1P 1416 C 2540 04 0 RS-232 W ayne Wayne Contr oller 1P 1416 C 2360 04 0[...]

  • Page 14

    NCR Re a lScan 7882 Installatio n and Owne r Guide 09/02 497-0419630 Rele a s e F 14 of 62 Programmi ng Default s Sc a nning t he Default progra mmi ng tag sets most p rog ram p aram eters to facto ry defi n ed val ue s as s how n i n th e fol low in g ch art. Howe ver, som e p aram eters do n ot have default v alues so t hey are not c hanged, t he[...]

  • Page 15

    NCR Re a lScan 7882 Installatio n and Owne r Guide 497-0419630 Rele a s e F 09/02 15 of 62 16 Label Iden tifi ers Identifier T ype Unique Pr efix Common Byte 1 5D Common Byte 2 42 Bar Code Typ e No De fau lt val ue – rem ai ns a s prog ramm ed UPC - A UPC- E EAN -8 EAN -13 Co d e 39 Co d e 128 I 2 o f 5 C o m m o n B y t e 0000222 Unique Identifi[...]

  • Page 16

    NCR Re a lScan 7882 Installatio n and Owne r Guide 09/02 497-0419630 Rele a s e F 16 of 62 Programmi ng for USB Connection The NCR RealScan 7882 must be properly programmed when usin g the USB Dongle co nnec t io n t o t he ho s t t er mi nal. T hi s pr o gr am m ing d e pend s o n t he t ype o f ho s t ter minal being us ed . RS -232 Comm unicatio[...]

  • Page 17

    NCR Re a lScan 7882 Installatio n and Owne r Guide 497-0419630 Rele a s e F 09/02 17 of 62 M aking Other Program Changes If you st ill need t o ma ke pr ogr am c hanges aft er set t ing t he co mmunica t ion par amet e r s, you can en ter inf orma tion directly from the Prog ramm in g W orks he ets. Th e Progr amming Wo r ksheet s, loc a t ed at t [...]

  • Page 18

    NCR Re a lScan 7882 Installatio n and Owne r Guide 09/02 497-0419630 Rele a s e F 18 of 62 Sca n Sample T ags Now you sh ould scan some sample tags to verify that the RealScan 7882 i s comm un ica tin g wi th th e host te rmi nal . Foll owi ng are f our g ood tags th at you can use . After ver ifying that the RealScan 7882 i s communicating properl[...]

  • Page 19

    NCR Re a lScan 7882 Installatio n and Owne r Guide 497-0419630 Rele a s e F 09/02 19 of 62 De termining La bel Qua lity Many labels in a t ypic al r e t ail envir onment a r e unr ead a ble. T he follo wing illust r at io n shows som e of the com mon p roblem s. Vendors and p rinte rs regul arly su pply products to th e ma rket with bar codes th at[...]

  • Page 20

    NCR Re a lScan 7882 Installatio n and Owne r Guide 09/02 497-0419630 Rele a s e F 20 of 62 Step 3 - Sett ing RealScan 7882 Sca n Zone The scan zone on a NCR RealScan 7882 Scanner can be set to horizontal or vertical. Chang ing the scan zon e chang es the angl e of the scan lines comin g from the scanner. 16011 Horizontal Scanning Vertical Scanning [...]

  • Page 21

    NCR Re a lScan 7882 Installatio n and Owne r Guide 497-0419630 Rele a s e F 09/02 21 of 62 Horiz ontal - P ass-by Scanni ng This inst alla t ion pr ov id es t he mos t eff ic ient wa y t o s c an it ems . It is t ypic ally us ed in checkouts where s peed is ex t r emely impor t ant. In this inst allat ion, t he operat or s lid es ite ms from the in[...]

  • Page 22

    NCR Re a lScan 7882 Installatio n and Owne r Guide 09/02 497-0419630 Rele a s e F 22 of 62 Vertical - P r esentati on S canni ng from Top This inst a llat io n is used on s mall c hec ko ut c o unte r s t hat d o not hav e enough ro o m fo r pass-by sc anning. Here t he operat or pic ks up t he item, pr es ents it t owar d t he top of t he scanner,[...]

  • Page 23

    NCR Re a lScan 7882 Installatio n and Owne r Guide 497-0419630 Rele a s e F 09/02 23 of 62 Step 4 - M ounting the RealScan 7882 Rubber Feet The NCR RealScan 7882 Scanner is suppl ied with rubber feet that can be attac hed to the sides o f the cabi ne t. Thi s pe rmits th e scann er to si t on th e check stan d in a verti cal posi tion witho ut b ei[...]

