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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of NEC 16, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of NEC 16 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of NEC 16. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of NEC 16 should contain:
- informations concerning technical data of NEC 16
- name of the manufacturer and a year of construction of the NEC 16 item
- rules of operation, control and maintenance of the NEC 16 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of NEC 16 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of NEC 16, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the NEC service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of NEC 16.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the NEC 16 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 3
l Lift handset. z< PLACING AN OUTSIDE tIiAitUSlNG HANDSFREE DlAllNG * l Depress idle outside line button. l Dial desired telephone number. l Depress ON/OFF button. NOTE: When placing consecutive calls l Depress idle outside line button. the RECALL button may be used to l Dial desired telephone number, disconnect existing call and to l Lift hands[...]
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Page 4
l Lift handset, (Depress ON/Off bution ifequipped * Dial digit “1” to transmit tone signal. with Speakerphone.) NOTE: When calling a Single Line telephone, l Depress ICM button, no voice announcement is available. l Dial desired station number, OR Ring signal will be automatically pro- vided. l Voice announce after hearing tone burst; PLACING A[...]
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Page 5
SETTING CALL BACK REQUEST l Call station and receive “no answer” or Call Waiting Tone. l Dial “#“. l Verify at display: ‘5” = accepted “d” = denied l If accepted, your station number will flash intermittently in the called key set’s display, indicating your “call back request”. SETTING AUTOMATIC CALL BACK l Call station and re[...]
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Page 6
l Depress HOLD button. l Held line button will wink intermittently on your keyset. All other keysets will receive a rapid-flash on that line button. NOTE: When you place an intercom call on hold, the HOLD button will rapid-flash. PLACING CALLS ON EXCLUSIVE HOLD l Depress HOLD button twice. l Held line button will wink intermittently on your keyset.[...]
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Page 7
;i. l Depress HOLD button. l Depress ICM button. l Dial desired station number. l Announce transfer, informing station which line to pick up. NOTE: When transferring a call to a station which does not have that line appearance, the following procedure must be used; l Depress HOLD button. l Depress ICM button. l Dial desired station number and wait [...]
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Page 8
l Depress ADD/ON button. l Dial three digit station number to be programmed. l Depress desired station DSS button (I-20) l Depress ADD/ON button again. INTERCOM CALLING USING STATION DSS BUTTONS l Lift handset. (Depress ONIOfFbutton if equipped with Speakerphone.) l Dial digit “1” to transmit l Depress desired station DSS button. OR tone signal[...]
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Page 9
l Depress speed dial button to be verified (I-20) while keGet is idle. l Read number in display (one digit at a time). l Lift handset or depress ON/OFF button. l Depress idle outside line button. l Dial “#” and two-digit access code. (IO-IO> l When party has answered, use handset to begin conversation, (Hcmdsef not required when equipped wit[...]
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Page 10
ATHREE-PARTYCONFERENCE l Establish first call. l Depress HOLD button, l Establish second call. l Depress ADD/ON button. l Depress held line button (or HOLD button for intercom call). NOTE: A three-party conference may consist of the following: 3 internal stations 2 internal stations + 1 outside line 1 internal station + 2 outside lines AFOUR-PARTYC[...]
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Page 11
SETTING l Depress ON/OFF button. l Depress ICM button. l Dial “46” l Dial station number calls should be forwarded to. l Dial “I” for all calls to be forwarded. l Dial “2” for calls to be forwarded only when your station is busy, l Receive confirmation tone. l Depress ON/OFF button. NOTE: The HOLD LED will be lit steadily when call forw[...]
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Page 12
l Lift handset. (Depress ONIOFFbufton if l Depress ICM button. equipped with Speakerphone.) l Dial “2” to establish connection. l Lift handset or depress ON/OFF button. l Depress idle outside line button. l Dial “W’. l When party has answered, use handset to talk. (Handset not required when equipped with Speakerphone.) SETTING l Depress DND[...]
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Page 13
SINGLE LINE TELEPHONE l Lift handset, listen for dial tone. l Dial desired station number. l Wait for party to answer. l Lift handset, listen for dial tone. l Dial outside line access code (9,8, or 7). l Dial telephone number. *Ask party to hold. l Depr;ess switchhook momentarily, listen for second dial tone. l Place a second call if desired, NOTE [...]
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Page 14
l Inform party of transfer, l Depress switchhook momentarily, listen for second dial tone. l Dial desired station number immediately. l Depress switchhook momentarily, when station answers, l Confirm transfer and replace handset. NOTE: If station is busy or does not answer, depress switchhook momentarily to return to held party. l Establish first c[...]
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Page 15
l Lift handset, l Dial “40”. l Dial two digit access code, 20 through 29. 0 Dial outside line access code, 9,8, or 7. l Dial telephone number. l Replace handset. ACCESSING STATION SPEED DIALING l Lift handset. l Dial “#“. l Dial two digit access code, 20 through 29, l Lift handset. l Dial ‘*#“. l Dial Iwo digit access code, 10 through 1[...]
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Page 16
SETTING l Lift handset. l Dial “46”. l Dial station number you wish your calls to be forwarded to. l Dial rrly’ for all calls to be forwarded. l Dial “2” for calls to be forwarded only when your phone is busy. CANCELLING l Lift handset. l Dial 46 and replace handset, l Lift handset. l Dial 2. l You will be connected to the incoming interc[...]
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Page 17
l Lift handset. ANSWERING T Dial internal zone access code (51,52,53 or 50). l Lift handset, l Voice page. l Dial 55. l Lift handset. ANSWERING l Dial external zone page access code (61,62,63 or 60). l Lift handset. l Voice page. l Dial 65. Account code entry applies only to those systems equipped with station message detail service (SMDS), l Dial [...]
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Page 18
DIRECTORY NOTES Name Area Code &Number[...]