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NCR 7458 manual

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Table of contents for the manual

  • Page 1

    NCR RealPOS  7458 Release 1.0 Hardware Service B005-0000-1442 Issue A[...]

  • Page 2

    The product described in this book is a licensed product of NCR Corporation. NCR is a registered trademark of NCR Corporation. NCR RealPOS, NCR RealPrice, NCR RealScan, NCR Ea syPo int and NCR FastLane are either registered trademarks or trademarks of NCR Corporation in the United State s and/or other countries. It is the policy of NCR Corporation [...]

  • Page 3

    i Preface Audience This book is written for hardware in staller/service personnel, system integrators, and field engineers. Notice: This document is NCR proprietary information and is not to be disclosed or reproduced without consent. Safety W arnings Servicing Caution: This product does not contain user serviceable parts. Servicing should only be [...]

  • Page 4

    ii Lithium Battery Warning Caution: Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type as recommended by the manufacturer. The battery is battery is recyclable. At the end of its useful life, under various state and local laws it may be illegal to dispose of this battery into the mu nicipal waste. [...]

  • Page 5

    iii Grounding Instructions In the event of a malfunction or breakdown, grounding provides a path of least resistance for electric cu rrent to reduce the risk of electric shock. This product is equipped with an electric cord having an equipment-grounding conductor and a grounding plug. The plug must be plugged into a matching outlet that is properly[...]

  • Page 6

    iv References • NCR RealPOS 7458 Hardware User’s Guide (B005-0000-1440) • NCR RealPOS 7458 Site Preparation (B005-0000-1441) • NCR RealPOS 7458 Parts Identification Manual (B005-0000-1443) • NCR 5932 USB Keyboard User’s Guide (B005-0000-1395) • NCR 5932 Wedge Keyboard User’s Guide (BD20-1369-A) • NCR 5942 12.1-Inch LCD Monitor Use[...]

  • Page 7

    v T able of Contents Chapter 1: Product Overview Introduction ........................................................................................... 1-1 Cabinet ............................................................................................. 1-2 Label Locations ......................................................................[...]

  • Page 8

    vi Replacing the Front Panel Control Board ............................. 3-16 Replacing the CD-ROM Drive ................................................ 3-17 Removing the Hard Disk ............................................................. 3-19 Removing the Hard Disk Assembly ...................................... 3-20 Replacing the Hard Disk A[...]

  • Page 9

    vii Latch Assembly Wiring and Adjustments ................................ 3-47 Power Supply ...................................................................................... 3-48 AC Input ........................................................................................ 3-48 DC Outputs ...................................................[...]

  • Page 10

    viii CPU Fan (CN10) ....................................................................... 3-61 LCD Interface (CN4) ................................................................ 3-62 Parallel (CN3) ........................................................................... 3-63 IDE-1/IDE-2 (CN17, CN14) ..........................................[...]

  • Page 11

    ix Revision Record Issue Date Remarks A Feb 2003 First issue[...]

  • Page 12

    x Radio Frequency Interference Statements Federal Communicatio ns Commission (FCC) Information to User This equipment has been tested and found to comply with the limits for a Class A digital device, pu rsuant to Part 15 of FCC Ru les. These limits are designed to provide reasonable protection against harmful interference when th e equipment is ope[...]

  • Page 13

    xi V o luntary Control Council for Interference (VCCI) International Radio Freque ncy Interference Statement Warning: This is a Class A product. In a do mestic environment this product may cause radio interference in which case t he user may be required to take adequate measures.[...]

  • Page 14

    xii Declaration of Conformity Manufacturer's Name NCR Corporation Manufacturer's Address NCR Corporation Retail Solutions Division – Atlanta 2651 Satellite Boulevard Duluth, GA 30096-5810 Type of Equipment Information Technology Equipment Model Number Class 7458 Electrical Ratings (Input) 100-120 V/200-240 V, 2.0 A/1.0 A, 50-60 Hz NCR C[...]

  • Page 15

    Chapter 1: Product Overview Introduction The NCR RealPOS 80 (also referred to as NCR 7458) is a powerful, retail-hardened point-of-sale terminal targeted for general merchandise, food and convenience store environments. It provides exceptional scalability utilizing Intel Celeron and Pentium III processors to address a range of price/performance lev[...]

  • Page 16

    1-2 Chapter 1: Produ ct Overview The 7458 is designed with serviceability in mind to reduce costly downtime. It incorporates the latest in serviceability features including tool free serviceability. Specif ically, the 7458 incorporates: • Removable hard drive – The terminal utilizes a front-side removable hard drive that slides ea sily out of t[...]

  • Page 17

    Chapter 1: Product Overv iew 1-3 The following table highlights the standard features and options available with the RealPOS 80 base Models: Major Model CPU 7458-1110 Intel 85 0MHz Celeron, 128MB Memory, Flex Disk, 4 RS-232, 4 Powered USB, Audio/Mic. and US Power Cord. (G11) 7458-1111 Intel 85 0MHz Celeron, 128MB Memory, Flex Disk, 4 RS-232, 4 Powe[...]

  • Page 18

    1-4 Chapter 1: Produ ct Overview Label Locations The serial number and model number are included on a label, which is located on the bottom of the Electronics Box Tray, which can be seen through a rectangular hole in the bottom of the cabinet. If the terminal was shipped with an Operating System pre-installed then there is also a Certificate of Aut[...]