  • Page 24

    NCR Re a lScan 7882 Installatio n and Owne r Guide 09/02 497-0419630 Rele a s e F 24 of 62 3. Inst all t w o L a t c h Clips – h orizontal installation only . T hese c lips s ec ur e t he RealScan 7882 to the Plastic Top Plate in case somethin g falls on th e assembled unit. DC Plastic Top Plate Latch Clip 18749 Scanner Mounting Screw 4. Conne ct[...]

  • Page 25

    NCR Re a lScan 7882 Installatio n and Owne r Guide 497-0419630 Rele a s e F 09/02 25 of 62 Vertical M ounting Bracket Laser Scan Direction Laser Scan Direction Laser Scan Direction Vertical Mount Bracket Scanner Interface Cable Power Cable Mounting Screws (Three) Ground Wire 16016 RS-232 Peripheral Cable[...]

  • Page 26

    NCR Re a lScan 7882 Installatio n and Owne r Guide 09/02 497-0419630 Rele a s e F 26 of 62 Checkstand Cutout 1. Put the RealScan 7882 into the hole in the checkstand. D iagrams in NCR RealSc an 7882 Sp e cification s sh ow the various dimension s of the hole. 2. Align the RealScan 7882 to the Checkstand. T he leading edge of the Top Plate must be f[...]

  • Page 27

    NCR Re a lScan 7882 Installatio n and Owne r Guide 497-0419630 Rele a s e F 09/02 27 of 62 Op erating th e Scann er The NCR RealScan 7882 is a fixed position device that is not han dled or moved by the operat o r d ur ing opera t ion. It is mainta ined a nd s er v ic ed by t r a ined s er v ic e per s o nnel only . The operator has no access to any[...]

  • Page 28

    NCR Re a lScan 7882 Installatio n and Owne r Guide 09/02 497-0419630 Rele a s e F 28 of 62 Cleaning th e Scanner Keeping the scan windows clean helps keep the read r at e ex c ept ionally high. During no rmal ope ratio n th e scan windo ws ge t dirty , an d if y ou p ermit th e di rt to accu mul ate, perfor mance degr ad es t o t he point where the[...]

  • Page 29

    NCR Re a lScan 7882 Installatio n and Owne r Guide 497-0419630 Rele a s e F 09/02 29 of 62 Corre cting Sc anner P roblems When the Real Scan 7882 is first tur ned on, sever al diagnostic tests ar e run to check the status of various components. If a failu re occurs , a series of beeps and flashes of th e Green Stat us Indic at o r id entify it. T h[...]

  • Page 30

    NCR Re a lScan 7882 Installatio n and Owne r Guide 09/02 497-0419630 Rele a s e F 30 of 62 There are ot her c ondit ions t hat ar e not id entified by the diagnost ic s when you turn on the RealScan 7882. The following chart identifies some of the more common problems. Problem Status Indicators T one Possible Cause Cor recti v e Action Sc a nner d [...]

  • Page 31

    NCR Re a lScan 7882 Installatio n and Owne r Guide 497-0419630 Rele a s e F 09/02 31 of 62 Interf ace Inf ormat ion Interface Connector . Complies with FDA radiation Performance standards 21 CFR Subchapter J. One or more of the U.S. Patents listed below apply: 4,868,375 4,797,551 4,851,667 4,235,018 4,272,675 4,282,426, 4,679,154 5,194,722 5,276,31[...]

  • Page 32

    NCR Re a lScan 7882 Installatio n and Owne r Guide 09/02 497-0419630 Rele a s e F 32 of 62 Communications Protocol The Commun ications Protocol function identifies the commun ications protocol the RealScan 7882 is using . Sc an the Diagnostics Mode and Hex 3 pr ogramming tags (mu st be first ta gs scan ned afte r ap ply in g p owe r). Thre e b eep [...]

  • Page 33

    NCR Re a lScan 7882 Installatio n and Owne r Guide 497-0419630 Rele a s e F 09/02 33 of 62 NCR RealScan 7882 Specifi catio ns Checkstand Hole – RealScan 7882 Hori z ontal M ount 11981 E SIDE VIEW C Item Flow D C D E A B C D E 8 5/8 in. 21.91 cm 8 5/8 in. 21.91 cm 1/16 in. 0.16 cm 1 1/16 in. 2.70 cm 1/2 in. 1.27 cm Features F062 9 5/8 in. 24.45 cm[...]

  • Page 34

    NCR Re a lScan 7882 Installatio n and Owne r Guide 09/02 497-0419630 Rele a s e F 34 of 62 Checkstand Hole – RealScan 7882 Fl at M ount 11993 SIDE VIEW A B C D Features 8 3/4 in. 22.22 cm 8 3/4 in. 22.22 cm 1/16 in. 0.16 cm 1/16 in. 0.16 cm K012 A B C Item Flow D C B D[...]

