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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of NEC XN XN 120, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of NEC XN XN 120 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of NEC XN XN 120. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of NEC XN XN 120 should contain:
- informations concerning technical data of NEC XN XN 120
- name of the manufacturer and a year of construction of the NEC XN XN 120 item
- rules of operation, control and maintenance of the NEC XN XN 120 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of NEC XN XN 120 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of NEC XN XN 120, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the NEC service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of NEC XN XN 120.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the NEC XN XN 120 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
Single L ine T e lephone User Guide Inte ll igen t Hy brid Sy stem[...]
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Page 2
1 Thank y ou for purchasing the NEC XN120 sy stem. Due to the fle xibility built into the syste m, your Dia lli ng Code s and Fe ature C apacities m a y differ from th ose in this guide. Check with yo ur Su pplier / System Adm inistrat or an d make a note of an y difference s. Before usi ng Y our T el ephone… Using Y our T elephone Ty pic al Sing[...]
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Page 3
2 Placing Calls Placing Calls Qu ickl y u Your call will ring or voice-a nnounce. If you hear ri nging, wait for an a nswer. If you hear a beep, begi n speaking . Di alling “1 ” chan ges voi ce/ri ng mode (where the d estinati on is an X N120 T eleph one). Placing an Inte rcom Call Extensi on Num be r ??? u Commo n/Perso nal Abbreviat ed Dial l[...]
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Page 4
3 If y our call doesn’t go through… Setting Camp On / Callb ack / T runk Qu euing u <Ca mp On> For In terco m Call, when you hear ringin g, wait fo r the calle d party to a nswer. For T r unk Qu euing, when y ou he ar Dial T o ne, begi n diallin g the tele phone number. u <C allback> For In terco m Call, when you r pho ne starts the[...]
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Page 5
4 A nsw ering an O ut side / Intercom C all (Ringi ng) u Each ty pe of i ncomi ng call can have its own distin ctive rin ging patte rn. Ask you NE C Auth oris e d Suppli er for details. Setting / A nsw ering a M essage W a iting Ind ication (Hear B us y T one or No A nswe r) Y o ur ph one’ s MW Indicato r is flas hing Set Answer 8 1 4 8 1 4 u W h[...]
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Page 6
5 Answ er in g Cal ls Picking up another Extension’ s Call u Syste m programming is req uired to allow Gr oup Call Pickup. Ask your NEC Au thorised Supplier for details Ho ld / T ran sfer ring C alls 6 8 7 ? 7 5 ? ? Extensi on Num be r In same Grou p In other Groups Pick up for Spec ifie d Exte nsio n 6 8 9 1 Retrieving a H eld Out side Call ? ? [...]
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Page 7
6 Forw arding Cal ls / Do Not Disturb Do Not Disturb (DND) 1 3 2 4 0 DND : T ru nk Incoming C all DND : Intercom Incoming Call DND : T ru nk & Intercom In coming Call DND : T ra nsferred (CFW ) Call DND : Cancel u W hen you se t DND, the I ntern al Dial T one p atter n change s. 8 7 4 Call Forwarding / Follow M e u W hen you se t a Call For war[...]
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Page 8
Conferencing Est ablishing a Conference Call u You can repeat this operati on to a dd additi onal parties. Yo u may be able t o have up to 8 parties in t otal (in cluding you r ex ten sion ) . 826 (T alk ing) ??? Extensi on Num ber Trunk Code T ele phone ? ? (T alk ) <press twic e> RECALL RECALL 0 Re p eat for additional p arties Nothing cont[...]