  • Page 19

    Chapter 2: POST Diagnostics Power-On Self-T est (POST) Errors Whenever a recoverable error occurs during POST, the BIOS displays an error message describing the problem. If a system boot is incomplete (for example, the system is turned off while it is going through the POST), then the next time the system is powered on you may get a message st atin[...]

  • Page 20

    2-2 Chapter 2: POST Diagnos tics Recoverable POST Errors Whenever a recoverable error occurs during POST, the BIOS displays an error message describing the problem. If the Beep Error Codes option is set to ON in BIOS Setup, a series of 2 beeps is issued followed four (4) groups of 1 to 4 tones. These tones correspond to a specific Recoverable POST [...]

  • Page 21

    Chapter 2: POST Diagnos tics 2-3 Beeps Error Message Corrective Action Video Errors 1-3-1-1 0220: Monitor type does not match CMOS - Run SETUP Should not happen, unless CMOS is corrupted. Default Parameters in Setup. Memory Errors 1-4-1-1 0230: System RAM Failed at offset: Replace Memory module 1-4-1-2 0231: Shadow Ram Failed at offset: Replace Mem[...]

  • Page 22

    2-4 Chapter 2: POST Diagnos tics Beeps Error Message Corrective Action 2-4-1-2 0271: Check date and time settings Set Time and Date Configuration Errors 3-1-1-1 0280: Previous boot incomplete - Default configuration used 3-1-1-2 0281: Memory Size found by POST differed from EISA CMOS Possible Hardware problem with Motherboard or memory Diskette Err[...]

  • Page 23

    Chapter 2: POST Diagnos tics 2-5 Beeps Error Message Corrective Action 4-4-3-1 02F8: CPU over temperature error Check/replace Fan, Check air vents, etc 4-4-3-2 02FA: Cannot read CPU temperature Check/replace Fan, Check air vents, etc. 4-4-3-3 02FA: Cannot read CPU temperature Replace Motherboard 4-4-3-4 02FB: Cannot read System temperature Replace [...]

  • Page 24

    2-6 Chapter 2: POST Diagnos tics Terminal POST Errors There are several POST routines that issue a POST Terminal Error and shut down the system if they fail. Before shutting down the system, the terminal-error handler issues a beep code signifying the test point error, then writes the error to port 80h and atte mpts to initialize the video. The han[...]

  • Page 25

    Chapter 3: Hardware Service Introduction This chapter discusses procedures for disassembling the 7458 hardware for servicing. Topics include: • Safety requirements • Back Panel Cable connectors • Disassembly procedures • Board strapping information Safety Requirements Caution: This product does not contain user serviceable parts. Servicing [...]

  • Page 26

    3-2 Chapter 3: Hardware Servic e IT Power System This product is suitable for connection to an IT power system with a phase-to-phase voltage not exceeding 240 V. Peripheral Usage This terminal should only be used with peripheral devices that are certified by the appropriate safety ag ency for the country of installation (UL, CSA, TUV, VDE) or those[...]

  • Page 27

    Chapter 3: Hardware Servic e 3-3 Back Panel Cable Connectors The following illustrations identify the Back Panel connectors. The optional USB Daughter Card has th ree 12V USB+ connectors, one 24V USB+ connector, and Audio connectors. 20376 Audio Out Mic * RS232/A RS232/B * RS232/C * RS232/D VGA DVI-I Parallel LAN PS/2 12V USB 24V USB AC Input Acces[...]

  • Page 28

    3-4 Chapter 3: Hardware Servic e Electronics Box Disassembly Procedures This section explains how to disassemble the 7458 for service purposes. Warning: Disconnect the AC power cord before disassembling the Terminal. Removing the Electronics Tray 1. Disconnect all cables from the back of the Electronics Box. 2. Turn the Security Door Key to the unl[...]

  • Page 29

    Chapter 3: Hardware Servic e 3-5 3. Open the Security Door. 4. Pull the Release Latch forward to release the Electronics Tray. 20346 Release Latch 5. Slide the Electronics Tray out of the cabinet. About half way out there is a Tray Stop on the side of the tray. Press in on the stop to remove the Electronics Tray from the cabinet. 20348 Tray Stop Re[...]

  • Page 30

    3-6 Chapter 3: Hardware Servic e Removing the Motherboard 1. Release the Motherboard Tray Slide Latch and slide the tray toward the front of the terminal. 20321 Motherboard Tray Slide Latc h[...]

  • Page 31

    Chapter 3: Hardware Servic e 3-7 2. Remove the USB Daughter Card. a. Disconnect the USB Power Cable (P6) and the CD-ROM Audio Cable (CN11, if present) from the USB Daughter Card. b. Disconnect the USB Control Cable from the Motherboard. 20319 USB Power Cable (P6) CD-ROM Audio Cable (CN11) USB Daughter Card USB Control Cable Note: When replacing the[...]

  • Page 32

    3-8 Chapter 3: Hardware Servic e c. Remove the USB Daughter Card by lifting up on it and then pivoting it out as shown below. 20349 USB Daughter Card USB Control Cable Cable Clam p Replacing the USB Daughter Card Note: The USB Daughter Card serv ice assembly includes the bracket. a. Insert the two extensions on th e bracket into the slots in the Mo[...]

  • Page 33

    Chapter 3: Hardware Servic e 3-9 3. Use the illustration below for re ference (Sheet Metal Tray not shown). Disconnect the following cables from the Motherboard. • Front Panel Switch Cable (CN16) • Hard Disk Interface Cable (CN17) • Flexible Diskette Interface Cable (CN18) • UPS Control Cable (CN9) • Main Power Supply Connector (PS1) • [...]