  • Page 35

    NCR Re a lScan 7882 Installatio n and Owne r Guide 497-0419630 Rele a s e F 09/02 35 of 62 Ventilation Re quirements The RealScan 7882 Scanner/Scale is design ed to oper ate without an exhaust fan in the checksta nd; however , ther e must be ad eq uat e c onvec t ion air flow. T he ambient temperature inside the checkstand cannot be high er than 10[...]

  • Page 36

    NCR Re a lScan 7882 Installatio n and Owne r Guide 09/02 497-0419630 Rele a s e F 36 of 62 Programmin g Wo rksheets 19020A 1 0 COMMUNICATIONS PROTOCOL OCIA NCR Long OCIA Single Cable Keyboard Wedge IBM 1520 Bar Code Reader IBM Slot Scanner RS-232 IBM Hand-Held Bar Code Reader Protocol OCIA NCR Short (Datachecker) 0 1 3 4 5 6 B A 2 OCIA Non-NCR Dual[...]

  • Page 37

    NCR Re a lScan 7882 Installatio n and Owne r Guide 497-0419630 Rele a s e F 09/02 37 of 62 19022A 1 2 TIMERS Lockout Time (Milliseconds) 450 0 A Restart Lockout Timer B Active Time (Minutes) C 600 1 750 2 900 3 1050 4 1200 5 1350 6 1500 7 Off 0 On 1 0 0 15 1 30 2 60 3 19023A 1 3 BAR CODES - 1 UPC/EAN Disable 0 A Version D B Extend UPC-A To EAN-13 C[...]

  • Page 38

    NCR Re a lScan 7882 Installatio n and Owne r Guide 09/02 497-0419630 Rele a s e F 38 of 62 19024A 1 4 BAR CODES - 2 Code 39 Disable 0 A Minimum Characters Allowed B Full ASCII C Enable 1 Check Digit Present D Disable 0 Enable 1 Disable 0 Enable 1 Transmit Check Digit E Disable 0 Enable 1 Allow 1- or 2-Character Tags F 2 - F 8 Default Disable 0 Enab[...]

  • Page 39

    NCR Re a lScan 7882 Installatio n and Owne r Guide 497-0419630 Rele a s e F 09/02 39 of 62 19026A 1 7 BAR CODES - 4 Code 128 Disable 0 A Minimum Data Characters Allowed B UCC 128 C Enable 1 Disable 0 Enable 1 1 2 3 4 5 19027A 1 6 LABEL IDENTIFIERS Identifier Type Default Prefix A Common Byte 1 B Common Byte 2 C Bar Code Type D 1 Common Byte Unique [...]

  • Page 40

    NCR Re a lScan 7882 Installatio n and Owne r Guide 09/02 497-0419630 Rele a s e F 40 of 62 19028A 2 0 RS-232 PARAMETERS - 1 Baud Rate 300 0 A Parity B Stop Bits and Character Length C 600 1 1200 2 2400 3 4800 4 9600 5 19200 6 Odd 0 Even 1 1 Stop Bit 7-Bit Character 0 Handshake C None 4 1 Stop Bit 8-Bit Character 1 2 Stop Bits 7-Bit Character 2 2 St[...]

  • Page 41

    NCR Re a lScan 7882 Installatio n and Owne r Guide 497-0419630 Rele a s e F 09/02 41 of 62 19031A 2 3 RS-232 TERMINATOR BYTE Terminator Byte A ASCII Code B Disable 0 Enable 1 0 - 7 0 Default Hex Character (ASCII Code Chart) 0 - F Hex Character (ASCII Code Chart) 3 2 4 RS-232 COMMUNICATIONS OPTIONS Message Delay No Delay 0 10ms Delay 1 50ms Delay 2 [...]

  • Page 42

    NCR Re a lScan 7882 Installatio n and Owne r Guide 09/02 497-0419630 Rele a s e F 42 of 62 A SCII Code Chart 70 71 72 73 74 75 76 77 78 79 7A 7B 7C 7D 7E 7F p q r s t u v w x y z { | } DEL 60 61 62 63 64 65 66 67 68 69 6A 6B 6C 6D 6E 6F a b c d e f g h i j k l m n o 50 51 52 53 54 55 56 57 58 59 5A 5B 5C 5D 5E 5F P Q R S T U V W X Y Z [ ] ^ _ 40 [...]

  • Page 43

    NCR Re a lScan 7882 Installatio n and Owne r Guide 497-0419630 Rele a s e F 09/02 43 of 62 Regulatory Information Federal Communications Commission (FCC) Radio Frequency Interference S tatem ent Note: This eq uipment has been t est ed and found t o c o mply with the limit s for a Class A d igital d ev ic e, pur s uant t o Par t 15 of t he FCC Rules[...]