  • Page 34

    3-10 Chapter 3: Hardware Servic e Replacing the Motherboard Note: The Motherboard service assembly includes the sheet metal tray and the PCI Tree Card. 1. Verify the board’s jumper settings. (See the Processor Board section) 2. Remove the CPU, Lithium Battery, and memory modules from the old Motherboard assembly and install them on th e new board[...]

  • Page 35

    Chapter 3: Hardware Servic e 3-11 Removing a PCI Adapter Card Adapter cards are connected to the PCI Riser Card inside the Electronics Box. 1. Remove the Electronics Tray. 2. Release the Motherboard Tray Slide Latch and slide the Motherboard Tray slightly toward the front of the terminal. 3. Disconnect any cables to the PCI Adapter Card. 4. Remove [...]

  • Page 36

    3-12 Chapter 3: Hardware Servic e Removing the Power Supply 1. Disconnect all power cables. • Hard Disk Power • Hard Disk #2 Power • Flexible Diskette Power • CD-ROM Power • UPS Battery Power Note: This is simplified by first removing the hard drive assembly, if present. (See Removing the Second Hard Drive section.). • USB Power • Mot[...]

  • Page 37

    Chapter 3: Hardware Servic e 3-13 Replacing the Power Supply The Power Supply has two hooks on the bottom that are used to hold i t in place. 1. Position the Power Supply in the te rminal chassis so th at the hooks align with the slots in the chassis. 2. Slide the Power Supply toward the back of the terminal. The top of the Power Supply slides unde[...]

  • Page 38

    3-14 Chapter 3: Hardware Servic e Replacing the Flexible Disk Drive 1. Place the Flex Drive in the Flex Br acket, aligning the screw hol es in the Flex Drive with the tw o pins on the bracket. 20340 Flex Drive Flex Dri ve Bracket CD-ROM Drive Flex Drive Sli de Latch 2. Slide the Flex Slide Latch against th e Flex Drive until it latches. The bracket[...]

  • Page 39

    Chapter 3: Hardware Servic e 3-15 2. Press in on the latches on the sides o f the disk drive assembly. At the same time slide the drive assembly toward the back of the terminal using your thumbs. Note: Press on the top set of latches. The bottom latches are for the Hard Drive Drawer. 20335 Latches 3. Lift the drive assembly out of the terminal and [...]

  • Page 40

    3-16 Chapter 3: Hardware Servic e 4. Turn the assembly upside down and remove the CD-ROM Drive from the bracket. − Disconnect the standoff by pul ling up on the CD-ROM Drive − Remove the drive from the slots in the bracket 20336 Slots CD-ROM Drive Flex Drive Standoff Front Panel Control Panel Standoff Replacing the Front Panel Control Board The[...]

  • Page 41

    Chapter 3: Hardware Servic e 3-17 Replacing the CD-ROM Drive 1. Insert the two extensions of th e CD-ROM Drive Bracket into the slots in the bracket. 20336a Slots Standoff CD-ROM Drive Bracket 2. Snap the standoff into the hole in the bracket.[...]

  • Page 42

    3-18 Chapter 3: Hardware Servic e 3. Install the Flexible Disk Drive/CD -ROM Assembly in the terminal. There are two hooks on the bottom of the assemb ly that should align with hooks on the Hard Disk Bracket. Slide the Flexible Disk Drive/CD-ROM Assembly toward the front of the terminal until it latches into position. 20337 Ribbon Cabl e Connector [...]

  • Page 43

    Chapter 3: Hardware Servic e 3-19 20546 Master Drive (Black) Slave Drive (Gray) Motherboard (Blue) Removing the Hard Disk Note: The Hard Disk can be removed without having to open the cabinet. 1. Unlock and open the Security Door. 20345 Security Door Hard Disk Security Lock Hard Disk Latch 2. Unlock the Hard Disk Security Lock. 3. Lift up on the Ha[...]

  • Page 44

    3-20 Chapter 3: Hardware Servic e Removing the Hard Disk Assembly If necessary, the entire Hard Disk Assembly can be removed. 1. Disconnect the cables from the Hard Disk. 2. Press in on the latches on the side s of the Disk Drive Assembly. At the same time slide the assembly toward the fro nt of the terminal. 20334 Flex Disk/CD -ROM Assembly Latch [...]

  • Page 45

    Chapter 3: Hardware Servic e 3-21 Removing the Compact Flash The terminal configuration determines where the Compact Flash is mounted. It can be on the Secondary Hard Disk Bracket, the UPS Battery Bracket, or on the chassis. All three locations contain the same hole/slot pattern for the mounting the bracket. 1. Disconnect the Compact Flash Powe r C[...]

  • Page 46

    3-22 Chapter 3: Hardware Servic e Replacing the Compact Flash 1. Hook the bottom of the Compact Flas h Bracket onto the slot on the Hard Disk Bracket (or UPS Bracket or the Chassis as applicable). 2. Snap the standoff into the hole on the bracket. 3. Connect the Compact Flash Power Cable and Compact Flash Interface Cable. 20331 Slot Standoff Note: [...]

  • Page 47

    Chapter 3: Hardware Servic e 3-23 Removing the Secondary Hard Disk 1. Lift the Hard Disk Release Latch on the Hard Disk Bracket and slide the drive assembly to the side as shown below to disengage it from the chassis. 20330 Release Latch Hard Disk 2. Disconnect the Hard Disk cables. Replacing the Secondary Hard Disk 1. Verify the jumper settings on[...]

  • Page 48

    3-24 Chapter 3: Hardware Servic e 2. Position the Hard Disk assembly over the hooks in the chassis base and slide it into its latched position. 20418 Hard Disk 3. Connect the Power Cable (HDD3) to the Hard Disk. 4. Connect the Hard Disk Interface Cable to the Hard Disk and to IDE-2 on the Motherboard. 5. Connect the Hard Disk cables. Note: IDE inte[...]

  • Page 49

    Chapter 3: Hardware Servic e 3-25 Removing the UPS Battery Assembly 1. Remove the Secondary Hard Disk (if present). 2. Remove the Outside UPS Battery Bracket. a. Release the latch on the by pressing the green tab toward the back of the terminal as shown below. b. Slide the bracket toward the side of the terminal to disengage the hooks. 20329 Releas[...]

  • Page 50

    3-26 Chapter 3: Hardware Servic e Replacing the UPS Batteries 1. Connect the UPS Battery Cable to the Power Supply. 2. Insert the batteries in the bracket. Th is is a tight fit so be careful to not cut the battery cables. Note the battery orientation. Also, make sure the one battery is not sitting on top of the vertical sheet metal extension in the[...]

  • Page 51

    Chapter 3: Hardware Servic e 3-27 3. Install the UPS Battery Cover. a. Align the slots (3) in the bracket with the hooks in the cha ssis b. Slide the bracket into its latched position. 20328 UPS Battery Cover Hooks[...]

  • Page 52

    3-28 Chapter 3: Hardware Servic e Removing the Fan Note: The UPS Batteries (if present) must be removed before the Fan can be removed (see the Removing the UPS Battery Assembly section.) The Fan is mounted on two hooks and held in place by two Tension Arms. The cable is connected to the Front Panel Control Board and is held in place with two Cable [...]

  • Page 53

    Chapter 3: Hardware Servic e 3-29 Circuit Boards Processor Board 19525 RS232/A (CN6) RS232/B (CN5) RS232/C (CN6) RS232/D (CN5) VGA (CN7) DVI-I (CN4) Parallel (CN3) LAN (CN2) PS/2 (CN1) Flexible Dis kette (CN18) IDE-1 (CN17) IDE-2 (CN14) Front Panel (CN16) Power Supply (PS1) CPU Fan (CN10) Compact F lash Power (CN 15) Reserved (J1) USB Card (CN12) P[...]

  • Page 54

    3-30 Chapter 3: Hardware Servic e Jumper Settings 19547 Default settings shown Reserved COM1 Power JP2 JP3 JP4 JP1 Ring Indicator COM1 Powered Pin 2 - 3 Pin 1 - 2 Memory Configurations Single DIMM (MB) Number of DIMMs Total Memory (MB) 64 1 64 64 2 128 128 1 128 128 2 256 256 1 256 256 2 512[...]

  • Page 55

    Chapter 3: Hardware Servic e 3-31 Installing Memory Modules The 7458 contains two DIMM sockets. To install the DIMM, follow these steps: 1. Slide the Electronics Tray out of th e terminal cabinet and locate the DIMM socket. 2. Open the latches at the ends of one o f the sockets. 19532 Note: The DIMM can be installed into either DIMM socket. 3. Alig[...]

  • Page 56

    3-32 Chapter 3: Hardware Servic e Replacing the CPU CPU replacement kits include a CPU and a Heat Sink and Fan Assembly. To replace these parts, use the following procedure. 1. Slide the Electronics Tray ou t of the terminal cabinet. 2. Locate the CPU (refer to Motherbo ard illustration earlier in this section). 3. Remove any components that may ob[...]

  • Page 57

    Chapter 3: Hardware Servic e 3-33 7. Unsnap the Lever on the CPU Socket and raise it to a vertical position. 8. Carefully remove the CPU and place it in an anti-static packing. 18466a 9. Correctly position the new CPU over the CPU Socket and then guide the pins gently into place. Once it is aligned in the socket, push the CPU into the socket until [...]

  • Page 58

    3-34 Chapter 3: Hardware Servic e 12. Position the Heat Sink and Fan Asse mbly over the CPU (align the Key) and lower it onto the CPU. Caution: Make sure the Key is between the CPU and the connector. Otherwise the CPU will overheat. 17925 Key 13. Hook the Clip on the left side of the CPU Socket. Then push down on the Retaining Clip on the right sid[...]

  • Page 59

    Chapter 3: Hardware Servic e 3-35 Replacing the Lithium Battery Caution: Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type as recommended by the manufacturer. Discard used batteries according to the manufacturer's instructions. 1. Slide the Electronics Tray ou t of the terminal cabinet. 2. Lo[...]

  • Page 60

    3-36 Chapter 3: Hardware Servic e USB Daughter Card The USB Daughter Card provides powered USB connectors for peripheral support. Self-Healing Fuses : Each of the USB ports are fuse protected. The 24V port uses a standard replaceable fuse. The 12V ports use Self-Healing Fuses . If the current flow exceeds the fuse capacity, the fuse opens the circu[...]