  • Page 44

    NCR Re a lScan 7882 Installatio n and Owne r Guide 09/02 497-0419630 Rele a s e F 44 of 62 Identification Labels The Iden tificati on Labe ls a re mo lded i nto the bottom of th e cab in et. They provi de ne cessa ry i nf ormat ion about th e un it: p owe r requ irem en ts, radi o in terferen ce informa t ion, a nd a pplic able N CR pa t ents . 185[...]

  • Page 45

    NCR Re a lScan 7882 Installatio n and Owne r Guide 497-0419630 Rele a s e F 09/02 45 of 62 Declaration of C onformity We, NCR Corp orat i on , Ret ail Solutions D ivis ion Atlanta, 2651 Sat ellit e B oulevar d , Duluth, Georgia, 30096-5810, U. S. A . , d ec lare under our so le r esponsibility that the pro duc t NCR RealScan 7882 Bar Code Scann er [...]

  • Page 46

    NCR Re a lScan 7882 Installatio n and Owne r Guide 09/02 497-0419630 Rele a s e F 46 of 62 Laser Safe ty The NCR RealScan 7882 is not intended for long-term viewing of the direct laser light. However , t he unit is sa fe if used a s it was intend ed . Note: The NCR RealScan 7882 is a CDRH Cla s s IIa and IEC C lass 1 La ser Pr oduct Laser Safety La[...]

  • Page 47

    NCR Re a lScan 7882 Installatio n and Owne r Guide 497-0419630 Rele a s e F 09/02 47 of 62 Laser M odul e Label This laser module does not comply with 21CFR1040. USE ONLY AS A COMPONENT. 18547 Laser Pow er The NCR RealScan 7882 meets the following laser power r eq uirements. • Class 1 EN 60825-1: 1994 (Europäische Norm) • Class 1 IEC 825-1: 19[...]

  • Page 48

    NCR Re a lScan 7882 Installatio n and Owne r Guide 09/02 497-0419630 Rele a s e F 48 of 62 Pr ogramming T ags Volume A dj ust men t Reset[...]

  • Page 49

    NCR Re a lScan 7882 Installatio n and Owne r Guide 497-0419630 Rele a s e F 09/02 49 of 62 Default Programmi ng M ode[...]

  • Page 50

    NCR Re a lScan 7882 Installatio n and Owne r Guide 09/02 497-0419630 Rele a s e F 50 of 62 End Save and Reset[...]

  • Page 51

    NCR Re a lScan 7882 Installatio n and Owne r Guide 497-0419630 Rele a s e F 09/02 51 of 62 A bort Diagnostic M ode[...]

  • Page 52

    NCR Re a lScan 7882 Installatio n and Owne r Guide 09/02 497-0419630 Rele a s e F 52 of 62 RS-232 Temporary Service M ode M ode 1[...]

  • Page 53

    NCR Re a lScan 7882 Installatio n and Owne r Guide 497-0419630 Rele a s e F 09/02 53 of 62 M ode 2 Reset T allies[...]

  • Page 54

    NCR Re a lScan 7882 Installatio n and Owne r Guide 09/02 497-0419630 Rele a s e F 54 of 62 Hex 0 Hex 1[...]

  • Page 55

    NCR Re a lScan 7882 Installatio n and Owne r Guide 497-0419630 Rele a s e F 09/02 55 of 62 Hex 2 Hex 3[...]

  • Page 56

    NCR Re a lScan 7882 Installatio n and Owne r Guide 09/02 497-0419630 Rele a s e F 56 of 62 Hex 4 Hex 5[...]

  • Page 57

    NCR Re a lScan 7882 Installatio n and Owne r Guide 497-0419630 Rele a s e F 09/02 57 of 62 Hex 6 Hex 7[...]

  • Page 58

    NCR Re a lScan 7882 Installatio n and Owne r Guide 09/02 497-0419630 Rele a s e F 58 of 62 Hex 8 Hex 9[...]

  • Page 59

    NCR Re a lScan 7882 Installatio n and Owne r Guide 497-0419630 Rele a s e F 09/02 59 of 62 Hex A Hex B[...]

  • Page 60

    NCR Re a lScan 7882 Installatio n and Owne r Guide 09/02 497-0419630 Rele a s e F 60 of 62 Hex C Hex D[...]

  • Page 61

    NCR Re a lScan 7882 Installatio n and Owne r Guide 497-0419630 Rele a s e F 09/02 61 of 62 Hex E Hex F[...]

  • Page 62

    NCR Re a lScan 7882 Installatio n and Owne r Guide 09/02 497-0419630 Rele a s e F 62 of 62 Co p y rig h t © 2001, 2002 b y NCR C o rpo ratio n[...]