  • Page 61

    Chapter 3: Hardware Servic e 3-37 D au gh ter C a rd P o w er C on necto r V iew Looking Into Board 13 GND 14 GND 12 24V 11 24V 8 GND 7 3. 3V 5 5V 6 5V 4 GND 3 5V 1 GND 2 GND 9 12V 10 12V PI N ASSI GNM E NTS 1 G ROUND 2 G R OUND 3 +5 V 4 G ROUND 5 + 5 V 6 + 5 V 7 + 3 .3V 8 GR O U N D 9 + 1 2V 1 0 + 1 2 V 11 +24V 12 +24V 1 3 + 2 4 V R T N 1 4 + 2 4 [...]

  • Page 62

    3-38 Chapter 3: Hardware Servic e M o t herboar d Int erf ace Connector V iew Looking I n to B oard 25 26 21 22 20 18 17 24 23 PI N ASSI GN M ENTS 1 S Y N C 2 S D O U T 3 A C R S T ~ 4 S D I N 5 B I TCLK 6 C D_O PEN_ A 7 CD_OP EN_B 8 CD_ ST _AB 9 R EFRE SH~ 10 C PW O K 1 1 S D (0 ) 1 2 S D (1 ) 1 3 S D (2 ) 1 4 S D (3 ) 15 G ROUND 16 US BDT0 + 17 U[...]

  • Page 63

    Chapter 3: Hardware Servic e 3-39 3-Slot PCI Riser Card The 3-Slot PCI Riser Card provides for three PCI expansion slots. 20374[...]

  • Page 64

    3-40 Chapter 3: Hardware Servic e Ethernet Circuitry The onboard Ethernet circuitry suppor ts wiring in accordance with the following specifications. Standard 10/100Base-T Data Rate 100 M bit/s Segment Length 100 M Max Segments between Nodes NA Max Repeaters between Nodes 4 Network Span NA Nodes/Segment NA Node Spacing NA Cable CAT 5 The BIOS provi[...]

  • Page 65

    Chapter 3: Hardware Servic e 3-41 PCI LCD Board (5953-K152) This PCI LCD Board provides a PCI bus interface for the 5953 12.1-Inch DynaKey. 16773 Keyboard Hea der Connector (for optional internal harness) Power H arness Con nector VGA BIOS PS/2 Keyboard C onnector (Keyboard Adapter Cable) LCD Connec tor System Speaker Connection W1 Jumper Swit ch a[...]

  • Page 66

    3-42 Chapter 3: Hardware Servic e PCI LCD Board (5952-K052) This PCI LCD Board provides a PCI bus interface for the 5952 10.4-Inch DynaKey. 15376 Keyboard Head er Connector (for optional internal harness) Panel Select Switch (SW1) Power Harness Connector VGA BIOS PS/2 Keybo ard Connecto r (Keyboard Adapter Cable) LCD Connector Setting the Panel Sel[...]

  • Page 67

    Chapter 3: Hardware Servic e 3-43 PCI VGA Video Card (7456-K350) This PCI card provides a PCI bus interface for CRTs used in dual display configurations. Install the VG A PCI Card into a PCI slot in the terminal. See the Hardware User’s Guide for information how to install an adapter card. See the PCI VGA Video Card (7456-K350) for installation i[...]

  • Page 68

    3-44 Chapter 3: Hardware Servic e 4-Port PCI RS-232 Board (3030-K169) The 4-Port RS-232 Board provides fo ur additional RS-232 ports. The board requires one unique IRQ and four eight-byte I/O addresses which are automatically assigned by the PCI BIOS. It can ope rate in a Windows 95/98/2000 or Windows NT environment. The board uses a 4-Port RS-232 [...]

  • Page 69

    Chapter 3: Hardware Servic e 3-45 4-Port PCI RS-232 Expa nsion Card (3212-K170) The SIIG Full Profile PCI-4S RS-232 Board provides four additional RS-232 ports. The board requires one unique IRQ and four eight-byte I/O addresses which are automatically assigned by the PCI BIOS. It can operate in a DOS/Windows 3.1x, Windows 95/98/98 SE/NT4.0/ 2000 o[...]

  • Page 70

    3-46 Chapter 3: Hardware Servic e 2-Port PCI RS-232 Expa nsion Card (3212-K171) The SIIG Full Profile PCI 2S RS- 232 Board provides two additional RS-232 ports. The board requires one unique IRQ and two eight-byte I/O addresses which are automatically assigned by the PCI BIOS. It can operate in a DOS/Windows 3.1x, Windows 95/98/98 SE/NT4.0/ 2000 or[...]

  • Page 71

    Chapter 3: Hardware Servic e 3-47 Cash Drawer Latch Assembly Wiring and Adjustments 20542 These surfaces must be para llel 0.080 0.010 Bend the w ire leads to clear the area of the mounting s crew head. Route wries under Lat ch Arm. Blue Red Ye llow Black Green Latches to th e banded end of the di ode. Route the Bl ue and Re d wires under the cab l[...]

  • Page 72

    3-48 Chapter 3: Hardware Servic e Power Supply The power supply provides power to the 7458 Terminal, as well as various retail peripherals through the powered connectors. The power supply is controlled by a logic on/o ff switch, which permits it to be disabled through software. An AC ou tlet without a switch is provided at the rear of the power sup[...]

  • Page 73

    Chapter 3: Hardware Servic e 3-49 Maximum Rated Output Power The maximum rated output power as defined as the sum of the products of each nominal voltage and maximum load, which is 300 W including battery charger output. UPS The UPS provides un-interruptible power to all DC outputs in the event of an AC line interruption, un til the support batteri[...]

  • Page 74

    3-50 Chapter 3: Hardware Servic e Battery Performance Application: Transaction Ride-Through . The battery supports full operation of the POS terminal and peripherals. Power Draw from Battery Maximum: 428 W (300 W DC output power and 70% efficiency) UPS Conversion Efficiency: 70% min, 75% typical Battery Support Time: 1-30 minutes Battery Current Dr[...]

  • Page 75

    Chapter 3: Hardware Servic e 3-51 Power Supply Cable Pin-Outs 20423 HDD: P3 FDD: P4 ATX: P10 AUX: P6 BATT: P7 UPS: P8 BRN: ~UPS_OFF GRY: ~BATT_ SENS BPUR BATT_LO WHT: AC_GOOD BLK: GND 5 4 3 2 1 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 3.3V : ORG 3.3V : ORG GND : BLK 5V : RED GND : BLK 5V : RED GND : BLK PWG :ORG/GRY Srip e 5VSB : PUR 12V [...]

  • Page 76

    3-52 Chapter 3: Hardware Servic e Clearing the Password The password can be cleared as follows. 1. Turn the power off and disconnect power from the Terminal. 2. Slide the Electronics Tray ou t of the terminal cabinet. 3. Locate the Battery (see the board illus trations earlier in this section). 4. Use a small screwdriver and pry the Battery out of [...]

  • Page 77

    Chapter 3: Hardware Servic e 3-53 Connector Pin-Out Identification Primary Power (PS1) Pin Name Function 1 +3.3 V +3.3 volts VCC_3.3 2 +3.3 V +3.3 volts VCC_3.3 3 GND Ground 4 +5 V + 5 volts Vcc 5 GND Ground 6 +5 V + 5 volts Vcc 7 GND Ground 8 PWG Power Good 9 +5 VSB Standby +5 volts 10 +12 V + 12 volts 11 +3.3V +3.3 volts VCC_3.3 12 -12 V - 12 vol[...]

  • Page 78

    3-54 Chapter 3: Hardware Servic e USB Daughter Card Power (CN12) Pin Name Function 1 GND Ground 2 GND Ground 3 +5V + 5 volts 4 GND Ground 5 +5V + 5 volts 6 +5V + 5 volts 7 +3.3V +3.3 volts 8 GND Ground 9 +12V + 12 volts 10 +12 V + 12 volts 11 +24V +24 volts 12 +24V +24 volts 13 GND Ground 14 GND Ground USB Daughter Card (CN12) Pin Name Function 1 S[...]

  • Page 79

    Chapter 3: Hardware Servic e 3-55 Pin Name Function 6 CD_ST_AB 7 PHONE 8 REFRESH~ 9 SDIN 10 CPWOK 11 BITCLK 12 SD0 13 GND 14 SD1 15 GND 16 SD2 17 GND 18 SD3 19 GND 20 GND 21 USB_DT1~ 22 USB_DT0~ 23 USB_DT1 24 USB_DT0 25 USB_DT3~ 26 USB_DT2~ 27 USB_DT3 28 USB_DT2[...]

  • Page 80

    3-56 Chapter 3: Hardware Servic e Front Panel (CN1) Box Fan Pin Signal Name 1 +12V 2 Ground Speaker Pin Signal Name 3 PC_OUT# 4 SPKR_POS Key Pin Signal Name 5 Keyed 6 GND Power LED Pin Signal Name 7 +5V through 330 ohm 8 GREENCTL# Hard Drive LED Pin Signal Name 9 +5V 10 HDLED[...]

  • Page 81

    Chapter 3: Hardware Servic e 3-57 ON/OFF Pin Signal Name 11 PWRBTN# 12 Ground Link Integrity LED Pin Signal Name 13 LINKLED 14 Ground Reset Pin Signal Name 15 RST 16 Ground Back Panel I/O PS/2 Kybd/Mouse (CN1) Pin Signal Name 1 KBDData 2 MDATA 3 Ground 4 Vcc 5 KBClock 6 MCLOCK[...]

  • Page 82

    3-58 Chapter 3: Hardware Servic e Serial COM1 (CN6) Pin Signal Name 1 DCD 2 Serial In - (SIN) 3 Serial Out - (SOUT) 4 DTR- 5 GND 6 DSR- 7 RTS- 8 CTS- 9 RI OR +12V for powered RS-232 Serial COM2 (CN5) Pin Signal Name 1 DCD 2 Serial In - (SIN) 3 Serial Out - (SOUT) 4 DTR- 5 GND 6 DSR- 7 RTS- 8 CTS- 9 RI[...]

  • Page 83

    Chapter 3: Hardware Servic e 3-59 Serial COM3 (CN6) Pin Signal Name 1 DCD 2 Serial In - (SIN) 3 Serial Out - (SOUT) 4 DTR- 5 GND 6 DSR- 7 RTS- 8 CTS- 9 +12V For powered RS232 Serial COM4 (CN5) Pin Signal Name 1 DCD 2 Serial In - (SIN) 3 Serial Out - (SOUT) 4 DTR- 5 GND 6 DSR- 7 RTS- 8 CTS- 9 +12V for powered RS232[...]

  • Page 84

    3-60 Chapter 3: Hardware Servic e Serial COM5 UPS (CN9) Pin Name Function 1 GND GND 2 AC_Good AC is present 3 Batt_Lo Battery low warning 4 Batt_Sense# Battery connected 5 UPS_OFF# Enable UPS Video Monitor (CN3) Pin Signal Name 1 Red 2 Green 3 Blue 4 No Connect 5 Ground 6 Analog Ground 7 Analog Ground 8 Analog Ground 9 +5V 10 Ground 11 No Connect 1[...]

  • Page 85

    Chapter 3: Hardware Servic e 3-61 Ethernet (CN2) Pin Name Function 1 TX+ Transmit Pos 2 TX- Transmit Neg 3 RX+ Receive Pos 4 TERMPLANE 5 TERMPLANE 6 RX- Receive Neg 7 TERMPLANE 8 TERMPLANE 9 FRAME GND 10 FRAME GND CPU Fan (CN10) Pin Signal Name 1 GND 2 +12V 3 FAN_SENSE[...]

  • Page 86

    3-62 Chapter 3: Hardware Servic e LCD Interface (CN4) Pin Signal Name 1 DATA2- 2 DATA2+ 3 SHIELD2_4 4 DATA4- 5 DATA4+ 6 DDCSCK 7 DDCSDA 8 ANALOG V-SYNC 9 DATA1- 10 DATA1+ 11 SHIELD1_3 12 DATA3- 13 DATA3+ 14 +5v 15 Return for + 5V, V-SYNC H-SYNC(GND) 16 HOTDET 17 DATA0- 18 DATA0+ 19 SHIELD0_5 20 DATA5- 21 DATA5+ 22 SHIELDCLK 23 CLK+[...]

  • Page 87

    Chapter 3: Hardware Servic e 3-63 Pin Signal Name 24 CLK- C1 ANALOG RED C2 ANALOG GREEN C3 ANALOG BLUE C4 ANALOG H_SYNC C5 ANALOG GND (R,G&B return) Parallel (CN3) Signal Name Pin Pin Signal Name STROBE- 1 14 AUTO FEED# Data Bit 0 2 15 ERROR# Data Bit 1 3 16 INIT# Data Bit 2 4 17 SLCT IN# Data Bit 3 5 18 Ground Data Bit 4 6 19 Ground Data Bit 5[...]

  • Page 88

    3-64 Chapter 3: Hardware Servic e IDE-1/IDE-2 (CN17, CN14) Signal Name Pin Pin Signal Name Reset IDE 1 2 Ground Host Data 7 3 4 Host Data 8 Host Data 6 5 6 Host Data 9 Host Data 5 7 8 Host Data 10 Host Data 4 9 10 Host Data 11 Host Data 3 11 12 Host Data 12 Host Data 2 13 14 Host Data 13 Host Data 1 15 16 Host Data 14 Host Data 0 17 18 Host Data 15[...]

  • Page 89

    Chapter 3: Hardware Servic e 3-65 Flexible Diskette (CN18) Signal Name Pin Pin Signal Name Ground 1 2 DRVDEN0 Ground 3 4 Reserved Key 5 6 DRVDEN1 Ground 7 8 Index# Ground 9 10 Motor Enable 1# Ground 11 12 Drive Select 0# Ground 13 14 Drive Select 1# Ground 15 16 Motor Enable 0# Ground 17 18 DIR# Ground 19 20 STEP# Ground 21 22 Write Data# Ground 23[...]

  • Page 90

    3-66 Chapter 3: Hardware Servic e PCI Riser Card (PCI1) Signal Name Pin Pin Signal Name -12V 61B1 1A1 NC CLK2 62B2 2A2 +12V GND 63B3 3A3 GNT1# TD0 64B4 4A4 REQ1# +5V 65 B5 5 A5 +5V +5V 66B6 6A6 INTA# INTB# 67B7 7A7 INTC# INTD# 68B8 8A8 +5V PRSNT#1 69B9 9A9 RESRVED RESERVED 70B10 10A10 +5V PRSNT#2 71 B11 11 A11 RESRVED GND 72B12 12A12 GND GND 73B13 [...]

  • Page 91

    Chapter 3: Hardware Servic e 3-67 Signal Name Pin Pin Signal Name AD25 84B24 24A24 GND +3.3V 85 B25 25 A25 AD24 C_BE#3 86B26 26A26 IDSEL AD23 87B27 27A27 +3.3V GND 88B28 28A28 AD22 AD21 89B29 29A29 AD20 AD19 90B30 30A30 GND +3.3V 91 B31 31 A31 AD18 AD17 92B32 32A32 AD16 C_BE#2 93B33 33A33 +3.3V GND 94B34 34A34 FRAME# IRDY# 95B35 35A35 GND +3.3V 96B[...]

  • Page 92

    3-68 Chapter 3: Hardware Servic e Signal Name Pin Pin Signal Name AD10 108 B48 48 A48 GND GND 109 B49 49 A49 AD9 CON KEY B50 A50 CON KEY CON KEY B51 A51 CON KEY AD8 110 B52 50A52 C_BE#0 AD7 111 B53 51A53 3.3V +3.3V 112 B54 52A54 AD6 AD5 113B55 53 A55 AD4 AD3 114B56 54 A56 GND21 GND 115 B57 55 A57 AD2 AD1 116 B58 56 A58 AD0 +5V 117 B59 57 A59 +5V AC[...]

  • Page 93

    Chapter 3: Hardware Servic e 3-69 PCI Riser Card Signal Name Pin Pin Signal Name GND 1B1 1A1 PGNT~(1) PCICLK1 2B2 2A2 GND GND 3B3 3A3 PGNT~(2) PCI_REQ1# 4B4 4A4 GND GND 5 B5 5 A5 PCICLK3 PCI_CLK2 6B6 6A6 RISER_ID1 GND 7B7 7A7 RESVD PCI_REQ2# 8B8 8A8 RISER_ID2 GND 9B9 9A9 NOGO PC/PCI_DREQ# 10B10 10A10 +12v PC/PCI_DGNT# 11 B11 11A11 SER_IRQ[...]

  • Page 94

    3-70 Chapter 3: Hardware Servic e[...]

  • Page 95

    Chapter 4: Cable Routing Guide Primary IDE Cable 20517 Single Fold Double Fold Primary IDE Cable UPS and Seco ndary Hard Disk Cables are Routed Under IDE Cable IDE-1 P4 Specific Cables Primary IDE Cable (Top view)[...]

  • Page 96

    4-2 Chapter 4: Cable Routi ng Guide 20516 Hard D isk CD-ROM Drive Double Fold (even if no CD-ROM is prese nt) Primary IDE Cable (Side view)[...]

  • Page 97

    Chapter 4: Cable Routi ng Guide 4-3 Secondary IDE Cable 20522 Seconary Hard Drive Double Fo ld Compact Flash Power IDE-2 Compac t F lash Seconary Hard Drive Power[...]

  • Page 98

    4-4 Chapter 4: Cable Routi ng Guide Flex Diskette Cable 20517a Single Fold Double Fold Flex Diskette I/F Cable Flex Diskette Power Cable[...]

  • Page 99

    Chapter 4: Cable Routi ng Guide 4-5 Front Panel Cables 20520 Single Fold Single Fold Front Panel Control Panel Front Panel Control Panel Cable[...]

  • Page 100

    4-6 Chapter 4: Cable Routi ng Guide UPS Battery Cables 20521 UPS Battery Power Cable[...]

  • Page 101

    Chapter 4: Cable Routi ng Guide 4-7 Fan Cable 20384 Tension Arms Hook Cable Clamp[...]

  • Page 102

    4-8 Chapter 4: Cable Routi ng Guide UPS Power Cable 20512 Motherboard Power Cable UPS Cable Route the UPS Cable behind Motherboar d Power Cable to avoid the processor heat sink. Processor[...]

  • Page 103

    Chapter 4: Cable Routi ng Guide 4-9 USB Daughter Card Cable 20510 USB Daughter Boar d Cable Double Fold Single Fold The USB Cable is secured on the bottom of the card with an Adhesive Cable Clamp. 20511 Single Fold Adhesive Cable Clamp (Bot tom side of USB Card)[...]

  • Page 104

    4-10 Chapter 4: Cable Routi ng Guide Power Supply Harness Clamp 20513 Clamp the follow ing har nesses to the Cable Clamp next t o the Pow er Supply: - Motherboard Power Supply Harness - UPS Harness - USB Daughter Card Harness - Audio Cable - PC Beep Cable[...]

  • Page 105

    Appendix A: Feature Kits This section contains a comprehensive list of the available hardware Feature Kits that can be installed in the customer environment. Kit installation instructions (for those requiring instruction) are available on the Information Products web sites. • Internet: http://www.info.ncr.com • NCR Intranet: http://inforetail.a[...]

  • Page 106

    A-2 Appendix A: Featu re Kits Feature Kit List Part Number Description 3212-K170 Standard Height 4-Port PCI Adapter Card 3212-K171 Standard Height 2-Port PCI Adapter Card 7456-K132 128MB DIMM memory upgrade (PC-133) 7456-K133 256MB DIMM memory upgrade (PC-133) 7456-K154 256MB Compact Flash Memory 7456-K350 PCI VGA Video Card 7458-K140 Internal CD R[...]

  • Page 107

    Appendix B: Hardware Specifications Performance Levels Processor 850 MHz Celeron 1 GHz P III System Bus 100 MHz 133 MHz Cache 128 KB 256 KB Interrupts IRQ Sys tem Resource NMI I/O Channel Check 0 Reserved, System Timer 1 Reserved, Keyboard buffer full 2 Reserved, Cascade interrupt 3 Serial Port 2 4 Serial Port 1 5 Serial Ports 3 & 4 6 Reserved,[...]

  • Page 108

    [...]

  • Page 109

    B-1 Appendix B: Hardware Spec ifications[...]

  • Page 110

    [...]

  • Page 111

    Index —2— 2-Port PCI RS-232 Expansion Card (3212-K171), 3-46 —4— 4-Port PCI RS-232 Board (3030-K169), 3-44 4-Port PCI RS-232 Expansion Card (3212-K170), 3-45 —A— Adapter board Removing/replacing, 3-11 —B— Battery Removing/replacing, 3-35, 3-52 Beep and error codes, 2-2 —C— Cable Routing, 4-1 Fan Cable. See Flex Diskette Cable. S[...]

  • Page 112

    Index-2 —I— IDE Cables connectory color coding, 3-22 —M— Memory installing, 3-31 Memory Configurations, 3-30 Model number, 1-4 —P— Password Clearing, 3-52 PCI LCD board 5952-K052, 3-42 PCI LCD Board (5953-K152), 3-41 PCI VGA Video Card (7456-K350), 3-43 POST Recoverable errors, 2-2 Terminal errors, 2-6 Test points and beep codes, 2-6 PO[...]